<h3>Job Description</h3>
Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$13 - $14 hourly
Responsibilities:
<ul>
<li>Connect with the housekeeping department to ensure guest accommodations are ready</li>
<li>Bookkeeping: keep accurate records of all hotel guest account information </li>
<li>Handle customer complaints as necessary</li>
<li>Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs</li>
<li>Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers</li>
</ul>
Qualifications:
<ul>
<li>1+ year of hotel industry experience or related job preferred </li>
<li>Exhibits working knowledge of Microsoft Office and reservation management systems</li>
<li>Displays impeccable interpersonal, time management, organizational skills, and customer service skills</li>
<li>High school graduate, GED recipient, or equivalent </li>
<li>Well-versed in taking telephone calls and handling stressful situations</li>
</ul>
About Company 
The Comfort Inn Battle Mountain is committed to providing exceptional guest experiences through our clean rooms and outstanding reputation. At Comfort Inn Battle Mountain, we believe that if you take care of your team, they will take care of your guests and recognize that in this tight-knit community, our success is due to the support and relationships we have built and continue to foster.
We are managed and operated by Structure Hospitality, a Utah-based hotel management company that prioritizes people and culture. Our hotel is driven by a passion for service above self and guest satisfaction.
Comfort Inn Battle Mountain in Lander County is nestled in a mining community known for copper and gold. The nearby distinct peak, Battle Mountain, adds to the unique geography. Outdoor enthusiasts can explore scenic landscapes and encounter diverse wildlife. Battle Mountain has historical significance in the development of the Transcontinental Railroad.

Hotel Front Desk Clerk

<h3>Job Description</h3>
Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$14 - $17 hourly
Responsibilities:
<ul>
<li>Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information</li>
<li>Work with the housekeeping staff to ensure rooms are ready for new guests</li>
<li>Handle customer complaints as necessary</li>
<li>Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests </li>
<li>General bookkeeping: ensure all hotel guest account information is accurate and up-to-date</li>
</ul>
Qualifications:
<ul>
<li>1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred</li>
<li>Working knowledge of Microsoft Office and reservation management systems</li>
<li>Must have graduated high school, received a GED or equivalent</li>
<li>Well-versed in taking telephone calls and handling stressful situations</li>
<li>Displays impeccable interpersonal, time management, organizational skills, and customer service skills</li>
</ul>
About Company 
Homewood Suites by Hilton Davidson takes pride in being a fun environment to work in, with a great management team and staff. We offer competitive salaries, medical benefits, paid time off, 401(k), and travel discounts. We are fully committed to team members and provide them with all the resources to make each person successful. 
Gratitude, Trust, Teamwork, Ownership Mentality, and Lifelong Learning are interwoven in everything we do. We hire talent at all levels of our organization who exemplify these important attributes to provide a top-notch hospitality experience for our guests.
Homewood Suites by Hilton Davidson is an amazing place to work. Join our team!
We are an equal-opportunity employer and do not discriminate based on race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. EOE m/f/d/v

<h3>Job Description</h3>
Job Description
The Country Inn &amp; Suites in Springfield is currently seeking friendly individuals who enjoy providing excellent guest service. The Front Desk associate’s primary responsibility is to ensure guest satisfaction by providing professional and courteous front desk service. The Front Desk Associate is also responsible for providing service that is efficient and effective as a means to maximize room revenue. Customer service experience is preferred, but not required.
SKILLS &amp; KNOWLEDGE: 
<ul>
<li>Must have the ability to provide professional and courteous guest service.</li>
<li>Must have good time management skills and the ability to work with minimal supervision.</li>
<li>Must have good organizational skills, the ability to multitask and strong attention to detail.</li>
<li>Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing.</li>
<li>Must have the ability to maintain a positive and professional attitude when handling guest situations.</li>
<li>Must have a working knowledge of computers and basic math skills.</li>
<li>Customer service experience preferred, but not required.</li>
</ul>
ESSENTIAL FUNCTIONS: 
<ul>
<li>Assists all guests in a professional and courteous manner.</li>
<li>Performs job duties and responsibilities in a cost-effective manner and within budgetary guidelines.</li>
<li>Greets guests and processes hotel registration and other transactions promptly while maintaining confidentiality of all guest information.</li>
<li>Stays current on hotel accommodations, services and local attractions in order to effectively assist guests.</li>
<li> Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate.</li>
<li>Adheres to all established credit and inventory control procedures to minimize exposure to loss of revenue.</li>
<li>Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate.</li>
<li>Professionally and competently operates the telephone system according to brand standards while using proper etiquette and appropriate greetings.</li>
<li>Receives and processes telephone and walk-in reservations accurately.</li>
<li>Monitors the printer and fax machine to ensure prompt attention is given to documents received.</li>
<li>Maintains the cleanliness of the lobby area and performs laundry duties as needed.</li>
<li>Removes snow from hotel main entrance and sidewalks as needed.</li>
<li>Acts as manager on duty in the absence of the General Manager and/or Guest Service Manager.</li>
<li>Understands and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests.</li>
<li>Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken.</li>
<li>Performs all other duties as assigned.</li>
</ul>
We offer flexible hours, competitive pay of $15 per hour, bonus eligibility, annual performance based increases, hotel discounts, vacation pay, 401k and benefits to regular, full-time associates after eligibility requirements have been met (free medical for employees and highly discounted for spouse/child/family).
Other opportunities are available. Apply today!
Candidates offered employment must submit to a background check and drug test.
We are an E-Verify participating employer.
EOE M/F/Vet/Disability

<h3>Job Description</h3>
Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$15 hourly
Responsibilities:
<ul>
<li>Perform regular bookkeeping duties: make sure hotel guest information is current and correct </li>
<li>Connect with the housekeeping department to ensure guest accommodations are ready</li>
<li>Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information</li>
<li>Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs</li>
<li>Handle customer complaints as necessary</li>
</ul>
Qualifications:
<ul>
<li>Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills</li>
<li>Working knowledge of Microsoft Office and reservation management systems</li>
<li>Must have graduated high school, received a GED or equivalent</li>
<li>Has experience answering telephone calls and troubleshooting stressful situations</li>
<li>1+ year of hotel industry experience or related job preferred </li>
</ul>
<ul>
<li>Must have open availability. The job requires working weekends and holidays</li>
</ul>
About Company 
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun

<h3>Job Description</h3>
Job Description
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
&nbsp;Benefits Offered: 
<ul>
<li>Incentives $</li>
<li>Employee Referral Program $</li>
<li>Paid Time Off</li>
<li>Paid Vacation (Full-Time)</li>
<li>Merit Increase $</li>
<li>401k with Employer Contribution (Full-Time)</li>
<li>Medical, Dental, Vision (Full-Time)</li>
<li>Life Insurance (Full-Time)</li>
<li>Long-term/Short-term Disability (Full-Time)</li>
<li>Accident (Full-Time)</li>
<li>Critical Illness (Full-Time)</li>
<li>Cross-training Opportunities</li>
<li>Hotel Room Discounts</li>
</ul>
Schedule: 
<ul>
<li>Flexible Shifts Available </li>
</ul>
-Morning/Evening/Night
-Weekends 
-Full-Time/Part-Time
Our Hotel Desk Clerks makes a difference by:
<ul>
<li>A warm, people-oriented demeanor</li>
<li>A team-first attitude</li>
<li>A gift for paying attention to the smallest details</li>
</ul>
As Hotel Desk Clerk, you will:
<ul>
<li>Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity</li>
<li>Respond to and resolve guest requests</li>
<li>Secure payments, verifying and adjusting billing as needed</li>
<li>Provide guests with room and hotel information, directions, amenities, and local interests</li>
<li>Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff</li>
<li>Complete cashier and closing reports, counting the bank at the end of each shift securely</li>
<li>Accept and record wake-up calls, delivering to the right department</li>
<li>Maintain confidentiality of all guests, proprietary information</li>
<li>Communicate any emergency, lost item, or theft to proper staff and/or authorities</li>
<li>Report maintenance problems, accidents, and safety hazards</li>
<li>Keep contingency lists in case of emergency and communicate and necessary messages</li>
<li>Protect company assets</li>
<li>Comply with all quality assurance expectations&nbsp;</li>
</ul>
To be a successful Hotel Desk Clerk, you need:
<ul>
<li>A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. </li>
<li>Be genuinely caring and compassionate and visibly demonstrate desire to understand others. </li>
<li>Create confidence and trust, while communicating the right message at the right time.</li>
<li>Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.</li>
<li>Be direct yet tactful and considerate of the audience. </li>
<li>Speak with others using clear and professional language, and answer telephones using appropriate etiquette.</li>
<li>&nbsp;Maintain awareness of undesirable persons on premises. </li>
<li>Clean professional appearance.</li>
<li>Perform other reasonable job duties as requested by Supervisors.</li>
</ul>
Minimum Requirements:
The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print).&nbsp; Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.&nbsp; Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance.&nbsp;
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve.&nbsp; MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203.&nbsp; Please leave a message and a member of our Human Resources team will return your call within three business days.&nbsp; Alternatively, an email may be sent to <a href="mailto:hr@mhghotelsllc.com" target="_blank">hr@mhghotelsllc.com</a> “Applicant Accommodation” should be included in the subject line of the email.&nbsp; Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Hotel Desk Clerk

<h3>Job Description</h3>
Job Description
We are seeking a Hotel Front Desk Clerk to become a&nbsp;part of our team!&nbsp;You will accommodate&nbsp;patrons, as well as identify areas of improvement&nbsp;to increase efficiency.
Responsibilities:
<ul>
<li>Register&nbsp;and assign rooms to guests</li>
<li>Confirm phone and online reservations</li>
<li>Respond to guest needs, requests, and complaints</li>
<li>Collect&nbsp;payment&nbsp;from departing guests</li>
<li>Keep&nbsp;records of occupied rooms and guests</li>
<li>Communicate pertinent guest information to designated departments</li>
</ul>
​Qualifications:
<ul>
<li>Previous&nbsp;experience in customer service, front desk service, or other related fields</li>
<li>Ability to build rapport with guests</li>
<li>Strong&nbsp;organizational&nbsp;skills</li>
<li>Excellent written and verbal communication skills</li>
</ul>

<h3>Job Description</h3>
Job Description
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
&nbsp;Benefits Offered: 
<ul>
<li>Incentives $</li>
<li>Employee Referral Program $</li>
<li>Paid Time Off</li>
<li>Paid Vacation (Full-Time)</li>
<li>Merit Increase $</li>
<li>401k with Employer Contribution (Full-Time)</li>
<li>Medical, Dental, Vision (Full-Time)</li>
<li>Life Insurance (Full-Time)</li>
<li>Long-term/Short-term Disability (Full-Time)</li>
<li>Accident (Full-Time)</li>
<li>Critical Illness (Full-Time)</li>
<li>Cross-training Opportunities</li>
<li>Hotel Room Discounts</li>
</ul>
Schedule: 
<ul>
<li>Flexible Shifts Available </li>
</ul>
-Morning/Evening/Night
-Weekends 
-Full-Time/Part-Time
Our Hotel Desk Clerks makes a difference by:
<ul>
<li>A warm, people-oriented demeanor</li>
<li>A team-first attitude</li>
<li>A gift for paying attention to the smallest details</li>
</ul>
As Hotel Desk Clerk, you will:
<ul>
<li>Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity</li>
<li>Respond to and resolve guest requests</li>
<li>Secure payments, verifying and adjusting billing as needed</li>
<li>Provide guests with room and hotel information, directions, amenities, and local interests</li>
<li>Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff</li>
<li>Complete cashier and closing reports, counting the bank at the end of each shift securely</li>
<li>Accept and record wake-up calls, delivering to the right department</li>
<li>Maintain confidentiality of all guests, proprietary information</li>
<li>Communicate any emergency, lost item, or theft to proper staff and/or authorities</li>
<li>Report maintenance problems, accidents, and safety hazards</li>
<li>Keep contingency lists in case of emergency and communicate and necessary messages</li>
<li>Protect company assets</li>
<li>Comply with all quality assurance expectations&nbsp;</li>
</ul>
To be a successful Hotel Desk Clerk, you need:&nbsp;
<ul>
<li>A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others.</li>
<li>Be genuinely caring and compassionate and visibly demonstrate desire to understand others. </li>
<li>Create confidence and trust, while communicating the right message at the right time. </li>
<li>Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.</li>
<li> Be direct yet tactful and considerate of the audience. </li>
<li>Speak with others using clear and professional language, and answer telephones using appropriate etiquette. </li>
<li>Maintain awareness of undesirable persons on premises. </li>
<li>Clean professional appearance.</li>
<li>Perform other reasonable job duties as requested by Supervisors.</li>
</ul>
Minimum Requirements:
The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print).&nbsp; Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.&nbsp; Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance.&nbsp;
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve.&nbsp; MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203.&nbsp; Please leave a message and a member of our Human Resources team will return your call within three business days.&nbsp; Alternatively, an email may be sent to <a href="mailto:hr@mhghotelsllc.com" target="_blank">hr@mhghotelsllc.com</a> “Applicant Accommodation” should be included in the subject line of the email.&nbsp; Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

<h3>Job Description</h3>
Job Description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Compensation:
$12 per hour
Responsibilities:
<ul>
<li>General bookkeeping: ensure all hotel guest account information is accurate and up-to-date</li>
<li>Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information</li>
<li>Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests </li>
<li>Communicate with housekeeping to make sure guest rooms are ready</li>
<li>Mitigate customer complaints as needed</li>
</ul>
Job Overview
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
<ul>
<li>Greeting and Check-In:&nbsp;Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.</li>
<li>Check-Out and Payment Processing:&nbsp;Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.</li>
<li>Phone and Email Communication:&nbsp;Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.</li>
<li>Reservation Management:&nbsp;Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.</li>
<li>Guest Services:&nbsp;Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.</li>
<li>Administrative Tasks:&nbsp;Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.</li>
<li>Security and Access Control:&nbsp;Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.</li>
<li>Cash Handling:&nbsp;Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.</li>
<li>Multi-Tasking:&nbsp;Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.</li>
<li>Collaboration:&nbsp;Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.</li>
<li>Emergency Response:&nbsp;Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.</li>
</ul>
 
Qualifications:
<ul>
<li>Has experience answering telephone calls and troubleshooting stressful situations</li>
<li>High school graduate, GED recipient, or equivalent </li>
<li>Excellent time management skills, organizational skills, customer service skills, and interpersonal skills</li>
<li>Has previous experience or working knowledge of Microsoft Office and reservation management systems</li>
<li>At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred</li>
</ul>
About Company 
TownePlace Suites Albany, Georgia, is a modern all-suite Marriott hotel that takes delight in providing excellence in guest service and a clean, thoughtful stay for our guests. Our team is provided a full range of benefits and enjoys an upbeat team-driven environment.

<h3>Job Description</h3>
Job Description
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
 
While we are currently looking to fill a part-time position, we will be offering full-time hours through at least October, and for the right person, this could turn into a full-time position.
Compensation:
$17.50 - $18.50 hourly
Responsibilities:
<ul>
<li>Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests </li>
<li>Bookkeeping: keep accurate records of all hotel guest account information </li>
<li>Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers</li>
<li>Mitigate customer complaints as needed</li>
<li>Communicate with housekeeping to make sure guest rooms are ready</li>
</ul>
Qualifications:
<ul>
<li>1+ year of hotel industry experience or related job preferred </li>
<li>Well-versed in taking telephone calls and handling stressful situations</li>
<li>Exhibits working knowledge of Microsoft Office and reservation management systems</li>
<li>Excellent time management skills, organizational skills, customer service skills, and interpersonal skills</li>
<li>Must have graduated high school, received a GED or equivalent</li>
</ul>
<ul>
<li>To be considered, applicants must be available to work weekends and evenings</li>
</ul>
About Company 
Rum, pepper, and a little bit of mystery… The Merchant, Steeped in Salem’s shipping port, with a dash of whimsy, our Salem, MA hotel’s name and tagline pay homage to Joshua Ward, the post-Revolutionary sea merchant and privateer who commissioned the stunning federal style building that today houses our Salem boutique hotel. 
A historic gem, located in the heart of downtown, The Merchant’s playful design and ambiance pay homage to the rich history of the town, while offering guests updates in a luxurious, relaxed setting.
The Merchant, a LARK collection hotel. Lark Hotels embraces the locations they are in - but in playful, unexpected ways. Think ‘sense of place’ with imagination and a touch of mischief.
As our guest, you are invited to experience modern luxury in the heart of iconic destinations. To feel the pull of a nostalgic getaway while surrounded by today’s amenities. To find attentive service when you want it and privacy when you don’t.

<h3>Job Description</h3>
Job Description
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction.&nbsp; When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
&nbsp;Benefits Offered: 
<ul>
<li>Incentives $</li>
<li>Employee Referral Program $</li>
<li>Paid Time Off</li>
<li>Paid Vacation (Full-Time)</li>
<li>Merit Increase $</li>
<li>401k with Employer Contribution (Full-Time)</li>
<li>Medical, Dental, Vision (Full-Time)</li>
<li>Life Insurance (Full-Time)</li>
<li>Long-term/Short-term Disability (Full-Time)</li>
<li>Accident (Full-Time)</li>
<li>Critical Illness (Full-Time)</li>
<li>Cross-training Opportunities</li>
<li>Hotel Room Discounts</li>
</ul>
Schedule:&nbsp;
-Evenings&nbsp;
-Weekends 
-Full-Time/Part-Time
Our Hotel Desk Clerks makes a difference by:
<ul>
<li>A warm, people-oriented demeanor</li>
<li>A team-first attitude</li>
<li>A gift for paying attention to the smallest details</li>
</ul>
As Hotel Desk Clerk, you will:
<ul>
<li>Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity</li>
<li>Respond to and resolve guest requests</li>
<li>Secure payments, verifying and adjusting billing as needed</li>
<li>Provide guests with room and hotel information, directions, amenities, and local interests</li>
<li>Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff</li>
<li>Complete cashier and closing reports, counting the bank at the end of each shift securely</li>
<li>Accept and record wake-up calls, delivering to the right department</li>
<li>Maintain confidentiality of all guests, proprietary information</li>
<li>Communicate any emergency, lost item, or theft to proper staff and/or authorities</li>
<li>Report maintenance problems, accidents, and safety hazards</li>
<li>Keep contingency lists in case of emergency and communicate and necessary messages</li>
<li>Protect company assets</li>
<li>Comply with all quality assurance expectations&nbsp;</li>
</ul>
To be a successful Guest Service Representative, you need:&nbsp;
<ul>
<li>A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others.</li>
<li>Be genuinely caring and compassionate and visibly demonstrate desire to understand others. </li>
<li>Create confidence and trust, while communicating the right message at the right time. </li>
<li>Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.</li>
<li>&nbsp;Be direct yet tactful and considerate of the audience. </li>
<li>Speak with others using clear and professional language, and answer telephones using appropriate etiquette.</li>
<li>&nbsp;Maintain awareness of undesirable persons on premises. </li>
<li>Clean professional appearance.</li>
<li>Perform other reasonable job duties as requested by Supervisors.</li>
</ul>
Minimum Requirements:
The&nbsp;Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print).&nbsp; Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.&nbsp; Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance.&nbsp;
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve.&nbsp; MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203.&nbsp; Please leave a message and a member of our Human Resources team will return your call within three business days.&nbsp; Alternatively, an email may be sent to <a href="mailto:hr@mhghotelsllc.com" target="_blank">hr@mhghotelsllc.com</a> “Applicant Accommodation” should be included in the subject line of the email.&nbsp; Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

225 Hotel desk clerk Jobs