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Sr Programmer, EDI CalOptima Join Us in this Amazing Opportunity The Team You'll Join We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. More About the Opportunity We are hoping you will join us as a Sr Programmer, EDI and help shape the future of healthcare where you'll be an integral part of our ISEA - Electronic Data Interface team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. The Programmer Sr for Electronic Data Interchange (EDI) will design, develop and implement software applications, perform complex and analytical assignments, manage multi-tasking projects and create, modify and maintain business applications. You will analyze and design existing systems and programs, develop or recommend new systems or modifications, manage development and implementation of multi-site, web-enabled applications, perform system analysis of programs and processes and interface with end users to determine system requirements to improve efficiency, accountability and workflow. Additionally, you will assist with application architectural design, technology research and developing prototypes for proof of concept. Together, we are building a stronger, more equitable health system. Your Contributions To the Team: 
<ul>
<li>95% - Program Support
<ul>
<li>Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. </li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Analyzes, designs and develops systems and applications, working with the full software development lifecycle of new projects, writing and maintaining documentation to describe program development, logic, coding, changes and corrections and consulting with stakeholders and users to gather information about needs, objectives, functions, features and other requirements.</li>
<li>Provides support on projects including designing, building and maintaining complex Extract-Transform-Load (ETL) SQL Server Integration Services (SSIS) packages.</li>
<li>Serves as a full stack developer on multi-tier scalable, fault tolerant and secured applications.</li>
<li>Develops highly responsive web user interfaces (UIs) such as Angular JS and .NET/Core, interfaces with third party components, builds and consumes Application Programming Interface (API) calls via web services such as Simple Object Access Protocol (SOAP) or Representational State Transfer (RESTful) and writes and consumes data related objects on the back end Structured Query Language (SQL) database. </li>
<li>Collaborates with developers, stakeholders and subject-matter experts to establish technical vision and analyze trade-offs between usability and performance needs.</li>
<li>Coordinates with technical team on the development of test plans and works with the Information Technology Services (ITS) groups to ensure complete testing of all applications. </li>
<li>Provides support for existing business systems by maintaining and enhancing existing web and client-based applications, modifying existing programs to conform to system changes, addressing and solving complex customer service tickets and advising and working with user departments to resolve specific or complex problems.</li>
<li>Provides support related to modules by providing innovated solutions through researching software and matching with user requirements, advising users on limitations and providing alternative approaches.</li>
<li>Conducts unit tests of new or modified applications.</li>
<li>Participates in code reviews to represent reviewed work for adherence to standards and specifications. </li>
<li>Writes or revises programming documentation, operations documentation and user guides in accordance with standards. - </li>
</ul>
</li>
</ul>
<ul>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned. </li>
</ul>
</li>
</ul>
 Do You Have What the Role Requires? 
<ul>
<li>Bachelor's degree in computer science, information science or related field PLUS 5 years of experience with Visual Studio (2015 version or newer) required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>5 years of programming experience with C# .Net required. </li>
<li>5 years of programming experience with Transact SQL (Microsoft SQL Server) required. </li>
<li>5 years of data integration utilizing SSIS required.</li>
</ul>
 You'll Stand Out More If You Possess the Following: 
<ul>
<li>Experience with Azure DevOps Server. </li>
<li>3 years of experience in the health care industry. </li>
<li>3 years of experience with the Accredited Standards Committee X12 and Health Level Seven (HL7) electronic formats. </li>
<li>1 year of experience with Biztalk.</li>
</ul>
 What the Regulatory Agencies Need You to Possess? 
<ul>
<li>n/a</li>
</ul>
 Your Knowledge &amp; Abilities to Bring to this Role: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Your Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Ways We Are Here For You 
<ul>
<li>You'll enjoy competitive compensation for this role.
<ul>
<li>Our current hiring range is: Pay Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476). 
<ul>
<li>The final salary offered will be based on education, job-related knowledge and experience, skills relevant to the role and internal equity among other factors. </li>
</ul>
</li>
</ul>
</li>
<li>This position is approved for Full Telework (**If the position is Telework, it is eligible in California only**) </li>
<li>A <a href="https://apptrkr.com/get_redirect.php?id=6823949&amp;targetURL=https://www.caloptima.org/en/careers#benefits" target="_blank">comprehensive benefits package</a> </li>
<li>CalPERS pension program and additional retirement packages. </li>
<li>Additional benefits and perks including:
<ul>
<li>A generous PTO program</li>
<li>A quality work life balance</li>
<li>Various wellness programs</li>
<li>Tuition Reimbursement</li>
<li>Professional development opportunities</li>
<li>Career development opportunities</li>
<li>Flexible scheduling</li>
<li>And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.</li>
</ul>
</li>
</ul>
 Our Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 Why Join Us? We believe that diverse perspectives drive innovation. Each employee brings a unique perspective to the overall team and we value everyone's input and we are committed to creating an inclusive environment where you and every team member can thrive while making a meaningful impacts on our community members. Our team reflects and represents the communities we serve, and we welcome candidates from all backgrounds who share our commitment to accessible, quality healthcare. What's Your Next Step? All Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Do NOT miss out. If you want to join our team, the deadline for the first review of applications is December 25, 2025 at 9:00 PM (PST). We are encouraging you to apply early. If you apply after the first review date, your application is not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Our Commitment to You Your application and resume will be reviewed by a dedicated recruiter to this position. If your experience matches what we need, we will reach out to you to discuss the next steps. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet. We will make sure to keep you updated through each step of the process on your candidate portal. Please make sure to watch for updates on your candidate portal and you emails which will be sent to the email address you listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6823949" target="_blank">https://jobs.caloptima.org/jobs/sr-programmer-edi-505-city-parkway-west-california-united-states</a> Copyright 2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-a44b322eda91bf45879296765addfd74

Sr Programmer, EDI

Position Summary
The Office of the General Counsel (OGC) currently consists of 16 attorneys working collaboratively to provide a full range of legal services to Columbia University.&nbsp; OGC is seeking an attorney with corporate and/or transactional experience to work on a range matters of including:&nbsp; business matters, contract review, litigation, labor and employment, copyright, property acquisitions, student and faculty issues, and tax, among others. Although the role will be generalist in nature, it will focus on contracts/transactional matters at the outset and may be adjusted based on the experience/skills of the successful candidate and needs of the organization. The Assistant/Associate title and salary will be commensurate with level of relevant experience.
Responsibilities
<ul>
<li>Provide advice and counsel to internal clients, including University leadership, on a wide variety of issues of critical importance to the University;</li>
</ul>
<ul>
<li>Draft, negotiate, and/or review a variety of contracts related to topics such as online educational platforms and executive education, educational collaboration and affiliation agreements, and MOUs; Monitor legal issues and trends affecting higher education; analyze relevant research, trends, and proposed regulations to make recommendations on matters affecting institutions of higher learning; Develop, draft and interpret University policies; counsel on issues of policy formation and application; Respond to complaints, demands, subpoenas and regulatory inquiries directed to the University; Conduct and/or oversee and support internal investigations; Manage outside counsel on certain litigation, investigations and audits; Work independently on routine legal matters while recognizing issues of institutional importance, taking proactive steps to resolve issues while keeping the General Counsel, Deputy General Counsel and internal clients appropriately informed; Effectively communicate to clients by clearly explaining practical solutions for addressing problems, appropriately balancing legal considerations with institutional programmatic and policy objectives; and Support all University related legal eﬀorts as needed.</li>
</ul>
Minimum Qualifications &amp; Skills
Education: A Juris Doctor degree from a nationally recognized law school with excellent academic credentials in law school and in undergraduate studies.
Required:
<ul>
<li>Five plus years of practice experience at law ﬁrm, government agency and/or in-house experience in advising and counseling clients (Assistant/Associate title will be commensurate with level of relevant experience); Higher Education, government agency and/or other in-house experience a plus; Ability to analyze complex situations and react appropriately; Ability to exercise sound judgment after researching and interpreting relevant facts; Ability to prioritize and meet deadlines; Ability to supervise outside counsel in a cost-eﬀective manner; Ability to work with minimal supervision and to handle multiple high priority tasks simultaneously Excellent drafting skills; Conﬁdence and judgment necessary to act pragmatically; High level of intellectual curiosity; Ability and desire to function collaboratively; Strong interpersonal skills and the ability to communicate easily with colleagues and internal clients; and Must be admitted to the New York State Bar or admitted within one year of hire.</li>
</ul>

Associate General Counsel

Fairfield Properties has a career opportunity for an experienced HVAC Service Technician. The HVAC Service Technician role must be familiar with gas furnaces and water heaters and central HVAC package systems. Universal Certification required. Suffolk/Nassau locations. Year-round, full-time position. Excellent benefits including company vehicle, 401K, and medical benefits. A great opportunity.&nbsp;If you are qualified and wish to work with a solid, outstanding organization, apply by emailing us at:&nbsp; <a href="mailto:caitlyn.kearney@fairfieldproperties.com" target="_blank">caitlyn.kearney@fairfieldproperties.com</a>&nbsp;or fax resume to 631-499-3667, phone call 631-499-6660 x 224.
Excellent Benefits&nbsp;All expenses paid company car including lease payments, repairs and maintenance, and company gas card. Excellent benefits include premium medical and dental plans, Aflac supplemental insurance, group life insurance, long-term disability, and 401K with 25% company match to the maximum allowed by law.&nbsp;
Fairfield Properties&nbsp; We are a privately owned Long Island, New York based company.&nbsp; As premier owners, manager, and developer of multi-family Real Estate on Long Island for over 50 years we have successfully managed properties in Suffolk, Nassau, and Queens Counties. Fairfield Properties won National Awards for excellence in management, construction, and development and our professional back-office staff is the best in the industry.
<ul>
<li>Fairfield owns and manages 15,000+ rental apartments and 1.5+ million square feet of commercial space. Properties throughout Suffolk, Nassau, Queens Counties. </li>
<li>Fairfield Construction and Development builds rental communities from the ground up. </li>
<li>Fairfield’s Asset Management Division manages 9,000+ units comprised of Condominiums, Cooperatives and Homeowner Associations.</li>
<li>Additional services for our clients are provided by: Fairfield Community Coverage / Fairfield Mortgage / Fairfield’s Sales Division.&nbsp;</li>
</ul>
Hourly range $25.00 - $50.00
Company vehicle, gas, benefits, medical, dental, 401K w/25% company match.&nbsp;

HVAC Service Technician

Senior Data Scientist, IBM Corporation, New York, NY (Up to 40% telecommuting permitted): Work within an AI (Artificial Intelligence) focused organization that delivers solutions across industries such as energy and utilities, manufacturing, government, forestry and agriculture, consumer products, retail, insurance, and financial services. Build AI-powered solutions using one or more AI agents to address complex business problems. Architect and automate the AI solution pipeline, including data processing, model fine-tuning, inferencing, and integrating models with feedback loops. Design solutions for various use cases such as regulatory compliance related to deforestation-free products, wildfire risk assessment in powerline corridors, flood risk evaluation, and agroforestry risk indexing. Leverage diverse environmental datasets such as satellite imagery, Lidar, and weather data, along with internal or client-specific datasets, to develop comprehensive AI models. Collaborate with cross-functional teams including clients, product managers, engineers, software developers, and junior data scientists to gather requirements and deliver scalable solutions. Mentor and enable junior data scientists in model training techniques and tools. Develop and refine AI models and solutions through rapid prototyping, incorporating feedback from stakeholders to ensure alignment with client needs. Conduct testing, deployment, and performance evaluation of AI solutions in initial rollouts. Coordinate the transition of mature AI solutions to support and services teams for continued operations and scaling. Utilize: GDAL, PDAL, Laspy, Quantum Geographic Information System (QGIS tool), MMSegmentation, Terratorch, Physiological Process Predicting Growth (3-PG). Required: Master's degree or equivalent in Data Science, Computer Science, Statistics or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master's degree) and one (1) year of experience as a Senior Data Scientist or related. One (1) year of experience must include utilizing GDAL, PDAL, Laspy, Quantum Geographic Information System (QGIS tool), MMSegmentation, Terratorch, Physiological Process Predicting Growth (3-PG). $210215 to $240215 per year. Please send resumes to <a href="mailto:recruitad@us.ibm.com" target="_blank">recruitad@us.ibm.com</a>. Applicants must reference AV213 in the subject line.&nbsp; &nbsp;

Senior Data Scientist

Fin'l Srvcs: Morgan Stanley Services Group Inc. is hiring for following roles throughout facilities in NY, NY: Director, Software Engineer to serve as sr app dvlpr &amp; key techn'l contributor for enterprise platforms supporting client-facing finan'l reporting &amp; compliance syst's (JR017645, salary range $161000 - $165000); Director, Lead Software Engineer to implement new req'mts for tech syst's (JR015153, salary range $152000 - $165000); Associate, Risk / Policy Management to prepare in-depth credit reviews for new &amp; existing clients, determine appropriate credit limits &amp; ratings, compile recommendations, manage limit &amp; tenor excesses (JR017755, salary range $131000 - $140000); Director, Lead Data &amp; Analytics Engineer to maintain &amp; support srvcs &amp; capabilities of firm's internal search infrastructure (JR025360, salary range $160000 - $165000); Vice President, Finance to perform operational &amp; fin'l controllership over tech bus. unit (JR000583, salary range $178000 - $205000). All positions req rel. degree &amp; or exp &amp; or skills. Multiple open positions at various prof'l levels. For more info &amp; to apply online, visit us at <a href="https://morganstanley.eightfold.ai/careers?source=mscom" target="_blank">https://morganstanley.eightfold.ai/careers?source=mscom</a> &amp; search for these opportunities. No calls pls. EOE

Financial Services

Technical Business Analyst, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 60% telecommuting permitted): Gather requirements, design solutions, and plan for project execution. Provide testing, implementation, and post-implementation support for system changes. Create functional specification documents, process workflows, and standard operating procedures (SOPs) for new enhancements. Support strategic initiatives from planning through execution by identifying risks and tracking progress. Coordinate with teams to resolve production incidents promptly and ensure system recovery. Demonstrate expertise in implementation design, testing execution, internal communication, and independent task management. Develop work plans and deliver outcomes aligned with cloud implementation roadmaps and methodologies. Perform data mapping to migrate or transfer third-party application data into the Salesforce cloud platform using API integration. Work with core Salesforce objects such as accounts, contacts, reports, tasks, service requests, and dashboards, and create custom objects or applications based on business requirements. Manage deployments across environments using change sets and assist with code migration from Sandbox to Production using CI/CD and Salesforce DX. Adhere to defined deployment procedures for production and non-production environments. Utilize: JIRA, Salesforce CRM, SQL, Tableau, MS Visio, Lucid chart, Veeva iMR, Postman, Python, Gitlab, Monday.com. Required: Master's degree or equivalent in Engineering or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master's degree) and one (1) year of experience as a Business Analyst or related. One (1) year of experience must include utilizing JIRA, Salesforce CRM, SQL, Tableau, MS Visio, Lucid chart, Veeva iMR, Postman, Python, Gitlab, Monday.com. $150550 to $197400 per year. Please send resumes to <a href="mailto:recruitad@us.ibm.com" target="_blank">recruitad@us.ibm.com</a>. Applicants must reference AV212 in the subject line.&nbsp; &nbsp;

Technical Business Analyst

<h3>Job Description</h3>
Job DescriptionThe Client Service Manager sources, screens, hires and retains qualified healthcare professionals to&nbsp; meet the office’s business needs. The Client Service Manager develops relationships with clients,&nbsp; consumers and referral sources to determine existing needs, successful placements, and additional&nbsp; business opportunities. The Client Service Manager is responsible for building a network of qualified&nbsp; candidates, evaluating skills in relation to the position requirement, negotiating compensation,&nbsp; overseeing completion of on-boarding requirements, and managing active direct care workers. The Client&nbsp; Service Manager is expected to be knowledgeable of industry trends globally and within their market&nbsp; segment to identify top accounts, forecast opportunities, and consult with candidates. They are also&nbsp; expected to share best practices, and maintain and develop relationships within the industry to foster&nbsp; stronger business relations.&nbsp; B. PRIMARY RESPONSIBILITIES: 1. Develops and executes recruitment strategies to attract, screen and hire quality healthcare&nbsp; professionals who meet the office’s immediate and projected needs. 2. Utilizes various recruitment tools and methods to source and attract a pool of qualified and&nbsp; diverse candidates. 3. Responsible for on-call duties during non-business hours and weekends as needed.&nbsp; 4. Matches and evaluates candidate skills to client and consumer needs through screening and&nbsp; interviewing. 5. Completes necessary reference checks on candidate’s background and work experience. 6. Ensures candidates meet required hiring standards for 365 Health Services and applicable&nbsp; contracts. 7. Negotiates salary and terms and conditions of employment with candidates. 8. Schedules direct care workers and field staff for initial placement and ongoing assignments. 9. Manages direct care workers and field staff while on assignment: assessing and investigating direct care worker as well as field staff concerns and issues, and provides performance coaching,&nbsp; counseling and disciplinary action when appropriate. 10. Maintains regular contact and develops relationships with active clients, consumers and referral&nbsp; sources to identify current staffing needs and requirements, projected openings, and potential&nbsp; new business opportunities. 11. Ensures client, consumer and referral source expectations are understood and met while&nbsp; addressing and resolving concerns relative to customer service, caregiver or field staff&nbsp; performance. 12. Documents candidate, direct care worker, field staff and client correspondence and activities&nbsp; within the system of record. 13. Incorporates direct care worker and field staff retention strategy into daily routine. 14. Responsible for learning all functionalities and operations of the branch office. 15. Adheres to and promotes company policies and procedures. 16. Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals,&nbsp; and business development leads. 17. Ensures confidentiality of all consumer records and personnel files in accordance with agency&nbsp; and HIPAA guidelines. Client Services Manager 18. Ensures all services, functions, and employee practices are in accordance with Affirmative Action&nbsp; policies and laws. 19. Responsible for ongoing compliance with all current federal, state and local regulations, company&nbsp; policies and procedures, and reimbursement guidelines. 20. Responsible for oversight of revenue cycle management. 21. Demonstrates a commitment to advancing 365 Health Services. 22. Must possess personal characteristics of professionalism and commitment to high standards with&nbsp; a strong work ethic, confidence, creativity, innovation, integrity and stability.
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30S7ayIP0W

Client Services Manager

<h3>Job Description</h3>
Job Description
Location: Dallas Area, but will be remote
Join a Company That Makes a Difference
At SUI, we specialize in protecting organizations that lend, support, and invest in their communities. Since 1978, we've provided insurance, escrow, compliance, and risk management solutions to community banks, auto finance companies, and regional lenders.
We understand our clients’ unique challenges—and we help them overcome them with tailored, efficient, and compliant solutions. If you're passionate about client success and want to work with a company that empowers local businesses and communities, we’d love to meet you.
About the Role
As a Client Services Manager, you'll provide high-level support to SUI clients by establishing rapport and building product confidence with customers. The Client Services Manager is responsible for understanding the client’s business and operating strategy and translating information into specific client service requests (CSRs) with executable steps focused on achieving improvement in client and borrower experience, scalability, process standardization and operational efficiency in accordance with industry standards, regulatory agencies and client and company objectives and policies.
What You’ll Do
<ul>
<li>
Using knowledge of the client’s business needs, identify and implement effective solutions and respond to inquiries in a timely and accurate manner.
</li>
<li>
Create and maintain a client specific Client Procedure Manual.
</li>
<li>
Work with technology groups to implement and test programming changes and requests.
</li>
<li>
Identify trends based on client questions/feedback and provide solutions to known issues.
</li>
<li>
Monitor performance and client perception of service to ensure issues are identified and resolved quickly and effectively.
</li>
<li>
Meet with clients, either in person or via telephone, on a regular basis and document all information in call reports to be provided to management.
</li>
<li>
Complete a site visit minutes document to correspond to each client visit.
</li>
<li>
Maintain an up-to-date account task list highlighting all open and closed deliverables.
</li>
<li>
Provide training to clients as needed.
</li>
<li>
Keep abreast of all new services offered in order to keep the clients up to date.
</li>
<li>
Maintain appropriate, professional working relationships with clients and other employees.
</li>
<li>
Understand the P&amp;L process to ensure goals are met.
</li>
<li>
Review and distribute client scorecards as needed.
</li>
<li>
Identify and coordinate system/program/process enhancements to best serve the client’s needs.
</li>
<li>
May provide support during audits for lender compliance groups as needed.
</li>
<li>
Understand and adhere to federal and state guidelines and regulations.
</li>
<li>
Maintain a good working knowledge of the insurance industry through continuing education, self -study and seminar attendance.
</li>
<li>
Obtain Property and Casualty license.
</li>
<li>
Other duties and projects assigned..
</li>
</ul>
What You Bring
<ul>
<li>
Associate degree in business or a related field
</li>
<li>
3+ years of experience in client services or banking operations
</li>
<li>
Strong communication and relationship-building skills
</li>
<li>
Ability to manage multiple tasks and priorities
</li>
<li>
Experience training or mentoring team members is a plus
</li>
<li>
A proactive, solutions-focused mindset
</li>
</ul>
Why You’ll Love Working Here
<ul>
<li>
Competitive Base Salary
</li>
<li>
Discretionary Time Off
</li>
<li>
Casual Dress Code
</li>
<li>
Career Development Opportunities
</li>
<li>
Tuition Assistance
</li>
<li>
401(k) with Company Match
</li>
</ul>
 #hc204816

<h3>Job Description</h3>
Job Description
Location: Glen Allen, VA
Join a Company That Makes a Difference
At SUI, we specialize in protecting organizations that lend, support, and invest in their communities. Since 1978, we've provided insurance, escrow, compliance, and risk management solutions to community banks, auto finance companies, and regional lenders.
We understand our clients’ unique challenges—and we help them overcome them with tailored, efficient, and compliant solutions. If you're passionate about client success and want to work with a company that empowers local businesses and communities, we’d love to meet you.
About the Role
As a Client Services Manager, you'll provide high-level support to SUI clients by establishing rapport and building product confidence with customers. The Client Services Manager is responsible for understanding the client’s business and operating strategy and translating information into specific client service requests (CSRs) with executable steps focused on achieving improvement in client and borrower experience, scalability, process standardization and operational efficiency in accordance with industry standards, regulatory agencies and client and company objectives and policies.
What You’ll Do
<ul>
<li>
Using knowledge of the client’s business needs, identify and implement effective solutions and respond to inquiries in a timely and accurate manner.
</li>
<li>
Create and maintain a client specific Client Procedure Manual.
</li>
<li>
Work with technology groups to implement and test programming changes and requests.
</li>
<li>
Identify trends based on client questions/feedback and provide solutions to known issues.
</li>
<li>
Monitor performance and client perception of service to ensure issues are identified and resolved quickly and effectively.
</li>
<li>
Meet with clients, either in person or via telephone, on a regular basis and document all information in call reports to be provided to management.
</li>
<li>
Complete a site visit minutes document to correspond to each client visit.
</li>
<li>
Maintain an up-to-date account task list highlighting all open and closed deliverables.
</li>
<li>
Provide training to clients as needed.
</li>
<li>
Keep abreast of all new services offered in order to keep the clients up to date.
</li>
<li>
Maintain appropriate, professional working relationships with clients and other employees.
</li>
<li>
Understand the P&amp;L process to ensure goals are met.
</li>
<li>
Review and distribute client scorecards as needed.
</li>
<li>
Identify and coordinate system/program/process enhancements to best serve the client’s needs.
</li>
<li>
May provide support during audits for lender compliance groups as needed.
</li>
<li>
Understand and adhere to federal and state guidelines and regulations.
</li>
<li>
Maintain a good working knowledge of the insurance industry through continuing education, self -study and seminar attendance.
</li>
<li>
Obtain Property and Casualty license.
</li>
<li>
Other duties and projects assigned..
</li>
</ul>
What You Bring
<ul>
<li>
Associate degree in business or a related field
</li>
<li>
3+ years of experience in client services or banking operations
</li>
<li>
Strong communication and relationship-building skills
</li>
<li>
Ability to manage multiple tasks and priorities
</li>
<li>
Experience training or mentoring team members is a plus
</li>
<li>
A proactive, solutions-focused mindset
</li>
</ul>
Why You’ll Love Working Here
<ul>
<li>
Competitive Base Salary
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Discretionary Time Off
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Casual Dress Code
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Career Development Opportunities
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<li>
Tuition Assistance
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<li>
401(k) with Company Match
</li>
</ul>
 #hc204813

<h3>Job Description</h3>
Job Description
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Asheville, NC Assistive Home Care Office.
If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Responsibilities for a Client Services Manager:
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload while proactively growing it</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics</li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees </li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Bachelor degree is required</li>
<li>Prior medical office or home care experience preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skills</li>
</ul>
Why you'll love BAYADA:
<ul>
<li>BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.</li>
<li>Award-winning workplace: proud to be recognized as a Best Place To Work by Newsweek, Forbes, and Glassdoor.</li>
<li>Weekly pay</li>
<li>Work life balance: Monday-Friday 8:30-5 PM schedule</li>
<li>Weekly bonus potential</li>
<li>AMAZING culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence.</li>
<li>Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more.</li>
<li>Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more.</li>
<li>Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more</li>
<li>Check out our blog: <a href="https://www.bayada.com/search?q=Newsweek" target="_blank">https://www.bayada.com/search?q=Newsweek</a></li>
<li>Benefits: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program. To learn more about BAYADA Home Health Care benefits, </li>
</ul>
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

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