Medical Receptionist
Health md urgent care
West Springfield, MA 01089, USA
6/14/2022
Healthcare
Full Time
Job Description
Job DescriptionWe are seeking a professional, reliable, and patient-focused Medical Receptionist to join our fast-paced urgent care team. The ideal candidate is organized, detail-oriented, and able to multitask efficiently while maintaining a welcoming and compassionate demeanor.
Responsibilities include:
- Greeting and checking in patients in a friendly and professional manner
- Verifying insurance eligibility and collecting co-payments
- Scheduling appointments and managing patient flow
- Answering multi-line phone systems and responding to inquiries
- Entering and updating patient information accurately in the EMR system
- Scanning, faxing, and managing medical documents
- Coordinating with clinical staff to ensure smooth daily operations
- Maintaining confidentiality in accordance with HIPAA guidelines
Qualifications:
- Prior medical receptionist or healthcare front desk experience preferred
- Knowledge of insurance verification and basic billing procedures
- Strong communication and customer service skills
- Ability to work in a high-volume environment
- Proficiency with EMR systems and basic computer applications
- Dependable, punctual, and team-oriented
We are looking for someone who takes initiative, maintains professionalism under pressure, and contributes positively to a team-based clinical environment.