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Chief Financial Officer About The ASPCA® The ASPCA believes every animal deserves to live a life free from suffering. For more than 150 years, we've been on the frontlines to save, transform, and protect millions of lives in the fight against animal cruelty, revolutionizing the way society cares for animals. As the nation's first and leading animal welfare organization, we surround the most critical issues from every angle including tackling the most challenging cases in the most challenging places. Our teams of experts work tirelessly to develop innovative solutions that improve the welfare of animals big and small. Through our hands-on work and in collaboration with local partners nationwide, our collective impact is multiplied to give as many vulnerable animals as possible the second chance they deserve. We are the voice for millions of animals across the country and our commitment to eliminating animal cruelty is unwavering. Until we create the permanent change that ensures all animals are treated with respect and kindness, our work to protect them will never stop. Learn more about the ASPCA at <a href="http://www.aspca.org" target="_blank">www.aspca.org</a>. The Opportunity The ASPCA seeks a mission-driven Chief Financial Officer (CFO) to lead its enterprise- wide financial strategy, investment oversight, and real estate functions. Reporting to the President &amp; CEO and serving as a key member of the Executive Leadership Team, the CFO will provide strategic and operational leadership to ensure strong financial management, organizational agility, and mission impact at scale . The Finance division includes Financial Control, Financial Planning &amp; Analysis (FP&amp;A), Procurement and Real Estate &amp; Capital Projects. These teams maximize donor dollars where they are needed the most to advance our lifesaving work for animals in an efficient and cost-effective manner and bring meaningful insights to decision-making to benefit the animals we serve. The CFO will lead these teams to deliver financial stewardship, capital management, and operational excellence across the ASPCA's national footprint. This is a rare opportunity for a seasoned leader to oversee and sustain a complex portfolio while ensuring the continued financial strength of the ASPCA—one of the nation's most visible and impactful nonprofits. Key Responsibilities The CFO reports directly to the President &amp; CEO and has five direct reports. Core responsibilities include: Drive Organizational Leadership &amp; Strategy 
<ul>
<li>Set the ASPCA's integrated financial and real estate strategies to support the organization's short-, and long-term goals. </li>
<li>Serve as a trusted advisor to the President &amp; CEO and ELT; engage actively in cross-functional leadership and decision-making. </li>
<li>Present timely, accurate, and actionable financial information to the CEO, Board of Directors, and Finance and Audit Committees. </li>
<li>Elevate the role of finance as a strategic partner to teams across the ASPCA. </li>
<li>Foster a culture of financial accountability and literacy; empower leaders to manage contracts, budgets, and resources with confidence and transparency. </li>
<li>Provide strategic thought partnership on the ASPCA's national footprint and capital deployment. </li>
<li>Collaborate closely with the Executive Leadership Team (ELT) and the Senior Leadership Team (SLT) to align financial strategy with organizational priorities across functions. </li>
<li>Partner closely with the Development division and Chief Development Officer to support fundraising efforts central to the ASPCA's financial sustainability.</li>
</ul>
 Provide Team Leadership &amp; Stakeholder Engagement 
<ul>
<li>Manage a robust finance team, including 5 direct reports, by setting clear expectations, providing opportunities for development, and building trust. </li>
<li>Support direct reports through regular feedback, career development, performance evaluations, and ongoing check-ins. </li>
<li>Build strong partnerships across the organization to ensure finance and real estate are seen as responsive, collaborative, and value-added. </li>
<li>Support leadership development within the Finance division. </li>
<li>Partner with leaders across the organization to understand and support varied cross-functional needs.</li>
</ul>
 Manage Finance &amp; Real Estate Functions 
<ul>
<li>Oversee all core financial operations: accounting, FP&amp;A, treasury, payroll, procurement, and travel and expense functions. </li>
<li>Partner with the CEO and CLO in Audit Committee engagement, and partner with the CEO and CDO in Finance Committee engagement. </li>
<li>Partner with ASPCA's external investment advisor, in conjunction with the head of FP&amp;A, to manage a$450M+ reserve portfolio in accordance with Board-approved policies and long-term objectives. </li>
<li>Manage the annual audit process and preparation of IRS Form 990, in collaboration with the Controller and external audit firm. </li>
<li>Oversee relationships with the ASPCA's banking partners, managing a $25M line of credit and term loan funding with sound debt and liquidity planning. </li>
<li>Oversee the real estate function to deliver facility renovations, and new facilities as needed, on time and on budget, in compliance with regulations, aligned with strategic priorities, and in partnership with the Facilities Department. </li>
<li>Manage capital projects, acquisitions, and leases to ensure alignment with programmatic and operational needs. </li>
<li>Engage internal stakeholders and external vendors to deliver cost-effective, high-impact financial and real estate outcomes. </li>
<li>Collaborate with Legal on negotiation and execution of major property transactions. </li>
<li>Drive continuous improvement of financial systems and processes, leveraging the Workday platform for accurate, timely, and actionable reporting with strong internal controls. </li>
<li>Ensure regulatory compliance and timely completion of required filings in collaboration with Legal.</li>
</ul>
 Candidate Profile We recognize that there is a spectrum of lived and professional experience that will set candidates up for success in this role. While no one candidate will have every experience outlined in the position description, ideal candidates will display the following professional and personal qualities, skills and characteristics: Commitment to Mission &amp; Core Values The ASPCA seeks a leader who demonstrates a genuine connection to its mission to provide effective means for the prevention of cruelty to animals throughout the United States, and its core values of commitment, ownership, team, elevate and impact. Whether you already work in animal welfare, have volunteered, or are eager to make a shift to support this important work, you bring authentic resonance with our cause and a clear desire to advance the well-being of animals and the people who care for them. A seasoned leader and fiscal steward, you are steady, humble, and resilient, modeling accountability and inclusivity in your leadership. Hands-on and approachable, you integrate seamlessly with a high-functioning executive team and a CEO with strong operational rhythm, blending seasoned perspective with innovative thinking. Respected by teams for your adaptability and commitment to fostering an inclusive culture, you are inspired by the chance to align financial leadership with purpose, ensuring that every decision is made in service of animals, people, and communities. Strategic Financial &amp; Asset Stewardship The ASPCA's financial structure is both significant in scale and unique in its complexity, spanning mass marketing, philanthropy, investments, earned income, grants, and a national footprint of programs and facilities. This is an opportunity for an accomplished financial leader to apply their expertise to stewarding a diverse set of resources and assets, including major capital initiatives, real estate portfolios, facilities, and endowments. With sound judgment and adaptability, you will align financial planning with ambitious organizational goals, viewing reserves not only as safeguards but as levers for mission advancement. Energized by the ASPCA's scope and scale, you will provide disciplined stewardship that sustains growth and strengthens transparency, accountability, and confidence—while contributing to its mission to provide effective means for the prevention of cruelty to animals throughout the United States, and its core values. Operational Discipline &amp; Risk Management You bring operational rigor and a continuous improvement mindset, with a track record of strengthening systems, streamlining processes, and ensuring accuracy and efficiency in budgeting, forecasting, and compliance. You are proactive in assessing and managing enterprise risks—financial, operational, and reputational—and bring clarity and confidence to leadership and the Board, even in moments of ambiguity. You bring deep understanding of real estate strategy and accounting, investment and endowment management, and enterprise technology platforms (e.g., Workday, Salesforce). You know how to leverage systems to drive both efficiency and innovation, modernizing financial processes while maintaining strong internal controls. Collaborative Leadership &amp; Communication You are a highly collaborative leader who thrives in team-oriented environments and understands that finance succeeds only when it is visible, accessible, and trusted. With high self-awareness, empathy, and humility, you foster cross-functional partnerships and maintain fiscal discipline with a service- oriented, non-controlling leadership style. Skilled at translating complex financial information into clear and inclusive communication, you ensure colleagues at all levels and teams can engage confidently with financial insights. At the ASPCA, you will elevate the finance team's profile, invest in its development, and strengthen a culture of shared accountability. You see communication not just as a skill but as a leadership practice that builds trust, breaks down silos, and deepens ASPCA's collaborative spirit. In addition, strong candidates will offer: 
<ul>
<li>Experience leading finance in a complex organization—nonprofit, corporate, or mission-driven enterprise—with diverse revenue streams and regulatory requirements. </li>
<li>A track record of managing capital projects and real estate portfolios with transparency, accountability, and long-term sustainability. </li>
<li>Proven ability to engage a financially sophisticated Board, serving as a trusted advisor and thought partner in moments of both opportunity and ambiguity.</li>
</ul>
 Qualifications 
<ul>
<li>Minimum 20 years of progressive financial leadership experience, including at least 10 years in CFO or senior finance roles within large, complex organizations. </li>
<li>A blend of nonprofit and for-profit experience strongly preferred, reflecting an ability to apply best practices from both sectors in support of a mission-driven enterprise. </li>
<li>Demonstrated success managing $200M+ budgets, with deep experience in financial planning, analysis, accounting operations, and investment oversight. </li>
<li>Skilled at building trust-based relationships with executive peers, board committees, external advisors, and financial institutions. </li>
<li>Proven ability to translate strategy into operational execution through systems, people, and process leadership. </li>
<li>Experience overseeing large-scale capital projects and real estate transactions, including site acquisition, construction, and regulatory compliance. </li>
<li>Familiarity with nonprofit fiduciary responsibilities and regulatory frameworks, including UPMIFA and Form 990 requirements. </li>
<li>Experience with complex financial and non-financial systems, such as Workday, including financials, payroll, and procurement modules, as well as systems implementation experience. </li>
<li>Proven team leader and coach, with a strong bias for action and a solutions-oriented mindset.</li>
</ul>
 Location &amp; Travel This position is based at the ASPCA's 8th Avenue office in New York, NY. The CFO will be expected onsite at least two days per week, with flexibility to work remotely on other days. The position also requires the ability and willingness to travel up to 20% annually, as needed. Compensation &amp; Benefits ASPCA offers compensation that is competitive with comparable senior finance roles in the nonprofit and mission-driven sectors. The anticipated salary range is $400,000–$450,000, with final salary determined based on skills, experience, and internal equity. ASPCA is deeply committed to supporting the wellbeing, growth, and flexibility of its employees. The organization offers a comprehensive benefits package designed to ensure that staff can thrive both personally and professionally, including: 
<ul>
<li>Comprehensive health coverage: Affordable medical insurance, employer-paid dental, and optional vision coverage. </li>
<li>Generous time off: Vacation, sick leave, bereavement, parental leave, 10 company holidays, and additional personal days for flexibility. </li>
<li>Retirement savings with a strong employer commitment:401(k) plan with dollar-for-dollar matching up to 4%, plus an additional 4% employer contribution annually after one year of service. Additionally, an employer-funded 457(b) deferred compensation plan, with participation by select leadership employees designated by the CEO. </li>
<li>Investment in professional growth: Robust learning and development opportunities, including training, coaching, mentorship, and internal mobility. </li>
<li>Opportunities for mission engagement: Unique chances to support ASPCA's field and programmatic work, connecting your leadership directly to lifesaving impact.</li>
</ul>
 For more information on our benefits offerings, visit our <a href="https://apptrkr.com/get_redirect.php?id=6616573&amp;targetURL=https://careers.aspca.org/" target="_blank">website.</a> Contact DSG | Koya has been exclusively retained for this engagement, which is being led by Molly Brennan, Erin Reedy, and Tyler Ridgeway. Express interest in this role by <a href="https://apptrkr.com/6616573" target="_blank">filling out our Talent Profile</a> or emailing the search team directly at <a href="https://apptrkr.com/get_redirect.php?id=6616573&amp;targetURL=mailto:ASPCA@koyapartners.com" target="_blank">ASPCA@koyapartners.com</a>. All inquiries are strictly confidential. DSG | Koya is committed to providing reasonable accommodation to individuals living with disabilities. If you are a qualified individual living with a disability and need assistance expressing interest online, please email <a href="https://apptrkr.com/get_redirect.php?id=6616573&amp;targetURL=mailto:NonprofitSearchOps@divsearch.com" target="_blank">NonprofitSearchOps@divsearch.com</a>. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process. The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About DSG | Koya DSG | Koya, a DSG Global company, is the nation's premier search firm dedicated to mission-driven leadership. Since its founding in 2004, DSG | Koya has had an exclusive focus on mission-driven clients and was founded on the belief that the right leader can transform an organization and have a deep and measurable impact on our world. DSG | Koya works with nonprofits &amp; NGOs, responsible businesses, and social enterprises in local communities and around the world. DSG Global is consistently recognized by Forbes on its top 10 list of "America's Best Executive Recruiting Firms" and is an industry leader in recruiting transformational leaders for a changing world. The firm is deliberately different in its approach, with best-in-class teams who have decades of experience in cultivating inclusive leaders, understanding the dimensions of diversity, and building equitable teams. Learn more about DSG | Koya via the firm's <a href="https://apptrkr.com/get_redirect.php?id=6616573&amp;targetURL=https://www.dsgco.com/industry/nonprofit-and-social-impact/" target="_blank">website.</a> To apply, visit: <a href="https://apptrkr.com/6616573" target="_blank">https://talent-profile.dsgco.com/search/v2/22524</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-d3cd12dd6d23724e8bc9386524b848e1

Chief Financial Officer

Project Manager, Strategic Planning &amp; Growth Advisor (Project Manager IV) CalOptima Join Us - Where Your Talent Meets Opportunity. We're Better Together The Team You'll Join We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. More About the Opportunity We are hoping you will join us as a Project Manager, Strategic Planning &amp; Growth Advisor (Project Manager IV) and help shape the future of healthcare where you'll be an integral part of our Strategic Development team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. As the Strategic Planning &amp; Growth Advisor, you'll be responsible for strategic alignment and integration across programs and projects in support of Strategic Development department's process and administrative efficiency. Working closely with the Director, you'll be responsible for the management of the CalOptima Health's Strategic Plan and implementation. Additionally, you'll collaborate with business owners, finance, compliance and senior leadership to develop strategic planning processes, annual planning, reporting, and process improvement. Finally, you'll also support executive leadership in the development of market analyses and growth strategies. Together, we are building a stronger, more equitable health system. Your Contributions To the Team: 
<ul>
<li>45% - Strategic Planning and Growth Strategy Development
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Leads strategic planning activities and collaborates with executive leadership throughout the process to ensure alignment with organizational priorities and successful planning and implementation.</li>
<li>Maintains the Strategic Plan for CalOptima Health, including quarterly reporting to the Board, annual performance goal setting for the organization, and annual planning in partnership with Finance to ensure alignment on strategic goals across the organization.</li>
<li>Supports executive leadership in the development of growth strategies across all CalOptima Health lines of business.</li>
<li>Conducts market analysis to assess competitive landscape, growth opportunities, gaps, and areas for improvement to drive growth.</li>
<li>Fosters ongoing relationships and mutually beneficial partnerships with CalOptima Health to facilitate implementation of the Strategic Plan. </li>
</ul>
</li>
<li>50% - Project Management/Program Oversight
<ul>
<li>Leads projects related to growth strategies and initiatives, including convening stakeholders, reporting to leadership, and developing presentations and other documentation to support program execution and oversight.</li>
<li>Ensures that the strategic planning and annual planning processes deliver the right outcomes by developing and monitoring quantifiable values and key performance indicators to track progress toward business objectives and proactively identifying and resolving issues for improvement.</li>
<li>Develops monthly and quarterly progress Strategic Plan reports for the Board and executive leadership.</li>
<li>Serves as a point of contact and contributes to organizational initiatives and projects providing input to align strategies with business unit goals and objectives.</li>
<li>Continually partners with line of business leaders to identify market trends, opportunities, and monitor market dynamics to inform strategy development and implementation. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned.</li>
</ul>
</li>
</ul>
 Do You Have What the Role Requires? 
<ul>
<li>Bachelor's degree PLUS 8 or more years of work experience that includes experience in health care strategy, research, or consulting; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>Demonstrated knowledge and experience with strategic planning, strategy, market analysis, or strategic initiatives.</li>
</ul>
 You'll Stand Out More If You Possess the Following: 
<ul>
<li>Master's degree. </li>
<li>Demonstrated experience with leading strategic projects with visibility at the senior leadership/executive level. </li>
<li>Client service or management consulting experience.</li>
</ul>
 What the Regulatory Agencies Need You to Possess? 
<ul>
<li>n/a</li>
</ul>
 Your Knowledge &amp; Abilities to Bring to this Role: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Your Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Ways We Are Here For You 
<ul>
<li>You'll enjoy competitive compensation for this role.
<ul>
<li>Our current hiring range is: Pay Grade: 316 - $120,881 - $193,410 ($58.12 - $92.9856). 
<ul>
<li>The base pay offered will take into account internal equity and also may vary depending on the candidate's job-related knowledge, skills, and experience among other factors. </li>
</ul>
</li>
</ul>
</li>
<li>This position is approved for Partial Telework (**If the position is Telework, it is eligible in California only**) </li>
<li>A <a href="https://apptrkr.com/get_redirect.php?id=6596944&amp;targetURL=https://www.caloptima.org/en/careers#benefits" target="_blank">comprehensive benefits package</a> </li>
<li>CalPERS pension program and additional retirement packages. </li>
<li>Additional benefits and perks including:
<ul>
<li>A generous PTO program</li>
<li>A quality work life balance</li>
<li>Various wellness programs</li>
<li>Tuition Reimbursement</li>
<li>Professional development opportunities</li>
<li>Career development opportunities</li>
<li>Flexible scheduling</li>
<li>And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.</li>
</ul>
</li>
</ul>
 Our Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 Why Join Us? We believe that diverse perspectives drive innovation. Each employee brings a unique perspective to the overall team and we value everyone's input and we are committed to creating an inclusive environment where you and every team member can thrive while making a meaningful impacts on our community members. Our team reflects and represents the communities we serve, and we welcome candidates from all backgrounds who share our commitment to accessible, quality healthcare. What's Your Next Step? All Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Do NOT miss out. If you want to join our team, the deadline for the first review of applications is October 8, 2025 at 9:00 PM (PST). We are encouraging you to apply early. If you apply after the first review date, your application is not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Our Commitment to You Your application and resume will be reviewed by a dedicated recruiter to this position. If your experience matches what we need, we will reach out to you to discuss the next steps. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet. We will make sure to keep you updated through each step of the process on your candidate portal. Please make sure to watch for updates on your candidate portal and you emails which will be sent to the email address you listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6596944" target="_blank">https://jobs.caloptima.org/jobs/project-manager-strategic-planning-growth-advisor-project-manager-iv-505-city-parkway-west-california-united-states</a> Copyright 2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-6b13e689a3dbed42a9b217d220095340

Project Manager, Strategic Planning & Growth Advisor (Project Manager IV)

Position: FINANCIAL ANALYST
Position Concept:
The Financial Analyst position works with the Controller to ensure timely and accurate reporting of financial
transactions of the College. The position performs reconciliations and drafts journal entries. This position also
supports the grants accounting function by producing reports and projections for internal use and outside agencies.
Essential Functions:
<ul>
<li>Support Director of Grant Funding with grant budgeting, journal entries, and analysis</li>
<li>Preparation of monthly DOL reports &amp; role in annual review process by the NYDOL</li>
<li>Prepares monthly bank reconciliations &amp; other account reconciliations as assigned</li>
<li>Oversees monthly credit card reconciliation and journal entries</li>
<li>Prepares and keys journal entries to correct reconciling items identified</li>
<li>Work with all levels of College administration &amp; faculty to ensure compliance between</li>
</ul>
budgeted and actual activity
<ul>
<li>Perform other job-related duties as assigned</li>
</ul>
Required Qualifications:
Bachelor’s Degree in higher education, counseling student affairs or related field. Three to Five years’ experience in preparing and analyzing financial statements, reconciling accounts, supporting audits and compliance, budgeting and forecasting support, recording journal entries and closing activities and financial reporting and analysis.&nbsp;
Starting Salary: $60,000 - $70,000
Submit Resumes to: <a href="https://workforcenow.adp.com/jobs/apply/posting.html?client=rockcc&amp;ccId=19000101_000001&amp;type=MP" target="_blank">https://workforcenow.adp.com/jobs/apply/posting.html?client=rockcc&amp;ccId=19000101_000001&amp;type=MP</a>
Application Deadline: Search will remain open until candidate is selected however, to ensure consideration resumes should be received by October 17, 2025.
Include three (3) professional references (including names, phone numbers and e-mail addresses). References will not be contacted without prior permission of the candidate. Employment at the College may be subject to the favorable result of a background investigation. Official transcripts will be required upon employment. Foreign transcripts which are not accompanied by an evaluation from an approved agency may not be reviewed. Applicants may contact NACES (National Association of Credential Evaluating Service) at <a href="http://www.naces.org" target="_blank">www.naces.org</a> to obtain a list of members providing this service. Any expenses incurred for this service must be borne by the applicant. Foreign transcript translations by applicant or educational institution are not acceptable.
Rockland Community College is an affirmative action/equal opportunity employer and strongly encourages applications from women, people of color, veterans and individuals with disabilities. Our mission demonstrates a strong public commitment to a diverse and inclusive campus community.

FINANCIAL ANALYST

<h3>Job Description</h3>
Job Description
About Us
Applecart is the leading technology company creating a new category of "Decision Maker Marketing". The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders that matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available or fully permissioned data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those that matter most to them. 
We are hiring a Director, Client Services in our New York City office.
About the Role:
We're looking for a people leader who can lead and inspire a team of Digital Strategy Managers and Associates. The team you will lead is responsible for driving complex digital marketing campaigns from strategy through execution and managing high-profile stakeholders in partnership with Sales. You'll lead the team in New York City at our HQ and report to the VP of Client Services. 
The team manages clients at the intersection of corporate reputation, public affairs, and B2B marketing, leading strategic digital advertising efforts for some of the country's most influential organizations—including Fortune 500 companies, agencies, trade associations, and advocacy groups.
In this role, you'll provide support, coaching, and structure to your team, helping them navigate fast-moving client use cases, and you will instill operational rigor and effectiveness. This role will not manage clients directly (though you will participate in some client calls and meetings in support of your team); rather, you'll manage a team of strategists who own the day-to-day client management responsibilities.
You'll collaborate internally and externally with a skilled team of media planners, analysts, and strategists who deliver digital programs that are tightly aligned to client objectives and grounded in performance data. 
What You'll Do:
<ul>
<li>Manage and oversee a team of direct reports. The team does the following:
<ul>
<li>Partners closely with sales to drive commercial outcomes, supporting the deal cycle by aligning customer success strategy with sales.</li>
<li>Owns the day-to-day management of client relationships across client accounts, proactively anticipating client needs. </li>
<li>Manages digital strategy execution from start to finish—developing campaign plans, overseeing media buys, and ensuring timely, high-quality delivery.</li>
<li>Translates client goals into smart, scalable digital paid media strategies across platforms including LinkedIn, Meta, Google, DSP and programmatic channels.</li>
<li>Leads or co-leads the creation and presentation of actionable campaign reporting and recommendations tailored to executive client audiences.</li>
<li>Collaborates with internal teams and external partners to ensure smooth campaign implementation to optimize client success.</li>
</ul>
</li>
<li>Hire, onboard, and train your team of up to 7 direct reports, with involvement in our enablement and certification program where applicable.</li>
<li>Meet regularly with team members 1:1, provide ongoing coaching, and conduct performance management (including formalized biannual reviews); keep records up-to-date across internal platforms.</li>
<li>Cross-functionally collaborate with Sales, Operations, Media, Product and other internal teams to improve processes, share feedback, and streamline ways of working on behalf of the CS function.</li>
</ul>
Experiences and Capabilities You Bring:
<ul>
<li>8+ years of digital advertising experience, preferably at a public relations, public affairs, communications, digital advertising or media buying agency, with proven client-facing experience.</li>
<li>5+ years of people leadership and management experience within scaling organizations and high-performing teams. </li>
<li>A track record of working with senior-level stakeholders (including C-suite executives) at companies, brands, and agencies within the Fortune 500 or public sector elected officials.</li>
<li>Demonstrated ability to lead teams having strategic business and digital marketing conversations with C-suite and important senior stakeholders within a client base of highly regulated industries (ie. government, non-profit, think tank, healthcare/life sciences, financial services, etc.)</li>
<li>Strong proficiency in core digital advertising platforms (Meta, LinkedIn, Google Ads, Twitter/X, TTD, LiveRamp, etc.) and an understanding of how to use digital media to influence decision-makers.</li>
<li>Strong storytelling and communication skills—both written and verbal—with the ability to distill complex data into insights that drive client decision-making.</li>
<li>Experience building polished business memos, decks, and performance analyses for executive audiences.</li>
<li>Proven experience in coaching, training and performance management.</li>
<li>Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities.</li>
</ul>
This is a hybrid role. Work from home or in the office on Monday and Friday, and in Applecart's New York City office Tuesday through Thursday. 
Compensation:
Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation.
The base salary range for this role is between $170,000.00-190,000.00,based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area.
A few facts about us:
<ul>
<li>Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD. </li>
<li>Applecart is growing quickly — over the last 3 years, we've increased our bookings by 8X, grown our headcount by 4X, and we're cashflow positive. </li>
<li>Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher.</li>
<li>Our investors include Bain &amp; Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, Executive Chairman of WME, and Jennifer Fonstad, Owl Capital Managing Partner, serve on our board. </li>
<li>Our work has been featured on Morning Joe on MSNBC, BloombergTV and The Colbert Report, and in Axios, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.</li>
</ul>

Director, Client Services

<h3>Job Description</h3>
Job Description
Client Services Director
 Role Summary
The Client Services Director (CSD) is a leadership role responsible for ensuring client satisfaction, retention, and growth by delivering exceptional service and fostering strong relationships. This role involves strategic planning, team leadership, and cross-functional collaboration to enhance customer experience and drive business success. The CSD will oversee client success teams, implement best practices, and work closely with internal departments to ensure clients achieve their goals with the company's products and services.&nbsp;
Key Responsibilities:&nbsp;
Service Delivery &amp; Operational Excellence&nbsp;
<ul>
<li>
Ensure consistent, high-quality service delivery that meets or exceeds client expectations.&nbsp;
</li>
</ul>
<ul>
<li>
Work closely with product and technical teams to resolve client issues and improve service efficiency.&nbsp;
</li>
</ul>
<ul>
<li>
Develop and implement client success programs, including training materials and best practices.&nbsp;
</li>
</ul>
<ul>
<li>
Leverage data and analytics to refine processes and optimize the customer journey.&nbsp;
</li>
</ul>
Client Relationship Management&nbsp;
<ul>
<li>
Ensure clients receive maximum value from products and services, driving satisfaction and retention.&nbsp;
</li>
</ul>
<ul>
<li>
Develop and maintain deep relationships with key clients, acting as a trusted advisor.&nbsp;
</li>
</ul>
<ul>
<li>
Oversee client onboarding and implementation, ensuring a seamless experience.&nbsp;
</li>
</ul>
<ul>
<li>
Gather client feedback to identify areas for improvement and innovation and drive change&nbsp;
</li>
</ul>
Strategic Leadership&nbsp;
<ul>
<li>
Help define and execute a client success strategy that aligns with overall business goals.&nbsp;
</li>
</ul>
<ul>
<li>
Lead and mentor a client success team, promoting a culture of collaboration and client advocacy.&nbsp;
</li>
</ul>
<ul>
<li>
Establish key performance metrics to measure client satisfaction, retention, and team efficiency.&nbsp;
</li>
</ul>
<ul>
<li>
Identify industry trends and emerging needs to enhance service offerings.&nbsp;
</li>
</ul>
Business Development &amp; Growth&nbsp;
<ul>
<li>
Partner with the sales team to identify expansion opportunities within existing accounts.&nbsp;
</li>
</ul>
<ul>
<li>
Develop and execute strategies for upselling and cross-selling to maximize revenue growth.&nbsp;
</li>
</ul>
<ul>
<li>
Represent the company at industry events, networking opportunities, and client meetings to strengthen relationships.&nbsp;
</li>
</ul>
<ul>
<li>
Support contract renewal negotiations to ensure long-term partnerships.&nbsp;
</li>
</ul>
Team Leadership &amp; Development&nbsp;
<ul>
<li>
Build, train, and manage a high-performing client success team.&nbsp;
</li>
</ul>
<ul>
<li>
Provide continuous coaching, feedback, and professional development opportunities.&nbsp;
</li>
</ul>
<ul>
<li>
Foster a culture of proactive client engagement and data-driven decision-making.&nbsp;
</li>
</ul>
<ul>
<li>
Conduct regular performance evaluations and implement strategies for improvement.&nbsp;
</li>
</ul>
Required Qualifications &amp; Experience&nbsp;
Education &amp; Training:&nbsp;
<ul>
<li>
Bachelor’s degree in Business Administration, Marketing, Communications, or a related field&nbsp;
</li>
</ul>
<ul>
<li>
MBA preferred&nbsp;
</li>
</ul>
<ul>
<li>
Certifications in customer success, leadership, or business development are a plus.&nbsp;
</li>
</ul>
Professional Experience:&nbsp;
<ul>
<li>
7-10 years of experience in client success, account management, or customer experience.&nbsp;
</li>
</ul>
<ul>
<li>
Proven ability to manage client relationships and drive business growth.&nbsp;
</li>
</ul>
<ul>
<li>
Experience leading and developing teams in a dynamic environment.&nbsp;
</li>
</ul>
<ul>
<li>
Strong knowledge of customer success strategies, business operations, and service excellence.&nbsp;
</li>
</ul>
Key Skills &amp; Competencies:&nbsp;
<ul>
<li>
Outstanding communication, negotiation, and relationship-building skills.&nbsp;
</li>
</ul>
<ul>
<li>
Strong leadership and team management capabilities.&nbsp;
</li>
</ul>
<ul>
<li>
Analytical mindset with a data-driven approach to client success.&nbsp;
</li>
</ul>
<ul>
<li>
Ability to collaborate cross-functionally and drive organizational improvements.&nbsp;
</li>
</ul>
<ul>
<li>
Proficiency in CRM platforms, project management tools, and data analytics software.&nbsp;
</li>
</ul>
<ul>
<li>
Ability to manage multiple priorities in a fast-paced environment.&nbsp;
</li>
</ul>
Archway is committed to building a diverse workforce by attracting, developing, and retaining employees. We believe that through having a diverse workforce, we will be employing the best talent and leveraging diverse and unique skills and perspectives.&nbsp;
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Client Services Director

<h3>Job Description</h3>
Job DescriptionClient Services Director&nbsp;– Lead People. Solve Challenges. Create Impact and Legacy
Location: Jenkintown, PA (On-Site Only) Employment Type: Full-Time, Exempt
Turn Challenges Into Opportunities—With People at the Center
At Visiting Angels, we know great care doesn’t happen by accident—it’s the result of strong leadership, thoughtful problem-solving, and a team that feels supported and inspired. As one of the nation’s most trusted names in non-medical home care, we’re searching for a Client Services Director&nbsp;who thrives on managing people, building relationships, and untangling complex situations with empathy and precision.
This role isn’t just about running operations—it’s about leading people through puzzles every day. From coordinating hundreds of moving parts to guiding families through tough decisions, you’ll be the steady hand and clear mind that keeps everything (and everyone) working toward the same mission: dignified, high-quality care for seniors.
This role is for those who aspire to grow to bigger and better things- both in term of career and compensation. This is a fully in-office role based in Jenkintown, PA.
Who You Are:
<ul>
<li>
A people-focused leader who brings out the best in others.
</li>
<li>
Experienced in managing service or care teams in healthcare, home care, senior living, or hospitality.
</li>
<li>
Energized by complexity—you love breaking big problems into smaller pieces and finding solutions that work.
</li>
<li>
Equally skilled at building strong client relationships and holding teams accountable with fairness and respect.
</li>
<li>Calm in the storm—you know how to bring structure, clarity, and confidence in high-pressure or emotional situations.</li>
<li>Enterprising-&nbsp;You are looking to build a legacy for yourself and a future for your family.</li>
</ul>
What You’ll Do
👥 Lead &amp; Inspire a Service-Driven Team
<ul>
<li>
Direct and mentor 4–5 Client Care Managers and Wellness clinicians (RNs/MSWs).
</li>
<li>
Foster a collaborative, solutions-focused environment where both clients and team members feel valued.
</li>
</ul>
📋 Guide Operations with Precision
<ul>
<li>
Oversee intake, scheduling, case management, and caregiver assignments.
</li>
<li>
Solve day-to-day puzzles: matching clients with the right caregivers, balancing urgent needs, and ensuring continuity of care.
</li>
</ul>
&amp;#x1F31F; Champion Client &amp; Caregiver Experience
<ul>
<li>
Track satisfaction metrics, resolve escalations, and elevate every touchpoint of the client journey.
</li>
<li>
Lead with a “Client First” mindset that puts people and relationships above everything else.
</li>
</ul>
🧩 Bring Order to Complexity
<ul>
<li>
Diagnose gaps in systems and processes, then design smarter workflows that prevent repeat issues.
</li>
<li>
Anticipate challenges before they arise—turning potential fires into seamless solutions.
</li>
</ul>
🤝 Build Cross-Team Alignment
<ul>
<li>
Partner with Sales, HR, Marketing, and On-Call staff to create seamless client support.
</li>
<li>
Share accountability for client outcomes and lend a hand when the team needs you most (including on-call rotation every 2–3 weeks).
</li>
</ul>
✅ Ensure Compliance &amp; Trust
<ul>
<li>
Uphold industry standards, state regulations, and quality documentation.
</li>
<li>
Protect the trust families place in us through consistency, reliability, and compassion.
</li>
</ul>
What You Bring
<ul>
<li>
Bachelor’s degree and 10+ years leading people and service operations in healthcare, hospitality, or other client-focused industries.
</li>
<li>
Proven track record managing managers and diverse teams in high-pressure environments.
</li>
<li>
Natural puzzle-solver who can design systems, streamline workflows, and make tough decisions with empathy.
</li>
<li>
Emotional resilience and strong communication skills to handle sensitive conversations with clients, families, and staff.
</li>
<li>
Technical fluency with Microsoft Office and scheduling/CRM systems.
</li>
<li>
Flexibility to step in, roll up your sleeves, and support the team—even during evenings or weekends. Must be open to On Call responsibilities to support on call team
</li>
</ul>
Why Join Visiting Angels?
Because here, your leadership directly impacts lives. At Visiting Angels, every challenge you solve, every process you refine, and every team member you support creates better days for seniors and their families.
This is more than a leadership role—it’s a chance to:
<ul>
<li>
Lead with purpose.
</li>
<li>
Solve meaningful challenges.
</li>
<li>Leave a legacy of compassionate care.</li>
<li>Grow with a company with meaningful short term and long term compensation unmatched elsewhere in the industry</li>
</ul>
This is your opportunity to lead a team, shape a culture, and leave a legacy of compassionate care.
Ready to lead with heart and make a difference where it counts most? Apply today.
ALL APPLICANTS MUST BE ABLE TO PROVIDE PROOF OF VACCINATION.
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<h3>Job Description</h3>
Job Description
We’re looking for a Director, Client Services to join our team! The Director, Client Services, provides strategic and operational leadership across the department. This role oversees a portfolio of accounts, supports the development of senior staff, drives departmental goals, and ensures outstanding service delivery. The Director plays a key role in setting vision, driving efficiency, and scaling impact.
Who Are We?
DSPolitical pioneers the best integration of data and technology to persuade audiences and deliver wins for Democratic and progressive candidates, causes, and issues with the most efficient and effective digital advertising campaigns in politics and issue advocacy.
As a digital media agency, DSPolitical doesn’t just offer solutions -- we create them. Our award-winning team works hand-in-hand to develop and deploy leading-edge solutions, uniquely crafted to reach the audiences our clients need to be successful in both the public affairs and political arenas.
DSPolitical works hard to provide our clients with innovative solutions based on the diverse perspectives of our team. To that end, we’re committed to recruiting team members from a wide range of backgrounds and experiences.&nbsp;
DSPolitical is an equal-opportunity employer. We encourage applicants of all races, colors, gender identities, religions, ages, sexual orientations, national and ethnic origins, disabilities, marital status, veteran status, and all backgrounds. DSPolitical job offers are contingent on the results of a background check.
We’re always looking for exceptional people to join our team. If this sounds like you, please apply!
Essential Functions, Duties, and Responsibilities
<ul>
<li>Lead departmental strategy and guide execution of major accounts.</li>
<li>Supervise Associate Directors and ensure alignment across account teams.</li>
<li>Oversee implementation of performance standards, workflows, and service models.</li>
<li>Partner with leadership across Engineering/Products, Programmatic Trading, and</li>
<li>Media Planning, and Business Development to align on priorities.</li>
<li>Monitor and improve client satisfaction, retention, and revenue growth.</li>
<li>Own departmental reporting and performance tracking.</li>
<li>Facilitate professional development programs for client services staff.</li>
<li>Serve as executive escalation point for complex client issues.</li>
<li>Contribute to annual planning, budgeting, and hiring decisions.</li>
<li>Submit timesheet approvals and expense reports on time.</li>
<li>Perform other duties as assigned.&nbsp;</li>
</ul>
Minimum Qualifications &amp; Skill Requirement
<ul>
<li>8+ years of client services experience in advertising, public affairs, or digital media,</li>
<li>preferred.</li>
<li>4+ years in people management with oversight of managers and cross-functional</li>
<li>teams, preferred.</li>
<li>Demonstrated success scaling teams, improving systems, and driving results.</li>
<li>Excellent strategic thinking, facilitation, and executive communication skills.</li>
<li>Experience in fast-paced, high-growth environments.</li>
</ul>
DSPolitical is proud to offer:&nbsp;
<ul>
<li>The base salary is $90,000 - $120,000 annually depending upon factors including, but not limited to, experience, skill level, education and location.</li>
<li>Open leave (paid time off)</li>
<li>Paid Leave for new parents</li>
<li>Health insurance (including dental and vision)</li>
<li>Flex Spending Plan</li>
<li>Employee Assistance Program</li>
<li>401K with company matching</li>
<li>Student Loan Repayment Program</li>
<li>Professional development opportunities</li>
<li>Rewards and recognition programs</li>
<li>Mobile phone &amp; internet reimbursement and much more!</li>
</ul>
Office Hours
This position is based in Washington, DC however, we are open to remote work in other states. We work on a hybrid basis with many team members working entirely from home. Work hours are consistently 9:00 a.m. to 5:00 p.m. Monday - Friday, with the expectation that evening and weekend work will be required as necessary.
Please visit our Notice to Applicants and Employees to learn about our information practices in the job application and employment context. 
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<h3>Job Description</h3>
Job DescriptionCompany Description 
McFadyen Digital is a leading global ecommerce advisor and implementor.&nbsp; During our 37 years in business, we’ve digitally enabled over 300 enterprise clients, including 10% of the Fortune 500. We deliver digital commerce, marketplace, and user experience services from our offices in North America, South America, Europe, and India. Across all practices, we help our clients reach their goals by ensuring that technology is implemented strategically and adopted in a way that meets their business objectives.  For many years we have been certified as a “Great Place to Work” which is attributed to our great team of several hundred employees.&nbsp;
Learn more at: <a href="http://www.mcfadyen.com&amp;nbsp" target="_blank">www.mcfadyen.com&amp;nbsp</a>;
Job Description 
As the Director of Client Services, you will be the strategic liaison for our clients and McFadyen Digital. You will promote creatively thoughtful work, be a true partner to clients, demonstrate experience with the brand and category (specifically, a client focused on innovation and creative marketing technologies). You have experience navigating a global, integrated account leadership team and have worked with global brands in the past. This position requires a strategic thinker with a deep understanding of customer engagement, growth, marketing, brand development, and building outstanding results for our clients.&nbsp;&nbsp;
With a minimum of 15-20 years of leadership experience, you will bring a wealth of knowledge and expertise to shape and execute our client partnership vision and influence revenue. Your leadership will be instrumental in building accounts where we have a deep rapport and bonded relationships that are long-standing and productive.&nbsp; The ideal candidate will be a strategic thinker with excellent leadership skills and an ability to collaborate closely with the senior executive team and cross-functional stakeholders to achieve our company's goals.&nbsp;&nbsp;
Travel Requirement:&nbsp; 25% to 50% travel may be required
Top 5 Responsibilities: &nbsp;
<ol>
<li>Generate profitable revenue for the company.</li>
<li>Develop and execute the company's Client Service Program in alignment with business goals and objectives.&nbsp;</li>
<li>Become a valued contributor and resource to the client by learning their business, providing relevant advice and value.&nbsp;</li>
<li>Learn client organizations and identify where spend and budgets are within the account; then identify, pursue, engage and grow new sponsor relationships to continually grow accounts year over year.&nbsp;</li>
<li>Collaborate with delivery team on developing new offerings in line with clients’ needs&nbsp;</li>
</ol>
Other Responsibilities:&nbsp;
<ul>
<li>Serve as the primary point of contact for client account matters with internal and external stakeholders.&nbsp;</li>
<li>Manage all contracting processes for new SOW’s, renewals, and change orders.&nbsp;</li>
<li>Support and help optimize our marketing team’s efforts to provide relevant and consistent content that adds value to our new and existing clients.&nbsp;</li>
<li>Coordinate and drive sales effort with internal teams for existing account sales.</li>
<li>Adhere to sales processes and document notes and progress in CRM&nbsp;</li>
<li>Keep abreast of industry best practices and trends.&nbsp;</li>
<li>Continuously improve through coaching and self-feedback. &nbsp;</li>
<li>Foster a community amongst accounts to learn from one another, including brokering conversations between accounts.</li>
</ul>
Qualifications 
<ul>
<li>Bachelor's degree in business, marketing, or a related field.&nbsp;</li>
<li>Demonstrated ability to drive revenue growth.&nbsp;</li>
<li>Excellent leadership, communication, and interpersonal skills&nbsp;</li>
<li>Ability to be both strategic and tactical; see the forest and the trees, and what’s beyond&nbsp;</li>
<li>Possess innovative, creative, and entrepreneurial mindset.&nbsp;</li>
<li>Strong time management, organizational skills, attention to detail, communication and interpersonal skills are required.&nbsp;</li>
<li>Proven ability to effectively interact with and forge relationships with employees, customers and partners at all levels of the organization and in the market&nbsp;</li>
<li>Must be a team player, able to meet strict deadlines, work with minimal supervision, but be accountable for results&nbsp;</li>
<li>Experience working in a fast paced, ever-changing environment.&nbsp;</li>
<li>Experience working with eCommerce or Marketplace platforms like Oracle Commerce / ATG / Endeca, Magento Commerce, Salesforce Commerce Cloud / DemandWare, SAP Hybris, IBM WebSphere Commerce, Mirakl, Channel Advisor etc. a must&nbsp;</li>
<li>Experience working with related technologies such as PIM, CPQ, CMS, Search and Navigation, Headless Technologies, BI Platforms, ERP, Call Center, OMS etc a big plus.&nbsp;</li>
<li>Experience working with digital marketing technology / marketing automation tools like Oracle Eloqua, Responsys, BlueKai, Maxymiser, Marketo, Hubspot, Pardot, ExactTarget, DotMailer, Mailchimp, etc. and related services a plus.&nbsp;</li>
<li>Experience representing marketing agency services including content marketing, email marketing, conversion funnel optimization, search engine optimization, design services, production services, web design and production, and other services are a plus.&nbsp;</li>
<li>Experience with large systems integrators / consultancies / agencies a plus: Accenture, Deloitte, Publicis Sapient, PwC, EY, KPMG, Infosys, Cognizant, TCS, Wipro, IBM, HCL, KPS, CGI, DMI, EPAM, BORN, Gorilla, LiveArea, OSF Digital, Omnicom, WPP, DCX, Atos, ThoughtWorks, dentsu, Merkle, AKQA, Atos, Astound, MindCurv, MindTree, Perficient, Acumen Solutions, Bounteous, MRM, Valtech, Mastek, Tech Mahindra, Wunderman Thompson, Capgemini, McKinsey, BCG, Kearney, Roland Berger, or Bain.&nbsp;</li>
<li>Highly skilled in MS Office (PPT, Word, and Excel)&nbsp;</li>
</ul>
Benefits&nbsp;
<ul>
<li>Competitive salary.&nbsp;</li>
<li>Medical and Life Insurance&nbsp;</li>
<li>Short and Long-Term Disability.&nbsp;</li>
<li>Generous 401K plan after three months of employment.&nbsp;</li>
<li>Paid Time Off and Sick Leave.&nbsp;</li>
<li>Flexible work schedule and remote working option.&nbsp;</li>
</ul>
 Additional Information 
What we can offer you
<ul>
<li>A career with thought leaders who literally wrote the book on Marketplace Best Practices.</li>
<li>A career in the fast-paced world of retail eCommerce, digital marketplaces and platform businesses.</li>
<li>A career with first movers who are deploying new business models and strategies worldwide.</li>
<li>A career in a flat management structure without a rigid hierarchy and bureaucracy.</li>
<li>A career in a culture that rewards creativity and innovation, risk-taking and teamwork.</li>
</ul>
Your Core Values: Caring, Adaptable, Proactive Ownership, Empowering Clients
Keywords:  Client Manager, Customer Success, Client Relations
eCommerce &amp; Marketplace Platforms: Adobe Commerce (Magento), Salesforce Commerce Cloud (SFCC), SAP Hybris, Mirakl, ChannelAdvisor, IBM WebSphere Commerce, BigCommerce, Shopify Plus, commercetools, Oracle Commerce, Elastic Path, Spryker
Technology &amp; Tools: CRM (Salesforce), SaaS Sales, PIM (Product Information Management), CPQ (Configure Price Quote), CMS (Content Management Systems), OMS (Order Management Systems), ERP (Enterprise Resource Planning), BI Tools (Business Intelligence)
McFadyen’s goal is to ensure that our clients are able to maximize the return on their technology investment by providing better service to their clients, partners and internal teams. At McFadyen we truly believe our employees are our most valuable asset. Across our locations in the US, Brazil, and India, we offer a world class work culture that enables top notch delivery for some of the world’s most influential companies.  &nbsp;
McFadyen Digital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law, where applicable. &nbsp;

Director of Client Services

<h3>Job Description</h3>
Job Description
WE'RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further.
Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients. If this sounds exciting to you, let's chat!
CLIENT SERVICES DIRECTOR
What experience should you have:
<ul>
<li>10+ years of experience in client services and/or account management, preferably in a professional consulting environment.</li>
<li>At least 5 years of experience with data, cloud, and AI solutions, either in a leadership role, as a practitioner, or in a consulting setting.</li>
<li>Proven track record of growing accounts, demonstrating a focus on revenue expansion rather than just account maintenance.</li>
<li>Expertise in understanding and solving complex client problems, with a focus on creating practical, strategic roadmaps that connect our services to a client's long-term business goals.</li>
<li>Strong consultative selling approach, with a focus on delivering value-driven solutions to VPs and C-suite level stakeholders.</li>
</ul>
What you'll be doing in this role:
<ul>
<li>Establish and nurture relationships with key client stakeholders, serving as the main point of contact and providing proactive communication.</li>
<li>Collaborate with internal experts to develop tailored, data-driven solutions that align with the client's strategic objectives.</li>
<li>Conduct discovery sessions with clients to identify opportunities for growth, and articulate Further's value proposition in terms of measurable business impact.</li>
<li>Develop and execute account growth strategies, identifying and pursuing opportunities to expand existing client accounts</li>
<li>Provide high-level oversight on client projects to ensure strategic alignment and successful delivery while balancing short-term client needs with long-term goals.</li>
<li>Collaborate with internal experts to develop tailored, data-driven solutions that align with the client's strategic objectives and deliver measurable business impact.</li>
</ul>
What you'll need to accomplish in your first year:
<ul>
<li>Grow key accounts by proactively identifying and closing upsell and cross-sell opportunities.</li>
<li>Establish yourself as a trusted advisor to C-suite and VP-level clients, successfully leveling up relationships and becoming an indispensable partner.</li>
<li>Successfully lead the delivery of client projects, ensuring alignment with strategic goals and achievement of key milestones.</li>
</ul>
Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more.
Apply today or check out all our opportunities!
#LI-Hybrid
By submitting your application, you consent to our collection, processing and disclosure of the contained personal data in accordance with our data practices. If you are a resident of the U.S. state of California, you can read about our data practices and your related privacy rights here. If you are a resident of the European Economic Area, Switzerland or the United Kingdom, you can read about our data practices and your related privacy rights here.

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