Job Type Full-time Description PRIMARY PURPOSE AND MISSION STATEMENT: ROC and its employees pledge to put customers first by: 
<ul>
<li>Greeting customers with a friendly smile. </li>
<li>Providing quick, accurate, and courteous service. </li>
<li>Supplying a variety of products that meet high quantity, quality, and freshness standards. </li>
<li>Thanking customers for making us their hometown store. </li>
</ul>
POSITION SUMMARY: Primarily responsible for assisting the store manager with day-to-day store operations. Assists with sales, store appearance, customer service, inventory, and management of employees, within established guidelines. Leads and directs store employees and supervises their performance, especially I n the absence of the store manager. Takes initiative to improve customer service, drive store sales, and meet or exceed store goals/profitability. Maintains store appearance and product presentation to company standards. Emphasizes team efforts. Helps model and set the tone for interaction with the customers and employees. Understands how that influences the public perception of ROC. Requirements Knowledge and Education
<ul>
<li>High school graduation or equivalent, preferred. </li>
<li>Knowledge of retail management and people management, a plus. </li>
<li>Some knowledge of store operations, required - merchandising, inventory control, cash control. </li>
</ul>
Experience
<ul>
<li>One year experience in retail management, C-store clerk, or store operations position. </li>
<li>Experience and knowledge in the areas of management, financial reporting, customer service, inventory management, and other related operational areas. </li>
<li>Demonstrated effective track record as store clerk. </li>
</ul>
Skills and Abilities
<ul>
<li>Good verbal and written communication skills. Good people and customer interaction skills. </li>
<li>Skills in areas of leadership, teaching, and motivating employees. </li>
<li>Demonstrated attentiveness to details; mathematical analytical ability. Use of calculator. </li>
<li>Good computer skills, e.g. point of sale system. </li>
<li>Demonstrated ability to effectively solve problems - operational, customer, and employee. </li>
<li>Ability to work independently in a high pressure and demanding environment. </li>
<li>Ability to multi-task, i.e., pick-up where left off when interrupted. </li>
</ul>
 ESSENTIAL PHYSICAL REQUIREMENTS: Standing / walking - high level Environment - convenience store Sitting - low level Travel - some local travel required for running business Lifting - up to 25 lbs. errands. Visual concentration - high level

Asst Mgr

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, were committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. 
The Benefits of working at BJs 
 BJs pays weekly 
 Eligible for free BJ's Inner Circle and Supplemental membership(s)* 
 Generous time off programs to support busy lifestyles* 
 o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty 
 Benefit plans for your changing needs* 
 o Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending ? 
 401(k) plan with company match (must be at least 18 years old) 
*eligibility requirements vary by position 
**medical plans vary by location 
Job Summary 
The Person in Charge works closely with the Club Manager and Assistant Club Manager in providing leadership and direction within the club while driving club performance by maintaining policies and procedures, delivering a positive service experience to Members, and providing leadership and direction. Acts as a key holder for the club. 
The manager is responsible to function as the Manager on Duty (MOD) as assigned. While MOD, the manager has responsibility to manage the entire Club, including all Club departments, to ensure excellent Member engagement, to address all concerns brought to the MODs attention, and to escalate any concerns, as appropriate. 
Leadership: 
<ul>
<li>Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. </li>
<li>Lead through change. Model leadership competencies to build credibility and act as a champion for business growth. </li>
<li>Communicate effectively. Provide the information teams require to be successful. </li>
<li> Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement. </li>
<li> Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability. </li>
</ul>
 Team Members: 
<ul>
<li>Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance. </li>
<li> Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate. </li>
<li>Ensure a safe and positive environment and experience for the team members. </li>
<li> Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent. </li>
</ul>
 Members: 
<ul>
<li>Guarantee service excellence through all points of contact. </li>
<li>Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern. </li>
<li> Ensure a safe and positive environment and experience for the members. </li>
<li> Daily commitment to GOLD Member Standards
<ul>
<li>Greet, Anticipate, Appreciate (GAA) </li>
<li>Fast, Friendly Full, Fresh, Clean </li>
</ul>
</li>
</ul>
Club Standards: Lead teams to deliver GOLD club standards daily. 
<ul>
<li> Define and model GOLD- Grand opening look daily
<ul>
<li>All items stocked and promotional plans executed </li>
<li>Maintain visible accurate signage </li>
<li>Clean and organized, inside and out </li>
<li>Perishable areas stocked and rotated with cold chain maintained </li>
</ul>
</li>
</ul>
 Know Your Business: 
<ul>
<li>Acquire a deep knowledge of key metrics and reporting for total club and department performance. </li>
<li> Drive performance and profitability by using reporting to identify trends and areas of opportunity. </li>
<li> Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics. </li>
</ul>
<ul>
<li> Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets. </li>
</ul>
 Major Tasks, Responsibilities, and Key Accountabilities 
<ul>
<li>Effectively leads the team by managing with vision and purpose, clearly communicating and giving direction, and validating results. </li>
<li> Maintains deep knowledge of club policies and procedures across all areas of the club. </li>
<li> Provides leadership and direction, and manages day-to-day operations of Fresh (meat, produce, deli, bakery), Front of House Departments (tire bay, gas station, member service, frontline, membership fee income, and maintenance departments), overall merchandising, signage, recovery, and receiving within the club. </li>
<li> Responsible for providing supervision and performance management for Recovery Clerk and Utility Clerk team members. </li>
<li> Works closely with the Fresh Manager, Meat Manager, Front End Manager, and Night Manager to validate and ensure that all sanitation, food safety, and Team Member safety policies and procedures are in place and being effectively executed. </li>
<li> Escalates issues as appropriate to Home Office or the Club Manager as needed. </li>
<li> Responsible for the effective communication of department activities and Home Office initiatives to club Team Members. </li>
<li> Responsible for the effective communication and partnership with regional business partners. </li>
</ul>
<ul>
<li> Continually monitors member service levels and ensures a positive service experience is delivered to all Members. </li>
<li> Assesses Team Member performance, provides actionable feedback and coaches, teaches and develops talent. Assists in onboarding, training and performance management. </li>
</ul>
<ul>
<li> Learns quickly and adapts to change. Effectively communicates to team members to enable them to do their jobs effectively by sharing necessary information, explaining the whys, and keeping messaging simple. </li>
<li> Exhibits strong decision-making capabilities that align with the Companys strategic priorities and support the achievement of club operational goals and objectives. </li>
<li> Any person working as a Manager on Duty in the State of Florida must be able to successfully complete and hold a qualifier certification, through the Florida Department of Agriculture and Consumer Services. This qualification is required by the state of Florida and any person overseeing retail propane operations must hold a qualifier certification. BJs will pay for 100% of the training and cost of the exams to obtain this qualifier certification. </li>
<li> Operates forklift in a safe and efficient manner. </li>
<li>Maintains all club policies and procedures. </li>
<li> Regular, predictable, full attendance is an essential function of this job. </li>
<li> Performs other duties as assigned, including working in other departments as needed. </li>
</ul>
 Qualifications 
<ul>
<li>Previous retail experience in a retail store, supermarket, or warehouse required. </li>
<li>A strong drive for results and solid work ethic is required. Must be honest, straight-forward and committed to providing high levels of service to members. </li>
<li> Excellent communication skills required. Must be able to lead and motivate a large team. </li>
<li> Basic computer knowledge (MS Word, MS Excel, Email) required. </li>
<li> High school diploma and/or college degree preferred. </li>
<li> Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results. </li>
<li> Forklift experience preferred. </li>
<li> Open shift availability required. </li>
<li> At least 18 years of age. </li>
</ul>
 Environmental Job Conditions 
<ul>
<li>Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, which may also require bending, pulling, reaching, climbing and/or stooping. </li>
<li> Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects in excess of 30 pounds with assistance. </li>
<li> Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents. </li>
</ul>
 In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJs Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $21.00.

21 convenience-store-clerk Jobs