Job Description
Job Description
Nevada Retina Associates is seeking an enthusiastic and energetic Front Desk Receptionist to join our Reno office. Ophthalmic office experience (2+ years) is preferred. We are looking for a dependable, punctual, bilingual individual who is a strong multitasker and possesses excellent computer, customer service, and communication skills.
Key Responsibilities:
- Manage daily front desk operations, including patient check-in and check-out
- Schedule patient appointments and follow-up visits
- Answer incoming calls, route calls appropriately, and assist with triage calls for new and existing patients
- Collect patient copays and outstanding balances
- Accurately input patient information, including scheduling, insurance, and demographic data, into the Practice Management system
- Provide a welcoming and professional first and last impression for our patients
Qualifications:
- High School Diploma or equivalency required
- 2+ years of ophthalmic office experience preferred
- Bilingual preferred
- Strong multitasking and organizational skills
- Excellent interpersonal, communication, and customer service skills
- Proficient with computers and data entry systems
- Dependable, responsible, and flexible with work hours
We are seeking someone who is confident in a fast-paced environment and committed to supporting a high-quality patient care experience at the front office.
We offer a competitive hourly wage and as well as a comprehensive benefits package including paid time off, quarterly incentive bonus, medical, dental, disability, life insurance and a 401(k) plan with employer contribution.
Nevada Retina Associates is an Equal Opportunity Employer.