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Assistant Water Resources Specialist I or Assistant Engineer I Valley Water Salary: See Position Description Job Type: Full-Time Job Number: 01882-E Location: CA, CA Department: Raw Water Closing: 4/18/2025 11:59 PM Pacific Description Assistant Water Resources Specialist I : $109,699.20 - $140,337.60 Annually Assistant Engineer I (Civil) : $109,699.20 - $140,337.60 Annually Overview: Do you want to work outdoors and in the office as part of a dynamic team supporting sustainable groundwater resources? We are seeking an Assistant Water Resources Specialist I or Assistant Engineer I to join Valley Water's Groundwater Management Unit. This Assistant Water Resources Specialist I or Assistant Engineer I will support Valley Water's sustainable groundwater management programs by collecting and analyzing hydrogeologic data, conducting related studies, and supporting assigned projects. This position will conduct field work to monitor groundwater conditions and support Valley Water's domestic well testing program. To evaluate current and projected groundwater conditions, this position will use large datasets and analytical tools such as statistics, forecasting, numerical models, or other methods to prepare or review hydrogeologic reports and studies. This position consists of approximately 30% field work and 70% office work with a focus on groundwater quality. The position will support Valley Water's continued compliance with the Sustainable Groundwater Management Act and review proposed projects, regulations, and policies to help protect groundwater resources. This is a single position, for which the incumbent would be hired as either an Assistant Engineer I or an Assistant Water Resources Specialist I. There are multiple ways a candidate may develop the skills and experience required to be successful in this role. Depending on the background and experience of the selected candidate, the exact classification will be determined at point of hire. Our Commitment: Racial equity, diversity and inclusion are integral to Valley Water. We are committed to building and sustaining an inclusive and equitable working environment for all. We believe every member of our team enriches our diversity, contributes to inclusion, and strengthens belonging by broadening our perspective and collective understanding of the world around us to accomplish our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship. About Valley Water: Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San Jose, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community. Key Responsibilities include, but are not limited to: 
<ul>
<li>Conducting hydrogeologic studies, investigations, and analyses, including evaluation of groundwater conditions and statistical trends, and sustainable groundwater planning. </li>
<li>Conducting field work to collect hydrogeologic data related to groundwater quality, surface water, groundwater levels and/or land subsidence; and validating related data. </li>
<li>Supporting Valley Water's domestic well testing program by supporting outreach, scheduling, and collecting samples, communicating results to well owners, and using related databases.</li>
<li>Analyzing proposed projects, land use, regulations and policies related to groundwater and developing recommendations for groundwater protection. </li>
</ul>
 Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below. Ideal Experience: None required. Ideal Skills and Abilities: Assistant Water Resources Specialist I or Assistant Engineer I 
<ul>
<li>Effectively analyze, interpret, summarize, and present technical information and data. </li>
<li>Apply water resources principles, practices, concepts, and standards to water supply planning, operations, and management, groundwater monitoring, and water quality problems.</li>
<li>Principles, practices, concepts, and standards of hydrogeology, geology, and hydrology.</li>
<li>Principles, practices, theories, and methods of groundwater monitoring, contamination and protection, and water supply modeling and analysis.</li>
<li>Practices of researching water resources issues, preparing, and presenting effective and technical reports.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Learn to independently conduct comprehensive groundwater resource studies, investigations, and analyses.</li>
<li>Organize and prioritize multiple tasks in an effective and timely manner; set priorities and meet critical time deadlines. </li>
<li>A team-player attitude and ability to build and maintain effective relationships with colleagues, external agencies, and stakeholders.</li>
</ul>
 Ideal Knowledge: Assistant Water Resources Specialist I or Assistant Engineer I 
<ul>
<li>Principles, practices, concepts, and standards of water resources management, engineering, hydrogeology, geology, hydrogeology, and/or hydrology.</li>
<li>Principles and practices of numerical modeling and analysis, natural resource modeling, forecasting and risk analysis, and statistical analysis.</li>
<li>Principles, practices, theories, and methods of water supply planning, operations, and management, groundwater monitoring, contamination and protection, water quality, and water supply modeling and analysis.</li>
<li>Principles of mathematics and its application to water resources projects and programs.</li>
<li>Practices of researching water resources issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective and technical reports.</li>
<li>Office practices, methods, and computer equipment and applications related to the work.</li>
<li>English usage, grammar, spelling, vocabulary, and punctuation. </li>
<li>Principles and techniques for providing effective customer service to the public, vendors, contractors, and Valley Water staff.</li>
</ul>
 Ideal Training and Education: Assistant Water Resources Specialist I Graduation from an accredited four-year college or university with major coursework in hydrogeology, hydrology, water resources management, civil or other field of engineering, geology, physical sciences, earth sciences, natural sciences or a field related to assigned functional area(s). Assistant Engineer I Graduation from an accredited four-year college or university with major coursework in civil engineering or a field related to assigned functional area(s). OR Possession of a valid California Engineer-in-Training (EIT) Certificate with two (2) years of associated paraprofessional engineering experience. Required License or Certificate Registration with the State of California as a Professional Geologist (PG) or Professional Engineer (PE) is a plus but is not required (if registered, a 2.5% differential will apply). Possession of, or ability to obtain, an appropriate, valid California driver's license. * Practical exercise may be a part of the interview process. To review the Classification Specification for Assistant Water Resources Specialist I, lease click <a href="https://apptrkr.com/get_redirect.php?id=6127429&amp;targetURL=https://s3.us-west-1.amazonaws.com/valleywater.org.us-west-1/s3fs-public/CS%20Assistant%20WRS%20I-II%205-2019.pdf" target="_blank">here</a> <a href="https://apptrkr.com/get_redirect.php?id=6127429&amp;targetURL=https://get.adobe.com/reader/" target="_blank">(Download PDF reader)</a> To review the Classification Specification for Assistant Engineer - Civil, please click <a href="https://apptrkr.com/get_redirect.php?id=6127429&amp;targetURL=https://s3.us-west-1.amazonaws.com/valleywater.org.us-west-1/s3fs-public/CS%20Assistant%20Engineer%20I-II%20Civil%205-2019.pdf" target="_blank">here</a> <a href="https://apptrkr.com/get_redirect.php?id=6127429&amp;targetURL=https://get.adobe.com/reader/" target="_blank">(Download PDF reader)</a> Groundwater Management Unit (Position Code 282) Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date. This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite. Selection Process (1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants. To apply, please visit <a href="https://apptrkr.com/6127429" target="_blank">https://www.governmentjobs.com/careers/scvwd/jobs/4897168/assistant-water-resources-specialist-i-or-assistant-engineer-i</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-6b36e5e565819749917fccd3f883c59f

Assistant Water Resources Specialist I or Assistant Engineer I

Interim Classification and Compensation Specialist Job no: 535231 Work type: Officer of Administration Location: Eugene, OR Categories: Accounting/Finance, Administrative/Office Support, Business Administration/Management, Human Resources Department: Human Resources Appointment Type and Duration: Interim (OA), Limited Salary: $48,000 - $54,000 per year Compensation Band: OS-OA04-Fiscal Year 2024-2025 FTE: 1.0 Application Review Begins April 16, 2025; position open until filled Special Instructions to Applicants To ensure consideration, a complete application must include: 1. A current resume/CV. 2. Three (3) professional references with contact information. References will not be contacted until you are notified. Department Summary The mission of the Office of Human Resources is to strategically partner with the university community as a comprehensive, innovative, and results-oriented department modeled on the very best human resources practices. In University Human Resources, we strive to be champions for building and supporting a campus workforce that reflects the rich variety of individuals in our local, national, and global community. We encourage applications from those whose experience has prepared them to contribute the mission and values of our institution. Human Resources is a unit in the Finance and Administration portfolio. Finance and Administration is a vibrant and varied portfolio serving all aspects of campus life. The Talent Acquisition and Classification &amp; Compensation (TACC) team within Human Resources supports the University's efforts to attract, hire, and retain world-class faculty and staff. We provide strategic guidance, consultative support, and transactional assistance, as well as create tools and resources for all stages of recruitment, hiring, and retention. We review, analyze, and approve positions, and provide strategies and solutions so that units may achieve their classification and compensation objectives in an effective, efficient, consistent, and equitable manner. Position Summary Reporting to the Senior Classification and Compensation Analyst, the Classification and Compensation Specialist serves as a key member of the Classification and Compensation team within University Human Resources. This position is an excellent opportunity for those looking to grow in their career in Human Resources or leverage transferrable skills to join the world of HR. You will be part of a dedicated, supportive team committed to supporting equitable practices and delivering high-quality work. This position will provide both customer service support as well as research, analytical, and administrative support to the Classification and Compensation team members within the Talent Acquisition, Classification, and Compensation unit of University Human Resources. The position will maintain and manage project tracking tools, documentation, and correspondence related to position evaluations for recruitment, promotions/reclassifications, and other position and pay actions. This role will perform related updates in HR's data systems and tracking mechanisms. The incumbent will respond to or triage and assign communications from general email accounts or voicemail boxes to other members of the team, as well as monitor and maintain web pages for Classification and Compensation. Additionally, this role will serve as the main point of contact for various types of pay actions, collecting data, logging, and evaluating requests for approval. This position can be based in Eugene, work hybrid, or be fully remote. All adjusted work arrangements require supervisor and leadership approval. Minimum Requirements 
<li> Bachelor's degree OR one year of relevant experience (includes experience in Human Resources, customer service and retail, data entry, or other functions where the transferable skills are evident to the position.) Professional Competencies </li>
<li> Excellent customer service skills. </li>
<li> Ability to complete varying volumes of detail-oriented work timely and with an appropriate sense of urgency. </li>
<li> Ability to collect, analyze, and utilize data, statistics, or other information to establish facts, draw valid conclusions, and act accordingly to the information. </li>
<li> Effective communication skills to address various audiences utilizing various platforms of communication. </li>
<li> Proficient skill using Microsoft Office, especially Excel. </li>
<li> Ability to build and maintain effective rapport with colleagues and customers and provide excellent customer service. </li>
<li> Ability to exercise sound judgment in regard to confidential and /or sensitive data or issues. </li>
<li> Ability to function cooperatively and productively as a member of a team. </li>
<li> Demonstrated commitment to diversity, equity, and inclusion. Preferred Qualifications </li>
<li> Intermediate/advanced proficiency with analytical functions of Microsoft Excel and Microsoft Office Suite. </li>
<li> Experience developing content and/or publishing updates to websites. </li>
<li> Bachelor's degree in Human Resources or Services, Business Management, Finance, or relevant field. </li>
<li> Familiarity with State, Federal, and Oregon labor laws. </li>
<li> Experience working in/or familiarity with Human Resource functions. </li>
<li> Experience working in higher education. </li>
<li> Experience providing administrative support to a human resources entity. FLSA Exempt: Yes All offers of employment are contingent upon successful completion of a background check. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit <a href="https://apptrkr.com/get_redirect.php?id=6126818&amp;targetURL=https://hr.uoregon.edu/about-benefits" target="_blank">https://hr.uoregon.edu/about-benefits</a>. The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at <a href="https://apptrkr.com/get_redirect.php?id=6126818&amp;targetURL=mailto:uocareers@uoregon.edu" target="_blank">uocareers@uoregon.edu</a> or 541-346-5112. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed <a href="https://apptrkr.com/get_redirect.php?id=6126818&amp;targetURL=https://investigations.uoregon.edu/reporting" target="_blank">here</a>. In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at <a href="https://apptrkr.com/get_redirect.php?id=6126818&amp;targetURL=https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report" target="_blank">https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report</a>. To apply, visit <a href="https://apptrkr.com/6126818" target="_blank">https://careers.uoregon.edu/en-us/job/535231/interim-classification-and-compensation-specialist</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-c25c2512f3014e4f9fba031f3a8afd54</li>

Interim Classification and Compensation Specialist

I. General Summary: Coordinates and delivers on all Human Resources (HR) matters including planning and organization of company events as well as company sponsored community programs. Perform clerical duties to ensure timely and accurate human resources administration. Provide broad level administration support for HR policies, programs, procedures, and services II. Essential Job Functions: A. Assist with questions related to TBA procedures and standards. B. Maintains proper documentation and recordkeeping. C. Handle administrative details of the General Affairs and Human Resources Departments. a. Prepare presentations, special reports, and routine correspondence. b. Maintain team member personnel and medical files including other required records and documents. c. Assist Sr Specialist with scheduling interviews and clerical tasks aiding in recruiting. d. Assist in preparation and scheduling of new hire orientation. e. Assist with the reimbursement of safety equipment. D. Assist with directing the third-party general housekeeping staff. Provide feedback to 3rd party staff as needed to ensure compliance to the contractual agreement. E. Communication 1. Create well written plant communications for Senior/Executive Management 2. Interact with internal and external customers in a professional manner; communicate across all levels of the organization (local and group companies) 3. Plan, organize and execute team member communications; monthly calendar and bi-weekly plant dispatch publications, and bulletin board. 4. Assist in scheduling and organizing content for the monthly plant-wide meeting F. Manage visitor protocol and approval policy 1. Envoy system best practice - visitor record retention and contractor safety compliance 2. Maintain badge system and badge approval for permanent and temporary employees as well as visitors. G. Collaborate with HR Specialists to create practices that consolidate processes and optimize efficiencies. H. Provide general plant administrative support. a. Prepare outgoing mail and sort and distribute incoming mail. b. Complete filing, correspondence, meeting preparations, and other administrative support functions for office staff. c. Provide refreshments to customers and meeting participants as needed. I. Supports the organization and development of training room(s), multimedia visual aids, testing and evaluating procedures, and other educational materials. 1. Coordinates and monitor training room(s) and area(s). 2. Assists with maintaining training records and documents. 3. Assists with coordinating training with outside sources, such as corporate trainers and technical and professional schools. J. Follow safety, quality, confidentiality, and information security policies and procedures. K. Other duties as required in support of the business. III. Minimum Qualifications/Requirements: Education: • Associate's degree in Business Administration, or related field, or an equivalent combination of education and relevant experience. Experience and Technical Skills: • Minimum of two (2) years administrative experience, preferably supporting HR functions in a manufacturing setting. • Strong attention to detail. • Highly motivated, ambitious self-starter. • Must possess excellent interpersonal skills. • Excellent project, analytical and written communication skills. • Ability to relate and communicate with individuals at all levels. • Ability to work in a fast-paced, multicultural work environment. • Ability to work with multiple departments and prioritize activities. • Ability to create reports, business correspondence, and procedures. • Ability to take initiative on assigned tasks without significant supervision. • Ability to foresee problems and take action. • Ability to multi-task, prioritize, work efficiently within time constraints and deadlines and handle challenging situations. • Be able to maintain the confidentiality of any information s/he encounters. • Ability to compile effective and concise visual reports in charts, graphs, and table format. • As unique situations present themselves, the incumbent must be sensitive to Toyota Boshoku America (TBA) needs, team member goodwill, and the public image. • Thorough understanding and working knowledge of TBA's organization, automotive plants and processes/principles, company products, trade terminology, manufacturing processes, tooling and equipment, and machine operation is a plus. Language Skills: • Strong verbal and written communication skills in English. Computer/Software: • Solid working knowledge and experience with Microsoft Office and other related Business HR/IT applications (e.g., MS Word, MS Excel, MS Access, MS PowerPoint, Outlook, Internet, Oracle, etc.). IV. Work Environment/Conditions: Office: Open Office Environment, moderate noise level. Plant: Standard automotive plant environment with moderate noise level. PPE (Personal Protective Equipment) such as safety glasses, steel toe shoes, hearing protection, etc. may be required in engineering, manufacturing, or industrial areas. Personal attire standards may apply. Travel: 0-5% V. Physical Demands: Ability to sit and work on a computer for extensive periods of time is required. While performing the duties of this job, the team member is required to talk, see, and hear. The team member must be capable of walking, sitting, and standing for extended periods of time and is occasionally required to lift up to 30 pounds. Disclaimer: This job description is intended to identify the general nature and level of work performed by team members within this classification, as well as certain essential job functions. It is not intended, and should not be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of team members assigned to this job. To qualify for this job, however, a team member must be able to perform its essential functions with or without reasonable accommodation. Under no circumstances may this job description be construed as altering the at-will nature of the employment relationship between TBA and any team member. EOE Toyota Boshoku America is an equal opportunity employer and considers applications for all positions without regard to race, sex, religion, color, national origin, pregnancy, genetic information or any other characteristic protected by applicable law. If you require a reasonable accommodation to apply for a posted position, please email us at .

Human Resources Analyst

About the Role:
As a Specialist Sales Manager, NG SIEM/Logscale, you will have the exciting opportunity to help promote the growth and shape the future of the Next-Gen SIEM and Log Management business at CrowdStrike. You will combine your relevant technology sales experience with solid industry insight to successfully position our industry-leading NG SIEM and log management platform to our top Enterprise customers– articulating and demonstrating business value/ROI. Your job is to build out your territory and maximize market adoption. In return, this position offers uncapped income potential in one of the most strategic, fastest-growing segments of the technology industry and an opportunity to join a company at the forefront of establishing de facto leadership in this market.
What You'll Do:
<ul>
<li>
Identify, develop, and execute account strategy to close new business opportunities and expanding revenue with customers across the assigned region; independently and cooperatively.
</li>
<li>
Scope, negotiate, and bring to closure agreements to exceed booking and revenue quota targets.
</li>
<li>
Target and gain access to decision makers in key prospect accounts in the assigned territory.
</li>
<li>
Establish access and maintain existing relationships with key decision makers (typically at the CIO and CSO level) in industry, partners, and enterprise customers to drive all pertinent issues related to sales strategy and goal attainment.
</li>
<li>
Collaborate with peers with cross-functional teams (including the Field Sales, Channels &amp; Alliances, Marketing, Sales Operations, Sales Engineering, Services, Customer Support, and Product Management) to create visibility with target accounts and drive engagement of prospects at both the individual contributor and executive level.
</li>
<li>
Work cooperatively with partners to leverage their established account presence and relationships.
</li>
<li>
Capture, maintain, and disseminate accurate and relevant prospect information using Salesforce.com.
</li>
</ul>
What You’ll Need:
<ul>
<li>
5+ years of high achievement selling enterprise platform solutions into one of the following markets (SIEM, log management, cybersecurity, observability, data analytics, or data management).
</li>
<li>
Ability to adapt, thrive and excel in a fast-moving, nimble environment.
</li>
<li>
Strong presentation skills and ability to skillfully interact with technical stakeholders as well as executive decision makers.
</li>
<li>
Success in owning and running the entire sales cycle from lead generation to close with a disciplined approach / methodology (MEDDPICC, MEDDIC, Challenger, Sandler, etc).
</li>
<li>
Comfortable in team selling environment working in close collaboration with peers in the CrowdStrike sales organization.
</li>
<li>
History and reputable track record of exceeding goals and sales quotas – high achiever!
</li>
<li>
Consultative sales approach – ability to challenge companies/businesses to think differently.
</li>
<li>
Strength in evangelizing technology and new account acquisition (hunting) – ability to discover and uncover new opportunities with prospects and existing business customers.
</li>
<li>
Highly motivated and professional, with excellent verbal communication and interpersonal skills.
</li>
<li>
Outstanding organizational skills with the ability to prioritize and complete multiple tasks to meet deadlines.
</li>
<li>
Self-starter able to work independently but also team oriented – work together, win together attitude. 
</li>
<li>
Excellent problem resolution skills – resourceful and constructive.
</li>
</ul>
#LI-Remote
#LI-SL1
#LI-AB3

Specialist Sales Manager - NG SIEM (Remote)

I. I. General Summary Responsible for overall control of safety and health for all plant aspects including, but not limited to, OSHA and state related safety compliance, team member health and wellness, and workers' compensation. Coordinates the planning, organizing, scheduling and implementation of safety policies, programs, and procedures within plant including a safety audit/inspection system. Monitors site condition, practices, and procedures for compliance with health and safety requirements. Selects and implements corrective action and follow-up to ensure proper action has been taken. II. Essential Job Functions: A. Assist management in appropriate loss control and accident prevention measures to comply with TBA and plant mission and objectives. B. Ensure plant compliance with current OSHA and other federal, state, and local agency laws and regulations as they pertain to safety and environmental issues. 1. Act as plant liaison with governmental agencies and serves as the plant representative in case of injuries, inspections, etc. to correct deficiencies and minimize impact on the plant. 2. Act as plant liaison with insurance carriers, third party administrators, parent companies, and professional safety and health providers for audits, training, hygiene sampling, etc. 3. Attend necessary seminars and training to maintain and update skills in industrial safety and federal and state occupational safety and health laws and regulations. C. Develop, implement, and manage safety policies, programs, and procedures that will reduce frequency and severity of personal injuries and illnesses. 1. Develop and implement safety policies and procedures based on program needs, laws and regulations, and TBA/TBJ standards. 2. Assist Group Leaders with the evaluation of safety problems and team members' safety recommendations and complaints. Recommend corrective measures accordingly. 3. Perform periodic safety and compliance audits including identifying and promptly informing management of compliance issues, safety risks, and improvement opportunities. 4. Perform accident investigations and implements countermeasures to prevent reoccurrence. Investigate incidents and unsafe working conditions, compiling statistical data and providing remedial actions to achieve effective accident and loss prevention. 5. Conduct risk assessments related to new equipment introductions and jobs performed (Job Hazard Analysis) including ergonomic evaluations and essential job function investigations to identify and recommend appropriate risk mitigation measures and standards for injury/illness prevention. 6. Coordinate all aspects of industrial hygiene programs by establishing baselines and developing systems that reduce workplace exposures. 7. Administer lockout/tagout, electrical safety, overhead crane safety, hearing protection, respiratory protection, hazard communication, hazardous waste operations (HAZWOPER), blood borne pathogens, emergency response, etc. programs. 8. Influence behavior and inspire commitment on the part of all team members in complying with safety standards and maintaining a safe work environment. D. Serve as plant safety and health coordinator. 1. Serve as principle source of information on safety and health of team members. 2. Coordinate Safety Committee and risk assessment activities. 3. Serve as Workers' Compensation administrator, process claims, and conduct related activities. 4. Maintain protocols with workers' compensation carrier regarding team member appointments, diagnosis, litigation, and injury investigation. 5. Correspond with workers' compensation attorney regarding litigations. 6. Coordinate post accident / injury care of team members. 7. Maintain required paperwork, records, and documentation related to accidents, injuries, and illnesses to comply with OSHA, state, and TBA standards. 8. Maintain safety and first aid supplies. 9. Develop and implement behavior based safety programs and recognition and incentives. 10. Maintains up-to-date information and regulatory postings on bulletin boards throughout the plant. E. Develop and deliver training and coaching for team members, contractors, and others on safety, security, and environmental issues to ensure skills competence, understanding of policies and procedures, and to maintain compliance with corporate, federal, state, and local regulations, directives, standards, policies, and procedures. 1. Develop and deliver safety, health, and environmental orientation to new hires, contractors, and others as required. 2. Conduct annual compliance training. 3. Conduct CPR/AED, first aid, and blood borne pathogen training as required. 4. Create and maintain the Safety Dojo. F. Lead and perform security and disaster protection activities. 1. Create appropriate safety standards, conduct tests/audits of system, coordinate fire/tornado drills, communicate risks/problem areas to management, and implement countermeasures. 2. Administer the fire protection program and system engineering to ensure compliance with fire safety and life safety regulations of local, state and federal jurisdictions. 3. Act as primary technical liaison with companies installing, testing, maintaining, and servicing fire alarm, fire extinguishing, and firefighting systems and equipment. 4. Perform in various roles on emergency response teams including first responder, technician, safety officer, and incident commander. G. Administer the construction safety and security programs for modifications and expansion projects and processes through coordination with TBA Production Engineering and their suppliers and contractors. Includes conducting equipment safety reviews in buy-off procedure. H. Conduct periodic inspections of plant machinery, equipment, and working conditions to ensure conformance to appropriate safety and health standards and regulations. I. Maintain accurate daily, weekly and monthly safety and health metrics reporting to onsite management teams and corporate based reporting systems. J. Lead and manage all ISO14001 and related environmental activities. III. Minimum Qualifications/Requirements: Education: • Bachelor's Degree in Safety, Environmental Science, Industrial Hygiene, Engineering or related field required, or an equivalent combination of education and experience. • Certification as Occupational Safety and Health Technician (OSHTEC), Associate Safety Professional (ASP), Certified Safety Professional (CSP), or Certified Industrial Hygienist (CIH). Experience: • Minimum of 4 years diversified experience in safety, loss prevention, emergency response management, consulting, supervision, and administration in a manufacturing environment required (preferably automotive). • Experienced in emergency response and be able to maintain current First Aid and CPR certificates. • Previous exposure to a multicultural office environment preferred. • Toyota Tier 1 or other OEM Tier 1 automotive parts production experience is a plus. Personal/Technical Skills: • Must have a basic knowledge of regulatory requirements including federal and state safety and health laws (e.g., OSHA, EPA, DOT, EPA Risk Management Plans, and Industrial Hygiene). • Must have an understanding of ergonomic principles and company safety procedures, regulations and requirements. • Basic math skills. • Strong leadership qualities. • Excellent problem solving skills. • Effective time management skills. • Strong customer service orientation. • Strong organization and planning skills. • Ability to adopt a self-directed work style. • Hands-on, self-starter with a strong work ethic. • Ability to compile effective and concise visual reports. • Ability to train and transfer knowledge to plant personnel. • Must have demonstrated ability to prioritize and multi-task. • Good collaboration, interpersonal, and communication skills. • Ability to work in a fast-paced, multicultural team environment. • Develop team member relations centered on trust and teamwork. • Ability to work with multiple departments and prioritize activities. • Ability to maintain on call flexibility to control abnormal conditions. • Excellent project skills and ability to coordinate multiple projects and programs. • Ability to maintain confidentiality in matters involving security and/or personnel issues. • Must be able to work a fixed or rotating shift schedule, including daily or weekend overtime. • Ability to clearly communicate and work well with TBA corporate and plant team members at all levels. • Demonstrate a personality that works in cooperation with other departments towards building a sense of company teamwork. • Thorough understanding and working knowledge of TBA's organization, automotive plants and processes/principles, company products, trade terminology, and manufacturing processes, tooling and equipment, and machine operation is a plus. Language Skills: • Strong verbal and written communication skills in English. • Japanese, Spanish, and/or Portuguese would be helpful. Computer/Software: • Solid working knowledge and experience with Microsoft Office and other computer-based applications (e.g., MS Word, MS Excel, MS PowerPoint, Outlook, Internet, etc.). IV. Work Environment/Conditions: Office: Open Office Environment, moderate noise level. Plant: Standard automotive plant environment with moderate noise level. PPE (Personal Protective Equipment) such as safety glasses, steel toe shoes, hearing protection, etc. may be required in engineering, manufacturing, or industrial areas. Personal attire standards may apply. Travel: Must be able to travel 0-40% of the time. V. Physical Demands: Ability to sit and work on a computer for extensive periods of time is required. While performing the duties of this job, the team member is required to talk, see, and hear. The team member must be capable of walking, sitting, and standing for extended periods of time (e.g., during safety audits) and may be occasionally required to lift up to 30 pounds. The ability to travel by automobile and airplane are both required. Disclaimer: This job description is intended to identify the general nature and level of work performed by team members within this classification, as well as certain essential job functions. It is not intended, and should not be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of team members assigned to this job. To qualify for this job, however, a team member must be able to perform its essential functions with or without reasonable accommodation. Under no circumstances may this job description be construed as altering the at-will nature of the employment relationship between TBA and any team member. EOE Toyota Boshoku America is an equal opportunity employer and considers applications for all positions without regard to race, sex, religion, color, national origin, pregnancy, genetic information or any other characteristic protected by applicable law. If you require a reasonable accommodation to apply for a posted position, please email us at .

EHS Specialist

Established&nbsp;in 1865, the George Washington University Law School is the oldest law school in the nation’s capital. The Law School is accredited by the American Bar Association and is a charter member of the Association of American Law Schools. GW Law is an urban campus located in downtown DC’s Foggy Bottom neighborhood, near to a vibrant mix of museums, restaurants, government and international organizations, the White House, and more. Additional information about the Law School can be found at&nbsp;<a href="https://www.law.gwu.edu/" target="_blank">https://www.law.gwu.edu/</a>.
The George Washington University Law Library seeks a qualified librarian for its Head of Legal Technology &amp; Instructional Services position to begin as early as September 15, 2023. As a member of the library’s dynamic, collaborative Instructional Technology Services team, the librarian in this position has primary oversight for the Office of Legal Technology &amp; Instructional Services. This position leads the development and delivery of services supporting the integration of library resources into the curriculum, the curation and use of the library’s growing electronic resources collection, the use of scholarly communication technologies and services, and the undertaking of digital initiatives. As the subject specialist for legal pedagogy and technology competency, this position works to improve student success by embedding the library in online teaching and learning spaces, integrating librarians into the face-to-face curriculum, and supporting faculty adoption of technologies to achieve learning outcomes.
The Law Library supports the curricular and teaching requirements of the Law School, the research and publication needs of the law faculty, and the study and research needs of the law students; and provides to the scholarly community at large access to a research collection of material about the law and its history. Additional information about the Law Library can be found at&nbsp;<a href="https://www.law.gwu.edu/library" target="_blank">https://www.law.gwu.edu/library</a>.
Please note that initially the librarian in this position will be required to work at the university's Foggy Bottom campus in Washington, DC; the ability to work remotely in the future will be assessed and determined by the supervisor in accordance with Law School and University policies.
Essential Duties and Responsibilities:&nbsp;
Oversees, coordinates, and/or performs activities of the Office of Legal Technology &amp; Instructional Services, which includes coordination of workflow, training and evaluation of staff, and oversight of personnel issues.
Instructional Services
<ul>
<li>Serves as subject matter expert for law pedagogy, legal technology, and related topics; creates an overall strategic vision to improve the student experience through the integration of technology into the curriculum, integrates Law Library services and instructional programs into Law School initiatives with a focus on legal practice technologies</li>
<li>Oversees the integration of library resources and academic technologies including technology competencies into the curriculum and learning spaces;&nbsp;participates in identifying, implementing, and supporting technology-driven solutions and strategies to enhance the Law School’s teaching and learning experience; stays abreast of technology-focused learning trends and best practices in law schools including technology-related pedagogy as well as technologies used in law practice; develops library-focused reusable learning objects and modules for course site development; partners with Law School faculty and programs on the adoption of tools and techniques to improve teaching and learning; supports faculty with the adoption and integration of instructional technologies to achieve pedagogical outcomes</li>
<li>Develops and delivers programming on technology competencies, the use of existing and emerging legal technologies, and provides guidance on building technology competencies</li>
<li>Serves as liaison for Bloomberg Law, Lexis, and Westlaw online research services account managers and student representatives, coordinates their activities at the law school, performs password management for these research systems and communicates developments regarding these services with library colleagues and law school offices</li>
</ul>
Scholarly Communications
<ul>
<li>Coordinates department activities to identify, develop, and promote strategic scholarly communication services and programs; provides outreach, education, and training; identifies and implements best practices in documenting and strengthening access to the Law School’s intellectual output; provides vision and expertise on scholarly visibility and impact and online identity management; oversight of the online repository process for Law School scholarship and archives including data entry; supports staff, student, and faculty posting to content management systems such as CampusPress and open-access scholarship-sharing networks (SSRN) and digital commons (BePress)</li>
<li>Oversees library’s digital initiatives such as digital content creation, online exhibits, and web publishing; oversees content sharing via the library website, LibGuides, and the law school portal; ensures search engine optimization, accessibility and security compliance for all library managed online platforms</li>
<li>Coordinates department efforts to identify, implement, and support web-based and digital marketing strategies and services; provides guidance to faculty, staff and students on using content management systems managed by the library such as Drupal, Springshare, CampusPress, social media, and digital signage; provides guidance on system functionalities and use of graphics and formatting; performs content editing</li>
</ul>
Electronic Resources
<ul>
<li>Provides vision and expertise to develop and maintain the electronic resource collection; leads interdepartmental library efforts to select, implement, maintain, and provide access to electronic resources, including collaboration with Burns Law Library colleagues, GWU campus libraries, and electronic resource vendors&nbsp;&nbsp;</li>
<li>Leads review of electronic resource licenses, manages license compliance issues, and evaluates resource usage-based feedback, web analytics, and vendor-supplied statistics</li>
<li>Oversees department efforts to create user awareness of the electronic collection, manage authentication for access to electronic resources, and improve end-user support services; coordinates gathering, analyzing, and formatting of usage data from the proxy server and vendor/publisher-supplied data for library reporting and decision-making</li>
</ul>
Other
<ul>
<li>Monitors the Library’s ticketing systems and responds to user inquiries&nbsp;</li>
<li>Drafts and implements procedures and practices&nbsp;</li>
<li>Creates and contributes to research guides, bibliographies, instructional recordings, and other finding aids and publications</li>
<li>Participates in reference and research services, including reference desk duties and the faculty liaison program</li>
<li>Participates on library, university, and consortia committees</li>
<li>Performs other duties as assigned</li>
</ul>
Minimum Qualifications:
<ul>
<li>Graduate degree in library or information science (e.g., MLS) from an ALA-accredited institution or completion of degree requirements by the time of appointment</li>
<li>JD, LLB, or LLM from an ABA-accredited institution or completion of degree requirements by the time of appointment, and</li>
<li>Minimum of three years of post-graduate degree experience working in law libraries, including a demonstrable history of supervisory duties or potential for rapid growth into supervisory duties</li>
</ul>
Preferred Qualifications:
<ul>
<li>Knowledge and understanding of trends and best practices relevant to legal education and legal technology competencies</li>
<li>Knowledge of pedagogical trends employed by law schools, learning management technologies, digital objects, and digital content creation</li>
<li>Demonstrated knowledge of instructional design theory</li>
<li>Experience with scholarship repositories, scholarly impact metrics, content management systems, desktop publishing software, search engine optimization and web analytics tools, and knowledge of online publishing standards</li>
<li>Experience with web design and proficiency with web authoring software, including experience with emerging technologies and use of browser plug-ins and applications</li>
<li>Experience with SaaS; online product technology/setup, including proxy server functionality and authentication protocol; web browser and operating system configuration; web design (HTML, CSS, Javascript); and content management system administration</li>
<li>Experience with Ex Libris Alma electronic resource management and AlmaAnalytics</li>
<li>Demonstrated basic or general knowledge and understanding of trends relevant to any of the areas of the department</li>
<li>Demonstrated ability to promote teamwork and collaboration with the goal of fostering an efficient and positive service role for the library; to form a strong rapport with colleagues, law faculty, and law students</li>
<li>Experience in providing general legal reference assistance</li>
<li>Reference experience in a law library environment</li>
<li>Demonstrated superior customer service skills</li>
<li>Writing skills and oral communication skills that demonstrate the ability to convey information clearly and accurately with customers, colleagues, and supervisors</li>
<li>Demonstrated organizational and time management skills</li>
<li>Demonstrated attentiveness to detail</li>
<li>Demonstrated ability to work well independently and as part of a team</li>
</ul>
APPLICATION PROCEDURE:&nbsp; Please complete an online application, available at <a href="https://www.gwu.jobs/postings/103761" target="_blank">https://www.gwu.jobs/postings/103761</a> , to include uploading a resume and cover letter and providing contact information for three professional references. Review of applications will begin September 1, 2023, and continue until the position is filled. Only complete applications will be considered.
Employment offers are contingent on the satisfactory outcome of a standard background screening.
The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Head of Legal Technology & Instructional Services

Learning, Engagement, and Development Services (LEADS) at SUNY Buffalo State is seeking to hire a Training and Development Specialist in New York City to provide training, technical assistance, and other activities as requested to support the NYS OTDA initiatives related to training its field-based staff. This includes assisting the Department of Social Services district staff and Human Resource Administration staff at various locations with one-on-one training, overview, classroom instruction, and preparation of written training documentation.
This opportunity includes an excellent benefit package and is grant-supported by the SUNY Buffalo State Sponsored Programs Office/Research Foundation. We are an Equal Opportunity Employer.
One position open until filled.
To view the full job description, and to apply, please visit:
<a href="https://www.rfhiring.com/jobDesc.asp?JobID=251" target="_blank">https://www.rfhiring.com/jobDesc.asp?JobID=251</a>
The Research Foundation (RF) is not an agency or instrumentality of the State of New York. Employees of the RF are not state employees, do not participate in any state retirement system and do not receive state fringe benefits. The RF operates under a contract with The State University of New York and receives no directly appropriated state funding.

Learning, Engagement, and Development Services (LEADS) at SUNY Buffalo State

Training and Development Specialist

<h3>Job Description</h3>
Job Description
Customer Development Specialist (Account Management Sales Specialist)
Location: Orlando, FL
Reporting to: Senior Manager, Customer Development
Come join TERREPOWER's Collision Team, All Star Auto Parts, where we foster a positive and dynamic team environment! We specialize in remanufacturing auto lights and wheels and supplying top aftermarket products. We are a rapidly growing company with dynamic growth! We offer opportunities for career growth, competitive pay, benefits within the first 30 days, paid time off, paid company holidays, paid training, and 401(k) with up to 5% match.
What You'll Do
Job Summary: We are seeking a motivated and enthusiastic Customer Development Specialist to join our team. The ideal candidate will enjoy engaging with customers over the phone, understanding their concerns, and helping to increase sales. This role involves gathering feedback on issues and communicating them to senior leadership to improve overall operations and customer service. You will be responsible for maintaining and growing relationships with key customers, ensuring high levels of customer satisfaction, and supporting sales initiatives.
Key Responsibilities:
<ul>
<li>Provide exceptional customer service and build strong relationships with customers.</li>
<li>Make outbound calls to existing and potential customers to understand their needs and concerns.</li>
<li>Gather and document customer feedback on issues and concerns, and maintain accurate records of customer interactions and sales activities.</li>
<li>Address concerns effectively, fostering long-term relationships, and problem solve to fix issues.</li>
<li>Communicate customer feedback to senior leadership to drive operational improvements.</li>
<li>Identify opportunities to increase sales by offering relevant products or services.</li>
<li>Process orders, track shipments, maintain accurate records, and assist with pricing, quotes.</li>
<li>Achieve and exceed targets and performance metrics.</li>
</ul>
What You'll Need
Minimum Qualifications
<ul>
<li>Strong verbal and written email communication skills</li>
<li>Prior call center, customer service relations, and/or sales experience</li>
<li>Proficiency with Microsoft Office and email</li>
<li>Comfortable in a fast-paced environment, and open to learning and adapting</li>
<li>Must be able to work in a team environment</li>
<li>Proactive and customer-focused approach</li>
<li>Must have reliable transportation and be able to commute to the Orlando site as required</li>
<li>Must have the ability to work in a Call Center environment where frequent interruptions may occur.</li>
<li>Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations</li>
<li>Able to lift minimum of 30 lbs for trade show material and product</li>
</ul>
Preferred Qualifications
<ul>
<li>Prior experience in outbound sales or account management is strongly preferred</li>
<li>Basic Excel skills preferred</li>
<li>CRM experience preferred</li>
<li>College Degree preferred</li>
<li>Spanish speaking is not essential, but would be helpful</li>
<li>Prior automotive experience is not essential, but would be helpful</li>
</ul>
About Us
All Star Auto Parts is a leading supplier in the collision repair, wheel and tire repair, and automotive eCommerce industries. Founded in 2005 and headquartered in Orlando, FL, we specialize in remanufacturing auto lights and wheels and supplying high-quality aftermarket products. Over the past three years, we've experienced 300%+ growth and continue to expand through both organic and acquisitive growth.
At All Star, we are committed to building a team of highly motivated, passionate, and reliable individuals. Our five core values—Dependable, Knowledgeable, Proactive Communicators, Problem-Solvers, and we Deeply Care—are ingrained in everything we do.
With nearly 600 employees, we pride ourselves on fostering a dynamic and engaging work environment. We celebrate our team annually with Employee Appreciation Week and maintain an employee engagement committee that organizes fun activities each month.

Customer Development Specialist (Sales)

<h3>Job Description</h3>
Job DescriptionDescription:
The Policy Services Specialist position will assist with the daily workflows for incoming bind requests, endorsements, cancellations, reinstatements, new or renewal issuance and general review of correspondence received within their authority level. When deemed necessary these responsibilities could also include aiding within Customer Care and/or Training and Development in addition to any general job duties listed below. 
Job Responsibilities:
· Collect data needed and organize documents and/or reports within a file to prepare it for review by underwriting and/or non-authority companies
· Review submitted documents received for J&amp;J’s file documentation to ensure there are no changes from the original submitted documents prior to processing
· Send binding, new or renewal issuance, endorsement, cancellation and/or reinstatement requests to Non-Authority carriers for processing
· Review applications, documents, reports, etc to ensure the underwriter has properly reviewed and approved for acceptance 
· Process, by means of data entry, binding, new or renewal issuance, endorsement, cancellation and/or reinstatement requests for authority carrier in various issuance systems
· Send confirmation of binding documents, including invoices if applicable, to agents 
<ul>
<li>Maintain J&amp;J’s company service standards promise to our customers every week</li>
<li>Ordering inspections and/or MVR reports indicated by underwriting or the carrier on accounts written</li>
<li>Follow up on requested/required documentation as needed </li>
<li>Navigate and understand various Standard Operating Procedures (aka; SOPs) </li>
<li>Ensure electronic file integrity and ability to maintain confidentiality</li>
<li>Enter File Notes to document conversations and information provided during phone call conversations with the customer</li>
<li>Import emails received and/or sent to customers to document information provided during email correspondence with the customer</li>
<li>Contributes to team effort and/or other by accomplishing various tasks as they are assigned </li>
<li>Effective communication with owners, department managers, staff and teammates</li>
<li>Assist with Customer Care and/or Training and Development duties upon request</li>
<li>Annual 16 hour continuing education encouraged</li>
</ul>
Education and Work Experience:
<ul>
<li>High School Diploma or equivalent</li>
<li>Minimum of six months to three years clerical, customer service and/or data entry experience preferred but not required </li>
</ul>
Knowledge Skills &amp; Abilities:
· Ability to type 30-50 WPM
<ul>
<li>Strong customer service skills</li>
<li>Capacity to analyze information and mathematical aptitude</li>
</ul>
· Ability to learn various issuance/rating systems and/or new tasks when necessary quickly, efficiently and accurately
<ul>
<li>Ability to learn underwriting, forms and rate/rule manuals within authority level</li>
<li>Capacity to utilize on-line reference manuals and/or SOPs</li>
<li>Ability to communicate with very clear verbal and/or written communication skills</li>
<li>Exceptional interpersonal skills including a positive and welcoming attitude </li>
<li>Research skills and confidence with problem solving skills </li>
</ul>
· Ability to type accurately, organize and present information in a neat and effective manner
· Ability to manage multiple tasks and exercise good judgment while paying attention to details 
· Ability to handle difficult customers with confidence 
· Willingness to learn and ability to take initiative by self-motivation
· Knowledge and experience with Microsoft Office Suite (word, excel, PowerPoint, outlook)
Typical Physical Demands:
· Requires the ability to sit or stand for long periods of time, occasional stooping, and reaching
· May require lifting-up to 25 pounds
· Requires normal range of vision and hearing with or without accommodations
Career Path from level I to IV:
· Determined by; confidence level and comprehension within Knowledge Skills and Abilities and Job Responsibilities, self-motivation, completed education requirements, contributions to the team and/or tenure within the role. 
Requirements:

Operations - Policy Services Specialist I - Transportation

<h3>Job Description</h3>
Job Description
Lyssn.io, Inc. (Lyssn) is the most advanced and established software platform using AI for the next generation of behavioral healthcare and human services training, assessment, automation and improvement. 
Working at Lyssn
We founded Lyssn with a single conviction: Health and well-being is a basic human right, and people who are suffering should have access to the best quality treatments. Our vision is to design clinical, evidence-based technologies (validated through peer-reviewed studies) that maximize therapists, counselors, coaches, and caseworkers’ ability to help their clients and patients at scale; and we offer a suite of technologies to enhance training, supervision, and quality assurance to do just that!
Our company spans a diverse range of innovative areas including natural language processing, machine learning, psychotherapy research, clinical assessment and behavioral coding, project management, software development, UI design, community-based research, and small business development. Nearly all of our founders (Ph.D level psychologists and data scientists) are active in Lyssn’s day-to-day business and you will be working with all of them in this role. 
Inclusion is our mission 
Our products train providers in acceptance and appreciation of cultural, socioeconomic, gender, religious, neuro and other core aspects of diversity. To create products that serve people from all walks of life, we need to include everyone. Therefore, we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for psychotherapy and human services, we welcome you to join the Lyssn team. 
Customer Success and Implementation Specialist - Health and Human Services (HHS) - Full Time - Remote
The Customer Success and Implementation Specialist will be responsible for building relationships with state and regional child welfare agencies, with a specific focus on California, that use Lyssn for training and monitoring the use of evidence-based treatments in their organizations. Core success metrics for this position are: 1) customer retention, 2) growth in the value of each account, and 3) generating new customer activity by evangelizing Lyssn in the marketplace. Successful applicants will have experience and relationships with public Child Welfare administrators, experience with the day-to-day functioning of case management in these systems, as well as an understanding of the legal and funding mechanisms in these systems. In addition, successful applicants will be enthusiastic about communicating ways that technology can solve real-world problems. 
Customer Success Functions
• Work closely with Lyssn staff to identify gaps or potential gaps when scaling current customer and account management processes
• Ensure that customer feedback and input is appropriately communicated and addressed, including by collaborating with the technical support and product teams on the product roadmap
• Liaise between customers and compliance, finance, development, and sales teams to ensure client success post-sale
• Manage, track, and document customer contract deliverables from implementation to ongoing sustainment in a responsive and adaptive manner
Job Type / Schedule
Full-time employee, 40 hours per week, remote. 
Lyssn, io, Inc. is based out of Seattle, WA. The majority of work can be conducted remotely through telecommuting. Travel to customer sites, conferences, and in-person Lyssn team meetings is required – approximately 6-10 times per year.
Supervision
This position is available under the direction of Emily Smith Goering, Senior Implementation and Customer Success Manager. All Lyssn employees may interact with this position at different time points via an online interactive platform. A non-disclosure agreement will be required in this position.
Essential Functions
<ul>
<li>Utilize Lyssn's implementation framework with state and county agencies and contracted service providers as they implement Lyssn in their organizations</li>
<li>Orient and onboard new customers to Lyssn's products. Provide education on how Lyssn tools will be utilized to support and benefit their work</li>
<li>Develop resources to support customers utilizing Lyssn</li>
<li>Discuss and guide best practices for using Lyssn in complicated and dynamic implementation projects, specifically as it relates to evidence-based practices and FFPSA</li>
<li>Gain expert knowledge of Lyssn's products and their value proposition in HHS</li>
<li>Establish strong, open relationships with agency administrators, customer leadership, and project stakeholders</li>
<li>Collaborate with internal sales team to ensure smooth handoffs from prospective to established customer</li>
<li>Utilize internal project management and CRM tools to track customer deliverables and associated tasks, and document activities</li>
<li>Manage multiple customer relationships and priorities. Think strategically about customer relationships with an eye towards retention and expansion</li>
</ul>
Requirements
Candidates are required to demonstrate the following skills
<ul>
<li>5+ years in Child Welfare or related fields including experience working in or with high-level state or local government agency administrators and/or as front line staff</li>
<li>Experience in one or more of the following areas:</li>
<ul>
<li>Managing projects or implementations of new initiatives in social services settings</li>
<li>Health and human services workforce training</li>
<li>Implementation science, large scale EBP adoption, program evaluation, and fidelity monitoring processes</li>
</ul>
<li>Basic knowledge of FFPSA and its relevance to child welfare</li>
<li>Tech-savvy with the ability to learn new technology and online tools quickly</li>
<li>A strong understanding of the technical language used by Child Welfare professionals</li>
<li>Enthusiasm for talking about how technology can solve problems for public sector customers</li>
<li>Basic, high-level understanding of SACWIS/CCWIS systems</li>
<li>Experience with and understanding of public sector customers</li>
<li>Experience communicating effectively with diverse stakeholders, including customers and key process stakeholders</li>
<li>Clear and polished communication skills</li>
<li>Natural ability to collaborate and work with cross-functional teams</li>
<li>Proven reliability and flexibility to work independently demonstrating a high degree of organizational skills and attention to detail</li>
<li>Technically adept, self-motivated, and driven by results</li>
</ul>
Desired Skills and Qualifications
<ul>
<li>Strong preference given to candidates with experience in or working with California social service systems</li>
<li>Prior customer success or SaaS experience</li>
<li>Experience working with HubSpot (or similar CRM platform)</li>
</ul>
Salary Range
The target total compensation for this position is $80,000 to $120,000 depending on experience with 20% of that salary determined by retention and commissions. New Lyssn employees are granted stock options (subject to board approval).
Benefits
<ul>
<li>Insurance</li>
<ul>
<li>Medical (Regence Blue Cross)</li>
<li>Dental (Delta Dental)</li>
<li>Vision (VSP)</li>
<li>Life/AD&amp;D </li>
<li>Long Term Disability</li>
</ul>
<li>Excepted Benefit Health Reimbursement Arrangement (EBHRA) or Health Saving Account (HSA)</li>
<li>Employee assistance program</li>
<li>401(k) retirement plan</li>
<li>Paid Leave: vacation, sick, holiday, bereavement, parental leave, jury duty</li>
<li>Corporate matching charitable giving program</li>
<li>Internet and Home Office Stipend</li>
<li>Professional development</li>
<li>Additional benefits may be discussed during the hiring process</li>
</ul>
Lyssn is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to fair employment practices regarding citizenship.

6,770 customer-development-specialist Jobs