<h3>Job Description</h3>
Job Description
Our Opportunity:
Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating and air conditioning, restoration and flood, reconstruction, and lining services. Across all of San Diego including our main office, you'll work within a supportive and inclusive team culture. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families.
Pay &amp; Benefits:
<ul>
<li>Full medical, dental, and vision plans</li>
<li>Life insurance + employee assistance programs</li>
<li>401(k) with generous company match</li>
<li>Sick time: 40 hours front-loaded at 90 days</li>
<li>Vacation accrual + floating holidays</li>
<li>Discounted home services for you and your family</li>
<li>A supportive, family-owned company culture that genuinely cares about your growth</li>
</ul>
What You'll Do
As a Customer Loyalty Specialist , you will:
<ul>
<li>Reach out to current members to schedule their annual tune-ups and maintenance visits</li>
<li>Follow up with interested customers and explain the benefits of joining our Membership Program (special discounts, priority service, extended warranties, and more)</li>
<li>Build warm, positive relationships with our customers - you'll often be their go-to person for questions about their home services</li>
<li>Keep member accounts organized and updated using our CRM (ServiceTitan)</li>
<li>Identify opportunities to improve customer satisfaction and loyalty</li>
<li>Partner closely with dispatch, service technicians, and customer service teams to ensure members get timely, exceptional care</li>
<li>Track your membership enrollments and retention goals (we'll cheer you on the whole way!)</li>
<li>Bring forward suggestions, customer feedback, or recurring themes you're hearing</li>
<li>Jump in where needed - we're a supportive team that helps each other succeed</li>
</ul>
What Makes You a Great Fit
<ul>
<li>Experience in customer service, inside sales, call center, or membership/retention roles</li>
<li>Confident communicator who enjoys connecting with people</li>
<li>Organized, dependable, and able to manage follow-ups without direction</li>
<li>Comfortable explaining benefits and guiding customers through decisions</li>
<li>Familiarity with ServiceTitan is a plus, but not required</li>
<li>Knowledge of plumbing/HVAC/home services is helpful but we will train the right person</li>
<li>Self-starter with a positive attitude and team-first mindset</li>
</ul>
<ul>
<li>Self-motivated with the ability to work independently and as part of a team.</li>
<li>Knowledge of plumbing, HVAC, or restoration services is beneficial but not required.</li>
</ul>
Physical Requirements
<ul>
<li>Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs.</li>
<li>Operate standard office equipment (computers, phones, copier, fax machine or scanner).</li>
</ul>
Environmental Conditions
<ul>
<li>Climate-controlled Office setting.</li>
</ul>
Bill Howe Plumbing, Heating &amp; Air is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please view Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 245-5469.

Customer Loyalty Specialist

<h3>Job Description</h3>
Job Description
We are looking for a customer loyalty specialist to join our dynamic team in Lehi, UT. This opportunity requires a highly driven, motivated professional with a passion for customer service and problem solving. The ideal candidate is a team player, extremely detailed oriented, can build and maintain customer relationships, and is able to communicate efficiently. The right professional will be able to work on their own and have excellent problem-solving skills. This role will be heavily focused on resolving delinquent customer balances and finding payment solutions that will benefit both the customer and SafeStreets.
Responsibilities
<ul>
<li>Engage with customers through various communication methods, including email, inbound and outbound phone calls to resolve customer’s issues, complaints, delinquent balances, and/or cancel requests. </li>
<li>They will represent the company with a high standard of professionalism and make it their priority to positively impact Customer Experience.</li>
<li>Work with multiple customers to find unique solutions, bringing the customer to 100% satisfaction with the company, and resolving any outstanding balances, issues or concerns.</li>
<li>Build and maintain a positive customer relationship in every interaction – manage all customer issues and escalations within the outlined scope.</li>
</ul>
Required Skills:
<ul>
<li>Passion for providing quality customer service</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong organizational, problem-solving, and troubleshooting skills with attention to detail</li>
<li>Accurately log and forward information and track results</li>
<li>Self-motivated while also able to perform in a team environment</li>
<li>Demonstrate flexibility and respond positively to change Quickly</li>
<li>Bilingual Spanish and English is a plus</li>
<li>Must be able to pass a background check</li>
</ul>
What We Offer:
<ul>
<li>Unlimited commissions and bonuses through our pay-to-perform compensation structure</li>
<li>An opportunity to change your life.</li>
<li>Great career growth opportunities</li>
<li>Comprehensive medical &amp; dental benefits</li>
<li>Paid time off vacation, and holidays</li>
<li>401(k) with company match</li>
<li>Company discounts</li>
</ul>
Benefits:
<ul>
<li>Medical, dental, vision insurance is available on your pay scale</li>
<li>401K plan with matching</li>
<li>Paid vacation and sick time for full time employees</li>
<li>Bonus opportunity based on performance and growth</li>
<li>Employee referral program</li>
</ul>
Qualifications:
<ul>
<li>High School Diploma or equivalent required.</li>
<li>Previous collection and/or retention experience preferred, but not required.</li>
<li>Must be willing to undergo a background check and drug testing.</li>
</ul>
Job Type: Full-time
Average Annual Income Hourly &amp; Commission: $60,000.00 - $85,000.00 per year 
Applicants have rights under Federal Employment Laws.
FMLA - <a href="https://www.dol.gov/agencies/whd/fmla" target="_blank">https://www.dol.gov/agencies/whd/fmla</a>
EEO- <a href="https://www.eeoc.gov/history/equal-employment-opportunity-act-1972" target="_blank">https://www.eeoc.gov/history/equal-employment-opportunity-act-1972</a> 
EPPA - <a href="https://www.dol.gov/agencies/whd/polygraph" target="_blank">https://www.dol.gov/agencies/whd/polygraph</a>

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>100% Paid Health Ins.</li>
<li>4 Weeks PTO</li>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul>
 Benefits/Perks 
<ul>
<li>Competitive hourly pay rate plus commission and/or bonuses</li>
<li>Paid training</li>
<li>Paid Time Off</li>
</ul>
Job Summary The Customer Loyalty Specialist partners with the Agency Owner to establish and implement the systems, processes, and operations to build agency customer loyalty. Monitors and measures the effectiveness of agency loyalty initiatives, in addition to satisfaction efforts, across all agency branches. Responsibilities 
<ul>
<li>Manages and monitors multiple customer touch points for a continued long-term relationship over the life cycle of the customer</li>
<li>Partners with the agency owner to solidify the strategy that educates and sets customer expectations</li>
<li>Monitors the customers needs to ensure that the agency exceeds their expectations</li>
<li>Establishes processes for onboarding new customers</li>
<li>Assists agency owner in achieving agency customer loyalty and satisfaction goals</li>
<li>Responsible for initiating and adopting best practices for positive agency customer contact (Consistent Customer Connections)</li>
<li>Creates and implements loyalty social media content</li>
<li>Ensures the agency is implementing all future documentation enhancements that strengthen the customer relationship</li>
<li>Identifies and communicates cross-selling opportunities discovered through customer interactions or data analysis </li>
</ul>
Qualifications 1. Call Jim 651-481-8810 and discuss. 2. Exceptional phone skills. 3. Ability to prioritize tasks and execute on that basis. 
<ul>
<li>Demonstrated customer service experience</li>
<li>Effective communication skills</li>
<li>Experienced with PC software applications (Microsoft Office Suites, Internet Explorer)</li>
<li>Proficient in metrics and analytics</li>
<li>Ability to coach others </li>
</ul>

<h3>Job Description</h3>
Job Description Benefits/Perks
<ul>
<li>Competitive hourly pay rate plus commission and/or bonuses</li>
<li>Paid training</li>
<li>Paid Time Off</li>
</ul>
Job Summary The Customer Loyalty Specialist partners with the Agency Owner to establish and implement the systems, processes, and operations to build agency customer loyalty. Monitors and measures the effectiveness of agency loyalty initiatives, in addition to satisfaction efforts, across all agency branches. Responsibilities&nbsp;
<ul>
<li>Manages and monitors multiple customer touch points for a continued long-term relationship over the life cycle of the customer</li>
<li>Partners with the agency owner to solidify the strategy that educates and sets customer expectations</li>
<li>Monitors the customers’ needs to ensure that the agency exceeds their expectations</li>
<li>Establishes processes for onboarding new and transfer customers</li>
<li>Assists agency owner in achieving agency customer loyalty and satisfaction goals</li>
<li>Responsible for initiating and adopting best practices for positive agency customer contact (Consistent Customer Connections)</li>
<li>Creates and implements loyalty social media content</li>
<li>Ensures the agency is implementing all future documentation enhancements that strengthen the customer relationship</li>
<li>Identifies and communicates cross-selling opportunities discovered through customer interactions or data analysis </li>
</ul>
Qualifications
<ul>
<li>Demonstrated customer service experience</li>
<li>Effective communication skills</li>
<li>Experienced with PC software applications (Microsoft Office Suites, Internet Explorer)</li>
<li>Proficient in metrics and analytics</li>
<li>Ability to coach others </li>
</ul>

<h3>Job Description</h3>
Job Description We are seeking a friendly and dedicated Customer Loyalty Specialist to join our insurance agency team. As a Customer Loyalty Specialist, you will play a crucial role in building and maintaining strong relationships with our clients by providing exceptional customer service and support. If you have excellent communication skills and a passion for helping others, we want to hear from you! Responsibilities: 
<ul>
<li>Serve as the primary point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner</li>
<li>Build and nurture strong relationships with clients to enhance loyalty and satisfaction</li>
<li>Proactively reach out to clients to ensure their insurance needs are met and to identify opportunities for additional coverage or services</li>
<li>Assist clients with policy inquiries, changes, and cross-selling</li>
<li>Educate clients on available insurance products and coverage options</li>
<li>Coordinate with insurance agents and underwriters to resolve client issues and ensure seamless service delivery</li>
<li>Maintain accurate client records and documentation</li>
<li>Monitor client feedback and satisfaction levels, and take appropriate actions to address any concerns or issues</li>
</ul>
Benefits: 
<ul>
<li>Flexible schedule</li>
<li>Additional earnings potential</li>
<li>On-the-job training</li>
<li>Paid time off</li>
<li>Simple Plan Matching</li>
</ul>
Requirements: 
<ul>
<li>A successful candidate must obtain property &amp; casualty insurance licenses within agreed time of hiring offer (30 Days) &amp; life license (90 days from original hire date)</li>
<li>Excellent customer service and communication skills</li>
<li>Friendly and outgoing personality with a genuine desire to help others</li>
<li>Strong interpersonal skills and the ability to build rapport with clients</li>
<li>Detail-oriented with excellent organizational and time management abilities</li>
<li>Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously</li>
<li>Proficient in using computer applications and customer relationship management (CRM) software</li>
<li>Previous experience in customer service or a similar role is preferred, but not required</li>
</ul>
 The Harmon Agency is passionate about people and protecting their dreams. Specializing in auto, home, life, commercial, and farm insurance, the Harmon Agency has been recognized among American Family Agencies for excellence in customer service and sales. The agency is looking to expand its outstanding team with the addition of a Customer Loyalty Specialist. Saint Peter, MN 56082: Reliably commute or planning to relocate before starting work. (Required)

Insurance Customer Loyalty Specialist-Le Center, MN Location

<h3>Job Description</h3>
Job Description
Collette is seeking a Corporate Travel Coordinator to join our Air team. This is a hybrid role based out of Headquarters in Pawtucket, RI. Remote candidates may be considered.
About Collette: Let Us Show You the World
There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here.
Job Summary:
This position reports to the Manager of Air Operations and Corporate Travel and is responsible for coordinating travel arrangements for all employees traveling on business, including air reservation for the Tour Management workforce, balancing the business needs and budget constraints. This position is also responsible for assisting with issuing airline tickets for guests from all our global offices
 Primary Functions:
<ul>
<li>Handle and oversee all travel arrangements for employees traveling on business within company guidelines</li>
<li>Using airline reservation systems to confirm contracted airfare </li>
<li>Leverage hotel relationships and loyalty programs to reduce hotel costs</li>
<li>Secure rental cars in airline reservation systems using corporate discount codes</li>
<li>Secure air reservations for each tour manager requiring flights to guide a tour, working to accommodate each tour manager’s request/preferences while staying within budget.</li>
<li>Mitigate costs by securing comps, reduced rates, utilize hotel points, airline points, and unused airline tickets, process refunds and exchanges when needed.</li>
<li>Utilize business tracker software to communicate and track all requests, dates, location, and costs. </li>
<li>Communicate itineraries to all employee prior to purchasing the travel component. </li>
<li>Maintain close communications with the Special Events Specialist to coordinate travel arrangements on all larger employee events.</li>
<li>Accurately issue airline tickets accordingly to all rules to avoid any debit memos.</li>
<li>Build reservations within our internal reservations system for all corporate travel.</li>
<li>Run internal audit and authorize all tickets after issuing.</li>
<li>Advise all employees have proper documentation when traveling abroad.</li>
<li>Follow all procedures set forth for each job function performed.</li>
<li>Perform special projects and other related duties as assigned or directed by the air operations leadership team</li>
<li>Maintain clean, organized, and neat work environment at all times.</li>
<li>Comply with all company rules and regulations.</li>
</ul>
Knowledge and Skills:
<ul>
<li>Bachelor's degree preferred.</li>
<li>Two years of experience desired that is directly related to the duties and responsibilities specified. Experience with an airline reservations system is preferred. </li>
<li>Skill in customer service </li>
<li>Ability to follow quality control procedures and reporting documentation requirements. </li>
<li>Knowledge of a GDS system (Sabre, Amadeus) preferred, but not required.</li>
<li>Microsoft Office program experience</li>
<li>Ability to work as part of a Team environment to communicate effectively, both orally and in writing. </li>
<li>Ability to include organizing, prioritizing, and scheduling work assignments. </li>
<li>Ability to foster a cooperative work environment. </li>
<li>Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. </li>
<li>Ability to create, compose and edit written materials. </li>
<li>Ability to plan and organize to optimize productivity</li>
<li>Ability to analyze and solve problems.</li>
</ul>
 Pay Range starting at $20.00 / Hour

Corporate Travel Coordinator

<h3>Job Description</h3>
Job Description
Satechi is an award-winning consumer electronics brand known for creating innovative and sleek tech products and accessories. Our commitment to limitless and ever-evolving technology ensures that our products seamlessly integrate into modern lifestyles. We value teamwork, creativity, enthusiasm, responsibility, and tolerance, which drive our innovation and dedication to quality. With a global presence in over 25,000 stores, Satechi delivers high-quality accessories that inspire creativity and enhance everyday experiences for people worldwide. &nbsp; This will be a hybrid position in San Diego, CA.&nbsp; Who you are:&nbsp; Satechi is looking for a Amazon Marketplace Specialist to oversee our Japan Marketplace.&nbsp;You will work closely with our digital marketing department working to develop, manage and grow our sales in assigned markets. This is a full-time, non-exempt position.
What you will be doing:
<ul>
<li>Manage assigned Amazon Marketplace: Track, analyze, and optimize campaign performance to identify trends and make actionable recommendations</li>
<li>Partner with digital marketing team for&nbsp;tracking and optimizing ad campaigns by exploring ways to improve the reporting process&nbsp;</li>
<li>Manage and update weekly and monthly tracking reports for review sales, products, returns</li>
<li>Analyze campaigns to identify areas of improvement and communicate any insights to the manager</li>
<li>Implement new strategies to increase customer loyalty</li>
<li>Creation and follow-up of a calendar, with the most important holidays, to implement different sales strategies</li>
<li>Create new listing products and launch strategies for each of the responsible channels</li>
<li>Updating, revision and improvement of Amazon listings</li>
<li>Coordinating and working with the different teams to improve the flow of different work processes to improve your channels</li>
<li>Customer service: answering questions, solving tech issues, giving recommendations, and process replacements/refunds when needed.</li>
</ul>
&nbsp;
What we’re looking for:
<ul>
<li>Japanese language skills&nbsp;</li>
<li>Amazon Seller Central experience&nbsp;</li>
<li>Bachelor's degree in Business Administration, Marketing, or related field (preferred)</li>
<li>Helium 10 experience (preferred)</li>
<li>Advance in all Microsoft office properties with an emphasis on Excel</li>
<li>​Strong interest in data and analytics with ability to quickly adapt to changing business needs</li>
<li>Ability to multitask and prioritize in a fast-paced environment</li>
<li>Detail-oriented, organized, and a dedicated team player</li>
<li>Passionate about making a difference and improving overall efficiency</li>
<li>Positive attitude with flexibility to work in a rapidly changing environment</li>
</ul>
Why you'll love working at Satechi:&nbsp;
<ul>
<li>Competitive salary package with up to 10% end-of-the-year performance bonuses.</li>
<li>Hybrid work environment promoting work-life balance.&nbsp;</li>
<li>Comprehensive benefits package including health, dental, and vision insurance, and 401k.&nbsp;</li>
<li>A dynamic and inclusive workplace culture with opportunities for professional growth.&nbsp;</li>
</ul>
Compensation:
The pay range for this position is $27-$30 per hour. Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per the relevant state and local pay transparency laws for the location where this position will be performed.&nbsp;&nbsp; &nbsp;
&nbsp;&nbsp;Satechi is committed to creating a diverse environment and is proud to be an equal-opportunity employer.&nbsp;
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Amazon Marketplaces Specialist (Japanese)

<h3>Job Description</h3>
Title: Order Processing Specialist - Systems
Responsible Manager: Order Processing Manager
Location: Novi, MI
Hybrid
 
Join EOS – the world leader in industrial 3D printing – as an Order Processing Specialist in Novi, MI. In this role, you’ll be a key member of our Order Processing – Systems Team, responsible for managing customer orders for systems and accessories from purchase order through to invoicing. You’ll build and maintain strong customer relationships while ensuring all order documentation is accurate, technically sound, and compliant with legal requirements. We’re looking for someone detail-oriented, proactive, and customer-focused to help us deliver excellence in every order.
 
Your Mission
 
•Oversee end-to-end processing of systems and accessories orders for both domestic and international customers.
•Conduct formal reviews of system orders, contracts, and related sales documentation to ensure accuracy and compliance.
•Coordinate order preparation, shipping, and export/customs controls to ensure timely delivery—working closely with Sales, distributors, customers, and logistics partners.
•Manage payment terms, issue milestone invoices, and monitor payment status.
•Build and maintain strong relationships with customers to support long-term satisfaction and loyalty.
•Prepare weekly reports on system order status and track departmental KPIs.
•Manage inventory for systems and accessories to support order fulfillment.
•Perform month-end processing tasks, including delivery note and invoice reconciliation.
•Develop and maintain standard operating procedures for order processing activities.
•Support special projects and perform other duties as assigned.
 
Your Talents
 
•Minimum of 2 years of experience in order processing or a similar operational environment.
•Bachelor’s degree in Business Administration preferred.
•Experience with SAP or similar ERP systems is a plus.
•Proficient in Microsoft Office Suite, including Excel, Word, and PowerPoint.
•Strong written and verbal communication skills.
•Willingness to travel to other corporate sites up to 3–4 times per year.
•Exceptional organizational skills and attention to detail, with the ability to solve problems in complex situations.
•Ability to work under pressure, manage multiple tasks, and prioritize effectively to meet deadlines.
•Collaborative team player with excellent interpersonal communication skills across internal and external stakeholders.
•Flexibility to work overtime when required.
 
Our Vision
 
Over 1000 sharp minds, 60 nationalities, one goal: accelerating the world’s transition to Responsible Manufacturing.
Our proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years. We work globally networked and prefer to think outside the box and we’re looking for people who want to shape the future with us.
EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness.

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