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Leadership Opportunity
Human Resources Director
Mary McDowell Friends School
Brooklyn, NY
For Immediate Hire
Mary McDowell Friends School (MMFS), a Quaker, coeducational, K-12 college preparatory program dedicated to the success of students with learning disabilities, seeks a mission-driven Director of Human Resources to begin immediately. Reporting to the Chief Financial Officer, the Director of Human Resources will be a key member of the school’s leadership team and will develop, implement and administer human resource strategy in support of the mission of the School and reflective of its anti-racist, equitable and inclusive commitments. The Director will provide strategic direction for the organization, specifically in the areas of talent and performance management, employee relations, orientation,&nbsp; training and development, and compensation analysis. The Director of Human Resources will also provide direct support to the senior administration team on all HR matters and help to create and develop policies that attract, support, and retain excellent personnel.&nbsp;
This newly created position reflects the needs of a school that has grown in program, students and employees. In this stage of its development, MMFS seeks an experienced human resource professional who can strategically assess, evolve and create systems to support this growth. Positioning the school to stay up to date with and nimbly respond to changing HR laws and practices while also building the department’s capacity to address employee concerns effectively and efficiently is increasingly important.&nbsp;
Strategic Priorities/Opportunities:
<ul>
<li>Strategic partnership with school leaders to develop HR policies and practices and establish clear structures of reporting</li>
<li>Assessing HR technology and information systems to identify areas for improvement and efficiencies</li>
<li>Developing effective hiring and onboarding processes to achieve institutional goals around diversity and equity and employee engagement</li>
</ul>
THE POSITION
As part of the leadership team, this position is critical in helping to develop a culture that provides opportunities for all employees to grow and learn. The Director will help support the school's diversity and equity initiatives through its HR practices and policies. By examining identity, equity, and privilege in their own practice, the position will serve as a model and help sustain a school culture where all social identities feel welcomed.
Essential Functions:
■&nbsp; &nbsp; &nbsp; Establish and implement HR strategies that effectively communicate and support the School’s mission, strategic vision, and overall business operations objectives
■&nbsp; &nbsp; &nbsp; Function as an advisor to the senior administration and guide division heads/administration regarding critical organizational and management-related issues
■&nbsp; &nbsp; &nbsp; Develop comprehensive strategic recruiting and retention plans using a DEIJB lens to meet the needs of the School
■&nbsp; &nbsp; &nbsp; Provide leadership and guidance by overseeing talent acquisition, career development, retention, training, and leadership development
■&nbsp; &nbsp; &nbsp; Advise leadership on disciplinary issues that arise and possible legal implications with consultation of the school’s attorney
■&nbsp; &nbsp; &nbsp; Help the school manage its benefits program, host open enrollment events, and make recommendations to school leadership regarding benefit changes. Additionally, the Director of HR, in conjunction with the CFO and school leadership team, will meet with the school’s health insurance broker to review health benefits, recommend modifications to the benefits lineup and funding strategies as necessary
■&nbsp; &nbsp; &nbsp; Work in partnership with the CFO, Head of School, and Associate Head to develop and implement comprehensive compensation and benefits plans that are competitive within the marketplace&nbsp;
■&nbsp; &nbsp; &nbsp; Consistently review employment practices and ensure that the school complies with them, as well as analyze the school’s existing policies and procedures to propose improvements and/or issue new policies when needed&nbsp;
■&nbsp; &nbsp; &nbsp; Help oversee the maintenance of employment manuals, ensure all policies continue to meet the school's needs, and update the manuals as new protocols and policies are established by external agencies such as State and Federal governments. These protocols and policies include the following but are not limited to:&nbsp;
○&nbsp; &nbsp; &nbsp; Harassment policy, sexual abuse, document retention&nbsp;
○&nbsp; &nbsp; &nbsp; Faculty and staff handbooks&nbsp;
■&nbsp; &nbsp; &nbsp; Manage employee separation process for both voluntary and involuntary terminations, and conduct exit interviews as necessary&nbsp;
■&nbsp; &nbsp; &nbsp; Act as a liaison between employees and senior school administrators concerning employees’ personnel matters, including grievances, demands, accommodations, and leaves of absence
■&nbsp; &nbsp; &nbsp; Work with the CFO to oversee and manage the school’s retirement plans to ensure compliance with sections 402(g) and 415 and ERISA regulations&nbsp;
■&nbsp; &nbsp; &nbsp; Participates in the school’s risk management program and works proactively to mitigate risk in the human resources area
Qualities of the next Director of Human Resources
The new Director of Human Resources will be an experienced professional who has demonstrated success in all aspects of human resources. MMFS is a close-knit community deeply dedicated to the work of the school. The Director must demonstrate a practice of collaboration, strategic thinking,&nbsp; problem-solving and decisiveness guided by compassion and understanding. In addition, the Director must have know-how and expertise in the recruitment, development and retention of an excellent and diverse staff. As the HR functions continue to grow and mature, a Director with a coach mindset to develop leaders in this work will be essential. The Director will have a successful history of building a warm and supportive culture.
Required Skills/Abilities:
■&nbsp; &nbsp; &nbsp; Excellent verbal and written communication skills
■&nbsp; &nbsp; &nbsp; Excellent interpersonal and conflict resolution skills
■&nbsp; &nbsp; &nbsp; Excellent organizational skills and attention to detail
■&nbsp; &nbsp; &nbsp; Strong analytical and problem-solving skills
■&nbsp; &nbsp; &nbsp; Strong supervisory and leadership skills
■&nbsp; &nbsp; &nbsp; Strong knowledge of employment laws and practices, including EEO, ERISA, FLSA, ADA, Workers’ compensation, FMLA, FLA, PFL, Pregnancy Disability, HIPAA, and OSHA regulations&nbsp;
■&nbsp; &nbsp; &nbsp; Thorough knowledge of employment-related laws and regulations
■&nbsp; &nbsp; &nbsp; Proven working knowledge of human resources concepts, practices, and procedures
■&nbsp; &nbsp; &nbsp; Knowledge of and experience with varied human resource information systems
■&nbsp; &nbsp; &nbsp; Proficient in analyzing data related to human resources
■&nbsp; &nbsp; &nbsp; Ability to build trust, respect, and credibility with senior leaders, faculty, and staff, serving as a valued resource
■&nbsp; &nbsp; &nbsp; Ability to utilize resources to make recommendations to effectively resolve problems or issues by using judgment that is consistent with school culture, standards, practices, policies, procedures, and/or government law&nbsp;
Education and Experience:
●&nbsp; &nbsp; &nbsp; MBA or MA/MS in Human Resources or related field preferred
●&nbsp; &nbsp; &nbsp; A minimum of five years of executive HR experience
●&nbsp; &nbsp; &nbsp; SHRM Senior Certified Professional (SHRM-SCP) or SHRM Certified Professional (SHRM-CP) certification is preferred
Physical Requirements:
■&nbsp; &nbsp; &nbsp; Prolonged periods of sitting at a desk and working on a computer
■&nbsp; &nbsp; &nbsp; Must be able to lift up to 15 pounds at times
THE SCHOOL
Mary McDowell Friends School is a K–12 college preparatory program dedicated to the success of students with learning disabilities. Grounded in the Quaker values of equality, integrity, and social responsibility, the school cultivates a diverse and anti-racist community in which all students can reach their full potential. Their specialized teaching methodologies and challenging curricula empower students to become academic achievers, creative thinkers, advocates for equity, and contributing members of a global society.
Established in 1984 with a class of five students as the Mary McDowell Center for Learning at the Brooklyn Meeting House, the school now occupies three campuses for its lower, middle and upper schools, serving more than 400 students. Students come to MMFS with their own skills, talents, and abilities. Through differentiated instruction, the commitment of our highly skilled teachers and support staff, and the rigorous academics offered, their students succeed in school.&nbsp;
At MMFS, every learner shines. The school supports its students to grow and to find their innate gifts and “inner light.” The faculty and staff provide students with opportunities to reach their full potential by understanding how they learn, drawing on their strengths, and encouraging them to meet their challenges. The students work hard at academics, the arts, and athletics so their many talents can emerge.&nbsp;
The school equips students with the tools they need to thrive. MMFS graduates succeed at some of the nation’s top colleges and universities. Others forge fulfilling career paths through hands-on programs that provide important life skills. The MMFS experience empowers students to take an active role in learning at every level—elementary, middle, and high school, college and beyond. Students build a foundation at MMFS that will support them long after they have graduated.&nbsp;
Procedure to Apply
To view the full opportunity statement and learn how to apply, please click the below link:
<a href="https://www.strategenius.org/opportunity-mary-mcdowell-friends-school-human-resources-director" target="_blank">Leadership Opportunity: Mary McDowell Friends School — StratéGenius (strategenius.org)</a>

Director of Human Resources

Job Summary Central Washington University is recruiting an Associate Dean, College of Education &amp; Professional Studies (CEPS) to join our CEPS Deans Operating&nbsp;team in Ellensburg,&nbsp;Washington. This role is an important member of our team as they enhance the vision for the University. The role is a campus-based&nbsp;position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $104,655 - $141,000 annually plus the awesome CWU benefits.
Who we are:
We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.&nbsp;&nbsp;
Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You’ll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing for ~10,000 students, health services, police and public safety.
Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year.&nbsp; In addition, for the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.
Tour our campus in Ellensburg here:&nbsp;<a href="https://www.youtube.com/watch?v=HjdhOegDa9A" target="_blank">www.youtube.com/watch?v=HjdhOegDa9A</a>.
The Associate Dean will play a crucial role in leadership for the College of Education and Professional Studies (CEPS) in the years ahead. The Associate Dean collaborates with the Dean and CEPS Administrative team on planning and implementing college strategic initiatives. This includes supporting CEPS administrative leaders in equity-focused program assessment and accreditation, culturally responsive curriculum and program development, cultivation of business and community partnerships, and strategic management of course offerings and scheduling for the college. The Associate Dean also has an important role in facilitating the implementation of policies and procedures related to the college and the university. This position oversees the CEPS Director of Advising and the Outreach and Recruitment Coordinator and reports to the Dean of CEPS.&nbsp;All employees are expected to facilitate CWU’s commitment to diversity and to foster and advance inclusion in the university environment.
CEPS offers more than 33 undergraduate and 17 graduate degrees across 10 diverse departments. We strive to be the college of choice rooted in a culture of active care, respect, trust, inclusion, collaboration, excellence, and innovation. We continue to foster a community within CEPS that is equitable, provides a sense of belonging, and promotes excellence in student success and engagement, teaching, and research that will draw students, staff, and faculty to the college. &nbsp;
Please visit our website to learn more about our departments, vision and mission, values, and strategic priorities:&nbsp;<a href="http://www.cwu.edu/education-professional-studies" target="_blank">www.cwu.edu/education-professional-studies</a>.
What we offer:
Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more:&nbsp;<a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">www.cwu.edu/hr/benefits-perks-discounts</a>.
The Role:
The Associate Dean is a leadership partner to the Dean. Primary responsibilities include supervision, coordination and leadership for all curricular issues, general education, and graduate education; implementation of College of Education and Professional Studies (CEPS) courses, programs and strategic priorities; and policy coordination. The Associate Dean also serves on a variety of college and university committees and acts in the Dean's absence.&nbsp;
Job Duties Support for the Dean: -&nbsp;Collaborate with the Dean on planning college strategic initiatives, participate in college fundraising, and coordinate implementation of CEPS strategic priorities. -&nbsp;Provide CEPS administrative leaders support in areas of culturally responsive curriculum development, equity-focused institutional assessment and improvement, human resource management, faculty/staff development and performance evaluations, and budget and finance. -&nbsp;Support the Dean in decision-making, information gathering, report draft preparation, meeting attendance, and follow-through on matters assigned to the chairs and interdisciplinary program directors. -&nbsp;Collaborate with the other Associate Deans. -&nbsp;Collaborate to ensure program quality and effectiveness and to promote student learning, student satisfaction, and student retention in all student populations. -&nbsp;Attend Associate Deans and Academic Affairs meetings. -&nbsp;Act in the Dean’s absence.
Academic Programs and Curricular Management: -&nbsp;Provide strategic management of general education, graduate education, and major program and course offerings, as well as new program development. -&nbsp;Assist with CurricuLog approval changes. -&nbsp;Review and approve course schedules. -&nbsp;Attend Faculty Senate Curriculum Committee meetings. -&nbsp;Support collaboration across units with graduate education and research, including grant proposals. -&nbsp;Provide consultations and advocacy for student concerns.
Communications/Community/College: -&nbsp;Work closely with the Dean, the Director of Development, and the Alumni Relations Coordinator to assist in program development activities and newsletter articles. - Encourage and support business, industry, and community partnerships. -&nbsp;Assist with media relations pertaining to CEPS programs. -&nbsp;Interact with faculty, administrators, staff, students, alumni, other University constituencies, and outside agencies.
Policy Coordination and Committee Membership: -&nbsp;Represent the college on committees as assigned. -&nbsp;Work with the Dean to maintain policies and procedures related to the college and the university. -&nbsp;Approve grade changes, incompletes, independent studies, and internships consistent with university and program policies.
Supervision: -&nbsp;Oversee the supervision of the Director of Advising and the Outreach and Recruitment Coordinator. -&nbsp;Clearly define performance expectations, ensure accountability, and provide ongoing informal feedback, coaching, and mentoring. Conduct formal performance evaluations. -&nbsp;Recognize value of and promote diverse workforce. Value and encourage diverse perspectives, creativity, and teamwork -&nbsp;Ensure employees have necessary resources. -&nbsp;Oversee and direct the work of staff; serve as mentor, coach, and leader, and resolve complaints or issues. -&nbsp;Promote professional development opportunities. -&nbsp;Develop and foster supportive working relationships, motivation, and engagement. -&nbsp;Communicate information to staff on an ongoing basis to influence staff engagement and to be a part of a larger community. -&nbsp;Take corrective action in a timely manner. -&nbsp;Recognize and reward employees for good performance -&nbsp;Schedule employee work hours/shifts; monitor hours worked; approve payable time and absence requests. - Adjust leadership style as needed to achieve results.
- Perform other duties assigned.
Minimum Qualifications Earned doctorate from an accredited institution in a discipline associated with programs represented in the College of Education and Professional Studies. A record of teaching effectiveness, professional leadership, and scholarship sufficient to support tenure in one of the CEPS’s academic departments. Demonstrated successful departmental or college-level administrative, leadership, and budget experience in an institution of higher education. Deep theoretical and practical knowledge of inclusion and equity issues within a residential liberal arts environment Collaborative and forward-thinking leadership style with the ability to cultivate and maintain strategic internal and external partnerships to benefit the success of students, colleagues, and initiatives. Excellent oral, written, and interpersonal communication skills. Demonstrated expertise in analysis, interpretation, and presentation of data. Experience with culturally responsive curriculum development and with assessment of programmatic, general education, and course-level outcomes for accreditation. Experience leading multidisciplinary teams. Excellent relationship building skills and initiative and enjoy working with minimal supervision in a dynamic, collaborative academic atmosphere. Demonstrated ability and/or experience working with students and/or co-workers from a wide range of abilities, backgrounds, and experiences. OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications
A record of teaching effectiveness, professional leadership, and scholarship sufficient to support appointment as a full professor in one of the CEPS’s academic departments. Demonstrated ability to strategize course scheduling and enrollments Experience analyzing budget implications in support of program assessment and strategic planning and&nbsp;for compliance within approved budget parameters Commitment and experience in building innovative and culturally sustaining curricular and/or programs, to include multi-modal, digital, and high impact practices Demonstrated participation in programs designed to promote inclusion Experience with specialized accreditation and working with diverse programs such as those in CEPS Experience working within and/or across a system of universities, or a university with remote centers Experience developing, planning, and implementing short-and long-range programmatic goals Well-developed organizational and problem-solving skills, including the ability to manage multiple projects concurrently to meet competing deadlines Experience in establishing, directing, and enforcing policies and regulations Ability to incorporate multicultural perspectives and issues into everyday responsibilities. Competencies
Accountability/Dependability:&nbsp;Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines and work schedules. Judgement:&nbsp;Makes timely, informed decisions. Analyzes options and determines appropriate course of action. Teamwork:&nbsp;Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support. Adaptability/Flexibility:&nbsp;Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives. Commitment to Diversity:&nbsp;Recognizes the value of diversity and helps create environment that supports and embraces diversity. Don’t meet every single requirement?&nbsp;At CWU we’re dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. This may be the job for you!
Pay, Benefits, &amp; Work Schedule Salary:&nbsp;$104,655 - $141,000 annually
Schedule/Appointment:&nbsp;Monday - Friday, 8:00am-5:00pm (1 hour lunch) / Includes evening and weekend hours&nbsp;
Working Conditions:&nbsp;Work is performed in an indoor office setting with frequent in-person interactions. It is essential to be able to remain at a desk/computer workstation for prolonged periods of time, perform extensive data entry and other computer-related tasks and create/maintain filing systems for departmental records. Some evening or weekend work and/or occasional travel is required.
Benefits:&nbsp;CWU offers a comprehensive benefits package including medical&nbsp;and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit:&nbsp;<a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">www.cwu.edu/hr/benefits-perks-discounts</a><a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">.</a>
An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit:&nbsp;<a href="https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program" target="_blank">https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program</a>.
How To Apply To apply for this position, you must complete the on-line application and attach:
A detailed&nbsp;cover letter&nbsp;clearly demonstrating how your education and experience: (a) meet the required (and, as applicable, preferred) qualifications, and (b) demonstrate the ability to perform the responsibilities as described by the posting; &nbsp; Resume including work history, education, training; and &nbsp; Contact information&nbsp;for&nbsp;three professional references. Screening Begins: August 31, 2023&nbsp;
**Priority will be given to applications received by the screening date. Incomplete applications may not be considered.
Contact Information Name: Ash Perron Title: Secretary Senior, College of Education and Professional Studies Email:&nbsp;<a href="mailto:ash.perron@cwu.edu" target="_blank">Ash.Perron@cwu.edu</a> Phone: (509) 963-2372 Website:&nbsp;<a href="http://www.cwu.edu/education-professional-studies" target="_blank">www.cwu.edu/education-professional-studies</a>
Please contact Human Resources at&nbsp;<a href="mailto:hr@cwu.edu" target="_blank">hr@cwu.edu</a>&nbsp;or 509-963-1202 if you require technical assistance with the on-line application process.
Conditions of Employment Background check / Reference Check Policy
Prior to employment, final candidate(s) will be required to sign a Sexual Misconduct disclosure in pursuant to&nbsp;<a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapp.leg.wa.gov%2FRCW%2Fdefault.aspx%3Fcite%3D28B.112.080&amp;data=05%7C01%7CHiring%40cwu.edu%7C2f76ad907e96496a664808db71a33a7e%7Cf891d6c191d6444ba700d371910716c7%7C0%7C0%7C638228718103697336%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=Lkg0xOEMLWBFE%2BjVkSaeFrpCg3zDBsqRmDHCEw5FJKc%3D&amp;reserved=0" target="_blank">RCW 28B.112.080</a>&nbsp;and submit to a background check. All information obtained through background investigations will be strictly confidential and revealed only to those required to have access.
Notice to Prospective Employees:
Affirmative Action/Equal Opportunity Statement
Central Washington University is an EEO/AA/Title IX Institution. Central Washington University’s policies and practices affirm and actively promote the rights of all individuals to equal opportunity in education and employment. Discrimination on the basis of race, color, creed, religion, national origin, sex, sexual orientation, gender identity and gender expression, age, marital status, disability, or status as a protected veteran is prohibited. The university provides an internal procedure for reporting discrimination and affords protection against retaliation for participating in the complaint process. Central Washington University complies with all applicable federal, state, and local laws, regulations, and executive orders including when soliciting bids and in the fulfillment of all contracts with governmental agencies. Direct related inquiries to&nbsp;<a href="https://www.cwu.edu/civil-rights-compliance/" target="_blank">Civil Rights Compliance</a>, 202 Barge Hall, Ellensburg, WA 98926-7501; Telephone 509-963-2050; or email&nbsp;<a href="mailto:crc@cwu.edu" target="_blank">crc@cwu.edu.</a>
DEI Statement
Justice, equity, diversity, and inclusion are all core to&nbsp;<a href="https://www.cwu.edu/mission/" target="_blank">CWU's mission, vision and values</a>&nbsp;to increase access to higher education for everyone regardless of identity. At CWU we work to ensure everyone's voice is not only heard but recognized and valued. We consistently strive to provide a safe, welcoming, and forward-thinking institution for all employees, students, and community members.
Reasonable Accommodations
Central Washington University provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact Human Resources at&nbsp;<a href="mailto:HR@cwu.edu" target="_blank">HR@cwu.edu</a>&nbsp;or call 509-963-1202. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Annual Security and Fire Safety Report (Clery Act)
For the Central Washington University Annual Security and Fire Safety Report (i.e. Clery Report) which includes statistics about reported crimes and information about campus security policies, available online&nbsp;<a href="http://www.cwu.edu/police/sites/cts.cwu.edu.police/files/documents/annual-security-and-fire-safety-report.pdf" target="_blank">here</a>&nbsp;or call CWU Police and Parking Services at 509-963-2959 for a paper copy.

Associate Dean, College of Education & Professional Studies (CEPS)

The Hatfield Rally House is a brand-new, climate-controlled 58,000 sq. ft. indoor tennis and pickleball facility opening in November 2025. We serve athletes of all ages and skill levels with a variety of offerings including court rentals, lessons, leagues, and tournaments. We’re building a welcoming, energetic environment where great service and great sports go hand-in-hand.&nbsp;
Position Overview As Front Desk Staff, you’ll be the first point of contact for members and guests. You’ll help manage daily check-ins, answer inquiries, handle reservations, and support the overall customer experience. We’re looking for friendly, reliable, and tech-savvy team players who are passionate about sports, fitness, and excellent service.&nbsp;
Key Responsibilities&nbsp;
• Greet and check in members and guests in a friendly, professional manner&nbsp;
• Answer phones, respond to emails, and provide information about programs, bookings, and memberships&nbsp;
• Assist with court reservations, event sign-ups, and POS transactions&nbsp;
• Keep the front desk and lobby area clean and organized&nbsp;
• Open or close the facility depending on shift assignment&nbsp;
• Monitor activity and enforce facility rules and safety policies&nbsp;
• Support staff and coaches during events, clinics, and tournaments&nbsp;
• Assist with basic administrative duties as assigned Qualifications&nbsp;
• Customer service or front desk experience preferred&nbsp;
• Comfortable with computers, reservation systems, and payment processing&nbsp;
• Strong communication and problem-solving skills&nbsp;
• Friendly, team-oriented, and dependable&nbsp;
• Ability to multitask in a busy environment&nbsp;
• Must be able to work flexible hours, including evenings and weekends&nbsp;
• Must be 18 years or older&nbsp;
Plus if You Have&nbsp;
• Experience in a sports or recreation environment&nbsp;
• Knowledge of tennis or pickleball&nbsp;
• CPR/First Aid certification (or willingness to get certified)&nbsp;
Perks&nbsp;
• Free or discounted court time&nbsp;
• Branded HRH staff gear&nbsp;
• A fun, supportive work environment with opportunities to grow&nbsp;
Pay Range
$16-$18/hour depending on experience

Hatfield Rally House

Front Desk Welcome Staff

<h3>Job Description</h3>
Job DescriptionPrimary Job Title: Help Desk Support Alternate/Related Job Titles:
<ul>
<li>Technical Support Specialist</li>
<li>IT Support Analyst</li>
<li>Desktop Support Technician</li>
</ul>
 Location: Indianapolis, IN Onsite Flexibility: Onsite Contract Details:
<ul>
<li>Position Type: Contract</li>
<li>Contract Duration: 12 months, 24 days</li>
<li>Start: 08/07/2025</li>
<li>End: 08/31/2026</li>
<li>Pay Rate: $25.00 – $28.00 per hour</li>
</ul>
 Job Summary: The Help Desk Support role provides technical assistance and troubleshooting for the Statewide Automated Child Welfare Information System (SACWIS). This position requires strong communication skills, the ability to document and track software system information, and a solid understanding of child welfare policies and data reporting requirements. The role is essential in ensuring accurate data entry, maintaining system security, and supporting both internal and external clients with production issues. Key Responsibilities:
<ul>
<li>Communicate daily with Child Welfare and system development personnel to resolve software-related issues through research, analysis, and solution formulation.</li>
<li>Write clear, concise communications tailored for diverse audiences.</li>
<li>Maintain, organize, and track documentation related to software systems.</li>
<li>Provide comprehensive support for SACWIS, including guidance on system functionalities and data relationships.</li>
<li>Advise users on accurate data entry to meet AFCARS, NCANDS, and Title IV-FC federal reporting requirements.</li>
<li>Manage software security by creating and maintaining user profiles, IDs, and passwords, ensuring appropriate access controls.</li>
<li>Provide telephone, email, and Microsoft Teams support to address daily production issues.</li>
<li>Plan and prioritize work activities, troubleshoot software issues, and communicate with technical and non-technical stakeholders.</li>
<li>Participate in the full software development lifecycle, from business needs analysis to production support.</li>
</ul>
 Required Experience:
<ul>
<li>Proven experience in help desk or technical support roles.</li>
<li>Strong understanding of SACWIS or similar case management systems.</li>
<li>Experience supporting federal reporting requirements such as AFCARS and NCANDS.</li>
</ul>
Nice-to-Have Experience:
<ul>
<li>Familiarity with child welfare policies, procedures, and practices.</li>
<li>Experience in user account management and system security administration.</li>
<li>Prior involvement in full software development lifecycle projects.</li>
</ul>
 Required Skills:
<ul>
<li>Strong verbal and written communication skills.</li>
<li>Troubleshooting and problem-solving abilities.</li>
<li>Knowledge of SACWIS or similar case management systems.</li>
</ul>
 Preferred Skills:
<ul>
<li>Familiarity with federal child welfare reporting requirements.</li>
<li>Proficiency in Microsoft Teams.</li>
<li>Ability to document and maintain technical processes.</li>
</ul>
 Additional Skills:
<ul>
<li>Data analysis and research capabilities.</li>
<li>Ability to tailor communication for diverse audiences.</li>
<li>Organizational skills for tracking documentation.</li>
</ul>
About GTT: GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-24569 #gttjobs Company DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation (<a href="http://www.Chenega.com" target="_blank">www.Chenega.com</a>) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure. We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: <a href="https://bit.ly/gttcareers" target="_blank">https://bit.ly/gttcareers</a> Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst &amp; Young Entrepreneur of the Year Finalist: 2015 
<h3>Company Description</h3>
Global Technical Talent is a subsidiary of Chenega Corporation (<a href="http://www.Chenega.com" target="_blank">www.Chenega.com</a>) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: <a href="https://bit.ly/gttcareers" target="_blank">https://bit.ly/gttcareers</a> \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst &amp; Young Entrepreneur of the Year Finalist: 2015

Help Desk Support

<h3>Job Description</h3>
Job DescriptionAre you a problem-solver with a passion for technology? Do you thrive on helping people and keeping systems running smoothly? We’re looking for a Help Desk Support Analyst with experience in the Mortgage Industry&nbsp;to be the first line of contact for employees and clients who need IT support. In this role, you’ll gain exposure to all aspects of our firm’s IT environment, from troubleshooting hardware and software issues to ensuring network security and assisting with annual audits. This is an excellent opportunity for someone who wants to grow their IT career while making a real impact every single day. About the Company: Our client has been a pioneer in the mortgage lending industry for nearly 50 years, providing timely, accurate, and compliant closing documents for more than 5 million residential loan transactions. With unmatched expertise and a commitment to excellence, they have become the trusted partner for mortgage lenders nationwide. By joining their team, you’ll be part of an organization that continues to set the standard for accuracy, timeliness, and compliance while helping shape the future of the industry. What You’ll Do: &nbsp;
<ul>
<li>Monitor and manage the Help Desk Ticket Queue, prioritizing issues based on urgency.</li>
<li>Troubleshoot and resolve hardware, software, and proprietary system problems.</li>
<li>Escalate advanced issues to senior technicians when needed.</li>
<li>Record and analyze data to track issues through resolution.</li>
<li>Prepare reports on help desk activity for management review.</li>
<li>Conduct diagnostics and testing to minimize downtime.</li>
<li>Manage email and intranet services, including user accounts and permissions.</li>
<li>Collaborate with the network administrator on hardware and software improvements.</li>
<li>Train users on system security and efficiency best practices.</li>
<li>Oversee system backups and support disaster recovery plans.</li>
<li>Assist with vendor and client technology requests, including security questionnaires.</li>
<li>Support annual SOC audit review in collaboration with leadership.</li>
<li>Jump in to support other business functions as needed.</li>
</ul>
 What We’re Looking For:
<ul>
<li>Strong communication skills with the ability to translate technical information into plain English.</li>
<li>Experience in the Mortgage Industry is a must</li>
<li>A collaborative, team-first mindset and excellent interpersonal skills.</li>
<li>Analytical and troubleshooting skills with an eye for detail.</li>
<li>Solid knowledge of computer systems, networks, and programming concepts.</li>
<li>Proficiency in Microsoft Office Suite (including Visual Studio), Windows and Windows Server, Active Directory.</li>
<li>Ability to learn new systems and software quickly.</li>
<li>Degree in Information Systems (or related field) and 3+ years of IT experience.</li>
<li>Flexible, positive attitude with the ability to adapt to changing business needs.</li>
<li>Willingness to work occasional evenings or weekends as required.</li>
</ul>
 Why Join Us? &nbsp;
<ul>
<li>Work across the entire IT environment where no two days are the same.</li>
<li>Collaborate closely with IT leadership and gain exposure to advanced systems and audits.</li>
<li>A competitive benefits package including PTO, medical, dental and vision insurance, 401k and more</li>
<li>Access opportunities for growth and the ability to influence future technology improvements within the firm.</li>
</ul>
Ready to be the go-to IT problem solver and help keep our client’s systems and people running at their best? Apply today and take the next step in your IT career in San Antonio. &nbsp;
Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page! If you have any questions, please reach out to us here: <a href="https://512financial.com/contact/" target="_blank">https://512financial.com/contact/</a>
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yvrPGCNnBf

Help Desk Support Analyst

<h3>Job Description</h3>
Job Description
About Company:
RSDS Appraisal Diversity was created to help solve a 30+ year problem in the appraisal profession: barriers to entry. The current system has created a labor shortage and lacks diversity, inclusion, and military service member representation. This has created poor service levels, long wait times, and high fees for homeowners and home buyers. The industry is trying to solve the problem with technology solutions, appraisal waivers, and bifurcated products. The RSDS Appraisal Diversity solution is to aggressively hire and train the next generation of professional appraisers and to create high-paying careers for deserving people who are currently blocked out of the system. RSDS is built upon a belief that large groups of educated professionals sharing best practices can perform exceptionally with unlimited potential. We use that collaborative thought to invent new valuation technology to streamline the appraisal process and better serve our clients with the fastest turn times, least revisions, and the highest level of accuracy. RSDS is re-energizing the future generation of appraiser leaders. RSDS is on track to hire, train, and employ 500 diverse appraisers over the next 5 years in the 75 most populated markets. This will better serve the housing market, preserve the profession, bring a fresh take with new technology and a drive to advance valuation to limits not seen before.
About the Role:
The Help Desk Support Technician plays a critical role in ensuring the smooth operation of IT systems within the real estate and rental leasing industry. This position is responsible for providing timely and effective technical support to end-users, resolving hardware, software, and network issues that impact daily business activities. The technician will serve as the first point of contact for troubleshooting and problem resolution, helping to minimize downtime and maintain productivity. By collaborating with other IT professionals and departments, the technician contributes to the continuous improvement of technology infrastructure and user experience. Ultimately, this role supports the organization's ability to deliver exceptional service to clients by maintaining reliable and efficient technology systems.
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent; Associate degree or higher in Information Technology or related field preferred.</li>
<li>Proven experience in a help desk or technical support role, preferably within the real estate or related industry.</li>
<li>Strong knowledge of Windows and macOS operating systems, Microsoft Office Suite, and common networking concepts.</li>
<li>Ability to troubleshoot hardware, software, and network issues effectively and efficiently.</li>
<li>Excellent communication skills with the ability to explain technical information to non-technical users.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP).</li>
<li>Experience supporting real estate software platforms, property management systems, or CRM tools.</li>
<li>Familiarity with cloud services and remote support tools.</li>
<li>Basic understanding of cybersecurity principles and data privacy regulations relevant to the real estate sector.</li>
<li>Strong organizational skills and experience working in a fast-paced, customer-focused environment.</li>
</ul>
Responsibilities:
<ul>
<li>Respond promptly to help desk inquiries via phone, email, or ticketing system and provide clear communication throughout the resolution process.</li>
<li>Diagnose and resolve technical hardware and software issues, including desktops, laptops, mobile devices, and network connectivity problems.</li>
<li>Install, configure, and maintain computer systems, peripherals, and software applications relevant to real estate operations.</li>
<li>Document all support activities, solutions, and user interactions accurately in the help desk management system.</li>
<li>Collaborate with IT team members to escalate complex issues and participate in system upgrades, maintenance, and testing.</li>
<li>Provide end-user training and guidance on software applications and best practices to enhance technology adoption.</li>
<li>Maintain an inventory of IT assets and ensure compliance with company policies and security protocols.</li>
</ul>
Skills:
The Help Desk Support Technician utilizes technical troubleshooting skills daily to identify and resolve a wide range of IT issues, ensuring minimal disruption to business operations. Communication skills are essential for effectively assisting users of varying technical backgrounds and documenting support activities clearly. Knowledge of operating systems and software applications enables the technician to install, configure, and maintain technology tools critical to real estate functions. Collaboration skills are important when escalating complex problems and working with IT teams to implement system improvements. Additionally, organizational skills help manage multiple support requests efficiently while maintaining accurate records and adhering to company policies.

Help Desk Support Technician

<h3>Job Description</h3>
Job Description
Duration
3 month contract to hire
23/hour
Looking for someone with 1-2 years experience and IT background or schooling
Req Description
Description
Participate in extended training program meeting assessment requirements throughout assignment. Work with all levels of mortgage servicing inquiries, including payments, escrow analysis, insurance, tax and default. Research and resolve inquiries in a call center/helpdesk environment. Must be flexible with work schedule; assigned schedules may include early morning, day and evening shifts. Saturdays are a requirement. Attendance and punctuality are crucial for this position. Ability to use/follow structured EMpower schedules by returning from breaks and lunch at scheduled times to support team and business objectives. Work in a highly competitive team environment adhering to key performance metrics with high emphasis on quality and productivity. Provide first call resolution and root cause analysis on the help desk. Interact with clients through telephone, email and chats. Other duties as assigned.
Enterprise Req Skills
helpdesk,windows,troubleshoot
Job Title
Help Desk
Top Skills Details
1. Working knowledge of Windows 7/10 operating system, MS Office suite (Word, Excel, and Outlook). 2. Ticketing system experience (1 year s experience will suffice)&nbsp; 3. Previous Phone support experience via Help Desk (Ideally 2&nbsp;years of experience)
External Communities Job Description
The company is growing rapidly and looking to build their team with more entry level Help desk technicians. They are willing to train someone who recently graduated from IT school or who is looking advance their skills in more of a corporate environment.
Work Environment
Business casual, great people, friendly open communication and excellent room for advancement. Lots of projects going on simultaneously.
Additional Skills Tags
Additional Skills &amp; Qualifications
Experience working with Active Directory Experience monitoring user access requests that need to be changed or added Bachelor’s degree or equivalent work experience preferred Strong work ethic Strict adherence to work schedule times and deadlines Successful completion of new hire training program Flexibility and ability to adapt to change quickly Ability to work with all levels of management Excellent Listening skills Strong problem resolution skills Excellent verbal and written communication skills
Business Qualification
Impact to the Internal/External Customer
Why is Position Open?
Business Challenge
At this moment the team right now doesn\'t have the bandwidth to support the 2600 end users. Without additional help, their SLA\'s will fall behind and the team can\'t deliver the best level of service to their customers.

<h3>Job Description</h3>
Job Description
Max Pay Rate: $28.00
Work Arrangement: Remote
Agency Interview Type: In person only
Engagement Type: Contract
NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered.
Short Description:
Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. 
Complete Description:
Purpose of Position/Summary: 
Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. Demonstrate the capacity to write clearly and succinctly tailoring information for diverse audiences. Maintain, organize and track documentation related to software systems effectively. 
Provide comprehensive support for the Statewide Automated Child Welfare Information System (SACWIS) possessing a robust understanding of its functionalities. Be well versed in the data relationships within SAWCIS applications, offering precise guidance to users for accurate data entry.
Understand and support child welfare policies, procedures and practices to assist users in documenting federal Titel IV-FC requirements, Adoption and Foster Care Analysis and Reporting system (AFCARS) requirements, and National Child Abuse and Neglect Data System (NCANDS) requirements.
Manage software security tasks, including the creation and maintenance of user profiles, ID, and passwords while ensuring appropriate security measures for system functions.
Deliver software support to both internal and external clients via telephone, email and Microsoft Teams, addressing daily production issues with the SACWIS environment.
Prioritize and plan work activities, analyze and troubleshoot customer inquiries regarding software applications and communicate effectively with both technical and non-technical stakeholders. 
Adhere to the complete software development lifecycle, including documentation of business needs analysis, system analysis, functional and technical design, development, testing and production support.

<h3>Job Description</h3>
Job DescriptionWe are looking for a skilled Help Desk Support specialist to join our team on a contract basis in Greenville, South Carolina. In this role, you will provide technical assistance to users, ensuring prompt solutions to their IT-related challenges. This is a great opportunity to showcase your problem-solving skills and contribute to an organization within the education sector. Responsibilities: • Respond promptly to help desk tickets and resolve a variety of technical issues. • Install, update, and configure software applications and user accounts as needed. • Maintain clear and detailed documentation of support activities and escalate complex problems to the appropriate team. • Deliver exceptional communication and customer service to end-users. • Troubleshoot basic technical issues related to Microsoft Windows and Active Directory. • Assist in maintaining and improving the functionality of IT systems. • Provide guidance to users on best practices for utilizing office productivity tools. • Ensure timely follow-ups and resolution for all assigned support requests.• Proven experience in a help desk or technical support role. • Proficiency with Active Directory and Microsoft Windows 10. • Strong troubleshooting skills for resolving technical issues. • Familiarity with office productivity tools and their configurations. • Excellent communication and customer service abilities. • Ability to work independently and prioritize tasks effectively. • Knowledge of managing and resolving service desk tickets.

<h3>Job Description</h3>
Job Description
We are looking for a detail-oriented Helpdesk / Deskside Support team member to join our clients team in Cedar Rapids, Iowa. This is a new role within the company and involves providing technical assistance to external and internal users via phone, chat, or deskside with resolving IT-related issues in a friendly and timely manner. If you have a passion for troubleshooting, delivering exceptional service, and learning new technologies then this position is an excellent opportunity to grow your skills! Come grow with a well established Cedar Rapids company by applying now, call 319-362-8606, or email your resume direct to Shawn M Troy - Technology Practice DIrector with Robert Half (additional contact information is on LinkedIn).
 
Responsibilities:
• Respond to user inquiries and provide timely resolutions to technical issues.
• Troubleshoot and resolve problems related to Microsoft Windows 10 and Office 365 applications.
• Handle service desk tickets efficiently, ensuring proper documentation and follow-up.
• Assist in maintaining system functionality by testing and verifying computer components.
• Collaborate with team members to ensure consistent support and knowledge sharing.
• Provide desktop support by addressing hardware and software concerns.
• Communicate effectively with users to understand and resolve their challenges. 
• At least 1 year of experience in a help desk or technical support role. • Proficiency in Active Directory management and troubleshooting. • Solid understanding of Microsoft Windows 10 and basic commands. • Experience with Microsoft Office products, including Excel, Word, and Outlook. • Strong analytical and problem-solving abilities. • Basic knowledge of Windows functions, such as file explorer and navigation. • Excellent verbal and written communication skills. • Ability to handle service desk tickets and document resolutions effectively.

18,550 Help Desk Support Jobs