Job Description
Job Description
We are looking for a personable and organized Concierge to support daily workplace operations in Boston, Massachusetts. This long-term contract position is ideal for someone who enjoys creating a welcoming office environment, assisting visitors, and keeping shared spaces running efficiently. The role involves a mix of front-desk support, vendor coordination, scheduling assistance, and general administrative tasks in an on-site setting.
Responsibilities:
• Maintain café, pantry, and breakroom areas by keeping them neat, well-organized, and properly stocked throughout the day.
• Coordinate food service needs, including arranging breakfast and lunch orders with external catering and service providers.
• Serve as a point of contact for vendors by organizing requests, following up on services, and helping ensure timely completion.
• Provide calendar and scheduling assistance to support smooth day-to-day office operations.
• Organize conference room usage by managing bookings and confirming meeting spaces are ready for guests and employees.
• Welcome visitors, oversee sign-in and sign-out activities, and help create a positive and welcoming arrival experience.
• Assist guests, customers, and tenants with workplace-related needs, including reservations, transportation coordination, and local recommendations when appropriate.
• Support general office administration and contribute to workplace experience initiatives that help the site operate effectively.
• At least 1 year of experience in concierge services, office support, administrative coordination, or customer-facing operations.
• High school diploma or equivalent required.
• Comfortable using basic computer applications and handling routine administrative tasks.
• Strong customer service skills with the ability to interact professionally with visitors, tenants, vendors, and internal staff.
• Experience coordinating schedules, calendars, reservations, or service requests in a fast-paced environment.
• Ability to manage multiple priorities while maintaining attention to detail and a well-organized workspace.
• Strong communication and follow-up skills for supporting vendors, catering arrangements, and office operations.
• Must be able to work on-site in Boston, Massachusetts in a part-time role of 20 hours per week.