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Facilities Control Specialist Job No: 543751 Work Type: Staff Location: Southern California: Long Beach Categories: Bargaining Unit: Unit 6 - Teamsters Local 2010, Appointment Type: Probationary, Job Search Category/Discipline: Trades About BBS Beach Building Services (BBS) at California State University Long Beach is dedicated to supporting the university by ensuring the safe operation, maintenance, and development of the campus. As a large, thriving department, BBS provides facilities based comprehensive support to the campus in the areas of academics, activities and event services. These facilities contribute to a well-rounded and enriching campus experience for students, faculty and staff. BBS is proud to contribute to the dynamic and transformative educational and social events and programs that make CSU Long Beach one of the most sought-after institutions and a leader among the CSU campuses. Departments within BBS: 
<ul>
<li>Environmental Health and Safety</li>
<li>Energy and Utilities</li>
<li>Facilities Operations (Service Response, Fiscal Operations, Payroll/Personnel, IT Services)</li>
<li>Planning and Sustainability</li>
<li>Mechanical, Electrical and Plumbing (Engineering, Fire Alarm, Electrical and Plumbing Shops)</li>
<li>Building Trades (Lock, Sign, Carpentry, Paint and Auto Shops)</li>
<li>Grounds and Landscaping Services</li>
<li>Custodial Services</li>
<li>Design and Construction Services</li>
</ul>
 BBS is composed of talented and skilled employees and dedicated administrators who work hard and collaborate to achieve our mission to "Build a Better Campus Everyday." Job Summary Under the supervision of the Supervising Building Services Engineer, responsibilities include but are not limited to installation, maintenance and repair of all types of electric, electronic, and pneumatic control systems and related Energy Management Control systems and provide support as needed to building automated systems. Key Responsibilities 
<ul>
<li>Campus-wide building heating, ventilation, and air conditioning services.</li>
<li>Campus-wide building automation control system services and maintenance.</li>
<li>Facilities Management Customer Service - Respond to Facilities Management Customer Service generated work orders and after- hours emergencies to resolve reported control systems failures and heating, ventilation, and air conditioning related problems.</li>
<li>Assist energy management consultants in re-commissioning and modernization of existing building automation system control components to increase the efficiency and reliability of campus heating, ventilation, and air conditioning equipment.</li>
<li>Scheduled maintenance - Trains other personnel in troubleshooting, overhaul, calibration and testing for controls to facilitate the maintenance of systems in good operating condition.</li>
<li>Campus-wide fire and life safety equipment support.</li>
</ul>
 Knowledge Skills and Abilities Journey level experience diagnosing, repairing, and maintaining large, complex, and sophisticated heating, ventilating, refrigeration and air conditioning and water treatment systems. Experience in installing, inspecting, servicing, repairing, replacing, and calibrating, building automation and control systems. Experience working in a university or large institutional setting. Knowledge and experience with electrical, electronic, and pneumatic controls and Energy Management Systems, Programming experience with Energy Management. Knowledge of systems manufactured by Staefa/Talon, Distech Controls and Niagara. Ability to operate tools and equipment specific to this trade. Ability to work hands on with the trade requirement. Excellent interpersonal, written, and oral communication skills. Ability to read and interpret written material at a level appropriate to the duties of the position. Ability to perform record keeping functions, complete work orders. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to four years of journey-level experience diagnosing, repairing, and maintaining large, complex, and sophisticated heating, ventilation, refrigeration and air conditioning, and water treatment systems; installing, inspecting, servicing, repairing, replacing, and calibrating building automation and control systems; and using programming features of building automation systems. Physical Summary 
<ul>
<li>Heavy work - Job involves lifting more than 40 pounds. Approximately half of the incumbent's time will be spent walking, standing, squatting, kneeling, or climbing.</li>
</ul>
 Licenses / Certificates 
<li> Valid California driver's license required. Employees who are required to operate motorized vehicles and/or use their personal vehicle more than once a month on university business are required to take a mandatory Defensive Driving course and enroll in the DMV Employee Pull Notice (EPN) Program. Department FM Engineering Services Classification Facilities Control Specialist Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $6,705 - $9,768 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation, and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a regular position. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSU Classification Salary Range: The CSU Classification Salary Range for this position is $6,705 - $9,768 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation, and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a regular position. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact <a href="StaffHR-Accommodations@csulb.edu">StaffHR-Accommodations@csulb.edu</a>. Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the <a href="https://calstate.policystat.com/policy/10899725/latest/" target="_blank">CSU Out-of-State Employment Policy</a> prohibits the hiring of employees to perform CSU-related work outside the state of California. Application Closes: 13 September 2025 To apply, visit <a href="https://apptrkr.com/6468562" target="_blank">https://careers.pageuppeople.com/873/lb/en-us/job/543751</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-06549739519223498242412e1b4fad45</li>

Facilities Control Specialist

St. Charles Community College (SCC) is located in the greater St. Louis Region, one of the fastest growing areas&nbsp;in the state of Missouri. As an employee of SCC, you will join a positive and dynamic team of faculty and staff who are focused on the success of students. We offer a wide range of employee benefits including a comprehensive insurance program, robust retirement plan, generous paid time off programs, and paid&nbsp;holidays. You will share our core values, our beautiful student-centered campus and work among top&nbsp;professionals and educators in the industry.
POSITION SUMMARY&nbsp;St. Charles Community College is seeking an enthusiastic, student-centered Digital Content Specialist to&nbsp;coordinate the writing, training, and collating of various information with college departments for publication&nbsp;to internal and external mediums. The position will serve as project manager for the implementation of a new website.
PRIMARY DUTIES AND RESPONSIBILITIES&nbsp;• Creation of a college system digital content strategy, including writing content for the&nbsp;college department home pages and managing/updating websites as necessary.
• Coordinates the writing, review, and integration of college documents for various publication and&nbsp;administrative mediums.
• Writing and designing the practical communication elements for use in web,&nbsp;print, and other mediums for all departments. Creates user-guides for faculty and staff for publishing individual SCC web&nbsp;pages.
• Maintains and reviews the accuracy of new and existing documents for internal and external&nbsp;publications for the internet.
• Updates and preserve common elements found on SCC web pages, links, email addresses, phone&nbsp;numbers, and contact information.&nbsp;• Provide general support services, including preparation of various financial and budgetary requests.
• Performs miscellaneous job-related duties.
MINIMUM KNOWLEDGE AND EXPERIENCE&nbsp;Bachelor's degree or higher in English, journalism, communication, or related field plus three years of&nbsp;experience coordinating or participating in the oversight of a digital content program with experience in&nbsp;Associated Press style writing, or Associates degree plus six years' experience, or High School diploma with&nbsp;nine years of experience or a combination of education and experience.
EXPECTATION AND CORE VALUES&nbsp;Our respectful, inclusive, and empowering work environment celebrates our accomplishments with our&nbsp;commitment to:
• SCC values student success and expects employees to be student-centered.
• SCC values teamwork and expects employees to demonstrate collaborative communication.
• SCC values innovation and encourages responsible risk-taking and create problem-solving.
• SCC values accountability and expects employees to demonstrate excellent customer service and&nbsp;professionalism.
Requires regular and predictable attendance.&nbsp;**Will be subject to a criminal background check.
REPORTING RELATIONSHIP&nbsp;Generally, reports to a Director; but may vary upon organizational need
<a href="https://www.stchas.edu/about-scc/administration/board-policies/article-iv/articleiv01policy" target="_blank">St. Charles Community College is an Equal Opportunity Employer</a>.

Digital Content Specialist

Established&nbsp;in 1865, the George Washington University Law School is the oldest law school in the nation’s capital. The Law School is accredited by the American Bar Association and is a charter member of the Association of American Law Schools. GW Law is an urban campus located in downtown DC’s Foggy Bottom neighborhood, near to a vibrant mix of museums, restaurants, government and international organizations, the White House, and more. Additional information about the Law School can be found at&nbsp;<a href="https://www.law.gwu.edu/" target="_blank">https://www.law.gwu.edu/</a>.
The George Washington University Law Library seeks a qualified librarian for its Head of Legal Technology &amp; Instructional Services position to begin as early as September 15, 2023. As a member of the library’s dynamic, collaborative Instructional Technology Services team, the librarian in this position has primary oversight for the Office of Legal Technology &amp; Instructional Services. This position leads the development and delivery of services supporting the integration of library resources into the curriculum, the curation and use of the library’s growing electronic resources collection, the use of scholarly communication technologies and services, and the undertaking of digital initiatives. As the subject specialist for legal pedagogy and technology competency, this position works to improve student success by embedding the library in online teaching and learning spaces, integrating librarians into the face-to-face curriculum, and supporting faculty adoption of technologies to achieve learning outcomes.
The Law Library supports the curricular and teaching requirements of the Law School, the research and publication needs of the law faculty, and the study and research needs of the law students; and provides to the scholarly community at large access to a research collection of material about the law and its history. Additional information about the Law Library can be found at&nbsp;<a href="https://www.law.gwu.edu/library" target="_blank">https://www.law.gwu.edu/library</a>.
Please note that initially the librarian in this position will be required to work at the university's Foggy Bottom campus in Washington, DC; the ability to work remotely in the future will be assessed and determined by the supervisor in accordance with Law School and University policies.
Essential Duties and Responsibilities:&nbsp;
Oversees, coordinates, and/or performs activities of the Office of Legal Technology &amp; Instructional Services, which includes coordination of workflow, training and evaluation of staff, and oversight of personnel issues.
Instructional Services
<ul>
<li>Serves as subject matter expert for law pedagogy, legal technology, and related topics; creates an overall strategic vision to improve the student experience through the integration of technology into the curriculum, integrates Law Library services and instructional programs into Law School initiatives with a focus on legal practice technologies</li>
<li>Oversees the integration of library resources and academic technologies including technology competencies into the curriculum and learning spaces;&nbsp;participates in identifying, implementing, and supporting technology-driven solutions and strategies to enhance the Law School’s teaching and learning experience; stays abreast of technology-focused learning trends and best practices in law schools including technology-related pedagogy as well as technologies used in law practice; develops library-focused reusable learning objects and modules for course site development; partners with Law School faculty and programs on the adoption of tools and techniques to improve teaching and learning; supports faculty with the adoption and integration of instructional technologies to achieve pedagogical outcomes</li>
<li>Develops and delivers programming on technology competencies, the use of existing and emerging legal technologies, and provides guidance on building technology competencies</li>
<li>Serves as liaison for Bloomberg Law, Lexis, and Westlaw online research services account managers and student representatives, coordinates their activities at the law school, performs password management for these research systems and communicates developments regarding these services with library colleagues and law school offices</li>
</ul>
Scholarly Communications
<ul>
<li>Coordinates department activities to identify, develop, and promote strategic scholarly communication services and programs; provides outreach, education, and training; identifies and implements best practices in documenting and strengthening access to the Law School’s intellectual output; provides vision and expertise on scholarly visibility and impact and online identity management; oversight of the online repository process for Law School scholarship and archives including data entry; supports staff, student, and faculty posting to content management systems such as CampusPress and open-access scholarship-sharing networks (SSRN) and digital commons (BePress)</li>
<li>Oversees library’s digital initiatives such as digital content creation, online exhibits, and web publishing; oversees content sharing via the library website, LibGuides, and the law school portal; ensures search engine optimization, accessibility and security compliance for all library managed online platforms</li>
<li>Coordinates department efforts to identify, implement, and support web-based and digital marketing strategies and services; provides guidance to faculty, staff and students on using content management systems managed by the library such as Drupal, Springshare, CampusPress, social media, and digital signage; provides guidance on system functionalities and use of graphics and formatting; performs content editing</li>
</ul>
Electronic Resources
<ul>
<li>Provides vision and expertise to develop and maintain the electronic resource collection; leads interdepartmental library efforts to select, implement, maintain, and provide access to electronic resources, including collaboration with Burns Law Library colleagues, GWU campus libraries, and electronic resource vendors&nbsp;&nbsp;</li>
<li>Leads review of electronic resource licenses, manages license compliance issues, and evaluates resource usage-based feedback, web analytics, and vendor-supplied statistics</li>
<li>Oversees department efforts to create user awareness of the electronic collection, manage authentication for access to electronic resources, and improve end-user support services; coordinates gathering, analyzing, and formatting of usage data from the proxy server and vendor/publisher-supplied data for library reporting and decision-making</li>
</ul>
Other
<ul>
<li>Monitors the Library’s ticketing systems and responds to user inquiries&nbsp;</li>
<li>Drafts and implements procedures and practices&nbsp;</li>
<li>Creates and contributes to research guides, bibliographies, instructional recordings, and other finding aids and publications</li>
<li>Participates in reference and research services, including reference desk duties and the faculty liaison program</li>
<li>Participates on library, university, and consortia committees</li>
<li>Performs other duties as assigned</li>
</ul>
Minimum Qualifications:
<ul>
<li>Graduate degree in library or information science (e.g., MLS) from an ALA-accredited institution or completion of degree requirements by the time of appointment</li>
<li>JD, LLB, or LLM from an ABA-accredited institution or completion of degree requirements by the time of appointment, and</li>
<li>Minimum of three years of post-graduate degree experience working in law libraries, including a demonstrable history of supervisory duties or potential for rapid growth into supervisory duties</li>
</ul>
Preferred Qualifications:
<ul>
<li>Knowledge and understanding of trends and best practices relevant to legal education and legal technology competencies</li>
<li>Knowledge of pedagogical trends employed by law schools, learning management technologies, digital objects, and digital content creation</li>
<li>Demonstrated knowledge of instructional design theory</li>
<li>Experience with scholarship repositories, scholarly impact metrics, content management systems, desktop publishing software, search engine optimization and web analytics tools, and knowledge of online publishing standards</li>
<li>Experience with web design and proficiency with web authoring software, including experience with emerging technologies and use of browser plug-ins and applications</li>
<li>Experience with SaaS; online product technology/setup, including proxy server functionality and authentication protocol; web browser and operating system configuration; web design (HTML, CSS, Javascript); and content management system administration</li>
<li>Experience with Ex Libris Alma electronic resource management and AlmaAnalytics</li>
<li>Demonstrated basic or general knowledge and understanding of trends relevant to any of the areas of the department</li>
<li>Demonstrated ability to promote teamwork and collaboration with the goal of fostering an efficient and positive service role for the library; to form a strong rapport with colleagues, law faculty, and law students</li>
<li>Experience in providing general legal reference assistance</li>
<li>Reference experience in a law library environment</li>
<li>Demonstrated superior customer service skills</li>
<li>Writing skills and oral communication skills that demonstrate the ability to convey information clearly and accurately with customers, colleagues, and supervisors</li>
<li>Demonstrated organizational and time management skills</li>
<li>Demonstrated attentiveness to detail</li>
<li>Demonstrated ability to work well independently and as part of a team</li>
</ul>
APPLICATION PROCEDURE:&nbsp; Please complete an online application, available at <a href="https://www.gwu.jobs/postings/103761" target="_blank">https://www.gwu.jobs/postings/103761</a> , to include uploading a resume and cover letter and providing contact information for three professional references. Review of applications will begin September 1, 2023, and continue until the position is filled. Only complete applications will be considered.
Employment offers are contingent on the satisfactory outcome of a standard background screening.
The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Head of Legal Technology & Instructional Services

<h3>Job Description</h3>
Are you ready to bring your customer service expertise and communication skills to a career where you’ll be truly valued and have room to grow? Join a leading global manufacturer in Norton, OH where you’ll play a pivotal role in driving customer satisfaction, strengthening brand reputation, and supporting a dynamic marketing team.
 
In this hands-on role, you won’t just be answering calls—you’ll be shaping the customer experience, building lasting relationships, and helping reposition our Customer Service team as a true driver of revenue and growth. This is your opportunity to contribute to a company that rewards ambition, offers competitive compensation and benefits, and invests in your professional development.
 
What You’ll Do
<ul>
<li>Serve as the first point of contact, answering all incoming calls with energy, professionalism, and a solutions-focused approach.</li>
<li>Accurately process and enter customer orders, ensuring clear communication around exceptions and order status.</li>
<li>Become an expert in the Syspro ERP system to manage customer history, stock levels, and sales order tracking.</li>
<li>Handle returns, credits, and adjustments with efficiency and attention to detail.</li>
<li>Build and maintain strong relationships with dealer accounts and key decision-makers.</li>
<li>Support the Marketing team by creating, assembling, and proofreading marketing and sales materials.</li>
<li>Collaborate with internal teams to streamline communication and ensure an exceptional customer journey.</li>
<li>Take on additional projects and responsibilities that contribute to business growth.</li>
</ul>
 
What We’re Looking For
<ul>
<li>Proven success in a customer service role, ideally in a fast-paced environment.</li>
<li>Excellent verbal and written communication skills, with a professional and approachable demeanor.</li>
<li>Comfort working with ERP systems (Syspro experience a plus!) for data entry and reporting.</li>
<li>Strong attention to detail, problem-solving skills, and a proactive mindset.</li>
<li>Retail industry experience is highly desirable.</li>
<li>A motivated professional who thrives on making an impact and consistently exceeds expectations.</li>
</ul>
 
Why Join Us?
<ul>
<li>A supportive, team-oriented culture where your contributions matter.</li>
<li>Opportunity to grow within a global leader while working at a company headquarters.</li>
<li>A role where customer service is seen as strategic—not just transactional.</li>
</ul>

Customer Support Specialist

<h3>Job Description</h3>
Job DescriptionSalary: 
*This position can work out of either our Rock Valley or Sheldon location.
 
The Opportunity
A Customer Support Specialist works as an efficient team member with Agent/Producer to assemble, market and place coverage, complete and submit applications to carriers for new clients. They also provide technical support to producers to benefit clients and to reach producer and agencys strategic business goals.
 
Count On To:
<ul>
<li>Work as an efficient team with Agent/Producer to assemble, market and place coverage, complete and submit applications to carriers for new clients.</li>
<li>Provides technical support to producers to benefit clients and to reach producer and agencys strategic business goals.</li>
<li>Reviews policies and all documentation for accuracy and quality standards; responsible for follow-up with carriers and clients.</li>
<li>Assists clients with coverage changes, certificate requests, binders and endorsements.</li>
<li>Assists clients in submitting first reports of claims, facilitates prompt response from carrier staff and follows up on claims status to keep insureds informed.</li>
<li>Reviews walk-in payments and verifies acceptability; processes, as appropriate, providing receipts to payers.</li>
<li>Manages non-renewals and cancellation requests in order to retain business where appropriate.</li>
<li>In-depth knowledge of current computer system functions, input procedures, codes and how to perform technical tasks to expedite client service.</li>
<li>Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken</li>
</ul>
 
Knowledge And Skills:
<ul>
<li>Actively licensed Producer for Personal Lines, Property &amp; Casualty depending on the assigned book of business.</li>
<li>Strong customer service focus with a highly professional attitude and approach to business</li>
<li>Full knowledge of business insurance markets and products including rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned client and prospect lists.</li>
<li>Excellent computer skills with knowledge of agency management software and insurance rating software; proficient in Microsoft Suite office software; working knowledge of Applied EPIC.</li>
<li>Must possess strong verbal and written communication and organizational skills</li>
<li>Must have the ability to handle multiple and changing priorities in a fast-paced team environment</li>
<li>Must have the ability to maintain a cordial and professional relationship with clients, co-workers, carriers, vendors, and other business contacts.</li>
<li>Ability to interact with others effectively by utilizing good communications skills, cooperating purposefully, and providing information and guidance, as needed, to achieve the business goals of the agency and producer.</li>
</ul>
 
Benefits
Healthcare (medical, vision, dental)
Competitive Compensation
Community Involvement Incentives
Flexible work hours
Paid Vacation &amp; Sick leave
Paid Holidays
401(k) with matching contribution
Team Building Activities
Apparel Reimbursement
Our Values
Integrity
Dedicated
Community
Caring
Innovative
 
Affirmative Action I Equal Opportunity Employer

<h3>Job Description</h3>
Job DescriptionGA Telesis is a global leader providing integrated solutions to the aviation and aerospace industries. We serve over 2,000 customers, including airlines, original equipment manufacturers, maintenance, repair, and overhaul (MRO) providers, and suppliers worldwide, with 31 leasing, sales, distribution, and MRO operations in 19 countries. At GA Telesis, our core business is integrated aviation solutions, and our mission is customer success.&nbsp;&nbsp; We are seeking a&nbsp;Customer Support Specialist to join our Flight Solutions Group team. This role is responsible for supporting the sales/procurement/repair/teardown processes, including customer returns, inquiries, exchanges, drop shipments, non-conforming products, and teardowns. Reporting to the&nbsp;Manager of Customer Support and Programs, the ideal&nbsp;candidate in this role should enjoy working with culturally diverse customers based in different locations around the globe; be ready to work flexible hours; communicate effectively on all levels of organization; be structured and able to successfully coordinate several projects simultaneously with a good eye for detail.&nbsp; Responsibilities:
<ul>
<li>Create and manage customer returns and reporting</li>
<li>Manage the sales exchange process to include core follow-up, customer approvals when required and billing</li>
<li>Monitor drop ships and assist if tasks overdue</li>
<li>Monitor and clear non-conforming product for procurement and repairs.</li>
<li>Assist with teardowns to include reconciliations, invoice approvals and payment</li>
<li>Create supplier/vendor performance and warranty management metrics</li>
</ul>
Requirements:
<ul>
<li>3 years customer service experience&nbsp;preferably in aviation or other relevant field&nbsp;</li>
<li>Must be proficient in Microsoft Office</li>
<li>Must be organized and have excellent communications skills (oral &amp; written) Previous experience in project management</li>
<li>Customer focused mindset and a service attitude</li>
</ul>
To see what #GATelesis life is like, visit&nbsp;LinkedIn,&nbsp;&nbsp;Instagram,&nbsp;&nbsp;Facebook.
Powered by JazzHR
DyKuV07Hlv

<h3>Job Description</h3>
Position: Customer Support Specialist
Location: Durham, NC (Hybrid)
Pay: $20 to $22/hour
Experience: 1 year of customer support experience with an understanding of software as a service (SaaS). 
Type: Full-time; Temporary
 
Greene Resources is seeking a Customer Support Specialist to join a growing and dynamic team! In this role, you will be responsible for responding to inbound customer inquiries.
 
Job Description:
<ul>
<li>Respond to customer inquiries via email and live chat, ensuring timely, accurate, and friendly service.</li>
<li>Maintain performance targets for ticket volume, satisfaction ratings, and response times.</li>
<li>Collaborate with other departments and team members to resolve customer issues effectively.</li>
<li>Document detailed notes for peers or managers when escalating tickets or chats.</li>
<li>Participate in team meetings and support colleagues as needed.</li>
<li>Report bugs to the product triage team and assist in testing resolutions when necessary.</li>
<li>Contribute ideas and feedback for process improvements.</li>
<li>Work independently while actively contributing to the success of the overall team.</li>
</ul>
 
Position Requirements: 
<ul>
<li>Exceptional written communication skills with strong attention to detail and accuracy.</li>
<li>Experience using helpdesk/ticketing systems (FreshDesk preferred).</li>
<li>Ability to approach each customer interaction with positive intent and professionalism.</li>
<li>Self-motivated and confident in making independent decisions.</li>
<li>Flexible, adaptable, and optimistic when faced with change.</li>
<li>Willingness to mentor and share knowledge with others.</li>
</ul>
 
Greene Resources does not just connect you with a job; we offer a Professional Mentoring &amp; Education Program to help you be great at your job, love it, and grow.
 
Greene Resources is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how labor is bought, sold and delivered to enable universal access to the American Dream.
 
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

<h3>Job Description</h3>
We are representing a leader in the appliance industry, located in the Columbia, MD area who is hiring a Customer Support Specialist for their growing organization.
 
With multiple locations, a large distribution center, and a strong reputation for quality products and service, they are now expanding their high-end customer experience into the retail market.
 
The role would pay based on experience, and could range between $24 - $29/hour.
 
Position Overview
 
The Customer Care Specialist will be the main point of contact for clients, providing support, resolving issues, and coordinating service requests. This role requires strong communication skills, professionalism, and the ability to manage multiple priorities in a fast-paced environment.
 
Responsibilities
 
<ul>
<li>Respond to client inquiries via phone, email, and chat.</li>
<li>Schedule and coordinate Service Technicians by territory.</li>
<li>Track service cases, parts orders, and provide timely client updates.</li>
<li>Troubleshoot appliance issues and escalate as needed.</li>
<li>Communicate with manufacturers for concessions/exchanges.</li>
<li>Maintain product and warranty knowledge.</li>
<li>Recommend process improvements to enhance client experience.</li>
</ul>
 
Qualifications
 
<ul>
<li>2+ years of experience in service coordination, appliance, or related industries (HVAC, plumbing, electrical, construction preferred).</li>
<li>Strong written and verbal communication skills.</li>
<li>Proficiency with CRMs, Google Workspace, and scheduling tools.</li>
<li>Friendly, professional demeanor with the ability to thrive under pressure.</li>
</ul>
 
Benefits
<ul>
<li>Paid holidays, vacation, and sick leave</li>
<li>Health, dental, and vision coverage (after 60 days)</li>
<li>Life insurance, short- and long-term disability</li>
<li>401(k) with company match (after 6 months)</li>
</ul>

<h3>Job Description</h3>
Job Description
RemX Staffing is hiring&nbsp; Onsite Customer Support Specialists in Alpharetta, GA
For a faster response please email an updated resume to&nbsp; <a href="mailto:Janice.Akins@RemX.com" target="_blank">Janice.Akins@RemX.com</a>&nbsp;
Start date-asap
Pay Rate-$21/hour Bilingual candidates-$21.50
Location-Onsite-Alpharetta, GA
Hours-8am-5pm or 11am-8pm
<ul>
<li>Job Duties
<ul>
<li>Auto-Dialer Collections – make outbound/receive inbound calls on accounts that are anywhere between 5-29 day past due and assist customers with bringing their accounts current (approximately 200+ phone calls daily)</li>
<li>Identify root cause of customer delinquency and generate effective solutions for AHFC and customer using negotiation skills and by educating the customer. (unforeseen circumstances)</li>
<li>Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)</li>
<li>Become a productive member of the department (meet quantitative objectives)</li>
<li>Maintain enthusiastic and positive attitude</li>
<li>Adhere to appropriate compliance policies and procedures</li>
</ul>
</li>
</ul>
Requirements:
MUST have a Bachelors Degree
<ul>
<li>Excellent Verbal Communication: Ability to communicate clearly and effectively, ensuring easy understanding by customers.</li>
<li>Multitasking Skills: Must be capable of talking and typing simultaneously.</li>
<li>Customer Service Orientation: A focus on providing exceptional service to customers.</li>
<li>Strong Phone Skills: Proficiency in handling phone-based interactions.</li>
<li>Self-Starter Attitude: Demonstrates initiative and takes ownership of tasks.</li>
<li>Self-Awareness: Recognizes personal strengths and areas for improvement.</li>
<li>Adaptability to Feedback and Change: Open to receiving feedback and adaptable to changes in processes.</li>
<li>Proactive Learning: Willingness to learn and stay updated on relevant information</li>
<li>Preferred Qualification: A 4-year college degree.</li>
</ul>
Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 
<h3>Company Description</h3>
The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

<h3>Job Description</h3>
Job Description
We are seeking a Customer Support Specialist to join our team!&nbsp;You will be responsible for&nbsp;helping&nbsp;customers by providing product and service information and resolving camera/ technical issues.&nbsp; Responsibilities:
<ul>
<li>Handle customer inquiries and complaints</li>
<li>Provide&nbsp;information about the products and services</li>
<li>Troubleshoot and resolve&nbsp;product issues and concerns</li>
<li>Document and update&nbsp;customer records based on&nbsp;interactions</li>
<li>Develop and maintain a knowledge&nbsp;base of the evolving products and services</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in customer service, sales, or other related fields</li>
<li>Ability to build rapport with clients</li>
<li>Ability to prioritize and multitask</li>
<li>Basic knowledge of IP/network cameras (training to be provided)</li>
<li>Positive and professional demeanor</li>
<li>Excellent written and verbal communication skills</li>
</ul>
Preferred but Not Required:
Experience with Hanwha, Verkada, Axis, or similar camera systems
Networking basics (IP addressing, port forwarding, Wi-Fi setup)
Familiarity with solar power systems or low-voltage equipment

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