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Director of Campus Operations San Francisco Bay University Category: Staff Type: Full Time Min. Experience: Director Salary: $180,000 - $200,000 About San Francisco Bay University: San Francisco Bay University (SFBU), a nonprofit, WASC-accredited, university situated in the heart of Silicon Valley in Fremont, California, seeks an innovative and experienced Director of Campus Operations SFBU's mission is to offer inclusive, innovative, and inspirational education for lifelong careers and our vision is to set the standard as a national model of higher education in service of the common good. At SFBU, students come first. We prioritize students' needs by fostering personal engagement among students, faculty, and staff. We are committed to providing affordable quality education with a deep commitment to diversity, equity, inclusion, and social justice. We encourage you to learn more about SFBU by reviewing our strategic plan at <a href="https://apptrkr.com/get_redirect.php?id=6464197&amp;targetURL=https://www.sfbu.edu/strategic-plan" target="_blank">https://www.sfbu.edu/strategic-plan</a>. Position Overview: Reporting to the Chief Operating Officer, the Director of Campus Operations provides strategic leadership for providing the highest quality physical environment for San Francisco Bay University to carry out its educational mission. The key responsibilities include: (1) property management, (2) long-term capital planning; (3) facilities operations; (4) campus safety, security, and emergency, (5) other auxiliary operations including student housing, online bookstore, and grab and go dining. The Director of Campus Operations supervises direct reports who manage facilities operations, safety and emergency operations, and auxiliary operations. Additionally, the Director oversees an operating budget of approximately $4M and a capital budget of $3M. This is a full-time, exempt, on-site position. Essential Duties and Responsibilities: 
<ul>
<li>Property Management
<ul>
<li>Oversee the activities of third-party property managers, including lease and sales negotiations, as well as the maintenance and operational integrity of all managed properties.</li>
<li>Evaluate the return on investment of all university-owned property and recommend actions to optimize the value for the university.</li>
</ul>
</li>
<li>Capital Planning and Projects
<ul>
<li>Co-lead the campus master planning process; implement systems to manage workflow, assets, and capital projects effectively.</li>
<li>Provide leadership and technical expertise in long-range project planning, design, and construction; landscape planning; and maintenance and repair operations.</li>
<li>Manage contractors and vendors associated with facilities development and operations. Oversee the implementation and documentation of the University plans, historic facilities records, and archives.</li>
<li>Serve as the point of contact with appropriate city and county staff, agencies, commissions, and committees involved with approval, permitting and inspections of campus facilities.</li>
<li>Provide leadership on the implementation of federal regulations, including the Americans with Disabilities Act (ADA) construction and building accommodation requirements, and CalOSHA and Fed-OSHA Industrial Safety orders.</li>
</ul>
</li>
<li>Facilities Operations
<ul>
<li>Oversee daily repair and maintenance of existing university-owned and controlled facilities.</li>
<li>Develop and implement a capital improvement and deferred maintenance program, including oversight of the renewal and replacement of facility and utility projects across their lifecycle.</li>
<li>Ensure compliance with environmental, health, and safety regulations, and keep updated to any changes to laws and regulations that impact the organization.</li>
<li>Create and maintain regulatory programs and submit required reports and data to federal, state, and local agencies.</li>
<li>Ensure that environmental policy and procedure manuals are available and updated at all times.</li>
</ul>
</li>
<li>Campus Safety, Security, and Emergency Management (outsourced)
<ul>
<li>Administer the Clery Act and serve as the Clery compliance officer.</li>
<li>Ensure a safe working environment that complies with regulatory guidance.</li>
<li>Develop and assess safety and emergency plans in line with current regulations. </li>
<li>Provide leadership for a comprehensive safety strategy, security operation, and emergency response plan for the campus.</li>
</ul>
</li>
<li>Auxiliary Operations
<ul>
<li>Manage auxiliary functions, including current student housing operations, online bookstore, and grab-and-go dining operations.</li>
<li>Ensures proper collaboration with facilities operations and residential community coordination </li>
<li>Resource ManagementSupervises X staff</li>
<li>Manages all facilities operations and capital budgets.</li>
</ul>
</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>A bachelor's degree is required in facilities management, engineering, property management, or a related field. </li>
<li>7+ years of demonstrated success in senior-level facilities management with an emphasis on quality service, responsiveness, and a proactive approach to continuous improvement.</li>
<li>3+ years of supervisory experience, managing and coaching team members. </li>
<li>Experience managing major construction and renovation projects effectively.</li>
<li>Experience working with oversight committees and local/state authorities.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>Master's degree in a related field.</li>
<li>5+ years directing and supervising maintenance and operations in an institutional, preferably educational environment.</li>
<li>Advanced written and presentation skills.</li>
<li>Registration as a Professional Engineer or Architect in California.</li>
</ul>
 Knowledge, Skills and Abilities: 
<ul>
<li>Working knowledge of all facets of major facilities planning, construction, and maintenance operations, including HVAC, electrical, and utility systems, utilizing computerized equipment. </li>
<li>Demonstrated success managing budgets.</li>
<li>Track record of managing million-dollar capital projects on time and within budget to clients' satisfaction. </li>
<li>Demonstrated working knowledge of city, state, and federal regulations relating to building design maintenance and construction.</li>
<li>Demonstrated knowledge of safety planning, security, and emergency planning and response.</li>
<li>Working knowledge of auxiliary operations, ideally within an institution of higher education.</li>
<li>Excellent customer service skills.</li>
<li>Strong written, oral, and interpersonal skills.</li>
<li>Proven interpersonal skills and the ability to lead and manage teams to achieve department goals.</li>
<li>Working knowledge of sustainability issues, standards, and energy efficiency best practices. </li>
<li>Principles and practices of higher education organization and structures are preferred.</li>
<li>Understand and demonstrate sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of college students, faculty, and staff.</li>
<li>Strong project management skills.</li>
<li>Experience with property management functions such as assessing fair market value, negotiating leases, tenant relations, and work order management.</li>
</ul>
 Work Environment and Physical Demands: 
<ul>
<li>Exposure to weather fluctuations.</li>
<li>Physical demands include lifting, bending, sitting, driving.</li>
</ul>
 Application Process: NOTE: The supervisor/appointing authority will decide what makes the most sense in this section. For full consideration, please submit: 
<ol>
<li>A completed application</li>
<li>A resume and letter of interest (CV) that describes your experiences based on the stated responsibilities, leadership approach, and your demonstrated commitment to diversity, equity, inclusion, and social justice. </li>
<li>Names and contact information of 3 references. </li>
</ol>
 This position description is not intended to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time, with or without notice. SFBU is an Equal Opportunity / Affirmative Action Employer: SFBU is committed to providing equal employment opportunities for all employees and applicants for employment. SFBU does not discriminate in employment opportunities or practices based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other characteristic protected by law. In accordance with federal and state disability laws, San Francisco Bay University provides reasonable accommodations to applicants with disabilities. If you require assistance during the application or interview process, please contact SFBU Human Resources at <a href="https://apptrkr.com/get_redirect.php?id=6464197&amp;targetURL=mailto:hrmgr@sfbu.edu" target="_blank">hrmgr@sfbu.edu</a>. To apply, please visit: <a href="https://apptrkr.com/6464197" target="_blank">https://app.trinethire.com/companies/33737-san-francisco-bay-university/jobs/110836-director-of-campus-operations</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-fb77885177fda34383a2f2ffdb915b95

Director of Campus Operations

Fin'l Srvcs: Morgan Stanley Services Group, Inc. is hiring for following roles thruout facilities in NY, NY: Director, Software Engineer to work closely w/ bus. analysts &amp; product owners to gather &amp; document req'mts (JR013217, sal range $141,000-$165,000); Director, Lead Software Engineer to coord w/ bus. users to digitize req'd bus. processes &amp; address user queries across all bus. processes workflows (JR015029, sal range $148,000-$165,000; Associate, Software Engineer to design, dvlp, &amp; maintain apps used by internal bus. units (JR014958, sal range $138,000-$150,000); Director, Software Engineer to create &amp; work on data architecture (JR014961, sal range $157,000-$165,000); Director, Software Engineer to design &amp; dvlp natural language processing methodologies for info extraction from textual data (JR014971, sal range $149,000-$165,000); Vice President, Human Capital Mgmt &amp; Corp Svcs to plan, direct &amp; coord HR activities &amp; staff globally, partnering w/ regional HR partners (JR000429, sal range $170,000-$242,000); Director, Finance to provide governance &amp; control framework across Fin'c organization w/ respect to certain tax reporting &amp; transfer pricing, primarily where info is req'd from various stakeholder groups in Fin'c &amp; req'mts involve more complex &amp; riskier processes (JR015019, sal range $147,000-$155,000); Associate, Risk / Policy Management to lead underwriting approvals &amp; managing client credit portfolios across domestic (US) &amp; internat'l mkts (JR015136, sal range $124,000-$140,000). All positions req rel degree &amp;/or exp &amp;/or skills. Multiple open positions at various prof'l levels. For more info &amp; to apply, visit <a href="https://morganstanley.eightfold.ai/careers?source=mscom" target="_blank">https://morganstanley.eightfold.ai/careers?source=mscom</a> &amp; search for these opp'tys. No calls please. EOE

Financial Services

Hearst Media Production Group (HMPG) is seeking a National Sales Manager that will drive sales efficiency and performance through effective management of tools, data, and internal processes aligned to Sales leadership’s strategy for title sponsorships, integrations, and branded content for national, unscripted programming. &nbsp;This role combines hands-on management of the Business Development team with rigorous KPI analysis to optimize prospecting activity, conversion rates, and pipeline health to consistently meet or exceed revenue and margin targets. &nbsp;The ideal candidate has a combination of leadership skills, business acumen, and creative thinking to effectively manage and motivate the Business Development team, and collaborate cross functionally with HMPG Leadership, Production, Business Affairs, and Finance.
This position reports to the Senior Vice President, Managing Director of Sales and is in office five (5) days at our Hearst offices located in Charlotte, NC. &nbsp;Relocation assistance available.
Responsibilities
<ul>
<li>Own day-to-day sales pipeline management: identify, research, prioritize, and equitably assign targets to maximize coverage and effectiveness</li>
<li>Provide oversight and coaching of the Business Development team to hit outbound activity targets (calls, emails, meetings), qualify opportunities, and remove barriers to advance deals</li>
<li>Manage third-party partners, including onboarding, goal-setting, performance oversight, and compliance with company standards</li>
<li>Support the rollout and implementation of new business opportunities developed by Sales management, translating strategy into action</li>
<li>Lead creative implementation and strategic reviews of proposals and pricing with attention to production timing, costs, and alignment with Sales management’s revenue targets</li>
<li>Govern Salesforce CRM: conduct regular audits for consistency, accuracy, and reliability; implement strategic automations, custom fields, and dashboards to surface insights to Sales leadership; train and upskill the Business Development team on efficient use of sales tools and CRM best practices</li>
</ul>
Qualifications
<ul>
<li>8+ years of relevant business development and/or sales management experience with a demonstrated ability to achieve sales targets within an agency/media company or branded content studio experience required</li>
<li>Proficient in building media packages, sponsorships, and sales presentations</li>
<li>Problem-solver focused on results-driven solutions&nbsp;</li>
<li>Strong verbal and written communication, interpersonal skills, and the ability to support a high-energy sales culture that fosters success, enthusiasm, and a winning atmosphere</li>
<li>Willingness and ability to travel client pitches and meetings&nbsp;</li>
<li>Advanced proficiency in Salesforce and willingness to learn other tools / software such as Winmo, Monday.com, etc., to support the sales process</li>
</ul>
Education
<ul>
<li>Related experience and/or training considered as well as a combination of education and experience</li>
<li>HMPG is a proud supporter of military veterans. Related military training and experience will be considered</li>
</ul>
Diversity Statement
At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve.
Benefits
Hearst Television's benefit programs are modern, flexible and designed to focus on you. As a Hearst Television employee, you and your spouse or partner or dependents would have access to the following benefits.
<ul>
<li>Medical | Dental | Vision</li>
<li>401(k) matching</li>
<li>Emotional Wellness Support</li>
<li>Paid Time Off</li>
<li>Paid Parental Leave</li>
<li>LGBTQ+ Health Services</li>
<li>Additional benefits to meet your and your family's needs</li>
</ul>
About Company
<a href="http://www.hmpg.com" target="_blank">Hearst Media Production Group</a> (HMPG), a business unit of Hearst Television, is an independent producer and distributor of original programming for TV stations, broadcast and cable networks and streaming services. HMPG produces hundreds of hours of Emmy® Award-winning programming annually across linear, streaming, digital and social media platforms for domestic and international distribution in 100 countries. Its popular weekly educational/informational (E/I) programming blocks air weekends nationwide including “Weekend Adventure,” on ABC stations; “CBS WKND,” on the CBS Network; “The More You Know,” on the NBC Network; “One Magnificent Morning,” on the CW Network; “Mi Telemundo” on the Telemundo Network and “Go Time” on independent stations. HMPG also produces and/or distributes a diverse slate of other programming and content including the company’s dedicated FAST channels Xplore, The Jack Hanna Channel, Rovr Pets, and Lucky Dog Channel, available on some of the most popular smart TVs and streaming platforms. HMPG has offices in New York, Los Angeles, and Charlotte. HMPG is represented by United Talent Agency.

Hearst Media Production Group, LLC

National Sales Manager

<h3>Job Description</h3>
Job Description
About Us
Applecart is the leading technology company creating a new category of "Decision Maker Marketing". The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders that matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available or fully permissioned data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those that matter most to them. 
We are hiring a Director, Client Services in our New York City office.
About the Role:
We're looking for a people leader who can lead and inspire a team of Digital Strategy Managers and Associates. The team you will lead is responsible for driving complex digital marketing campaigns from strategy through execution and managing high-profile stakeholders in partnership with Sales. You'll lead the team in New York City at our HQ and report to the VP of Client Services. 
The team manages clients at the intersection of corporate reputation, public affairs, and B2B marketing, leading strategic digital advertising efforts for some of the country's most influential organizations—including Fortune 500 companies, agencies, trade associations, and advocacy groups.
In this role, you'll provide support, coaching, and structure to your team, helping them navigate fast-moving client use cases, and you will instill operational rigor and effectiveness. This role will not manage clients directly (though you will participate in some client calls and meetings in support of your team); rather, you'll manage a team of strategists who own the day-to-day client management responsibilities.
You'll collaborate internally and externally with a skilled team of media planners, analysts, and strategists who deliver digital programs that are tightly aligned to client objectives and grounded in performance data. 
What You'll Do:
<ul>
<li>Manage and oversee a team of direct reports. The team does the following:
<ul>
<li>Partners closely with sales to drive commercial outcomes, supporting the deal cycle by aligning customer success strategy with sales.</li>
<li>Owns the day-to-day management of client relationships across client accounts, proactively anticipating client needs. </li>
<li>Manages digital strategy execution from start to finish—developing campaign plans, overseeing media buys, and ensuring timely, high-quality delivery.</li>
<li>Translates client goals into smart, scalable digital paid media strategies across platforms including LinkedIn, Meta, Google, DSP and programmatic channels.</li>
<li>Leads or co-leads the creation and presentation of actionable campaign reporting and recommendations tailored to executive client audiences.</li>
<li>Collaborates with internal teams and external partners to ensure smooth campaign implementation to optimize client success.</li>
</ul>
</li>
<li>Hire, onboard, and train your team of up to 7 direct reports, with involvement in our enablement and certification program where applicable.</li>
<li>Meet regularly with team members 1:1, provide ongoing coaching, and conduct performance management (including formalized biannual reviews); keep records up-to-date across internal platforms.</li>
<li>Cross-functionally collaborate with Sales, Operations, Media, Product and other internal teams to improve processes, share feedback, and streamline ways of working on behalf of the CS function.</li>
</ul>
Experiences and Capabilities You Bring:
<ul>
<li>8+ years of digital advertising experience, preferably at a public relations, public affairs, communications, digital advertising or media buying agency, with proven client-facing experience.</li>
<li>5+ years of people leadership and management experience within scaling organizations and high-performing teams. </li>
<li>A track record of working with senior-level stakeholders (including C-suite executives) at companies, brands, and agencies within the Fortune 500 or public sector elected officials.</li>
<li>Demonstrated ability to lead teams having strategic business and digital marketing conversations with C-suite and important senior stakeholders within a client base of highly regulated industries (ie. government, non-profit, think tank, healthcare/life sciences, financial services, etc.)</li>
<li>Strong proficiency in core digital advertising platforms (Meta, LinkedIn, Google Ads, Twitter/X, TTD, LiveRamp, etc.) and an understanding of how to use digital media to influence decision-makers.</li>
<li>Strong storytelling and communication skills—both written and verbal—with the ability to distill complex data into insights that drive client decision-making.</li>
<li>Experience building polished business memos, decks, and performance analyses for executive audiences.</li>
<li>Proven experience in coaching, training and performance management.</li>
<li>Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities.</li>
</ul>
This is a hybrid role. Work from home or in the office on Monday and Friday, and in Applecart's New York City office Tuesday through Thursday. 
Compensation:
Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation.
The base salary range for this role is between $170,000.00-190,000.00,based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area.
A few facts about us:
<ul>
<li>Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD. </li>
<li>Applecart is growing quickly — over the last 3 years, we've increased our bookings by 8X, grown our headcount by 4X, and we're cashflow positive. </li>
<li>Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher.</li>
<li>Our investors include Bain &amp; Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, Executive Chairman of WME, and Jennifer Fonstad, Owl Capital Managing Partner, serve on our board. </li>
<li>Our work has been featured on Morning Joe on MSNBC, BloombergTV and The Colbert Report, and in Axios, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.</li>
</ul>

Director, Client Services

<h3>Job Description</h3>
Job Description
Baranski Law PC, a growing estate planning and elder law firm, is looking for a Client Services Director to be the key point of contact for our clients. This role ensures every client has a smooth, supportive experience from intake through plan completion.
This is not just another admin role — it’s a key position in our firm’s growth. For the right candidate, this role has the potential to expand into a leadership position with support staff as the firm grows.
DUTIES AND RESPONSIBILITIES
The Client Services Director is responsible for creating a relationship with the client that starts when they engage our firm.&nbsp; The Client Services Director’s job includes (but is not limited to) the following responsibilities:
<ul>
<li>Run 15-minute intake calls and manage client onboarding.</li>
<li>Greet, call and interact with our clients. Confirm appointments and send reminders.</li>
<li>Keep our CRM accurate and up to date.</li>
<li>Oversee pre-meeting communications and document prep.</li>
<li>Coordinate estate plan signing ceremonies and binder deliveries.</li>
<li>Assist in organizing client files and official binders for the client.</li>
<li>Serve as the client’s main contact for questions and updates.</li>
<li>Support occasional evening workshops or events.</li>
</ul>
PREFERRED QUALIFICATIONS
<ul>
<li>Excellent communication and organizational skills.</li>
<li>Comfortable managing tasks independently and meeting deadlines.</li>
</ul>
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to meet and deal with internal and external customers in a professional manner.
<ul>
<li>Proficiency with MS Office and/or Google Suite, and general ability to use technology.</li>
<li>2+ years in an administrative, client-facing, or service coordination role.</li>
<li>Experience with bookkeeping or QuickBooks a plus.</li>
</ul>
Schedule &amp; Pay
<ul>
<li>Flexible hours, generally Mon–Thu, 10:00 AM–3:00 PM.</li>
<li>Competitive pay with a 10% increase after successfully completing a 90-day training period.</li>
<li>This position has the opportunity to grow into a full-time position.</li>
<li>Occasional evening hours (2–3/month) may be required for live events.</li>
</ul>
If you’re ready to grow with a firm and take ownership of a role that truly matters, we’d love to meet you.
Company DescriptionSolo Law firm focused on Estate Planning and Elder law 
<h3>Company Description</h3>
Solo Law firm focused on Estate Planning and Elder law

Client Services Director

<h3>Job Description</h3>
Job Description
Client Services Director
 Role Summary
The Client Services Director (CSD) is a leadership role responsible for ensuring client satisfaction, retention, and growth by delivering exceptional service and fostering strong relationships. This role involves strategic planning, team leadership, and cross-functional collaboration to enhance customer experience and drive business success. The CSD will oversee client success teams, implement best practices, and work closely with internal departments to ensure clients achieve their goals with the company's products and services.&nbsp;
Key Responsibilities:&nbsp;
Service Delivery &amp; Operational Excellence&nbsp;
<ul>
<li>
Ensure consistent, high-quality service delivery that meets or exceeds client expectations.&nbsp;
</li>
</ul>
<ul>
<li>
Work closely with product and technical teams to resolve client issues and improve service efficiency.&nbsp;
</li>
</ul>
<ul>
<li>
Develop and implement client success programs, including training materials and best practices.&nbsp;
</li>
</ul>
<ul>
<li>
Leverage data and analytics to refine processes and optimize the customer journey.&nbsp;
</li>
</ul>
Client Relationship Management&nbsp;
<ul>
<li>
Ensure clients receive maximum value from products and services, driving satisfaction and retention.&nbsp;
</li>
</ul>
<ul>
<li>
Develop and maintain deep relationships with key clients, acting as a trusted advisor.&nbsp;
</li>
</ul>
<ul>
<li>
Oversee client onboarding and implementation, ensuring a seamless experience.&nbsp;
</li>
</ul>
<ul>
<li>
Gather client feedback to identify areas for improvement and innovation and drive change&nbsp;
</li>
</ul>
Strategic Leadership&nbsp;
<ul>
<li>
Help define and execute a client success strategy that aligns with overall business goals.&nbsp;
</li>
</ul>
<ul>
<li>
Lead and mentor a client success team, promoting a culture of collaboration and client advocacy.&nbsp;
</li>
</ul>
<ul>
<li>
Establish key performance metrics to measure client satisfaction, retention, and team efficiency.&nbsp;
</li>
</ul>
<ul>
<li>
Identify industry trends and emerging needs to enhance service offerings.&nbsp;
</li>
</ul>
Business Development &amp; Growth&nbsp;
<ul>
<li>
Partner with the sales team to identify expansion opportunities within existing accounts.&nbsp;
</li>
</ul>
<ul>
<li>
Develop and execute strategies for upselling and cross-selling to maximize revenue growth.&nbsp;
</li>
</ul>
<ul>
<li>
Represent the company at industry events, networking opportunities, and client meetings to strengthen relationships.&nbsp;
</li>
</ul>
<ul>
<li>
Support contract renewal negotiations to ensure long-term partnerships.&nbsp;
</li>
</ul>
Team Leadership &amp; Development&nbsp;
<ul>
<li>
Build, train, and manage a high-performing client success team.&nbsp;
</li>
</ul>
<ul>
<li>
Provide continuous coaching, feedback, and professional development opportunities.&nbsp;
</li>
</ul>
<ul>
<li>
Foster a culture of proactive client engagement and data-driven decision-making.&nbsp;
</li>
</ul>
<ul>
<li>
Conduct regular performance evaluations and implement strategies for improvement.&nbsp;
</li>
</ul>
Required Qualifications &amp; Experience&nbsp;
Education &amp; Training:&nbsp;
<ul>
<li>
Bachelor’s degree in Business Administration, Marketing, Communications, or a related field&nbsp;
</li>
</ul>
<ul>
<li>
MBA preferred&nbsp;
</li>
</ul>
<ul>
<li>
Certifications in customer success, leadership, or business development are a plus.&nbsp;
</li>
</ul>
Professional Experience:&nbsp;
<ul>
<li>
7-10 years of experience in client success, account management, or customer experience.&nbsp;
</li>
</ul>
<ul>
<li>
Proven ability to manage client relationships and drive business growth.&nbsp;
</li>
</ul>
<ul>
<li>
Experience leading and developing teams in a dynamic environment.&nbsp;
</li>
</ul>
<ul>
<li>
Strong knowledge of customer success strategies, business operations, and service excellence.&nbsp;
</li>
</ul>
Key Skills &amp; Competencies:&nbsp;
<ul>
<li>
Outstanding communication, negotiation, and relationship-building skills.&nbsp;
</li>
</ul>
<ul>
<li>
Strong leadership and team management capabilities.&nbsp;
</li>
</ul>
<ul>
<li>
Analytical mindset with a data-driven approach to client success.&nbsp;
</li>
</ul>
<ul>
<li>
Ability to collaborate cross-functionally and drive organizational improvements.&nbsp;
</li>
</ul>
<ul>
<li>
Proficiency in CRM platforms, project management tools, and data analytics software.&nbsp;
</li>
</ul>
<ul>
<li>
Ability to manage multiple priorities in a fast-paced environment.&nbsp;
</li>
</ul>
Archway is committed to building a diverse workforce by attracting, developing, and retaining employees. We believe that through having a diverse workforce, we will be employing the best talent and leveraging diverse and unique skills and perspectives.&nbsp;
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kBe2pTvaQE

<h3>Job Description</h3>
Job DescriptionDescription:
GENERAL SUMMARY
 
The Director, Client Services serves as the critical liaison between physician practice affiliates, service line leaders, and the Revenue Cycle Management (RCM) functional/operations team. The Director, Client Services plays a pivotal role in ensuring transparency, alignment, and responsiveness across all stakeholders involved in the revenue cycle process. The successful candidate will be a proactive communicator, detail-oriented analyst, and strategic collaborator with a deep understanding of healthcare revenue cycle operations and client relationship management.
 
Requirements:
ESSENTIAL JOB FUNCTION/COMPETENCIES
The responsibilities and duties described in this job description are intended to provide a general overview of the position. Duties may vary depending on the specific needs of the affiliate or location you are working at and/or state requirements. Responsibilities include but are not limited to:
 
<ul>
<li>Serve as the primary point of contact between assigned physician practice affiliates, service line leaders, and the RCM operational team.</li>
<li>Communicate performance metrics, technology updates, outsourcing decisions, workflow changes, and RCM Functional project remediation efforts clearly, timely and consistently to stakeholders.</li>
<li>Provide timely updates on remediation projects and operational changes that may impact aging, net revenue, patient experience, or financial outcomes.</li>
<li>Manage and resolve high-priority escalations, including patient relations concerns, with appropriate urgency and coordination.</li>
<li>Prepare and present monthly RCM financial performance results at Affiliate Board Meetings.</li>
<li>Prepare and present monthly RCM financial performance results to service line leaders.</li>
<li>Actively participate in Monthly Operational Review (MOR) Meetings and monthly Financial Close Meetings, offering insights and updates on activities impacting financial outcomes.</li>
<li>Triage and prioritize questions and requests from affiliates or service line leaders, ensuring coordination and follow-through with the appropriate RCM functional areas.</li>
<li>Maintain a strong understanding of each affiliate's operational goals and challenges, tailoring communication and recommendations accordingly.</li>
<li>Facilitate continuous improvement by identifying trends, gaps, and opportunities in both service delivery and financial outcomes.</li>
<li>Document and track all communication, escalations, resolutions, and project statuses to ensure accountability and transparency.</li>
<li>Performs other position related duties as assigned.</li>
<li>Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training.</li>
</ul>
 
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
 
<ul>
<li>N/A</li>
</ul>
 
KNOWLEDGE | SKILLS | ABILITIES
 
<ul>
<li>Strong financial acumen with the ability to analyze, interpret, and clearly communicate financial performance data to diverse audiences.</li>
<li>Excellent verbal and written communication skills, with an emphasis on clarity, accuracy, and professionalism.</li>
<li>Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.</li>
<li>High emotional intelligence and diplomacy in managing escalated issues and navigating complex stakeholder relationships.</li>
<li>Proficiency in Microsoft Office Suite (especially Excel and PowerPoint) and familiarity with RCM systems.</li>
<li>Ability to build trusted relationships with both internal operations and external clinical leaders.</li>
<li>Proactive problem-solver with a bias toward action and accountability.</li>
<li>Skilled in translating complex revenue cycle concepts into actionable insights for non-technical audiences.</li>
<li>Operates with a sense of urgency, professionalism, and precision in high-stakes environments.</li>
</ul>
 
EDUCATION REQUIREMENTS
 
<ul>
<li>Bachelor’s degree in Business Administration, Healthcare Administration, Finance, or related field required; Master’s degree preferred.</li>
</ul>
 
EXPERIENCE REQUIREMENTS
 
<ul>
<li>Minimum of 5 years of experience in revenue cycle management, client services, or healthcare operations.</li>
<li>Proven experience in account management or stakeholder engagement in a healthcare setting, ideally within a multi-specialty or physician group environment.</li>
</ul>
 
REQUIRED TRAVEL
 
<ul>
<li>This role may be remote or hybrid, with periodic travel required to affiliate locations for board meetings and stakeholder engagement.</li>
</ul>
 
PHYSICAL DEMANDS
 
Carrying Weight Frequency
1-25 lbs. Frequent from 34% to 66%
26-50 lbs. Occasionally from 2% to 33%
Pushing/Pulling Frequency
1-25 lbs. Seldom, up to 2%
100 + lbs. Seldom, up to 2%
Lifting - Height, Weight Frequency
Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs. Seldom: up to 2%
Floor to Waist, 1-25 lbs. Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs. Seldom: up to 2%

<h3>Job Description</h3>
Job DescriptionDirector(Client Services)&nbsp;– Lead People. Solve Challenges. Create Impact.
Location: Jenkintown, PA (On-Site Only) Employment Type: Full-Time, Exempt
Turn Challenges Into Opportunities—With People at the Center
At Visiting Angels, we know great care doesn’t happen by accident—it’s the result of strong leadership, thoughtful problem-solving, and a team that feels supported and inspired. As one of the nation’s most trusted names in non-medical home care, we’re searching for a Director of Client Services who thrives on managing people, building relationships, and untangling complex situations with empathy and precision.
This role isn’t just about running operations—it’s about leading people through puzzles every day. From coordinating hundreds of moving parts to guiding families through tough decisions, you’ll be the steady hand and clear mind that keeps everything (and everyone) working toward the same mission: dignified, high-quality care for seniors.
This role is for those who aspire to grow to bigger and better things- both in term of career and compensation. This is a fully in-office role based in Jenkintown, PA.
Who You Are:
<ul>
<li>
A people-focused leader who brings out the best in others.
</li>
<li>
Experienced in managing service or care teams in healthcare, home care, senior living, or hospitality.
</li>
<li>
Energized by complexity—you love breaking big problems into smaller pieces and finding solutions that work.
</li>
<li>
Equally skilled at building strong client relationships and holding teams accountable with fairness and respect.
</li>
<li>
Calm in the storm—you know how to bring structure, clarity, and confidence in high-pressure or emotional situations.
</li>
</ul>
What You’ll Do
👥 Lead &amp; Inspire a Service-Driven Team
<ul>
<li>
Direct and mentor 4–5 Client Care Managers and Wellness clinicians (RNs/MSWs).
</li>
<li>
Foster a collaborative, solutions-focused environment where both clients and team members feel valued.
</li>
</ul>
📋 Guide Operations with Precision
<ul>
<li>
Oversee intake, scheduling, case management, and caregiver assignments.
</li>
<li>
Solve day-to-day puzzles: matching clients with the right caregivers, balancing urgent needs, and ensuring continuity of care.
</li>
</ul>
&amp;#x1F31F; Champion Client &amp; Caregiver Experience
<ul>
<li>
Track satisfaction metrics, resolve escalations, and elevate every touchpoint of the client journey.
</li>
<li>
Lead with a “Client First” mindset that puts people and relationships above everything else.
</li>
</ul>
🧩 Bring Order to Complexity
<ul>
<li>
Diagnose gaps in systems and processes, then design smarter workflows that prevent repeat issues.
</li>
<li>
Anticipate challenges before they arise—turning potential fires into seamless solutions.
</li>
</ul>
🤝 Build Cross-Team Alignment
<ul>
<li>
Partner with Sales, HR, Marketing, and On-Call staff to create seamless client support.
</li>
<li>
Share accountability for client outcomes and lend a hand when the team needs you most (including on-call rotation every 2–3 weeks).
</li>
</ul>
✅ Ensure Compliance &amp; Trust
<ul>
<li>
Uphold industry standards, state regulations, and quality documentation.
</li>
<li>
Protect the trust families place in us through consistency, reliability, and compassion.
</li>
</ul>
What You Bring
<ul>
<li>
Bachelor’s degree and 10+ years leading people and service operations in healthcare, hospitality, or other client-focused industries.
</li>
<li>
Proven track record managing managers and diverse teams in high-pressure environments.
</li>
<li>
Natural puzzle-solver who can design systems, streamline workflows, and make tough decisions with empathy.
</li>
<li>
Emotional resilience and strong communication skills to handle sensitive conversations with clients, families, and staff.
</li>
<li>
Technical fluency with Microsoft Office and scheduling/CRM systems.
</li>
<li>
Flexibility to step in, roll up your sleeves, and support the team—even during evenings or weekends. Must be open to On Call responsibilities to support on call team
</li>
</ul>
Why Join Visiting Angels?
Because here, your leadership directly impacts lives. At Visiting Angels, every challenge you solve, every process you refine, and every team member you support creates better days for seniors and their families.
This is more than a leadership role—it’s a chance to:
<ul>
<li>
Lead with purpose.
</li>
<li>
Solve meaningful challenges.
</li>
<li>Leave a legacy of compassionate care.</li>
<li>Grow with a company with meaningful short term and long term compensation unmatched elsewhere in the industry</li>
</ul>
This is your opportunity to lead a team, shape a culture, and leave a legacy of compassionate care.
Ready to lead with heart and make a difference where it counts most? Apply today.
ALL APPLICANTS MUST BE ABLE TO PROVIDE PROOF OF VACCINATION.
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Director- Client Services

<h3>Job Description</h3>
Job Description
Title: Director, Client Accounting Services (CAS) 
Department: Client Accounting Services (CAS) 
Supervises: Senior Managers and below
Role Type: Full-time
Location: New York, NY (Hybrid)
ABOUT THE COMPANY:
Anchin is a New York City based Certified Public Accounting and Consulting firm with a Long Island and Florida presence that provides expert financial advisory to companies across a diverse range of industries. We offer a full range of integrated accounting, consulting and business management services from tax planning and audits to the most detailed analysis of acquisitions and financial restructuring.
Anchin is consistently recognized as one of the "Best of the Best" accounting firms in the country, a Best Place to Work in New York City and New York State, and a Best Accounting Firm to Work For Nationwide.
ABOUT THE POSITION:
We are looking for a growth-oriented and strategic Director to expand our Client Accounting Services (CAS) practice. This role will focus on both business development and client service delivery. The ideal candidate has a history of building client relationships, growing a book of business, and overseeing high-quality accounting services for a diverse portfolio of clients.
RESPONSIBILITIES:
<ul>
<li>Identify, pursue, and secure new CAS client opportunities through networking, referrals, and strategic outreach.</li>
<li>Develop tailored proposals, pricing models, and engagement scopes to win new business.</li>
<li>Build and maintain a strong personal and professional brand within the market and community.</li>
<li>Partner with marketing and leadership to execute go-to-market strategies and grow the CAS practice.</li>
<li>Drive client retention and expansion by identifying cross-sell opportunities and ensuring exceptional client service.</li>
<li>Serve as the strategic lead and relationship manager for a portfolio of key clients, acting as a trusted advisor.</li>
<li>Provide high-level financial guidance, including budgeting, forecasting, KPI development, and financial analysis.</li>
<li>Oversee delivery of monthly close, financial reporting, cash flow management, and compliance for client accounts.</li>
<li>Ensure timely, accurate, and value-added reporting and insights for all client deliverables.</li>
<li>Lead and mentor a growing team of accounting professionals, including managers, seniors, and staff.</li>
<li>Implement efficient and scalable workflows, leveraging cloud-based technology and automation.</li>
<li>Maintain quality control over deliverables and ensure compliance with applicable accounting standards.</li>
<li>Contribute to overall firm leadership, including internal initiatives, training, and process improvements.</li>
</ul>
QUALIFICATIONS:
Education:
<ul>
<li>Bachelor's degree (BA/BS) in Accounting, Finance, or a related field.</li>
<li>CPA highly preferred. </li>
</ul>
Experience:
<ul>
<li>10+ years of progressive accounting experience, including leadership in public accounting and/or outsourced accounting services.</li>
<li>Proven ability to generate new business, grow client accounts, and build long-term relationships.</li>
<li>Strong financial acumen and advisory experience with small to mid-sized businesses.</li>
<li>Proficiency with cloud-based accounting platforms (e.g., QuickBooks Online, NetSuite, Bill.com, Expensify, etc.).</li>
<li>Entrepreneurial mindset with excellent communication, negotiation, and presentation skills.</li>
<li>Strong leadership presence and ability to mentor and grow a dynamic team.</li>
</ul>
Compensation:
<ul>
<li>Competitive compensation in the range of $150,000 to $220,000 based on the individual's experience level. </li>
</ul>
Anchin provides comprehensive benefits, which you can view here. 
Attributes:
<ul>
<li>Accountability: Follows through on commitments, even requiring some personal sacrifice, promotes a sense of urgency.</li>
<li>Communicates Effectively: Delivers messages in a clear and concise manner, listens attentively, responds to requests in a timely and professional manner.</li>
<li>Strong Interpersonal Skills: Relates comfortably to all levels of people, both internally and externally, builds effective working relationships and interacts courteously.</li>
<li>Nimble Learner: Learns quickly when facing new situations, willingly takes on the challenge of unfamiliar tasks.</li>
<li>Being Resilient: Shows confidence under pressure, maintains a positive attitude despite adversity.</li>
<li>Action Oriented: Proactively seeks out new and challenging work.</li>
<li>Trustworthiness: Keeps confidences and develops a reputation for being honest and ethical.</li>
</ul>
Anchin is an equal opportunity employer who agrees not to discriminate against any employee or job applicant irrespective of race, color, creed, alienage, religion, sex, national origin, age, disability, gender (including gender identity), marital status, sexual orientation, citizenship, or any other characteristic protected by law. Anchin is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Anchin Recruitment Team at <a href="mailto:recruit@anchin.com" target="_blank">recruit@anchin.com</a>

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