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Vice President of Advancement | St. Norbert College | De Pere, WI About St. Norbert College Founded in 1898 and recognized as one of the most highly regarded Catholic liberal arts colleges in the country, St. Norbert College (SNC) is the world's only Norbertine college. Its idyllic campus sits along a bend of the Fox River in De Pere, WI (a suburb of Green Bay). At the center of a St. Norbert education are three core traditions: Catholic, Norbertine, and liberal arts. First, as a Catholic college, SNC is guided by the rich Catholic Intellectual Tradition developed over centuries, as well as Catholic Social Teaching that establishes principles for human engagement in the world of relationships and service to, for, and among others. The Catholic tradition furthermore calls the institution to uphold the sacred dignity of all persons, seek truth through an ongoing dialogue among faith, reason, and culture, and utilize knowledge to promote a Gospel vision of justice. Secondly, the Norbertine identity of the College revolves around four pillars of Norbertine spirituality: actio or action, contemplatio or contemplation, stabilitas or stability, and communio or communion. The values of action and stability call the institution to respond to and serve the needs of both the local and global communities, while the College practices contemplation by praying and reflecting communally and individually, welcoming all to participate, and seeking peace and reconciliation in the spirit of St. Norbert. The College embraces the aspirational ideal of communio, a community united as one on the way to God. In practice, communio is experienced as a deep sense of community that supports an educational environment fostering intellectual, spiritual, social, and personal development, both inside and outside the classroom. Communio challenges the entire campus community to engage in open dialogue, consultation, and collaboration and urges all members to show respect, mutual esteem, trust, sincerity, faith, and responsibility. Finally, the liberal arts tradition calls the institution to: dialogue with diverse cultures, perspectives, and beliefs; cultivate a love of lifelong learning inspired by excellent teaching; think critically as responsible members of society; and integrate knowledge across the disciplines (i.e., arts, humanities, natural sciences, and social sciences). SNC promotes the development of the whole person by cultivating practices of study, reflection, prayer, wellness, play, and action. St. Norbert College's commitment to excellence is reflected in its national recognition. According to the most recent U.S. News and World Report, SNC ranks 90th among all national liberal arts colleges, and it is among both the top 40 colleges for social mobility and the top 70 best-value colleges. The College is known for its: • integration of Catholic, Norbertine, and liberal arts traditions throughout campus academic excellence • engaged students, talented faculty, and dedicated staff • high-impact educational practices (i.e., research, service, and leadership opportunities) • robust college-to-career planning and pathways • winning athletic tradition • vibrant partnerships • the success of its graduates With approximately 1,600 students currently, SNC has successfully recruited incoming classes that are more diverse and academically talented each year. The College continues to build on its strong foundation of excellence, while responding to 21st century student needs. Like many higher-education institutions, SNC has recently completed a comprehensive right-sizing initiative to ensure that its legacy is preserved. To learn more about the College's Shared Promise of Stewardship in 2025, please visit <a href="https://apptrkr.com/get_redirect.php?id=6132555&amp;targetURL=https://www.snc.edu/about/leadership/preserving-legacy.html" target="_blank">https://www.snc.edu/about/leadership/preserving-legacy.html</a>. For more information about St. Norbert College, please visit <a href="https://apptrkr.com/get_redirect.php?id=6132555&amp;targetURL=https://www.snc.edu/" target="_blank">https://www.snc.edu/</a>. About Philanthropy at St. Norbert College: St. Norbert College has experienced remarkable institutional and philanthropic growth during the last decade, resulting in one of the most beautiful and modern campuses in the upper Midwest. More than $150 million in new construction and renovation has resulted in seven state-of-the-art facilities (the Gehl-Mulva Science Center; the Cassandra Voss Center; the Miriam B. and James J. Mulva Library; Dudley Birder Hall; Michels Commons; Schneider Stadium; and the Mulva Family Fitness &amp; Sports Center). Additionally, the College broke ground in May 2024 on its new Donald &amp; Patricia Schneider Family Hall, with a lead gift from the Schneider family. The 45,000-square-foot, multi-use facility will be home to the College's undergraduate and graduate business and economics programs, including data analytics and a new sports management program. St. Norbert College's Support What Matters campaign concluded successfully in 2024 and exceeded its $125 million goal, securing $128 million from 16,711 donors. The campaign was timed to align with the College's 125th anniversary. SNC celebrated the triumphant completion of this eight-year campaign in the fall of 2024 in coordination with the inauguration of President Laurie M. Joyner. The College's endowment is another source of financial stability – it has grown from $38 million in 1998 to nearly $200 million currently. Additionally, annual giving continues to thrive. In March 2025, SNC's annual giving day (A Day to uKnight) included approximately 250 donors and raised more than $545,000. SNC expects to close out this post-campaign fiscal year having secured more than $7 million in total fundraising. With campaign momentum still strong and a new Strategic Plan on the horizon, the College will now shift its fundraising efforts away from capital projects to focus on securing critical scholarship support, endowment dollars, and unrestricted operating funds. About the Position: St. Norbert College seeks a dynamic and proven advancement leader to build upon SNC's recent fundraising success and shape its next chapter as Vice President of Advancement (VPA). Successful candidates will enthusiastically support St. Norbert Colleges' Catholic, Norbertine, and liberal arts values, as well as embrace its unique mission as a compelling opportunity to elevate and amplify SNC through increased support. The VPA will report to President Laurie M. Joyner, Ph.D., who has a distinguished career in academia, a wealth of experience, a proven track record of success, and a demonstrated ability to guide institutions through challenging economic times, implementing strategies that not only overcome obstacles but also achieve long-term growth and prosperity. As the President's lead partner in strengthening the College's advancement efforts, the VPA will also serve on the President's Cabinet and as a member of key institutional committees. Close collaboration with the President's Advisory Committee, the Alumni Board, and the campus community will be essential. The Vice President of Advancement will benefit from the support of an active and engaged Board of Trustees (30 members), as well as a talented and innovative team comprised of four direct reports and 16 total staff. The Advancement team currently includes 14 dedicated team members and four open positions. The VPA will have the opportunity to leverage the expertise and institutional knowledge of the existing team and rethink, recruit, and hire new staff. This role requires a seasoned fundraising professional with a demonstrated track record as a major and/or principal gift fundraiser. The VPA will also have deep experience as a leader and manager of people, projects, and budgets. Comprehensive campaign experience is necessary, as are superior communication and relationship-building skills. Key Responsibilities: The VPA will oversee all fundraising, alumni, and donor stewardship programs to ensure alignment with the College's mission and strategic vision. They will be responsible for leading all advancement programs, including: • The St. Norbert Fund • Major Giving • Capital Campaigns • Endowment and Planned Giving • Alumni and Constituent Engagement • Corporate and Foundation Relations Key areas of responsibility include: Strategic Leadership and Fundraising Execution • Develop and execute a multi-year, long-term advancement strategy aligned with institutional priorities. • Lead campaign planning and execution to ensure fundraising targets are met. • Maintain a dynamic portfolio of major and principal gift donors and secure transformational philanthropic investments. • Partner with the President, the Board, and Senior leaders to enhance philanthropic engagement. Operational and Team Leadership: • Oversee staff development, team performance, and resource allocation, including developing annual plans and budgets. • Establish KPIs to track fundraising success and donor impact. • Implement efficient fundraising operations, data management, and stewardship programs. Alumni and Constituent Engagement: • Expand alumni engagement programs to foster lifelong relationships. • Leverage the alumni network for mentorship, career development, and institutional support. • Maintain strong relationships with faculty, coaches, and campus departments and continue to build a culture of philanthropy. External Relations and Institutional Representation: • Represent SNC at national, regional, and community events. • Develop compelling advancement messaging in partnership with the Office of Marketing &amp; Communications. • Cultivate relationships with donors, corporate partners, and civic leaders. Key Qualifications: • At least 10 years of experience in progressively responsible positions in advancement, preferably in higher education • Demonstrated experience in all areas of fundraising • Strong oral and written communication skills • Management skills, in particular, goal setting, staff supervision, budgeting, and evaluation • Ability to develop, cultivate, and maintain purposeful relationships • A successful record of fundraising and cultivating donors • Experience working with and/or leading volunteers, including foundation, campaign, and alumni boards • Bachelor's degree Compensation: The salary for this position is $150,000 to $200,000 per year, commensurate with experience. The College recruits a diverse, mission-focused workforce by providing competitive pay and attractive benefits. St. Norbert College (SNC), a Catholic, Norbertine, and liberal arts college, provides an educational environment that fosters intellectual, spiritual, and personal development. As the only Norbertine institution of higher learning in the world, our roots, traditions, and commitments create a unique and enriching educational experience for our students, faculty, and staff. At SNC, the commitment to communio—the Norbertine ideal of a community united as one—is grounded in the principles of dignity, truth, and justice. Consistent with these principles, St. Norbert is proud to provide equal employment opportunities to all employees and applicants. St. Norbert College seeks those who will embrace its religious and educational mission and commitment to building a vibrant, diverse, and spiritually-engaged community (snc.edu/mission/gettingtoknow). Applications from members of underrepresented groups are strongly encouraged. To express interest, please submit your cover letter, resume, and references in confidence<a href="https://apptrkr.com/6132555" target="_blank">here.</a> References will not be contacted without your permission. For more information, please visit <a href="http://www.developmentguild.com" target="_blank">www.developmentguild.com</a>. Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-092953c7ee0e4e5492245d9c9159806d

Vice President of Advancement

I. I. General Summary Responsible for overall control of safety and health for all plant aspects including, but not limited to, OSHA and state related safety compliance, team member health and wellness, and workers' compensation. Coordinates the planning, organizing, scheduling and implementation of safety policies, programs, and procedures within plant including a safety audit/inspection system. Monitors site condition, practices, and procedures for compliance with health and safety requirements. Selects and implements corrective action and follow-up to ensure proper action has been taken. II. Essential Job Functions: A. Assist management in appropriate loss control and accident prevention measures to comply with TBA and plant mission and objectives. B. Ensure plant compliance with current OSHA and other federal, state, and local agency laws and regulations as they pertain to safety and environmental issues. 1. Act as plant liaison with governmental agencies and serves as the plant representative in case of injuries, inspections, etc. to correct deficiencies and minimize impact on the plant. 2. Act as plant liaison with insurance carriers, third party administrators, parent companies, and professional safety and health providers for audits, training, hygiene sampling, etc. 3. Attend necessary seminars and training to maintain and update skills in industrial safety and federal and state occupational safety and health laws and regulations. C. Develop, implement, and manage safety policies, programs, and procedures that will reduce frequency and severity of personal injuries and illnesses. 1. Develop and implement safety policies and procedures based on program needs, laws and regulations, and TBA/TBJ standards. 2. Assist Group Leaders with the evaluation of safety problems and team members' safety recommendations and complaints. Recommend corrective measures accordingly. 3. Perform periodic safety and compliance audits including identifying and promptly informing management of compliance issues, safety risks, and improvement opportunities. 4. Perform accident investigations and implements countermeasures to prevent reoccurrence. Investigate incidents and unsafe working conditions, compiling statistical data and providing remedial actions to achieve effective accident and loss prevention. 5. Conduct risk assessments related to new equipment introductions and jobs performed (Job Hazard Analysis) including ergonomic evaluations and essential job function investigations to identify and recommend appropriate risk mitigation measures and standards for injury/illness prevention. 6. Coordinate all aspects of industrial hygiene programs by establishing baselines and developing systems that reduce workplace exposures. 7. Administer lockout/tagout, electrical safety, overhead crane safety, hearing protection, respiratory protection, hazard communication, hazardous waste operations (HAZWOPER), blood borne pathogens, emergency response, etc. programs. 8. Influence behavior and inspire commitment on the part of all team members in complying with safety standards and maintaining a safe work environment. D. Serve as plant safety and health coordinator. 1. Serve as principle source of information on safety and health of team members. 2. Coordinate Safety Committee and risk assessment activities. 3. Serve as Workers' Compensation administrator, process claims, and conduct related activities. 4. Maintain protocols with workers' compensation carrier regarding team member appointments, diagnosis, litigation, and injury investigation. 5. Correspond with workers' compensation attorney regarding litigations. 6. Coordinate post accident / injury care of team members. 7. Maintain required paperwork, records, and documentation related to accidents, injuries, and illnesses to comply with OSHA, state, and TBA standards. 8. Maintain safety and first aid supplies. 9. Develop and implement behavior based safety programs and recognition and incentives. 10. Maintains up-to-date information and regulatory postings on bulletin boards throughout the plant. E. Develop and deliver training and coaching for team members, contractors, and others on safety, security, and environmental issues to ensure skills competence, understanding of policies and procedures, and to maintain compliance with corporate, federal, state, and local regulations, directives, standards, policies, and procedures. 1. Develop and deliver safety, health, and environmental orientation to new hires, contractors, and others as required. 2. Conduct annual compliance training. 3. Conduct CPR/AED, first aid, and blood borne pathogen training as required. 4. Create and maintain the Safety Dojo. F. Lead and perform security and disaster protection activities. 1. Create appropriate safety standards, conduct tests/audits of system, coordinate fire/tornado drills, communicate risks/problem areas to management, and implement countermeasures. 2. Administer the fire protection program and system engineering to ensure compliance with fire safety and life safety regulations of local, state and federal jurisdictions. 3. Act as primary technical liaison with companies installing, testing, maintaining, and servicing fire alarm, fire extinguishing, and firefighting systems and equipment. 4. Perform in various roles on emergency response teams including first responder, technician, safety officer, and incident commander. G. Administer the construction safety and security programs for modifications and expansion projects and processes through coordination with TBA Production Engineering and their suppliers and contractors. Includes conducting equipment safety reviews in buy-off procedure. H. Conduct periodic inspections of plant machinery, equipment, and working conditions to ensure conformance to appropriate safety and health standards and regulations. I. Maintain accurate daily, weekly and monthly safety and health metrics reporting to onsite management teams and corporate based reporting systems. J. Lead and manage all ISO14001 and related environmental activities. III. Minimum Qualifications/Requirements: Education: • Bachelor's Degree in Safety, Environmental Science, Industrial Hygiene, Engineering or related field required, or an equivalent combination of education and experience. • Certification as Occupational Safety and Health Technician (OSHTEC), Associate Safety Professional (ASP), Certified Safety Professional (CSP), or Certified Industrial Hygienist (CIH). Experience: • Minimum of 4 years diversified experience in safety, loss prevention, emergency response management, consulting, supervision, and administration in a manufacturing environment required (preferably automotive). • Experienced in emergency response and be able to maintain current First Aid and CPR certificates. • Previous exposure to a multicultural office environment preferred. • Toyota Tier 1 or other OEM Tier 1 automotive parts production experience is a plus. Personal/Technical Skills: • Must have a basic knowledge of regulatory requirements including federal and state safety and health laws (e.g., OSHA, EPA, DOT, EPA Risk Management Plans, and Industrial Hygiene). • Must have an understanding of ergonomic principles and company safety procedures, regulations and requirements. • Basic math skills. • Strong leadership qualities. • Excellent problem solving skills. • Effective time management skills. • Strong customer service orientation. • Strong organization and planning skills. • Ability to adopt a self-directed work style. • Hands-on, self-starter with a strong work ethic. • Ability to compile effective and concise visual reports. • Ability to train and transfer knowledge to plant personnel. • Must have demonstrated ability to prioritize and multi-task. • Good collaboration, interpersonal, and communication skills. • Ability to work in a fast-paced, multicultural team environment. • Develop team member relations centered on trust and teamwork. • Ability to work with multiple departments and prioritize activities. • Ability to maintain on call flexibility to control abnormal conditions. • Excellent project skills and ability to coordinate multiple projects and programs. • Ability to maintain confidentiality in matters involving security and/or personnel issues. • Must be able to work a fixed or rotating shift schedule, including daily or weekend overtime. • Ability to clearly communicate and work well with TBA corporate and plant team members at all levels. • Demonstrate a personality that works in cooperation with other departments towards building a sense of company teamwork. • Thorough understanding and working knowledge of TBA's organization, automotive plants and processes/principles, company products, trade terminology, and manufacturing processes, tooling and equipment, and machine operation is a plus. Language Skills: • Strong verbal and written communication skills in English. • Japanese, Spanish, and/or Portuguese would be helpful. Computer/Software: • Solid working knowledge and experience with Microsoft Office and other computer-based applications (e.g., MS Word, MS Excel, MS PowerPoint, Outlook, Internet, etc.). IV. Work Environment/Conditions: Office: Open Office Environment, moderate noise level. Plant: Standard automotive plant environment with moderate noise level. PPE (Personal Protective Equipment) such as safety glasses, steel toe shoes, hearing protection, etc. may be required in engineering, manufacturing, or industrial areas. Personal attire standards may apply. Travel: Must be able to travel 0-40% of the time. V. Physical Demands: Ability to sit and work on a computer for extensive periods of time is required. While performing the duties of this job, the team member is required to talk, see, and hear. The team member must be capable of walking, sitting, and standing for extended periods of time (e.g., during safety audits) and may be occasionally required to lift up to 30 pounds. The ability to travel by automobile and airplane are both required. Disclaimer: This job description is intended to identify the general nature and level of work performed by team members within this classification, as well as certain essential job functions. It is not intended, and should not be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of team members assigned to this job. To qualify for this job, however, a team member must be able to perform its essential functions with or without reasonable accommodation. Under no circumstances may this job description be construed as altering the at-will nature of the employment relationship between TBA and any team member. EOE Toyota Boshoku America is an equal opportunity employer and considers applications for all positions without regard to race, sex, religion, color, national origin, pregnancy, genetic information or any other characteristic protected by applicable law. If you require a reasonable accommodation to apply for a posted position, please email us at .

EHS Specialist

Vice President for Research
Wayne State University (Wayne State/WSU), a premier public research university in the heart of Detroit, invites nominations and applications for the position of Vice President for Research (VPR).
The Vice President for Research serves as a member of the university's executive leadership team, reporting directly to the President, and works closely with the Provost and other members of the President’s Cabinet. The Vice President for Research is responsible for leading an office to mobilize and enhance Wayne State University's research capabilities and productivity; facilitating successful competition for external funding; and successfully demonstrating WSU's expertise in knowledge generation to respond to the regional and state needs of government, business, organizations, and individuals. The Office of the Vice President for Research also establishes and implements research policies and procedures, analyzes, and disseminates research productivity data, and represents the university's research interests to operations and organizations outside the university.
Wayne State is Michigan’s only urban research university, and holds the Carnegie Foundation’s highest ranking for both research intensiveness and community engagement.&nbsp; Wayne State’s research and development expenditures totaled nearly $242.2 million in fiscal year 2022 — a 10.9% increase since 2014. Based on NSF data, Wayne State ranked 72nd among public universities and 108th among all universities in FY21 research expenditures.
Wayne State has world-class research programs in the sciences, engineering, social sciences, education, law and humanities. The VPR will work closely with schools and colleges to expand external funding opportunities and to support faculty research and collaborations.
As the senior research officer of the university, the Vice President for Research is responsible for collaborating with relevant constituencies to develop and implement a vision, plan, and policies to guide and expand the university's research portfolio, and work with faculty to oversee critical aspects of the university's research infrastructure and operations.
Direct reports to the Vice President for Research currently include assistant/associate vice presidents, directors, staff members within the Office of the Vice President for Research (OVPR). The Division of Research consists of Sponsored Programs Administration, the Office of Research Compliance, the Division of Laboratory Animal Research, and the Office of Environmental Health and Safety. Four of the university’s 29 centers and institutes also report to the Vice President for Research.
The university is committed to ensuring that Wayne State advances its role as a world leader in discovery and knowledge application. To do so, WSU will increase strategic integrative research foci and nurture the broad ecosystem for scholarly inquiry, discovery, creativity, and knowledge application by integrating academic strengths with the university’s community engagement mission and urban location. The research ecosystem is a key driver for economic growth, for the revitalization of Detroit, and for addressing real-world challenges in rapidly evolving urban environments across the globe. Engaging students at all levels enhances the research mission, as well as students’ academic experience and career preparation.
In support of the mission and strategic plan of the university, the next VPR will be tasked with the following opportunities and expectations:
<ul>
<li>Leadership with vision&nbsp; Serve as a passionate advocate and effective spokesperson Collaborate with the departments, centers, research units, schools, and colleges Boost programs and actions for funding research Strengthen the research infrastructure Generate real-world impact</li>
</ul>
Specifically, in connection with the above, the VPR will:
<ul>
<li>Oversee the work of the OVPR, Integrative Biosciences, Sponsored Program Administration, Research Compliance, Research Communications, Research Development, Translational Sciences and Clinical Research Innovation, Division of Laboratory Animal Research, Office of Environmental Health and Safety, Center for Molecular Medicine and Genetics (dual with School of Medicine), Institute of Environmental Health Sciences, Institute of Gerontology, and the Merrill Palmer Skillman Institute.</li>
</ul>
<ul>
<li>Develop and implement a vision, plan and policies to guide the university's broad research portfolio in achieving the research goals of the university through regular consultation with researchers and research advisory groups across the campus. Work closely with colleges, schools and centers to advance the broad research mission of Wayne State University. Develop innovative ways to support faculty in seeking grant opportunities.</li>
<li>Develop strategies to ensure the necessary research infrastructure is available and aligned with existing research strengths and emerging research opportunities.</li>
<li>Ensure compliance with all federal, state and university regulations governing research, and ensure that research is conducted according to the highest ethical standards.</li>
<li>Work closely with the Provost and research faculty and advisory groups in the schools, colleges and centers to develop, refine and implement a university-wide vision and strategic plan to strengthen the university’s research portfolio and raise its research ranking.</li>
<li>Work with the Office of the Provost to strengthen research within the academic programs, departments and centers or institutes.</li>
<li>Work with the Graduate School to recruit top doctoral students.</li>
<li>Promote multidisciplinary and translational research opportunities across the university, as well as identify, develop and nurture innovation, collaboration, and strategic research initiatives.</li>
<li>Partner with TechTown, the university’s affiliated business incubator and accelerator, to encourage the growth of the entrepreneurial ecosystem both within WSU and across the region.</li>
<li>Participate on the steering committee for the Office of Business Innovation, the university’s central resource for student entrepreneurship, technology commercialization and corporate relations.</li>
<li>Serve as a member of the leadership team for the University Research Corridor, an alliance of Michigan’s three leading research institutions.&nbsp;</li>
<li>Serve as a member of the President’s Cabinet, the senior leadership team of the university, sharing common university-wide goals and accountability with other team members.</li>
<li>Develop, oversee, implement, fund and assess research initiatives as identified in and aligned with the university’s strategic plan; participate in strategic planning efforts.</li>
<li>Advise the President, Provost and Deans on research initiatives, policy and operations.</li>
<li>Communicate research results and information to research faculty, university administrators, and other internal and external research constituencies.</li>
<li>Cultivate relationships with governmental granting and regulatory agencies and industry to aid in improving WSU’s research efforts and identification of research opportunities.</li>
<li>Foster an environment that recognizes research excellence, collegiality, and scholarship across the university.</li>
</ul>
Professional Qualifications and Key Attributes:
<ul>
<li>A doctorate from a research university.</li>
<li>Broad experience with externally funded research.</li>
<li>A record as an investigator of distinction with intellectual stature and research credentials demonstrating accomplishment at a level commensurate with the rank of full professor in field of scholarship and research.</li>
<li>Administrative leadership experience in a relevant research environment, leading complex research teams and organizations.</li>
<li>Demonstrated success in technology transfer and commercialization efforts.</li>
<li>Demonstrated success as an administrator and fiscal manager.</li>
<li>Demonstrated experience in working at the federal level on research initiatives, challenges and policies.</li>
<li>Record of success in procuring and managing sponsored research programs.</li>
<li>Experience in research policy formation, compliance issues and implementation.</li>
<li>Demonstrated ability to work collaboratively with academic departments and programs, including graduate programs and entities such as the Graduate School, and to promote university-wide interdisciplinary research efforts.</li>
<li>Excellent communication and interpersonal skills, including a clear commitment to transparency.</li>
<li>Demonstrated success in fostering student opportunities for research, with evidence of student-focused and service-minded leadership.</li>
<li>Demonstrated commitment to shared governance and close collaboration with faculty.</li>
<li>Demonstrated ability to build strong relationships with business and industry.</li>
<li>Commitment to the mission and purpose of an urban public research university and ability to work with a culturally diverse population.</li>
</ul>
Wayne State University, founded in 1868, is a nationally recognized public, urban research university in Detroit. Committed to educational opportunity, research and community enrichment, Wayne State serves a critical role in Michigan’s higher education landscape. It holds the highest Carnegie Foundation for the Advancement of Teaching designations in both research and community engagement.
Just as the city of Detroit is undergoing a renaissance, the university itself is in a time of significant transformation, strengthening its ability to serve students from Michigan and around the world.
Wayne State University’s campus, located in the cultural center and historic district in the heart of Detroit’s Midtown neighborhood, encompasses approximately 200 acres. The university enrolls nearly 25,000 students, making it the third largest among Michigan’s 15 public universities and one of the largest in the nation. Wayne State boasts the most diverse student body among Michigan’s public universities, with students of widely diverse backgrounds from nearly every U.S. state and 79 countries. In a recent survey, Wayne State University students ranked the campus diversity highest among a list of campus strengths. The university’s comprehensive academic programs are offered through 13 schools and colleges.
Wayne State University ranked 72nd among American public universities, according to the FY 2021 National Science Foundation Research rankings; its medical sciences, physics, chemistry, physical science and psychology programs and its law school rank in the top 100 nationwide. Annual research funding awarded in 2022 was nearly $288.4 million. Wayne State has a thriving research and technology park called TechTown Detroit and a number of partnerships with government, industry and business. The university houses one of 41 National Cancer Institute-designated comprehensive cancer centers — the Barbara Ann Karmanos Cancer Institute — as well as the NIH-funded Center for Urban Responses to Environmental Stressors.
The Search Committee invites letters of interest and nominations to be submitted directly to the search firm, Anthem Executive. Correspondence should include a curriculum vitae and a letter of interest describing relevant experience and interest in the position, and should be submitted to Scott Watson, Michael Ballew, Florene Stawowy, or J.R. Wheless at:
<a href="mailto:WSUVPR@AnthemExecutive.com" target="_blank">WSUVPR@AnthemExecutive.com</a>
While applications and nominations will be accepted until the position is filled, interested parties are encouraged to submit their materials ASAP to assure optimal consideration. There will be an initial cut-off date for submission to the committee. Expressing interest is the first step in receiving consideration and does not make one an applicant for the position.
Wayne State University is an equal opportunity employer. No person will be discriminated against or harassed in employment because of race, color, religion, gender, national origin, age, disability, familial status, marital status, arrest record, height, weight, sexual orientation, qualified Vietnam era veterans, qualified special disabled veterans, recently separated veterans and other protected veterans, or any other characteristic protected by applicable federal or state law.
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting to work. If you are offered employment, the university will inform you if a background check is required.

Vice President for Research

Job Summary Central Washington University is recruiting an Associate Dean, College of Education &amp; Professional Studies (CEPS) to join our CEPS Deans Operating&nbsp;team in Ellensburg,&nbsp;Washington. This role is an important member of our team as they enhance the vision for the University. The role is a campus-based&nbsp;position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $104,655 - $141,000 annually plus the awesome CWU benefits.
Who we are:
We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.&nbsp;&nbsp;
Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You’ll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing for ~10,000 students, health services, police and public safety.
Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year.&nbsp; In addition, for the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.
Tour our campus in Ellensburg here:&nbsp;<a href="https://www.youtube.com/watch?v=HjdhOegDa9A" target="_blank">www.youtube.com/watch?v=HjdhOegDa9A</a>.
The Associate Dean will play a crucial role in leadership for the College of Education and Professional Studies (CEPS) in the years ahead. The Associate Dean collaborates with the Dean and CEPS Administrative team on planning and implementing college strategic initiatives. This includes supporting CEPS administrative leaders in equity-focused program assessment and accreditation, culturally responsive curriculum and program development, cultivation of business and community partnerships, and strategic management of course offerings and scheduling for the college. The Associate Dean also has an important role in facilitating the implementation of policies and procedures related to the college and the university. This position oversees the CEPS Director of Advising and the Outreach and Recruitment Coordinator and reports to the Dean of CEPS.&nbsp;All employees are expected to facilitate CWU’s commitment to diversity and to foster and advance inclusion in the university environment.
CEPS offers more than 33 undergraduate and 17 graduate degrees across 10 diverse departments. We strive to be the college of choice rooted in a culture of active care, respect, trust, inclusion, collaboration, excellence, and innovation. We continue to foster a community within CEPS that is equitable, provides a sense of belonging, and promotes excellence in student success and engagement, teaching, and research that will draw students, staff, and faculty to the college. &nbsp;
Please visit our website to learn more about our departments, vision and mission, values, and strategic priorities:&nbsp;<a href="http://www.cwu.edu/education-professional-studies" target="_blank">www.cwu.edu/education-professional-studies</a>.
What we offer:
Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more:&nbsp;<a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">www.cwu.edu/hr/benefits-perks-discounts</a>.
The Role:
The Associate Dean is a leadership partner to the Dean. Primary responsibilities include supervision, coordination and leadership for all curricular issues, general education, and graduate education; implementation of College of Education and Professional Studies (CEPS) courses, programs and strategic priorities; and policy coordination. The Associate Dean also serves on a variety of college and university committees and acts in the Dean's absence.&nbsp;
Job Duties Support for the Dean: -&nbsp;Collaborate with the Dean on planning college strategic initiatives, participate in college fundraising, and coordinate implementation of CEPS strategic priorities. -&nbsp;Provide CEPS administrative leaders support in areas of culturally responsive curriculum development, equity-focused institutional assessment and improvement, human resource management, faculty/staff development and performance evaluations, and budget and finance. -&nbsp;Support the Dean in decision-making, information gathering, report draft preparation, meeting attendance, and follow-through on matters assigned to the chairs and interdisciplinary program directors. -&nbsp;Collaborate with the other Associate Deans. -&nbsp;Collaborate to ensure program quality and effectiveness and to promote student learning, student satisfaction, and student retention in all student populations. -&nbsp;Attend Associate Deans and Academic Affairs meetings. -&nbsp;Act in the Dean’s absence.
Academic Programs and Curricular Management: -&nbsp;Provide strategic management of general education, graduate education, and major program and course offerings, as well as new program development. -&nbsp;Assist with CurricuLog approval changes. -&nbsp;Review and approve course schedules. -&nbsp;Attend Faculty Senate Curriculum Committee meetings. -&nbsp;Support collaboration across units with graduate education and research, including grant proposals. -&nbsp;Provide consultations and advocacy for student concerns.
Communications/Community/College: -&nbsp;Work closely with the Dean, the Director of Development, and the Alumni Relations Coordinator to assist in program development activities and newsletter articles. - Encourage and support business, industry, and community partnerships. -&nbsp;Assist with media relations pertaining to CEPS programs. -&nbsp;Interact with faculty, administrators, staff, students, alumni, other University constituencies, and outside agencies.
Policy Coordination and Committee Membership: -&nbsp;Represent the college on committees as assigned. -&nbsp;Work with the Dean to maintain policies and procedures related to the college and the university. -&nbsp;Approve grade changes, incompletes, independent studies, and internships consistent with university and program policies.
Supervision: -&nbsp;Oversee the supervision of the Director of Advising and the Outreach and Recruitment Coordinator. -&nbsp;Clearly define performance expectations, ensure accountability, and provide ongoing informal feedback, coaching, and mentoring. Conduct formal performance evaluations. -&nbsp;Recognize value of and promote diverse workforce. Value and encourage diverse perspectives, creativity, and teamwork -&nbsp;Ensure employees have necessary resources. -&nbsp;Oversee and direct the work of staff; serve as mentor, coach, and leader, and resolve complaints or issues. -&nbsp;Promote professional development opportunities. -&nbsp;Develop and foster supportive working relationships, motivation, and engagement. -&nbsp;Communicate information to staff on an ongoing basis to influence staff engagement and to be a part of a larger community. -&nbsp;Take corrective action in a timely manner. -&nbsp;Recognize and reward employees for good performance -&nbsp;Schedule employee work hours/shifts; monitor hours worked; approve payable time and absence requests. - Adjust leadership style as needed to achieve results.
- Perform other duties assigned.
Minimum Qualifications Earned doctorate from an accredited institution in a discipline associated with programs represented in the College of Education and Professional Studies. A record of teaching effectiveness, professional leadership, and scholarship sufficient to support tenure in one of the CEPS’s academic departments. Demonstrated successful departmental or college-level administrative, leadership, and budget experience in an institution of higher education. Deep theoretical and practical knowledge of inclusion and equity issues within a residential liberal arts environment Collaborative and forward-thinking leadership style with the ability to cultivate and maintain strategic internal and external partnerships to benefit the success of students, colleagues, and initiatives. Excellent oral, written, and interpersonal communication skills. Demonstrated expertise in analysis, interpretation, and presentation of data. Experience with culturally responsive curriculum development and with assessment of programmatic, general education, and course-level outcomes for accreditation. Experience leading multidisciplinary teams. Excellent relationship building skills and initiative and enjoy working with minimal supervision in a dynamic, collaborative academic atmosphere. Demonstrated ability and/or experience working with students and/or co-workers from a wide range of abilities, backgrounds, and experiences. OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications
A record of teaching effectiveness, professional leadership, and scholarship sufficient to support appointment as a full professor in one of the CEPS’s academic departments. Demonstrated ability to strategize course scheduling and enrollments Experience analyzing budget implications in support of program assessment and strategic planning and&nbsp;for compliance within approved budget parameters Commitment and experience in building innovative and culturally sustaining curricular and/or programs, to include multi-modal, digital, and high impact practices Demonstrated participation in programs designed to promote inclusion Experience with specialized accreditation and working with diverse programs such as those in CEPS Experience working within and/or across a system of universities, or a university with remote centers Experience developing, planning, and implementing short-and long-range programmatic goals Well-developed organizational and problem-solving skills, including the ability to manage multiple projects concurrently to meet competing deadlines Experience in establishing, directing, and enforcing policies and regulations Ability to incorporate multicultural perspectives and issues into everyday responsibilities. Competencies
Accountability/Dependability:&nbsp;Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines and work schedules. Judgement:&nbsp;Makes timely, informed decisions. Analyzes options and determines appropriate course of action. Teamwork:&nbsp;Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support. Adaptability/Flexibility:&nbsp;Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives. Commitment to Diversity:&nbsp;Recognizes the value of diversity and helps create environment that supports and embraces diversity. Don’t meet every single requirement?&nbsp;At CWU we’re dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. This may be the job for you!
Pay, Benefits, &amp; Work Schedule Salary:&nbsp;$104,655 - $141,000 annually
Schedule/Appointment:&nbsp;Monday - Friday, 8:00am-5:00pm (1 hour lunch) / Includes evening and weekend hours&nbsp;
Working Conditions:&nbsp;Work is performed in an indoor office setting with frequent in-person interactions. It is essential to be able to remain at a desk/computer workstation for prolonged periods of time, perform extensive data entry and other computer-related tasks and create/maintain filing systems for departmental records. Some evening or weekend work and/or occasional travel is required.
Benefits:&nbsp;CWU offers a comprehensive benefits package including medical&nbsp;and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit:&nbsp;<a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">www.cwu.edu/hr/benefits-perks-discounts</a><a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">.</a>
An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit:&nbsp;<a href="https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program" target="_blank">https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program</a>.
How To Apply To apply for this position, you must complete the on-line application and attach:
A detailed&nbsp;cover letter&nbsp;clearly demonstrating how your education and experience: (a) meet the required (and, as applicable, preferred) qualifications, and (b) demonstrate the ability to perform the responsibilities as described by the posting; &nbsp; Resume including work history, education, training; and &nbsp; Contact information&nbsp;for&nbsp;three professional references. Screening Begins: August 31, 2023&nbsp;
**Priority will be given to applications received by the screening date. Incomplete applications may not be considered.
Contact Information Name: Ash Perron Title: Secretary Senior, College of Education and Professional Studies Email:&nbsp;<a href="mailto:ash.perron@cwu.edu" target="_blank">Ash.Perron@cwu.edu</a> Phone: (509) 963-2372 Website:&nbsp;<a href="http://www.cwu.edu/education-professional-studies" target="_blank">www.cwu.edu/education-professional-studies</a>
Please contact Human Resources at&nbsp;<a href="mailto:hr@cwu.edu" target="_blank">hr@cwu.edu</a>&nbsp;or 509-963-1202 if you require technical assistance with the on-line application process.
Conditions of Employment Background check / Reference Check Policy
Prior to employment, final candidate(s) will be required to sign a Sexual Misconduct disclosure in pursuant to&nbsp;<a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapp.leg.wa.gov%2FRCW%2Fdefault.aspx%3Fcite%3D28B.112.080&amp;data=05%7C01%7CHiring%40cwu.edu%7C2f76ad907e96496a664808db71a33a7e%7Cf891d6c191d6444ba700d371910716c7%7C0%7C0%7C638228718103697336%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=Lkg0xOEMLWBFE%2BjVkSaeFrpCg3zDBsqRmDHCEw5FJKc%3D&amp;reserved=0" target="_blank">RCW 28B.112.080</a>&nbsp;and submit to a background check. All information obtained through background investigations will be strictly confidential and revealed only to those required to have access.
Notice to Prospective Employees:
Affirmative Action/Equal Opportunity Statement
Central Washington University is an EEO/AA/Title IX Institution. Central Washington University’s policies and practices affirm and actively promote the rights of all individuals to equal opportunity in education and employment. Discrimination on the basis of race, color, creed, religion, national origin, sex, sexual orientation, gender identity and gender expression, age, marital status, disability, or status as a protected veteran is prohibited. The university provides an internal procedure for reporting discrimination and affords protection against retaliation for participating in the complaint process. Central Washington University complies with all applicable federal, state, and local laws, regulations, and executive orders including when soliciting bids and in the fulfillment of all contracts with governmental agencies. Direct related inquiries to&nbsp;<a href="https://www.cwu.edu/civil-rights-compliance/" target="_blank">Civil Rights Compliance</a>, 202 Barge Hall, Ellensburg, WA 98926-7501; Telephone 509-963-2050; or email&nbsp;<a href="mailto:crc@cwu.edu" target="_blank">crc@cwu.edu.</a>
DEI Statement
Justice, equity, diversity, and inclusion are all core to&nbsp;<a href="https://www.cwu.edu/mission/" target="_blank">CWU's mission, vision and values</a>&nbsp;to increase access to higher education for everyone regardless of identity. At CWU we work to ensure everyone's voice is not only heard but recognized and valued. We consistently strive to provide a safe, welcoming, and forward-thinking institution for all employees, students, and community members.
Reasonable Accommodations
Central Washington University provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact Human Resources at&nbsp;<a href="mailto:HR@cwu.edu" target="_blank">HR@cwu.edu</a>&nbsp;or call 509-963-1202. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Annual Security and Fire Safety Report (Clery Act)
For the Central Washington University Annual Security and Fire Safety Report (i.e. Clery Report) which includes statistics about reported crimes and information about campus security policies, available online&nbsp;<a href="http://www.cwu.edu/police/sites/cts.cwu.edu.police/files/documents/annual-security-and-fire-safety-report.pdf" target="_blank">here</a>&nbsp;or call CWU Police and Parking Services at 509-963-2959 for a paper copy.

Associate Dean, College of Education & Professional Studies (CEPS)

<h3>Job Description</h3>
Job Description
Responsibilities Include:
Assist membership with financial needs by means of telephone interaction. Analyze member account data and process member transactions. Digital service processing via chat, text and online support. Recognize cross selling opportunities regarding credit union products and services. Perform various Clerical and Servicing duties as assigned. Back up Receptionist as needed.
Requirements:
Good communication skills. Organizational and computer skills. Attention to detail. Knowledge of credit union systems, products, services not required but preferred.

Call Center Representative

<h3>Job Description</h3>
Job Description
Join RadX Inc. as a Full-Time Call Center Representative and be at the forefront of transforming health care communication! Immerse yourself in a supportive and empathetic environment where every call you manage contributes to improving patient experiences. You'll thrive in our high-performance culture, working alongside dedicated professionals who share your commitment to safety and excellence.
As an onsite team member, you'll enjoy face-to-face collaboration and camaraderie with your colleagues, fostering strong relationships that enhance your work experience. Your role will be pivotal in ensuring our clients receive the compassionate care they deserve. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), and Paid Time Off. Become a vital part of a dynamic team that values your input and invests in your growth. Don't miss the chance to make a lasting impact in the health care sector while advancing your career with RadX Inc.!
What's your day like?
As a Call Center Representative at RadX Inc., you will engage in daily interactions with patients and healthcare providers, addressing inquiries and resolving issues with empathy and professionalism. Your day will be filled with managing calls, providing accurate information, and documenting interactions meticulously in our system. Expect to embrace a structured schedule from Monday to Saturday, with shifts designed to accommodate our operational needs while delivering consistent support to our clients. You'll collaborate closely with fellow representatives and supervisors to ensure that every patient experiences the safety and care they deserve.
New team members will receive comprehensive training, empowering you with the tools and knowledge to excel in your role while maintaining our high-performance standards. Your input will be valued as you adapt to the fast-paced environment of health care communications!
Does this sound like you?
To thrive as a Call Center Representative at RadX Inc., you'll need a blend of essential skills and a familiarity with key tools. A strong foundation in customer service is crucial, as compassion and active listening will guide your interactions with patients and providers. Excellent communication skills, both verbal and written, will enable you to convey information clearly and effectively. Proficiency in Radiology Scheduling software is required, so you'll need to quickly learn how to navigate this tool to assist callers efficiently.
The ability to multi-task will be vital, as you'll handle calls while documenting information accurately. Additionally, problem-solving skills will empower you to address patient inquiries and concerns promptly. Being adaptable in a fast-paced environment is essential, allowing you to respond to varying call volumes and needs. Your success will depend on your commitment to upholding our core values of empathy and safety!
Knowledge and skills required for the position are:
<ul>
<li>Radiology Scheduling</li>
</ul>
Our team needs you!
So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!

<h3>Job Description</h3>
Job DescriptionWhy You Want To Work Here:We are a leading nonprofit with a mission to offer comprehensive training to industry professionals, advance groundbreaking research, and advocate for policies that positively impact the lives of children and families across the nation. In this position we seek a highly personable and organized individual to manager inbound phone calls while providing top notch customer service.Responsibilities of the Call Center Representative:
<ul>
<li>Answer all incoming telephone calls and email inquiries</li>
<li>Answer inquiries and provide information, provide exceptional customer service support in navigating program policies and procedures</li>
<li>Determine applicant eligibility according to program policies</li>
<li>Coordinate responses with the appropriate personnel if customer requires an escalated level of support</li>
<li>Clearly document all customer conversations in call tracking system</li>
<li>Maintain respectful, professional working relationship with program participants</li>
<li>Maintain high-ethical standards including maintaining strict confidentiality</li>
<li>Perform other duties as assigned</li>
</ul>
Qualifications of the Call Center Representative:
<ul>
<li>Completed bachelor's degree or relevant experience</li>
<li>Excellent customer service skills</li>
<li>Good communication skills (oral, written, and listening)</li>
<li>Conflict resolution skills</li>
<li>Must be able to interact positively and cooperatively with individuals at all levels over the phone</li>
<li>This position requires completion of a satisfactory background check</li>
</ul>
 Fulltime, Remote $19-23/hr

<h3>Job Description</h3>
Job DescriptionCompany Description 
About Us Chats Cloud Cover is a dynamic logistics and fulfillment company committed to efficiency, reliability, and exceptional service. We pride ourselves on supporting businesses with seamless warehousing and inventory management solutions. Our team thrives on precision, teamwork, and continuous growth in a fast-paced environment.
Job Description 
Job Description
We are currently seeking a dedicated and reliable Call Center Representative to join our growing team. In this role, you will be responsible for handling incoming and outgoing customer calls, resolving inquiries, and ensuring customer satisfaction. The ideal candidate will have strong communication skills, a positive attitude, and the ability to work in a fast-paced environment.
Responsibilities
<ul>
<li>
Answer inbound calls and respond to customer inquiries in a professional manner
</li>
<li>
Make outbound calls as needed to follow up or provide additional support
</li>
<li>
Provide accurate information about products, services, and policies
</li>
<li>
Document customer interactions in the system clearly and efficiently
</li>
<li>
Escalate complex issues to the appropriate department or supervisor
</li>
<li>
Maintain a high level of customer satisfaction through excellent service
</li>
</ul>
Qualifications 
Qualifications
<ul>
<li>
High school diploma or equivalent
</li>
<li>
Minimum of 1 year of customer service or call center experience preferred
</li>
<li>
Excellent verbal and written communication skills
</li>
<li>
Ability to multitask and manage time effectively
</li>
<li>
Strong problem-solving abilities and attention to detail
</li>
<li>
Comfortable using computers and call center software
</li>
</ul>
 Additional Information 
Benefits
<ul>
<li>
Competitive salary based on experience ($38,000 - $48,000 per year)
</li>
<li>
Opportunities for growth and advancement within the company
</li>
<li>
Ongoing training and development to enhance skills
</li>
<li>
Supportive and collaborative team environment
</li>
<li>
Full-time schedule with consistent hours
</li>
</ul>

<h3>Job Description</h3>
Job Description
Join Our Team at Service Minds: Empower Your Career as a Customer Care Consultant
At Service Minds, we believe that exceptional service is the foundation of every success story. We are proud to be part of a distinguished group that includes Mister Sparky, Benjamin Franklin Plumbing, and One Hour Heating and Air Conditioning. This affiliation offers more than just a job—it provides a pathway to a rewarding career in a network of excellence across multiple industries. By joining our team, you’ll unlock endless opportunities for growth and professional development.
We’re on the lookout for passionate and driven individuals to join our team as Customer Care Consultants. If you are self-motivated, eager for growth, and have a natural knack for customer service, we want you to help us provide outstanding experiences that truly make a difference.
About the Role:
As a Customer Care Consultant at Service Minds, you’ll be the voice of our brand and a vital part of our call center team. This role is based at our Bradenton office, where you will:
<ul>
<li>Deliver Exceptional Service: Provide outstanding customer service with empathy, professionalism, and a solution-oriented mindset.</li>
<li>Build Lasting Relationships: Engage customers through phone, email, and chat, turning every interaction into a meaningful connection.</li>
<li>Solve Problems Efficiently: Tackle customer inquiries, troubleshoot issues, and offer effective solutions quickly and accurately.</li>
<li>Multitask with Ease: Use your technical skills to handle multiple tasks while maintaining attention to detail and managing customer data effectively.</li>
<li>Collaborate and Contribute: Work closely with a dynamic team, providing valuable input and support to achieve team goals.</li>
</ul>
What We're Looking For:
<ul>
<li>Education: A high school diploma or GED is required.</li>
<li>Experience: Previous experience in a call center or customer service environment is highly preferred.</li>
<li>Communication Skills: Exceptional verbal and written communication skills to engage with customers and collaborate with team members.</li>
<li>Tech Savvy: Comfort with using computers, typing, and learning new software quickly.</li>
<li>Attention to Detail: A keen eye for detail and accuracy in handling customer inquiries and data.</li>
<li>Problem-Solving Mindset: Ability to handle challenging situations with a calm, professional demeanor and find solutions that satisfy our customers.</li>
<li>Team-Oriented: A strong team player who thrives in a collaborative environment.</li>
<li>Bilingual Skills (Preferred): Proficiency in additional languages is a plus and may lead to salary differentials.</li>
</ul>
Why Choose Service Minds?
<ul>
<li>Positive Work Environment: Join a diverse and supportive team where recognition and success are celebrated. We make your happiness a priority.</li>
<li>Career Growth &amp; Development: Take advantage of our comprehensive training program, ongoing coaching, and advancement opportunities within a growing company.</li>
<li>Competitive Compensation:
<ul>
<li>$15/hour with the potential to earn up to $16/hour if bilingual.</li>
<li>Plus, uncapped commission opportunities, allowing top performers to earn $27+ per hour.</li>
</ul>
</li>
<li>Comprehensive Benefits Package:
<ul>
<li>Paid Vacation &amp; Holidays</li>
<li>Medical/Prescription Insurance (company-paid for employees) with upgrade options</li>
<li>Dental Insurance</li>
<li>Life Insurance (company-paid for employees) with upgrade options</li>
<li>Vision Insurance</li>
<li>401K with employer match</li>
<li>STD/Accident/Critical Illness Insurance</li>
<li>LTD (company-paid for employees)</li>
<li>Flexible Spending Accounts for Health or Dependent Care</li>
<li>Legal Plan</li>
</ul>
</li>
</ul>
Why Service Minds is the Right Choice for You:
At Service Minds, we are more than just a job—we are a team of professionals committed to your success. This is your chance to join a company that truly values its people and offers a long-term, fulfilling career path. If you are ready to grow, be challenged, and make an impact, you’ll find everything you need here. With competitive pay, incredible benefits, and a culture of support and recognition, Service Minds is where your career can truly thrive. Don't miss out on the opportunity to be part of something bigger—apply today and take the first step toward a rewarding future with Service Minds!

<h3>Job Description</h3>
Job DescriptionCompany Description 
About Us:
Welcome to Shine Social Brand, where we sprinkle a little stardust on your brand’s journey!&nbsp;We’re not just your average PR branding company; we’re a team of passionate storytellers, trendsetters, and dream weavers dedicated to making your brand shine brighter than ever before.
Job Description 
Job Title:&nbsp;Call Center Representative
Location:&nbsp;Cincinnati, OH
Company: Shine Social Brand
Job Description:
We are seeking a motivated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service while addressing inquiries, resolving issues, and ensuring a positive customer experience.&nbsp;
Salary Range: $18.00 - $26.00 per hour, based on experience.
Key Responsibilities:
<ul>
<li>Answer incoming calls from customers in a professional and friendly manner.</li>
<li>Provide accurate information regarding products and services offered by the company.</li>
<li>Resolve customer inquiries and complaints efficiently while ensuring customer satisfaction.</li>
<li>Process and accurately enter customer orders into the system.</li>
<li>Document all interactions with customers in the database for record-keeping and follow-up.</li>
<li>Follow up with customers to ensure their issues have been resolved and gather feedback.</li>
</ul>
Qualifications 
Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Ability to operate multiple systems and technologies simultaneously.</li>
<li>Comfortable working in a high-pressure environment.</li>
</ul>
 Additional Information 
Benefits:
<ul>
<li>Comprehensive health, dental, and vision insurance.</li>
<li>Retirement savings plan with company match.</li>
<li>Generous paid time off and holidays.</li>
<li>Professional development opportunities.</li>
<li>Flexible work environment.</li>
</ul>

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