Job Description
Job Description
The Medical Receptionist serves as the first point of contact for patients and visitors at a healthcare facility, ensuring a welcoming and efficient experience. This role involves managing appointment scheduling, patient check-ins, and handling communications with professionalism and confidentiality.
Responsibilities
- Greet patients and visitors promptly and courteously
- Schedule and confirm patient appointments
- Manage patient check-in and check-out processes
- Maintain accurate and up-to-date patient records
- Answer and direct phone calls and emails efficiently
- Coordinate with medical staff to ensure smooth patient flow
- Handle billing and insurance documentation support
- Ensure compliance with healthcare privacy regulations