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PHI’s Senior Workforce Intervention Specialist works to improve job quality for direct care workers by contributing to the development, implementation, and evaluation of PHI’s practice-based employment and training models. As a part of PHI’s Workforce Innovations Team (WIT), they will specialize in leading engagements related to operationalizing and evaluating meaningful advancement opportunities that expand the direct care career ladder; additionally, they may support programs aimed at strengthening recruitment and retention practices, creating a coaching culture, developing adult-learner centered training, and assessing direct care job quality. Outstanding skills in critical thinking, proactive leadership, written and verbal communication, relationship building, and workforce and organizational development are essential for success in this role. &nbsp;
POSITION RESPONSIBILITIES
<ul>
<li>Lead the implementation of PHI practice-based job quality interventions, including creating and maintaining work plans and timelines, managing partner relationships, executing project activities, and reporting progress to PHI’s Vice President of Workforce Innovations through verbal and written communication.</li>
<li>Build and manage relationships with numerous strategic workforce partners – including long-term care employers, payors, advocates, and others - to support collaboration and the successful integration of job quality practices.</li>
<li>Provide technical assistance and consulting to project-based partners to support program design, implementation, and evaluation; this will include intensive, hands-on support to project partners to assess and modify organizational practices in support of implementing and maintaining workplace environments conducive to high-quality direct care jobs.</li>
<li>Routinely meet programmatic deadlines and proactively communicate impediments to the Vice President of Workforce Innovations.</li>
<li>Produce high-quality project deliverables in line with PHI and WIT acceptance criteria including PowerPoint slide deck presentations, external and internal reports, project worksheets, assessment tools, workflows, and other items as needed to meet project goals.</li>
<li>Plan, facilitate, and document meetings, informational sessions, webinars and other interactions with external partners; this could include coordinating planning with WIT and other PHI staff members, sending meeting invitations and conferencing information to attendees, creating and disseminating agendas, facilitation, documenting and archiving associated notes, and establishing next steps.</li>
<li>Collaborate with WIT staff to coordinate team roles, optimize efficiency, and meet project goals.</li>
<li>Work with WIT staff to support the development of PHI’s online and in-person workforce training curricula; act as a subject matter expert to inform the creation of contextualized content that reflects the lived experiences of workers within a PHI intervention.</li>
<li>Work with WIT to apply principles of diversity, equity, and inclusion to PHI’s job quality models; contribute to the development of new workforce training and practice strategies aimed at improving job quality for a diverse direct care workforce.</li>
<li>Collaborate with PHI’s Vice President of Research and Evaluation and Vice President of Workforce Innovations to develop and implement evaluation efforts that build the evidence base for sustained investment in direct care job quality interventions.</li>
<li>Collaborate with PHI’s Director of Philanthropy to provide project data and information as needed to support funder reporting and communication efforts.</li>
<li>Serve as a resource to PHI’s Policy Team on workforce and organizational development practices as needed.</li>
<li>Promote PHI’s school of thought and the dissemination of effective practice models through speaking at conferences, contributing to PHI’s blog, and cultivating external relationships to bring in new business. QUALIFICATIONS</li>
<li>Minimum five years’ experience in workforce and organizational development, preferably within the long-term care, aging, and/or disability sectors.</li>
<li>Proven experience successfully designing, leading, and evaluating complex interventions from inception to completion in alignment with organizational strategic impact aims.</li>
<li>Advanced ability to show proactive, independent leadership while maintaining communication and connection to team members.</li>
<li>Experience working within an Agile framework preferred, though not required.</li>
<li>Experience with adult-learner centered curriculum development and facilitation preferred though not required.</li>
<li>Experience with facilitating interactive adult-learner centered training in-person and online preferred but not required.</li>
<li>Experience working effectively with and facilitating collaboration among diverse individuals and groups.</li>
<li>Ability to manage several complex projects simultaneously, often under tight deadlines.</li>
<li>Excellent writing skills, including the ability to write in a variety of formats for a range of audiences.</li>
<li>Outstanding public speaking skills across a range of audiences.</li>
<li>Strong computer skills, including Microsoft Office Suite.</li>
<li>Commitment to – and experience with – racial, gender, and economic justice.</li>
<li>Moderate travel required.</li>
<li>Bachelor’s degree required, Master’s degree or equivalent experience preferred.</li>
</ul>
REPORTING RELATIONSHIP
The Senior Workforce Intervention Specialist reports to PHI’s Vice President of Workforce Innovations.
LOCATION
PHI’s national headquarters are at 261 Madison Avenue, Suite 913, New York, NY, 10016. This position is remote with a preference for candidates in the NYC area.
ABOUT PHI
PHI is a national organization committed to strengthening the direct care workforce by producing reliable research and analysis, leading federal and state advocacy initiatives, and designing groundbreaking workforce interventions and models. For 30 years, we have brought a 360-degree perspective on the long-term care sector to our evidence-informed strategies throughout the country.
SALARY AND BENEFITS
This is a full-time, salaried position with a base salary range of $90,000 - $105,000 per year, commensurate with skills and experience.
PHI provides a comprehensive benefits package effective on the date of hire. Health benefits include: a sponsored medical plan, an employer-paid dental plan, and an optional vision insurance plan. In addition, PHI offers basic life insurance, an EAP, a 401(k), flexible spending plans for medical, dependent care, and commuter expenses; 27 days of earned leave, paid holidays, a holiday break at the end of December, family leave, parental leave, professional development, and cell phone reimbursement.
TO APPLY
To apply, email a cover letter with your resumé to <a href="mailto:info@PHInational.org" target="_blank">info@PHInational.org</a>. Please indicate “Senior Workforce Intervention Specialist” in the subject line.
Application deadline: August 6, 2023

Senior Workforce Intervention Specialist

Test Specialist, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 60% telecommuting permitted): Serve as a team leader and provide direction to team members and coordinate the work efforts. Act as a subject matter expert for ITS processing and mentor team members on ITS applications. Oversee, lead, and coordinate test efforts for small, medium, and complex projects and SSCRs. Analyze business requirements and coordinate with business and development team to derive test requirements. Enter test scenarios in appropriate platforms. Attend daily scrum, scrum of scrums, walk-throughs, and sprint retrospective meetings in which the daily tasks, issues, concerns, and areas are discussed. Review and approve test plans based on project needs. Conduct meetings with business and IT teams to review the test cases/test plans and get approvals from the stake holders. Estimate the level of effort for assigned Project/SSCR and review estimate submissions. Coordinate with test data management team for test data needs. Oversee various tests like functional, system, integration, user Acceptance, regression testing. Provide daily status report to stake. Upload test cases, test results in test plan and link test cases to the user stories in Jira or requirements in RDNG. Perform tracking and logging of defects with high level of detail, accuracy and informative recreation steps using various defect tracking tools. Coordinate with respective DEV teams in defect resolution. Monitor test execution activities (end to end) and identify testing risks/challenges upfront and bring them to respective PMs attention. Create requirement tractability matrix and test execution reports. Prepare test evaluation summary report and review with business. Utilize: COBOL, Inter-plan Teleprocessing Systems (ITS), Agile Methodology, JCL, VSAM, and Automation and Provisioning for Testing (APT tool). Required: Bachelor's degree or equivalent in Computer Science, Engineering or related and five (5) years of experience as a Systems Quality Assurance Lead, IT Quality Control Advisor or related. Five (5) years of experience must include utilizing COBOL, Inter-plan Teleprocessing Systems (ITS), Agile Methodology, JCL, VSAM, and Automation and Provisioning for Testing (APT tool). $150280 to $160000 per year. Please send resumes to <a href="mailto:recruitad@us.ibm.com" target="_blank">recruitad@us.ibm.com</a>. Applicants must reference SN122 in the subject line.

Test Specialist

<h3>Job Description</h3>
Job Description
Computer Specialist Our client, a leader in the industry&nbsp;is seeking a Computer Support Specialist to join their team in Green Bay, WI. As a Computer Support Specialist, you will be part of the Corporate Department supporting various teams. The ideal candidate will have strong organizational skills, effective communication abilities, and a proactive approach to problem-solving which will align successfully in the organization.
Job Title: Computer Support Specialist
Location: Green Bay, WI
Pay Rate: $27.00/hr
Shift: 1st Shift
What's the Job?
<ul>
<li>Provide frontline technical support to resolve Help Desk issues.</li>
<li>Manage and complete various Desktop Support requests and projects.</li>
<li>Maintain accurate hardware and software inventories.</li>
<li>Evaluate and implement new technologies and equipment.</li>
<li>Promote proper cybersecurity behaviors and remediate vulnerabilities.</li>
</ul>
What's Needed?
<ul>
<li>Associate degree in computer systems or a similar field preferred.</li>
<li>2+ years of experience in a PC/network support position preferred.</li>
<li>Proven ability to organize and prioritize multiple tasks.</li>
<li>Able to effectively communicate at all organizational levels.</li>
<li>Possess a valid driver’s license and vehicle for travel and transport of equipment.</li>
</ul>
What's in it for me?
<ul>
<li>Opportunity to work in a dynamic and supportive environment.</li>
<li>Engage with cutting-edge technology and tools.</li>
<li>Be part of a team that values safety and health.</li>
<li>Contribute to a productive, stable, and secure IS environment.</li>
<li>Develop your skills and grow your career in IT support.</li>
</ul>
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: &nbsp;Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells –&nbsp;creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Computer Specialist

<h3>Job Description</h3>
Job Description
JOB-18585 Computer Support Specialist SFS01-25226
Contracted position - term 24 Months
Knowledge, Skills, &amp; Abilities: • Experience with ServiceNow or other ticket or case management software is a plus • Strong MS Windows, MS Outlook, and MS Office knowledge particularly in MS Excel and MS Word • Knowledge of basic accounting principles • Excellent communication skills • Works well with others • Reliable and trustworthy • Ability to multi-task and set priorities • MS SharePoint knowledge is desirable • Ability to write non-technical correspondence, communicate in writing. • Ability to run SQL scripts or queries is a plus Preferred Level of Education: • High School graduate with some college; computer science related degree is preferred. Basic Duties (training is provided on-site): • 1st Level Support for Help Desk and Security Incidents • Answer calls and e-mail messages as they come into the Statewide Financial System (SFS) Help Desk • Accurately document all issues and requests during the initial call • Analyze user issues and questions. Leverage system knowledge and use knowledge base resources to pinpoint resolution and answers for users. • Establish and maintain a working knowledge of the Statewide Financial System’s navigation, procedures, and processing requirements - Support users in the use of the system including, but not limited to, navigation, access, and reports. • If required, route issues and requests to appropriate second line of support • Coordinate schedule with Help Desk supervisor to ensure coverage during established business hours. • Learn to use Help Desk core tools and software to assist users when needed and obtain a base knowledge in the core products supported by the Help Desk • Participate in appropriate training, workgroups and agency meetings
Company DescriptionEstablished in 2005, Knowledge Builders Inc. (KBI) offers a wide range of services, including Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling, and Call Center services to organizations of all sizes, including both private companies and governmental entities. KBI is a certified Woman-Owned Business Enterprise (WBE) recognized by New York State, New York City, and the Port Authority of New York and New Jersey. Our extensive consultant placements cover a variety of roles, from Technical Architects and Specialists to Developers, Project Managers, Analysts, Executive Secretaries, Nurses, Dietitians, Paralegals, Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has successfully placed over 1,000 consultants across more than 100 private sector companies and public sector agencies in New York State and throughout the country. We are dedicated to recruiting candidates who consistently exceed our customers’ expectations. Our diverse 
<h3>Company Description</h3>
Established in 2005, Knowledge Builders Inc. (KBI) offers a wide range of services, including Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling, and Call Center services to organizations of all sizes, including both private companies and governmental entities. KBI is a certified Woman-Owned Business Enterprise (WBE) recognized by New York State, New York City, and the Port Authority of New York and New Jersey.\r\n\r\nOur extensive consultant placements cover a variety of roles, from Technical Architects and Specialists to Developers, Project Managers, Analysts, Executive Secretaries, Nurses, Dietitians, Paralegals, Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has successfully placed over 1,000 consultants across more than 100 private sector companies and public sector agencies in New York State and throughout the country.\r\n\r\nWe are dedicated to recruiting candidates who consistently exceed our customers’ expectations. Our diverse

Computer Support Specialist

<h3>Job Description</h3>
Job Title: Engineer Technician I
Location: Richmond, VA 23219
Duration: 12-Month Contract (Extension Possible)
Local candidates Only W2
 
Job Summary:
Seeking an Engineer Technician I to develop design and construction packages for overhead and underground electrical distribution systems (4kV–138kV). Responsibilities include site visits, inspections, engineering calculations, and design work, while ensuring compliance with safety and quality standards. Storm response participation is required.
 
Must-Haves:
3–9 months of electrical distribution design experience
Experience with GIS or CAD software
Strong computer and communication skills
Valid driver’s license and ability to use rental car
Willingness to learn Apple iOS
Strong accountability and schedule management
 
Nice-to-Haves:
 
AUD or Dominion experience
Proficiency in Excel and work management software
 
Education:
Associate or Bachelor's in GIS, Engineering Technology, or related field (experience may substitute for degree)

Computer Aided Design Specialist

<h3>Job Description</h3>
Job Description
MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our "Mission First" orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.
Job Summary:
As part of the CASTLE-NET program, the Field Office Support Lead oversees the deployment of technicians to perform IT infrastructure and end-user device wellness checks at field offices and remote locations. This role involves organizing, training, and managing a team of Field Office Technicians to ensure successful execution of support operations. The ideal candidate will have strong IT support experience, excellent communication skills, and the ability to manage multiple tasks efficiently. This is a remote, full-time position.
Key Responsibilities:
<ul>
<li>Lead and coordinate field technician teams for on-site IT wellness checks.</li>
<li>Train and mentor support staff to ensure consistent service delivery.</li>
<li>Manage scheduling, task assignments, and performance tracking.</li>
<li>Troubleshoot and resolve IT issues related to hardware, software, and networking.</li>
<li>Utilize remote support tools and ticketing systems to manage incidents.</li>
<li>Ensure compliance with USACE IT policies and procedures.</li>
<li>Maintain documentation and reporting for field support activities.</li>
</ul>
Qualifications by Level:Junior Level:
<ul>
<li>Bachelor's degree (or equivalent work experience) in IT, Computer Science, or related field.</li>
<li>Good technical knowledge of hardware, software, and network troubleshooting.</li>
<li>Experience with IT equipment setup and maintenance.</li>
<li>Familiarity with remote support tools and ticketing systems.</li>
<li>Willingness to travel to field locations.</li>
<li>Preferred: CompTIA A+, Microsoft Certified: Modern Desktop Administrator, USACE IT environment experience.</li>
<li>
<ul>
<li>Active Secret Clearance Preferred</li>
</ul>
</li>
</ul>
Journeyman Level:
<ul>
<li>Bachelor's degree (or equivalent work experience) in IT, Computer Science, or related field.</li>
<li>Minimum 4 years of experience in IT and/or field/user support roles.</li>
<li>Strong technical knowledge and troubleshooting skills.</li>
<li>Proficient in remote support tools and ticketing systems.</li>
<li>Willingness to travel to field locations.</li>
<li>Preferred: CompTIA A+, Microsoft Certified: Modern Desktop Administrator, USACE IT environment experience.</li>
<li>
<ul>
<li>Active Secret Clearance Required</li>
</ul>
</li>
</ul>
Senior Level:
<ul>
<li>Bachelor's degree (or equivalent work experience) in IT, Computer Science, or related field.</li>
<li>Minimum 8 years of experience in IT and/or field/user support roles.</li>
<li>Excellent technical knowledge and leadership skills.</li>
<li>Proficient in remote support tools and ticketing systems.</li>
<li>Willingness to travel to field locations.</li>
<li>Preferred: CompTIA A+, Microsoft Certified: Modern Desktop Administrator, USACE IT environment experience.</li>
<li>
<ul>
<li>Active Secret Clearance Required</li>
</ul>
</li>
</ul>
Compensation &amp; Benefits:
<ul>
<li>Salary: Based on level (see below)</li>
<li>Paid Time Off: 15 days PTO annually</li>
<li>Holidays: 11 paid federal holidays</li>
<li>Retirement: 401(k) with company match</li>
<li>Health Coverage: Comprehensive medical, dental, and vision insurance</li>
</ul>
Salary Range:
<ul>
<li>Junior: $50,000 – $55,000 annually</li>
<li>Journeyman: $55,000 – $65,000 annually</li>
<li>Senior: $65,000 – $80,000 annually</li>
</ul>
Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Computer User Support Specialist

<h3>Job Description</h3>
Job Description
Essential Job Functions: 
The Bureau of the Comptroller and Global Financial Services (CGFS), Department of State (DoS), Charleston, SC requires the contractor to provide Computer Security Specialist services in the Information Systems Security Office (ISSO). ISSO is responsible for the development and implementation of the information systems security program and the integrity and availability of all DoS networks at CGFS.
Minimum Requirements
•Bachelor’s degree in Computer Science or related field preferred (experience and certifications may substitute).
•Network+ and Security+ certifications required.
•Demonstrated experience in:
<ul>
<li>Intrusion detection and vulnerability assessments</li>
<li>Risk analysis and access management</li>
<li>Network diagnostics and monitoring</li>
</ul>
•Ability to communicate effectively with both technical and non-technical stakeholders.
•Familiarity with Windows 10 in a networked enterprise environment.
•Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
Preferred Skills, but not Required
<ul>
<li>Additional certifications in Information Security (e.g., CISSP, CISM).</li>
<li>Experience working with federal accounting systems and implementing financial controls.</li>
</ul>
Our most Successful Employees in this Position Demonstrate:
<ul>
<li>Detail-oriented and analytical</li>
<li>Proactive and self-motivated</li>
<li>Collaborative and team-focused</li>
<li>Customer-service driven</li>
</ul>
Job Responsibilities
<ul>
<li>Provide customer-focused technical support via walk-ins, telephone, Teams chat, and email.</li>
<li>Manage user accounts, email creation, and access permissions via Active Directory.</li>
<li>Maintain and distribute encrypted equipment and peripheral devices.</li>
<li>Administer user access to financial applications and oversee PIV exclusions lists.</li>
<li>Support internal and external access management audits.</li>
<li>Maintain and distribute ClassNet Thick Client hard drives.</li>
<li>Implement and maintain information system security controls and procedures.</li>
<li>Troubleshoot and resolve system and production issues.</li>
</ul>
Security Clearance Requirement
All personnel provided under this task order must be able to either possess or obtain a security clearance of “Top Secret, to be issued by Department of State, Diplomatic Security.
Software Systems Utilized 
<ul>
<li>Windows 10</li>
<li>Microsoft Office (Word, Excel, Power Point)</li>
</ul>
Work Schedule
The employee will work an 8-hour shift between the hours of 7:00 am to 4:00 pm with a non-compensated 45-minute lunch (See your Project Manager for work schedule and department policies). Additional hours may be required and must be authorized by your Project Manager and DoS Management.

Computer Security Specialist

<h3>Job Description</h3>
Company:
TCS GOVCON (TCS)
 
Location:
Bedford, Indiana
 
Employment Type:
Full-time
 
Salary:
Commensurate with experience.
 
Clearance Level Required:
Secret. US Citizenship required.
 
About Us
TCS GOVCON (TCS) is a service-disabled veteran-owned small business headquartered in Bedford, Indiana. For over 14 years, we’ve proudly served as a trusted defense contractor, delivering mission-focused logistics, programmatic, and engineering support services to both government and industry partners. Our reputation is built on quality, reliability, and an unwavering commitment to our clients. Just as important, we are deeply invested in the growth and success of our people—offering career advancement opportunities and fostering professional development at every stage.
Job Summary
We are seeking a Computer-Based Training (CBT) Specialist to develop dynamic and mission-relevant eLearning content in support of Department of Defense (DoD) training initiatives. This role is ideal for an experienced eLearning professional or defense contractor with a passion for instructional design, multimedia integration, and delivering high-impact training solutions. You’ll collaborate with subject matter experts, project leads, and technical teams to create engaging, compliant, and learner-focused courseware that aligns with DoD standards and operational needs.
 
Key Responsibilities
<ul>
<li>Design, develop, and update computer-based training (CBT) modules tailored for DoD and federal clients</li>
<li>Integrate multimedia elements—text, audio, video, graphics, and 3D animation—into cohesive training experiences</li>
<li>Apply instructional design methodologies, programming logic, and learner feedback mechanisms to enhance effectiveness</li>
<li>Develop detailed storyboards and supporting visuals aligned with stakeholder goals and learning objectives</li>
<li>Ensure consistency, accuracy, and quality control throughout all phases of development</li>
<li>Manage development timelines, maintain organized project files, and track deliverables to meet critical deadlines</li>
</ul>
 
Required Qualifications
<ul>
<li>Bachelor’s degree in a related field and 3+ years of experience designing and developing eLearning content (substitution of experience for degree considered)</li>
<li>Proficiency with Adobe Captivate</li>
<li>Experience with storyboarding, visual communication, and presentation development</li>
<li>Strong PC skills and familiarity with current content development tools and software</li>
</ul>
 
Preferred Qualifications
<ul>
<li>Experience supporting DoD contracts or military training programs</li>
<li>Understanding of MIL-STD specifications and compliance requirements</li>
<li>Proficiency with Microsoft Project, Teams, Word, Excel, and Outlook</li>
<li>Strong attention to detail and ability to manage multiple development cycles simultaneously</li>
</ul>
 
Travel:
No regular travel is expected for this position; however, occasional travel may be required based on project needs.
Benefits:
<ul>
<li>Comprehensive health benefits, including life, health, dental, vision, short-term disability (STD), and long-term disability (LTD) coverage for eligible employees and family members.</li>
<li>401(K) Plan with company match.</li>
<li>12 paid holidays.</li>
<li>Paid time off (PTO).</li>
<li>Competitive salaries.</li>
</ul>

Application Process:
We invite resumes from all interested parties.

19,306 computer-specialist Jobs