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Director of Campus Operations San Francisco Bay University Category: Staff Type: Full Time Min. Experience: Director Salary: $180,000 - $200,000 About San Francisco Bay University: San Francisco Bay University (SFBU), a nonprofit, WASC-accredited, university situated in the heart of Silicon Valley in Fremont, California, seeks an innovative and experienced Director of Campus Operations SFBU's mission is to offer inclusive, innovative, and inspirational education for lifelong careers and our vision is to set the standard as a national model of higher education in service of the common good. At SFBU, students come first. We prioritize students' needs by fostering personal engagement among students, faculty, and staff. We are committed to providing affordable quality education with a deep commitment to diversity, equity, inclusion, and social justice. We encourage you to learn more about SFBU by reviewing our strategic plan at <a href="https://apptrkr.com/get_redirect.php?id=6464197&amp;targetURL=https://www.sfbu.edu/strategic-plan" target="_blank">https://www.sfbu.edu/strategic-plan</a>. Position Overview: Reporting to the Chief Operating Officer, the Director of Campus Operations provides strategic leadership for providing the highest quality physical environment for San Francisco Bay University to carry out its educational mission. The key responsibilities include: (1) property management, (2) long-term capital planning; (3) facilities operations; (4) campus safety, security, and emergency, (5) other auxiliary operations including student housing, online bookstore, and grab and go dining. The Director of Campus Operations supervises direct reports who manage facilities operations, safety and emergency operations, and auxiliary operations. Additionally, the Director oversees an operating budget of approximately $4M and a capital budget of $3M. This is a full-time, exempt, on-site position. Essential Duties and Responsibilities: 
<ul>
<li>Property Management
<ul>
<li>Oversee the activities of third-party property managers, including lease and sales negotiations, as well as the maintenance and operational integrity of all managed properties.</li>
<li>Evaluate the return on investment of all university-owned property and recommend actions to optimize the value for the university.</li>
</ul>
</li>
<li>Capital Planning and Projects
<ul>
<li>Co-lead the campus master planning process; implement systems to manage workflow, assets, and capital projects effectively.</li>
<li>Provide leadership and technical expertise in long-range project planning, design, and construction; landscape planning; and maintenance and repair operations.</li>
<li>Manage contractors and vendors associated with facilities development and operations. Oversee the implementation and documentation of the University plans, historic facilities records, and archives.</li>
<li>Serve as the point of contact with appropriate city and county staff, agencies, commissions, and committees involved with approval, permitting and inspections of campus facilities.</li>
<li>Provide leadership on the implementation of federal regulations, including the Americans with Disabilities Act (ADA) construction and building accommodation requirements, and CalOSHA and Fed-OSHA Industrial Safety orders.</li>
</ul>
</li>
<li>Facilities Operations
<ul>
<li>Oversee daily repair and maintenance of existing university-owned and controlled facilities.</li>
<li>Develop and implement a capital improvement and deferred maintenance program, including oversight of the renewal and replacement of facility and utility projects across their lifecycle.</li>
<li>Ensure compliance with environmental, health, and safety regulations, and keep updated to any changes to laws and regulations that impact the organization.</li>
<li>Create and maintain regulatory programs and submit required reports and data to federal, state, and local agencies.</li>
<li>Ensure that environmental policy and procedure manuals are available and updated at all times.</li>
</ul>
</li>
<li>Campus Safety, Security, and Emergency Management (outsourced)
<ul>
<li>Administer the Clery Act and serve as the Clery compliance officer.</li>
<li>Ensure a safe working environment that complies with regulatory guidance.</li>
<li>Develop and assess safety and emergency plans in line with current regulations. </li>
<li>Provide leadership for a comprehensive safety strategy, security operation, and emergency response plan for the campus.</li>
</ul>
</li>
<li>Auxiliary Operations
<ul>
<li>Manage auxiliary functions, including current student housing operations, online bookstore, and grab-and-go dining operations.</li>
<li>Ensures proper collaboration with facilities operations and residential community coordination </li>
<li>Resource ManagementSupervises X staff</li>
<li>Manages all facilities operations and capital budgets.</li>
</ul>
</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>A bachelor's degree is required in facilities management, engineering, property management, or a related field. </li>
<li>7+ years of demonstrated success in senior-level facilities management with an emphasis on quality service, responsiveness, and a proactive approach to continuous improvement.</li>
<li>3+ years of supervisory experience, managing and coaching team members. </li>
<li>Experience managing major construction and renovation projects effectively.</li>
<li>Experience working with oversight committees and local/state authorities.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>Master's degree in a related field.</li>
<li>5+ years directing and supervising maintenance and operations in an institutional, preferably educational environment.</li>
<li>Advanced written and presentation skills.</li>
<li>Registration as a Professional Engineer or Architect in California.</li>
</ul>
 Knowledge, Skills and Abilities: 
<ul>
<li>Working knowledge of all facets of major facilities planning, construction, and maintenance operations, including HVAC, electrical, and utility systems, utilizing computerized equipment. </li>
<li>Demonstrated success managing budgets.</li>
<li>Track record of managing million-dollar capital projects on time and within budget to clients' satisfaction. </li>
<li>Demonstrated working knowledge of city, state, and federal regulations relating to building design maintenance and construction.</li>
<li>Demonstrated knowledge of safety planning, security, and emergency planning and response.</li>
<li>Working knowledge of auxiliary operations, ideally within an institution of higher education.</li>
<li>Excellent customer service skills.</li>
<li>Strong written, oral, and interpersonal skills.</li>
<li>Proven interpersonal skills and the ability to lead and manage teams to achieve department goals.</li>
<li>Working knowledge of sustainability issues, standards, and energy efficiency best practices. </li>
<li>Principles and practices of higher education organization and structures are preferred.</li>
<li>Understand and demonstrate sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of college students, faculty, and staff.</li>
<li>Strong project management skills.</li>
<li>Experience with property management functions such as assessing fair market value, negotiating leases, tenant relations, and work order management.</li>
</ul>
 Work Environment and Physical Demands: 
<ul>
<li>Exposure to weather fluctuations.</li>
<li>Physical demands include lifting, bending, sitting, driving.</li>
</ul>
 Application Process: NOTE: The supervisor/appointing authority will decide what makes the most sense in this section. For full consideration, please submit: 
<ol>
<li>A completed application</li>
<li>A resume and letter of interest (CV) that describes your experiences based on the stated responsibilities, leadership approach, and your demonstrated commitment to diversity, equity, inclusion, and social justice. </li>
<li>Names and contact information of 3 references. </li>
</ol>
 This position description is not intended to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time, with or without notice. SFBU is an Equal Opportunity / Affirmative Action Employer: SFBU is committed to providing equal employment opportunities for all employees and applicants for employment. SFBU does not discriminate in employment opportunities or practices based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other characteristic protected by law. In accordance with federal and state disability laws, San Francisco Bay University provides reasonable accommodations to applicants with disabilities. If you require assistance during the application or interview process, please contact SFBU Human Resources at <a href="https://apptrkr.com/get_redirect.php?id=6464197&amp;targetURL=mailto:hrmgr@sfbu.edu" target="_blank">hrmgr@sfbu.edu</a>. To apply, please visit: <a href="https://apptrkr.com/6464197" target="_blank">https://app.trinethire.com/companies/33737-san-francisco-bay-university/jobs/110836-director-of-campus-operations</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-fb77885177fda34383a2f2ffdb915b95

Director of Campus Operations

<a>Miami Dade College, Medical Campus&nbsp;</a>is now accepting applications for Director of Nursing Clinical Support. The Director of Nursing Clinical Support has a broad range of duties associated with the growth and development of clinical education courses in the School of Nursing, this position provides oversight, in collaboration with Continuing Education, for the Certified Nursing Assistant (CNA) courses, which includes plans to transition students to credit. This position also coordinates with nursing faculty and leadership to offer certifications for students enrolled in the School of Nursing.
Duties &amp; Responsibilities
<ul>
<li>Provides leadership and oversight for the Certified Nursing Assistant program; including working with clinical partners to pursue scholarships and partnership opportunities</li>
<li>Collaborates with the Program Director for Continuing Education in the hiring, onboarding, training, evaluation and scheduling of instructors for CNA</li>
<li>Oversees the curriculum for CNA and special projects as needed to meet accreditation/certification standards and ensure student success</li>
<li>Arranges Prometric Testing in collaboration with the testing center at MDC Medical Campus</li>
<li>Ensures the distribution of pertinent information to students enrolled in the CNA program to transition to degree-seeking programs</li>
<li>Collaborates with funding partners, recruitment, and Program Director of CE to increase enrollment of individuals in the community into the CNA program</li>
<li>Tracks enrollment data, graduation, and certification pass rates of students seeking credentials while identifying barriers to success</li>
<li>Works with the Program Director for Continuing Education to provide CNA program support</li>
<li>Coordinates with the Department Chairs and Director of Clinical Resources to appropriately staff each clinical course utilizing adjunct faculty when appropriate and visits clinical sites to ensure adjunct faculty are working with students to meet course and agency expectation</li>
</ul>
Minimum Requirements
<ul>
<li>Master’s degree in Nursing (MSN) from a regionally accredited institution and three (3) years of experience in nursing education; or Bachelor’s degree in Nursing (BSN) and seven (7) years of experience in nursing education</li>
<li>Florida license or eligibility for a license as a registered nurse</li>
<li>Knowledge and understanding of College organization, goals and objectives, and policies and procedures</li>
<li>Knowledge of Microsoft office software and specific computer programs related to area of responsibility</li>
<li>Computer fluency and database management skills in field related to Nursing Education</li>
<li>Possess excellent organizational and communication skills (both verbal and written)</li>
<li>Possess effective interpersonal skills</li>
<li>Ability to effectively present information to groups of managers, clients, customers, and the general public</li>
<li>Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations</li>
<li>Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community</li>
<li>Ability to define problems, collect data, establish facts, and draw valid conclusions for reporting Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff</li>
</ul>

Director of Nursing Clinical Support

Title of Position:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Manager Individual Gifts FLSA Status:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Exempt Department:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Development Reports to:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;Senior Director, Major Gifts Positions reporting to this position:&nbsp; &nbsp;None Salary&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $90,000 - $95,000
 About Win - Women in Need Win is dedicated to breaking the cycle of homelessness by providingtransitional and supportive shelters for women-led families. Manyof our families have escaped domestic violence and strive to keeptheir families together and safe. Win’s Income Building Programsupports our clients by facilitating their transition fromunemployment to employment and helping those already employed toimprove their circumstances. This includes increasing wages, movingfrom part-time to full-time work, securing health benefits, andtransitioning from off-the-books to on-the-books positions.Additionally, Win offers financial literacy workshops to equip ourclients with essential skills such as budgeting, bill paying, andbasic fiscal management. Win’s current operating budget isapproximately $150 million, with $14 million raised privatelythrough private and corporate funding, supporting programs andservices including the Income Building Program and Camp Win.
Purpose of the Opportunity The Manager of Individual Gifts is responsible for identifying,cultivating, qualifying, and soliciting mid-level ($1,000-$4,999)donors to raise significant revenue for Win. Reporting to theSenior Director, Major Gifts, the Individual Giving officer managesaspects of the individual donor programs (events, communicationscontent, solicitation) to raise funds and donor commitments insupport of Win programs. Key Accountabilities
Donor Relations and Cultivation • Manage portfolio of donors supporting from $1,000-$4,999,including annual giving, from communications and engagement tosolicitation and stewardship. • Coordinate donor experiences involving Development and Programteams, including strategy development and preparation of briefingdocuments, formal proposals, and logistical support. • Oversee the acknowledgement and recognition processes formid-level donors, ensuring immediate, tailored, and accuratecorrespondence to donors, and on-going appreciation asappropriate.
Research and Metrics • Regularly provide reporting on mid-level financial progress as itrelates to overall goal. • Work closely with the Director of Development Operations todevelop systems and methodology to identify/qualify new Windonors. • Analyze donor data and fundraising metrics to assess performance,identify trends and share key learnings to inform strategicdecision-making.
 Data-Driven Approach • Ensure the maintenance of accurate and up-to-date donor recordsin Salesforce, Win’s CRM database, with a focus on data hygiene.Work with the Development staff to ensure fulfillment andimplementation. • Track and report activities and progress towards goals throughthe fiscal year. Events and Collaboration • Participate in planning and staffing specific fundraisingevents. • Other duties as assigned, including ongoing support of appeals,campaigns, donor communications, and marketing.
Essential Functions • Represent Win’s mission and programs to external parties bybuilding and maintaining strong organizational knowledge. • Perform other related duties as assigned. • Must be able to sit at a computer for a majority of the workday. • Must use public transportation to travel to Win sites and otherrelated meetings and events.
Qualifications · Commitment to Win’s mission, vision, and values. · BA and 2-4 years of experience in successfully managing andcoordinating an individual donor program. · Proven organizational skills including the ability to managemultiple tasks and projects simultaneously and produce high qualityresults quickly and on time. · Take initiative and be creative in developing and maintainingsources of support. · Excellent communication skills, both verbal and written,required. · Proficiency in Microsoft Office including spreadsheets andpresentation applications. · Knowledge of fundraising software (salesforce) is a plus.
Core Competencies • Leading Others: Demonstrate flexibility, adaptability andinitiative. Engage the team to achieve high standards. Be visionaryand able to help create and realize Win’s vision for thefuture. • Facilitating Change: Support critical large-scale changes.Inspire and motivate others. Develop and meet challenging butachievable goals with the clients’ well-being in mind. • Managing Performance: Monitor performance against standards setby Win and funders.

Manager Individual Gifts

Opportunity
Reporting to IRAP’s Executive Vice President, External Relationsand Chief of Staff, the Vice President (VP), Development will be anintegral member of the IRAP team, and involved in theorganization’s overall strategic development. They will oversee andmanage the organization’s fundraising strategy, development, andexecution, and will build key infrastructure and contacts tostrengthen and sustain its activities. In partnership with theExecutive Vice President, External Relations and Chief of Staff,the Development team, and other key stakeholders, the VP will be astrategic leader and frontline fundraiser, forging newrelationships to increase IRAP’s visibility, achieve ambitiousimpact, and secure long-term financial resources. They will lead,in partnership, the design and implementation of a comprehensive,clearly-articulated multi-year plan to maintain organizationalhealth in the years to come. The VP will hold a portfolio ofprincipal and major individual and institutional donors, and willbe responsible for personal fundraising performance alongside therest of the development team.&nbsp;
The VP, Development will have primary responsibility forestablishing and implementing the infrastructure needed to grow a$30M annual budget through the solicitation of grassroots tomajor/principal gifts, special events and virtual opportunities,and corporate and foundation support. They will expand anddiversify IRAP’s donor base/pipeline and work closely with otherteam members to secure funding for new initiatives. In addition,the VP will work closely with the Board of Directors on theirrespective individual fundraising / relationship-building plans,and encourage everyone, through many different avenues, to becomemore involved in helping the organization reach their fundraisinggoals.
The VP, Development will directly supervise the highly strategicDevelopment Leadership Team, comprising the Director of IndividualPhilanthropy, Director of Institutional Philanthropy, and theDevelopment Operations team lead, in addition to overseeing andleading the nine Development team professionals. They will also bea member of the Senior Management Team, responsible for helping todevelop a strategic execution plan to achieve organizationalresults.
Responsibilities
<ul>
<li>Provide strategic vision and direction to build a first-ratedevelopment program, in partnership with the Executive LeadershipTeam, Development team, and Board of Directors, includingindividual, corporate, and foundation fundraising, and support andensure stellar development operations.</li>
<li>Through a combination of donor, prospect, Board, and staffengagement; intentional pipeline building and authenticstewardship; and creative and innovative fundraising strategies,lead the organization-wide goal of deepening existing andprospective funder relationships, and expanding and diversifyingthe base of supporters and ambassadors.</li>
<li>Maintain a dynamic portfolio of high-net-worth individuals andmajor institutional funders.</li>
<li>Support the Board of Directors, including staffing theDevelopment Committee, as it undertakes greater fundraising andpipeline-building efforts.</li>
<li>Ensure dynamic processes in all phases of prospect management,donor qualification, cultivation, solicitation, stewardship, anddevelopment reporting.</li>
<li>Create and implement a plan for the diversification of fundingtypes, such as expanding our non-U.S. supporter base, competing formore multilateral funding opportunities, and/or acceleratinggrassroots giving.&nbsp;</li>
<li>Ensure the mobilization of virtual and in-person fundraisingactivities, including by leading the biannual Audacious Communitycalls and other development cultivation and stewardshipopportunities.&nbsp;</li>
<li>Communicate regularly with the Executive Vice President,appropriate Executive Leadership Team members, and the SeniorDirector, Global Planning and Strategic Resourcing to understandpotential programmatic funding needs, then work with others on theDevelopment team to identify and pursue funding opportunities tomeet those needs.</li>
<li>With the support of the Development Operations team, provideregular analysis and reporting on the overall performance offundraising against goals and Annual Plan.</li>
<li>Actively manage the Development departmental budget, bringingrisks and opportunities to the attention of the EVP, ExternalRelations and Chief of Staff.</li>
<li>In collaboration with the Senior Director of Communications,devise and implement compelling and consistent external messaging,and build consistent and recognizable identity to further IRAP’sbrand and enhance visibility.</li>
<li>Identify, develop, and mentor the Development team, and fostera team culture of accountability, collaboration, honesty, respect,and joy.</li>
<li>Indirectly manage a team of Development professionals who aremembers of the union.</li>
<li>Together with the Development team, advance DEIAB efforts infundraising, including elevating client and partner voices, andsupporting Development’s role in the achievement oforganization-wide DEIAB goals.</li>
</ul>
Qualifications
Education
<ul>
<li>Bachelor’s degree required.</li>
</ul>
Experience
<ul>
<li>At least ten years of professional experience in amission-driven, nonprofit organization.</li>
<li>Demonstrated success in a Development function/role/position(managing and forging relationships with multiple donorsources).</li>
<li>Five years of management or supervisory experience required;supervisory experience in a unionized environment preferred.</li>
<li>Experience in building a dynamic and effective fundraisingprogram, designed to grow with time and the expanding needs of theorganization.</li>
<li>Experience working with Salesforce, Raiser’s Edge or other CRMdatabase management systems is a plus.</li>
</ul>
Values, Competencies and Skills
<ul>
<li>Highly creative and strategic minded; ability to influence andengage a wide range of donors and build long-termrelationships.</li>
<li>Demonstrated ability to direct broad fundraising initiatives tomeet institutional goals, and proven ability to personally raiseprincipal and major individual and/or institutional gifts.</li>
<li>Superb writing, communication, and analytical skills.</li>
<li>Exceptional organizational and time management skills.</li>
<li>Flexible and adaptable style; a leader who can positivelyimpact both strategic and tactical fundraising initiatives.</li>
<li>Ability to work both independently without close oversight, butalso a team player who will productively engage with others,including IRAP staff, leadership, Board of Directors, and other keystakeholders.</li>
<li>Demonstrated ability to inspire, engage, and motivatestaff.</li>
<li>High standards of professional and ethical conduct, integrity,and accountability.&nbsp;</li>
<li>Must be familiar with nonprofit financial management andprogram budgeting.</li>
<li>Commitment to IRAP’s mission to create a world where refugeesand all people seeking safety are empowered to claim their right tofreedom of movement and a path to lasting refuge.</li>
</ul>
Location
The candidate will work in one of IRAP’s U.S. offices in NewYork City or Washington, DC, but remote work candidates will beconsidered. The position must be able to work within EST workhours, +/- two hours, to facilitate team collaboration.
Job-related Requirements
This position does not require regular office presence.
This position requires the ability to travel (approximately sixtimes per year, including possible international travel),occasional work outside daytime business hours to meet withsupporters and participate in cultivation opportunities, andrepresent IRAP at external events/meetings as and whenrequired.
Compensation
IRAP strives for equity and transparency in its compensationpractices. Compensation is based on experience, education, andinternal equity. The salary for this role is in a range based onmarket data and will be between $158,772 - $180,071.
Benefits
IRAP offers an extremely competitive benefits package in eachlocation. For more information about IRAP’s benefits, please visitour careers page.&nbsp;
IRAP’s benefits vary across office locations, and IRAP seeks tooffer equitable and generous benefits to all employees. IRAP’s U.S.benefits include:
<ul>
<li>Fully paid family health insurance</li>
<li>Retirement options</li>
<li>Extensive PTO (20 or more vacation days &amp; 19 org-wideholidays)&nbsp;</li>
<li>Comprehensive leave time for sickness</li>
<li>Disability and parenting (5 months of parentalleave)&nbsp;</li>
<li>Reimbursement for work from home equipment</li>
<li>Generous opportunities for professional development</li>
</ul>
&nbsp; Benefits
IRAP’s benefits vary across office locations, and IRAP seeks tooffer equitable and generous benefits to all employees. IRAP’s U.S.benefits include:
<ul>
<li>Fully paid family health insurance</li>
<li>Retirement options</li>
<li>Extensive PTO (20 or more vacation days &amp; 19 org-wideholidays)&nbsp;</li>
<li>Comprehensive leave time for sickness</li>
<li>Disability and parenting (5 months of parentalleave)&nbsp;</li>
<li>Reimbursement for work from home equipment</li>
<li>Generous opportunities for professional development</li>
</ul>

Vice President, Development

Hearst Media Production Group (HMPG) is seeking a National Sales Manager that will drive sales efficiency and performance through effective management of tools, data, and internal processes aligned to Sales leadership’s strategy for title sponsorships, integrations, and branded content for national, unscripted programming. &nbsp;This role combines hands-on management of the Business Development team with rigorous KPI analysis to optimize prospecting activity, conversion rates, and pipeline health to consistently meet or exceed revenue and margin targets. &nbsp;The ideal candidate has a combination of leadership skills, business acumen, and creative thinking to effectively manage and motivate the Business Development team, and collaborate cross functionally with HMPG Leadership, Production, Business Affairs, and Finance.
This position reports to the Senior Vice President, Managing Director of Sales and is in office five (5) days at our Hearst offices located in Charlotte, NC. &nbsp;Relocation assistance available.
Responsibilities
<ul>
<li>Own day-to-day sales pipeline management: identify, research, prioritize, and equitably assign targets to maximize coverage and effectiveness</li>
<li>Provide oversight and coaching of the Business Development team to hit outbound activity targets (calls, emails, meetings), qualify opportunities, and remove barriers to advance deals</li>
<li>Manage third-party partners, including onboarding, goal-setting, performance oversight, and compliance with company standards</li>
<li>Support the rollout and implementation of new business opportunities developed by Sales management, translating strategy into action</li>
<li>Lead creative implementation and strategic reviews of proposals and pricing with attention to production timing, costs, and alignment with Sales management’s revenue targets</li>
<li>Govern Salesforce CRM: conduct regular audits for consistency, accuracy, and reliability; implement strategic automations, custom fields, and dashboards to surface insights to Sales leadership; train and upskill the Business Development team on efficient use of sales tools and CRM best practices</li>
</ul>
Qualifications
<ul>
<li>8+ years of relevant business development and/or sales management experience with a demonstrated ability to achieve sales targets within an agency/media company or branded content studio experience required</li>
<li>Proficient in building media packages, sponsorships, and sales presentations</li>
<li>Problem-solver focused on results-driven solutions&nbsp;</li>
<li>Strong verbal and written communication, interpersonal skills, and the ability to support a high-energy sales culture that fosters success, enthusiasm, and a winning atmosphere</li>
<li>Willingness and ability to travel client pitches and meetings&nbsp;</li>
<li>Advanced proficiency in Salesforce and willingness to learn other tools / software such as Winmo, Monday.com, etc., to support the sales process</li>
</ul>
Education
<ul>
<li>Related experience and/or training considered as well as a combination of education and experience</li>
<li>HMPG is a proud supporter of military veterans. Related military training and experience will be considered</li>
</ul>
Diversity Statement
At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve.
Benefits
Hearst Television's benefit programs are modern, flexible and designed to focus on you. As a Hearst Television employee, you and your spouse or partner or dependents would have access to the following benefits.
<ul>
<li>Medical | Dental | Vision</li>
<li>401(k) matching</li>
<li>Emotional Wellness Support</li>
<li>Paid Time Off</li>
<li>Paid Parental Leave</li>
<li>LGBTQ+ Health Services</li>
<li>Additional benefits to meet your and your family's needs</li>
</ul>
About Company
<a href="http://www.hmpg.com" target="_blank">Hearst Media Production Group</a> (HMPG), a business unit of Hearst Television, is an independent producer and distributor of original programming for TV stations, broadcast and cable networks and streaming services. HMPG produces hundreds of hours of Emmy® Award-winning programming annually across linear, streaming, digital and social media platforms for domestic and international distribution in 100 countries. Its popular weekly educational/informational (E/I) programming blocks air weekends nationwide including “Weekend Adventure,” on ABC stations; “CBS WKND,” on the CBS Network; “The More You Know,” on the NBC Network; “One Magnificent Morning,” on the CW Network; “Mi Telemundo” on the Telemundo Network and “Go Time” on independent stations. HMPG also produces and/or distributes a diverse slate of other programming and content including the company’s dedicated FAST channels Xplore, The Jack Hanna Channel, Rovr Pets, and Lucky Dog Channel, available on some of the most popular smart TVs and streaming platforms. HMPG has offices in New York, Los Angeles, and Charlotte. HMPG is represented by United Talent Agency.

Hearst Media Production Group, LLC

National Sales Manager

<h3>Job Description</h3>
Job DescriptionSalary: 
About Jorie:
At Jorie Healthcare Partners, we offer full-service Health Care Revenue Cycle Management and pride ourselves on delivering superior customer service with the latest AI automation technology. As a fast-growing company, we provide a dynamic and engaging work environment. Our success is driven by our exceptional staff and our commitment to diversity in the workplace. Join us and be part of our thriving team of healthcare experts.
 
Position Overview
This role will play a pivotal part in ensuring the successful onboarding and ongoing satisfaction of clients. The client success director will be responsible for shaping and executing the customer success strategy. Reporting directly to the COO, the CSD will lead a high-performing team dedicated to ensuring customer satisfaction, retention, and growth. The client success director will collaborate closely with cross-functional teams, including product development, integration/onboarding, marketing, and client relations, to establish and maintain strong client relationships and drive success.
Key Responsibilities 
Strategic Leadership
 Develop and execute the customer success vision, strategy, and objectives in alignment with overall company goals. Collaborate with leaders to integrate customer success into all aspects of the business.
Collaboration
 Work closely with sales, product development, onboarding, marketing, product, and other departments to ensure seamless coordination, communication, and handoffs. Advocate for customer needs and insights within the organization.
Customer Experience Optimization
 Implement best practices for delivering an exceptional customer experience throughout the entire customer lifecycle. Continuously assess and refine customer touchpoints to drive satisfaction and loyalty.
Customer Advocacy
 Develop and nurture customer advocates to support marketing and sales efforts. Leverage customer testimonials, case studies, and success stories to enhance the company's reputation.
Customer Retention and Expansion
 Develop and implement strategies to reduce churn and increase customer retention. Identify opportunities for upselling and cross-selling to maximize customer lifetime value. o Proper cross-selling helps customers feel understood. Identifying needs and presenting the right solutions will form a greater connection. o Generates loyalty and brand ambassadors. o Increased earnings, an existing client requires less time and resources for customer acquisition. 
Team Leadership
 Manage, recruit, and train a world-class customer success team. Foster a customer-centric culture, ensuring the team is motivated and equipped to deliver outstanding results.
Data-Driven Decision-Making
 Utilize data and analytics to measure customer success metrics, track KPIs, and drive improvements in customer satisfaction.
Qualifications
 5+ years of experience in partner management, strategic partnership development, channel sales and client success or related roles.
Ability to manage communication effectively at an executive / C-Suite level.
Excellent verbal and written interpersonal and presentation skills.
Strong project management and organizational skills.
Skilled in account strategy, account planning, relationship strategy.
Ability to work collaboratively with cross-functional teams.
Proven track record of significantly growing existing accounts.
Experience in developing, managing, and reporting KPIs for success measurement.
 
 remote work

Client Success Director

<h3>Job Description</h3>
Job Description
Thank you for considering the Director, Client Success role with Moonbug Entertainment, an award-winning global entertainment company inspiring kids everywhere to laugh, learn and grow. The company is behind some of the biggest kids’ entertainment brands in the world including CoComelon and Blippi. Moonbug believes every child should have access to our entertaining and enriching content, which is why our shows are available on more than 150 video platforms globally including Netflix, Disney+, BBC iPlayer and YouTube Kids. Moonbug is also a global leader in pre-school music and audio experiences, available on 100+ audio platforms globally. Moonbug brands extend far beyond the screen to include streaming music, toys, games, books, live events, and even theme park exhibits. 
Moonbug is part of Candle Media, an independent, creator-friendly home for cutting-edge, high-quality, category-defining brands and franchises. 
The Role: Moonbug Entertainment is looking for an experienced Director of Client Success to join our team. In this role, you will be responsible for managing a team of client success managers and ensuring that our clients are satisfied with our products and services. The ideal candidate will have a proven track record of building and maintaining successful client relationships in the digital media industry.
This role is hybrid based out of our New York, NY office. Responsibilities: 
<ul>
<li>Manage a team of client success managers and provide leadership and guidance to ensure they meet their objectives and key performance indicators (KPIs)</li>
<li>Build and maintain strong relationships with clients and be the primary point of contact for any issues or concerns</li>
<li>Work collaboratively with cross-functional teams, including sales, marketing, and product development, to deliver solutions that meet client needs</li>
<li>Identify opportunities to upsell and renew client contracts, and work with the sales team to drive revenue growth</li>
<li>Monitor and analyze client feedback and use it to inform product development and service improvements</li>
<li>Develop and implement processes and best practices to ensure that clients receive a high level of service and support</li>
<li>Ensure that client data is accurately tracked and managed in relevant systems and platforms</li>
</ul>
Requirements
<ul>
<li>7+ years of experience in client success or account management in the digital media industry</li>
<li>Strong leadership and management skills, with experience managing teams of client success managers or account managers</li>
<li>Demonstrated success in building and maintaining strong client relationships and delivering high levels of client satisfaction</li>
<li>Excellent communication and presentation skills, with the ability to effectively communicate complex information to clients and stakeholders</li>
<li>Experience working with cross-functional teams and collaborating to achieve common goals</li>
<li>Strong analytical skills and the ability to use data to make informed decisions</li>
<li>Experience with customer relationship management (CRM) tools such as Salesforce or similar</li>
</ul>
Benefits
<ul>
<li>Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Retirement Plan (401k, IRA)</li>
<li>Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li>
<li>Paid Time Off (Vacation, Sick &amp; Public Holidays)</li>
<li>Family Leave (Maternity, Paternity)</li>
<li>Short Term &amp; Long Term Disability</li>
<li>Training &amp; Development</li>
<li>Free Food &amp; Snacks</li>
<li>Wellness Resources</li>
<li>and more!</li>
</ul>

Director, Client Success

<h3>Job Description</h3>
Job Description
We are seeking a Director of Client Success to lead, inspire, and scale our Client Success function by leading a department critical to SSC’s growth and reputation, directly shaping the experience of thousands of contractors. This leader will be accountable for driving performance excellence across a team of managers and specialists, ensuring every client experiences SSC as a trusted partner who delivers peace of mind, time savings, and confidence in compliance.&nbsp;
The Director will set high standards of performance and accountability, build a culture of continuous improvement, and ensure our client experience consistently raises the bar. Success in this role will directly impact revenue retention, upsell growth, and SSC’s reputation as the premier compliance partner in North America.&nbsp;
What You’ll Do&nbsp;&nbsp;
As the Director of Client Success, you will:&nbsp;
Lead with Vision &amp; Accountability&nbsp;
<ul>
<li>
Build, develop, and mentor a high-performing team of Client Success Managers and Team Leads.&nbsp;
</li>
</ul>
<ul>
<li>
Establish clear performance metrics (renewal rates, compliance success rates, client NPS, upsell revenue) and hold the team accountable for achieving and exceeding targets.&nbsp;
</li>
</ul>
<ul>
<li>
Drive alignment with SSC’s vision, mission, and values to create a unified, people-first culture.&nbsp;
</li>
</ul>
Raise the Bar on Client Experience&nbsp;
<ul>
<li>
Own the end-to-end client journey—from onboarding through renewal and expansion—ensuring SSC consistently delivers experiences that “wow.”&nbsp;
</li>
</ul>
<ul>
<li>
Champion proactive, personalized, and anticipatory service models that identify and resolve client needs before they become challenges.&nbsp;
</li>
</ul>
<ul>
<li>
Ensure best-in-class adoption and use of the Safety Services Cloud, centralizing compliance and simplifying client workflows.&nbsp;&nbsp;
</li>
</ul>
Drive Performance Excellence&nbsp;
<ul>
<li>
Set a high standard for operational discipline, efficiency, and execution within the Client Success organization.&nbsp;
</li>
</ul>
<ul>
<li>
Establish and scale repeatable processes for compliance management, client engagement, and success tracking.&nbsp;
</li>
</ul>
<ul>
<li>
Partner with Product, Sales, and Marketing to ensure client insights shape strategy, messaging, and platform enhancements.&nbsp;
</li>
</ul>
Deliver Measurable Growth&nbsp;
<ul>
<li>
Ensure retention rates consistently exceed industry benchmarks by delivering exceptional value and outcomes to clients.&nbsp;
</li>
</ul>
<ul>
<li>
Drive expansion opportunities by connecting clients with additional SSC services (e.g., Prequal Maintenance, Training Qualification, and our Learning Management System).&nbsp;
</li>
</ul>
<ul>
<li>
Contribute to SSC’s growth goals by scaling Client Success into a competitive differentiator that fuels referrals and long-term loyalty.&nbsp;
</li>
</ul>
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6fk9EfbeD3

Director of Client Success

<h3>Job Description</h3>
Job Description
Position Overview: We are looking for a highly proactive and results-oriented Director, Client Success &amp; Strategic Partnerships to lead the vision and execution of our client success initiatives. This role will be instrumental in establishing best practices for client success throughout the organization, fostering deep, long-term relationships, and driving significant revenue growth through existing accounts. This hybrid role blends the core functions of an Account Manager and a Customer Success Manager, focusing on client satisfaction, the successful execution of projects, and identifying opportunities for upsell and cross-sell.
The ideal candidate will be a seasoned professional with an ability to manage strategic accounts, deliver exceptional results, and build strong, long-lasting relationships. You will take ownership of key accounts, ensuring that each project is executed flawlessly while maximizing both client success and CreatorUp’s growth potential. You will serve as a problem-solver, proactively identifying potential issues and implementing solutions to enhance the client experience and achieve client goals. While not directly overseeing client delivery, you will maintain a keen awareness of project status and strategically engage internally or externally to ensure client expectations are consistently met or exceeded.
 
Key Responsibilities:
<ul>
<li>Strategic Client Relationship Management: Act as the primary point of contact for a portfolio of key accounts, building deep relationships with senior stakeholders to ensure their needs are met, fostering trust, and positioning CreatorUp as an indispensable partner.</li>
<li>Client Success Strategy &amp; Best Practices: Establish and implement comprehensive client success best practices across the organization, developing scalable processes and strategies to enhance client satisfaction, retention, and loyalty. Train and enable extended teams on positive client interactions and best-in-class service delivery.</li>
<li>Client Success Enablement: Collaborate with clients to understand their evolving business objectives and creative needs. Provide ongoing strategic guidance, best practices, and insights to ensure that their projects are successful and they realize maximum value from CreatorUp’s offerings.</li>
<li>Growth and Revenue Generation: Drive business growth by identifying opportunities for upselling and cross-selling additional services or products to existing clients. Work closely with the sales team to close new business within existing accounts while continuously expanding CreatorUp's footprint.</li>
<li>Performance Management: Define, track, and communicate both quantitative (e.g., revenue, project milestones, renewal rates) and qualitative (e.g., client satisfaction, NPS, customer feedback) success metrics. Use data-driven insights to refine client strategies, ensuring consistent client growth and satisfaction. Possess a strong track record in client retention and renewal.</li>
<li>Project and Program Awareness: Maintain awareness of end-to-end project delivery for your clients, understanding project status and proactively inserting yourself either internally with project teams or externally with clients to manage expectations and ensure successful outcomes, focusing on measurable outcomes and KPIs.</li>
<li>Feedback and Continuous Improvement: Regularly engage clients for feedback to identify gaps, celebrate successes, and continuously improve the customer experience. Analyze this feedback and work cross-functionally with product and operations teams to improve service delivery.</li>
<li>Cross-Functional Collaboration: Partner with sales, marketing, product, and operations teams to ensure alignment on key initiatives and that clients’ expectations are exceeded at every stage of their journey with CreatorUp. Work closely with product teams to relay client needs and influence product roadmaps.</li>
<li>Client Onboarding &amp; Education: Guide clients through an impactful onboarding process to ensure they fully understand how to leverage CreatorUp’s solutions. Provide ongoing education and resources to clients to foster adoption and optimize the value they derive from our offerings.</li>
</ul>
 
Qualifications:
<ul>
<li>Bachelor’s degree in Business, Marketing, or a related field preferred. MBA or other relevant advanced degrees are a plus.</li>
<li>7+ years of progressive experience in client success, account management, or sales, ideally within the tech, creative, or digital content industries, with a proven track record in client retention and renewal.</li>
<li>Proven experience in building and managing senior-level relationships and driving business growth through account expansion.</li>
<li>Strong understanding of both qualitative and quantitative client success metrics and how to leverage them for performance improvement.</li>
<li>Experience managing complex, cross-functional projects with multiple stakeholders.</li>
<li>Highly analytical, with the ability to derive actionable insights from data and translate them into strategic recommendations.</li>
<li>Exceptional communication and presentation skills, with a natural ability to build rapport and influence key stakeholders.</li>
<li>Strong proficiency with CRM tools (e.g. Salesforce) and experience working with marketing automation and other client engagement platforms.</li>
<li>A proactive, self-starter mentality with a strong problem-solving aptitude.</li>
</ul>
 
Key Performance Indicators (KPIs):
<ul>
<li>Client Retention Rate: Target of 90%+ annual retention for assigned key accounts.</li>
<li>Revenue Growth: Achieve year-over-year revenue growth for assigned accounts, with a focus on upsell/cross-sell opportunities.</li>
<li>Client Satisfaction: Target NPS score of 40+, tracking client satisfaction and loyalty.</li>
<li>Project Delivery Metrics Awareness: Maintain awareness of project delivery metrics to ensure client expectations are met, impacting overall client satisfaction.</li>
<li>Expansion Opportunities: Identify and close a minimum of 2 new business opportunities per quarter within existing accounts.</li>
<li>Client Success Best Practice Adoption: Measure the successful implementation and adoption of new client success best practices across relevant teams.</li>
</ul>
 
Key Activities:
<ul>
<li>Client Onboarding &amp; Kick-off: Conduct successful client onboarding and kick-off meetings, ensuring alignment on project timelines, goals, and deliverables.</li>
<li>Account Health Monitoring: Regularly check in with clients through quarterly business reviews (QBRs), project status meetings, and one-on-one calls to monitor account health.</li>
<li>Sales Collaboration: Identify potential sales opportunities within existing accounts and collaborating on proposal development.</li>
<li>Internal Cross-Functional Communication: Coordinate with product, design, and operations teams to ensure smooth project delivery and client satisfaction.</li>
<li>Client Workshops &amp; Training: Lead workshops or training sessions to educate clients on new features, products, or services that will help them achieve their objectives.</li>
<li>Team Training &amp; Enablement: Develop and deliver training programs to extended teams on effective client communication, problem-solving, and best practices in client interactions.</li>
<li>Process Improvement: Continuously identify and implement improvements to client success processes and workflows, leveraging CRM and automation tools.</li>
</ul>

Director, Client Success & Strategic Partners

<h3>Job Description</h3>
Job Description
Are you a people-first leader who thrives on developing others? Do you love thinking strategically about client interactions and business growth? Can you handle crucial conversations while still creating a positive and engaging experience?
Join our Client Success Team as the Director of Client Success, where you will lead a high-performing team to deliver exceptional results for our clients, solve big problems, and create scalable processes that make a real impact.
Key Responsibilities:
<ul>
<li>Serve on RentVision’s Leadership Team and contribute to strategic company decisions.</li>
<li>Lead, manage, and hold accountable a team of 6 direct reports to ensure high performance and alignment.</li>
<li>Design and implement scalable client success and onboarding strategies that improve efficiency and outcomes.</li>
<li>Solve recurring issues and step in to support high-value or at-risk clients when needed.</li>
<li>Develop team processes, tools, and training programs to support growth and quality service delivery.</li>
<li>Deliver exceptional results in onboarding, client satisfaction, retention, and client expansion.</li>
<li>Travel 5–10 times annually for in-person meetings with key clients and to evaluate team performance.</li>
</ul>
Client Communication:
<ul>
<li>You will oversee a team that engages with clients daily. In this role, you will help to craft client strategies, handle escalations, fill in when needed for team members, meet face-to-face with high-value clients, and periodically join client calls or send communications directly.</li>
</ul>
Team Collaboration:
<ul>
<li>Location: This is an on-site role in Lincoln, NE. Candidates must live in or be willing to relocate to the area.</li>
<li>Work Style: In-person collaboration is essential for leading and coaching our team. You’ll work in a team-office environment and be available to support team members on a daily basis.</li>
</ul>
Requirements
<ul>
<li>7+ years of progressive experience in client success, customer success, or account management.</li>
<li>3+ years of experience directly leading and managing teams.</li>
<li>Willing and able to travel 5–10 times per year for in-person meetings with key clients and to evaluate team performance.</li>
<li>High capacity for learning, strategic thinking, and problem-solving.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Bachelor’s degree in Business, Marketing, Advertising, Public Relations, or a related field.</li>
</ul>
Preferred Experience:
<ul>
<li>Masters degree in Business, Marketing, Advertising, Public Relations, or a related field.</li>
<li>Experience in digital marketing at the tactical and strategic levels.</li>
<li>Familiarity with the multifamily industry.</li>
<li>Working knowledge of HubSpot CRM, Google Ads, Meta Ads, Google Analytics, and SEO/web development fundamentals.</li>
</ul>
Position Details:
<ul>
<li>Position Type: Full-time, exempt</li>
<li>Compensation: Salary</li>
</ul>
Benefits
Work at a “Best Place to Work” Company
RentVision was recently certified as a Great Place to Work, one of Fortune’s Best Workplaces in Advertising &amp; Marketing, one of Lincoln’s Best Places to Work (#2 medium-sized company), one of the Best Places to Work in Multifamily (#6 nationwide), and we recently scored a 4.6/5 on Gallup’s Q12 Engagement Survey.
401(k) Match
Planning for your financial future is important. We offer enrollment in our company sponsored 401(k) as well as contribution matching to help you get it done.
Health Insurance
We care about your health. RentVision offers enrollment in health, vision, dental insurance plans, and also pays a portion of health insurance premiums.
Life Insurance
You’re important to us and we want you to know that. We offer life insurance to employees at no out-of-pocket cost.
Short-Term and Long-Term Disability
We’re here to help when the unexpected happens. We provide both short-term and long-term disability insurance to all of our employees. Our short-term disability plan also offers medical leave for pregnancy.
Paid Time Off
It’s all about that healthy work-life balance—work hard, play hard, right? RentVision provides paid time off and paid holidays, including extra time off around Thanksgiving and Christmas.
Paid Parental Leave
At the end of the day, family matters most. We know the importance of those precious moments you have with your new little one, so we provide paid parental time off.
Fizzy Friday
You work hard all week, so why not have a little fun on Friday? At 3:30 PM we celebrate a week’s worth of work with games, snacks, and fizzy beverages. Hope you like competition.
Recognition Lunch
You’re one in a million, and we want you to know that. Every month we celebrate our employees with a free lunch (yeah, you read that right) and recognition galore.
Unlimited Coffee
Need a pick-me-up? We’ve got a coffee machine stocked full of cappuccinos, lattes, black coffee, and more.
Discounted Gym Membership
If you've got the drive, we've got you covered. We partnered with a local gym to provide a total package gym membership for just $10 a month.
About RentVision
RentVision was founded in 2009, after our Founder and CEO, David Watson, spent multiple weekends hunting for an apartment. After weeks of searching, he signed a lease on a unit he’d never seen. Frustrated by this experience, David believed there had to be a better, easier way to confidently rent an apartment. This sparked the idea for a new innovation—the industry's first Walkthrough Video Tour. RentVision has been innovating, developing, and growing ever since.
Today, we operate in the multi-family marketing industry where we create software platforms, build websites, offer strategic advising, deliver media solutions, and travel the country sharing industry knowledge. We are part tech company and part full-service organization, combining the best of both worlds: excellent software solutions with remarkable client service. Learn more about our company at <a href="https://www.rentvision.com/our-company" target="_blank">https://www.rentvision.com/our-company</a>.
Our Purpose: To consider others as more important than ourselves.
Our Mission: To make renting apartments easy.
Our Vision for Our Clients: To deliver a predictive leasing platform that optimizes marketing and revenue management.
Our Vision for Prospective Residents: To help people rent an apartment without needing to drive anywhere.
Our Core Values:
<ul>
<li>Be Remarkable - We use our intelligence, personality, and unique skills to deliver amazing results.</li>
<li>Systemize Excellence - We build and do what is excellent, efficient, and repeatable.</li>
<li>Considerate Candor - We seek and give direct feedback that is thoughtful and productive.</li>
<li>Maximize Talent - We know our weaknesses. We live in our strengths.</li>
<li>Team Hustle - We deliver success through hard work and camaraderie.</li>
</ul>

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