<h3>Job Description</h3>
Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$15 hourly + tips
Responsibilities:
<ul>
<li>Bookkeeping: keep accurate records of all hotel guest account information </li>
<li>Communicate with housekeeping to make sure guest rooms are ready</li>
<li>Field customer complaints when necessary</li>
<li>Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information</li>
<li>Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests </li>
</ul>
Qualifications:
<ul>
<li>Has experience answering telephone calls and troubleshooting stressful situations</li>
<li>High school graduate, GED recipient, or equivalent </li>
<li>Working knowledge of Microsoft Office and reservation management systems</li>
<li>Excellent time management skills, organizational skills, customer service skills, and interpersonal skills</li>
<li>1+ year of hotel industry experience or related job preferred </li>
</ul>
About Company 
The Homewood Suites by Hilton Kansas City/Overland Park hotel in Kansas is conveniently located in a residential style setting near the intersection of I-435 and Metcalf. The hotel is Overland Park's best-kept secret! The Homewood Suites by Hilton Kansas City/Overland Park hotel is located just a mile from the Corporate Woods Business Park as well as the Sprint/Nextel Corporate Campus. In addition to being close to many area businesses, the hotel is close to many area restaurants, golf courses, and shopping complexes. Homewood Suites by Hilton Kansas City/Overland Park hotel is an all-suite hotel that combines all the comforts of home with Hilton's passion for making every guest feel welcome. The hotel offers one and two-bedroom apartment-style suites, some with fireplaces and all with fully equipped kitchens and full-size appliances.

Hotel Front Desk Clerk

<h3>Job Description</h3>
Job DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!Compensation:
$12.50 hourly
Responsibilities:
<ul>
<li>Field customer complaints when necessary</li>
<li>Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information</li>
<li>Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs</li>
<li>Work with the housekeeping staff to ensure rooms are ready for new guests</li>
<li>General bookkeeping: ensure all hotel guest account information is accurate and up-to-date</li>
</ul>
<ul>
<li>Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fact-paced environment</li>
</ul>
Qualifications:
<ul>
<li>Comfortable taking telephone calls and mitigating stressful situations</li>
<li>1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred</li>
<li>High school graduate, GED recipient, or equivalent </li>
<li>Exhibits working knowledge of Microsoft Office and reservation management systems</li>
<li>Displays impeccable interpersonal, time management, organizational skills, and customer service skills</li>
</ul>
<ul>
<li>Must be able to stand on your feet for 8 hours during a typical shift </li>
</ul>
 
Please only apply if you meet each of these criteria
About Company 
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

<h3>Job Description</h3>
Job Description
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
<ul>
<li>Perform all check-in and check-out tasks</li>
<li>Manage online and phone reservations</li>
<li>Inform customers about payment methods and verify their credit card data</li>
<li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li>
<li>Welcome guests upon their arrival and assign rooms</li>
<li>Provide information about our hotel, available rooms, rates and amenities</li>
<li>Respond to clients’ complaints in a timely and professional manner</li>
<li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs</li>
<li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li>
<li>Upsell additional facilities and services, when appropriate</li>
<li>Maintain updated records of bookings and payments</li>
</ul>
Skills
<ul>
<li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li>
<li>Experience with hotel reservations software,</li>
<li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li>
<li>Customer service attitude</li>
<li>Excellent communication and organizational skills</li>
<li>Degree in hotel management is a plus</li>
</ul>
Job Types: Full-time, Part-time
Salary: From $15.00 per hour
Benefits:
<ul>
<li>Employee discount</li>
</ul>
Schedule:
<ul>
<li>Day shift</li>
<li>Evening shift</li>
<li>Rotating weekends</li>
</ul>
Work setting:
<ul>
<li>In-person</li>
</ul>
Experience:
<ul>
<li>Hotel experience: 1 year (Required)</li>
</ul>
Work Location: In person

<h3>Job Description</h3>
Job Description
We are seeking a Hotel Front Desk Clerk to become a&nbsp;part of our team!&nbsp;You will accommodate&nbsp;patrons, as well as identify areas of improvement&nbsp;to increase efficiency.
Responsibilities:
<ul>
<li>Register&nbsp;and assign rooms to guests</li>
<li>Confirm phone and online reservations</li>
<li>Respond to guest needs, requests, and complaints</li>
<li>Collect&nbsp;payment&nbsp;from departing guests</li>
<li>Keep&nbsp;records of occupied rooms and guests</li>
<li>Communicate pertinent guest information to designated departments</li>
</ul>
​Qualifications:
<ul>
<li>Previous&nbsp;experience in customer service, front desk service, or other related fields</li>
<li>Ability to build rapport with guests</li>
<li>Strong&nbsp;organizational&nbsp;skills</li>
<li>Excellent written and verbal communication skills</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$20 hourly
Responsibilities:
<ul>
<li>Perform regular bookkeeping duties: make sure hotel guest information is current and correct </li>
<li>Mitigate customer complaints as needed</li>
<li>Communicate with housekeeping to make sure guest rooms are ready</li>
<li>Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs</li>
<li>Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information</li>
</ul>
Qualifications:
<ul>
<li>Has experience answering telephone calls and troubleshooting stressful situations</li>
<li>High school graduate, GED recipient, or equivalent </li>
<li>Displays impeccable interpersonal, time management, organizational skills, and customer service skills</li>
<li>1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred</li>
<li>Working knowledge of Microsoft Office and reservation management systems</li>
</ul>
About Company 
A seventies-inspired ski lodge with year-round appeal, The Hunter takes cues from classic American materials like textured wood and stone, infused with cozy, rustic decor, large windows, and plenty of spots to gather around the fire—and a downstairs game room designed for making memories you’ll come back to recreate over and over again. Double queen and king rooms are your havens for an intimate weekend getaway—or invite a group and book one of our loft suites. Need even more space? Book one of our adjoining two-bedroom chalets or loft suites, which include a private deck, full kitchen, and living room. No matter who you’re escaping with, we offer flexible room options for the whole crew.

<h3>Job Description</h3>
Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$14 - $15
Responsibilities:
<ul>
<li>Perform regular bookkeeping duties: make sure hotel guest information is current and correct </li>
<li>Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers</li>
<li>Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests</li>
<li>Mitigate customer complaints as needed</li>
<li>Connect with the housekeeping department to ensure guest accommodations are ready</li>
</ul>
Qualifications:
<ul>
<li>High school graduate, GED recipient, or equivalent </li>
<li>Working knowledge of Microsoft Office and reservation management systems</li>
<li>At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred</li>
<li>Has experience answering telephone calls and troubleshooting stressful situations</li>
<li>Excellent time management skills, organizational skills, customer service skills, and interpersonal skills</li>
</ul>
About Company 
Encore Hospitality

<h3>Job Description</h3>
Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$10 hourly
Responsibilities:
<ul>
<li>Communicate with housekeeping to make sure guest rooms are ready</li>
<li>Bookkeeping: keep accurate records of all hotel guest account information </li>
<li>Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information</li>
<li>Mitigate customer complaints as needed</li>
<li>Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs</li>
</ul>
Qualifications:
<ul>
<li>Displays impeccable interpersonal, time management, organizational skills, and customer service skills</li>
<li>Exhibits working knowledge of Microsoft Office and reservation management systems</li>
<li>1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred</li>
<li>Must have graduated high school, received a GED or equivalent</li>
<li>Comfortable taking telephone calls and mitigating stressful situations</li>
</ul>
About Company 
 At Holiday Inn Express, Albany, GA, our mission statement is simple: 
“To provide legendary service to our guests by empowering our team to consistently deliver the spirit of hospitality in a safe and respectful working environment." 
 
What We Offer:
<ul>
<li>A great environment! We pride ourselves on being one of the best places to work</li>
<li>Better pay, while everyone else pays minimum wage we have competitive wages 65% above standard in the area</li>
<li>Daily pay</li>
<li>Paid Time Off</li>
<li>Birthday (Paid Day Off)</li>
<li>401 (k)</li>
<li>Tip Program</li>
<li>Employee Hotel Discounts</li>
<li>Bonus Pay</li>
<li>Opportunity for Growth and so much more</li>
</ul>
We are a Drug-Free Alcohol-Free Workplace

<h3>Job Description</h3>
Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$12 hourly
Responsibilities:
<ul>
<li>Field customer complaints when necessary</li>
<li>Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests </li>
<li>Communicate with housekeeping to make sure guest rooms are ready</li>
<li>Bookkeeping: keep accurate records of all hotel guest account information </li>
<li>Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information</li>
</ul>
Qualifications:
<ul>
<li>Has experience answering telephone calls and troubleshooting stressful situations</li>
<li>High school graduate, GED recipient, or equivalent </li>
<li>1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred</li>
<li>Has previous experience or working knowledge of Microsoft Office and reservation management systems</li>
<li>Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills</li>
</ul>
About Company 
Modern accommodations and friendly service in Jasper!
We are a 65-room hotel here right off the interstate. We are owned and operated by Five Rivers Hospitality. We offer part-time &amp; full-time positions.

<h3>Job Description</h3>
Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$14.42 - $15 hourly
Responsibilities:
<ul>
<li>Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information</li>
<li>Handle customer complaints as necessary</li>
<li>Connect with the housekeeping department to ensure guest accommodations are ready</li>
<li>General bookkeeping: ensure all hotel guest account information is accurate and up-to-date</li>
<li>Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests </li>
</ul>
Qualifications:
<ul>
<li>Comfortable taking telephone calls and mitigating stressful situations</li>
<li>Displays impeccable interpersonal, time management, organizational skills, and customer service skills</li>
<li>Exhibits working knowledge of Microsoft Office and reservation management systems</li>
<li>High school diploma, GED, or equivalent</li>
<li>1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred</li>
</ul>
About Company 
Our vision is to be the premier moderately priced hotel chain in the world.
This will be accomplished by maintaining competitive superiority through strategic distribution, outstanding product quality, a service culture designed to guarantee 100% customer satisfaction, and a work environment based on the job satisfaction of each of our employees. 
Success will be measured by maintaining premiums in operating and financial performance, guest ratings, developer/financial community preference, and a reputation as the employer of first choice.

<h3>Job Description</h3>
Job Description
Essential Duties and Responsibilities
Include, but are not limited to:
<ul>
<li>Greets, registers, and assigns rooms to hotel guests</li>
<li>Verifies guest identification and establishes how the guest will pay for their accommodations</li>
<li>Issues room keys and relays instructions to bellhops</li>
<li>Keeps records of room availability and guests’ accounts on computer</li>
<li>Computes bills and collect payments</li>
<li>Makes and confirm reservations</li>
<li>Answers PBX calls and routes call to proper extension</li>
<li>Answers inquiries pertaining to hotel services, shopping, dining, entertainment and any other activity connected with the hotel, casino, or entertainment complex</li>
<li>Advises housekeeping staff when rooms have been vacated and are ready for cleaning</li>
<li>Contacts housekeeping or maintenance staff when guests report problems</li>
<li>Performs simple bookkeeping activities, such as balancing cash accounts</li>
<li>Records guest comments or complaints, referring guests to supervisor, if needed</li>
<li>Assists guests as needed with purchase at the gift shop</li>
<li>Keep the gift shop stocked with merchandise, as needed</li>
<li>Performs other duties as assigned</li>
</ul>

153 Hotel desk clerk Jobs