Job Description
Job DescriptionAbout the Role:Aquino Medical Group in Pasadena, TX is looking for a friendly and organized Medical Receptionist to be the welcoming face of our practice. If you thrive in a fast-paced healthcare environment and love making patients feel at ease, we want to hear from you!
Responsibilities:
- Greet and check in patients in a professional and courteous manner
- Schedule, confirm, and manage patient appointments using medical scheduling software
- Verify patient insurance eligibility and collect co-pays at time of service
- Maintain and update accurate patient records and electronic health records (EHR)
- Answer and route incoming phone calls, respond to patient inquiries
- Coordinate referrals and communicate with other healthcare providers as needed
- Ensure front desk area is organized, clean, and HIPAA-compliant at all times
Requirements:
- High school diploma or GED required; medical office training or certification a plus
- Prior experience as a medical receptionist or in a healthcare front office setting preferred
- Familiarity with EHR/EMR systems and medical scheduling software
- Knowledge of medical insurance verification and billing processes
- Strong communication skills with a warm, patient-centered approach
- Ability to multitask and stay organized in a busy clinical environment
- Bilingual (English/Spanish) a plus for serving our diverse patient community
About Us:Aquino Medical Group is a trusted healthcare provider serving the Pasadena, TX community with compassionate, patient-focused medical care. Our patients choose us for our dedication to quality care and our welcoming, supportive environment. We pride ourselves on building a team that is just as passionate about people as they are about medicine.