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Communications Specialist, Sr. CalOptima CalOptima Health is seeking a highly motivated Communications Specialist Sr to join our team. The Communications Specialist Sr will write, create, edit and produce materials to ensure effective internal and external communication for CalOptima Health's programs and activities. Position Information: 
<ul>
<li>Department: Communications </li>
<li>Salary Grade: 307 - $60,533 - $93,826 ($29.10 - $45.1087) </li>
<li>Work Arrangement: Partial Telework **This position is eligible for telework in California.** </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>95% - Communications Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Develops written materials for internal and external audiences, including members, employees and community stakeholders.</li>
<li>Reviews member-facing materials for correct grammar, readability and specific styles, including Associated Press (AP) and CalOptima Health.</li>
<li>Provides support on the member materials review process.</li>
<li>Researches and writes member profiles.</li>
<li>Works with internal clients to provide counsel and document review to ensure accuracy, consistent messages and appropriate writing style.</li>
<li>Produces communication tools on behalf of CalOptima Health's leadership, including but not limited to talking points, presentations and correspondence.</li>
<li>Facilitates and coordinates monthly CalTeam meetings (all hands), including facilitating leader participation on the panel, arranging room set-up with facilities, monitoring the Zoom live-stream and ensuring Q&amp;A follow-up.</li>
<li>Coordinates weekly Better. Together. Moment internal videos in conjunction with video staff; coordinates leader/staff participation and topics, writes talking points and supports filming/editing.</li>
<li>Contributes to weekly and monthly employee e-newsletters.</li>
<li>Writes content for biweekly community-facing e-newsletters.</li>
<li>Interacts directly with internal clients and graphic design staff throughout the document review and/or design project lifecycle to ensure materials meet client needs and content/graphic standards.</li>
<li>Develops metrics and captures performance data related to communications.</li>
<li>Maintains a thorough understanding of the most current industry technology, tools and trends to implement CalOptima Health's communications strategy.</li>
<li>Provides excellent customer service. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned. </li>
</ul>
</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>Bachelor's degree in communications, public relations, journalism, English, health care administration or related field PLUS 3 years of professional writing experience required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>Professional experience in the health care or human services industries. </li>
<li>Proficient with Adobe Creative Suite (i.e., Photoshop, Illustrator, InDesign), web programs and video development software. </li>
<li>Experience with taking photographs.</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>N/A</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6544038&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is September 16, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6544038" target="_blank">https://jobs.caloptima.org/jobs/communications-specialist-sr-505-city-parkway-west-california-united-states-ac929325-7832-48ef-891b-9f8d040d2701</a> Copyright 2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-f744420b2b19fc40aa28079311d458aa

Communications Specialist, Sr.

Manage the relationships of our high-level donors andprospects as part of a major gifts program.
The largest guide dog school in North America, Guide Dogs forthe Blind, is looking for an experienced fundraiser to join us as aSenior Philanthropic Gifts Officer. Serving as astrong advocate of our mission, you will manage a portfolio ofhigh-level donors and prospects for our major gifts program. Donorsand prospects reside mainly in California, with clusters of donorsscattered throughout the U.S. and Canada. This positionwill be based at our San Rafael, CA campus, with possible hybridwork opportunities. Travel is up to 50%.&nbsp;
What You’ll Love
<ul>
<li>We are a nonprofit, tax-exempt organization supported entirelyby private donations, so your expertise will be valued andrecognized</li>
<li>You’ll enjoy being part of our enthusiastic team of Developmentexperts as you brainstorm and discover new ways to attractdonors</li>
<li>You’ll feel personal pride in supporting our mission that meansso much to so many</li>
<li>This role offers autonomy and room for your ideas, bolstered bythe support of experts and specialists</li>
<li>You can bring your dog to work!</li>
</ul>
What You’ll Do:
<ul>
<li>Develop and manage identification, cultivation, solicitation,and stewardship strategies for individual donors and prospects</li>
<li>Qualify major donor prospects and develop specific strategiesfor each donor and prospect</li>
<li>Leverage board and other volunteer relationships and programleaders to maximize development opportunities, including designingand executing high-level solicitations</li>
<li>Practice best-in-class stewardship of donors in portfolio toincrease gift size, secure multi-year gifts, and maximizeretention</li>
<li>Utilize and update the donor database by recording activities,contacts, and strategies on an ongoing basis</li>
<li>With the help of the special events manager, create and executeintimate cultivation or donor-hosted fundraising events whennecessary</li>
<li>Track and report on overall major giving activity and results;develop and utilize tracking model; provide monthly and quarterlyincome forecasting</li>
</ul>

What You’ll Need:
<ul>
<li>10+ years of experience soliciting and successfully obtainingmajor gifts in the five- to seven-figure range</li>
<li>Strong track or performance record of attaining challengingannual fundraising goals</li>
<li>Bachelor’s degree desired</li>
<li>Working knowledge of fundraising or philanthropy guidelines,structure, and theory as well as principles of gift planning</li>
<li>Demonstrated experience using effective communication andinterpersonal skills, patience, active listening, diplomacy, andtact to build strong and engaging relationships with donors,volunteers, and all levels of staff</li>
<li>Willing and able to undertake overnight travel anywhere inNorth America up to 50% of the time</li>
<li>Current driver’s license and insurability at normal riskrates</li>
<li>Proficient in MS Office; working knowledge of SalesForce highlydesirable</li>
<li>Ability to perform basic administrative support duties andability to work proactively and function independently</li>
<li>Knowledge of and experience with people with disabilities oranimal issues is a plus</li>
</ul>

Guide Dogs for the Blind
At Guide Dogs for the Blind (GDB), we believe that everyonedeserves to move through the world safely and confidently – to livethe life they want to live. As the largest guide dog school inNorth America, we have graduated more than 16,000 guide dog teamsfrom across the U.S. and Canada since our founding in 1942. GDB notonly improves mobility for our clients, we further inclusion. Joinour team of more than 300 employees and share your passion for ourmission.
Apply
<a href="https://app.jobvite.com/j?cj=o4hfufwO&amp;s=Chronicle_of_Philanthropy" target="_blank">https://app.jobvite.com/j?cj=o4hfufwO&amp;s=Chronicle_of_Philanthropy</a>
At Guide Dogs for the Blind, we respect, value, and appreciateall differences. We welcome all qualified candidates irrespectiveof your race, color, religion, sex, gender identity or expression,sexual orientation, national origin, marital status, genetics,disability, age, or veteran status. Individuals with disabilities,especially those who are blind or visually impaired, are encouragedto apply.&nbsp; If you have a disability and need assistance and/oraccommodation with applying for a job, please feel free to contactour Human Resources department.
Pay Range
$166,000-$184,000/year

Senior Philanthropic Gift Officer

<h3>Job Description</h3>
Job Description
Location: Scottsdale, AZ (Tatum Blvd &amp; Cactus Rd)
Schedule: Full-Time, Monday–Friday, 40 hours/week (No Overtime)
Reports to: Operations and Accountability Supervisor
Work Environment: On-site only (no remote or hybrid options)
About LifeTree, Inc.:
LifeTree Inc. is a fresh and exciting place to work! We are a progressive company that is committed to human development and promoting the independence of each person we provide service to, facilitating their individual choice to enable them to live their preferred lifestyle, whilst offering support to their families and loved ones. We are passionate about improving the quality of life of those we serve while providing respect and dignity to all we work with.
We are actively requesting applications for enthusiastic and reliable professionals that want to provide valuable services and join our rapidly growing practice.
About the Role:
The Client Success Specialist is a critical member of our Operations team, responsible for guiding new providers/families through the onboarding journey and ensuring their long-term success. This role focuses on two primary areas:
1. Onboarding: Moving potential providers/families from intake to “live and billable” status by ensuring all requirements, documentation, and system steps are completed accurately, compliantly, and on time.
2. Retention: Maintaining strong, ongoing relationships with active providers, ensuring compliance, addressing issues proactively, and helping them to continue delivering services without interruption.
The ideal candidate is driven, organized, persuasive and thrives in a fast-paced, phone-first environment. They are confident, resourceful, and persistent—able to create momentum, solve problems, and keep clients engaged even when information is vague or challenges arise. Phone skills are a must and a critical part of this job; if you are afraid of speaking to people on the phone, this is not the job for you. We expect charisma, charm and effectiveness on the phone when speaking with clients and an ability to deliver on goals.
Key Responsibilities:
Onboarding Providers/Families
· Serve as the main point of contact for new providers/families referred by the Intake team.
· Guide them through LifeTree’s onboarding steps, including documentation, credentialing, background checks, and DDD compliance requirements.
· Ensure all steps are completed accurately, compliantly, and on schedule to bring providers “live” as quickly as possible.
· Track progress in internal systems and maintain clear, consistent communication with all stakeholders.
Retention and Relationship Management
· Maintain ongoing communication with active providers via phone, text, and email.
· Ensure providers remain compliant with certifications, renewals, and required forms.
· Proactively identify and address any issues that could impact service delivery, billing, or provider satisfaction.
· Provide timely support and education to providers to prevent service disruptions.
· Develop a regular follow-up cadence to keep relationships strong and engagement high.
Operational Excellence
· Manage multiple onboarding and retention cases simultaneously while meeting deadlines and quality standards.
· Document all interactions and maintain accurate records in agency systems.
· Collaborate with Intake, EVV, Courses, and other Operations teams to ensure seamless handoffs and alignment.
· Monitor trends and share feedback to improve onboarding and retention processes.
What We’re Looking for in a Candidate:
· Driven and Urgent: High sense of urgency is part of who you are; you thrive when moving multiple priorities forward quickly.
· Process-Oriented Problem Solver: You approach each day methodically, using clear steps to solve problems and keep tasks on track.
· Relationship Builder: Skilled at uncovering what matters to people and communicating in a way that drives action.
· Phone-First Communicator: Confident and engaging on the phone; comfortable clarifying information and creating urgency in conversations.
· Confident and Composed: Comfortable working through challenges, ambiguity, and resistance without becoming discouraged or emotional.
· Persistent and Assertive: Able to follow up consistently and hold others accountable while remaining professional and respectful.
· Comfortable Being Uncomfortable: You embrace new situations and challenges with a positive, can-do attitude
Qualifications
· 2+ years of experience in a client-facing, process-driven role (e.g., account management, provider relations, or administrative operations).
· Strong communication skills, especially over the phone.
· Excellent organizational skills and ability to manage multiple Providers/cases at once.
· Exceptional attention to detail and ability to work independently with minimal supervision.
· Ability to remain focused and solutions-oriented in a fast-paced environment with ambiguity and shifting priorities.
· Comfortable holding others accountable while maintaining a professional and service-minded tone.
· Pro-actively problem-solve and seek ongoing opportunities for improvement.
· Strong proficiency with e-mail management, Excel, and data systems.
· Experience working with diverse populations and understanding cultural sensitivity.
· Must be authorized to work in the U.S.
Benefits:
· Medical, Dental, and Vision Insurance
· Collaborative team environment
· Opportunities for advancement
· Energetic and supportive company environment
· Performance-based bonus structure available
How to Apply:
Interested candidates should submit their resume and a brief cover letter highlighting their relevant experience. Only qualified applicants will be contacted for next steps.
Company DescriptionLifeTree Inc. is a fresh and exciting place to work! We are a progressive company that is committed to human development and promoting the independence of each person we provide service to, facilitating their individual choice to enable them to live their preferred lifestyle, whilst offering support to their families and loved ones. We are passionate about improving the quality of life of those we serve while providing respect and dignity to all we work with. 
<h3>Company Description</h3>
LifeTree Inc. is a fresh and exciting place to work! We are a progressive company that is committed to human development and promoting the independence of each person we provide service to, facilitating their individual choice to enable them to live their preferred lifestyle, whilst offering support to their families and loved ones. We are passionate about improving the quality of life of those we serve while providing respect and dignity to all we work with.

Client Success Specialist

<h3>Job Description</h3>
Job Description
Are you a competitive, results-driven professional with a background in sales? Ready for a role where your performance directly translates to significant earnings, backed by the security of a guaranteed training wage?
We are seeking a high-energy Client Success Specialist to guide clients through a critical life transition. In this role, you will consult with clients, manage the entire sales cycle, and build a portfolio of successful accounts. This is a dynamic position for a sharp communicator who thrives on closing deals and delivering an exceptional client experience. We provide the leads and invest heavily in your success from day one.
The Rewards: A Pay Structure Designed for Your Success
<ul>
<li>
Guaranteed Training Pay: We invest in you. For your first 4 months, you'll earn a competitive, guaranteed $23/hour while you master the role in our comprehensive paid training program.
</li>
<li>
Uncapped Earning Potential: After training, you will transition to our high-performance plan: a $20/hour base + uncapped 3% commission. Realistic on-target earnings are $60,000 - $80,000+ in your first full year as a Client Success Specialist.
</li>
<li>
Full Benefits Package: We invest in your well-being with comprehensive Medical and Dental Insurance, a Retirement Plan, Paid Time Off, and Group Life Insurance. (Benefits eligibility begins after 30 days).
</li>
<li>
Clear Career Advancement: We have a defined growth path for top performers who demonstrate leadership and consistent results.
</li>
<li>
Mentorship &amp; Direct Support: Report directly to an experienced team lead who is invested in your ongoing coaching, professional growth, and success within the company.
</li>
<li>
Vibrant Team Culture: Join a supportive and energetic on-site team that works hard and celebrates success together.
</li>
</ul>
What You Bring to the Table:
<ul>
<li>
A Competitive Drive: You have 1-2 years of experience in a sales, commission-based, or demanding client-facing role. You are motivated by goals and thrive on achieving them.
</li>
<li>
Polished Communication: You are articulate, professional, and build rapport with ease. You can confidently guide clients through major decisions.
</li>
<li>
Unwavering Professionalism: You are organized, punctual, and reliable, with a serious commitment to your personal and professional success. To confirm your understanding of this advertisement, please answer the following question: What does CRM stand for in the Sales industry?
</li>
</ul>
The Logistics:
<ul>
<li>
Training Schedule (First 4 Months): Your initial four-month paid training period follows a consistent Monday–Friday schedule.
</li>
<li>
Permanent Schedule (Post-Training): We offer a unique structure that provides both consistency and flexibility.
<ul>
<li>
Primary Schedule: Your main work week is Saturday – Wednesday, with Thursday and Friday off.
</li>
<li>
Flexible Weekend Option: You have the possibility of working a traditional Monday – Friday schedule every other week to enjoy a full weekend off.
</li>
</ul>
</li>
<li>
Location: This is a full-time, on-site position at our Chicago office.
</li>
</ul>
Ready to take control of your career and your income?
We are investing in top talent. If you are the ambitious, intelligent professional we've described, we want to hear from you.
Apply now and tell us why you're the high-achiever we're looking for.
Company DescriptionMOOvers Chicago Inc. is a family-owned and operated, professional moving company based in Chicago. We offer residential, commercial moving, and storage services. 
<h3>Company Description</h3>
MOOvers Chicago Inc. is a family-owned and operated, professional moving company based in Chicago. We offer residential, commercial moving, and storage services.

<h3>Job Description</h3>
Job DescriptionTitle: $22 - $25/hr full time + benefits Quick Hire; kind, experienced problem solver. Greeting everyone. I hope this finds you well and ready for a great career opportunity. My name is Galina. I am looking for an experienced, kind, gentle, great communicator and natural problem solver and here is why. I dont know what time of the day it will be when youll be reading this because this morninglike every other morning10,000 baby boomers became senior citizens. As you were opening your door to start your day, ten thousand other doors swung open, revealing families quietly grappling with the deeply personal and complex challenges of aging. Behind these doors are distinguished retirees, accomplished professionals, and devoted adult childreneach seeking the peace of mind that comes from knowing their loved ones are cared for with precision, dignity, and grace. It is my belief that no family should go through caregiving alone. I founded Nurse Galinas Caregiving of New Jersey to be the answer to those families needs. With a background as both a social worker and a nurse, Ive witnessed the struggles families face from multiple perspectives. By combining my clinical knowledge, social service expertise, and leadership experience, Ive built a service designed to fill a unique gap in our communitya place where compassion meets care that is precise, life enhancing and stress relieving in a way that every family feels supported. Here is why this position is so IMPORTANT. I am seeking a Client Success Specialist to join our team and serve as the bridge between families, caregivers, and operations. This is not just a jobits a calling. Your role will be to ensure every family experiences a seamless, personalized journey, with services planned and delivered at the highest level of excellence. As a Client Success Specialist, you will also serve as a Service Planner/Scheduler, using specialized tools like our Personalized Care Guide and High-Quality Care, Standards Framework to carefully match clients with caregivers, design service plans, and uphold the quality and integrity of our brand. How this job is designed; what you focus on daily basis: For Families (External Clients): Serve as the warm, professional first point of contact for families seeking care. Guide new clients through a white-glove onboarding experience, deeply understanding their routines, values, and care goals. Craft personalized schedules that honor each clients preferences and lifestyle. Build trust and long-term relationships, ensuring families feel supported and confident. For Caregivers (Internal Clients): Support and empower caregivers, providing clear schedules, resources, and communication. Match clients and caregivers thoughtfully to create ideal pairings that result in strong, lasting satisfaction for both the caregiver and the client. Foster a culture of respect, growth, and excellence, where team members feel valued and inspired. Behind the Scenes: Coordinate schedules and operational workflows to keep services running smoothly. Provide field support and step into urgent situations when needed to protect client safety and peace of mind. Partner with leadership to monitor and improve service quality, ensuring every detail reflects our commitment to high-end care. Assist with community outreach and marketing, strengthening our reputation as a trusted resource in New Jersey. Qualifications I am for someone who brings heart, skill, and a natural sense of leadership to every interaction. Strong organizational and time-management abilities. A compassionate, service-driven mindset, with a passion for improving the lives of older adults. Experience in healthcare, senior care, or client service preferred. Flexibility to work every other weekend and select holidays. Ability to pass a background check and drug screening. Willingness to serve as after-hours coordinator one week each month for urgent client needs. Why Join Nurse Galinas Caregiving of New Jersey Be part of a mission-driven team, bringing comfort, dignity, and clarity to families navigating the aging journey. Experience a balance of hands-on client interaction and operational leadership. Grow alongside a company that values innovation, compassion, and community impact. Work with a visionary leader who has united social work, nursing, and leadership expertise to redefine care in New Jersey. How to Apply If you are ready to transform lives through excellent care coordination, I would love to meet you. Send your resume or a short introduction with a reliable phone number by replying to this ad. I will reach out within 24 hours to schedule a conversation.

<h3>Job Description</h3>
Job Description
Who is Credible?
We are a marketplace where users can compare personalized, prequalified rates and quotes from multiple lenders and carriers, for student loans, mortgages, personal loans, and insurance. 
We're challenging the status quo by giving power to the consumer. We believe in a world where 'ethical', 'lending', and 'insurance' can coexist, so we set out to build innovative platforms that actually work for customers. Our mission is to help people find the best loan or insurance policy possible. 
We believe researching and buying loans or insurance shouldn't be confusing or complex, so we've focused on simplicity. We've created the only unbiased loan and insurance buying process out there, which makes finding options straightforward and clear. 
About the Role:
As a member of Credible's Client Success Team, you're enthusiastic about solving problems and answering questions. Using active listening skills and asking probing questions, you provide all the relevant information so that our customers can make informed decisions for their financial future. You'll respond to customer inquiries and tech support requests by phone, live chat, and email about our product verticals. These include Private Student Loans, Student Loan Refinancing, Personal Loans, and Credit Card offerings as well as our Mortgage Refinance, Home Purchase, and Insurance offerings. Through helping our customers use our service you'll learn the ins and outs of Credible and prepare yourself to grow into a critical member of the Credible team.
<ul>
<li>Compensation: $20.00 per hours</li>
<li>Schedule: Customer Success is open 6 days a week, weekend and/or evening hours may be required.</li>
</ul>
THIS ROLE CAN ONLY SIT IN NORTH CAROLINA
Responsibilities:
<ul>
<li>Respond to a high volume of inbound client inquiries coming in by phone, live chat, and email</li>
<li>Complete outbound calling campaigns to help clients move forward with their loan request</li>
<li>Identify client needs and help clients use specific site features</li>
<li>Identify trends impacting agent and client experience and communicate issues to Client Success Management</li>
<li>Have the opportunity to share your thoughts, opinions, and insights with leadership</li>
<li>Assist other team members with questions/issues they may have through internal team communication </li>
<li>Perform other outlined projects, initiatives, and responsibilities as assigned by your supervisor</li>
</ul>
Education and Experience:
<ul>
<li>A Bachelor's degree (preferred, but experience may be considered in place of a degree)</li>
<li>1-3 years of customer service experience, ideally in a high-volume call center environment</li>
<li>Experience using CRM tools, like Salesforce (preferred)</li>
<li>Highly proficient in basic computer software and navigation; including SaaS applications</li>
</ul>
Nice to Have:
<ul>
<li>Patient, courteous, energetic, and empathetic; both on the phone and in writing</li>
<li>Customer-focused; you understand what makes people tick and you want to help them succeed</li>
<li>Good at spotting patterns; you notice when a lot of people are running into similar issues and you are excited to help us make that problem disappear</li>
<li>Problem Solver; you enjoy troubleshooting and investigating client issues, using critical thinking skills and resources to develop solutions </li>
<li>Team Oriented; you work well with others and enjoy being part of a larger team, helping and supporting others</li>
</ul>
Credible is open to hiring candidates in the following locations: North Carolina
Why work at Credible?
We combine the intelligence, expertise, and confidence of a financial advisor with the approachability and honesty of a friend. In other words, we're the friend you always wish you had in finance.
We are optimistic, challengers, trustworthy, clever, and smart. We are open and transparent. We strive to act as advisors by being friendly, objective, and open in our communication. We use language that is intelligent yet approachable. When appropriate, we'll drop in a bit of wit to position ourselves as a fresh, reliable voice in the financial world.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

<h3>Job Description</h3>
Job DescriptionNutrition Solutions - Tampa FL Nutrition Solutions is more than a healthy meal delivery service; we’re a catalyst for transformation, both in health and in life. Client success specialists provide exceptional customer service and a world class customer experience to clients of our company. Client Success Team members must be high energy, highly organized, and have a great attitude. They must have fantastic communication skills and be passionate about engaging with, helping, and motivating the clientele we serve. If you thrive in a team environment, gracefully accept constructive feedback, and uphold the highest standards for yourself and your teammates, then you’re the candidate we’re looking for. Experience:
<ul>
<li>Customer service: 3 years (Required)</li>
<li>Sports nutrition: 3 years (Required)</li>
</ul>
Client Success Specialist Responsibilities:
<ul>
<li>Maintains an upbeat, positive, empathetic and professional attitude toward customers at all times.</li>
<li>Must complete NASM Lifestyle Coach Certification within the first 120 days of employee</li>
<li>Responds promptly &amp; professionally to client correspondence on all platforms (phone, text, email, social media, hand written cards etc.)</li>
<li>Helps new clients get signed up over the phone</li>
<li>Finds opportunities to make a positive, lasting impact on new and existing clients alike, via personalized touches, thoughtful gestures, interactions, etc.</li>
</ul>
<ul>
<li>Coaches &amp; motivates clients on best practices to help expedite their transformations and improve the customer experience</li>
<li>Acknowledging, resolving, documenting customer complaints, issues or concerns.</li>
<li>Strong working knowledge of all products, systems, processes, FAQ’s and customer pain</li>
<li>Improving client retention</li>
<li>Communicating and coordinating with other team members in other departments</li>
<li>Takes part in team functions, workouts and training exercises</li>
</ul>
&nbsp;Ideal candidate must:
<ul>
<li>
<ul>
<li>Have a positive, can do attitude</li>
<li>Have previous customer service experience</li>
<li>Complete tasks with exceptional attention to detail</li>
<li>Maintain a sense of urgency while still completing tasks accurately</li>
<li>Be able to stay calm, positive and professional when interacting with angry customer</li>
<li>Work well on a team</li>
<li>Possess solid computer skills</li>
<li>Be a strong communicator in person, over the phone, in texts, emails etc.</li>
<li>Be dependable and have a strong work ethic</li>
<li>Follow company standards and comply with procedures, policies and regulations</li>
<li>Continually work to improve on their health &amp; fitness, skillset &amp; personnel development</li>
<li>Effective verbal and written communication skills in English are required to successfully perform job responsibilities, which include creating reports, delivering presentations, and collaborating with team members</li>
<li>Reliable transportation is a must</li>
</ul>
</li>
</ul>
&nbsp;Benefits
<ul>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Commissions on Sales</li>
<li>Paid Time Off</li>
<li>Team Workouts</li>
<li>Free Employee Meals</li>
<li>Personal Development &amp; Educational Resources</li>
</ul>
&nbsp;Additional Benefits
<ul>
<li>High Energy, Growth Oriented Company Culture</li>
<li>Modern, Fun, State of the Art Work Place</li>
<li>On-Site World Class Gym &amp; Spa</li>
<li>Free Top Shelf Supplements</li>
<li>Crypto Bonus Opportunities</li>
<li>Fitness Bonus Opportunities</li>
</ul>
 About Nutrition Solutions: Nutrition Solutions is a rapidly growing healthy meal delivery service proudly serving clients nationwide. We are an industry leader globally recognized for our dedication to quality, innovation, customer service, and the results we help our clients achieve. Our mission is to transform lives—not just of our clients, but our dedicated team as well. We invest deeply in our team, offering unmatched opportunities for growth through personal development, fitness, training, leadership, and robust accountability practices. Our work demands personal responsibility, meticulous attention to detail, discipline, and a passion for getting results. The commitment you make to personal development directly influences the career you can build with us. If you’re driven by growth and eager to join a high-performance team making a daily impact, Nutrition Solutions is where your search ends. *Nutrition Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. &nbsp;
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<h3>Job Description</h3>
Job DescriptionClient Success Specialist Position Overview The Client Success Specialist is responsible for ensuring an exceptional customer experience across multiple brands. This role will oversee client scheduling, retention, and satisfaction, while also contributing to direct-to-customer sales efforts. The specialist will have a dotted-line supervisory relationship with team members to help align service quality with client expectations. Additionally, the role will extend to oursistercompanies, ensuring members and clients receive top-tier service, proactive support, and intervention for at-risk clients to drive retention and long-term loyalty. Customer Success Specialist based out of our corporate office in Las Vegas supporting our Perspire business along with our Sister brands. Key Responsibilities (Primary Scope / 50-70% of time) 
<ul>
<li>Manage client scheduling and rescheduling to maximize efficiency and satisfaction. </li>
<li>Monitor customer feedback and resolve service-related issues quickly and effectively. </li>
<li>Provide oversight and support to team cleaners, ensuring quality standards are consistently met. </li>
<li>Develop and implement client retention strategies, including proactive outreach to at-risk customers. </li>
<li>Support sales initiatives by closing inbound leads, upselling additional services, and securing long-term commitments. </li>
</ul>
 (30-50% of time) 
<ul>
<li>Serve as the point of contact for client/member experience and retention initiatives. </li>
<li>Proactively identify at-risk members and implement retention strategies. </li>
<li>Support onboarding of new members to ensure a smooth and welcoming experience. </li>
<li>Collaborate with management teams to improve customer service processes across all brands. </li>
<li>Provide cross-brand client insights and recommendations to enhance retention and loyalty. </li>
</ul>
 Qualifications 
<ul>
<li>Experience: 2+ years in client success, account management, or customer-facing sales role. Experience in service-based industries (cleaning, fitness, wellness, or hospitality) strongly preferred. </li>
<li>Skills: 
<ul>
<li>Strong interpersonal and communication skills (phone, email, and in-person). </li>
<li>Excellent organizational and scheduling ability. </li>
<li>Conflict resolution and problem-solving skills. </li>
<li>Sales-oriented mindset with proven ability to close and upsell. </li>
</ul>
</li>
<li>Other: Ability to manage multiple priorities across different businesses. Bilingual skills a plus. </li>
</ul>
 Key Competencies 
<ul>
<li>Customer-Centric Mindset puts client satisfaction and retention first. </li>
<li>Detail-Oriented ensures accuracy in scheduling and follow-ups. </li>
<li>Leadership Support able to guide and influence cleaners/service staff with professionalism. </li>
<li>Sales-Driven naturally identifies opportunities to upsell and grow client relationships. </li>
<li>Adaptable able to manage cross-brand responsibilities in a fast-paced environment. </li>
</ul>
 Compensation &amp; Benefits 
<ul>
<li>Competitive hourly or salary (depending on availability) + performance-based bonuses tied to retention and sales metrics. </li>
<li>Opportunity for career growth across multiple wellness and lifestyle brands. </li>
<li>Employee wellness benefits, including discounted or free services across brands.</li>
</ul>

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