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TITLE:&nbsp; Program of Distinction Administrative Assistant&nbsp;
DEPARTMENT: School of Aquaculture and Aquatic Sciences&nbsp;
REPORTS TO: Chair, School of Aquaculture and Aquatic Sciences&nbsp;
EFFECTIVE DATE: Position will remain open until filled&nbsp;
EMPLOYMENT STATUS:&nbsp; Full-time&nbsp;&nbsp;
EMPLOYMENT CLASSIFICATION:&nbsp; Non-Exempt &nbsp;
PRINCIPAL PURPOSE OF JOB: The Program of Distinction (POD) Administrative Assistant serves as the front desk receptionist for the Aquaculture Research Center.&nbsp; The successful candidate provides administrative support for the department/division such as answering telephones, assisting visitors, and resolving and/or referring a range of administrative problems and inquiries.&nbsp;
SCOPE OF RESPONSIBILITY: Under the direction of the Program of Distinction Coordinator, performs a variety of administrative and staff support duties for the School of Aquaculture, which requires a range of skills and knowledge of organizational policies and procedures. Assists and directs visitors, and resolves administrative inquiries; composes, edits, and proofreads correspondence and reports, and prepares a range of administrative documents some of which are of a confidential or sensitive nature.&nbsp;&nbsp;
ESSENTIAL JOB FUNCTIONS:&nbsp;&nbsp;
Serves as the front desk receptionist for the Aquaculture Research Center. Provides administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and/or referring a range of administrative problems and inquiries.&nbsp;
Operates personal computer to compose and edit correspondence and/or memoranda from dictation, verbal direction, or from knowledge of established department/division policies; may prepare, transcribe, compose, type, edit, and distribute agendas and/or minutes of meetings.&nbsp;
Maintains a calendar of scheduled tours, visits, and/or other similar activities for the Aquaculture Research Center; to include coordinating with other staff to ensure tours, visitor and records are complete and updated. Maintains a sign in log.&nbsp;&nbsp;
Maintains, organizes, and schedules use of conference room.&nbsp;&nbsp;
Assists POD Coordinator in entering requisitions and submitting travel requests and vouchers for faculty, staff, and graduate students.&nbsp;&nbsp;
Establishes, maintains, and updates files, databases, records, and/or other documents; develops and maintains data and performs routine analyses and calculations in the processing of data for recurring internal reports.&nbsp;
Sorts, screens, reviews, and distributes incoming and outgoing mail; composes, prepares, or ensures timely responses to a variety of written inquiries. Maintains standing orders for UPS&nbsp;
Maintains and tracks balance of standing order with Staples. Monitors supplies, assesses needs, and submits orders to POD coordinator for placing.&nbsp;&nbsp;
Performs miscellaneous job-related duties as assigned.&nbsp;
QUALIFICATIONS: High school diploma or GED with 1 to 3 years experience directly related to the duties and responsibilities specified.&nbsp;&nbsp;
KNOWLEDGE, SKILLS, and ABILITIES:&nbsp;&nbsp;
Receptionist skills.&nbsp;
Ability to create, compose, and edit written materials.&nbsp;
Knowledge of supplies, equipment, and/or services ordering and inventory control.&nbsp;
Ability to communicate effectively, both orally and in writing.&nbsp;
Advanced word processing and/or data entry skills.&nbsp;
Ability to gather and analyze statistical data and generate reports.&nbsp;
Database management skills.&nbsp;
Ability to maintain calendars and schedule appointments.&nbsp;
Records maintenance skills.&nbsp;
Ability to record and transcribe meeting minutes.&nbsp;
Ability to gather data, compile information, and prepare reports.&nbsp;
Ability to analyze and solve problems.&nbsp;
PHYSICAL REQUIREMENTS:&nbsp;&nbsp;
Work is normally performed in a typical interior/office work environment.&nbsp;
No or very limited physical effort is required.&nbsp;
No or very limited exposure to physical risk.&nbsp;
Internal candidates are encouraged to apply.
Applicants must be authorized to work for any employer in the United States. At this time, Kentucky State University is unable to sponsor or take over the sponsorship of an employment visa

Program of Distinction Administrative Assistant

OUR STATEMENT The San José State University Research Foundation (SJSURF) is committed to building a work environment where everyone can show up as their own self and have an opportunity to contribute, develop, and advance in their career. Diversity, Equity, and Inclusion (DEI) are core values of the organization. We strive to attract, retain, and develop employees who reflect the community and society where we work and live. The Research Foundation aims to develop a culture where everyone feels welcome, shares their views, and where differences in backgrounds and perspectives are seen as adding value. GENERAL NATURE OF POSITION
The administrative assistant delivers support services to selected San José State University students. Responsible for recordkeeping, database, and budget management, as well as other administrative support duties as needed. &nbsp;Additionally, this person will report directly to the ASPIRE/McNair Scholars program director. &nbsp;
ESSENTIAL DUTIES &amp; RESPONSIBILITIES
<ol>
<li>Establishes and maintains a complex computerized system of files and records involving participant eligibility, demographic data, results of outcome objectives, and project contracts. Prepares written and statistical reports on student progress and outcomes as requested by the program director.</li>
<li>Maintains expenditure records by specific budget category. Creates and maintains computerized spreadsheets for budget monitoring and control. Reviews and verifies all computer printouts on program budget status prepared by SJSU Research Foundation accounting office.</li>
<li>Prepares quarterly budget reports and projected budget reports for the program director to monitor spending and the effective use of funds.</li>
<li>Assists the director in managing the program budgets and ensuring compliance with TRiO legislation and regulations as stated by the Department of Education.</li>
<li>Assists the director to ensure compliance in accordance with the grant contract with the U.S. Department of Education and SJSU Research Foundation policies and procedures.&nbsp;</li>
<li>Onboarding student staff and monitoring their daily tasks.</li>
<li>Clerical duties as assigned.</li>
<li>Coordinates office workflow and maintenance of files and records between ASPIRE and the McNair Scholars Programs.</li>
<li>Advises the director of any problem areas in handling office workflow, questions about program priorities, and suggestions for improving the efficient operation of the program office.</li>
<li>Arrange and coordinate travel and travel reimbursement for staff and participants of ASPIRE and McNair Programs.</li>
<li>Other duties as assigned.</li>
</ol>
INTERPERSONAL CONTACTS
<ol>
<li>Reports to the director ASPIRE/McNair</li>
</ol>
SUPERVISORY RESPONSIBILITIES
Minimal. Provides training to student aids that work for ASPIRE and the McNair Scholars Programs. Assists with student’s time management and schedules. &nbsp;
QUALIFICATIONS Education and Experience
<ul>
<li>Requires a minimum of an A.A. degree or equivalent. BA/S preferred.</li>
<li>Minimum of 4-6 years related experience.</li>
<li>Preferably with an accounting background or strong knowledge of handling various budgets.</li>
<li>TRIO experience preferred.</li>
</ul>
 Knowledge, Skills, and Abilities Required
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work independently in a culturally diverse setting.</li>
<li>PC experience including working knowledge of word processing, excel, and proficiency in interpreting database reporting and database management, bookkeeping and accounting.</li>
<li>Knowledge of office methods and procedures, particularly the handling of confidential student and personnel records.</li>
<li>Ability to maintain an efficient front operation with a strong service orientation to students.</li>
</ul>
 Physical Requirements
<ul>
<li>Works in standard office environment with desk, telephone, computer, bookshelves and file cabinets provided. Maintains office copier and fax machine.</li>
</ul>
 Complexity of Duties
<ul>
<li>Works with minimal direction on all assigned projects.</li>
<li>Exercises independent judgment in developing effective and productive office workflow.</li>
<li>Works independently in maintaining both electronic and hard copy records on participants.</li>
</ul>
 A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the SJSURF. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current SJSURF employees who apply for the position. PLEASE NOTE:&nbsp;This position is considered a “sensitive” position by SJSURF and CSU policy. Consequently, the successful candidate must undergo and successfully complete the Live Scan (fingerprinting) background check as a condition of their employment. This background check must be completed before the actual start of employment. NOTE: This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. BENEFITS The San José State University Research Foundation (SJSURF) provides an excellent benefits package to benefited employees. The comprehensive benefits package includes:
<ol>
<li>Four company health insurance plans to choose from (employee contributions differ according to plan and level of coverage).</li>
<li>Employer-paid dental and vision for both employee and eligible dependents.</li>
<li>Life, AD&amp;D, LTD with supplemental coverage opportunities.</li>
<li>14 paid federal &amp; state holidays.</li>
<li>Retirement Plan: 403 (b) employee contribution plan component and a 403 (b) employer contribution component, which vests immediately.</li>
<li>Vacation-hour accruals and separate sick-hour accumulations.</li>
<li>Employee discounts.</li>
</ol>
Please visit the&nbsp;<a href="https://www.sjsu.edu/researchfoundation/employees/benefits/index.php" target="_blank">Benefits &amp; Compensation page</a>&nbsp;on the SJSU Research Foundation website for more detailed information.
APPLICATION PROCEDURE To apply for this position, an applicant must submit a formal application for employment. Select "Apply Now" to complete the SJSURF online employment application.
REASONABLE ACCOMMODATION The SJSURF is committed to providing access, equal opportunity, and reasonable accommodation for individuals with&nbsp;physical or mental disabilities in the employment, recruitment, examination, interviewing, and hiring processes. If you are a job seeker with a physical or mental disability, and you require a reasonable accommodation to search, apply, or interview&nbsp;for a job opening&nbsp;or otherwise need a reasonable accommodation during the application and hiring process,&nbsp;please contact us at&nbsp;<a href="mailto:foundation-jobs@sjsu.edu" target="_blank">foundation-jobs@sjsu.edu</a>. In the email message, please indicate your full name, phone number and the type of assistance required. You must not reveal the underlying medical reason for your needed reasonable accommodation or otherwise disclose confidential medical information.
ABOUT THE SJSU RESEARCH FOUNDATION SJSURF employment is separate and distinct from San José State University (SJSU) or state of California employment. SJSURF employees are not employees of SJSU or of the state of California. SJSURF is a non-profit auxiliary of SJSU. SJSURF is totally self-supported. The majority of the organization’s funding comes from the federal government, and other public and private entities. With annual revenues totaling over $65 million, programs managed through SJSURF cover a rich diversity of applied research, public services, and educational-related activities. &nbsp; San José State University Research Foundation is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status or any other consideration made unlawful by federal, state, or local laws. It also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. It is our policy to provide equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, promotions, and other terms and conditions of employment are administered in a manner designed to ensure that employees and applicants for employment or services are not subjected to discrimination. We are committed to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. This policy is in accordance with federal, state and local laws and reaffirms the Research Foundation’s continuing commitment to both the spirit and intent of equal employment opportunity laws and policies. If you have any questions or need assistance or an accommodation in completing this application, please contact Research Foundation HR at (408) 924-5582.

Administrative Assistant

<h3>Job Description</h3>
Job Description
Doctors office, Relaxed, Profesional , Part time possible full, Front / Back office,Insurance billing exp.
Company DescriptionChiropractic, Spinal Decompression 
<h3>Company Description</h3>
Chiropractic, Spinal Decompression

Front Desk Manager

<h3>Job Description</h3>
Job Description
Looking for a highly motivated leader. An exciting opportunity is available for a Front Office Manager to assist in day to day operations. This role offers valuable experience in a managerial capacity, allowing for career growth. Oversee front desk team and operations while working front desk.
We are looking forward to your leadership.
Compensation:
$14-$16
Responsibilities:
<ul>
<li>Manage Front Desk team assisting with various departments</li>
<li>Manage Accounts Receivable daily and collections</li>
<li>Train team in system &amp; daily procedures</li>
<li>Assist in managing cash controls; deposit</li>
<li>Manage and respond to guest reviews</li>
<li>Provide &amp; train guest service</li>
<li>Organizational skills</li>
<li>Work front desk shifts</li>
</ul>
Qualifications:
<ul>
<li>Customer service experience preferred.</li>
<li>Flexible hours</li>
<li>Experience in running a team</li>
<li>Hotel Experience</li>
<li>Training experience preferred</li>
<li>Proficient with computers</li>
</ul>
About Company 
We are a great environment to work in and we are looking forward to adding you to our Fairfield Inn family in Tucumcari!

<h3>Job Description</h3>
Job Description
POSITION SUMMARY
The Front Desk Manager at Hilton Garden Inn and Homewood Suites, located at 3939 Ocean Bluff Ave, San Diego, CA 92130, plays a key leadership role in overseeing front desk operations. This position is responsible for fostering a proactive, welcoming, and efficient service environment, while mentoring and guiding the front desk team to enhance guest satisfaction. The manager also collaborates with other departments to ensure seamless operations and uphold the highest standards of service excellence.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES 
Guest Experience Management:
<ul>
<li>Provide a warm welcome and ensure every guest has an enjoyable and memorable experience.</li>
<li>Analyze guest feedback and implement improvements in service quality, including resolving escalated guest issues promptly.</li>
<li>Maintain a clean and safe workspace while ensuring that all guest needs are met, and expectations are exceeded.</li>
</ul>
Team Management:
<ul>
<li>Manage and mentor the front desk team, including supervisors, and set performance standards.</li>
<li>Develop and enforce policies and procedures for front desk operations to enhance guest satisfaction and efficiency.</li>
<li>Conduct regular training and performance evaluations for front desk staff.</li>
</ul>
Operational Oversight:
<ul>
<li>Manage scheduling, payroll, and budgeting for the front desk department to maintain optimal staffing levels.</li>
<li>Liaise with housekeeping, maintenance, and sales departments to streamline operations and support hotel occupancy goals.</li>
<li>Confirm group reservations and arrange personalized services for VIP guests and event attendees.</li>
</ul>
Administrative Responsibilities:
<ul>
<li>Handle cash, checks, and credit cards accurately and confidentially.</li>
<li>Maintain updated records of bookings and payments, ensuring compliance with company policies.</li>
<li>Follow proper key control procedures and maintain the confidentiality of guest information.</li>
</ul>
Sales and Marketing:
<ul>
<li>Respond to requests from the Sales Department for upselling and marketing packages.</li>
<li>Actively engage in selling and marketing the hotel, both in person and over the phone.</li>
</ul>
 
REQUIRED SKILLS AND ABILITIES 
<ul>
<li>Strong leadership and strategic planning abilities, with a focus on staff management and guest satisfaction.</li>
<li>Advanced problem-solving skills and financial acumen for effective budget management.</li>
<li>Excellent verbal communication and interpersonal skills, able to work independently and as part of a team.</li>
<li>Adhere to the policies and procedures of the company. </li>
<li>Be knowledgeable about your property's layout, facilities and services so that you can answer questions from guests. </li>
<li>Know and demonstrate emergency procedures, safety precautions and safe work habits. </li>
<li>Able to clearly communicate to Associates, guests, vendors, Corporate Executives.</li>
<li>The hotel functions seven days a week, 24 hours a day. All associates must realize this and be aware that at times it may be necessary to move an associate from their preferred shift as business demands. In addition, it is understood that business and weather determine the number of hours that are worked and that some weeks may be scheduled at less than 40 hours and other weeks at more than 40 hours. </li>
</ul>
BENEFITS
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Generous Paid Time Off</li>
<li>6 Paid Holidays</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
LANGUAGE SKILLS
<ul>
<li>Ability to read and interpret documents such as safety rules and procedure manuals; fluency in English is required, and bilingual skills are a plus.</li>
</ul>
 
EXPERIENCE AND/OR EDUCATION
<ul>
<li>Any combination of education and experience that provides the required knowledge, skill, and ability.</li>
<li>A minimum of 1 year of work experience as a Front Desk Agent in a similar operation is preferred.</li>
<li>Experience with hotel reservation software, especially OnQ PMS, is preferred.</li>
</ul>

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job with or without accommodation. Each associate is expected to carry out all reasonable requests by management which the associate can perform.
While performing the duties of this job, the associate is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, and talk or hear. The associate is frequently required to reach with hands and arms. The associate is frequently required to climb or balance, stoop, kneel, crouch, or crawl. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
 
WORK ENVIRONMENT
The work environment characteristics described here are the responsibilities of those an associate will encounter while performing the essential functions of this job. While performing the duties of this job, the associate regularly works near moving mechanical parts, occasionally works in outside weather conditions, and is frequently exposed to vibration. The associate is frequently exposed to fumes or airborne particles, and toxic or caustic chemicals. The associate occasionally works in high precarious places. The noise level in the work environment varies. The associate will most often work alone. The job is primarily indoors with occasional outdoor exposure.

<h3>Job Description</h3>
Job Description
As a Front Desk Manager of a luxury residential building for LIVunLtd you are expected to handle a variety of tasks simultaneously, while also delivering a high level of customer service. You will work with a team of front desk associates to ensure a smooth and efficient operation, enabling LIVunLtd to provide the highest level of customer service to building residents and guests.. 
As a Front Desk Manager, you are responsible for greeting residents as well as controlling the entry access for the building, checking in and out of packages, and answering inquiries and requests made via phone, emails and/or in person. You must have a positive attitude and be dedicated to making each and every resident's experience as enjoyable as possible. 
ESSENTIAL RESPONSIBILITIES 
<ul>
<li>Manage the day-to-day operations of the building lobby front desk.</li>
<li>Ensure compliance with safety/emergency/incident/accident protocols.</li>
<li>Uphold building policies for entry access. </li>
<li>Process deliveries and checking in and out of packages in accordance with building policies..</li>
<li>Interview, hire and train a team of front desk associates.</li>
<li>Be responsible for staff scheduling, payroll, timeliness and performance.</li>
<li>Maintain effective communication with residents, supervisors, building management and ownership in order to keep them apprised of club operational needs, happenings, and occurrences.</li>
<li>Effectively manage daily aspects of the staff members to ensure tasks are completed. Holding the team accountable for their performance. </li>
<li>Report challenges and arising issues to property management, such as HVAC, lighting, plumbing, painting, hazards, etc.</li>
<li>Promptly answer phone calls, requests, and questions, and respond to resident inquiries in a timely manner, with accurate and thorough information.</li>
<li>Maintain confidentiality of residents information.</li>
<li>Provide business services such as making photocopies, sending faxes, electronic scanning, etc.</li>
</ul>
SKILLS AND QUALIFICATIONS
<ul>
<li>Must have experience managing a team and having held a position requiring front facing hospitality engagement.</li>
<li> Must have the ability to communicate clearly and effectively ability to communicate in multiple languages is an additional asset.</li>
<li>Must be willing to get CPR/First Aid/AED Certified</li>
<li>Must have basic knowledge of the surrounding neighborhood and a razor sharp sense of hospitality.</li>
<li>Must have excellent customer service skills and a positive, friendly attitude.</li>
<li>Maintains the ability to multitask, be a team player, be trustworthy and a fast learner.</li>
<li>Flexibility to work during days, nights and / or weekends.</li>
<li>Must be proficient with G Suite, Word, and Excel.</li>
</ul>
COMPENSATION
The Front Desk Manager position with LIVunLtd offers $55,000 - $60,000 per annum. 
NOTE
The specific examples in each section are not intended to be all-inclusive, they represent the typical elements and criteria considered necessary to perform. Other job-related duties may be assigned and could require work outside of duties listed. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; at will employment remains.

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 Benefits/Perks 
<ul>
<li>Competitive Hourly Pay</li>
<li>Career Growth Opportunities</li>
<li>Fun and Energetic Environment</li>
<li>Discount on Products and Services</li>
</ul>
Job Summary We are looking for a friendly and energetic beauty Front Desk Manager to oversee the daily operations of our busy front desk. As the Front Desk Manager, you will be responsible for hiring, training, and supervising staff, scheduling shifts, maintaining meticulous records, and promoting our company. If you are knowledgeable about a wide range of beauty treatments and products, have management experience, and have a knack for organization, we want to hear from you! Responsibilities 
<ul>
<li>Oversee the daily operations of the front desk</li>
<li>Hire, train, and supervise support staff</li>
<li>Create employee schedules</li>
<li>Order products and maintain inventory</li>
<li>Adhere to the highest standards in beauty treatments and health and safety</li>
<li>Key holder</li>
</ul>
Qualifications 
<ul>
<li>Previous experience as a salon manager or similar position</li>
<li>Extensive knowledge of salon treatments and products</li>
<li>Excellent communication and customer service skills</li>
<li>Proficient in Meevo</li>
<li>Excellent communication skills and ability to respond to customers requests gracefully</li>
<li>Certification in cosmetology is preferred but not required</li>
<li>Must enjoy working with people</li>
</ul>

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Competitive salary</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
</ul>
 About us: At The Holiday Inn Express Chicago Mag Mile, were all about simple smart travel. We proudly offer a straightforward, uncompromising and modern guest experience by providing more where it matters most to our guests. Express Start Breakfast? Included. Easy check-in? Check. All the essentials in a comfy room? Theyre all included with a great nights sleep. Were focused on getting our guests more than ready. So were always ready. Are you? Your day to day: Our guests memorable experiences have to start somewhere. So why not with you? Were looking for a new Front Office Manager to take ownership of delivering exceptional first impressions managing everything from registration and reservations to porter and concierge services. Every day is different, but youll mostly be: Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes Engaging with guests to build personal relationships and remedy any complaints Conducting regular front office inspections to ensure were making the right first impression Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk Training team members on PBX procedures and taking the lead during an emergency or crisis. What we need from you: Bachelors degree / higher education qualification / equivalent in Hotel Management/ Business Administration 3 years of Front Office/Guest Service experience including management experience Must speak fluent English Other languages preferred What we offer: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. We are an equal-opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and youll become part of our hotel family.

<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Competitive Hourly Pay</li>
<li>Career Growth Opportunities&nbsp;</li>
<li>Fun and Energetic Environment&nbsp;</li>
<li>Discount on Products and Services&nbsp;</li>
</ul>
Job SummaryWe are looking for a friendly and energetic beauty Front Desk Manager to oversee the daily operations of our busy front desk. As the Front Desk Manager, you will be responsible for hiring, training, and supervising staff, scheduling shifts, maintaining meticulous records, and promoting our company. If you are knowledgeable about a wide range of beauty treatments and products, have management experience, and have a knack for organization, we want to hear from you!&nbsp; Responsibilities&nbsp;
<ul>
<li>Oversee the daily operations of the front desk</li>
<li>Hire, train, and supervise support staff</li>
<li>Create employee schedules</li>
<li>Order products and maintain inventory</li>
<li>Adhere to the highest standards in beauty treatments and health and safety</li>
<li>Key holder</li>
</ul>
Qualifications
<ul>
<li>Previous experience as a salon manager or similar position</li>
<li>Extensive knowledge of salon treatments and products</li>
<li>Excellent communication and customer service skills</li>
<li>Proficient in Meevo</li>
<li>Excellent communication skills and ability to respond to customers’ requests gracefully</li>
<li>Certification in cosmetology is preferred but not required</li>
<li>Must enjoy working with people</li>
</ul>

<h3>Job Description</h3>
Job Description
The front desk manager's main responsibility is to provide leadership to all front desk staff, ensuring that everyone, provides exceptional service. The successful Front Desk Manager will create an environment among staff members that results in guests receiving concierge-like, solution- oriented service, while acting as an in-house sales representative. ESSENTIAL FUNCTIONS:
•Fosse PMS preferred
Provide leadership to the front desk staff by helping them understand why we do what we do, how to best do it, and holding them to expectations. • Oversees Front Desk and Night Audit. • Act as a concierge for guests. Possess a knowledge of the local area and the community's offerings. Interact with guests in a sincere, professional, and courteous manner, going above and beyond normal responsibilities to do whatever it takes to ensure absolute guest satisfaction. • Act as an in-house sales representatives for the hotel. Engage with guests, capture relevant information, and work with the general manager and/or director of sales for contract negotiation. o Complete all reporting requirements issued by Director of Revenues and Sales. o Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate. OPERATIONAL FUNCTIONS • Register and process guests promptly upon arrival and departure. • Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate. • Demonstrate a working knowledge of all services and facilities of the hotel. • Adheres to all established credit and inventory control procedures to minimize exposure to loss of revenue. • Receives and processes telephone and walk-in reservations accurately to ensure guest satisfaction. • Resolves guest issues, complaints, or problems beyond the realm of the front desk associate, going to great lengths to accomplish this. • Reads and responds to all guest surveys and social media reviews. • Professionally and competently operates the telephone system according to Veridea standards. • Understands and applies all hotel safety and security procedures to maintain a secure and safe environment for employees and guests. • Assists in negotiating rates and contracts for special travel, including businesses and group blocks. • Assists GM and/or Director of Sales in developing and accomplishing revenue and occupancy goals. • Keeps GM promptly and fully informed of all problems or unusual maters of significance coming to his/her attention so prompt corrective action can be taken. • Develops the front desk staffing schedule and distributes it within Veridea's guidelines. • Assist with interviewing and hiring for Front Desk and Night Audit. • Creates and updates procedures as needed. • Is responsible for training Front Desk Associates and Night Auditors. • Covers Front Desk and Night Audit shifts when needed. • Corrects Cash Reports when necessary. • Proactively seeks out other duties and responsibilities to effectively benefit the operation of the hotel. • Completes other requirements as they are presented. JOB DUTIES 1. Ability to be friendly and cheerful; interact easily with strangers. 2. Ability to complete sales requirements. 3. Ability to seek solutions. 4. Ability to cooperate with and support others. 5. Ability to observe, react quickly and adjust to different guest situations. 6. Ability to train staff in front desk technical procedures such as: check-in, check-out, selling skills, computer operation, telephone operations, etc. 7. Ability to operate computer or cash register to handle monetary transactions and give correct change. 8. Ability to multi-task 9. Ability to cope with unusual circumstances, showing self-control during excitement. 10. Ability to physically manipulate equipment such as: cash register, computer, credit card machines, telephone console/switchboard, calculator, etc. 11. Ability to work independently with little supervision. 12. Ability to be a self-motivated, exceptional follow up and attention to detail. 13. Ability to use tact and diplomacy to resolve conflict. 14. Schedule flexibility and ability to work extended and/or irregular hours to include nights, weekends, and holidays. 15. Grooming and dress must meet Veridea standards.

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