Concierge
Job Description
Job DescriptionConcierge
Queens Center for Rehabilitation & Nursing
Queens, NY
Pay Rate: $25.00 per hour
Be the First Smile Our Residents and Visitors See!
Queens Center for Rehabilitation & Nursing is seeking a friendly, professional, and customer-focused Concierge to join our team. As the first point of contact for residents, families, visitors, and vendors, you will play an important role in creating a warm, welcoming, and positive experience for everyone who enters our facility.
If you enjoy helping people, thrive in a fast-paced environment, and have outstanding communication and organizational skills, we'd love to hear from you!
Responsibilities
-
Welcome residents, visitors, families, vendors, and guests in a courteous and professional manner.
-
Manage the front desk and provide exceptional customer service.
-
Answer and direct incoming phone calls promptly and accurately.
-
Assist visitors with directions, information, and general inquiries.
-
Coordinate visitor sign-in procedures and maintain security protocols.
-
Monitor lobby activity and help maintain a safe, organized, and welcoming environment.
-
Receive and distribute mail, packages, and deliveries.
-
Communicate effectively with nursing, administration, and other departments.
-
Assist with administrative tasks and special projects as assigned.
-
Promote a positive experience for residents and guests while representing the facility with professionalism.
Qualifications
-
Previous concierge, receptionist, hospitality, or customer service experience preferred.
-
Experience in a healthcare, rehabilitation, or skilled nursing setting is a plus.
-
Excellent communication and interpersonal skills.
-
Strong organizational skills with the ability to multitask.
-
Proficient with Microsoft Office and basic computer applications.
-
Professional appearance and positive attitude.
-
Ability to remain calm, courteous, and professional in a busy environment.
What We Offer
-
Pay Rate: $25.00 per hour
-
Medical, dental, and vision insurance for eligible employees
-
Paid time off and holiday pay
-
401(k) retirement plan
-
Opportunities for career advancement
-
Supportive and collaborative work environment
-
The opportunity to make a positive impact on residents and their families every day
Job Type: Full-Time
Pay: $25.00 per hour
Schedule: Flexible schedule, including evenings, weekends, and holidays as needed
Work Location: In Person – Queens, NY
Equal Opportunity Employer
Queens Center for Rehabilitation & Nursing is an Equal Opportunity Employer and is committed to fostering an inclusive workplace. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.
Apply today and become the welcoming face of Queens Center for Rehabilitation & Nursing!
#boost