<h3>Job Description</h3>
Job Description
What Makes a McKibbon Front Desk Agent?&nbsp;
The front desk agent is often the first person to interact with guests. As the friendly face of the property, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests’ needs are properly addressed.&nbsp;
A Day in the Life:&nbsp;
<ul>
<li>You will anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner.&nbsp;</li>
<li>You will maintain positive guest relations at all times.&nbsp;</li>
<li>You will resolve guest complaints and ensure guest satisfaction.&nbsp;</li>
<li>You will maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.&nbsp;</li>
<li>You will process all guest check-ins, and verify registration information with the guest.&nbsp;</li>
<li>You will handle overbooked or 'walked' guests.&nbsp;</li>
<li>You will accept and record wake-up call requests.&nbsp;</li>
<li>You will communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).&nbsp;</li>
<li>You will resolve discrepancies on the room status report with housekeeping.&nbsp;</li>
<li>You will train with and learn Food and Beverage operations to fill in as needed.&nbsp;</li>
</ul>
Requirements:&nbsp;
<ul>
<li>Previous experience working as a front desk agent or in a similar role&nbsp;</li>
<li>A high school diploma or equivalent vocational training certificate&nbsp;</li>
<li>Experience working at a hotel establishment (highly desired)&nbsp;</li>
<li>Proficiency with computers&nbsp;</li>
<li>Basic math skills&nbsp;</li>
<li>The ability to provide excellent customer service and maintain a professional demeanor at all times&nbsp;</li>
<li>The ability to input and access information in the property management system and/or points-of-sale system&nbsp;</li>
</ul>
Ideal Skills &amp; Qualities:&nbsp;
<ul>
<li>Great verbal and written communication skills&nbsp;</li>
<li>The ability to create a fun and supportive working environment&nbsp;</li>
</ul>
 
Perks &amp; Benefits Beyond the Basics:&nbsp;
 
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:&nbsp;
Full Time Associates:&nbsp;&nbsp;
<ul>
<li>Comprehensive benefits package including medical, dental, and vision &nbsp;</li>
<li>Life insurance&nbsp;</li>
<li>Pet Insurance</li>
<li>Short and long-term disability&nbsp;</li>
<li>Paid time off and holidays&nbsp;</li>
<li>Tuition assistance&nbsp;</li>
</ul>
Financial &amp; Occupational Wellness: All Associates&nbsp;
<ul>
<li>Competitive Compensation with incentives&nbsp;(incentives vary by position)</li>
<li>401K Savings Plan with 50% matching funds </li>
<li>Associate referral program&nbsp;</li>
<li>Brand and company training classes, workshops and conferences for career growth and development (varies by position)</li>
<li>Wellbeats APP to support physical and mental wellness</li>
</ul>
 
Personal Wellness:&nbsp;All Associates
<ul>
<li>Fundraising matching funds program&nbsp;</li>
<li>Team volunteer opportunities&nbsp;</li>
<li>24/7 chaplain services&nbsp;</li>
<li>Exclusive hotel rate discounts&nbsp;</li>
</ul>
 
Any state specific holiday, vacation or benefit requirements will apply

Front Desk Agent

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary
Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Education &amp; Experience
<ul>
<li>High School diploma or equivalent required; College course work in related field helpful.</li>
<li>Experience in a hotel or a related field preferred.</li>
<li>Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.</li>
<li>Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.</li>
<li>Must be able to convey information and ideas clearly.</li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Must work well in stressful, high-pressure situations.</li>
<li>Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.</li>
<li>Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.</li>
<li>Must be able to work with and understand financial information and data, and basic arithmetic functions.</li>
<li>Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing</li>
<li>Ability to read, comprehend and write simple instructions and/or short correspondence and memos</li>
<li>Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations</li>
<li>An operational knowledge of Microsoft Office suite</li>
<li>Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays</li>
<li>Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)</li>
<li>• Ability to participate in the creation of an enjoyable work environment</li>
</ul>
 
 
Requirements:
Job Duties &amp; Functions
<ul>
<li>Approach all encounters with guests and associates in a friendly, service-oriented manner.</li>
<li>Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).</li>
<li>Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.</li>
<li>Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations.</li>
<li>Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times.</li>
<li>Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.</li>
<li>Handle requests for information, mail and messages in an efficient and courteous manner.</li>
<li>Answer guest inquires about hotel service, facilities and hours of operation.</li>
<li>Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.</li>
<li>Establish and maintain good communications and team work with fellow associates and other departments within the hotel.</li>
<li>Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.</li>
<li>Obtain all necessary information when taking room reservations and follow rate quoting scenario.</li>
<li>Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology.</li>
<li>Have knowledge of and assist in emergency procedures as required.</li>
<li>Handle check-ins and check-outs in a friendly, efficient and courteous manner.</li>
<li>Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.</li>
<li>Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.</li>
<li>Use proper two-way radio etiquette at all times when communicating with other associates.</li>
<li>As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members</li>
<li>Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.</li>
<li>Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds</li>
</ul>

<h3>Job Description</h3>
Job Description
We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. This dynamic role requires flexibility, including two Night Audit shifts and two evening shifts per week, to support our hotel's operations.
Compensation:
$13.50 - $14 hourly
Responsibilities:
<ul>
<li>Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms</li>
<li>Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions</li>
<li>Manage guest check-ins and check-outs appropriately</li>
<li>Balance cash at the end of each shift and generate reports for the next shift.</li>
<li>Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process</li>
</ul>
Qualifications:
<ul>
<li>Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint</li>
<li>Availability to work flexible schedules, including weekends and holidays.</li>
<li>Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </li>
<li>Physical ability to stand, walk, and lift up to 25 pounds as needed.</li>
</ul>
About Company 
Our property's vision is to make a positive impact on the people and community around us. We value relationships, reputation, and returns for all employees. #YeswecanTogether

<h3>Job Description</h3>
Job DescriptionCompany Description 
If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.&nbsp; We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.
Come join our Flock!
Job Description 
Reports To: Front Desk Supervisor/Front Office Manager
Supervises: None
General Purpose: With the goal of providing a superior experience, the Front Desk Agent is the face and voice of 21c, involved in any and all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival.
Specific Responsibilities:
<ul>
<li>Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.</li>
<li>Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.</li>
<li>Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.</li>
<li>Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.</li>
<li>Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.</li>
<li>Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.</li>
<li>Accepts incoming calls, assists outgoing calls, scheduling, setting wake-up calls and paging guests to provide guests with timely and efficient service.</li>
<li>Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.</li>
<li>Maintains a friendly, cheerful and courteous demeanor at all times.</li>
<li>Processes all guest mail, messages and faxes: receives, sorts, notifies and distributes to guests in order to ensure the information is received by the guests in the most timely and accurate method possible.</li>
<li>Stays up to date on gift shop merchandise, provides guests with information and processes gift shop sales.</li>
<li>Relays art exhibition information to guests.</li>
<li>Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations.</li>
<li>Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.</li>
<li>Performs other duties as assigned, requested or deemed necessary by management.</li>
</ul>
Qualifications 
<ul>
<li>Knows standard cash handling procedures and knowledge of computerized cash register systems.</li>
<li>Must be fluent in English.</li>
<li>Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.</li>
<li>Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.</li>
<li>Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.</li>
<li>Standard office equipment including but not limited to: telephone, copier, cash register, PC, fax machine, and PBX machine.</li>
<li>Must pass a background check.</li>
</ul>
Education/Formal Training
<ul>
<li>High School diploma or equivalent</li>
</ul>
 Additional Information 
21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here:&nbsp;<a href="http://www1.eeoc.gov/employers/poster.cfm" target="_blank">http://www1.eeoc.gov/employers/poster.cfm</a>

<h3>Job Description</h3>
Job Description
My Place Hotel is looking for motivated employees to become part of our team!
Responsibilities include all aspects of guest accommodations including:
<ul>
<li>Reservations and reports.</li>
<li>Positive, friendly, guest-focused attitude.</li>
<li>Informing guests of hotel feature and amenities including local attractions.</li>
<li>Laundry and cleaning duties will fill the majority of your time.</li>
</ul>
This position is for our Night Auditor, (Normally 11pm - 7am) trained to work the front desk, but who will assist in laundry and other cleaning duties. Must be able to work a flexible schedule; including weekends, holidays, and overnights.
If you want to join a fun working environment with advancement opportunities, then My Place is your place for employment!

<h3>Job Description</h3>
Job Description
 
Front Desk Agent 
 
"Join the Atira Hotels Family and Build a Legacy of Hospitality!"
 
Job Details
<ul>
<li>Work Location: Fairfield Inn &amp; Suites Naperville, 1847 W Diehl Rd - Naperville, IL 60563</li>
<li>Job Type: Part-time</li>
<li>Pay: $16- $16.50 per hour</li>
<li>Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends</li>
</ul>
Job Overview
The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues.
Key Responsibilities
<ul>
<li>Reservation Management:
<ul>
<li>Receive and process reservations via phone, fax, and mail.</li>
<li>Enter reservations into the computer system and provide additional information.</li>
<li>Verify pricing, discounts, and billing information, and notify customers of room features and availability.</li>
<li>Maintain reservation files and resolve related problems.</li>
<li>Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols.</li>
</ul>
</li>
<li>Customer Service:
<ul>
<li>Check in and out guests efficiently.</li>
<li>Process customer payments and post applicable charges.</li>
<li>Inform customers of credit holds and conduct customer surveys.</li>
<li>Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously.</li>
<li>Keep customers informed of company policies, procedures, and account statuses.</li>
</ul>
</li>
<li>Professional Relations:
<ul>
<li>Maintain the company’s professional reputation by providing superior customer service.</li>
<li>Assist and support area personnel as needed.</li>
<li>Coordinate with the Accounting Department regarding customer credit status.</li>
<li>Keep management informed of area activities and significant problems.</li>
<li>Effective working relations with company personnel.</li>
<li>Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc. </li>
</ul>
</li>
<li>Perform any other tasks/duties as assigned by the manager/ supervisor.</li>
</ul>
Qualifications
<ul>
<li>Education/Certification: High school graduate or equivalent.</li>
<li>Experience: Customer service and data entry experience preferred.</li>
<li>Skills/Abilities:
<ul>
<li>Excellent communication and public relations skills.</li>
<li>Well organized and attentive to detail.</li>
<li>Willingness to assist others.</li>
<li>Strong typing abilities and proficiency with PC, calculator, and office equipment.</li>
</ul>
</li>
</ul>
Benefits
 
<ul>
<li>Employee hotel room discount</li>
<li>Paid training</li>
<li>Professional development assistance</li>
</ul>
WHY YOU’LL LOVE WORKING WITH US:
<ul>
<li>Unleash Your Creativity: We’re all about innovation and fresh ideas. Let your imagination run wild!</li>
<li>Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.</li>
<li>Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.</li>
<li>Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.</li>
<li>Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.</li>
</ul>
If you’re still with us, there’s only one thing left to do: Apply now and become part of something amazing!
Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at Atira Hotels: Atira is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.

<h3>Job Description</h3>
Job DescriptionDescription:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. 
Duties &amp; Responsibilities:
<ul>
<li>Greet and register guests in a friendly manner </li>
<li>Assist in taking reservations, pre-registrations, and room blocking</li>
<li>Assist large groups upon arrival</li>
<li>Assist guests in finding dining, shopping, and other "hidden gems" nearby</li>
<li>Be the first to handle and resolve guest issues</li>
<li>Process payments according to procedure</li>
<li>Upsell additional facilities and services</li>
<li>Performs all check-out tasks</li>
<li>Ensure all cash, checks, and credit card balances at the end of each shift</li>
<li>Answer questions and cater to any guests needs</li>
<li>Communicate internally with other departments when necessary to resolve a guest concern or request</li>
<li>Additional tasks may be assigned at any given time</li>
</ul>
Requirements:
Qualifications:
<ul>
<li>High school Diploma or equivalent</li>
<li>Hotel Front Desk experience preferred</li>
<li>Experience with hotel reservations software</li>
<li>Experience with Microsoft Windows</li>
<li>Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction</li>
<li>Positive, upbeat demeanor</li>
<li>Excellent communication and organizational skills</li>
<li>Team-oriented</li>
<li>Ability to stand for 8 hours at a time</li>
<li>Ability to lift 20 lbs. on occasion</li>
</ul>
Benefits:
<ul>
<li>Competitive salary</li>
<li>Annual review with increase potential</li>
<li>401k program with company match</li>
<li>Additional benefits may be available</li>
</ul>
Arbor’s Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
<ul>
<li>Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. </li>
<li>Lead with Heart - Be kind, passionate and hospitable.</li>
<li>Be Accountable - Take ownership and deliver results.</li>
<li>Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.</li>
<li>Celebrate Differences - Embrace diversity; respect individual opinions and ideas.</li>
</ul>
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

<h3>Job Description</h3>
Job Description Job Summary The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Responsibilities 
<ul>
<li>Welcomes guests in a friendly, prompt and professional manner.</li>
<li>Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner.</li>
<li>Up-sells rooms whenever possible to maximize hotel revenue.</li>
<li>Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank.</li>
<li>Issues, controls and releases guest safe-deposit boxes.</li>
<li>Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up.</li>
<li>Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.</li>
</ul>
 Qualifications 
<ul>
<li>1-2 years customer service experience.</li>
<li>Ability to stand for 8 hours</li>
<li>Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. </li>
</ul>
Benefits/Perks 
<ul>
<li>Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates</li>
<li>We offer an excellent travel discount program.</li>
<li>Opportunity to grow, we promote from within</li>
</ul>
Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

<h3>Job Description</h3>
Job Description 
Job Title:
Front Desk Agent
Location:
Showboat
Showboat LLC
Department:
Front Desk
FLSA
FT/PT Status:
Non-exempt
Full-time/Seasonal
 
Summary of Position
Responsible for performing in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests, which contributes to an overall positive experience.
 
Organizational Relationships
Reports to:
Front Desk Manager/Director of Front Desk
Supervises:
 
Qualifications and Skills
<ul>
<li>Must be 18 years of age or older</li>
<li>Excellent communication and interpersonal skills, as well as listening attentively to guests</li>
<li>Strong attention to detail</li>
<li>Ability to multitask and prioritize effectively with front desk activities</li>
<li>Ability to provide and receive constructive feedback and guidance</li>
<li>Work flexible schedule including nights, weekends, and/or holidays as needed</li>
</ul>
 
Education and Experience
<ul>
<li>High School diploma/GED or equivalent education</li>
<li>Bilingual preferred but not required</li>
<li>Hospitality training preferred</li>
<li>Previous experience in customer service role, specifically hospitality or hotel setting</li>
<li>Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel and Outlook and other required systems.</li>
</ul>
 
Duties and Responsibilities
Guest Check-in and Check-out:
· Greet guests with a warm welcoming manor
· Registering arriving guests, assigning rooms, processing payments, and handling departure procedures
<ul>
<li>Make and issue room key and instructions directly to guest as appropriate, without announcing room numbers</li>
</ul>
Guest Inquiries:
· Answer questions about hotel amenities, local attractions, directions, and services (i.e. hotel services, arcade, waterpark, shopping, dining and local entertainment).
Reservation Management:
<ul>
<li>Taking room reservations, confirming details, managing room availability, and canceling reservations as needed</li>
</ul>
Customer Service:
· Providing a friendly and helpful demeanor to address guest concerns and requests
Complaint Handling:
· Resolving guest complaints in a professional and timely manner along with the Supervisor
Billing:
· Compute bill collects payment and makes changes for guests. 
<ul>
<li>Understand and enforce the hotel company credit policies</li>
<li>Close guest balances</li>
</ul>
Performs other related duties as assigned by the Font Desk Manager and /or Director of Front Desk
 
Showboat Core Values 
Demonstrates Showboats core values in the performance of position responsibilities:
1) Friendly Focused - we are committed to creating a fun environment that embraces families and children of all ages.
2) Kindness Focused - we demonstrate kindness in everything we do, seeking to uplift and support all of those around us.
3) Team Spirit - we foster a respectful workplace where team members work together to exceed our guest's expectations.
4) Hearts that Serve - we are driven by a passion to bring joy and happiness to the guests that we serve.
5) Take Ownership - we take full responsibility for our actions and the resulting outcomes, embracing personal accountability.
 
Essential Functions
<ul>
<li>The ability to attend work predictably and regularly and to be punctual.</li>
<li>The ability to work varying schedules including evenings, weekends, holidays, and extended hours as business operations dictates</li>
<li>The ability to read and understand documents, drawings, and instructions (whether presented in written, oral, diagram or schedule form).</li>
<li>The ability to work with mathematical concepts and to apply concepts to practical situations.</li>
<li>The ability to work cooperatively with others.</li>
<li>The ability to deal politely and professionally with customers and coworkers.</li>
<li>The ability to perform several tasks at once.</li>
<li>The ability to follow directions or instruction.</li>
<li>The ability to use a computer to communicate, create, and access information.</li>
<li>The ability to lift and move 25 pounds.</li>
<li>The ability to sit/stand/bend/stretch, etc.</li>
<li>The ability to use hands to finger, handle, or feel and reach with the hands and arms</li>
</ul>
 
Physical Demands
Constantly - occupation requires this activity more than 66% of the time (5.5+ hours/day)
Frequently - occupation requires this activity from 33% to 66% of the time (2.5 - 5.5 hours/day)
Occasionally - occupation requires this activity up to 33% of the time (0 - 2.5 hrs/day)
Not Applicable - activity is not applicable to this occupation.
 
Physical Demands
Stand
Constantly
x
Frequently
Occasionally
Not Applicable 
Walk
Constantly
x
Frequently
Occasionally
Not Applicable 
Sit
Constantly
 x
Frequently
Occasionally
Not Applicable 
Handling/Fingering
Constantly
Frequently
x
Occasionally
Not Applicable 
Reach Outward
Constantly
Frequently
x
Occasionally
Not Applicable 
Reach Above Shoulder
Constantly
Frequently
x
Occasionally
Not Applicable 
Climb
Constantly
Frequently
x
Occasionally
Not Applicable 
Crawl
Constantly
Frequently
x
Occasionally
Not Applicable 
Squat or kneel
Constantly
Frequently
x
Occasionally 
Not Applicable 
Bend
Constantly
Frequently
x
Occasionally
Not Applicable 
 
Lift/Carry
10 lbs. or less
Constantly
Frequently
x
Occasionally
Not Applicable 
11 to 20 lbs.
Constantly
Frequently
x
Occasionally
Not Applicable 
21 to 50 lbs.
Constantly
Frequently
x
Occasionally
Not Applicable 
51 to 100 lbs.
Constantly
Frequently
Occasionally
x
Not Applicable 
Over 100 lbs.
Constantly
Frequently
Occasionally
x
Not Applicable 
 
Push/Pull
12 lbs. or less
Constantly
Frequently
x
Occasionally
Not Applicable 
13 to 25 lbs.
Constantly
Frequently
x
Occasionally
Not Applicable 
26 to 40 lbs.
Constantly
Frequently
x
Occasionally
Not Applicable 
41 to 100 lbs.
Constantly
Frequently
Occasionally
x
Not Applicable 
 
Environmental Factors
Extreme Cold (non-weather)
Constantly
x
Frequently
Occasionally
Not Applicable 
Extreme Heat (non-weather)
Constantly
Frequently
x
Occasionally
Not Applicable 
Loud Noise Level
Constantly
Frequently
x
Occasionally
Not Applicable 
 
Other
Ability to Read
x
Constantly
Frequently
Occasionally
Not Applicable 
Ability to Speak English
x
Constantly
Frequently
Occasionally
Not Applicable 
Ability to Understand Verbal Directions
x
Constantly
Frequently
Occasionally
Not Applicable 
Ability to Report to Work Regularly
x
Constantly
Frequently
Occasionally
Not Applicable 
Ability to Report to Work on Time
x
Constantly
Frequently
Occasionally
Not Applicable 
Ability to Work Safely
x
Constantly
Frequently
Occasionally
Not Applicable 
 
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.
This job description is subject to change but remains in effect until superseded or canceled in writing by the Director of Human Resources.

2,148 Front Desk Agent Jobs