<h3>Job Description</h3>
Job DescriptionSalary: $21.00 - $25.00 Hourly 
Hospital Admissions Experience Needed, Shift: FT 8am-4:30pm; Must Be Available Weekends if needed
 POSITION SUMMARY
An admissions clerk is usually the first person a patient deals with upon entering into a hospital. The admissions clerk takes down all the patients personal and medical information along with the reasons for visiting. They store this information for later use and attempt to be as thorough as possible for the sake of the doctors, nurses, patients and family members.
POSITION QUALIFICATIONS
<ul>
<li>The requirement for an admissions clerk is to have a GED or a high school diploma.</li>
<li>One year previous hospital admitting and business office or equivalent medical industry experience.</li>
<li>Working knowledge of hospital computer system.</li>
</ul>
 
DUTIES/ RESPONSIBILITIES
<ul>
<li>Interviews incoming patient or representative and enters information required for admission into computer; Interviews patient or representative to obtain and record name, address, age, religion, persons to notify in case of emergency, attending physician, and individual or insurance company responsible for payment of bill.</li>
<li>Explains hospital regulations, such as visiting hours.</li>
<li>Escorts patient or arranges for escort to assigned room.</li>
<li>Enters patient admitting information into computer and routes printed copy to designated department.</li>
<li>Obtains signed statement from patient to protect hospitals interest.</li>
<li>May assign patient to room.</li>
<li>May compile data for occupancy and census records.</li>
<li>May store patients valuables.</li>
</ul>

Admissions Clerk

<h3>Job Description</h3>
Job Description
.6 FTE - Day/Eve Shifts with Rotating Weekends
Starting pay: $20.00/hour
At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher.
<ul>
<li>Medical Insurance</li>
<li>Paid Time Off</li>
<li>Dental Insurance </li>
<li>Vision Insurance</li>
<li>Basic Life Insurance</li>
<li>Tuition Reimbursement</li>
<li>Employer Paid Short-Term Disability and Long-Term Disability</li>
<li>Adoption Assistance Plan</li>
</ul>
Qualifications:
<ul>
<li>Computer skills required</li>
<ul>
<li>Typing at 35 WPM with 95% accuracy required.</li>
<li>10 Key at 5000 WPM with 95% accuracy required.</li>
</ul>
</ul>
<ul>
<li>Medical background preferred</li>
<li>Knowledge of Medical Terminology preferred</li>
<li>Strong interpersonal and communication skills</li>
<li>Ability to effectively prioritize</li>
<li>Effective problem-solving skills</li>
<li>Scheduling flexibility to cover for absences (vacation, sick leaves, etc.)</li>
<li>BLS certification within 90 days of hire</li>
</ul>
Job Responsibilities:
<ul>
<li>Registers emergency patients promptly and accurately.</li>
<li>Creates accounts for all hospital-admitted patients.</li>
<li>Answers incoming phone calls and directs them to the appropriate areas.</li>
<li>Greets patients and family members and directs them to the appropriate areas.</li>
<li>Maintains all accounts for patients at the hospital for appointments.</li>
<li>Maintains cash drawer.</li>
<li>Completes email requests.</li>
<li>Brings forth new ideas and suggestions to their supervisor.</li>
<li>Scheduling flexibility to cover for absences (vacation, sick leaves, etc.)</li>
<li>Other duties as assigned.</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
The Admissions Clerk is responsible for processing registration for direct inpatient/observation stays, some outpatient visits, and onsite Skilled Nursing admissions: by gathering and recording physician and patient data, answering questions, and providing hospital information to such parties. Obtain all necessary signatures that are related to the visit, verify the patient’s healthcare coverage, and update demographical information when necessary. Manage the bed assignment process by notifying the appropriate nursing unit once the patient has arrived and transporting the patient to the assigned area. Pre-register Nursing Home, Skilled Nursing Facility, and Assistant Living transfers; likewise, complete the admission process upon the patient’s arrival. The Admission Clerk is also responsible for collecting the patient’s copay/coinsurance at the time registration and provides the necessary documents for the deposit and posting of those funds. 
 
Shift: 8 hrs. per week, 9:00 AM - 5:00 PM every other weekend
Requirements:
<ul>
<li> High School Diploma or equivalent required.</li>
<li>Six months or more of on-the-job experience in a like or similar position required.</li>
<li>Medical terminology knowledge required.</li>
<li>Excellent computer and communication skills required.</li>
<li>Working knowledge of Medicare, Medicaid, and other health care payers’ requirements</li>
</ul>
Physical Requirements 
<ul>
<li>Must possess full range of body motion to pass basic FIT test for position to include walking, kneeling, standing, pushing, pulling, bending, stooping, reaching and sitting for extended periods of time. Must be able to lift and carry up to 30 pounds </li>
</ul>

<h3>Job Description</h3>
Job DescriptionSalary: $21.00 
Colusa Medical Center, provides both inpatient and outpatient services, including emergency services, to the surrounding community bringing exceptional healthcare and service to our community.
Job Summary
Under the direction of the Admissions Coordinator, the Admissions Clerk is responsible to facilitate the patient registration flow, including such activities as point of service patient identification; gathering demographic information; securing financial, third-party, and sponsorship data; obtaining required signatures and documents needed for compliance and appropriately collecting co-payment and reconciling cash. The Admissions Clerk admits patients by gathering and recording physician, patient, and payment responsibility information; answering questions; providing hospital and hospital services information. Attends to telephone inquiries from patients, Case Managers, Physicians, Social Workers and outside agencies. Processes financial clearance prior to admissions by contacting insurance carrier, thereby assuring payment before patients are admitted. Assists in maintaining the Admissions Department on a daily basis.
Qualifications
High school graduate or equivalent experience and one (1) year customer service experience preferred in a Healthcare setting. Insurance verification experience and/or registration is preferred. Must possess good oral, written and interpersonal communication skills. Other desired qualifications: 
<ul>
<li>Demonstrates ability to consistently achieve a high level of accuracy and attention to detail</li>
<li>Demonstrates perseverance, concentration, resourcefulness and good reasoning ability</li>
<li>Demonstrates ability to cope with interruptions, remember pertinent guidelines, policies and procedures</li>
<li>Ability to organize and prioritize work</li>
<li>Ability to work as a team member</li>
<li>Some knowledge of office computer software packages, including spreadsheets and word processing</li>
<li>Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.</li>
</ul>
 
Duties and Responsibilities
<ul>
<li>Pre-admits patients by receiving bookings from referring facilities and or physicians; confirming admitting privileges of physicians; interviewing patients; entering patient information to pre-admissions database.</li>
<li>Provides patients with information by explaining hospital admission policies and forms, time of admission, room selection, TV, visiting hours, telephone availability, cell phone restrictions; answering inquiries.</li>
<li>Secures payments by screening insurance information; identifying patients requiring pre-admission approvals from third-party payers; verifying approvals; notifying patient accounts department of self-paying admissions.</li>
<li>May prepare admission folders by gathering admission paperwork for scheduled patients.</li>
<li>Greets and receives patients to be admitted by conducting personal interviews; entering demographic and insurance information; confirming pre-admission information; obtaining signatures on legal consents and insurance forms; receiving payment and issuing receipts; distributing patient information literature.</li>
<li>Verifies patient identify by checking identification; preparing and placing identification band on patient. * Ensures patients arrival to hospital room and or testing area by assigning patient beds; notifying nursing unit of patients arrival; calling volunteer to transport the patient to the assigned area.</li>
<li>Provides information to the public by answering admitting procedure, hospital regulation and service inquiries of patients and the public, referring inquiries.</li>
<li>Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and DNV standards.</li>
<li>Accomplishes individual and team goals and objectives established by supervisor based on prior performance evaluation.</li>
<li>Consistently demonstrates commitment to customer service excellence in all interactions with patients, family members, visitors and other staff that are consistent with the Customer Service performance standards.</li>
<li>Continually participates in building and maintaining positive working relationships through effective communication, performance improvement and teamwork efforts.</li>
<li>Demonstrates the ability to clearly and effectively communicate (to include reading, writing, and speaking) to all patients, family members, visitors and other staff members with the expectation that each employee, within the context of their specific job duties, can read, interpret, understand, and communicate clearly and effectively in order to ensure proper understanding, all written/verbal communication are followed, and information is shared appropriately.</li>
<li>Accomplishes admissions and hospital mission by completing related results as needed.</li>
<li>Maintain updated bed ability and enters patient admitting information on to Daily Census and routes printed copy to clinical departments via fax and Share Point.</li>
<li>Maintain a professional appearance as outlined in the Colusa Medical Center Appearance Policy and project a business-like decorum at all times with patients, visitors, physicians, clinical staff and team.</li>
<li>Alerts necessary departments of admission and any special requirements via fax, Share Point and electronic health record.</li>
<li>May assist in obtaining signatures for consents, etc.</li>
<li>Answer phones: emails and perform any other duties pertaining to the Admissions Department.</li>
</ul>

<h3>Job Description</h3>
Job Description
 
At Blue Mountain Hospital, we are committed to a culture of excellence, empowerment, accountability, and affirmative communication.
If you are looking for more than just a job, and you want to be part of an engaging culture, we want to hear from you.
 
 
 
Job Description: Admissions/Registration Clerk
Location: Blue Mountain Hospital
Reports To: Business Office Manager
Position Type: Part-Time/Night &amp; Weekend Shift
7 Days on 7 Days off (perfect schedule for a student, mom, etc.)
 
 
 
Job Description:
The Patient Admissions/Registration Clerk assumes responsibility for a comprehensive range of financial, registration, and administrative support tasks linked to patient admission and associated activities. This involves accurately gathering, recording, and disseminating patient demographic and financial data through computer systems. The role includes verifying and securing authorizations and referrals for outpatient services, as well as facilitating payment arrangements with patients for outpatient hospital and medical services, which may involve accepting cash payments and providing financial counseling.
The job necessitates familiarity with insurance procedures, privacy regulations, medical terminology, and the patient registration process.
Key duties involve reviewing admissions for insurance details, obtaining necessary precertification's, and ensuring accurate registration. Constructive feedback on registration errors is provided to the Business Manager.
Responsibilities:
<ul>
<li>
Receive, verify, record, update, and distribute patient demographic, physician, and financial information adhering to standards and guidelines.
</li>
<li>
Coordinate and confirm insurance benefits and eligibility for patient accounts, obtaining necessary authorizations and referrals to ensure prompt payment.
</li>
<li>
Manage Contract Health Accounts duties as directed by the Business Office Supervisor.
</li>
<li>
Respond to verbal and written requests following HIPAA guidelines and departmental procedures, addressing concerns and referring customers to appropriate resources.
</li>
<li>
Explain consent forms, obtain patient signatures, and secure current physician orders as per state and federal regulations.
</li>
<li>
Provide administrative support such as patient interaction, telephone services, and scheduling hospital services.
</li>
<li>
Perform other related duties as assigned.
</li>
</ul>
Additional Responsibilities:
<ul>
<li>
Stay updated on Blue Mountain Hospital Policies/Procedures/Protocols.
</li>
<li>
Demonstrate commitment to service, hospital values, and professionalism.
</li>
<li>
Adhere to organizational safety standards, collaborate with team members, and ensure exceptional customer service.
</li>
<li>
Fulfill tasks reasonably within the scope of employment as directed by supervisors or management.
</li>
<li>
Maintain professionalism and confidentiality regarding BMH business and patient information.
</li>
</ul>
Experience:
Two years of progressive experience in patient registration, insurance verification, financial counseling, or related roles, or a combination of education and experience demonstrating capability to perform the job duties.
 
 
 
Culture Statement: At Blue Mountain Hospital, we are committed to a culture of excellence, empowerment, accountability, and affirmative communication.
Value Statement: Blue Mountain Hospital strives to exemplify values of Excellence, Integrity, Respect, Cultural Sensitivity, Compassion, Accountability, Stewardship and Collaboration.
Vision Statement:
Blue Mountain Hospital vision is to be the standard for rural hospitals.
Mission Statement: Blue Mountain Hospital is committed to providing an atmosphere of excellence in healing, quality physician care and inspired employees.

Admissions/Registration Clerk

<h3>Job Description</h3>
Job DescriptionSalary: $15.32-$21.45 DOE 
Cabinet Peaks Medical Center is looking for an Admissions Clerk to join our Admissions Team!
Reporting to the Patient Financial Services Manager, performs inpatient admissions and registrations for outpatient services. May serve as a backup for other business office functions.
 
Major Job Duties &amp; Responsibilities
Arranges for the efficient and orderly admission of inpatients and the registration of individuals who have hospital based outpatient care, testing or procedures. This includes but is not limited to observations, emergency, walk in clinic, laboratory, imaging, surgical services, rehabilitation, and outpatient services.
Ensures that patient demographics and insurance information is collected through the pre-registration or interview process and accurately entered into the ADT system (Meditech).
Performs duties in reception/cashiering/switchboard.
Pre-authorization of outpatient services, as needed.
Verifies insurance in different web-based sites or products.
Collects deposits, copayments, deductibles and other patient liabilities from patients per policy.
Participates in monthly staff meetings, training sessions, and annual education sessions, disaster drills, etc...
Adheres to compliance regulations such as EMTALA, HIPAA, and MSP, etc...
Works well under pressure in a high traffic work environment with shared workspace.
Works all shifts when needed, including weekends &amp; holidays.
 
Skills, Knowledge, &amp; Abilities
Strong communications skills both verbal and written.
Professional Customer Services skills and pleasant and courteous demeanor.
Knowledge of insurances.
Ability to follow directions.
Ability to follow Federal/ State and hospital policy and guidelines.
Ability to multitask.
Demonstrate knowledge of high level of care, accuracy and efficiency as it relates to patient registration.
Strong organizational skills, including the ability to write and interpret notes.
Strong typing skills, and basic knowledge of office machines such as phones, faxes and copy machines.
 
Experience
Preferred at least 1 year of experience but not required.
 
Educational Requirements
High School diploma or equivalent education.
 
Schedule:
PRN (fill in as needed) - varied shifts. Days worked &amp; shifts may vary including nights, evenings, and/or weekends.
Primarily eight (8) hour shifts to provide departmental coverage including weekend, holidays and on call status. Hours and shifts may change or rotate to provide coverage and perform the necessary duties.
 
 
Cabinet Peaks Medical Center is committed to providing a safe, efficient, and productive work environment for all employees. To help ensure a safe and healthful working environment, each applicant to whom an offer of employment has been made will be required as a condition of employment to undergo a substance test. Additional pre-employment items may be required. Please contact Human Resources for details.

Admissions Clerk, PRN

<h3>Job Description</h3>
Job Description
Want to make a difference in a young person's life? This is a position that is very rewarding in training and mentoring at risk youth.
Make more than a Living, Make a Difference
Our Benefits:
<ul>
<li>9 days of Vacation in the first year of service</li>
<li>Minimum of 11 Paid Holidays</li>
<li>Paid Sick Leave</li>
<li>Retirement savings plan with employer match up to 5%</li>
<li>Workers Compensation</li>
<li>AD&amp;D Insurance</li>
<li>Public Service Loan Forgiveness (PSLF) Eligible Employer</li>
</ul>
Service Contract Act (SCA) Position
Hourly Range: $18.00 to $19.50
Duties and Responsibilities: 
<ul>
<li>The Admissions Clerk reports to the OA/CTS Director and is an hourly, non-exempt position. </li>
<li>The Admissions Clerk performs complex administrative tasks using a personal computer. </li>
<li>The Admissions Clerk coordinates office services and administrative activities for Job Corps center; interprets operating policies; exercises independent judgment in the resolution of administrative problems. </li>
<li>Assists the Manager with preparations and arrangements for special events.</li>
<li>Establishes and maintains confidential files and records.</li>
</ul>
Qualifications: 
<ul>
<li>High School diploma with at least three years practical experience preferred.</li>
<li>Valid driver’s license with acceptable driving record preferred.</li>
<li>Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy.</li>
</ul>
Additional Requirements: Ability to perform administrative duties without immediate and constant supervision. Ability to type accurately at a fast speed. Proficient in the use of a personal computer; working knowledge of software applications such as MS Word, Excel. Thorough knowledge of office procedures. Good organizational skills. Ability to deal effectively with the public and government officials. Sound business telephone techniques. Ability to proofread, and correct grammatical, punctuation and spelling errors. Ability to communicate effectively and relate to the trainee population. Position requires an ability to operate office equipment. In addition, an individual must be able to interact with team members and maintain an effective working relationship with all facility staff and departments.
*This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.
About our Program
Job Corps is the largest nationwide residential career training program in the country and has been operating for more than 60 years. The program helps eligible young people ages 16 through 24 complete their high school education, trains them for meaningful careers, and assists them with obtaining employment.
Eckerd Connects subsidiary Aleut
Our Program Location: Paul Simon Job Corps 3348 S. Kedzie Ave Chicago, IL 60623
Connect with Us video: <a href="https://vimeo.com/1061358460" target="_blank">https://vimeo.com/1061358460</a>
Please follow the link for more information about this program: <a href="https://eckerd.org/jobs-training/jobcorps/" target="_blank">https://eckerd.org/jobs-training/jobcorps/</a>
Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws.
Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact <a href="mailto:adarequest@eckerd.org" target="_blank">adarequest@eckerd.org</a>. Relay Services Dial 711.
Know Your Rights: Workplace Discrimination is Illegal
Copy &amp; paste the link into your browser: <a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a>
Eckerd Connects is a drug-free workplace and utilizes E-Verify to confirm employment eligibility.

Admissions Clerk (Bilingual English/Spanish)

<h3>Job Description</h3>
Job DescriptionSalary: $15.32-$21.45 DOE 
Cabinet Peaks Medical Center is looking for an Admissions Clerk to join our Admissions Team!
Reporting to the Patient Financial Services Manager, performs inpatient admissions and registrations for outpatient services. May serve as a backup for other business office functions.
 
Major Job Duties &amp; Responsibilities
Arranges for the efficient and orderly admission of inpatients and the registration of individuals who have hospital based outpatient care, testing or procedures. This includes but is not limited to observations, emergency, walk in clinic, laboratory, imaging, surgical services, rehabilitation, and outpatient services.
Ensures that patient demographics and insurance information is collected through the pre-registration or interview process and accurately entered into the ADT system (Meditech).
Performs duties in reception/cashiering/switchboard.
Pre-authorization of outpatient services, as needed.
Verifies insurance in different web-based sites or products.
Collects deposits, copayments, deductibles and other patient liabilities from patients per policy.
Participates in monthly staff meetings, training sessions, and annual education sessions, disaster drills, etc...
Adheres to compliance regulations such as EMTALA, HIPAA, and MSP, etc.
Works well under pressure in a high traffic work environment with shared workspace.
Works all shifts when needed, including weekends &amp; holidays.
 
Skills, Knowledge, &amp; Abilities
Strong communications skills both verbal and written.
Professional Customer Services skills and pleasant and courteous demeanor.
Knowledge of insurances.
Ability to follow directions.
Ability to follow Federal/ State and hospital policy and guidelines.
Ability to multitask.
Demonstrate knowledge of high level of care, accuracy and efficiency as it relates to patient registration.
Strong organizational skills, including the ability to write and interpret notes.
Strong typing skills, and basic knowledge of office machines such as phones, faxes and copy machines.
 
Experience
Preferred at least 1 year of experience but not required.
 
Educational Requirements
High School diploma or equivalent education.
 
Schedule
Days worked &amp; shifts may vary including nights, evenings, and/or weekends.
Primarily eight (8) hour shifts to provide departmental coverage including weekend, holidays and on call status. Hours and shifts may change or rotate to provide coverage and perform the necessary duties.
 
Benefits Package Available.
Full-time benefits package includes medical, dental, vision, long-term disability (LTD), and life &amp; accidental death and dismemberment (AD&amp;D) insurance for you and your eligible family members, plus a 403(b) retirement plan with employer match.
 
Cabinet Peaks Medical Center is committed to providing a safe, efficient, and productive work environment for all employees. To help ensure a safe and healthful working environment, each applicant to whom an offer of employment has been made will be required as a condition of employment to undergo a substance test. Additional pre-employment items may be required. Please contact Human Resources for details.

Admissions Clerk, Full Time

<h3>Job Description</h3>
Job DescriptionDescription:
SUMMARY. Provides clerical/administrative support in wards, clinics, or other clinical departments of a medical treatment facility.
1. QUALIFICATIONS:
1.1. Mandatory knowledge and skills.
1.1.1. A fully qualified typist with a minimum of 50 WPM is required.
1.1.2. General medical ethics, telephone etiquette, and excellent communication and customer service skills.
1.1.3. General office administrative and clerical skills to perform receptionist duties and answer telephones.
1.1.4. Ability to communicate effectively, both orally and in writing.
1.2. Education. High school diploma or General Educational Development (GED) equivalency. Medical terminology desired.
1.3. Experience. At least 6 months of experience in a medical office setting in the following areas: medical administrative support service, medical office management, medical front desk management, medical records administrative and/or referral processing, tracking and closure. Possess experience in the operation of all standard office equipment such as desk top computers, fax, scanner, printer, office copier, and data transcribing procedures.
1.4. Work Environment/Physical Requirements. The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending.
2. UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES:
2.1. Armed Forces Health Longitudinal Technology Application (AHLTA)
2.2. Composite Health Care Systems (CHCS) and/or MHS GENESIS
2.3. Defense Enrollment Eligibility Reporting System (DEERS);
2.4. Military Filing System – by sponsor social security, terminal digit order, color-coded and blocked filing system.
2.5. Contents of a military medical record, layout, sections, family members prefix designation, forms used in a MTF, and the medical record tracking procedures.
3. PERFORMANCE OUTCOMES:
In performance of the below listed duties, the contractor is not to perform any inherently governmental functions as described in FAR subpart 7.5. Additionally, any discretion or decision-making regarding individual patient outcomes shall be referred to the designated government representative.
3.1. Greets patients/visitors at a front desk, information center or office setting.
3.2. Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
3.3. Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients, or make referrals to other sections.
3.4. Obtains updates and files medical records as needed.
3.5. Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
3.6. Ensures arrival of medical records prior to appointment(s).
3.7. Initiates and locates patient medical records as needed.
3.8. Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
3.9. Performs other administrative and clerical duties in support of the medical care and operational support.
3.10. Creates appointment schedules and templates in patient appointment computer system.
3.11. Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system. In addition to the performance outcomes from the MSS Technical Exhibit 4 identified above, the following performance outcomes are applicable to all Medical Office Clerk services under this Task Order:
3.12. The contractor shall provide appointment support services and production control support to the department.
3.13. The contractor shall complete routine data preparation, distribution and file maintenance.
3.14. The contractor shall use the computerized systems such as CHCS, AHLTA, EHR, HAIMS, DEERS, and TRICARE along with other software such as electronic mail, a planning calendar, and databases.
3.15. The contractor shall perform data entry, verification, updates, and editing of patient data and register new patients as required.
3.16. The contractor shall process patient information into data systems, process, scan and perform online edits during patient check-in.
3.17. The contractor shall input patient demographic data into the automated systems during patient check-in.
3.18. The contractor shall book patient appointments in compliance with TRICARE business practices and schedule of appointment procedures applying “Access to Care” (ATC) policies.
3.19. The contractor shall enter patient appointments taken from patient incoming telephone calls, and written or typed patient registration/clinical information form. Phones shall be answered within 3 rings and patients that are scheduling an appointment in person have priority over incoming telephone requests.
3.20. The contractor shall schedule, reschedule and cancel patient appointments and enter provider’s schedules into the automated appointment and scheduling systems when received.
3.21. The contractor shall maintain logs and files in conjunction with the patient appointment process.
3.22. The contractor shall enter telephone consults (t-cons) for patient’s provider into the automated system upon patient request.
3.23. The contractor shall assist nursing staff by replying to telephone consults and contacting patients for preventative medicine and chronic disease management reminders.
3.24. The contractor shall input order requests for laboratory, radiology and electrocardiogram tests into the automated system when received and upon receipt use automated modules to enter requests per provider’s diagnosis.
3.25. The contractor shall enter data into Excel, Access databases and the Health Fitness Assessment (Wellness Center) database daily.
3.26. The contractor shall verify previous day appointments have been cleared in the system at the beginning of each workday.
3.27. The contractor shall retrieve health information for the system utilizing the department/clinic Standard Operating Procedures (SOP).
3.28. The contractor shall transfer information within the TRICARE system, including DEERS checks.
3.29. The contractor shall provide a daily job status report which will reflect the number and type of appointments scheduled each day, incomplete activity, and status of special interest jobs by end of shift daily.
3.30. The contractor shall maintain procedure manuals and keep abreast of Department policies and procedures regarding medical appointments. Procedure manuals will be reviewed by the Department Head who will provide any material/information to be updated.
3.31. The contractor shall comply with specific task criteria, schedules, and instructions per MTF SOP.
3.32. The contractor employee shall maintain current compliance with all training indicated in the PWS. Training certificates will be provided to the Contracting Officer’s Representative (COR) at time of completion.
3.33. Customer Service Accountability – Contract employees providing services at NH Jacksonville and supporting facilities shall adhere to the Customer Service standards specified in NAVHOSPJAXINST 6320.7F or updated versions. A copy of the instruction will be made available upon request or at the time of commencement of services. In addition, the following performance outcomes are applicable to the Medical Office Clerk services within specific departments under this Task Order:
3.34. SPECIFIC DUTIES FOR THE EMERGENCY MEDICINE DEPARTMENT (EMD): The contractor shall provide continuous 24/7 front desk support for the EMD.
3.34.1. The contractor shall register/add each patient and update demographic information in the Composite Health Care System (CHCS), print out a medication reconciliation list, verify eligibility in DEERS and print wristband / labels for patient verification. The contractor shall print additional patient labels as needed.
3.34.2. The contractor shall close out patient record using CHCS after the discharge of each patient.
3.34.3. The contractor shall utilize CHCS, Armed Forces Health Longitudinal Technology Application (AHLTA), Essentris and MHS Genesis programs for any medical correspondence to include, but not limited to, past EKGs, old medical records, and past ER visits as requested by Physicians.
3.34.4. The contractor shall use CHCS for any request of medical records within the facility.
3.34.5 The contractor shall make and receive phone calls and take/relay accurate information to the appropriate staff member. NOTE: The EMD becomes the call center for the hospital on weekends.
3.34.6. The contractor shall notify the triage/charge nurse immediately when a patient identifies an emergent need (as noted in the critical chief complaint list) upon arrival to the EMD.
3.34.7. The contractor shall monitor documents and/or supplies utilized in the EMD and notify the department supply staff when supplies are running low.
3.34.8. The contractor shall submit doctors’ orders (inpatient/outpatient records, laboratory orders, radiology tests and reprint consultations) using CHCS.
3.34.9. The contractor shall facilitate communication between the providers and the Radiology department to aid a proper flow of patients.
3.34.10. The contractor shall provide administrative support to the Charge Nurse and/or staff nurse to arrange for the transfer of disengagement of EMD patients.
3.34.11. The contractor shall perform the following duties for each patient transferred from the MTF:
3.34.11.1.. The contractor shall contact the receiving hospital for an accepting physician.
3.34.11.2. The contractor shall contact receiving hospital to arrange for a room/bed arrangements and provide contact information for the MTF to call in a report of the patient.
3.34.11.3. The contractor shall arrange for any procedure information such as laboratory and radiology results to be sent with the patient.
3.34.11.4.. The contractor shall contact the Health Benefits/Officer on Duty (OOD)/Nurse of the Day (NOD) for any patient Disengagement or Leave against Medical Advice (AMA).
3.34.11.5. The contractor shall print demographics and insurance information for the receiving facility.
3.34.11.6. The contractor shall print consults for referral of care and the ambulance.
3.34.11.7. The contractor shall contact the Quarterdeck to arrange for a 3-way call to ambulance transport.
3.34.11.8. The contractor shall ensure the Quarterdeck calls back with an estimated time of arrival (ETA) and has notified the Naval Air Station (NAS) front gate Watch Commander to ensure smooth and timely passage of the ambulance through the front gate.
3.34.12. The contractor shall page/contact members of the multidisciplinary healthcare team.
3.34.13. The contractor shall scan hard-copy patient files into the patient’s electronic health record.
3.34.14. The contractor shall upload the patient’s file into the Essentris program after scanning.
3.34.15. The contractor shall request records from outside facilities using appropriate patient consent form as requested by physicians.
3.34.16. The contractor shall, upon the admission of a patient, call the admissions office, notify them of patient being admitted from the ER and notify the ER charge nurse.
3.34.17. The contractor shall print an End of Day report daily using CHCS, make corrections as needed, and turn the report into the Division Officer at the end of their shift.
3.34.18. The contractor shall keep a daily log of all Ultrasound (US) and computerized tomography (CT) scans as well as all Electrocardiograms (EKG) performed on each shift.
3.34.19. The contractor shall edit, print, scan and upload the following reports utilizing CHCS, Essentris and MHS Genesis programs at the end of the 24 hour period, End of Day Report, Joint Commission (JC) Report and 24 Hour Nursing Report.
3.34.20. Customer Service Accountability – Contract employees providing services at NH Jacksonville and supporting facilities shall adhere to the Customer Service standards specified in NAVHOSPJAXINST 6320.7F or updated versions. A copy of the instruction will be made available upon request or at the time of commencement of services. 
Requirements:

99 Medical Admissions Clerk Jobs