<h3>Job Description</h3>
Job Description
Are you someone who thrives on organization, enjoys helping others, and loves being the go-to person who keeps things running smoothly? At Revere Electric Supply, we’re looking for a Customer Care Coordinator who can bring a positive, professional, and customer-focused attitude to our team. In this role, you’ll be the backbone of our customer care operations supporting both our customers and teammates with accuracy, efficiency, and a friendly approach. If you’re ready to grow with a company that has been family-owned for over 100 years and values its people as much as its customers, we’d love to meet you! 
Revere Electric Supply is a fourth generation, family-owned electrical distributor, that's been around for 100 years! We believe the secret to success is the employment of industry leading professionals. If you are seeking employment in a dynamic, growing organization, then you may be the perfect fit for Revere!
We have an opening for a Customer Care Coordinator at our Buffalo Grove or Mokena locations. This is a hybrid position (3 days in-office, 2 days work-from-home), designed for individuals seeking a long-term career with growth potential. As a key member of our Customer Care team, you’ll support order processing, vendor communication, reporting, and daily office operations while delivering excellent service to both customers and colleagues. This is more than just a job it’s an opportunity to build your career with a company that has been family-owned for over 100 years.
What do we offer:
<ul>
<li>A hybrid schedule (3 days in-office, 2 days’ work-from-home) after training period</li>
<li>Monday - Friday 8 am - 5 pm</li>
<li>Comprehensive benefits package and PTO plan</li>
<li>Paid holidays</li>
<li>401(k) retirement savings plan with company match</li>
<li>Local candidates only. No relocation will be provided.</li>
<li>Career development and growth opportunities</li>
</ul>
What will you do:
<ul>
<li>Serve as the first point of contact by answering and directing phone calls, greeting visitors, and providing front desk support</li>
<li>Maintain office supply levels and manage incoming/outgoing mail, including interoffice deliveries and fax distribution</li>
<li>Support your team’s overflow on quotes, services and orders, ensuring accuracy and timely completion</li>
<li>Run open order reports for Customer Care and process direct/vendor procurements</li>
<li>Expedite backorders through vendor portals and email communication</li>
<li>Collaborate with internal teams to ensure seamless service for customers</li>
<li>Uphold company procedures, rules, and quality standards while maintaining a professional presence</li>
<li>Perform additional administrative or support duties as assigned</li>
</ul>
Requirements/Qualifications
<ul>
<li>High School Diploma required; some college coursework preferred</li>
<li>Proficiency in Microsoft Office Suite (Outlook, Word, Excel)</li>
<li>Familiarity with office equipment (printers, scanners, fax, etc.)</li>
<li>Strong organizational and time management skills with the ability to handle multiple tasks at once</li>
<li>Excellent oral and written communication skills</li>
<li>High attention to detail and problem-solving ability</li>
<li>Professional, dependable, and team-oriented mindset</li>
<li>Prior administrative, customer service, or office coordination experience a plus</li>
</ul>
Revere Electric Supply is an equal opportunity employer.
Pay range: $17.00 - 20.00/hr. based on experience
This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, and skills.
 For eligible positions, compensation may include participation in an incentive or sales compensation plan paid according to achievement against sales targets and/or business objectives. In addition, Revere offers a full range of benefits such as paid time off, medical/dental/vision insurance, and retirement savings plans for eligible employees. More information about benefits is available here.

Customer Care Coordinator

<h3>Job Description</h3>
Job Description
Are you someone who thrives on organization, enjoys helping others, and loves being the go-to person who keeps things running smoothly? At Revere Electric Supply, we’re looking for a Customer Care Coordinator who can bring a positive, professional, and customer-focused attitude to our team. In this role, you’ll be the backbone of our customer care operations supporting both our customers and teammates with accuracy, efficiency, and a friendly approach. If you’re ready to grow with a company that has been family-owned for over 100 years and values its people as much as its customers, we’d love to meet you! 
Revere Electric Supply is a fourth generation, family-owned electrical distributor, that's been around for 100 years! We believe the secret to success is the employment of industry leading professionals. If you are seeking employment in a dynamic, growing organization, then you may be the perfect fit for Revere!
We have an opening for a Customer Care Coordinator at our Hartland location. This is a hybrid position (3 days in-office, 2 days work-from-home), designed for individuals seeking a long-term career with growth potential. As a key member of our Customer Care team, you’ll support order processing, vendor communication, reporting, and daily office operations while delivering excellent service to both customers and colleagues. This is more than just a job it’s an opportunity to build your career with a company that has been family-owned for over 100 years.
What do we offer:
<ul>
<li>A hybrid schedule (3 days in-office, 2 days’ work-from-home) after the training period</li>
<li>Hours Monday - Friday 8 am - 5 pm</li>
<li>Comprehensive benefits package and PTO plan</li>
<li>Paid holidays</li>
<li>401(k) retirement savings plan with company match</li>
<li>Local candidates only. No relocation will be provided.</li>
<li>Career development and growth opportunities</li>
</ul>
What will you do:
<ul>
<li>Serve as the first point of contact by answering and directing phone calls, greeting visitors, and providing front desk support</li>
<li>Maintain office supply levels and manage incoming/outgoing mail, including interoffice deliveries and fax distribution</li>
<li>Support your team’s overflow on quotes, services and orders, ensuring accuracy and timely completion</li>
<li>Run open order reports for Customer Care and process direct/vendor procurements</li>
<li>Expedite backorders through vendor portals and email communication</li>
<li>Collaborate with internal teams to ensure seamless service for customers</li>
<li>Uphold company procedures, rules, and quality standards while maintaining a professional presence</li>
<li>Perform additional administrative or support duties as assigned</li>
</ul>
Requirements/Qualifications
<ul>
<li>High School Diploma required; some college coursework preferred</li>
<li>Proficiency in Microsoft Office Suite (Outlook, Word, Excel)</li>
<li>Familiarity with office equipment (printers, scanners, fax, etc.)</li>
<li>Strong organizational and time management skills with the ability to handle multiple tasks at once</li>
<li>Excellent oral and written communication skills</li>
<li>High attention to detail and problem-solving ability</li>
<li>Professional, dependable, and team-oriented mindset</li>
<li>Prior administrative, customer service, or office coordination experience a plus</li>
</ul>
Revere Electric Supply is an equal opportunity employer.
Pay range: $16.00 - 19.00/hr. based on experience
This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, and skills.
 For eligible positions, compensation may include participation in an incentive or sales compensation plan paid according to achievement against sales targets and/or business objectives. In addition, Revere offers a full range of benefits such as paid time off, medical/dental/vision insurance, and retirement savings plans for eligible employees. More information about benefits is available here.

<h3>Job Description</h3>
Job Description
Job Title: Customer Care Coordinator (Temp to Hire) Location: Malvern, PA – Hybrid (1x per month in office) Schedule: Full-time, Monday–Friday, 11:00 AM–7:30 PM Compensation: $18 per hour Assignment Length: Temporary to Hire

We are seeking a Customer Care Coordinator to provide exceptional support in a fast-paced, metric-driven environment. This role involves assisting healthcare professionals, patients, and caregivers by coordinating essential treatments and ensuring seamless service continuity, particularly for patients traveling or facing emergencies.
A comprehensive three-week paid training program is provided, with the next class starting on Monday, October 6th. This temp-to-hire opportunity offers the potential for permanent placement in as little as 12 weeks, along with an exceptional benefits package. Employees are also eligible for overtime and holiday pay.

A Day in the Life of the Customer Care Coordinator
· Handle a high volume of inbound calls through an Automated Call Distribution (ACD) system.
· Assist healthcare professionals, patients, and caregivers with treatment coordination.
· Facilitate emergency arrangements to ensure continuity of care for traveling patients.
· Work efficiently to meet daily performance metrics, including call handling time, accuracy, and customer satisfaction.
· Maintain accurate records and documentation using MS Office and other internal systems.
· Collaborate with internal teams to ensure smooth service delivery.

Requirements of the Customer Care Coordinator position
· Ability to manage a high volume of calls while maintaining professionalism and empathy.
· Strong active listening skills with an empathetic and patient-centered approach.
· Ability to multitask and work efficiently in a fast-paced, metric-driven environment.
· Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn new systems quickly.
· Prior experience in a contact center or customer service role.

Interviews close on Thursday, September 18th

 EOE employer. If interested in this Customer Care Coordinator position, please apply!
 If this position is not a good fit for you, feel free to share this link! All candidates who receive and accept an offer of employment are subject to pre-screening requirements.

<h3>Job Description</h3>
Job DescriptionDescription:
Position Overview:
The Customer Care Coordinator will be responsible for providing front-line support to all of our referral sources and customers. The position requires you to provide exceptional customer service while handling a high volume of customer orders/calls. The Customer Care Representative will need to have the ability to multi-task, be detail oriented, and well-organized, as the position requires a lot of follow-ups to be able to complete the orders/calls.
Essential Job Functions:
<ul>
<li>Receive incoming orders/communication via fax, email, or other platforms from referral sources and customers</li>
<li>Answer high volume of incoming telephone calls from referral sources and customers</li>
<li>Utilize technology initiatives and platforms, such as (but not limited to) HIPAA-compliant text, chat features, and other communication avenues as established by the company</li>
<li>Verify insurance eligibility and coverage</li>
<li>Provide exceptional customer service while speaking on the phone</li>
<li>Complete member intake, create and schedule orders accurately based on established quality assurance standards</li>
<li>Ensure data is entered accurately and in a time-sensitive manner</li>
<li>Inform patients of applicable copays, financial obligations, purchase vs rental options</li>
<li>Completely document patients’ account with proper notes and account updates</li>
<li>Follow up on all open tasks in a timely manner</li>
<li>Maintains working knowledge of current home care products and services offered by SG Homecare and all applicable insurance guidelines regarding eligibility for coverage and reimbursement</li>
<li>Adhere to all applicable guidelines, including HIPAA, OSHA requirements, and account sensitivity</li>
<li>Work with patients, insurance companies, payors, and physicians to ensure all documentation is received</li>
<li>Adhere to the policies and procedures of the company and processes set forth by the Customer Care leadership</li>
<li>Reports to work daily, on time, and ready to work</li>
<li>Must participate in mandatory on-call and call-back program to respond to emergencies</li>
</ul>
Requirements:
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent required</li>
<li>Minimum two years experience in a customer service</li>
<li>At least one year of Call Center or medical / healthcare environment experience</li>
<li>Excellent listening skills and communicate in an empathetic manner</li>
<li>Able to operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Working knowledge of Microsoft Office (i.e. Word, Excel, Outlook)</li>
<li>Ability to communicate professionally and tactfully, both orally and in writing.</li>
<li>Knowledge of major insurance carrier reimbursement guidelines and eligibility coverage is a plus</li>
<li>Ability to work in a fast-paced environment, multitasking while keeping the focus on the customer</li>
<li>Must be available to work evenings, weekends, and holidays if needed</li>
</ul>

CUSTOMER CARE COORDINATOR

<h3>Job Description</h3>
Job Description
Huyett Customer Care Coordinator in an Evergreen Private Family Business
Compensation: starting salary of $53,000-66,000/yr
Build Bonds with Stakeholders Across America
While working in a team-based learning culture.
Huyett is a progressive and growing master distributor and manufacturer of industrial fasteners. We are seeking an energetic, action-oriented person who enjoys solving problems and building professional relationships as part of a team environment.&nbsp; We offer these benefits and more:
<ul>
<li>Triannual&nbsp;profit-sharing bonuses on top of salary.</li>
<li>401(k), with a generous employer match and a year-one full vestment.</li>
<li>Full benefits, including&nbsp;free health insurance option for non-tobacco users.</li>
<li>Best-in-class&nbsp;Company Health Club.</li>
<li>Generous paid-time-off policies, including paid holidays, bereavement, and parental leave.</li>
<li>Comprehensive on-boarding training program.</li>
<li>Great culture with supportive teammates.</li>
<li>Supportive managerial feedback.</li>
</ul>
This role spearheads a new development opportunity through effective new customer follow-up to nurture new business opportunities. No cold calls. You will work with customers to understand their business needs and optimize their continuous relationship with Huyett. This is a highly collaborative role where you will partner with teammates in Inside Sales, Marketing, E-Commerce, and Merchandising. B2B commerce so customers are pleasant and professional. &nbsp;Our schedule is a traditional Monday-Friday workday with no nights or weekends.&nbsp;Potential to move into more complex layers of Sales Operations such as: Strategic Quotes, Sales Engineering, and managerial roles, and may serve as the starting point to build out an entire team.
Ideal Qualifications:
<ul>
<li>Prior customer service experience</li>
<li>Effective communication and negotiation skills</li>
<li>Strong oral and written communication skills.</li>
<li>Sense of team play and care for peers and fellow team members</li>
<li>Competent administrative and personal organization skills.</li>
<li>Computer literacy with Microsoft Office programs experience.</li>
</ul>
Work Environment: Office setting with friendly, outgoing, team-oriented staff. Fast-paced, productive work environment. Occasional work in our manufacturing plant environment to interface with operations teammates.&nbsp; Potential future trade show support and 3 days’ travel not more than three times annually.&nbsp; Potential additional overnight travel to support product knowledge and professional development training.
EEOE: Huyett is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information.
Company DescriptionHuyett is a manufacturer and master distributor of industrial fasteners that leverages superior customer service, data analytics, e-commerce, and a direct sales force to realize significant competitive advantage. The firm currently has five locations in North America primarily serving the production fastener distribution market. With private ownership, this 110-year-old company bears leadership that is transparent and resourceful with open book management and profit sharing to team members. The firm has a rock-solid balance sheet and while fast-paced, is stable and will be here for the long run, absent of sell-out or market risks. 
<h3>Company Description</h3>
Huyett is a manufacturer and master distributor of industrial fasteners that leverages superior customer service, data analytics, e-commerce, and a direct sales force to realize significant competitive advantage. The firm currently has five locations in North America primarily serving the production fastener distribution market. With private ownership, this 110-year-old company bears leadership that is transparent and resourceful with open book management and profit sharing to team members. The firm has a rock-solid balance sheet and while fast-paced, is stable and will be here for the long run, absent of sell-out or market risks.

<h3>Job Description</h3>
Job Description
Customer Service Representative Ayers Basement Systems is a regional leader in foundation repair and waterproofing, dedicated to doing things differently. Our mission is to redefine the industry by breaking free from the status quo. We wholeheartedly invest in our employees, providing them with the tools, knowledge, and growth opportunities they need to thrive in their roles. Together, we create a fulfilling environment where we deliver remarkable experiences for our customers each day, offering them peace of mind and changing their perception of contractors. Our purpose isn't just displayed on a wall; it guides how we perform our jobs each day. How you will create impact:
<ul>
<li>Conduct inbound and outbound calls with customers and internal staff, prioritizing exceptional customer care.</li>
<li>Share our services and illuminate how they can transform the challenges customers face in their homes.</li>
<li>Arrange and schedule installation and service appointments for our dedicated sales and service teams.</li>
<li>Accurately document discussions, including notes and pictures related to our customers' needs.</li>
</ul>
 What makes you stand out:
<ul>
<li>Excellent interpersonal communication skills, demonstrated through strong customer service experience (minimum of 2 years of call center experience required).</li>
<li>Proven history of customer service at the same company.</li>
<li>Driven and self-starter mentality with a willingness to do whatever it takes to achieve goals.</li>
<li>A combination of education and experience that shows a proven track record in this field. </li>
<li>Enjoys working in a high-pressure, fast-paced environment.</li>
<li>Experience in CRM systems, handling logistics, scheduling, and managing calendars.</li>
</ul>
 What you can expect:
<ul>
<li>A positive and thriving work culture – Ayers Basement Systems was named a Top Workplace in Michigan in 2023 and 2024, and 2025!</li>
<li>No cold calling – all leads are provided to you.</li>
<li>A starting hourly rate of $20-24 per hour</li>
<li>A set schedule within our business hours - Monday – Thursday (7:30am-7pm) and Friday (7:30am-5pm)</li>
<li>1-2 Saturdays a month (9am-1pm)</li>
<li>Full benefits (health, dental, vision)</li>
<li>401k Plan</li>
<li>PTO and holidays off</li>
<li>Ability to pass a pre-employment background check and drug screening.</li>
</ul>
 Other known titles:
<ul>
<li>Customer Experience Representative</li>
<li>Call Center Representative</li>
<li>Client Services Specialist</li>
<li>Membership Coordinator</li>
<li>Member Services Specialist</li>
<li>Customer Support</li>
<li>Member and Guest Services</li>
</ul>
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<h3>Job Description</h3>
Job Description
Overview
We are seeking a reliable and organized Remote Customer Care Coordinator to serve as a key point of contact for our customers. In this role, you’ll provide direct support via phone, email, and chat, while also coordinating with internal teams to ensure that customer needs are met efficiently and professionally.
Responsibilities
<ul>
<li>
Respond to customer inquiries across phone, email, and chat channels
</li>
<li>
Coordinate with internal teams to resolve customer concerns promptly
</li>
<li>
Maintain accurate records and case updates in the CRM system
</li>
<li>
Follow up with customers to ensure satisfaction and issue resolution
</li>
<li>
Assist with documentation and form completion as needed
</li>
<li>
Ensure a smooth, consistent experience throughout the customer journey
</li>
</ul>
Qualifications
<ul>
<li>
Prior customer service or coordination experience preferred but not required
</li>
<li>
Excellent communication and organizational skills
</li>
<li>
Proficient with Google Workspace, CRM platforms, and Adobe PDF tools
</li>
<li>
Detail-oriented with strong multitasking abilities
</li>
<li>
Dependable with a reliable internet connection and quiet remote setup
</li>
</ul>
Top Attributes
<ul>
<li>
Empathetic and customer-focused
</li>
<li>
Organized and proactive
</li>
<li>
Comfortable using technology and learning new tools
</li>
</ul>
Benefits
<ul>
<li>
$24 per hour
</li>
<li>
Health insurance (for full-time employees)
</li>
<li>
Company-provided equipment
</li>
<li>
Comprehensive training and supportive team environment
</li>
</ul>

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