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<h3>Job Description</h3>
Job DescriptionOur Healthcare client is seeking to fill several Guest Services contract roles, both part time and fulltime hours, varying shifts. Guest Services provides personal assistance, support and resources for patients and guests. The focus is on our guest's unique needs before, during and after their visit. Guest Services provides a one call resource for patients and families.What you will do:• Support the day to day operations of the service recovery and patient amenity programs, facilities and emergency management programs as well as the retail program. Ensures inventory is in place and ensures through reporting mechanisms correct utilization of such items. Provides in-services as necessary across the organization. Continuously assesses and tries to improve department’s performance based on “customer” needs; directs and participates in improving performance and services which benefit staff, patients and other customers.• Ensures retail programs meet sales goals, supports merchandise plan against inventory; enforces pricing strategies.• Support department process improvements that are in place and follows up to ensure sustainability. Ensures compliance for patient amenities’ infection control protocols are followed.• Participates in cross-functional workgroups as required to help foster design programs that are patient and family centered.• Assists in the implementation of changes based on data analysis related to productivity, quality control and desired outcomes.Education Qualifications:• Bachelor’s degree from an accredited college or university with a major in management, healthcare administration, business administration, hospitality services, or a related field preferredExperience Qualifications:• 3 years of progressively responsible and directly-related work experienceRequired Knowledge, Skills and Abilities:• Knowledge of principles, practices, standards, and current trends in customer service• POS systems knowledge preferred• Ability to adjust communication to fit the needs and level of understanding of the receiver• Ability to demonstrate customer services and navigation skills in interactions with patients, families, physicians, nurses, and other staffLicenses and Certifications:• None

Patient Experience - Guest Services

<h3>Job Description</h3>
Job Description
The Corner Nail Bar in Oakland, CA is looking for one front desk receptionist to join our 4 person strong team. We are located on 389 15th St. Our ideal candidate is a self-starter, punctual, and reliable.
Candidate must:
<ul>
<li>Be reliable and well organized</li>
<li>Have strong work ethic</li>
<li>Be reliable and professional</li>
<li>Excellent customer service skills</li>
<li>Positive attitude</li>
<li>Ability to multi-task in a busy environment</li>
<li>Possess basic computer skills</li>
<li>Detail-oriented</li>
<li>Hard working</li>
</ul>
Responsibilities (but are not limited to) :
<ul>
<li>Answering the phone and scheduling appointments</li>
<li>Greet clients</li>
<li>Processing payments and gift voucher</li>
<li>Salon opening or closing duties</li>
<li>Keep reception area tidy, clean, and organized</li>
<li>Recommend treatments/services to clients and up sell services</li>
<li>Provide assistance and support to owners and technicians</li>
<li>Maintain beverage area clean and restocked</li>
<li>Maintain wait area and other common area clean</li>
<li>Help with inventory and restocking supplies</li>
</ul>
Experience:
<ul>
<li>1+ year (but willing to train)</li>
<li>Customer Service: 1+ year (required)</li>
</ul>
Language:
<ul>
<li>Vietnamese (Required)</li>
</ul>
Benefit:
<ul>
<li>Store discounts</li>
<li>Bonus</li>
<li>Flexible schedule</li>
</ul>
Job Types: Full-time, Part-time
Pay: $14.14 - $15.00 per hour
COVID-19 considerations:
All customers are required to wear a mask and temperature checked at check inpplication. Thank you.

Front Desk Receptionist at The Corner Nail Bar

<h3>Job Description</h3>
Job Description
*** Prior Hospitality experience is PREFERRED***
** ** ** Hiring Bonus for those who are willing to start ASAP ** ** ** We have immediate openings for experienced Guest Service Agents/Night Auditors. Must be able to work AM,PM and Night shifts with weekends and holidays.
Prior IHG (Opera) experience a plus!
JOB PURPOSE:
Represents the Hotel to guests throughout all stages of the guest stay. Greet, assist and resolve guest matters with the utmost professional, courteous and efficient manner. Must be sales minded. Presents options and alternatives to guests and offers assistance in making choices. This position reports to the Front Office Manager.
ESSENTIAL JOB FUNCTIONS:
<ul>
<li>Maintain confidentiality of any and all proprietary information at all times.</li>
<li>Follow all Company Policies and be on time to work, as scheduled.</li>
<li>Meet with supervisor to review assignments, anticipate business levels, changes and other information pertinent to the job performance.</li>
<li>Ensure Outstanding customer care at all times.</li>
<li>Maintains a friendly, cheerful and courteous demeanor at all times.</li>
<li>Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.</li>
<li>Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.</li>
<li>Check in/out guests, including assigning guest's rooms and accommodating special requests whenever possible.</li>
<li>Provides orientations of the Hotel.</li>
<li>Assists in preregistration and blocking of rooms for reservations.</li>
<li>Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.</li>
<li>Understands room status and room status tracking.</li>
<li>Knows room locations, types of rooms available, and room rates.</li>
<li>Knows how to use front office equipment.</li>
<li>Process guest check-outs.</li>
<li>Follows procedures for issuing and closing safe deposit boxes used by guests.</li>
<li>Works closely with the housekeeping department in the keeping room status reports up to date</li>
<li>(check outs, late checkouts, early check-ins, special requests, and day use rooms), and coordinates</li>
<li>requests for maintenance and repair work.</li>
<li>Uses proper telephone etiquette.</li>
<li>Performs cashiering tasks, such as bill/invoice settlement, posting charges to the guest, paid out's,</li>
<li>etc.</li>
<li>Reports any unusual occurrences or requests to the manager or assistant manager.</li>
<li>Maintains the cleanliness and neatness of the front desk area.</li>
<li>Understand that business demands sometimes make it necessary to move employees from their</li>
<li>accustomed shift to other shifts.</li>
<li>Perform any other duties as and when assigned by management.</li>
</ul>
QUALIFICATIONS &amp; SKILLS:
Essential:
<ul>
<li>High School Graduate or equivalent work-related experience.</li>
<li>1-year experience in similar position, preferably in the hospitality environment.</li>
<li>Display a competent level of computer literacy.</li>
<li>Must possess initiative, excellent guest service and decision making skills.</li>
<li>Ability to type at least 40 words per minute.</li>
<li>Ability to compute basic mathematical calculations.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
<li>Ability to work well under pressure coordinating multiple requests at any given time.</li>
<li>Ability to work cohesively with other departments and co-workers as part of a team.</li>
<li>Flexibility in schedule.</li>
<li>Ability to schedule various services for individuals.</li>
<li>Ability to perform job functions with minimal supervision.</li>
<li>Ability to relay instructions and ask for help.</li>
</ul>
COVID-19 Precaution(s):
<ul>
<li>Personal protective equipment provided or required</li>
<li>Plastic shield at work stations</li>
<li>Temperature screenings</li>
<li>Social distancing guidelines in place</li>
<li>Sanitizing, disinfecting, or cleaning procedures in place</li>
</ul>

Guest Service Agent

<h3>Job Description</h3>
Job DescriptionSalary: $25.00 per hour 
THE SAN MATEO COUNTY EVENT CENTER IS SEEKING EXPERIENCED CONCESSION COOKS TO WORK SPECIAL EVENTS
Working for the San Mateo County Event Center and Fair is an excellent opportunity to be part of a vibrant and exciting team. The Event Center and Fair (a 501c3 Non Profit) is a great place to use your administrative skills in a multifaceted and fun environment. You will have the chance to work with a diverse group of people and help create memorable experiences for guests. Working for the San Mateo County Event Center and Fair is a great way to gain experience and positively impact the community.
 
The San Mateo County Event Center is a public assembly facility which hosts a wide variety of events and produces the San Mateo County Fair and operates the Jockey Club, a satellite wagering facility for horseracing as well as a full-service catering and food service operation.
The concessions cook will produce visually appealing and good tasting foods to SMCEC standards. Preparation of meals may be exhibition style to order for customers. 
 
This position provides concession cook services during select events on an as needed basis. This is not a full-time position and this position does not have a regular work schedule. You will be offered shifts as they become available based on business needs.
 
Rate of pay: $25.00 per hour
 
Essential Functions/Responsibilities 
Essential and other important responsibilities and duties may include but are not limited to the following: 
 
<ul>
<li> Preparing food according to SMCEC guidelines &amp; recipes</li>
<li> Observe and test foods to determine if they have been cooked sufficiently, taking temperatures. Adjust seasoning to SMCEC guidelines &amp; recipes</li>
<li> Grilling, cooking, and frying foods. Grilling and garnishing hamburgers and other meats.</li>
<li> Planning and managing work orders to ensure all items of an order are finished and served at the same time.</li>
<li> Season and cook food according to recipes and experience.</li>
<li> Weigh, measure, and mix ingredients according to recipes, using various kitchen utensils and equipment.</li>
<li> Portion, arrange, and garnish food, and serve food to patrons.</li>
<li> Performing simple food preparation tasks, such as slicing up meats and vegetables.</li>
<li> Completing orders from steam tables, plating the food, and serving to the customers.</li>
<li> Stocking concession stand shelves.</li>
<li> Cleaning food preparation equipment and areas.</li>
<li> Regulate temperature of ovens, broilers, grills, and roasters.</li>
<li> Must follow all safety rules and actively prevent accidents.</li>
<li> Must comply with all ServSafe and HACCP programs and principles.</li>
<li> Must be able to correctly and safely use standards kitchen equipment. Chefs' knives; Convection ovens; Rotating rack ovens; Meat and cheese slicing machines, steamers, grills and broilers.</li>
<li> Knowledge of raw materials, production processes, quality control, costs, and other techniques for food preparation.</li>
<li> Perform additional duties as assigned.</li>
</ul>
Qualifications
<ul>
<li> Commitment to quality service, have a severely strong work ethic and be truly passionate about food. </li>
<li> Basic understanding of professional cooking skills, local and seasonal ingredients, and diverse cooking styles and cultures.</li>
<li> Understanding and knowledge of safety, sanitation and food handling procedures.</li>
<li> Strong customer service skills.</li>
<li> Ability to multi-task, manage time and work well under pressure.</li>
<li> Ability to build and maintain positive working relationships with management, co-workers, clients and customers using principles of good customer service.</li>
<li> Possess a positive attitude, work well independently and as part of a team.</li>
<li> Requires being responsible, reliable and dependable to fulfill job obligations.</li>
<li> Work long and irregular hours including evenings, weekends and holidays.</li>
</ul>
 
Minimum Requirements
<ul>
<li> Any combination of education, experience and training that would provide the required knowledge and abilities to perform the responsibilities of this position. High school diploma or equivalent. </li>
</ul>
 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand and walk. The employee is frequently required to make repetitive hand movements in the performance of daily duties. Employee is occasionally required to sit, reach with hands and arms and stoop, kneel or crouch. The employee must occasionally lift and/or move up to 50 pounds. May be exposed to grease, smoke, fumes, solvents, chemicals, heat and sharp objects. Must be able to speak, hear and see. Vision requirements are close vision, distance vision, peripheral vision and ability to adjust focus.

Concession Cook

<h3>Job Description</h3>
Job Description
Homebase123 in San Francisco, CA is looking for one employee to join our 22 person strong team. We are located on Homebase Location Address Dsfds. Our ideal candidate is attentive, punctual, and engaged.
We are looking forward to receiving your application. Thank you.
Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.
About SomeCoolCompany: Test
 
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg &amp; data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Employee at Homebase

<h3>Job Description</h3>
Job Description
Job Purpose: 
Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints, trains, supervises, schedules and assists in evaluating staff.
Job Responsibilities: 
<ul>
<li>Oversee the front desk staff to ensure optimal guest experience and smooth front desk operation. Pitching in, you attend to guest needs at the front desk. You know the property layout by heart to ably guide guests and answer questions.</li>
<li>Create an environment where motivated people want to join, learn, do their best, and advance. Oversee a diverse team of motivated desk agents by modeling the way, by training, empowering, and coaching throughout the employment lifecycle.</li>
<li>Monitor workflow, room status and group activity and effectively communicate info for well-informed fellow departments, to increase team efficiency and overall productivity.</li>
<li>Delegate tasks, monitor line level staff and act as a liaison with other departments.</li>
<li>Help with security by ensuring cashier reports balance, banks and deposits are verified, and key control is monitored.</li>
<li>Provide emergency assistance to residents as needed.</li>
<li>Monitor building safety.</li>
<li>Participate as part of the support team for residents.</li>
<li>Excellent verbal and written English communication skills, with a second language helpful.</li>
<li>Use personal judgment and specialized knowledge to give information to people.</li>
<li>Customer Focus, anticipates guest needs and responds pleasantly and professionally</li>
<li>Experience in cash handling and credit cards</li>
<li>Experience in maintaining confidential information, including guest registration and cc information.</li>
<li>The ability to access, retrieve and leverage info from the hotel property management system is expected.</li>
<li>Ability to work well with others and encourage the same values in team members</li>
<li>Composure to work under pressure and to address and resolve guest problems or concerns</li>
<li>Approachability to encourage effective communication with guests and fellow team members</li>
<li>Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.</li>
<li>General office equipment and cash register operation knowledge is expected.</li>
<li>Other duties as assigned.</li>
</ul>
Job Skills:
<ul>
<li>Speak clearly and listen carefully.</li>
<li>Use personal judgment and specialized knowledge to give information to people.</li>
<li>Communicate well with many different kinds of people.</li>
<li>Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.</li>
<li>Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.</li>
</ul>
Job Qualifications: 
Education:
HS Diploma or equivalent.
Experience:
Minimum 3 months hospitality, general office, accounts receivable, or customer service experience.
Schedule:
<ul>
<li>Day shift</li>
<li>Evening shift</li>
<li>10 hour shift</li>
<li>12 hour shift</li>
<li>8 hour shift</li>
<li>Weekend Availability</li>
<li>Monday to Sunday</li>
<li>On Call</li>
<li>Overtime</li>
</ul>
Benefits:
<ul>
<li>Completive Salary</li>
<li>Employee Hotel discount</li>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision insurance</li>
<li>Paid Holiday, Vacation and Sick Days</li>
<li>Disability Insurance</li>
<li>Flexible schedule</li>
<li>Various Bonus Programs</li>
<li>Signing Bonuses</li>
<li>Referral program</li>
<li>Commission for referred and booked hotel business</li>
</ul>
COVID-19 Safety Precautions:
<ul>
<li>Personal Protective Equipment provided</li>
<li>Plastic shields at work stations</li>
<li>Temperature screenings</li>
<li>Social distancing guidelines in place per CDC guidelines</li>
<li>Sanitizing, disinfecting, and cleaning procedures in place</li>
</ul>
We are an equal opportunity employer and consider all qualified applicants equally without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Guest Services Supervisor

<h3>Job Description</h3>
Job DescriptionSalary: $19 
Job Title: Night Auditor
 
Hotel/Department: Front Desk Operations
 
Reports to: Hotel Operations Manager
 
Job Overview: Responsible for the auditing of all charges and postings, correcting work as required. The Night Auditor reconciles daily activity and closes all accounts in preparation for the new day. All information will be processed and formatted into daily reports and distributed as the Morning Reports. Check-in/check-out hotel guests courteously and efficiently: process all payments according to hotel requirements. Provide information and assistance to guests and visitors.
 
Job Responsibilities: 
<ol>
<li> Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.</li>
<li> Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.</li>
<li> Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.</li>
<li> Maintain positive guest relations at all times.</li>
<li> Resolve guest complaints, ensuring guest satisfaction.</li>
<li> Maintain complete knowledge of:</li>
<li>All hotel features/services, hours of operation.</li>
<li>All room types, numbers, layout, dcor, appointments, and location.</li>
<li>All room rates, special packages, and promotions.</li>
<li>Daily house count and expected arrivals/departures.</li>
<li>Room availability status for any given day.</li>
<li>Scheduled daily group activities.</li>
<li> Monitor and maintain cleanliness, sanitation, and organization of assigned work areas including but not limited to the front desk, lobby, breakfast area, and exterior of the property. </li>
<li> Pick up, count and maintain bank. Secure bank at all times.</li>
<li> Read the log book daily and record all pertinent information in the log book.</li>
<li> Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas.</li>
<li> Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety.</li>
<li> Fulfills guests needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed.</li>
<li> Resolves guest problems/complaints; utilizes own best judgment in resolving issues or refers to management as needed.</li>
<li> Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt.</li>
<li> Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation.</li>
<li> Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork.</li>
<li> Maintains front desk area in a clean and orderly fashion.</li>
<li> Possesses and maintains thorough knowledge of hotel and areas attractions.</li>
<li> Completes all necessary paperwork; maintains files and records.</li>
<li> Performs clerical duties as required including but not limited to filing, photocopying, faxing, and mailing.</li>
<li> Performs other duties as assigned by manager.</li>
</ol>
 
 
PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following: 
<ul>
<li>Stand for long periods of time.</li>
<li>Calculate figures and amounts.</li>
<li>Understand and respond to a diverse population.</li>
</ul>
 
 
*This list is not finalized. Management reserves the right to add to or deduct from this list at any time without prior notice.

Night Auditor

<h3>Job Description</h3>
Job DescriptionSalary: $17 
Job Title: Front Desk Agent
 
Hotel/Department: Front Desk Operations
 
Reports to: Hotel Operations Manager
 
Job Overview: Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.
 
Job Responsibilities: 
<ol>
<li> Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.</li>
<li> Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.</li>
<li> Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.</li>
<li> Maintain positive guest relations at all times.</li>
<li> Resolve guest complaints, ensuring guest satisfaction.</li>
<li> Maintain complete knowledge of:</li>
<li>All hotel features/services, hours of operation.</li>
<li>All room types, numbers, layout, dcor, appointments, and location.</li>
<li>All room rates, special packages, and promotions.</li>
<li>Daily house count and expected arrivals/departures.</li>
<li>Room availability status for any given day.</li>
<li>Scheduled daily group activities.</li>
<li> Monitor and maintain cleanliness, sanitation, and organization of assigned work areas including but not limited to the front desk, lobby, breakfast area, and exterior of the property. </li>
<li> Pick up, count and maintain bank. Secure bank at all times.</li>
<li> Read the log book daily and record all pertinent information in the log book.</li>
<li> Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas.</li>
<li> Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety.</li>
<li> Fulfills guests needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed.</li>
<li> Resolves guest problems/complaints; utilizes own best judgment in resolving issues or refers to management as needed.</li>
<li> Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt.</li>
<li> Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation.</li>
<li> Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork.</li>
<li> Maintains front desk area in a clean and orderly fashion.</li>
<li> Possesses and maintains thorough knowledge of hotel and areas attractions.</li>
<li> Completes all necessary paperwork; maintains files and records.</li>
<li> Performs clerical duties as required including but not limited to filing, photocopying, faxing, and mailing.</li>
<li> Performs other duties as assigned by manager.</li>
</ol>
 
 
PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following: 
<ul>
<li>Stand for long periods of time.</li>
<li>Calculate figures and amounts.</li>
<li>Understand and respond to a diverse population.</li>
</ul>
 
 
*This list is not finalized. Management reserves the right to add to or deduct from this list at any time without prior notice.

268 Travel & Tourism Jobs in Daly City, CA, USA