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Principal Network Engineer Thank you for your interest in employment with Nevada System of Higher Education (NSHE), System Administration and System Computing Services. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application: 
<ul>
<li>Draft applications are saved automatically and can be accessed through your candidate home account. </li>
<li>Final applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. </li>
</ul>
 If you need assistance or have questions regarding the application process, please contact our Human Resources department at (775) 784-4901. Job Description The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Principal Network Engineer. This is a renewable, full-time, non-tenured, administrative position and reports to the Director of Infrastructure Services. The position may be located in Reno, Nevada. The NSHE is comprised of eight institutions: two universities, a state college, four community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant challenges and opportunities in serving over 105,000 students and 15,000 employees. The Principal Network Engineer is responsible for the architecture, ongoing development, troubleshooting, and maintenance of SCS's highly available and secure state-wide network, known as NevadaNet. This network supports academic research at Nevada's leading research universities as well as statewide connectivity for community anchors and other state or public institutions. Incumbents perform a wide range of work at the highest level of complexity utilizing sophisticated economic and technical analysis, design, installation, testing, maintenance and troubleshooting connectivity hardware and software associated with the SCS NevadaNet network, including routers, switches, fiber optic long haul transport and distribution equipment, firewalls, servers, racks, cabling and power. The incumbent also provides the highest-level data and video network engineering, operations and security support services to NevadaNet constituents as required. Successful performance of the work requires thorough knowledge of data and video communication network design and maintenance in a large-scale networking environment and must exercise sound judgment within established guidelines. SALARY: *This position offers a competitive compensation package commensurate with the candidate's education, experience, and certification/training. In addition to base salary, employees enjoy a comprehensive benefits package that includes: 
<ul>
<li><a href="https://apptrkr.com/get_redirect.php?id=6803081&amp;targetURL=https://pebp.nv.gov/Plans/getting-to-know-your-plan/" target="_blank">Comprehensive Health Insurance</a>: includes health, dental, vision, and life insurance. Additionally, an employer paid long term disability plan is included. </li>
<li><a href="https://apptrkr.com/get_redirect.php?id=6803081&amp;targetURL=https://nshe.nevada.edu/system-administration/departments/finance/retirement/" target="_blank">Outstanding Retirement Plan</a>: professional employees are required to participate in the 401(a) Retirement Plan Alternative (RPA). Employee contributions of 19.25% are matched 100% by the employer and employees experience an immediate vesting in the plan. Employees who currently or previously participated in Public Employees Retirement System (PERS) of Nevada may be eligible to continue in the PERS plan. </li>
<li><a href="https://apptrkr.com/get_redirect.php?id=6803081&amp;targetURL=https://nshe.nevada.edu/wp-content/uploads/file/BoardOfRegents/Handbook/title4/T4-CH03%20Professional%20Staff.pdf" target="_blank">Paid Leave</a>: generous annual leave (accrual of 2 days per month), sick leave (granted 30 days at time of hire), 12 paid holidays, and paid family leave. </li>
<li><a href="https://apptrkr.com/get_redirect.php?id=6803081&amp;targetURL=https://nshe.nevada.edu/wp-content/uploads/file/BoardOfRegents/Handbook/title4/T4-CH03%20Professional%20Staff.pdf" target="_blank">Education Benefit</a>: employees and their qualified dependents may take advantage of a tuition savings benefit. Faculty may take up to six credits per semester at a reduced rate and their dependents may access an unlimited number of credits, if they meet specific criteria. </li>
<li>Additional Perks: Employee assistance programs and professional development opportunities. </li>
</ul>
 *Pursuant <a href="https://apptrkr.com/get_redirect.php?id=6803081&amp;targetURL=https://nshe.nevada.edu/wp-content/uploads/file/BoardOfRegents/Handbook/title4/T4-CH03%20Professional%20Staff.pdf" target="_blank">NSHE Policy</a>: "Initial placement must fall between the minimum salary and Q2/median/mid-range on the applicable salary schedule." To view the salary range for this position, please visit: <a href="https://apptrkr.com/get_redirect.php?id=6803081&amp;targetURL=https://nshe.nevada.edu/wp-content/uploads/file/BoardOfRegents/PGManual/chapters/Chapter%2003%20-%20Salary%20Schedules.pdf" target="_blank">Salary Schedules</a> and select Administrative Faculty, Grade D. APPROXIMATE STARTING DATE: March 1, 2026 MINIMUM QUALIFICATIONS: Bachelors degree in computer science or related field with eight (8) years of relevant experience is preferred. Alternatively, twelve (12) or more years of direct experience in the position's primary areas of expertise for a multi-user, complex enterprise may be substituted. PREFERANCE: Experience in higher education is preferred. KNOWLEDGE, SKILLS, AND ABILITIES: Successful candidates must possess the following knowledge, skills and abilities. It is recommended that applicants for this position address each of the following items in the letter of application: 
<ul>
<li>Expertise in communicating information on standards, security, protocols and other issues related to network functioning to technical staff and non-technical stakeholders. </li>
<li>Experience leading individuals and teams, formally or informally. </li>
<li>Experience designing, planning, testing, installing, tuning, and managing complex environments in highly available and redundant configurations. </li>
<li>Experience performing in-depth research and troubleshooting across multiple IT disciplinary areas to identify, resolve, and prevent performance issues and errors. </li>
<li>Experience in creating and maintaining project-related documentation, diagrams, testing plans, and deployment plans. </li>
<li>Experience reviewing and producing procedure and policy documentation and support materials for both internal and external audiences. </li>
<li>Experience working in a business-critical environment. </li>
<li>Technical Knowledge: 
<ul>
<li>Extensive experience in IP wide area data network design, equipment installation, operation, troubleshooting/problem resolution, testing, monitoring and maintenance. </li>
<li>In-depth experience with Cisco networking devices such as switches, routers, and optical transport equipment. </li>
<li>Extensive experience in the implementation and management of moderately complex LANs and WANs using IP routing protocols such as BGP and OSPF. </li>
<li>Extensive experience in the deployment and management of network security technologies such as access lists, firewalls, and DDoS detection. </li>
<li>Extensive experience in creating and maintaining project-related documentation, network diagrams, testing plans, and deployment plans. </li>
<li>Excellent analytical and problem solving skills, creativity, verbal and written communication skills, interpersonal skills, and the demonstrated ability to be a productive team member. </li>
<li>Researching and providing in-depth analysis related to new technologies, tools, and methodologies. </li>
<li>Microsoft Visio, Word, and Excel. </li>
<li>Network bandwidth capacity/availability planning and reporting. </li>
</ul>
</li>
<li>Skilled in providing leadership through effective problem solving. </li>
<li>Skilled at working with people at various levels of the organization and representing SCS with the highest level of professionalism, customer service, and courtesy. </li>
<li>Excellent verbal and written communication skills. </li>
<li>Skilled in developing and presenting innovative and effective ideas. </li>
<li>Skilled in various types of reporting and analytical tools. </li>
<li>Strong analysis and problem-solving skills. </li>
<li>Project/Resource management principles. </li>
<li>Ability to develop and lead a productive, collaborative, and effective team in a complex and remote organizational environment. </li>
<li>Ability to provide guidance and feedback constructively and function well in a team environment. </li>
<li>Ability and interest to learn new techniques, tools, and methodologies related to information systems. </li>
<li>Ability to learn new systems and business processes quickly. </li>
<li>Ability to prioritize, plan, and manage tasks. </li>
<li>Ability to present and explain complex technical topics, problems, alternative solutions to others. </li>
<li>Ability to plan, develop, and lead initiatives in alignment with NSHE goals and strategic plans. </li>
<li>Ability to supervise technical network personnel. </li>
<li>Ability to troubleshoot and solve complex network issues. </li>
</ul>
 RESPONSIBILITIES: The duties of this position will include, but not be limited to: 
<ul>
<li>Collaborate with SCS and NSHE technical colleagues as changes and new system functions evolve. </li>
<li>Assist the Director with strategic planning, resource planning, budget management, and tracking team performance. </li>
<li>Maintain strong relationships with SCS, institutions, and NSHE System leadership. </li>
<li>Act as Project Lead for large, cross-disciplinary and multi-faceted enhancement projects. </li>
<li>Provide input to fiscal budgets, project budgets, and negotiations with vendors. </li>
<li>Serve as the Acting Director when the Director is unavailable. </li>
<li>Design, procure, install, configure, test, and perform diagnostic and preventive maintenance activities in support of NSHE wide area and data center network operations. </li>
<li>Collaborate with network end user for the purpose of assessing and implementing ongoing customer network requirements. </li>
<li>Monitor NSHE video/voice/data performance to ensure overall network quality, availability, and security. </li>
<li>Supervise network engineering staff. </li>
<li>Research and evaluate new solutions, best practices, utilities, methodologies, and management products. </li>
<li>Coordinate communication and engagement for timely resolution and support of tickets. </li>
<li>Manage the network equipment inventory and maintenance contracts. </li>
<li>Document network topology, asset inventories, customer and vendor service agreements. </li>
<li>Maintain administrative, technical, or historical documentation. </li>
<li>Monitor and evaluate employee performance. Set and model high standard for performance. Direct goals. Coach and correct poor performance. Recommend disciplinary action when needed. </li>
<li>Oversee recruitment and recommend hiring decisions. </li>
<li>Train and delegate tasks to team members. </li>
<li>Manage the team's workload and ensure staff are trained to provide adequate support for the various systems and services for which the team is responsible. </li>
<li>Provide appropriate training and guidance for technical staff and management, including staff at NSHE institutions when appropriate. </li>
<li>Create development plans to grow the necessary expertise within the team. </li>
<li>Other related duties as assigned </li>
</ul>
 TO APPLY: The application process will be handled through the Workday on-line search process. Application materials must include a current resume, detailed cover letter, and names, addresses and telephone numbers of four professional references willing to be contacted. Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience. Applications will be considered incomplete without all requested materials. References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant. The review of materials will begin immediately. Materials should be addressed to Stephanie Flatt, Senior Human Resources Generalist, and are to be submitted via on-line application at <a href="https://apptrkr.com/get_redirect.php?id=6803081&amp;targetURL=https://nshe.nevada.edu/system-administration/departments/human-resources/careers/" target="_blank">https://nshe.nevada.edu/system-administration/departments/human-resources/careers/</a> For assistance with NSHE's on-line applicant portal, contact Stephanie Flatt at (775) 784-4901. INTERNAL APPLICANTS: Current employees within the Nevada System of Higher Education MUST use the "Find Jobs" process within Workday to find and apply for jobs at NSHE institutions. Once you log into Workday and type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate the specific job posting by typing the requisition number (e.g. R0000000) in the search box APPLICATION DEADLINE: Applications may be submitted until the position is filled. The review of materials will begin immediately, however, for full consideration applications should be submitted by January 4, 2025. For more information about the Nevada System of Higher Education, please visit our website at <a href="http://www.nevada.edu" target="_blank">www.nevada.edu</a>. The Nevada System of Higher Education hires only United States citizens and non-citizen lawfully authorized to work in the U.S. The NSHE is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, creed, national origin, veteran status, physical or mental disability, genetic information, sexual orientation, gender identity or gender expression. Exempt Yes Full-Time Equivalent 100.0% Required Attachment(s) Application materials must include a current resume, detailed cover letter, and names, email addresses and telephone numbers of four professional references willing to be contacted. Posting Close Date Note to Applicant A background check will be conducted on the candidate(s) selected for hire. References will be contacted at the appropriate phase of the recruitment process. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. All document(s) must be received on or before the closing date of the job announcements. Schedules are subject to change based on organizational needs. HR will attempt to verify academic credentials upon receipt of hiring documents. To apply, visit <a href="https://apptrkr.com/6803081" target="_blank">https://nshe.wd1.myworkdayjobs.com/en-US/NSHE-external/job/System-Computing-Services---North/Principal-Network-Engineer_R0150081?workerSubType=dddb2e55fbdf014cc806bd19c034ed08</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-80e684c8e4950146890ccdd06bf452e5

Principal Network Engineer

The University of Texas at Arlington seeks applications and nominations for a visionary and strategic leader as dean of the College of Education (COE) with a proven commitment to academic excellence and shared decision-making. The dean fosters excellence in teaching, research, and service.
Reporting to the provost and senior vice president for academic affairs, the dean is responsible for providing visionary leadership, strategic direction, and administrative oversight for the college. The dean ensures the academic, research, and community engagement missions of the college are achieved, and that the college is well-positioned to address contemporary and emerging issues facing the field of education.
The dean serves as chief academic, administrative, and budget officer for the college and:
<ul>
<li>Ensures that the college maintains accreditation and meets other regulatory requirements.</li>
<li>Oversees academic personnel matters involving hiring, development, promotion, tenure, and evaluation of departmental chairpersons.</li>
<li>Manages the college’s budget and financial resources, including allocating funds for research, scholarships, and other initiatives.</li>
<li>Manages the personnel functions of the college with a commitment to collegial governance, cultural diversity, and equal opportunity.</li>
<li>Supports the faculty in teaching, research, service, and professional development.</li>
<li>Provides leadership in academic program reviews, program changes, and program development within the college.</li>
<li>Calls and conducts faculty, staff, student, and other meetings in order to remain visible, collegial and transparent.</li>
<li>Serves as the liaison for the college within the university.</li>
<li>Develops and implements strategic plans for the college, including academic program development, student recruitment, and fundraising.</li>
<li>Builds relationships with external stakeholders, including alumni, community organizations, and other academic institutions.</li>
<li>Advocates for the college and promotes its mission and values to internal and external audiences.</li>
<li>Promotes research and scholarly activities that address critical social issues and fosters an environment that encourages collaboration and innovation.</li>
</ul>
Required Qualifications:
<ul>
<li>Doctorate within education or related discipline awarded by a regionally accredited higher education institution.</li>
<li>A minimum of five (5) years of significant and progressive academic administration experience in higher education at the level of associate dean, department chair, program director, or equivalent role.</li>
<li>Academic record sufficient to qualify as a tenured full professor.</li>
</ul>
A successful candidate:
<ul>
<li>Is a servant-leader. Inspirational.</li>
<li>Demonstrates candor and authenticity.</li>
<li>Nurtures the successes of colleagues and students.</li>
<li>Possesses an energetic, well-grounded, success-oriented personality.</li>
<li>Shows initiative and self-discipline, with confidence and charisma to lead, encourage, and empower.</li>
<li>Is creative, innovative, marketing-minded, and entrepreneurial.</li>
<li>Builds consensus and is a team leader who seeks collective wisdom and input.</li>
<li>Is flexible and able to facilitate multiple competing priorities and divergent viewpoints.</li>
<li>Is an effective change agent.</li>
<li>Possesses leadership and courage to make the tough decisions.</li>
<li>Models a strong moral compass with unquestionable integrity and high professional standards.</li>
<li>Possesses effective social skills.</li>
<li>Is politically astute, yet not political.</li>
<li>Possesses excellent written and oral communication skills with the ability to communicate complex or technical information clearly to a range of audiences.&nbsp;</li>
<li>Values diversity and actively looks for opportunities to engage with and elevate marginalized voices.</li>
</ul>
UTA's College of Education is one of the nation's top schools for education professionals. The COE strives to promote a collaborative culture of excellence in research, teaching, and service. The COE’s goal is to brighten students' lives, to provide them with unique experiences built on high standards, to encourage them to think critically and creatively, and to instill in them a lifetime commitment to learning and service to their communities.
The College of Education is fully accredited through the Commission on Colleges of the Southern Association of Colleges and Schools and the Association for Advancing Quality in Educator Preparation.
The college currently offers bachelor’s, master’s, and doctoral degrees through its academic units: the Department of Curriculum and Instruction and the Department of Educational Leadership and Policy Studies. Students may also pursue professional teacher, administrator, and other certificates or certifications.
Distinguished faculty are leaders in their fields. They study student learning, leadership, and teaching effectiveness as these are applied in today’s classrooms and schools. Faculty are also engaged scholars and practitioners who inform and shape education-related policies and practices through their impactful research. They bring their research discoveries to inform their teaching and student learning. The education that students receive at UTA is at a level expected from a world-class research university.
In addition to training and shaping the next generation of teachers, administrators, and education policy makers, the college’s faculty have and continue to make enormous contributions to our understanding of educational practice and policy.
Located on a 420-acre campus in the heart of the thriving Dallas-Fort Worth-Arlington metro area (population 7.6 million), <a href="https://www.uta.edu/" target="_blank">UTA</a> is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through scholarship and creative work.
As one of the largest and most diverse universities in Texas, UTA is committed to providing access and ensuring student success, and to a culture of innovation, entrepreneurship, and commercialization of discoveries by its community of scholars. The University promotes lifelong learning through its academic, continuing education, and experiential learning programs. The faculty, staff, and student community share diverse cultural values that foster inclusivity and cultivate mutual respect.
Founded in 1895 as a private liberal arts institution, UTA enrolls over 41,000 students and employs nearly 5,000 faculty and staff. The university has the fifth most ethnically diverse undergraduate population in the United States (U.S. News &amp; World Report, 2023) and is a Hispanic- Serving Institution and an Asian American, Native American, Pacific Islander-Serving Institution (U.S. Department of Education). UTA graduates the most African American students at the master's degree level and the second-most at the undergraduate degree level of any Texas university (Diverse: Issues in Higher Education, 2022).
UTA is one of just six institutions nationwide this year to earn the Seal of Excelencia certification, a prestigious honor granted to colleges and universities for their commitment to accelerating Latino student success. U.S. News &amp; World Report 2022-23 ranked UTA among one of the best graduate schools in the country, and it was chosen again by the American Indian Science and Engineering Society as one of the top 200 Colleges for Indigenous students. UTA is consistently ranked as a top institution serving first-generation and low-income students, and it was ranked fourth nationally for serving veteran students (Military Times, 2022).
Guided by world-class faculty members, students in the University’s campus-based and online degree programs represent 120 countries and pursue more than 184 bachelor’s, master’s, and doctoral degrees in a broad range of disciplines. UTA is dedicated to producing the lifelong learners and critical thinkers that the region and nation demand. More than 60% of the University’s 250,000 alumni live in North Texas and contribute to an annual economic impact of $17.1 billion in the region.
In addition to nurturing student success, UTA is focused on making an impact through innovative research. Anchored by its five strategic pillars—health and the human condition, sustainable communities, global environmental impact, data-driven discovery, and culture and societal transformations—the University’s research portfolio saw significant growth over the past decade, with expenditures reaching $125 million in 2022. Faculty work in state-of-the-art facilities has resulted in important breakthroughs in areas such as sustainable infrastructure, healthy aging, high-energy physics, cardiovascular disease, machine-learning systems, and more.
In 2021, the combination of outstanding academics and innovative research contributed to the University once again receiving Carnegie R-1 “Very High Research Activity” designation. By providing exceptional educational opportunities and addressing important societal challenges, UTA enhances the quality of life in Texas and beyond.
The Search Committee invites letters of interest and nominations to be submitted directly to the search firm, Anthem Executive. Correspondence should include a curriculum vitae and a letter of interest describing relevant experience and interest in the position, and should be submitted to:
<a href="mailto:UTADeanEd@AnthemExecutive.com" target="_blank">UTADeanEd@AnthemExecutive.com</a>
Letters of interest and nominations will be accepted until the positions are filled; however, should be submitted as soon as possible in order to assure consideration. There will be an initial cut-off date for submission to the committee. Expressing interest is the first step in receiving consideration and does not make one an applicant for the position.
UTA is committed to providing equal employment and educational opportunities for all qualified persons without regard to race, color, national origin, religion, age, sex, sexual orientation, disabilities, pregnancy, genetic information and/or veteran status.

Dean of the College of Education

Senior Data Scientist, IBM Corporation, New York, NY (Up to 40% telecommuting permitted): Work within an AI (Artificial Intelligence) focused organization that delivers solutions across industries such as energy and utilities, manufacturing, government, forestry and agriculture, consumer products, retail, insurance, and financial services. Build AI-powered solutions using one or more AI agents to address complex business problems. Architect and automate the AI solution pipeline, including data processing, model fine-tuning, inferencing, and integrating models with feedback loops. Design solutions for various use cases such as regulatory compliance related to deforestation-free products, wildfire risk assessment in powerline corridors, flood risk evaluation, and agroforestry risk indexing. Leverage diverse environmental datasets such as satellite imagery, Lidar, and weather data, along with internal or client-specific datasets, to develop comprehensive AI models. Collaborate with cross-functional teams including clients, product managers, engineers, software developers, and junior data scientists to gather requirements and deliver scalable solutions. Mentor and enable junior data scientists in model training techniques and tools. Develop and refine AI models and solutions through rapid prototyping, incorporating feedback from stakeholders to ensure alignment with client needs. Conduct testing, deployment, and performance evaluation of AI solutions in initial rollouts. Coordinate the transition of mature AI solutions to support and services teams for continued operations and scaling. Utilize: GDAL, PDAL, Laspy, Quantum Geographic Information System (QGIS tool), MMSegmentation, Terratorch, Physiological Process Predicting Growth (3-PG). Required: Master's degree or equivalent in Data Science, Computer Science, Statistics or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master's degree) and one (1) year of experience as a Senior Data Scientist or related. One (1) year of experience must include utilizing GDAL, PDAL, Laspy, Quantum Geographic Information System (QGIS tool), MMSegmentation, Terratorch, Physiological Process Predicting Growth (3-PG). $210215 to $240215 per year. Please send resumes to <a href="mailto:recruitad@us.ibm.com" target="_blank">recruitad@us.ibm.com</a>. Applicants must reference AV213 in the subject line.

Technical Solution Architect

Technical Business Analyst, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 60% telecommuting permitted): Gather requirements, design solutions, and plan for project execution. Provide testing, implementation, and post-implementation support for system changes. Create functional specification documents, process workflows, and standard operating procedures (SOPs) for new enhancements. Support strategic initiatives from planning through execution by identifying risks and tracking progress. Coordinate with teams to resolve production incidents promptly and ensure system recovery. Demonstrate expertise in implementation design, testing execution, internal communication, and independent task management. Develop work plans and deliver outcomes aligned with cloud implementation roadmaps and methodologies. Perform data mapping to migrate or transfer third-party application data into the Salesforce cloud platform using API integration. Work with core Salesforce objects such as accounts, contacts, reports, tasks, service requests, and dashboards, and create custom objects or applications based on business requirements. Manage deployments across environments using change sets and assist with code migration from Sandbox to Production using CI/CD and Salesforce DX. Adhere to defined deployment procedures for production and non-production environments. Utilize: JIRA, Salesforce CRM, SQL, Tableau, MS Visio, Lucid chart, Veeva iMR, Postman, Python, Gitlab, Monday.com. Required: Master's degree or equivalent in Engineering or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master's degree) and one (1) year of experience as a Business Analyst or related. One (1) year of experience must include utilizing JIRA, Salesforce CRM, SQL, Tableau, MS Visio, Lucid chart, Veeva iMR, Postman, Python, Gitlab, Monday.com. $150550 to $197400 per year. Please send resumes to <a href="mailto:recruitad@us.ibm.com" target="_blank">recruitad@us.ibm.com</a>. Applicants must reference AV212 in the subject line.&nbsp; &nbsp;

Technical Business Analyst

Staff Software Engineer, iOS (Design Systems) (Hinge, Inc., New York, NY)
Guide the development of core UI components, ensuring they adhere to design guidelines, accessibility standards, and platform conventions. Maintain and refactor components to ensure they remain flexible, efficient, and easy to use for other engineers. Ensure the design system is well-documented and easily accessible to the iOS engineering team. Collaborate with cross-functional platform teams (e.g., Android, web) to ensure consistency of UI components and design principles across platforms. Monitor the health and development of the iOS codebase. Support the development of Hinge product features by integrating and optimizing design system components. Support the triaging, debugging, and fixing of issues. Build technical alignment within the team through regular code reviews and technical feedback. Maintain a strong understanding of the iOS domain and Hinge's iOS codebase. Stay informed about Hinge’s product functionality and actively solicit feedback from the team about important engineering efforts. Develop technical projects and plans that support and evolve the above, with an emphasis on improving the design system. Identify opportunities for innovation in UI/UX patterns and improvements in the design system based on iOS updates and new industry trends. Maintain a comprehensive understanding of Hinge's business objectives, historical context, and product priorities to align technical efforts with business goals. Help identify and develop iOS team priorities and track progress of ongoing iOS priorities and projects. Surface overlapping efforts that may require extra coordination work. Use strong communication skills (written and verbal) to co-facilitate the execution of iOS-specific initiatives, iOS committees and help develop and maintain iOS interview documentation. Coordinate technical interview training and perform technical homework assessments, as well as leading technical on-site interviews and assisting with onboarding of new iOS engineers. Ensure new engineers are onboarded with a strong understanding of the design system and how to utilize it for product feature development. Telecommuting may be permitted. When not telecommuting, must report to 809 Washington Street, New York, NY 10014. Salary: $189,592 - $220,000 per year.
MINIMUM REQUIREMENTS: Bachelor’s degree or U.S. equivalent in Computer Science, Software Engineering, Information Technology, or a related field, plus 5 years of professional experience as iOS Engineer, iOS Developer, or any occupation/position/job title involving software development and design for iOS applications.
In lieu of a Bachelor's degree plus 5 years of experience, the employer will accept a Master's degree or U.S. equivalent in Computer Science, Software Engineering, Information Technology or related field, plus 3 years of professional experience as iOS Engineer, iOS Developer, or any occupation/position/job title involving software development and design for iOS applications.
Must also have experience in the following: 3 years of professional experience planning, analyzing, designing, developing, implementing, and testing software systems or applications, as well as deploying them to the App Store; 3 years of professional experience utilizing iOS frameworks and design patterns, with a &nbsp;focus on API/SDK design and integration; 3 years of experience utilizing Swift, and building public APIs and mobile SDK; 3 years of professional experience with native iOS frameworks including URL Session, Core Data and Core Animation; 3 years of professional experience working with and improving legacy code; 3 years of professional experience communicating and implementing effective, solutions oriented improvements; and 3 years of professional experience collaborating with a small team while working interdependently within a cross-functional organization.
CONTACT: Please email resume to <a href="mailto:Lauren.Lozano@Match.com" target="_blank">Lauren.Lozano@Match.com</a>. Please specify ad code KCLL. &nbsp;

Staff Software Engineer, iOS (Design Systems)

Senior Product Specialist, Core Protocol (Offchain Labs, Inc., New York, NY)
Support the planning, coordination, and delivery of advanced blockchain infrastructure projects. Collaborate with engineering, research, partnerships, and product stakeholders to define product strategy, develop specifications, and ensure alignment between protocol development and business goals. Coordinate end-to-end product planning and delivery processes, from development scoping through go-to-market execution for blockchain protocol features. Develop and maintain product roadmaps focused on scalability, performance optimization, and adoption of core technologies such as Ethereum Improvement Proposals (EIPs) and Rollup Improvement Proposals (RIPs). Prepare and update product documentation, technical briefs, and launch materials to support internal alignment and external understanding. Collaborate with engineering, research, and cross-functional teams to synthesize market feedback, user requirements, and technical constraints to inform product planning. Track product milestones, feature progress, and overall delivery timelines to ensure adherence to established schedules and quality standards. Participate in defining technical requirements and use cases by engaging with developers, researchers, and ecosystem partners. Support coordination of exploratory research outcomes with engineering teams, transforming insights into scoped product features. Contribute to the evaluation of performance metrics and feedback loops to continuously improve product functionality and user experience. Collaborate with the marketing and partnerships teams to align messaging strategies and narratives around key protocol upgrades. Assist in resource planning by providing input on project timelines, capacity needs, and product dependencies. Facilitate product-focused discussions, planning meetings, and documentation reviews across teams involved in protocol development. Stay informed on industry trends, protocol advancements, and relevant community discussions to anticipate future product requirements. Domestic and international travel up to 20% of the time for industry conferences and client meetings. Position is 100% remote and reports to HQ in New York, NY. Salary: $208,012.00 - $269,320.80 per year.
MINIMUM REQUIREMENTS: Bachelor’s degree or U.S. equivalent in Computer Science, Computer Engineering, Mechanical Engineering, or a related field, plus 4 years of professional experience as a Product Manager, IT Project Manager or any occupation/position/job title involving blockchain technology and software product development for production-grade decentralized applications (dApps), smart contracts, or blockchain-based platforms.
Must also have experience in the following: 4 years of professional experience working with blockchain technologies and their application in core protocol product development and integrating blockchain solutions into products, while staying current with blockchain trends and innovations; 4 years of professional experience working with blockchain technologies including smart contracts and tokens; 4 years of professional experience shipping production-grade software (including blockchain frameworks, decentralized applications, smart contracts, and developer tools); 4 years of professional experience collaborating with engineering teams to guide technical development; 4 years of professional experience allocating resources, formulating budgets, and creating project plans, schedules, and roadmaps; 4 years of professional experience improving infrastructure through gathering user feedback, monitoring performance, and iterating; 1 year of professional experience working with software development processes, including blockchain protocols, decentralized applications (dApps), and smart contract development, and Ethereum consensus or execution clients; and 1 year of professional experience as a technical contributor on distributed systems, including blockchain networks, decentralized finance (DeFi) platforms, smart contracts, and Ethereum consensus or execution clients.
CONTACT: Please apply online at <a href="https://www.offchainlabs.com/careers" target="_blank">https://www.offchainlabs.com/careers</a> &nbsp;

Senior Product Specialist, Core Protocol

<h3>Job Description</h3>
Technical Support Engineer (TSE) at XILO
XILO, a fast-growing Vertical AI company recently backed by a Series A financing round, is on the lookout for talented and detail-oriented Technical Support Engineer (TSEs) to join our team.
 
About XILO
Founded in 2019 by two best friends, Jon and Eli, XILO set out to revolutionize the insurance industry by solving its biggest challenges. Eli, a brokerage owner, brought invaluable industry expertise, while Jon, an experienced software engineer, saw an opportunity to innovate using technology. Initially launched as a vertical SaaS solution addressing core quoting challenges, XILO has since evolved into a trailblazing Vertical AI company leveraging the latest AI technology to transform the industry. By layering cutting-edge AI solutions onto its SaaS platform, XILO is driving innovation far beyond its original vision. Having recently closed our Series A funding round, XILO is growing rapidly and seeking talented individuals who want to do career-defining work in a mission-driven startup that’s at the forefront of AI innovation.
 
About the Role
As a TSE at XILO, you're tasked with completing tasks required to deliver our product to our customers during onboarding. This could include using no-code builders to build insurance applications, map integrations, or map PDFs; but also includes data labeling for our AI models. This role is meant for newly graduated or soon to be graduating Computer Science with little professional software engineering experience who want to get their foot in the door of a software startup.
 
Key Responsibilities:
<ul>
<li>Complete 20 points per week (typically 5-10 cases).</li>
<li>Provide daily progress updates to Project Managers.</li>
<li>Test your work to achieve a 90%+ completion rate on cases.</li>
<li>Unblock your cases by proactively reaching out to customers or teammates.</li>
<li>Communicate consistently with the team via Slack.</li>
</ul>
What We’re Looking For:
<ul>
<li>Proven technical experience and ability to learn complex subjects quickly.</li>
<li>Highly process-oriented and detail-focused.</li>
<li>Relentless work ethic: doesn't stop until the job is done.</li>
<li>Strong communicator who ensures transparency and clarity.</li>
<li>Positive, motivating, and supportive team player.</li>
<li>Accountable for successes and failures with a mindset for growth.</li>
<li>Balances individual contributions with team collaboration.</li>
<li>Passionate about technology and AI.</li>
</ul>
 
Why Join XILO?
Be part of a customer-obsessed team at the cutting edge of AI and insurance technology. You'll have the opportunity to impact customers directly, grow your technical and professional skills, and thrive in a positive and supportive work environment. At XILO, we don’t stop until the job is done. If you’re ready to roll up your sleeves, embrace challenges, and make a meaningful impact, we’d love to hear from you.
 
Apply only if you’re ready to invest in your success and build a lasting career.

Technical Support Engineer

<h3>Job Description</h3>
Mission of the Role
 
Technical Support 
<ul>
<li>Respond to customer's telephone, email and voice mail inquiries concerning support request.</li>
<li>Resolve hardware and software problems with our supported product line.</li>
<li>Accurately records incident descriptions, communications and resolution in our system.</li>
<li>Diagnose problems through research, replication, and testing.</li>
<li>Escalate or consult with senior help desk engineers, both internally and externally.</li>
<li>Manage assigned ticket queue</li>
<li>Ability to coordinate resources to fulfill needs of customers</li>
<li>Prevent problems from escalating by understanding customer needs and fulfilling them</li>
<li>Continue to stay current on current technology in the industry and our product line.</li>
<li>Perform assigned duties as requested by Manager.</li>
<li>Consistently deliver high-quality services to our clients. </li>
</ul>
Professional Qualities
Teamwork 
<ul>
<li>Reinforces team approach throughout development efforts. </li>
<li>Supports and solicits input from team members at all levels within the organization. </li>
</ul>
Position Requirements
<ul>
<li>Bachelor’s degree in Information Technology or Computer Science.</li>
<li>2 or more years’ experience in an IT Field.</li>
<li>2 years’ experience with FOIP and diagnostic tools.</li>
<li>2 years’ knowledge or experience with Retarus, RightFax, Biscom, FaxCore and/or XMedius Fax Products.</li>
<li>2 years’ experience with the Fax or Cloud Fax products preferred. </li>
<li>Previous help desk or support center experience.</li>
<li>Excellent written and verbal communication.</li>
<li>Strong interpersonal skills including negotiation, conflict management, and customer relationship building skills.</li>
<li>Excellent knowledge of Windows Server and Workstation.</li>
<li>Excellent knowledge of Windows networking (DNS, DHCP, and TCP/IP).</li>
<li>Strong knowledge of Windows Active Directory.</li>
<li>Some knowledge of Exchange.</li>
<li>Self-starter, highly motivated, enthusiastic and energetic.</li>
<li>Results oriented, well organized and team player.</li>
<li>High degree of integrity.</li>
<li>Creative problem solver, good listener and quick learner.</li>
</ul>
 

Organizational Responsibilities
 
<ul>
<li>Respond to customer’s telephone and email inquiries concerning support request.</li>
<li>Resolve hardware and software problems with our supported product line.</li>
<li>Accurately record incident descriptions, communications and resolution in our help desk software.</li>
<li>Diagnose problems through research, replication, and testing.</li>
<li>Escalate or consult with senior help desk engineers, both internally and externally.</li>
<li>Function as a technical resource on internal technical projects.</li>
<li>Continue to stay current on current technology in the industry and our product line.</li>
</ul>
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Perform assigned duties as requested by Manager.

<h3>Job Description</h3>
&amp;#x1F680; Ready to help shape the future of connected industry?
Apply today and bring your technical expertise to a global leader in industrial communication and automation!
 
This is a hybrid-style role based in York, PA. 
 
About HMS 
 
We shape the connected world! 
HMS Networks makes the world more connected, productive and sustainable. HMS industrial communication products enable millions of machines such as robots, drives and HVAC systems to get connected to software and systems – A necessity to meet the future demands for energy efficiency and sustainability. 
 
Position Summary
 
The Technical Support Engineer plays a key role in helping customers successfully connect, configure, and operate our solutions. In this customer-facing technical role, you will troubleshoot issues, analyze system behavior, and provide clear, actionable guidance that strengthens customer confidence in HMS. You’ll own case resolution from initial contact through closure and collaborate with senior technical experts when deeper investigation or advanced problem-solving is required. This role directly contributes to our mission of making the world more connected, productive, and sustainable.
 
Essential Job Functions
 
<ul>
<li>Customer support including fault replication, software/hardware troubleshooting and configuration.</li>
<li>Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment.</li>
<li>Uses technical expertise using standard operating and diagnostic protocols to resolve complex system issues. </li>
<li>Identifies, documents, and escalates customer issues as appropriate.</li>
<li>Monitors and tracks all support tickets, provides call/email status updates at regular intervals and communicates status to customers.</li>
<li>Provides subject matter expertise to customers in the specified product area. Uses strong written and interpersonal skills to convey technical information to customers in understandable terms.</li>
<li>Has the ability to manage customer relationships, expectations, and problem resolution. </li>
<li>Maintains a professional demeanor when faced with difficult situations.</li>
<li>The successful candidate will have a can-do attitude combined with strong customer support skills and ability to manage diverse projects. </li>
</ul>
 
Minimum Requirements
 
<ul>
<li>Associate degree in Electrical Engineering Technology, Computer Information Systems, Electronics/Engineering Technology, or a related technical field, OR Equivalent combination of education and hands-on experience.</li>
<li>Demonstrates oral and written communication skills to effectively interface with all levels of management and staff, customers and outside business contacts. </li>
<li>Attention to detail and accurate recordkeeping abilities are a must.</li>
<li>Must have a basic understanding of Microsoft Office applications.</li>
<li>Proficiency with English language both written and verbal communication.</li>
</ul>
 
Preferred Qualifications
<ul>
<li>Previous experience troubleshooting electronic equipment</li>
<li>Previous experience using Zendesk or a similar system for ticket tracking.</li>
<li>Additional language skills in Spanish, French, Portuguese a plus.</li>
<li>Knowledge of or experience with industrial automation systems including Panel Meters, PLCs, drives, HMI, I/O, instrumentation, sensors, basic TCP/IP network skills, and other devices used in industrial control systems</li>
</ul>
 
Travel
<ul>
<li>As needed</li>
<li>5%</li>
</ul>
 
 
About You
 
You’re someone who loves digging into technical challenges and turning confusion into clarity. You get energy from helping customers and pride yourself on staying calm, professional, and solutions focused even when the pressure is high. You enjoy being the person others rely on to troubleshoot, explain complex concepts in simple terms, and guide them toward success.
 
You’re curious, hands on, and eager to keep learning, whether that means exploring new technologies, improving your troubleshooting skills, or diving deeper into industrial automation. You ask smart questions, document what you learn, and collaborate well with teammates when problems require a deeper level of expertise.
 
Most importantly, you take ownership. You follow through, communicate proactively, and treat every customer interaction as an opportunity to build trust and confidence in HMS.
 
HMS Networks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HMS Networks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

<h3>Job Description</h3>
Job Title: Technical Support Engineer - Service Management 
Type: Full-time contract
Duration: 12+ Months
Location: Santa Clara, CA
Pay Rate: USD $40-45/hr 
Onsite Requirement: onsite 2 days of the week.
 
<ul>
<li>In this role you will debug JavaScript code as well as find better solutions to custom code. Support engineers use the ServiceNow platform via an internal implementation of its tools to diagnose customer issues. Cases are created by customers and managed by engineers using the ServiceNow software platform. The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role in a very collaborative environment and therefore it requires strong interpersonal skills. This opportunity may evolve to include additional responsibilities and opportunities for career growth.</li>
</ul>
 
Required Skills: 
 
<ul>
<li>Demonstrated ability to troubleshoot difficult technical issues Must have solid object-oriented programming skills in JavaScript Experience working with dynamic HTML components such as CSS and XHTML Angular experience preferred.</li>
<li>Working knowledge of the components in a web application stack Experience with relational databases such as MySQL Linux and/or UNIX experience.</li>
</ul>

79,684 Technical Support Engineer Jobs