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Certified Coding Specialist Sr (HCC-Medicare and Medi-Cal) CalOptima CalOptima Health is seeking a highly motivated Certified Coding Specialist Sr (HCC-Medicare and Medi-Cal) to join our team. The Certified Coding Specialist Sr (HCC-Medicare and Medi-Cal) will be responsible for assisting with all Hierarchical Condition Categories (HCC) projects and Medi-Cal Annual Wellness Visit Initiative Program. The incumbent will handle risk adjustment-related activities to ensure the Centers for Medicare &amp; Medicaid Services (CMS) and Department of Health Care Services (DHCS) coding and documentation guidelines are met. The incumbent will assist in improving risk score performance through collaboration with CalOptima Health's health networks, contracted providers and Program of All-Inclusive Care for the Elderly (PACE) providers. The incumbent will substantiate and verify the member's medical records using International Classification of Diseases (ICD)-10 Clinical Modification (CM) official guidelines for coding and reporting during the review process. The incumbent will verify the accuracy, completeness and appropriateness of diagnosis codes based on the medical documentation provided. As part of the medical records review, travel may be required to physician offices or physician medical groups throughout Orange County. Position Information: 
<ul>
<li>Department: Financial Analysis </li>
<li>Salary Grade: 309 - $68,015 - $108,824 ($32.70 - $52.3192) </li>
<li>Work Arrangement: Full Telework **This position is eligible for telework in California.** </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>80% - Program Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Reviews and assesses the accuracy, completeness, specificity and appropriateness of diagnosis codes based on documentation and creates tools/tip sheets for audit staff to utilize for future audits based on findings.</li>
<li>Conducts in depth retrospective and prospective medical record audits to assess the accuracy of ICD-10 CM coding for chronic conditions as it pertains to HCC for CalOptima Health Community Network (CHCN), PACE providers and delegated health networks.</li>
<li>Tracks all network HCC activities, including training, audit results and evaluating future outcomes, which includes monitoring performance improvement of network providers by observing patterns and trends and recommending solutions to the manager.</li>
<li>Reviews medical record information to identify all appropriate coding CMS HCC categories and DHCS coding and monitors the DHCS and CMS websites for updates.</li>
<li>Reviews additional data identified from audits to ensure timely data entry for CMS sweeps.</li>
<li>Identifies providers for education and training opportunities following ICD-10-CM coding guidelines based on HCC audit results and Medi-Cal Annual Wellness Visit Initiative Program and reports findings to the Manager.</li>
<li>Assists with CMS Risk Adjustment Data Validation (RADV) and Office of Inspector General (OIG) audits, including workflow or data collection requirements and creating and maintaining HCC audit results when applicable.</li>
<li>Performs code abstraction on supported clinical documentation identified as opportunities through Natural Language Processing (NLP) software. </li>
</ul>
</li>
<li>15% - Administrative Support
<ul>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Assists manager in evaluating existing reports for PACE members provided by CMS and collaborates with Financial Analysis to create any custom report required to assist with audits. </li>
</ul>
</li>
<li>5% - Other-
<ul>
<li>Completes other projects and duties as assigned. </li>
</ul>
</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>Bachelor's degree in public health, business administration or related field PLUS 5 years of risk adjustment coding and chart audit/quality experience in a managed care or health care environment required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>Have access to means of transportation for work away from the primary office approximately 20% of the time required.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>Registered Health Information Technician (RHIT) or Certified Risk Adjustment Coder (CRC). </li>
<li>Experience with conducting presentations and performing physician education.</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>Current Certified Coding Specialist (CCS) or Certified Professional Coder (CPC) by the American Health Information Management Association (AHIMA) or American Academy of Professional Coders (AAPC) required. Certification is required to be current and maintained during employment.</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6299515&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 26, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6299515" target="_blank">https://jobs.caloptima.org/jobs/certified-coding-specialist-sr-hcc-medicare-and-medi-cal-505-city-parkway-west-california-united-states</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-d4deeaad9bc4a74cb61631e4900eb19a

Certified Coding Specialist Sr (HCC-Medicare and Medi-Cal)

Supervisor Information Technology Services (Infrastructure) CalOptima CalOptima Health is seeking a highly motivated Supervisor Information Technology Services (Infrastructure) to join our team. The Supervisor Information Technology Services will assist the manager with overseeing technical assistance regarding hardware/software related requests through Information Technology Service Management (ITSM) elements such as incident management and request fulfillment. The incumbent will also assist with all requests for computer audits, disaster recovery planning and execution of such plans. The incumbent will assist management either directly or through the efforts provided by direct reports, which consist of assigned technical and operational personnel in the Information Technology (IT) group. The incumbent will provide oversight of assigned staff members in the day-to-day operations of the computer infrastructure and operations center units and will monitor and administer reviews for their staff. The incumbent will ensure that all policies and procedures of the organization and IT department are followed and executed in a professional manner. Position Information: 
<ul>
<li>Department: ITS- Infrastructure </li>
<li>Salary Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476) </li>
<li>Work Arrangement: Full Office **This position is eligible for telework in California.** </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>50% - Supervisory
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Responds to, updates and completes tickets generated by the Service Desk Ticket system and assigns them to other areas of the IT group accordingly.</li>
<li>Operates an efficient and trouble-free IT infrastructure environment in support of the company's day-to-day business operations.</li>
<li>Assists in recruitment, develops, mentors, supervises and appraises subordinates to provide an efficient and effective operation. Prepares and administers performance evaluations and recommends salary adjustments for staff when appropriate.</li>
<li>Supervises the daily activities of assigned staff to ensure timely and effective reporting, tracking, follow-up and communication of status to management and end-users. Develops and maintains subordinate team's work schedule to achieve optimal coverage and productivity. Performs daily time management and authorization for staff.</li>
<li>Ensures the physical safety of staff in the event of an emergency on premise and at remote sites.</li>
<li>Evaluates and recommends new technologies in desktop, mobility, server, network and storage technology to support business needs.</li>
<li>Collaborates with the team in creating new knowledge articles and updating and migrating existing knowledge articles to the ServiceNow Knowledge Base.</li>
<li>Monitors the Automatic Call Distribution (ACD) queue and ensure timely responses and resolutions within Service Level Agreements (SLAs) </li>
</ul>
</li>
<li>5% - Service Desk Support
<ul>
<li>Ensures that on-boarding tickets have been completed prior to the start date of a new hire, all equipment has been set up and tested and requested folder permissions granted.</li>
<li>Ensures that off-boarding tasks are completed timely, including the retrieval of assets and removal of credentials.</li>
<li>Advises and recommends improvements in organizational, operational, procedural and workflow plans.</li>
<li>Plays a key role in internal Outage processes, assigning tickets and promoting to Problems when necessary and assists in coordinating teams to troubleshoot to resolution.</li>
<li>Participates with on-call support for any production processing and/or infrastructure issues supported by the IT group.</li>
<li>Assists in managing the operation of a data center and its related infrastructure components, including coordinating the monitoring activities for data center server, storage and network communications.</li>
<li>Monitors communications on incident status to end-users and management and participates in more complex IT problem solving and advanced project work.</li>
<li>Aids in asset management and e-waste of IT infrastructure hardware.</li>
<li>Monitors and assigns tickets ensuring they are promptly distributed to the appropriate team members based on priority, complexity and skill set.</li>
<li>Provide and communicate daily and weekly ServiceNow metrics.</li>
<li>Assists with monthly server patching using Tanium. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned. </li>
</ul>
</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>Bachelor's degree in business administration, computer science or related field PLUS 3 years of senior level desktop, server, storage, network or telephony communications support experience required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>3 years of progressive experience in Microsoft Office 365, Windows PC systems, Active Directory, and/or Microsoft SharePoint Online required. </li>
<li>Experience deploying, troubleshooting and managing Windows 10/11 and macOS/iOS devices in a corporate environment required. </li>
</ul>
 Preferred Qualifications: 
<ul>
<li>ITSM/ Information Technology Infrastructure Library (ITIL) certifications related to the provisioning of services. </li>
<li>CompTIA Security+, CompTIA A+ or HDI Support Center Analyst (SCA) certification. </li>
<li>Microsoft Windows certification. </li>
<li>Apple Certified Support Professional (ACSP), Microsoft Office Specialist (MOS) or equivalent experience. </li>
<li>2 years of supervisory experience or entry level leadership role, scheduling, delegating tasks and assigning resources. </li>
<li>Experience using IT service management solutions. </li>
<li>Government and/or health care experience with general understanding of Protected Health Information (PHI) and Personally Identifiable Information (PII).</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>N/A</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6296758&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 25, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6296758" target="_blank">https://jobs.caloptima.org/jobs/supervisor-information-technology-services-infrastructure-505-city-parkway-west-california-united-states</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-acefa7cc4dc431458ce3f79fb4eba29e

Supervisor Information Technology Services (Infrastructure)

I. General Summary: Coordinates and delivers on all Human Resources (HR) matters including planning and organization of company events as well as company sponsored community programs. Perform clerical duties to ensure timely and accurate human resources administration. Provide broad level administration support for HR policies, programs, procedures, and services II. Essential Job Functions: A. Assist with questions related to TBA procedures and standards. B. Maintains proper documentation and recordkeeping. C. Handle administrative details of the General Affairs and Human Resources Departments. a. Prepare presentations, special reports, and routine correspondence. b. Maintain team member personnel and medical files including other required records and documents. c. Assist Sr Specialist with scheduling interviews and clerical tasks aiding in recruiting. d. Assist in preparation and scheduling of new hire orientation. e. Assist with the reimbursement of safety equipment. D. Assist with directing the third-party general housekeeping staff. Provide feedback to 3rd party staff as needed to ensure compliance to the contractual agreement. E. Communication 1. Create well written plant communications for Senior/Executive Management 2. Interact with internal and external customers in a professional manner; communicate across all levels of the organization (local and group companies) 3. Plan, organize and execute team member communications; monthly calendar and bi-weekly plant dispatch publications, and bulletin board. 4. Assist in scheduling and organizing content for the monthly plant-wide meeting F. Manage visitor protocol and approval policy 1. Envoy system best practice - visitor record retention and contractor safety compliance 2. Maintain badge system and badge approval for permanent and temporary employees as well as visitors. G. Collaborate with HR Specialists to create practices that consolidate processes and optimize efficiencies. H. Provide general plant administrative support. a. Prepare outgoing mail and sort and distribute incoming mail. b. Complete filing, correspondence, meeting preparations, and other administrative support functions for office staff. c. Provide refreshments to customers and meeting participants as needed. I. Supports the organization and development of training room(s), multimedia visual aids, testing and evaluating procedures, and other educational materials. 1. Coordinates and monitor training room(s) and area(s). 2. Assists with maintaining training records and documents. 3. Assists with coordinating training with outside sources, such as corporate trainers and technical and professional schools. J. Follow safety, quality, confidentiality, and information security policies and procedures. K. Other duties as required in support of the business. III. Minimum Qualifications/Requirements: Education: • Associate's degree in Business Administration, or related field, or an equivalent combination of education and relevant experience. Experience and Technical Skills: • Minimum of two (2) years administrative experience, preferably supporting HR functions in a manufacturing setting. • Strong attention to detail. • Highly motivated, ambitious self-starter. • Must possess excellent interpersonal skills. • Excellent project, analytical and written communication skills. • Ability to relate and communicate with individuals at all levels. • Ability to work in a fast-paced, multicultural work environment. • Ability to work with multiple departments and prioritize activities. • Ability to create reports, business correspondence, and procedures. • Ability to take initiative on assigned tasks without significant supervision. • Ability to foresee problems and take action. • Ability to multi-task, prioritize, work efficiently within time constraints and deadlines and handle challenging situations. • Be able to maintain the confidentiality of any information s/he encounters. • Ability to compile effective and concise visual reports in charts, graphs, and table format. • As unique situations present themselves, the incumbent must be sensitive to Toyota Boshoku America (TBA) needs, team member goodwill, and the public image. • Thorough understanding and working knowledge of TBA's organization, automotive plants and processes/principles, company products, trade terminology, manufacturing processes, tooling and equipment, and machine operation is a plus. Language Skills: • Strong verbal and written communication skills in English. Computer/Software: • Solid working knowledge and experience with Microsoft Office and other related Business HR/IT applications (e.g., MS Word, MS Excel, MS Access, MS PowerPoint, Outlook, Internet, Oracle, etc.). IV. Work Environment/Conditions: Office: Open Office Environment, moderate noise level. Plant: Standard automotive plant environment with moderate noise level. PPE (Personal Protective Equipment) such as safety glasses, steel toe shoes, hearing protection, etc. may be required in engineering, manufacturing, or industrial areas. Personal attire standards may apply. Travel: 0-5% V. Physical Demands: Ability to sit and work on a computer for extensive periods of time is required. While performing the duties of this job, the team member is required to talk, see, and hear. The team member must be capable of walking, sitting, and standing for extended periods of time and is occasionally required to lift up to 30 pounds. Disclaimer: This job description is intended to identify the general nature and level of work performed by team members within this classification, as well as certain essential job functions. It is not intended, and should not be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of team members assigned to this job. To qualify for this job, however, a team member must be able to perform its essential functions with or without reasonable accommodation. Under no circumstances may this job description be construed as altering the at-will nature of the employment relationship between TBA and any team member. EOE Toyota Boshoku America is an equal opportunity employer and considers applications for all positions without regard to race, sex, religion, color, national origin, pregnancy, genetic information or any other characteristic protected by applicable law. If you require a reasonable accommodation to apply for a posted position, please email us at .

Human Resources Analyst

About the Role:
Adaptive Shield, a CrowdStrike company, &nbsp;is a leading provider of SSPM solutions that enables security teams to stay on top of their organization's; apps, identities, and any unusual behavior in their SaaS ecosystem. Today it is transforming how CrowdStrike’s Falcon protects our customers. That’s why we’re not just looking for candidates with impressive resumes; we’re seeking pioneers. We’re on a quest to enrich our team with individuals who bring more than just expertise - we want trailblazers who have navigated the realms we’re venturing into. Your experience in this new field won't just be valued; it will be the cornerstone of our journey towards innovation.At the core of this is our people. It’s important to inspire, support, and enable one another, so we've chosen a diverse group of talented, compassionate, and fun people to work with. The work is challenging but also allows for great flexibility to prioritize off-work commitments. We’ve found this to be the perfect mix for us. If you see yourself as a great match, we’d love nothing more than for you to join us at the forefront of innovation as our new Sales Engineer!
 As a Pre-Sales Engineer at Adaptive Shield covering California, you will play a pivotal role in driving sales growth and customer success across the region. You will collaborate closely with our sales teams to provide technical expertise, conduct product demonstrations, and proofs of value (POVs).. You’ll be a product specialist that will assist the broader sales team with your expertise in this new and exciting product.
What You'll Do:
<ul>
<li>
As a Sales Engineer, you’ll be the face of Adaptive Shield for prospective customers. Working alongside our sales team, you’ll take ownership of the technical relationship through the sales cycle.
</li>
<li>
You’ll also maintain that relationship with the customer as they discover what Adaptive Shield can do for them, expand their use, and provide feedback to our Product Management team.
</li>
<li>
You’ll become a trusted advisor by providing technical value in your interactions with prospective customers, answering technical questions, demonstrating capabilities, and laying out a technical vision of SSPM.&nbsp;
</li>
<li>
You’ll be working closely with the teams in sales, leadership, marketing, support, customer success, and engineering. In particular, you’ll be a critical part of the sales team; providing feedback on deal progress, uncovering the wants and needs of prospects, and translating that to tangible value from the Adaptive Shield platform, ultimately bringing more customers to CrowdStrike.
</li>
<li>
In addition to guiding prospective customers through their discovery of Adaptive Shield, you’ll also play an integral part in defining and executing on our go-to-market strategy - exploring new use cases, integrations, partnerships, etc. In other words, your success in this role will have a significant impact on the expansion of Adaptive Shield worldwide as a part of our team of specialists.
</li>
</ul>
What You'll Need:
<ul>
<li>
We’re looking for a colleague with a great compassion for taking care of prospective customers and their challenges combined with well-rounded technical, analytical, and sales skills.
</li>
<li>
You appreciate the importance of teamwork, but will also benefit from your proactive approach to solving challenges and helping external and internal parties.
</li>
<li>
Strong technical knowledge of SaaS/Cloud platforms (Salesforce, 365 etc) and security concepts (network security, endpoint security, threat detection).&nbsp;
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<li>
Ideally, you’ve participated in one or more of the common sales processes such as MEDDPICC, Challenger Selling, or Value Selling in a pre-sales or architect role.
</li>
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Ability to adapt, thrive and excel in a fast-moving, nimble environment.
</li>
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Comfortable in a team selling environment, working in close collaboration with peers in the CrowdStrike sales organization.
</li>
<li>
Consultative sales approach – ability to challenge companies/businesses to think differently.
</li>
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Strength in evangelizing technology and new account acquisition (hunting) – ability to discover and uncover new opportunities with prospects and existing business customers.
</li>
<li>
Highly motivated and professional, with excellent verbal communication and interpersonal skills.
</li>
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Outstanding organizational skills with the attested ability to prioritize and complete multiple tasks to meet deadlines.
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Self-starter able to work independently but also team oriented – work together win together attitude.&nbsp;&nbsp;
</li>
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Excellent problem resolution skills – resourceful and constructive.
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Willingly experiment with new technologies, techniques, and approaches to understand and communicate the unique value of CrowdStrike’s solutions.
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A bachelor's degree in Computer Science, Information Systems, or a related field is an advantage.
</li>
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3+ years of experience in a pre-sales engineering role within the cybersecurity or cloud security industry.
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Curiosity and a growth mindset to continuously learn and improve.
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Capacity to create scalable processes (e.g. demo scripts, POV workflows).
</li>
</ul>
#LI-Remote
#LI-SL1

Sales Engineer - Adaptive Shield (Remote)

PHI’s Senior Workforce Intervention Specialist works to improve job quality for direct care workers by contributing to the development, implementation, and evaluation of PHI’s practice-based employment and training models. As a part of PHI’s Workforce Innovations Team (WIT), they will specialize in leading engagements related to operationalizing and evaluating meaningful advancement opportunities that expand the direct care career ladder; additionally, they may support programs aimed at strengthening recruitment and retention practices, creating a coaching culture, developing adult-learner centered training, and assessing direct care job quality. Outstanding skills in critical thinking, proactive leadership, written and verbal communication, relationship building, and workforce and organizational development are essential for success in this role. &nbsp;
POSITION RESPONSIBILITIES
<ul>
<li>Lead the implementation of PHI practice-based job quality interventions, including creating and maintaining work plans and timelines, managing partner relationships, executing project activities, and reporting progress to PHI’s Vice President of Workforce Innovations through verbal and written communication.</li>
<li>Build and manage relationships with numerous strategic workforce partners – including long-term care employers, payors, advocates, and others - to support collaboration and the successful integration of job quality practices.</li>
<li>Provide technical assistance and consulting to project-based partners to support program design, implementation, and evaluation; this will include intensive, hands-on support to project partners to assess and modify organizational practices in support of implementing and maintaining workplace environments conducive to high-quality direct care jobs.</li>
<li>Routinely meet programmatic deadlines and proactively communicate impediments to the Vice President of Workforce Innovations.</li>
<li>Produce high-quality project deliverables in line with PHI and WIT acceptance criteria including PowerPoint slide deck presentations, external and internal reports, project worksheets, assessment tools, workflows, and other items as needed to meet project goals.</li>
<li>Plan, facilitate, and document meetings, informational sessions, webinars and other interactions with external partners; this could include coordinating planning with WIT and other PHI staff members, sending meeting invitations and conferencing information to attendees, creating and disseminating agendas, facilitation, documenting and archiving associated notes, and establishing next steps.</li>
<li>Collaborate with WIT staff to coordinate team roles, optimize efficiency, and meet project goals.</li>
<li>Work with WIT staff to support the development of PHI’s online and in-person workforce training curricula; act as a subject matter expert to inform the creation of contextualized content that reflects the lived experiences of workers within a PHI intervention.</li>
<li>Work with WIT to apply principles of diversity, equity, and inclusion to PHI’s job quality models; contribute to the development of new workforce training and practice strategies aimed at improving job quality for a diverse direct care workforce.</li>
<li>Collaborate with PHI’s Vice President of Research and Evaluation and Vice President of Workforce Innovations to develop and implement evaluation efforts that build the evidence base for sustained investment in direct care job quality interventions.</li>
<li>Collaborate with PHI’s Director of Philanthropy to provide project data and information as needed to support funder reporting and communication efforts.</li>
<li>Serve as a resource to PHI’s Policy Team on workforce and organizational development practices as needed.</li>
<li>Promote PHI’s school of thought and the dissemination of effective practice models through speaking at conferences, contributing to PHI’s blog, and cultivating external relationships to bring in new business. QUALIFICATIONS</li>
<li>Minimum five years’ experience in workforce and organizational development, preferably within the long-term care, aging, and/or disability sectors.</li>
<li>Proven experience successfully designing, leading, and evaluating complex interventions from inception to completion in alignment with organizational strategic impact aims.</li>
<li>Advanced ability to show proactive, independent leadership while maintaining communication and connection to team members.</li>
<li>Experience working within an Agile framework preferred, though not required.</li>
<li>Experience with adult-learner centered curriculum development and facilitation preferred though not required.</li>
<li>Experience with facilitating interactive adult-learner centered training in-person and online preferred but not required.</li>
<li>Experience working effectively with and facilitating collaboration among diverse individuals and groups.</li>
<li>Ability to manage several complex projects simultaneously, often under tight deadlines.</li>
<li>Excellent writing skills, including the ability to write in a variety of formats for a range of audiences.</li>
<li>Outstanding public speaking skills across a range of audiences.</li>
<li>Strong computer skills, including Microsoft Office Suite.</li>
<li>Commitment to – and experience with – racial, gender, and economic justice.</li>
<li>Moderate travel required.</li>
<li>Bachelor’s degree required, Master’s degree or equivalent experience preferred.</li>
</ul>
REPORTING RELATIONSHIP
The Senior Workforce Intervention Specialist reports to PHI’s Vice President of Workforce Innovations.
LOCATION
PHI’s national headquarters are at 261 Madison Avenue, Suite 913, New York, NY, 10016. This position is remote with a preference for candidates in the NYC area.
ABOUT PHI
PHI is a national organization committed to strengthening the direct care workforce by producing reliable research and analysis, leading federal and state advocacy initiatives, and designing groundbreaking workforce interventions and models. For 30 years, we have brought a 360-degree perspective on the long-term care sector to our evidence-informed strategies throughout the country.
SALARY AND BENEFITS
This is a full-time, salaried position with a base salary range of $90,000 - $105,000 per year, commensurate with skills and experience.
PHI provides a comprehensive benefits package effective on the date of hire. Health benefits include: a sponsored medical plan, an employer-paid dental plan, and an optional vision insurance plan. In addition, PHI offers basic life insurance, an EAP, a 401(k), flexible spending plans for medical, dependent care, and commuter expenses; 27 days of earned leave, paid holidays, a holiday break at the end of December, family leave, parental leave, professional development, and cell phone reimbursement.
TO APPLY
To apply, email a cover letter with your resumé to <a href="mailto:info@PHInational.org" target="_blank">info@PHInational.org</a>. Please indicate “Senior Workforce Intervention Specialist” in the subject line.
Application deadline: August 6, 2023

Senior Workforce Intervention Specialist

IT Specialist, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US: Perform software development, full-cycle software support, database (design, optimization, maintenance). Develop applications to support data capturing, processing and archive. Enhance the existing clients processes to provide flexibility to serve their customers by managing their assets. Application management, groundwork development for new projects with particularly strong ability in determining which new technologies can appropriately be utilized to streamline data management. Validate the technical feasibility of software and hardware solutions to meet the client's needs and service level agreements. Use development skills in the areas of development, requirements gathering, defect resolution and management. In addition to management and development of applications, perform disaster recovery, deployment, security and performance. Use Microsoft.NET C# language to validate and apply standardization techniques to the data files while continuing the compressed state of the data to minimize space requirements. Review and improve other applications designs to reduce response time in generating multiple reports. Develop and implement testing and debugging methods to improve overall stability and performance of the software. Design, develop and manage several standalone and multi-tier applications for client usage in the energy &amp; utility industry. Provide support to the in-house, web and custom applications. Utilize C#, SQL Server, Windows Application, MVC, Web programming, .Net framework, Asp.net, Web Automation tools, and C# Language. Required: Master's degree or equivalent in Computer Science, Engineering or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master's degree) and one (1) year of experience as a Software Engineer or related. One (1) year of experience must include utilizing C#, SQL Server, Windows Application, MVC, Web programming, .Net framework, Asp.net, Web Automation tools, and C# Language. $179,982 to $194,900 per year. Please send resumes to <a href="mailto:recruitad@us.ibm.com" target="_blank">recruitad@us.ibm.com</a>. Applicants must reference H15F in the subject line.

IT Specialist

<h3>Job Description</h3>
Job Description
General Statement:
Under the direction of the Computer System Administrator, works as an IT helpdesk support person and responds to all incoming phone, help ticket, and in-person help requests; coordinates with other members of the ITS team to support database and enterprise application software; assists in supporting GHS’s LAN WAN; performs related work as required.
 
Minimum Requirements:

Educational Requirements
Year(s) of Experience
 Associate's degree in Computer Science, Computer Information Systems, Computer Technology, or Cyber Security
One (1) year of experience in helpdesk operations

Computer Support Specialist

<h3>Job Description</h3>
Job Description
Do you love the challenge of working in technology, and enjoy connecting and providing great internal customer service to your colleagues? Consider taking your technology skills and applying them to an organization dedicated to transforming the way shelters care for animals and engage their communities. In this role, you will help provide onsite and remote technical support and troubleshooting assistance to end-users across the organization. This role requires strong customer service skills, an understanding of computer systems and networks, and the ability to diagnose and resolve issues related to hardware, software, networks, and IT services quickly and efficiently. Does this sound like you? Consider learning more below and applying!

<h3>Job Description</h3>
Job Description
Our client is seeking candidates for Computer Network Support Specialist roles to support the United States Air Force (USAF) client where we are focused on delivering support to enable and maintain U.S. military with IT support services. Positions require onsite support at Joint Base Charleston, SC.
Description of Duties:
<ul>
<li>Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system</li>
<li>Support planning of IT equipment replacement (including technology refresh planning), software updates, and hardware updates/replacement/addition with unit leadership</li>
<li>Create, manage and maintain, grant/deny/remove user access, and close user, group, and local e-mail and network accounts, as needed for NIPR/SIPR access in accordance with locally established processes</li>
<li>Manage user permissions to network resources, security groups, distribution lists, organizational boxes and network stored data structures as requested by proper authorities.</li>
<li>Install and update software on desktops, laptops, tablets and smart phones. Software must be verified on the approved Air Force list before installation</li>
<li>Maintain all 437 MXG secure Tactical Local Area Network Encryption (TACLANE) devices for SIPR enclaves. This includes swap out, labeling and accountability/inventory as described below</li>
<li>Accompany Government equipment custodian on TACLANE inventory/accountability checks when directed</li>
<li>Ensure notifications are sent to SIPR monitors to ensure software on SIPR computers is updated. The contractor shall be responsible for the 437 MXG-IT SIPR enclaves</li>
<li>Research and advise on potential software for Government purchase. Maintain 437 MXG-specific software IAW AFNOC and DAF or AFI requirements on NIPR/SIPR systems and associated VTC/SVTCs</li>
<li>Set up, configure, maintain, and troubleshoot SVTC equipment including accountability and inventory</li>
<li>Administer the 437 MXG and all subordinate unit SharePoint sites, including sub-pages. Manage permissions, provide SharePoint utilization advice, and provide technical solutions to maximize SharePoint effectiveness</li>
<li>Develop and maintain current events and informational presentations to be displayed in MXG facilities, using Microsoft Office, Adobe and any other program authorized for use</li>
<li>Attend regular meetings that require MXG-IT presence or affect MXG-IT functions and act as subject matter experts, except as prohibited</li>
<li>Use the current ticketing system to submit communications work orders and trouble tickets to 628th Communications Squadron as applicable</li>
</ul>
Education, Experience, and Security Requirements:
<ul>
<li>Possess up to three (3) years' experience in Computer Science or a related field</li>
<li>Possess 8570 IAT Level II Certification IAW 8570.01-M - at a minimum CompTIA Security+</li>
<li>Possess an Active Secret security clearance</li>
</ul>
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5qQOK5ahkI

Computer Network Support Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
First Review: June 02, 2025
Application Deadline: Open Until Filled
Salary: $16.00 - $24.15
Best Training. Best Experience. Best Outcomes. 
WyoTech is looking for an individual who provides basic and routine computer support for unit operations including troubleshooting systematic departmental network, or server problems, software, hardware, peripherals and bringing system back online; design a variety of queries and reports, coordinates, schedules and monitors data input and processing runs on Administrative or Academic systems; act as liaison between units and Information Technology; provide programming to correct and modify user's software programs. Provide information about appropriate computer and software usage and services.
 
Primary Duties and Responsibilities
<ul>
<li>May establish and troubleshoot basic LAN systems.</li>
<li>Provide hardware/software modifications, developments, or updates to the designated system; provide basic network system modifications or updates to enhance network operations.</li>
<li>Provide programming to correct and modify users' software programs.</li>
<li>Respond to system failures to bring the system back to functioning levels of operation.</li>
<li>Troubleshoot basic and routine computer, network, or server problems, act as liaison between units and Information Technology.</li>
<li>Provide computer training; write or maintain user documentation/manuals for basic and routine software applications. Evaluate departmental needs; recommend/develop improvements to the systems. </li>
<li>Prepare and schedule computer runs to process and backup files; organize data input for processing and prepare and maintain input logs; provide analytical/statistical services.</li>
<li>May review output for completeness and accuracy; create and distribute reports/data runs.</li>
<li>Prepare a variety of basic and routine reports and queries using a variety of software and systems.</li>
<li>Assist users in obtaining required data and reports.</li>
<li>Assist with designated computer security systems/password/file protection protocol; work with Unit/Information Technology regarding security problems, as directed.</li>
<li>Assess computing needs and provide information to aid in identifying potential use of available computing resources.</li>
<li>Set up operational procedures for users.</li>
<li>Serve as technical resource to the unit; provide basic and routine technical assistance and advice to unit, faculty, staff, and students with computer or data communications related hardware, software, and peripheral questions by phone or in person.</li>
<li>Maintain inventory of supplies and keep abreast of new/enhanced technologies; make recommendations of software/hardware purchases. </li>
<li>Other duties as assigned. </li>
</ul>
Requirements:
 
<ul>
<li>Operation of popular software packages, utility programs, and service aids. </li>
<li>Basic and routine computer/telecom hardware configurations and capabilities. </li>
<li>Basic LAN systems. </li>
<li>Basic network protocols and topologies. </li>
<li>Design, installation, compatibility, connectivity, and operating systems principles. </li>
<li>Basic knowledge of computer security systems, passwords, and file protection protocol. </li>
<li>Troubleshoot and resolve basic and routine computer operations, common software problems and departmental network connectivity problems. </li>
<li>Communicate basic and routine technical information clearly and concisely, both written and orally. </li>
<li>Establish effective working relationships with users, operators, programmers, vendors, and supervisors. </li>
<li>Write, test, modify, and maintain basic and routine computer and/or network programs. Including installing, maintaining, and configuring basic/routine software, hardware, and peripherals. </li>
<li>Read and comprehend technical information relating to proprietary software, hardware, peripherals, and computer or telecommunications hardware. </li>
<li>Design spreadsheet and database applications. </li>
<li>Design basic and routine queries and reports. </li>
<li>Meet demanding timelines. </li>
<li>Ability to move up to 50 pounds. </li>
</ul>
Minimum Requirement
• High school diploma or equivalent from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education.
• Two years of related work experience or the equivalent. 
 
Why WyoTech:
<ul>
<li>Work with students to make a difference in their lives</li>
<li>Work with a great company that supports not only their staff but the community as well</li>
<li>Team building</li>
<li>Tuition reimbursement</li>
<li>Competitive benefit package</li>
<li>PTO and paid holidays</li>
<li>401K</li>
<li>Health insurance - vision and dental included</li>
<li>Life and short-term disability </li>
</ul>
The Laramie community has the small-town charm with big city events. If you love the outdoors our community is only a 30-minute drive from multiple mountains. Whether you are looking to go snowmobiling or fishing in the Snowy Range or mountain climbing and biking at Vedauwoo National Forest. Laramie does not disappoint in our outdoor activities. We are only a short drive from the Wyoming capitol or Colorado if you are looking to get your big city fix. Laramie cares about its community and is why many residents call it "Laradise". To check out more, click here. 
 
Applicants who are offered an appointment are required to pass a comprehensive background investigation and driver's license check.

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