Job Description
Job DescriptionAbout the Role:Aquino Medical Group in Pasadena, TX is looking for a friendly and organized Medical Receptionist to be the welcoming face of our practice. If you thrive in a fast-paced healthcare environment and love making patients feel at ease, we want to hear from you!
Responsibilities:
- Greet and check in patients in a professional and compassionate manner
- Schedule, confirm, and manage patient appointments using medical scheduling software
- Verify patient insurance eligibility and collect co-pays at time of service
- Maintain and update accurate patient records in the EMR/EHR system
- Answer multi-line phone system, route calls, and respond to patient inquiries
- Coordinate referrals, authorizations, and communication between patients and clinical staff
- Ensure front desk area is organized, stocked, and HIPAA compliant at all times
Requirements:
- 1+ year of experience as a medical receptionist or in a healthcare front office role
- Familiarity with EMR/EHR systems and medical scheduling software
- Knowledge of medical insurance verification and billing basics
- Strong communication and interpersonal skills with a patient-first attitude
- Ability to multitask and stay organized in a busy clinical environment
- Understanding of HIPAA regulations and patient confidentiality requirements
- High school diploma or equivalent required; medical office certification a plus
About Us:Aquino Medical Group is a trusted healthcare provider serving the Pasadena, TX community with a commitment to compassionate, high-quality patient care. Our patients choose us for our attentive service and dedication to their well-being. We foster a supportive team environment where every staff member plays a vital role in delivering an exceptional patient experience.