<h3>Job Description</h3>
Job Description
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
&nbsp;Benefits Offered: 
<ul>
<li>Incentives $</li>
<li>Employee Referral Program $</li>
<li>Paid Time Off</li>
<li>Paid Vacation (Full-Time)</li>
<li>Merit Increase $</li>
<li>401k with Employer Contribution (Full-Time)</li>
<li>Medical, Dental, Vision (Full-Time)</li>
<li>Life Insurance (Full-Time)</li>
<li>Long-term/Short-term Disability (Full-Time)</li>
<li>Accident (Full-Time)</li>
<li>Critical Illness (Full-Time)</li>
<li>Cross-training Opportunities</li>
<li>Hotel Room Discounts</li>
</ul>
Schedule: 
<ul>
<li>Flexible Shifts Available </li>
</ul>
-Morning/Evening/Night
-Weekends 
-Full-Time/Part-Time
Our Hotel Desk Clerks makes a difference by:
<ul>
<li>A warm, people-oriented demeanor</li>
<li>A team-first attitude</li>
<li>A gift for paying attention to the smallest details</li>
</ul>
As Hotel Desk Clerk, you will:
<ul>
<li>Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity</li>
<li>Respond to and resolve guest requests</li>
<li>Secure payments, verifying and adjusting billing as needed</li>
<li>Provide guests with room and hotel information, directions, amenities, and local interests</li>
<li>Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff</li>
<li>Complete cashier and closing reports, counting the bank at the end of each shift securely</li>
<li>Accept and record wake-up calls, delivering to the right department</li>
<li>Maintain confidentiality of all guests, proprietary information</li>
<li>Communicate any emergency, lost item, or theft to proper staff and/or authorities</li>
<li>Report maintenance problems, accidents, and safety hazards</li>
<li>Keep contingency lists in case of emergency and communicate and necessary messages</li>
<li>Protect company assets</li>
<li>Comply with all quality assurance expectations&nbsp;</li>
</ul>
To be a successful Hotel Desk Clerk, you need:&nbsp;
<ul>
<li>A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others.</li>
<li>Be genuinely caring and compassionate and visibly demonstrate desire to understand others. </li>
<li>Create confidence and trust, while communicating the right message at the right time. </li>
<li>Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.</li>
<li> Be direct yet tactful and considerate of the audience. </li>
<li>Speak with others using clear and professional language, and answer telephones using appropriate etiquette. </li>
<li>Maintain awareness of undesirable persons on premises. </li>
<li>Clean professional appearance.</li>
<li>Perform other reasonable job duties as requested by Supervisors.</li>
</ul>
Minimum Requirements:
The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print).&nbsp; Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.&nbsp; Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance.&nbsp;
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve.&nbsp; MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203.&nbsp; Please leave a message and a member of our Human Resources team will return your call within three business days.&nbsp; Alternatively, an email may be sent to <a href="mailto:hr@mhghotelsllc.com" target="_blank">hr@mhghotelsllc.com</a> “Applicant Accommodation” should be included in the subject line of the email.&nbsp; Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Hotel Desk Clerk

<h3>Job Description</h3>
Job Description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Compensation:
$15 - $17 hourly
Responsibilities:
<ul>
<li>Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests</li>
<li>General bookkeeping: ensure all hotel guest account information is accurate and up-to-date</li>
<li>Handle customer complaints as necessary</li>
<li>Work with the housekeeping staff to ensure rooms are ready for new guests</li>
<li>Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers</li>
</ul>
Qualifications:
<ul>
<li>Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills</li>
<li>Well-versed in taking telephone calls and handling stressful situations</li>
<li>1+ year of hotel industry experience or related job preferred </li>
<li>Has previous experience or working knowledge of Microsoft Office and reservation management systems</li>
<li>High school diploma, GED, or equivalent</li>
</ul>
About Company 
Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

Hotel Front Desk Clerk

<h3>Job Description</h3>
Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$13.50 hourly
Responsibilities:
<ul>
<li>Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information</li>
<li>Perform regular bookkeeping duties: make sure hotel guest information is current and correct </li>
<li>Communicate with housekeeping to make sure guest rooms are ready</li>
<li>Mitigate customer complaints as needed</li>
<li>Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests </li>
</ul>
<ul>
<li>Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment</li>
</ul>
Qualifications:
<ul>
<li>At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred</li>
<li>High school graduate, GED recipient, or equivalent </li>
<li>Has previous experience or working knowledge of Microsoft Office and reservation management systems</li>
<li>Comfortable taking telephone calls and mitigating stressful situations</li>
<li>Excellent time management skills, organizational skills, customer service skills, and interpersonal skills</li>
</ul>
<ul>
<li>Must be 21 years or older</li>
<li>Must be able to stand on your feet for 8 hours during a typical shift</li>
<li>Weekend availability is required</li>
<li>Please only apply if you meet these criteria</li>
</ul>
About Company 
Founded in 2005, Rolling Hills Hospitality operates 20 hotel properties with a central focus on exceeding guest expectations. We’ve earned a reputation as one of the premier hotel development and management firms in the region by combining high operational standards with a streamlined, scalable business model.
Through strategic management agreements, we oversee hiring, training, and leadership for teams across the Ohio Valley and beyond. Our portfolio includes strong partnerships with the nation’s top hotel brands—Marriott, Hilton, IHG, and Hyatt—reflecting our commitment to quality and consistency.
At Rolling Hills Hospitality, we live by the principle:
“If we take care of our employees, then our employees will take care of our guests.”
We strive to create a fun, supportive, and growth-oriented work environment, positioning our team for long-term success and excitement in the hospitality industry.

<h3>Job Description</h3>
Job Description
We are seeking a Hotel Front Desk Clerk to become a part of our team! You will accommodate patrons in the making and cancelling of reservations, handle check-ins and checkouts, arrange room changes and manage guest expectations, as well as identify and communicate to management any areas of improvements that increase guest satisfaction, efficiency or profitability. Must have 3 to 5 years experience in this job. Additional experience in Social Media advertising is a plus!
Responsibilities:
<ul>
<li>Register and assign rooms to guests</li>
<li>Confirm phone and online reservations</li>
<li>Respond to guest needs, requests, and complaints</li>
<li>Collect payment from arriving guests</li>
<li>Keep records of occupied rooms and guests</li>
<li>Communicate pertinent guest information to designated departments</li>
</ul>
​Qualifications:
<ul>
<li>5 years experience with Front Desk hotel PMS systems and daily interaction with Housekeeping, Maintenance and Hotel Management</li>
<li>Ability to build rapport with guests and other staff members</li>
<li>Strong organizational skills</li>
<li>Excellent, computer, written and verbal communication skills</li>
<li>On-time, reliable, positive attitude, and ability to adapt.</li>
</ul>
Company DescriptionHoppas Holdings does business as Carmel Valley Lodge - please acquaint yourself with our lodge by visiting our website. <a href="http://www.valleylodge.com" target="_blank">www.valleylodge.com</a> 
<h3>Company Description</h3>
Hoppas Holdings does business as Carmel Valley Lodge - please acquaint yourself with our lodge by visiting our website. <a href="http://www.valleylodge.com" target="_blank">www.valleylodge.com</a>

<h3>Job Description</h3>
Job Description
Job Responsibilities
 Answer calls from prospective guests
 Book and register rooms over the phone, in person, or online
 Keep records of room availability and guests’ accounts
 Assign guests’ rooms
 Make room adjustments as needed
 Contact housekeeping to deliver requested amenities
 Communicate with housekeeping to determine when rooms are ready
 Inspect rooms post-checkout
 Process check-outs
 Receive and hold mail or packages for guests
 Bill for accommodations and additional charges
 Answer inquiries in regard to travel directions and make dining and
entertainment recommendations
 Assist guests with vacation planning
 Stock snacks, beverages, and other items available for purchase
 Assist with setting up and cleaning up continental breakfast offerings
 Arrange maintenance repairs
 Gather and respond to requests or complaints from guests
 Help with laundry
 Keep lobby area cleaned

<h3>Job Description</h3>
Job Description
We are searching for an enthusiastic, service-focused Hotel Front Desk Agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Compensation:
$15 hourly
Responsibilities:
<ul>
<li>Handle customer complaints as necessary</li>
<li>Bookkeeping: keep accurate records of all hotel guest account information </li>
<li>Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs</li>
<li>Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information</li>
<li>Work with the housekeeping staff to ensure rooms are ready for new guests</li>
</ul>
Qualifications:
<ul>
<li>Displays impeccable interpersonal, time management, organizational skills, and customer service skills</li>
<li>Comfortable taking telephone calls and mitigating stressful situations</li>
<li>High school diploma, GED, or equivalent</li>
<li>1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred</li>
<li>Has previous experience or working knowledge of Microsoft Office and reservation management systems</li>
</ul>
About Company 
A preferred Hotel of the Atlanta Braves!

<h3>Job Description</h3>
Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$12 hourly
Responsibilities:
<ul>
<li>Field customer complaints when necessary</li>
<li>Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests </li>
<li>Communicate with housekeeping to make sure guest rooms are ready</li>
<li>Bookkeeping: keep accurate records of all hotel guest account information </li>
<li>Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information</li>
</ul>
Qualifications:
<ul>
<li>Has experience answering telephone calls and troubleshooting stressful situations</li>
<li>High school graduate, GED recipient, or equivalent </li>
<li>1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred</li>
<li>Has previous experience or working knowledge of Microsoft Office and reservation management systems</li>
<li>Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills</li>
</ul>
About Company 
Modern accommodations and friendly service in Jasper!
We are a 65-room hotel here right off the interstate. We are owned and operated by Five Rivers Hospitality. We offer part-time &amp; full-time positions.

<h3>Job Description</h3>
Job Description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Compensation:
$14 hourly
Responsibilities:
<ul>
<li>Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information</li>
<li>Bookkeeping: keep accurate records of all hotel guest account information </li>
<li>Work with the housekeeping staff to ensure rooms are ready for new guests</li>
<li>Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests </li>
<li>Mitigate customer complaints as needed</li>
</ul>
Qualifications:
<ul>
<li>High school diploma, GED, or equivalent</li>
<li>At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred</li>
<li>Has experience answering telephone calls and troubleshooting stressful situations</li>
<li>Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills</li>
<li>Working knowledge of Microsoft Office and reservation management systems</li>
</ul>
About Company 
Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things Everhome Suites Ocala!

<h3>Job Description</h3>
Job Description
We are seeking a dedicated and detail-oriented hotel&nbsp;desk clerk&nbsp;to join our hospitality team. This role is crucial in ensuring the smooth operation of our hotel . Desk clerk will be responsible for managing front desk operations, performing audits, and providing exceptional customer service to our guests. The ideal candidate will have a strong background in hotel management and a passion for delivering outstanding guest experiences.
Duties
<ul>
<li>Perform all financial transactions and ensure accuracy in reporting.</li>
<li>Manage front desk operations, including check-ins and check-outs, while maintaining a welcoming atmosphere.</li>
<li>Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly.</li>
<li>Handle multi-line phone systems with professionalism and effective phone etiquette.</li>
<li>Assist with guest relations by providing information about hotel services, local attractions, and amenities.</li>
<li>Ensure the security of the hotel premises during hours by monitoring access points and conducting regular checks.</li>
<li>Collaborate with other departments to ensure seamless service delivery throughout the night.</li>
<li>Maintain accurate records of all transactions and prepare reports for management review.</li>
</ul>
Qualifications
<ul>
<li>Previous experience in hotel management , desk clerk or a similar role is preferred.</li>
<li>Strong background in customer service with excellent communication skills.</li>
<li>Bilingual or multilingual abilities are a plus, enhancing guest interactions.</li>
<li>Familiarity with front desk operations is highly desirable.</li>
<li>Proficient in using multi-line phone systems and handling various guest inquiries efficiently.</li>
<li>A passion for hospitality and commitment to providing exceptional guest services.</li>
<li>Ability to work independently during night shifts while maintaining attention to detail. Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring the operational integrity of our hotel during the night hours.</li>
<li>PEP Experience a plus</li>
</ul>
Job Types: Full-time, Part-time
Pay: $12
Expected hours: 40 per week
Benefits:
<ul>
<li>Employee discount</li>
<li>Paid time off</li>
</ul>
Work Location: In person

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