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Utilization Review Coordinator Supervisory Role - Behavioral Health. Napa County Salary: $136,219.20 - $163,051.20 Annually Job Type: Full Time Job Number: 2062-2025-10-09 Location: Napa, CA Department: Health &amp; Human Services Agency Closing: Continuous The Napa Valley Napa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. Napa County as an Employer As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. <a href="https://apptrkr.com/get_redirect.php?id=6639425&amp;targetURL=https://www.countyofnapa.org/721/Working-for-Napa-County" target="_blank">Learn more HERE.</a> The Position It's an exciting time to join Napa County HHSA's Behavioral Health Division. We're improving how we support staff and strengthen the quality of care while putting new statewide reforms-CalAIM and BHSA-into action. These efforts focus on access and better outcomes for the people we serve. The Utilization Review (UR) Coordinator is a supervisory role that leads a small team ensuring that services provided through Napa County Behavioral Health are appropriate, clearly documented, and meet Medi-Cal billing rules. You'll supervise two UR Clinicians, review data and trends, and work closely with program and fiscal staff to make sure services and records are accurate and complete. You'll turn complex regulations into clear, useful guidance for staff, create training materials that make documentation easier, and look for ways to simplify processes so clinicians can focus more on client care. This is a great opportunity to lead a high-performing, collaborative team, help staff succeed, and strengthen a behavioral health system that works better for both providers and clients. Key Responsibilities: 
<ul>
<li>Leadership &amp; Oversight: Supervise and mentor two UR Clinicians, set team priorities, assign workload, and ensure quality and consistency across all utilization review functions.</li>
<li>System Accountability: Lead Behavioral Health UR efforts to meet Medi-Cal, DHCS, and BHIN requirements; analyze patterns in authorizations and utilization to identify system improvements and ensure compliance.</li>
<li>Training &amp; Policy Development: Design and oversee the billing and documentation training program; develop UR policies, workflows, and guidance that make standards clear and achievable.</li>
<li>Collaboration &amp; Problem-Solving: Partner across Behavioral Health, Quality Management, Fiscal, and EHR teams to align processes, resolve barriers, and improve efficiency in documentation and clinical billing practices.</li>
</ul>
 <a href="https://apptrkr.com/get_redirect.php?id=6639425&amp;targetURL=https://www.governmentjobs.com/careers/napacounty/classspecs/1078811?keywords=Utilization&amp;pagetype=classSpecifications" target="_blank">Click here to review the full job description including example of duties and job requirements: HHS Utilization Review Coordinator. </a> <a href="https://apptrkr.com/get_redirect.php?id=6639425&amp;targetURL=https://www.countyofnapa.org/DocumentCenter/View/38195/Recruitment-Flyer-LOD---HHSA" target="_blank">Click here to learn more about HHSA's commitment to learning and serving!</a> This recruitment is being conducted to fill one full-time vacancy. The list established by this recruitment may also be used to fill current and future full-time, part-time, limited term, and extra help vacancies for up to one year. Memorandum of Understanding (MOU) Agreed Salary Increases and Winter Time Off: 3.5% COLA increase effective 7/1/2026 32 hours of Winter Time Off (WTO) POSITION REQUIREMENTS Experience and Education: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Four or more years of employment in a program delivering mental health and/or alcohol and drug services supported through state and/or federal funding. Behavioral Health experience is highly desired. Education: A Master's degree in behavioral health or a closely related discipline. License: Possession of one of the following valid licenses issued by the State of California is required: Licensed Clinical Psychologist; Licensed Clinical Social Worker; Licensed Marriage, Family and Child Therapist; Licensed Professional Clinical Counselor (Classification Specifications is under review). Possession of a valid California Driver's License is required. *Any license, certification, or registration required for this position shall be maintained (i.e., active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. THE RECRUITMENT PROCESS 1. Applications will be accepted on-line until the current vacancy is filled. 2. Applications will be reviewed for verification of possession of one of the required licenses and supplemental questions reviewed as they are received until the current vacancy is filled. 3. The most qualified candidates from the scoring of the supplemental questions will be invited for an Oral Panel Interview on a continuous basis until the current vacancy is filled. The most qualified candidates from the oral panel interview will be placed on the eligibility list for up to twelve months. Human Resources Department reserves the right to make changes to the recruitment process and schedule at any time. Example of Duties <a href="https://apptrkr.com/get_redirect.php?id=6639425&amp;targetURL=https://www.governmentjobs.com/careers/napacounty/classspecs/1078811?keywords=Utilization&amp;pagetype=classSpecifications" target="_blank">Click here to review the full job description including example of duties and job requirements: HHS Utilization Review Coordinator. </a> Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102). Benefits <a href="https://apptrkr.com/get_redirect.php?id=6639425&amp;targetURL=https://www.countyofnapa.org/DocumentCenter/View/25884/Benefits-Summary---PSE-Supervisory" target="_blank">Learn more about the benefits package for this position here.</a> ADA Accommodation Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. To apply, please visit <a href="https://apptrkr.com/6639425" target="_blank">https://www.governmentjobs.com/careers/napacounty/jobs/5107432/utilization-review-coordinator-supervisory-role-behavioral-health</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-32fa2fc7e3a41e4ab7bf05efeb61a85c

Utilization Review Coordinator  Supervisory Role - Behavioral Health.

Sr ServiceNow Analyst, Corporate Applications (ITS Analyst Sr) CalOptima Join Us - Where Your Talent Meets Opportunity. We're Better Together The Team You'll Join We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. More About the Opportunity We are hoping you will join us as a Sr ServiceNow Analyst, Corporate Applications (ITS Analyst Sr) and help shape the future of healthcare where you'll be an integral part of our IT - Infrastructure team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. You will facilitate the development, coordination and integration of program related activities through vendor-supported corporate applications. You will also define system scope, objectives and business requirements to meet user needs. Included with that, you will assist business customers in making informed decisions regarding the development, configuration and functionality of various applications and provide technical consulting to end users on projects. Also, you will provide coordination and services relevant to key functions of software supported by the Information Technology (IT) department, which supports a variety of end users and software, usually provided by a third-party vendor. Lastly, you will contribute to the support and maintenance of assigned applications and serve as a technical point-of-contact. Together, we are building a stronger, more equitable health system. Your Contributions To the Team: 
<ul>
<li>70% - Program Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Develops and maintains workflows, business rules, user interface policies, client scripts and integrations.</li>
<li>Optimizes existing and develops new service catalog offerings and associated flows with a focus on continual improvement and automation.</li>
<li>Supports the design of custom catalog items; works with business partners and the Service Catalog manager and application owner for implementation.</li>
<li>Configure ServiceNow modules such as ITSM, ITOM, ITAM, SPM or others as required.</li>
<li>Maintains an ongoing knowledge of the ServiceNow product, version upgrades, enhancements, new features, etc. </li>
</ul>
</li>
<li>25% - Technical Support
<ul>
<li>Processes core system configuration as well as day-to-day user requests and incidents.</li>
<li>Creates technical design, ServiceNow code and architecture and works with key business units to build solutions and processes, supporting maintenance, continual service improvement and new capabilities on the ServiceNow platform.</li>
<li>Provides technical guidance on existing workflows for streamlining and improved efficiency.</li>
<li>Provides production support to resolve problems with production processing. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned.</li>
</ul>
</li>
</ul>
 Do You Have What the Role Requires? 
<ul>
<li>Bachelor's degree in information services or related field PLUS 5 years of direct experience as a ServiceNow admin or application owner required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>5 years of IT technical application support experience required. </li>
<li>5 years of computer hardware and/or software troubleshooting techniques and system support required.</li>
</ul>
 You'll Stand Out More If You Possess the Following: 
<ul>
<li>ServiceNow Certified Implementation Specialist. </li>
<li>ServiceNow Certified Application Developer. </li>
<li>Information Technology Infrastructure Library certification. </li>
</ul>
 What the Regulatory Agencies Need You to Possess? 
<ul>
<li>N/A</li>
</ul>
 Your Knowledge &amp; Abilities to Bring to this Role: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Your Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Ways We Are Here For You 
<ul>
<li>You'll enjoy competitive compensation for this role.
<ul>
<li>Our current hiring range is: Pay Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476). 
<ul>
<li>The base pay offered will take into account internal equity and also may vary depending on the candidate's job-related knowledge, skills, and experience among other factors. </li>
</ul>
</li>
</ul>
</li>
<li>This position is approved for Full Telework (**If the position is Telework, it is eligible in California only**) </li>
<li>A <a href="https://apptrkr.com/get_redirect.php?id=6635684&amp;targetURL=https://www.caloptima.org/en/careers#benefits" target="_blank">comprehensive benefits package</a> </li>
<li>CalPERS pension program and additional retirement packages. </li>
<li>Additional benefits and perks including:
<ul>
<li>A generous PTO program</li>
<li>A quality work life balance</li>
<li>Various wellness programs</li>
<li>Tuition Reimbursement</li>
<li>Professional development opportunities</li>
<li>Career development opportunities</li>
<li>Flexible scheduling</li>
<li>And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.</li>
</ul>
</li>
</ul>
 Our Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 Why Join Us? We believe that diverse perspectives drive innovation. Each employee brings a unique perspective to the overall team and we value everyone's input and we are committed to creating an inclusive environment where you and every team member can thrive while making a meaningful impacts on our community members. Our team reflects and represents the communities we serve, and we welcome candidates from all backgrounds who share our commitment to accessible, quality healthcare. What's Your Next Step? All Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Do NOT miss out. If you want to join our team, the deadline for the first review of applications is October 22, 2025 at 9:00 PM (PST). We are encouraging you to apply early. If you apply after the first review date, your application is not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Our Commitment to You Your application and resume will be reviewed by a dedicated recruiter to this position. If your experience matches what we need, we will reach out to you to discuss the next steps. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet. We will make sure to keep you updated through each step of the process on your candidate portal. Please make sure to watch for updates on your candidate portal and you emails which will be sent to the email address you listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6635684" target="_blank">https://jobs.caloptima.org/jobs/sr-servicenow-analyst-corporate-applications-its-analyst-sr-505-city-parkway-west-california-united-states</a> Copyright 2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-59ee343dbcbd4147a2fd5b16aef95707

Sr ServiceNow Analyst, Corporate Applications (ITS Analyst Sr)

Sr. Program Manager, Strategic Initiatives CalOptima Join Us - Where Your Talent Meets Opportunity. We're Better Together The Team You'll Join We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. More About the Opportunity We are hoping you will join us as a Sr. Program Manager, Strategic Initiatives and help shape the future of healthcare where you'll be an integral part of our Strategic Development team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. You will play a vital role in the program design, development, implementation and overall support of strategic initiatives, pilots and programs related to the department's priorities. You will also be responsible for leading the coordination, implementation, execution and completion of tasks supporting new program development. In addition, you will lead the overall day-to-day activities, cross-functional projects and other assignments in the department related to strategic initiatives. Lastly, you will also track, develop and maintain reporting tools for executive leaders and the Board of Directors. Together, we are building a stronger, more equitable health system. Your Contributions To the Team: 
<ul>
<li>85% - Program Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Manages program design and implementation for assigned strategic initiatives under the purview of the Strategic Development department.</li>
<li>Tracks and evaluates concurrent initiatives, including developing and maintaining reports, monitoring of outcomes, financial tracking and reconciliation and program performance reporting.</li>
<li>Develops initial workplan for assigned projects and assignments and manages the scope, schedule, budget and quality of the project.</li>
<li>Develops workflows, key performance indicator (KPI) dashboards, procedures and/or policies and recommends changes to ensure timely, efficient and effective outputs.</li>
<li>Develops specifications and/or scopes of work for request for proposal (RFP), request for quotes (RFQ) or request for inquiry (RFIs) to support new program development.</li>
<li>Tracks program spending and outcomes related to Intergovernmental Transfer-funded initiatives in partnership with initiative owners and Finance.</li>
<li>Plans and implements multiple and complex projects/programs spanning across business areas.</li>
<li>Ensures the strategic direction of projects/programs aligns with department goals and CalOptima Health's strategic priorities.</li>
<li>Provides subject matter expertise, guides and mentors CalOptima Health staff regarding standards, organizational understanding and relationship building to promote successful delivery of projects.</li>
<li>Makes moderate to significant improvements in processes, systems or products to enhance the performance of the job area.</li>
<li>Conducts analysis and assesses information from different sources focused on health care initiatives, new programs or focus areas as assigned.</li>
<li>Partners with CalOptima Health departments (Information Technology, Enterprise Analytics, Finance, Government Affairs, Operations Management, Provider Data Operations, etc.) and subject matter experts to review data sources, evaluate new health care initiatives, develop summary reports, formulate conclusions and recommendations for leadership consideration.</li>
<li>Creates detailed reports for internal departments, external stakeholders, state agencies and community-based organizations.</li>
<li>Supports strategic and business planning, including workgroup participation and presentations.</li>
</ul>
</li>
<li>10% - Administrative Support
<ul>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Assists management with vendor support and purchasing activities related to strategic programs and pilots for the department.</li>
<li>Drafts presentations, board reports and memos to support senior management.</li>
<li> Leads the day-to-day administrative activities specific to assigned strategic programs and initiatives and related projects. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned.</li>
</ul>
</li>
</ul>
 Do You Have What the Role Requires? 
<ul>
<li>Bachelor's degree in public health, business, health care administration or related field PLUS 4 years of experience in program and project management and implementation or related experience required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>Experience at a health plan, health system, health provider, public agency, hospital setting or other health care related field required.</li>
</ul>
 You'll Stand Out More If You Possess the Following: 
<ul>
<li>Master's degree in healthcare administration, health policy or related field. </li>
<li>2 years of experience and aptitude for working in a highly matrixed, mission-driven organization. </li>
<li>Client service or management consultant experience.</li>
</ul>
 What the Regulatory Agencies Need You to Possess? 
<ul>
<li>N/A</li>
</ul>
 Your Knowledge &amp; Abilities to Bring to this Role: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Your Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Ways We Are Here For You 
<ul>
<li>You'll enjoy competitive compensation for this role.
<ul>
<li>Our current hiring range is: Pay Grade: 313 - $90,820 - $145,312 ($43.66 - $69.8615). 
<ul>
<li>The base pay offered will take into account internal equity and also may vary depending on the candidate's job-related knowledge, skills, and experience among other factors. </li>
</ul>
</li>
</ul>
</li>
<li>This position is approved for Partial Telework (**If the position is Telework, it is eligible in California only**) </li>
<li>A <a href="https://apptrkr.com/get_redirect.php?id=6581553&amp;targetURL=https://www.caloptima.org/en/careers#benefits" target="_blank">comprehensive benefits package</a> </li>
<li>CalPERS pension program and additional retirement packages. </li>
<li>Additional benefits and perks including:
<ul>
<li>A generous PTO program</li>
<li>A quality work life balance</li>
<li>Various wellness programs</li>
<li>Tuition Reimbursement</li>
<li>Professional development opportunities</li>
<li>Career development opportunities</li>
<li>Flexible scheduling</li>
<li>And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.</li>
</ul>
</li>
</ul>
 Our Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 Why Join Us? We believe that diverse perspectives drive innovation. Each employee brings a unique perspective to the overall team and we value everyone's input and we are committed to creating an inclusive environment where you and every team member can thrive while making a meaningful impacts on our community members. Our team reflects and represents the communities we serve, and we welcome candidates from all backgrounds who share our commitment to accessible, quality healthcare. What's Your Next Step? All Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Do NOT miss out. If you want to join our team, the deadline for the first review of applications is October 1, 2025 at 9:00 PM (PST). We are encouraging you to apply early. If you apply after the first review date, your application is not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Our Commitment to You Your application and resume will be reviewed by a dedicated recruiter to this position. If your experience matches what we need, we will reach out to you to discuss the next steps. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet. We will make sure to keep you updated through each step of the process on your candidate portal. Please make sure to watch for updates on your candidate portal and you emails which will be sent to the email address you listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6581553" target="_blank">https://jobs.caloptima.org/jobs/sr-program-manager-strategic-initiatives-505-city-parkway-west-california-united-states</a> Copyright 2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-54d0f0dcf79eeb4c99cfa94af7374d71

Sr. Program Manager, Strategic Initiatives

EXECUTIVE ADMINISTRATIVE MANAGER &nbsp;– Full-Time &nbsp;Eastern Long Island
Position Overview
The Executive Administrative Manager serves as a strategic partner and high-level administrator, overseeing daily business operations, supporting executive decision-making, and ensuring organizational efficiency and effectiveness. This individual will manage the Owner’s priorities, streamline cross-functional communications, and drive accountability across departments. The ideal candidate is a seasoned professional with a strong background in luxury retail operations, financial administration, and executive-level support.
This role requires exceptional organizational, communication, and problem-solving skills, along with advanced proficiency in Microsoft Excel, QuickBooks, and CRM/ERP platforms. The Executive Administrative Manager will also act as a liaison between the Owner and department heads, ensure preparation and follow-through on key initiatives, and participate in strategic planning, financial tracking, and project management.
Key Responsibilities:
Executive &amp; Administrative Support
<ul>
<li>Serve as the primary administrative support to the Owner, ensuring seamless calendar coordination, email/call management, and task prioritization.</li>
<li>Prepare briefing materials, executive summaries, and reports for meetings and events.</li>
<li>Manage and attend all meetings on behalf of the Owner; coordinate agendas, take detailed notes, and ensure timely follow-ups.</li>
<li>Organize travel arrangements, trade show attendance, and industry event participation.</li>
<li>Oversee company sales leads and track performance to meet organizational goals.</li>
<li>Other duties as required.</li>
</ul>
Financial Oversight &amp; Reporting
<ul>
<li>Coordinate personal and business financial matters in collaboration with the accounting team.</li>
<li>Track budgets, expenses, and sales reports; generate forecasts and financial insights using advanced Excel functions.</li>
<li>Maintain and reconcile financial data in QuickBooks and other accounting platforms.</li>
</ul>
Operational &amp; Process Management
<ul>
<li>Oversee the development and continuous improvement of operational processes and workflows.</li>
<li>Monitor progress of long-term projects and company initiatives; ensure accountability and deadlines are met.</li>
<li>Collaborate with department heads to align operations with company goals and resolve escalated issues.</li>
</ul>
Communication &amp; Liaison
<ul>
<li>Act as the Owner’s representative in internal and external communications.</li>
<li>Maintain open and effective communication across all departments; ensure all staff and managers are aligned on priorities.</li>
<li>Draft and manage correspondence, including sensitive or confidential materials.</li>
</ul>
Qualifications &amp; Experience
<ul>
<li>Bachelor’s degree in Business Administration, Management, or a related field; or an equivalent combination of education, training, and experience.</li>
<li>10+ years of experience in a senior-level administrative, operations, or chief of staff role in luxury or high-end retail.</li>
<li>Deep understanding of retail operations: sales tracking, inventory, customer service, and financial performance.</li>
<li>Expert-level proficiency in Microsoft Office Suite, especially Excel; experience with QuickBooks, CRM/ERP systems is required.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Exceptional attention to detail.</li>
<li>Demonstrated ability to navigate ambiguity and drive clarity in evolving or uncertain situations.</li>
<li>Demonstrated ability to manage sensitive and confidential information with a high degree of discretion and integrity.</li>
<li>Demonstrated ability to exercise sound discretion and independent judgment in complex and sensitive situations.</li>
<li>Highly organized with excellent time management, communication, and interpersonal skills.</li>
<li>Proven experience managing multiple projects, deadlines, and stakeholders in a fast-paced, dynamic environment.</li>
<li>Willingness to work extended hours and travel as needed.</li>
</ul>
Ideal Candidate Traits
<ul>
<li>Strategic thinker with a hands-on, solutions-oriented approach.</li>
<li>High emotional intelligence and ability to interact with executives, staff, and clients with professionalism.</li>
<li>Thrives under pressure and adapts quickly to changing priorities.</li>
<li>Strong follow-through and a commitment to excellence.</li>
</ul>
Benefits:
Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, and qualifications.&nbsp; Salary range:&nbsp; $140,000 - $200,000
Comprehensive benefits package, including health insurance, dental, vision, life, AD&amp;D, 401(k) savings plan with company match, holiday, and paid time off.
Opportunities for professional development and career advancement.
Relocation and housing assistance are available for the right candidate.
How to Apply:
Please submit your resume to:&nbsp; <a href="mailto:Employment@Marders.com" target="_blank">Employment@Marders.com</a>. &nbsp;Candidates must be able to work from our office in Bridgehampton, NY.&nbsp; &nbsp;No Remote Available&nbsp; &nbsp; M/F/D/V &nbsp;EOE
If you require alternative methods of application or screening, you must approach the employer directly to request this.

Marders

Executive Administrative Manager - Eastern LI

Senior Managing Consultant, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 60% of telecommuting permitted): Develop solution cases for demand, supply, and production planning to influence operational metrics and KPIs. Leverage subject matter expertise in supply chain planning, and SAP APO/IBP for solution design, build, customization, testing, and deployment. Analyze client requirements and map business processes into SAP Integrated Business Planning (IBP), covering supply network planning, production planning, and distribution requirements planning. Facilitate the implementation of SAP modules to enhance business functionality and performance, ensuring high levels of customer satisfaction. Adopt appropriate methods, tools, training courses, techniques, and resources to deliver tasks and work products in multiple phases of SAP IBP and S4HANA implementation projects. Develop, present, and support rational conclusions, recommendations, and implementation strategies using knowledge of SAP IBP and APO software systems and prior experience. Lead workshops, oversee a team of consultants and subcontractors, coordinate with other teams for integrated solutions, and ensure the creation of functional and technical documentation. Manage client relationships and drive consensus on complex business solutions. Demonstrate the ability to analyze business processes and functional requirements effectively. Utilize: SAP Advanced Planner and Optimizer, SAP Service Parts Planning, Supply Chain Management, SAP Integrated Business Planning - Demand Planning, SAP Integrated Business Planning - Supply Planning and Inventory Optimization. Required: Master's degree or equivalent in Business Administration, Computer Engineering or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master's degree) and one (1) year of experience as a Principal Consultant, SAP Consultant or related. One (1) year of experience must include utilizing SAP Advanced Planner and Optimizer, SAP Service Parts Planning, Supply Chain Management, SAP Integrated Business Planning - Demand Planning, SAP Integrated Business Planning - Supply Planning and Inventory Optimization. $222467 to $240000 per year. Please send resumes to <a href="mailto:recruitad@us.ibm.com" target="_blank">recruitad@us.ibm.com</a>. Applicants must reference AV209 in the subject line.

Senior Managing Consultant

<h3>Job Description</h3>
Job DescriptionDescription:
Shift Monday-Friday 4:30am-12:30pm and alternating Saturdays 6am-9am 
 
Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic. Under the supervision of the Clinic Manager, you will greet clients and visitors with professionalism, compassion, and a trauma-informed approach. You’ll play a key role in coordinating client care, including scheduling appointments, assisting with walk-in intakes, and addressing client concerns.
 
As part of our mission to help individuals recover from substance use disorders, you’ll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.
 
Along the way, we’ll invest in your well-being through a benefits package for full-time employees that includes:
<ul>
<li>Subsidized medical, dental, and vision insurance</li>
<li>Health savings account</li>
<li>Short and long-term disability insurance</li>
<li>Life insurance</li>
<li>Paid sick, vacation, and holiday time</li>
<li>401K retirement plan with match</li>
<li>Tuition and Continuing Medical Education reimbursement up to 100%</li>
<li>Employee assistance program to support your mental health and wellness</li>
<li>Ongoing professional development </li>
</ul>
 
We’re looking for someone who:
<ul>
<li>Enjoys a consistent schedule.</li>
<li>Is excited to work in an outpatient setting, much like a doctor’s office. </li>
<li>Remains friendly, helpful, and courteous when interacting with clients, including those who are chemically dependent.</li>
</ul>
 
Responsibilities:
<ul>
<li>Greets and attends to clients in person and over the phone</li>
<li>Answers all phone calls in a professional and courteous manner</li>
<li>Manages the patient flow of a high volume of clients in a fast-paced environment</li>
<li>May place outbound calls to schedule follow-up appointments, or to engage clients in treatment </li>
<li>Creates new client profiles and enters demographic information in electronic health record</li>
<li>Schedules appointments using electronic scheduling system</li>
<li>Completes accurate documentation of client visits in their electronic health record</li>
<li>Maintains a welcoming lobby and reception area by ensuring areas remain clean and organized.</li>
<li>Coordinates intakes on a walk-in basis, including assisting clients with completion of required documentation and scheduling with an available provider and counselor to complete intake process Verifies insurance eligibility through various insurance portals, setting up billing episodes in electronic health record</li>
<li>Establishes client payment plans and financial contracts, collects and posts payments</li>
<li>Ensures confidentiality of all client and employee information</li>
<li>Assists in the de-escalation of clients using a trauma-informed approach</li>
<li>Triages client issues to secure most appropriate solution Introduces clients to the</li>
<li>Recovery Connect engagement app and help them navigate it as needed</li>
<li>Completes end of day tasks, including reconciling deposit and payment records</li>
<li>Verifies cash in cash box at the beginning of shift and reconciles cash count at the end of the day</li>
<li>Uses appropriate incident reporting procedures when documenting unsafe or problematic incidents involving clients, clients and/or staff</li>
<li>Participates in in-service/education regarding</li>
<li>Quality Improvement or required job-focused education</li>
<li>Helps maintain inventory and assist in ordering clinic supplies</li>
<li>Performs general office duties, such as document preparation, scanning, faxing</li>
</ul>
Requirements:
<ul>
<li>High School Diploma/GED</li>
<li>1+ years of experience in customer service is required</li>
<li>1+ years of front desk experience, preferably at hospital front desk or multi-physician practice is required</li>
<li>Hospital front desk or multi-physician front desk experience preferred</li>
<li>For employees in the following states (TX/OH/MN/IN/WI): </li>
<li>Motor Vehicle Valid state-issued driver’s license and MVR clearance is required; a 39-month MVR is required for any applicant at the time of the interview</li>
</ul>
Skills:
<ul>
<li>Ability to communicate clearly and effectively between all organizational levels and with outside providers</li>
<li>Basic computer knowledge, including ability to navigate in electronic health records</li>
<li>Culturally competent and sensitive to client and employee needs</li>
<li>Demonstrated ability in medication administration accuracy and ability to maintain accurate client records</li>
<li>Excellent organizational skills, accuracy, and attention to detail</li>
<li>Problem solving, conflict resolution, time management, and strong customer service skills</li>
<li>Strong team player comfortable working in a fast-paced setting</li>
<li>Ability to maintain confidentiality to ensure compliance with HIPAA and 42 CFR</li>
<li>Flexible with the ability to work in a continuously changing environment</li>
<li>Ability to work flexible hours including nights, weekends, and holidays</li>
<li>Employees will be required to travel to the bank for cash deposits and must pass an MVR check for employment in the following states: (TX/OH/MN/IN/WI)</li>
</ul>
Tools and Equipment:
<ul>
<li>Frequent use of a telephone, computer, printer, fax machine and copier</li>
<li>Frequent use of the internet and various web browser software, and Microsoft Office products, including Outlook, Word, Excel, and PowerPoint</li>
<li>Frequent use of electronic health record</li>
</ul>
 
Physical Working Conditions and Office Setting Description:
<ul>
<li>Prolonged sitting, standing, frequent bending, stooping, or stretching associated with an office environment</li>
<li>Frequent and prolonged typing and operation of computer, keyboard, and telephones</li>
<li>Some lifting may be required: Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds</li>
</ul>
 
#CLSTF
 
About Community Medical Services
Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.
 
Our Commitment
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
Other Conditions
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Client Services Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic. Under the supervision of the Clinic Manager, you will greet clients and visitors with professionalism, compassion, and a trauma-informed approach. You’ll play a key role in coordinating client care, including scheduling appointments, assisting with walk-in intakes, and addressing client concerns.
 
As part of our mission to help individuals recover from substance use disorders, you’ll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.
 
Along the way, we’ll invest in your well-being through a benefits package for full-time employees that includes:
<ul>
<li>Subsidized medical, dental, and vision insurance</li>
<li>Health savings account</li>
<li>Short and long-term disability insurance</li>
<li>Life insurance</li>
<li>Paid sick, vacation, and holiday time</li>
<li>401K retirement plan with match</li>
<li>Tuition and Continuing Medical Education reimbursement up to 100%</li>
<li>Employee assistance program to support your mental health and wellness</li>
<li>Ongoing professional development </li>
</ul>
 
We’re looking for someone who:
<ul>
<li>Enjoys a consistent schedule.</li>
<li>Is excited to work in an outpatient setting, much like a doctor’s office. </li>
<li>Remains friendly, helpful, and courteous when interacting with clients, including those who are chemically dependent.</li>
</ul>
 
Responsibilities:
<ul>
<li>Greets and attends to clients in person and over the phone</li>
<li>Answers all phone calls in a professional and courteous manner</li>
<li>Manages the patient flow of a high volume of clients in a fast-paced environment</li>
<li>May place outbound calls to schedule follow-up appointments, or to engage clients in treatment Creates new client profiles and enters demographic information in electronic health record</li>
<li>Schedules appointments using electronic scheduling system</li>
<li>Completes accurate documentation of client visits in their electronic health record</li>
<li>Maintains a welcoming lobby and reception area by ensuring areas remain clean and organized.</li>
<li>Coordinates intakes on a walk-in basis, including assisting clients with completion of required documentation and scheduling with an available provider and counselor to complete intake process Verifies insurance eligibility through various insurance portals, setting up billing episodes in electronic health record</li>
<li>Establishes client payment plans and financial contracts, collects and posts payments</li>
<li>Ensures confidentiality of all client and employee information</li>
<li>Assists in the de-escalation of clients using a trauma-informed approach</li>
<li>Triages client issues to secure most appropriate solution Introduces clients to the</li>
<li>Recovery Connect engagement app and help them navigate it as needed</li>
<li>Completes end of day tasks, including reconciling deposit and payment records</li>
<li>Verifies cash in cash box at the beginning of shift and reconciles cash count at the end of the day</li>
<li>Uses appropriate incident reporting procedures when documenting unsafe or problematic incidents involving clients, clients and/or staff</li>
<li>Participates in in-service/education regarding</li>
<li>Quality Improvement or required job-focused education</li>
<li>Helps maintain inventory and assist in ordering clinic supplies</li>
<li>Performs general office duties, such as document preparation, scanning, faxing</li>
</ul>
Requirements:
<ul>
<li>High School Diploma/GED</li>
<li>1+ years of experience in customer service is required</li>
<li>1+ years of front desk experience, preferably at hospital front desk or multi-physician practice is required</li>
<li>Hospital front desk or multi-physician front desk experience preferred</li>
<li>For employees in the following states (TX/OH/MN/IN/WI): </li>
<li>Motor Vehicle Valid state-issued driver’s license and MVR clearance is required; a 39-month MVR is required for any applicant at the time of the interview</li>
</ul>
Skills:
<ul>
<li>Ability to communicate clearly and effectively between all organizational levels and with outside providers</li>
<li>Basic computer knowledge, including ability to navigate in electronic health records</li>
<li>Culturally competent and sensitive to client and employee needs</li>
<li>Demonstrated ability in medication administration accuracy and ability to maintain accurate client records</li>
<li>Excellent organizational skills, accuracy, and attention to detail</li>
<li>Problem solving, conflict resolution, time management, and strong customer service skills</li>
<li>Strong team player comfortable working in a fast-paced setting</li>
<li>Ability to maintain confidentiality to ensure compliance with HIPAA and 42 CFR</li>
<li>Flexible with the ability to work in a continuously changing environment</li>
<li>Ability to work flexible hours including nights, weekends, and holidays</li>
<li>Employees will be required to travel to the bank for cash deposits and must pass an MVR check for employment in the following states: (TX/OH/MN/IN/WI)</li>
</ul>
Notice to Wisconsin Employees:
<ul>
<li>All new hires must provide proof of MMR (Measles, Mumps, and Rubella) and Varicella (Chickenpox) vaccinations.</li>
<li>In addition, new hires should have a current flu vaccination or be willing to receive one.</li>
<li>Medical or religious exemptions for the flu vaccine are permitted. CMS will provide exemption forms, which must be completed and submitted prior to the start date.</li>
</ul>
 
Tools and Equipment:
<ul>
<li>Frequent use of a telephone, computer, printer, fax machine and copier</li>
<li>Frequent use of the internet and various web browser software, and Microsoft Office products, including Outlook, Word, Excel, and PowerPoint</li>
<li>Frequent use of electronic health record</li>
</ul>
 
Physical Working Conditions and Office Setting Description:
<ul>
<li>Prolonged sitting, standing, frequent bending, stooping, or stretching associated with an office environment</li>
<li>Frequent and prolonged typing and operation of computer, keyboard, and telephones</li>
<li>Some lifting may be required: Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds</li>
</ul>
 
#CLSTF
 
About Community Medical Services
Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.
 
Our Commitment
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
Other Conditions
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Client Services Coordinator**

<h3>Job Description</h3>
Job Description
Job Description:
We are seeking a full-time Recruiting &amp; Client Services Coordinator with a degree in Business, HR, or a related field. This role blends recruiting, client relationship management, and high-level administrative support. The ideal candidate has experience in staffing, recruiting, or client service and enjoys building relationships, solving problems, and supporting both clients and candidates in a professional setting.
What You’ll Do:
· Partner with clients to understand hiring needs and provide excellent service and support.
· Manage recruitment efforts: posting jobs, reviewing resumes, conducting candidate outreach, and scheduling interviews.
· Serve as a key point of contact for clients and candidates, ensuring clear communication and a positive experience.
· Support onboarding by preparing offer letters, orientation schedules, and new hire paperwork.
· Maintain organized, accurate employee, client, and candidate records.
· Assist with training coordination and employee development tracking.
· Provide high-level administrative support including reporting, scheduling, and documentation.
· Contribute to projects that improve processes, engagement, and client satisfaction.
· Ensure compliance with company standards and employment regulations.
What We’re Looking For:
· Bachelor’s degree in Business, HR, Communications, or related field.
· Experience in recruiting, staffing, client services, or administrative/generalist roles.
· Strong interpersonal and communication skills, with the ability to build and maintain client relationships.
· Proven ability to provide upper-level customer service or client account support.
· Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
· Professional, dependable, and able to handle confidential information.
· A self-starter who thrives on collaboration and problem-solving.
What You’ll Get Out of It:
· Full-time role with competitive pay and comprehensive benefits.
· Direct involvement in both recruiting and client account management.
· Opportunities to strengthen professional skills in staffing, client services, and business operations.
· Career development and advancement potential within the company.
Job Type: Full-time
Benefits:
· Health insurance
· Dental insurance
· Vision insurance
· Paid time off
· Retirement plan options
Work Location: In person
Company DescriptionICR Staffing has been serving our Clients and our Community for over 30 years. We provide quality personnel services to clients across the country. We are dedicated to providing the most professional and competitive temporary services, and have always gone the extra mile for our clients, providing the people resource and service they need to stay competitive in their own businesses. 
<h3>Company Description</h3>
ICR Staffing has been serving our Clients and our Community for over 30 years. We provide quality personnel services to clients across the country. We are dedicated to providing the most professional and competitive temporary services, and have always gone the extra mile for our clients, providing the people resource and service they need to stay competitive in their own businesses.

<h3>Job Description</h3>
Job Description
Job Title: Client Services Coordinator
Location: Naples, FL
Employment Type: Full-Time
Department: Client Services
About the Role
Stouffer Legal is hiring a Client Services Coordinator for our Naples office. This is a phone-heavy, back office role focused on delivering a five-star client experience over the phone while keeping our systems organized behind the scenes. You will handle high call volumes, scheduling, and CRM updates, prepare materials for attorney meetings, and keep documentation accurate. You will also back up the Front Office Coordinator as needed for in-person coverage and client hospitality. In addition, this position facilitates one weekly evening educational workshop. You will help set up the space, welcome attendees, support the presenting attorney, and make sure the session runs smoothly.
Key Responsibilities:
Phone Support (Primary)
<ul>
<li>Answer and make 30-40 client calls per day with a warm, professional tone</li>
<li>Route calls, document interactions, and create follow-up tickets as needed</li>
<li>Schedule, confirm, and reschedule client appointments</li>
<li>Handle call overflow and voicemail follow up</li>
</ul>
Back Office and Administrative
<ul>
<li>Scan, print, and manage client files in the CRM with a focus on accuracy and confidentiality</li>
<li>Prepare materials and provide in-meeting support for attorneys (documents, packets, refreshments)</li>
<li>Process payments and maintain organized records</li>
</ul>
Client Hospitality and Front Desk Backup
<ul>
<li>Provide backup coverage for the Front Office Coordinator in the Naples office</li>
<li>Greet and seat clients; offer refreshments and set a professional, welcoming tone</li>
<li>Sanitize conference rooms and tidy shared spaces between meetings</li>
</ul>
Workshop Facilitation (Weekly Evening Event)
<ul>
<li>Prepare workshop space and materials and manage attendee check-in</li>
<li>Welcome attendees and provide clear, friendly guidance</li>
<li>Support the presenting attorney with logistics during the session</li>
<li>Coordinate follow-up tasks after the workshop (e.g., scheduling, notes)</li>
</ul>
Tools &amp; Systems You'll Use
CRM software, Microsoft Teams, Outlook, scanners/printers, RingCentral
Schedule
<ul>
<li>Monday - Friday, 8:30 AM - 5:30 PM</li>
<li>Plus one evening per week for the educational workshop</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>Salary range $48,000.00 - $56,000.00 based on experience</li>
<li>Performance based bonus structure</li>
<li>Paid twice monthly (7th and 21st)</li>
<li>Benefits start on your first day</li>
<li>Health Insurance (CareFirst) with 50% company contribution</li>
<li>Dental and Vision Insurance offered</li>
<li>Short- and Long-Term Disability Insurance (100% employer-paid)</li>
<li>Basic Life Insurance (100% employer-paid)</li>
<li>401(k) with up to 4% match, no vesting period</li>
<li>15 days of PTO annually (increases with tenure)</li>
<li>3 weeks paid parental leave</li>
<li>7 paid holidays</li>
<li>Employee discount</li>
<li>Paid training and onboarding</li>
</ul>
What You Can Expect in the Hiring Process
<ol>
<li>Submit application</li>
<li>Phone interview (10-15 minutes)</li>
<li>Virtual interview via Microsoft Teams (1 hour)</li>
<li>Candidate assessment (sent via email)</li>
<li>In-person interview (2 hours)</li>
<li>Reference checks, background check, and drug screening</li>
<li>Job offer and onboarding</li>
</ol>
We encourage everyone to include a cover letter, resume, and a statement of interest with your application. Join our team and become an integral part of an estate planning law firm that values its clients and employees.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of our Firm.
Company DescriptionJoin our dynamic team, and become a part of an organization that values its clients and employees alike. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth within the firm. 
<h3>Company Description</h3>
Join our dynamic team, and become a part of an organization that values its clients and employees alike. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth within the firm.

<h3>Job Description</h3>
Job DescriptionDescription:
Schedule: Monday - Friday 6:00a - 2:00p 
 
Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic. Under the supervision of the Clinic Manager, you will greet clients and visitors with professionalism, compassion, and a trauma-informed approach. You’ll play a key role in coordinating client care, including scheduling appointments, assisting with walk-in intakes, and addressing client concerns.
 
As part of our mission to help individuals recover from substance use disorders, you’ll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.
 
Along the way, we’ll invest in your well-being through a benefits package for full-time employees that includes:
<ul>
<li>Subsidized medical, dental, and vision insurance</li>
<li>Health savings account</li>
<li>Short and long-term disability insurance</li>
<li>Life insurance</li>
<li>Paid sick, vacation, and holiday time</li>
<li>401K retirement plan with match</li>
<li>Tuition and Continuing Medical Education reimbursement up to 100%</li>
<li>Employee assistance program to support your mental health and wellness</li>
<li>Ongoing professional development </li>
</ul>
 
We’re looking for someone who:
<ul>
<li>Enjoys a consistent schedule.</li>
<li>Is excited to work in an outpatient setting, much like a doctor’s office. </li>
<li>Remains friendly, helpful, and courteous when interacting with clients, including those who are chemically dependent.</li>
</ul>
 
Responsibilities:
<ul>
<li>Greets and attends to clients in person and over the phone</li>
<li>Answers all phone calls in a professional and courteous manner</li>
<li>Manages the patient flow of a high volume of clients in a fast-paced environment</li>
<li>May place outbound calls to schedule follow-up appointments, or to engage clients in treatment </li>
<li>Creates new client profiles and enters demographic information in electronic health record</li>
<li>Schedules appointments using electronic scheduling system</li>
<li>Completes accurate documentation of client visits in their electronic health record</li>
<li>Maintains a welcoming lobby and reception area by ensuring areas remain clean and organized.</li>
<li>Coordinates intakes on a walk-in basis, including assisting clients with completion of required documentation and scheduling with an available provider and counselor to complete intake process Verifies insurance eligibility through various insurance portals, setting up billing episodes in electronic health record</li>
<li>Establishes client payment plans and financial contracts, collects and posts payments</li>
<li>Ensures confidentiality of all client and employee information</li>
<li>Assists in the de-escalation of clients using a trauma-informed approach</li>
<li>Triages client issues to secure most appropriate solution Introduces clients to the</li>
<li>Recovery Connect engagement app and help them navigate it as needed</li>
<li>Completes end of day tasks, including reconciling deposit and payment records</li>
<li>Verifies cash in cash box at the beginning of shift and reconciles cash count at the end of the day</li>
<li>Uses appropriate incident reporting procedures when documenting unsafe or problematic incidents involving clients, clients and/or staff</li>
<li>Participates in in-service/education regarding</li>
<li>Quality Improvement or required job-focused education</li>
<li>Helps maintain inventory and assist in ordering clinic supplies</li>
<li>Performs general office duties, such as document preparation, scanning, faxing</li>
</ul>
Requirements:
<ul>
<li>High School Diploma/GED</li>
<li>1+ years of experience in customer service is required</li>
<li>1+ years of front desk experience, preferably at hospital front desk or multi-physician practice is required</li>
<li>Hospital front desk or multi-physician front desk experience preferred</li>
<li>For employees in the following states (TX/OH/MN/IN/WI): </li>
<li>Motor Vehicle Valid state-issued driver’s license and MVR clearance is required; a 39-month MVR is required for any applicant at the time of the interview</li>
</ul>
Skills:
<ul>
<li>Ability to communicate clearly and effectively between all organizational levels and with outside providers</li>
<li>Basic computer knowledge, including ability to navigate in electronic health records</li>
<li>Culturally competent and sensitive to client and employee needs</li>
<li>Demonstrated ability in medication administration accuracy and ability to maintain accurate client records</li>
<li>Excellent organizational skills, accuracy, and attention to detail</li>
<li>Problem solving, conflict resolution, time management, and strong customer service skills</li>
<li>Strong team player comfortable working in a fast-paced setting</li>
<li>Ability to maintain confidentiality to ensure compliance with HIPAA and 42 CFR</li>
<li>Flexible with the ability to work in a continuously changing environment</li>
<li>Ability to work flexible hours including nights, weekends, and holidays</li>
<li>Employees will be required to travel to the bank for cash deposits and must pass an MVR check for employment in the following states: (TX/OH/MN/IN/WI)</li>
</ul>
Tools and Equipment:
<ul>
<li>Frequent use of a telephone, computer, printer, fax machine and copier</li>
<li>Frequent use of the internet and various web browser software, and Microsoft Office products, including Outlook, Word, Excel, and PowerPoint</li>
<li>Frequent use of electronic health record</li>
</ul>
 
Physical Working Conditions and Office Setting Description:
<ul>
<li>Prolonged sitting, standing, frequent bending, stooping, or stretching associated with an office environment</li>
<li>Frequent and prolonged typing and operation of computer, keyboard, and telephones</li>
<li>Some lifting may be required: Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds</li>
</ul>
 
#CLSTF
 
About Community Medical Services
Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.
 
Our Commitment
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
Other Conditions
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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