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Network Analyst III Montana State University Position Information Announcement Number: STAFF - VA - 26191 For questions regarding this position, please contact: Adam Edelman <a href="https://apptrkr.com/get_redirect.php?id=6735683&amp;targetURL=mailto:aedelman@montana.edu" target="_blank">aedelman@montana.edu</a> 406-994-5091 Classification Title: Net Sys/Comm Analyst III Working Title: Net Sys/Comm Analyst III Brief Position Overview As members of the MSU IT community, analysts participate in and support IT efforts, projects, and initiatives, provide technical leadership and assist other support personnel with problems related to the usage of services across the network services portfolio. Network analysts perform technically skilled precision work and provide complete, enterprise level, engineering, installation, management, maintenance and support of network and telecommunications equipment, software, services, communications cabling, and related infrastructure including UPS, PDU, racks and cabinets. Network analysts respond to issues, troubleshoot, diagnose, and repair these items to address problems found in data centers, telecommunications rooms, and at field sites on and off the MSU Bozeman campus according to standard procedure and industry best practices. Network analysts' work schedules may require non-standard working hours including mornings, evenings, weekends, and holidays. Position Number: 4M-TBD, 4M0903 Department: UIT Network Support Division: VP for Information Technology Appointment Type: Classified Contract Term: Fiscal Year Semester: If other, specify From date: If other, specify End date: FLSA: Exempt Union Affiliation: FOCUS-MFPE FTE: 1.0 Benefits Eligible: Eligible Salary: Salary range of $40.032 to $56.045 hourly, commensurate with experience, education, and qualifications Contract Type: Classified Salary If other, please specify: Recruitment Type: Open Position Details General Statement Join us at our beautiful Montana State University campus located in Bozeman, Montana for an exciting opportunity to contribute to our successful and talented team and excellent leadership in University Informational Technology in Network Support Services. The Network Analyst III is a senior position within the team, is a subject matter expert, and functions as a primary and an escalation resource for the team. The network analyst III is expected to participate in the mentoring and development of junior staff. All network analysts support the MSU community, including end users. A commitment to customer service is required. Excellent opportunity with exceptional benefits including tuition waiver opportunities for self and immediate family members. Network analysts specialize and develop focused expertise and are expected to be able to work under general to direct supervision to complete a variety of tasks within the network services team's domain ranging in difficulty from basic and routine to complex. Duties and Responsibilities • Installation and configuration of switches, routers, firewalls, voice gateways, servers, access points, and IP phones. • Maintain, enhance, and develop documentation, including diagrams, drawings, and procedures. • Apply routing, switching, network security, telecommunications, and communications cabling, standards and best practices to scenarios encountered. • Manage network infrastructure built using various network components and protocols to achieve and highly available network services. • Assist with annual inventory of parts and material. • Maintain and submit records of time and materials required to complete projects and tasks. • Support the configuration of monitoring systems to alert on abnormal configuration or operation; maintain monitoring functionality as changes occur. • Provide guidance for student employees. • Participate in performance-related goal setting and achievement to meet personal and organizational goals and objectives. • Organize, prioritize, and communicate on-going work to meet multiple task and project timelines. • Attend and participate in trainings and other professional development activity. Participate in projects, complete tasks, and perform job-related duties as assigned. Required Qualifications – Experience, Education, Knowledge &amp; Skills 1. Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, or other related field, or an equivalent combination of education and applicable experience. 2. Relevant knowledge of networking, telecommunications, and communications cabling components and systems. 3. Advanced knowledge of network technologies which may include Cisco routing, switching, security, and telephony technologies, and Aruba wireless technologies. 4. Demonstrated experience in an enterprise environment supporting an enterprise production network. 5. Demonstrated experience in one or more of the following: Cisco networking, Unified Communications, VoIP, Aruba Wireless in an enterprise setting. 6. Demonstrated experience in technical implementation projects, working independently on enterprise systems, and assisting in enterprise project planning. Preferred Qualifications – Experience, Education, Knowledge &amp; Skills 1. Significant experience in an enterprise environment deploying and upgrading Cisco or Aruba network equipment or software. 2. Substantial experience relating to Cisco routing, switching, telephony, and security and Aruba wireless technologies from design and planning to implementation. 3. Demonstrated experience with Solarwinds Orion or similar management platform. 4. Knowledge of National Electric Code and TIA/EIA standards for the installation of telecommunications cable and equipment. 5. Demonstrated experience building and maintaining network and telecommunication room infrastructure and installing equipment. The Successful Candidate Will • Will possess strong active listening skills. • Has the ability to think intuitively and analytically to break down and resolve problems. • Has the ability to work independently without the need for direct supervision. • Has the ability to learn the complexities and unique aspects of the systems and infrastructure in place. • Has the ability to show initiative and follow through on tasks in a fast-paced work environment. • Has the ability to work in a team environment, supporting other units. • Has the ability to work toward shared goals where individual efforts complement group efforts. • Has the ability to engage others in the unit in accepting and developing a customer-service orientation in all aspects of the operation. • Has the ability to anticipate and resolve technical problems. • Has the ability to establish and maintain effective working relationships across the IT Community. • Represents the department and university in a professional and courteous manner. • Demonstrated ability to communicate effectively with diverse populations. • Demonstrated ability to handle competing demands and maintain high levels of customer service and response. • Effective oral and written communication skills. • Ability to maintain clean and orderly networking spaces in a manner consistent with industry best practices. • Ability to monitor equipment and inventory levels for asset management and tracking, restock scheduling and other reporting purposes. • Ability to maintain and submit records of time and materials required to complete projects and tasks. • Ability to follow standard incident management, problem management, change management, and request fulfillment processes in accordance with procedures in place. Position Special Requirements/Additional Information This position is not eligible for sponsorship. Must possess a valid driver's license, an acceptable driving record, and meet all State of Montana requirements to operate State/University vehicles. (If successful candidate possesses a valid out-of-state driver's license, must obtain a valid Montana driver's license within 60 days of hire.) This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time. Work schedule may include times outside normal business hours including mornings, evenings, weekends, and holidays. Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. Job may include working outside and working outside during adverse weather conditions, exposure to electrical, mechanical, noise and other hazards, work in dark and/or restricted spaces, use of ladders and/or power and hand tools. This position has supervisory duties?: No Posting Detail Information Number of Vacancies: 2 Desired Start Date: Upon completion of a successful search Position End Date (if temporary): Open Date: Close Date: Applications will be: Screening of applications will begin on November 24, 2025; however, applications will continue to be accepted until an adequate applicant pool has been established. Special Instructions This position is not eligible for sponsorship. EEO Statement Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law. In compliance with the Montana Veteran's Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference, please complete the veteran's preference information located in the Demographics section of your profile. Applicant Documents Required Documents 1. Resume 2. Cover Letter To apply, visit <a href="https://apptrkr.com/6735683" target="_blank">https://jobs.montana.edu/postings/49228</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-7c487bc857454f4cb3d06b00641ccc5e

Network Analyst III

The University of Texas at Arlington seeks applications and nominations for a visionary and strategic leader as dean of the College of Education (COE) with a proven commitment to academic excellence and shared decision-making. The dean fosters excellence in teaching, research, and service.
Reporting to the provost and senior vice president for academic affairs, the dean is responsible for providing visionary leadership, strategic direction, and administrative oversight for the college. The dean ensures the academic, research, and community engagement missions of the college are achieved, and that the college is well-positioned to address contemporary and emerging issues facing the field of education.
The dean serves as chief academic, administrative, and budget officer for the college and:
<ul>
<li>Ensures that the college maintains accreditation and meets other regulatory requirements.</li>
<li>Oversees academic personnel matters involving hiring, development, promotion, tenure, and evaluation of departmental chairpersons.</li>
<li>Manages the college’s budget and financial resources, including allocating funds for research, scholarships, and other initiatives.</li>
<li>Manages the personnel functions of the college with a commitment to collegial governance, cultural diversity, and equal opportunity.</li>
<li>Supports the faculty in teaching, research, service, and professional development.</li>
<li>Provides leadership in academic program reviews, program changes, and program development within the college.</li>
<li>Calls and conducts faculty, staff, student, and other meetings in order to remain visible, collegial and transparent.</li>
<li>Serves as the liaison for the college within the university.</li>
<li>Develops and implements strategic plans for the college, including academic program development, student recruitment, and fundraising.</li>
<li>Builds relationships with external stakeholders, including alumni, community organizations, and other academic institutions.</li>
<li>Advocates for the college and promotes its mission and values to internal and external audiences.</li>
<li>Promotes research and scholarly activities that address critical social issues and fosters an environment that encourages collaboration and innovation.</li>
</ul>
Required Qualifications:
<ul>
<li>Doctorate within education or related discipline awarded by a regionally accredited higher education institution.</li>
<li>A minimum of five (5) years of significant and progressive academic administration experience in higher education at the level of associate dean, department chair, program director, or equivalent role.</li>
<li>Academic record sufficient to qualify as a tenured full professor.</li>
</ul>
A successful candidate:
<ul>
<li>Is a servant-leader. Inspirational.</li>
<li>Demonstrates candor and authenticity.</li>
<li>Nurtures the successes of colleagues and students.</li>
<li>Possesses an energetic, well-grounded, success-oriented personality.</li>
<li>Shows initiative and self-discipline, with confidence and charisma to lead, encourage, and empower.</li>
<li>Is creative, innovative, marketing-minded, and entrepreneurial.</li>
<li>Builds consensus and is a team leader who seeks collective wisdom and input.</li>
<li>Is flexible and able to facilitate multiple competing priorities and divergent viewpoints.</li>
<li>Is an effective change agent.</li>
<li>Possesses leadership and courage to make the tough decisions.</li>
<li>Models a strong moral compass with unquestionable integrity and high professional standards.</li>
<li>Possesses effective social skills.</li>
<li>Is politically astute, yet not political.</li>
<li>Possesses excellent written and oral communication skills with the ability to communicate complex or technical information clearly to a range of audiences.&nbsp;</li>
<li>Values diversity and actively looks for opportunities to engage with and elevate marginalized voices.</li>
</ul>
UTA's College of Education is one of the nation's top schools for education professionals. The COE strives to promote a collaborative culture of excellence in research, teaching, and service. The COE’s goal is to brighten students' lives, to provide them with unique experiences built on high standards, to encourage them to think critically and creatively, and to instill in them a lifetime commitment to learning and service to their communities.
The College of Education is fully accredited through the Commission on Colleges of the Southern Association of Colleges and Schools and the Association for Advancing Quality in Educator Preparation.
The college currently offers bachelor’s, master’s, and doctoral degrees through its academic units: the Department of Curriculum and Instruction and the Department of Educational Leadership and Policy Studies. Students may also pursue professional teacher, administrator, and other certificates or certifications.
Distinguished faculty are leaders in their fields. They study student learning, leadership, and teaching effectiveness as these are applied in today’s classrooms and schools. Faculty are also engaged scholars and practitioners who inform and shape education-related policies and practices through their impactful research. They bring their research discoveries to inform their teaching and student learning. The education that students receive at UTA is at a level expected from a world-class research university.
In addition to training and shaping the next generation of teachers, administrators, and education policy makers, the college’s faculty have and continue to make enormous contributions to our understanding of educational practice and policy.
Located on a 420-acre campus in the heart of the thriving Dallas-Fort Worth-Arlington metro area (population 7.6 million), <a href="https://www.uta.edu/" target="_blank">UTA</a> is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through scholarship and creative work.
As one of the largest and most diverse universities in Texas, UTA is committed to providing access and ensuring student success, and to a culture of innovation, entrepreneurship, and commercialization of discoveries by its community of scholars. The University promotes lifelong learning through its academic, continuing education, and experiential learning programs. The faculty, staff, and student community share diverse cultural values that foster inclusivity and cultivate mutual respect.
Founded in 1895 as a private liberal arts institution, UTA enrolls over 41,000 students and employs nearly 5,000 faculty and staff. The university has the fifth most ethnically diverse undergraduate population in the United States (U.S. News &amp; World Report, 2023) and is a Hispanic- Serving Institution and an Asian American, Native American, Pacific Islander-Serving Institution (U.S. Department of Education). UTA graduates the most African American students at the master's degree level and the second-most at the undergraduate degree level of any Texas university (Diverse: Issues in Higher Education, 2022).
UTA is one of just six institutions nationwide this year to earn the Seal of Excelencia certification, a prestigious honor granted to colleges and universities for their commitment to accelerating Latino student success. U.S. News &amp; World Report 2022-23 ranked UTA among one of the best graduate schools in the country, and it was chosen again by the American Indian Science and Engineering Society as one of the top 200 Colleges for Indigenous students. UTA is consistently ranked as a top institution serving first-generation and low-income students, and it was ranked fourth nationally for serving veteran students (Military Times, 2022).
Guided by world-class faculty members, students in the University’s campus-based and online degree programs represent 120 countries and pursue more than 184 bachelor’s, master’s, and doctoral degrees in a broad range of disciplines. UTA is dedicated to producing the lifelong learners and critical thinkers that the region and nation demand. More than 60% of the University’s 250,000 alumni live in North Texas and contribute to an annual economic impact of $17.1 billion in the region.
In addition to nurturing student success, UTA is focused on making an impact through innovative research. Anchored by its five strategic pillars—health and the human condition, sustainable communities, global environmental impact, data-driven discovery, and culture and societal transformations—the University’s research portfolio saw significant growth over the past decade, with expenditures reaching $125 million in 2022. Faculty work in state-of-the-art facilities has resulted in important breakthroughs in areas such as sustainable infrastructure, healthy aging, high-energy physics, cardiovascular disease, machine-learning systems, and more.
In 2021, the combination of outstanding academics and innovative research contributed to the University once again receiving Carnegie R-1 “Very High Research Activity” designation. By providing exceptional educational opportunities and addressing important societal challenges, UTA enhances the quality of life in Texas and beyond.
The Search Committee invites letters of interest and nominations to be submitted directly to the search firm, Anthem Executive. Correspondence should include a curriculum vitae and a letter of interest describing relevant experience and interest in the position, and should be submitted to:
<a href="mailto:UTADeanEd@AnthemExecutive.com" target="_blank">UTADeanEd@AnthemExecutive.com</a>
Letters of interest and nominations will be accepted until the positions are filled; however, should be submitted as soon as possible in order to assure consideration. There will be an initial cut-off date for submission to the committee. Expressing interest is the first step in receiving consideration and does not make one an applicant for the position.
UTA is committed to providing equal employment and educational opportunities for all qualified persons without regard to race, color, national origin, religion, age, sex, sexual orientation, disabilities, pregnancy, genetic information and/or veteran status.

Dean of the College of Education

Lead Data Engineer (OMD USA LLC d/b/a Annalect Group, New York, NY)
Produce accurate information within database objects used in reporting, strategic planning and decision making to directly impact the growth of the enterprise data warehouse (“EDW”);Collaborate with the Senior Director of Data Engineering in developing long-term strategies and capacity planning for meeting future data warehouse and data automation needs; Meet with end-users and data SMEs to identify and clarify requirements and business rules needed to design, develop and implement ETL/ELT processes; Collaborate with peer Data Engineers to build upon and support the company’s Continuous Integration/Continuous Delivery (“CI/CD”) pipelines; Use strong communication skills (written and verbal) to mentor emerging Data Analysts, including providing feedback and suggestions for their planned workflows prior to deployment into production; Respond, investigate and correct reported data inaccuracies within the EDW compared to source and business-expected results; Establish relationships with external and internal points of contact to ensure seamless inbound and outbound Data Delivery expectations are met; Implement and support backend maintenance processes that enforce ongoing data optimization and corporate retention policies while ensuring the historical data needs of the client are met; Document and maintain all the processes and procedures pertaining to ETL and data warehouse usage and development, contributing to the team knowledgebase when applicable; Build products which sit atop cloud-based data infrastructure. Participate in technical architecture, design and development of software products as well as research and evaluation of new technical solutions; Participate in architecture and strategy discussions with stake holders; Create architecture diagrams and provide input to Delivery Managers on milestones and deliverables. Accountable for completion of projects on time, ensuring best practices are followed in the SDLC; Meet with end-users and data SMEs to identify and clarify requirements and business rules needed to design, develop and implement ETL/ELT processes; Use strong communication skills (written and verbal) to mentor emerging Data Analysts, including providing feedback and suggestions for their planned workflows prior to deployment into production; Collaborate with the Senior Director of Data Engineering in developing long-term strategies and capacity planning for meeting future data warehouse and data automation needs; and Meet with end-users and data SMEs to identify and clarify requirements and business rules needed to design, develop and implement ETL/ELT processes. Position is 100% remote. Must reside in U.S. Reports to HQ in New York, NY. Salary: $167,835 - $178,500 per year.
MINIMUM REQUIREMENTS: Bachelor’s degree or U.S. equivalent in Information Systems, Information Technology, Computer Science, Computer Engineering, or a related field, plus 6 years of professional experience as Data Engineer, Software Engineer, or any occupation/position/job title involving building data pipelines and utilizing big data technologies.
 Must also have experience in the following: 5 years of professional experience utilizing programming languages including Python, C++, or Java; 5 years of professional experience working with relational databases (including Postgres SQL, MySQL, or Microsoft SQL); 5 years of professional experience performing data cataloging and utilizing data processing tools including Hadoop, Hive, OR Spark; 5 years of professional experience with AWS, EMR, Glue, and Redshift; 5 years of professional experience designing and managing data flows, and designing systems and APIs to integrate data into applications; 5 years of professional experience utilizing Linux, Bash, Python, and SQL; 5 years of professional experience building scalable data pipelines using Airflow, and performing data organization (including partitioning, clustering, file sizes, and file formats.
CONTACT: Send resume to:<a href="mailto:omgemployeebenefits@omnicommediagroup.com" target="_blank">omgemployeebenefits@omnicommediagroup.com</a>. Must specify Ad Code BTLL. &nbsp;

Lead Data Engineer

Senior System Engineer, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 20% telecommuting permitted): Develop high-quality enterprise integration solutions that meet the demanding challenges of usability, resilience, performance, scalability, and security. Lead and participate in creating MVPs (Minimum Viable Products) and POCs (Proof of Concepts) for new concepts to achieve desired tasks to evaluate customer solutions and their feasibility. Lead and participate in the architectural discussions and conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal. Develop interfaces to intelligently manage message routing, data mapping, orchestration, and reliability between nodes. Focus on developing services/APIs that are reusable and meet the scope defined in the monthly and quarterly release plans. Develop exception scenarios and ensure the possible misconfigurations are covered with instructive messages, which enables easy debugging for the client and provides a graceful termination of the application. Work with consumers to explain the execution of connectivity tests in different environments, API endpoint URL change, authentication and authorization process at service level and production implementation plan. Provide support to all production's installs, help the team to deploy APIs into production and perform validations. Support troubleshooting the production and non-production incidents. Utilize: Service Oriented architecture (Web services, SOAP, WSDL) and Micro services, TIBCO Business Works (5.x,6.x), TIBCO Enterprise Messaging Service (EMS), Java programming language, Spring framework and Spring boot. Required: Bachelor's degree or equivalent in Computer Science, Mathematics or related (employer will accept Associate's degree plus two (2) years of IT experience in lieu of a Bachelor's degree) and two (2) years of experience as a Senior System Engineer or related. Two (2) years of experience must include utilizing Service Oriented architecture (Web services, SOAP, WSDL) and Micro services, TIBCO Business Works (5.x, 6.x), TIBCO Enterprise Messaging Service (EMS), Java programming language, Spring framework and Spring boot. $127234 to $160000 per year. Please send resumes to <a href="mailto:recruitad@us.ibm.com" target="_blank">recruitad@us.ibm.com</a>. Applicants must reference SN151 in the subject line.

Senior System Engineer

Application Developer, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 80% telecommuting permitted): Design, implement, and configure Human Resources Time and Expense software for Project in a global implementation of SAP. Analyze business requirements and provide effective technical solutions for workflows, reports, interfaces, enhancements, security, and forms in Travel Management, Time Management, and Enterprise Structure modules in SAP to optimize business processes and increase efficiency. Implement and support the end-to-end rollout of SAP Concur throughout the complete lifecycle, including design, configuration, testing, defect resolution, and post-Go-live maintenance. Develop technical logic for Business Intelligence reports using SAP BW and HANA. Design, implement, and enhance the client interface for importing employee credit card files into SAP ECC. Prepare and review functional and technical specifications with ABAP development and GRC teams. Translate business requirements into functional design with object-oriented analysis and design. Prepare wireframes/screen mock-ups for screen layouts and navigation flow using SAP BUILD, and create use case scenarios and UML process flow models to finalize the design with project stakeholders. Perform functional design and implement configuration of SAP FIORI mobile applications on Android and iOS. Perform configuration updates, code review, testing, and analysis of issues for SAP FIORI upgrades and BOTs designed for automated expense audit processes, monitor ECC batch jobs, and provide technical resolution for failures. Leverage project management tools such as HP ALM and ServiceNow to research user-reported issues, identify root causes, and manage and provide resolutions for defects and incidents. Utilize: SAP ECC, SAP HANA Studio, SAP Concur, Oracle SQL Developer, Project Management, Code debugging and Cognos Reports. Required: Master's degree or equivalent in Computer Science or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master's degree) and one (1) year of experience as a SAP Application Developer or related. One (1) year of experience must include utilizing SAP ECC, SAP HANA Studio, SAP Concur, Oracle SQL Developer, Project Management, Code debugging, and Cognos Reports. $190000 to $215000 per year. Please send resumes to <a href="mailto:recruitad@us.ibm.com" target="_blank">recruitad@us.ibm.com</a>. Applicants must reference SN144 in the subject line.&nbsp; &nbsp;

Application Developer

Network &amp; Computer System Administrator -- Chestnut Ridge, NY. Test, troubleshoot, &amp; evaluate existing network systems &amp; other data communications networks. Manage AD, DNS, DHCP, HyperV &amp; Windows servers. Perform data backups &amp; recovery operations. Provide technical support &amp; guidance to end-users on network &amp; system-related issues. Knowledge of GMP activities in pharmaceutical field. Reqs: Bach in CS or related +2yrs exp in position offered, Network Engineer, System Engineer, or related. Salary: $79,331/yr. Resume: Abon Pharmaceuticals, 100 Red Schoolhouse Road, Building B, Chestnut Ridge, NY 10977.

Network & Computer System Administrator

<h3>Job Description</h3>
Job Description
**MUST BE LOCATED IN OVERLAND, KS AREA** About Us
Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at ‘a job’ but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!
Position Overview
The Tier 1 Engineer will have responsibility for remote client support, as well as infrequent onsite support, including heavy interaction with end-users in diverse computing environments. Thrive is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communication skills and have the desire to learn and be involved in all aspects of IT. Thrive provides a unique work environment for ambitious individuals through an unparalleled diversity of work and opportunities for growth. Thrive employees work independently as client consultants, as well as collaborating with our exceptionally talented team of engineers, to provide the best-in-breed IT support for our clients.
Primary Responsibilities
<ul>
<li>Ability to handle diverse computing environments in a wide cross section of business clients</li>
<li>Analyze and document an unfamiliar client / server network environment while assessing the quickest path to resolution</li>
<li>Perform rapid analysis of workstation level incidents and consistently demonstrate the ability to determine the cause</li>
<li>Sets client expectations appropriately throughout the troubleshooting process</li>
<li>Utilizes appropriate software utilities, Thrives’ Protect software, and vendor or application specific tools to provide fastest resolution of customer incidents</li>
<li>Monitor the Remote Service Center (RSC) Service Board for newly created service tickets</li>
<li>Prioritize tickets created</li>
<li>Follow Thrives’ best practices for escalating tickets to Tier 2 engineers</li>
<li>Communicate steps taken during troubleshooting and resolutions through clear non-technical communication</li>
<li>Demonstrate the correct level of urgency while resolving client incidents</li>
<li>Resolution of incidents/requests related to, but not limited to the following:</li>
<li>Mail Application/Office 365 issues</li>
<li>Client/Server Connectivity issues (per SOP)</li>
<li>Time Sensitive and VIP Workstation incidents</li>
<li>File Restores</li>
<li>Remote Access incidents (Citrix and Terminal Services)</li>
<li>Password Resets</li>
<li>Networked Printer Issues</li>
</ul>
Basic Qualifications
<ul>
<li>Bachelor’s Degree, Technical Degree or equivalent work experience</li>
<li>Excellent problem solver; able to prioritize and coordinate between tasks</li>
<li>2-4+ years desktop support experience</li>
<li>Knowledge of mobile device configurations and troubleshooting</li>
<li>Experience installing, troubleshooting and customizing Microsoft Office including Outlook configurations</li>
<li>Experience troubleshooting workstation hardware issues</li>
<li>Knowledge and experience with Active Directory</li>
<li>Ability to articulate technical information and convey to non-technical people</li>
<li>Passionate about delivering excellent customer service</li>
<li>Must be able to work effectively in a team environment as well as alone</li>
<li>Excellent written and oral communication skills</li>
</ul>
Other Preferred Technical Knowledge
<ul>
<li>In depth knowledge of Windows OS (7, 8.1, 10, etc.)</li>
<li>Experience with Windows Server</li>
<li>Experience with monitoring and remote management tools</li>
<li>Experience with Apple OS</li>
<li>Experience with VMWare</li>
</ul>
Preferred Certification
<ul>
<li>CompTIA Net +</li>
<li>Microsoft: MCP/MCITP/MCSA</li>
</ul>
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Technical Support Engineer

<h3>Job Description</h3>
Job Description
At AST, we enhance the efficiency, productivity, and safety of flexible&nbsp;aseptic manufacturing processes&nbsp;for the worldwide Life Science Industry by offering innovative products, services, and solutions. Do you want to contribute to a shared vision and mission? Would you like to bring your unique talents to have a significant impact at a growing company? At AST we strive to build a workplace that enables every team member&nbsp;to meet and exceed their capabilities. We set our expectations high and provide the environment and resources necessary to bring out the very best. AST is proud of our team. Providing challenging and rewarding work, with opportunities for personal/professional development is our key to this longevity. AST is an equal opportunity employer. Compensation for onsite WA applicants is $80,000-$110,000 annually. All applicants are welcome to apply.&nbsp; Employee benefits include: Medical (HSA &amp; PPO), Dental, Vision, Long/Short term disability, HSA account with employer contribution, 401(K) (Traditional &amp; Roth options) with up to 5% company match, Education Assistance, Paid Time Off (PTO), Paid Holiday, and bonus potential. What will I be doing?&nbsp;&nbsp;
As a Technical Support Engineer at AST, you will be a member of the Service Engineering department. Some of your key responsibilities will include working directly with customer fielded equipment, automation programing, troubleshooting customer specific problems, supporting the Service Engineers in the field, performing experiments, machine testing and debug, and being a resource and support for our customers.&nbsp;&nbsp;
Responsibilities: &nbsp;
<ul>
<li>
Work directly with customers on their equipment to solve technical questions and challenges.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Efficiently and proactively resolve ongoing technical issues for customers, using good problem-solving skills to get to root issues, and escalate the tickets when appropriate.&nbsp;
</li>
</ul>
<ul>
<li>
Become a specialist in our product features and troubleshoot them through testing and collaboration with others.&nbsp;
</li>
</ul>
<ul>
<li>
Identify areas of improvement for our support ecosystem (ex. documentation, guides, open-source tools, etc.) and write clear, user-friendly documentation to aid our customers.
</li>
</ul>
<ul>
<li>
Work directly with the design teams and engineers to influence the product and support capabilities.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Contribute code where you see an opportunity/demand from ongoing bugs. &nbsp;
</li>
</ul>
<ul>
<li>
Amend/update operations and maintenance manuals in accordance with the designs and equipment.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Develop solutions and review technical decisions that have high impact, both internal and external, to AST.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Contribute to and have responsibility for the completion of assignments with broad customer relationship impacts.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Participate in the installation/startup/testing of machinery, electrical and controls installation and supervision at customer facilities. &nbsp;
</li>
</ul>
<ul>
<li>
Perform machine testing, experiments, and debug activities to ensure the products meet the requirements.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Execute factory acceptance testing with documented results.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Provide estimates for the hours required to accomplish tasks and execute tasks within the timelines/budgets with moderate oversight.&nbsp;
</li>
</ul>
<ul>
<li>
Maintain technical records, test results, and documentation in support of design and/or performance history.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Embrace AST's Process of Continuous Improvement across the organization.&nbsp;&nbsp;
</li>
</ul>
Qualifications:&nbsp;&nbsp;
• Bachelor’s degree in accredited electrical engineering or engineering curriculum with 2+ years of work experience. &nbsp;
• Experience with common industrial programming languages, HMI designs, industrial communications, smart machine, AI/machine learning, machine automation hardware/software, advanced sensory systems including machine vision.&nbsp;&nbsp;
• Ability to travel domestically and internationally around 25%, determined by company need.&nbsp;&nbsp;
• Understand industrial machinery specifications and standards.&nbsp;&nbsp;
• Knowledge of machine control system design and the testing environment with a strong electrical &amp; mechanical acumen.&nbsp;&nbsp;
• Skilled with computer software - Allen-Bradley PLC Platform, AutoCAD, MS Office (Word, Excel, PowerPoint).&nbsp;&nbsp;
• A strategic thinker who enjoys innovation, problem solving and pursuing the root cause. &nbsp;
• Self-motivated, energetic, and disciplined, with keen attention to detail.&nbsp;&nbsp;
• Character that complements AST's long-standing culture of high integrity throughout all areas of internal and external business activity.&nbsp;&nbsp;
Eligibility Requirements:&nbsp;&nbsp;
• Must be legally authorized to work in the United States.&nbsp;&nbsp;
• Must be willing to take and successfully pass a drug test.&nbsp;&nbsp;
AST is proud of our team. Providing challenging and rewarding work, with opportunities for personal/professional development is our key to this longevity. AST is an equal opportunity employer. This is a full-time position based in Tacoma. Compensation is competitive, including salary, bonus potential, health plan options, competitive 401K match, and paid time off.&nbsp;
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<h3>Job Description</h3>
Job Description
Lexco® Cable is a leading manufacturer of wire rope, cable, and bungee cord assemblies. Since 1952, we have provided top-quality cable products, offering robust and flexible solutions for both standard and custom applications. As a family-owned business, we pride ourselves on expanding our capabilities, delivering outstanding product performance, and offering unmatched personal attention through responsive and conscientious customer service.
Reports to: Head of Engineering Department
 Job Summary • Evaluates customers' requirements. • Reviews, evaluates, and assists sales department in development of product. • Responsible for processing the orders in a timely manner. • Responsible for creation of SolidWorks 3D model using various techniques. • Responsible for creation of SolidWorks drawing. • Responsible for creation of Quality Control form using SolidWorks Inspection. • Implement changes to 3D models, drawings, quality control forms. • Consults with Production Managers by gathering DATA required for 3D models and drawings. • Maintains and updates a database, SolidWorks Library. • Maintains communication with various departments within the company. • Interpret, explain, and apply Lexco's rules, policies, and regulations. • Performs other duties as assigned. Minimum Requirements • Associate degree or higher. • Proficient in SolidWorks. • Ability to read, interpret, and create technical drawings. • Ability to use measuring instruments such as measuring tape, caliper, micrometer, etc • An equivalent combination of education, training, and experience which after training provides the required knowledge, skills, and abilities to perform the essential functions of the job. Knowledge, Skills, and Abilities • Familiar with ISO. • Requires knowledge of modern office practices and procedures including recordkeeping, computer applications, data entry, practices, and procedures. • Knowledge of interpersonal skills necessary to effectively interact with internal staff. • Ability to work in a lead and independent capacity. Helpful but not required • Proficient in SolidWorks Inspection. • Familiar with various Industrial Standards. • Ability to use general business software.
 Physical Demands While performing essential functions of this job the employee is frequently required to stand and walk.
The Lexco Cable Company reserves the right to modify or interpret this job description as needed. This job description is not an exhaustive list, as employees may be required to perform duties not specifically designated within this document, at the employer's discretion.

<h3>Job Description</h3>
Job Description
Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.
Technical Support Engineer at Merge As a Technical Support Engineer, you will be responsible for providing high-quality support to our customers and prospects, including troubleshooting technical issues and assisting with integrating Merge into our customers' products. You'll work closely with engineering and platform teams to debug issues, squash bugs, and prioritize customer requests. The ideal candidate will have a strong technical background with experience with APIs, excellent problem-solving, communication, and customer service skills. Your work as a Technical Support Engineer will be of high value and have a direct impact on the bottom line of Merge's product offerings to our customers, with increased levels of internal and external visibility.
What you will do:
<ul>
<li>Provide technical support to customers via online chat, email and Slack</li>
<li>Troubleshoot technical issues and provide solutions to customers in a timely manner</li>
<li>Assist with the integration of Merge into our customers' product</li>
<li>Collaborate with other teams, including engineering and platform, to identify and resolve customer issues</li>
<li>Create and maintain help center guides and documentation</li>
<li>Create the foundation for a successful and rapidly growing support engineering team!</li>
</ul>
The ideal candidate will have
<ul>
<li>3+ years of experience working in technical support, customer facing engineering roles, or solutions engineering roles</li>
<li>Computer science background or other technical/quantitative orientation</li>
<li>Strong verbal and written communication skills</li>
<li>Strong problem-solving skills</li>
<li>Strong work ethic, goal-oriented, and great attention to detail</li>
<li>Prior startup experience is a plus </li>
</ul>
Compensation
<ul>
<li>The cash compensation range for this role is $110,000- $134,000</li>
<li>Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, and certifications. In addition to cash compensation, all full time employees receive an equity compensation package.</li>
</ul>
Benefits:
<ul>
<li>Unlimited PTO + 10 company holidays</li>
<li>Quality health, vision, and dental insurance</li>
<li>401K Plan</li>
<li>$200 one-time home office stipend</li>
<li>Free dinner when working past 7pm</li>
<li>Annual company offsitesand quarterly team events. Past locations have included: Nashville, Sonoma, and the Hudson Valley</li>
</ul>
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

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