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<h3>Job Description</h3>
Job Description
Hotel Night Auditor&nbsp;
We are looking for an intelligent, driven, and courteous night auditor. We always strive for our best and our customers see it.&nbsp; This team member is crucial to the property's success ensuring that our guests are provided a fast accurate check-in by a smiling friendly face after their long travels.In addition to managing our guests check-in and check-outs, the Night Auditor will be the first responder to any guest issues and assist in keeping our property quiet, ensuring our guests have a great night's sleep! Additionally, the Night Auditor is responsible for accurately running the audit each&nbsp;evening to ensure proper accounting and payment processing.&nbsp;
 The person selected for this role will have:
<ul>
<li>2+ years of experience in a hands-on customer service role, preferably in a hospitality environment</li>
<li>Computer efficiency</li>
<li>Passion for customer service</li>
<li>Strong ability to multitask and prioritize</li>
<li>Problem identification and resolution skills</li>
<li>Ability to work with very limited supervision (the Night Auditor is often the only employee on duty)</li>
<li>Strong administrative skills</li>
<li>Ability to remain calm while handling guest concerns and situations at night</li>
<li>Ability to stay awake and maintain focus for long periods of inactivity</li>
</ul>
Some of the duties include:
<ul>
<li>Checking guests in and out</li>
<li>Answering questions about the neighborhood and surrounding areas</li>
<li>Setting up morning coffee and other breakfast preparations</li>
<li>Having conversations with guests throughout the morning/night to give them a great experience</li>
<li>Assembling and reviewing daily financial/operations records</li>
<li>Ensuring guests have a quiet experience by enforcing noise curfews, occupant policies, etc.</li>
<li>Maintaining strong relationships with local law enforcement when they are on-site</li>
<li>Capturing company point-of-contact info when available to assist with sales activities</li>
<li>Reporting any facility issues such as lighting, vending machines, property damage to management</li>
<li>Various administrative tasks as assigned by the General Manager</li>
<li>Routine walks around the property to ensure hotel maintains a quiet and safe environment</li>
</ul>
We are looking for part time to full time employees. Past hospitality experience is necessary.

Hotel Night Auditor

<h3>Job Description</h3>
Job Description
&nbsp;Fairfield Inn Marriott seeks full-time and part-time&nbsp;Night Auditors/Front Desk Associates&nbsp;to join their hotel team. This position is key to delivering outstanding guest experiences, especially during the check-in and check-out process. Flexible schedules are available.&nbsp;
WHAT YOU WILL DO
<ul>
<li>Delight guests by providing information on hotel services, amenities, and local knowledge and attractions (directions, places to eat, entertainment, etc.).</li>
<li>Engage and sell rooms to walk-in customers.</li>
<li>Enter, change, post, and process reservations/charges to guest accounts using a computerized system.</li>
<li>Respond in a timely and friendly manner to guest inquires on making a reservation, account charges, complaints, inquiries, etc.</li>
<li>Inform housekeeping of room statuses and availability.</li>
<li>Clean and tidy up front desk area</li>
<li>Balance cash drawer.</li>
<li>Work collaboratively with team members and stay current on with communication log.</li>
<li>Set up Breakfast&nbsp;</li>
</ul>
COMPENSATION.&nbsp;Starting wage is based on experience.&nbsp;PERKS.&nbsp;Team members enjoy substantially discounted room rates at Hampton Inn and Hilton hotels nationwide. SCHEDULE. Part-time positions available for 10pm-6am shift. Part-time and full-time position available for the 2 pm-10 pm position.&nbsp;Flexibility required to cover nights, weekends and/or holidays as needed.&nbsp;QUALIFICATIONS.
<ul>
<li>Must be 18 years of age or older.</li>
<li>Preference given to candidates with prior&nbsp;hotel front desk experience.</li>
<li>Someone who is passionate about delivering exceptional customer service at all times and understands that we’re leaders in our industry and in our community-integrity is essential.</li>
<li>Will work with a computerized hotel guest reservation system and the internet to maintain accounts and search for work-related information.</li>
<li>Flexibility in your schedule (days, nights, weekends, holidays) customary with the hotel industry.</li>
<li>Someone motivated to use safe work practices and is resourceful in solving problems.</li>
<li>Position requires an ability to lift up to 30 pounds, push/pull up to 100 pounds, stand for long periods of time, and work with cleaning chemicals as needed.</li>
</ul>
 &nbsp;

Front Desk/Night Audit

<h3>Job Description</h3>
Job Description
The culture at LBI is built on our shared core VIVÂMEE Values – JOY, HUMILITY, &amp; MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members &amp; guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team.
Come join a fun team with an amazing culture while working in a beautiful environment! 
Perks for being a team member:
<ul>
<li>Benefits (Medical, Dental, Vision) for Full-time team members</li>
<li>401k for Full-time team members</li>
<li>Discounted merchandise and dining</li>
<li>Discounts on hotel stays at all VIVÃ‚MEE Hospitality resorts</li>
<li>Exciting work culture</li>
</ul>
The role of the Guest Room Attendant is to ensure hotel rooms are clean, orderly, attractive, equipment operating as intended, and ready for use to meet guest arrival schedule. 
Responsibilities:
<ul>
<li>Promote and portray the VIVÃ‚MEE Values.</li>
<li>To know understand and adhere to company established policy and procedures.</li>
<li>To respond to guests promptly.</li>
<li>To perform cleaning operations daily in guest rooms according to company standards including the daily changing of bed linens, towels, cleaning the bathroom, dusting, vacuuming, and removal of trash.</li>
<li>To refresh rooms for guests staying multiple nights (changing towels, making beds, replace amenities, etc.).</li>
<li>Make-up sofa bed when required.</li>
<li>To ensure the correct number of towels, washcloths, face cloths and amenities are left in each room.</li>
<li>To be familiar with all rooms</li>
<li>To restock housekeeping carts.</li>
<li>To observe and report repairs and damages as needed.</li>
<li>To replace light bulbs, hangers, irons, clocks, etc. as needed.</li>
<li>Fold and assemble all sheets, pillowcases and blankets when returned from laundry 3 times per week or more if required.</li>
<li>Decorate rooms with swans and flowers for special occasions.</li>
<li>Turndown service for special holidays.</li>
<li>Strip down all rooms upon checkout; take towels to basement; take sheets and blankets to storage bins.</li>
<li>Remove all trash; turn off lights and air conditioners upon checkout during shifts.</li>
<li>Assist maintenance with vacuuming halls and dusting furniture on 2nd floor lobby when needed and/or requested.</li>
<li>To sort towels and sheets; load washing machine; load dryer; and, fold items from dryer.</li>
<li>Deep clean rooms two times a year or when required (assisted by maintenance).</li>
<li>Must be able to lift a minimum of 25 lbs. </li>
</ul>
Requirements
<ul>
<li>Previous hotel-related experience desired.</li>
<li>Ability to read, speak, understand, and communicate in basic English preferred.</li>
<li>Lift up to 40lbs </li>
<li>Must be available weekends</li>
</ul>
 Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
LBI National Golf and Resort is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, LBI may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.

Guest Room Attendant - PT Weekends only

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Company parties</li>
<li>Competitive salary</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Free uniforms</li>
<li>Opportunity for advancement</li>
</ul>
 Job description: Join our Team! The Big Chill 30A is a family friendly entertainment complex located on historic 30A, nestled between Alys Beach and Seaside. Our venue hosts 5 restaurants, 3 bars, an arcade, retail shops, an amphitheater for live music and a 25 LED Jumbotron for sports and movies. We are open year-round, from 7am to 10pm. We are now hiring for the spring/summer! Our "Festival" team is the backbone of our operations department. On top of general property cleaning and maintenance, they stock our restaurants and bars continuously throughout the day. They will also directly assist other positions (ice cream, bar, food prep, etc.) during peak business hours as needed. This is a great entry-level position if you want to learn more about all aspects F&amp;B Operations. We have both Full Time and Part Time positions available and offer flexible scheduling for students and seasonal employees. Key Responsibilities Team 
<ul>
<li>Able to work in an environment that relies on teamwork to achieve success</li>
<li>Maintain positive interactions and attitude with team members and management</li>
<li>Practice discretion with sensitive information- wages, tips, personal matters</li>
<li>Communicate effectively with team members &amp; management </li>
<li>Support the team by asking for and offering assistance when needed</li>
</ul>
Service 
<ul>
<li>Report to scheduled shifts on time, in uniform and ready for the shift</li>
<li>Communicate clearly and establish positive guest relations</li>
<li>Exceed guest expectations by offering additional assistance, guidance &amp; service</li>
<li>Anticipate &amp; recognize challenges and offer solutions </li>
<li>Adapt to changes in business with efficiency and energy</li>
<li>Display patience and empathy</li>
<li>Contribute to a family friendly atmosphere</li>
</ul>
Operations 
<ul>
<li>Maintain cleanliness of property including all garbage receptacles, tables, floors, lawn, common areas and restrooms</li>
<li>Contribute to the maintenance of guest service areas before, during and after the shift</li>
<li>Set for success throughout the shift with proper stock Ensure all daily/weekly/monthly cleaning lists are upheld</li>
<li>Uphold proper safety and sanitation standards</li>
<li>Strive for efficiency and urgency</li>
<li>Adhere to all policies in THE BIG CHILL handbook</li>
</ul>
General 
<ul>
<li>Able to read, write, speak and understand English</li>
<li>Stand or walk for extended periods of time</li>
<li>Ability to work outside in all weather conditions including seasonally hot or cold temperatures</li>
<li>Reach, stoop, bend and lift up to 50lbs (hand trucks &amp; carts available)</li>
</ul>
*Workplace hazards may include, but are not limited to, cuts, slips, falls, trips &amp; burns *Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. *While this job description is intended to be an accurate reflection of the essential job required, management reserves the rights to modify, add, or remove duties from particular jobs and to assign other duties as necessary

Property Attendant

<h3>Job Description</h3>
Job Description
Job Title: Hotel Operations Manager (Full-Time – Rooms Division) Location: St. Thomas, U.S. Virgin Islands Employment Type: Full-Time
Job Description: Lindbergh Bay Hotel &amp; Villas is hiring a full-time Hotel Operations Manager to lead our Rooms Division through a strategic turnaround and into long-term stability. This is an opportunity for an experienced professional to take full ownership of Front Desk and Housekeeping operations while contributing to the hotel's overall improvement and financial performance.
We are seeking a motivated leader who understands the unique dynamics of operating in the Caribbean and is ready to deliver structure, accountability, and results.
Key Responsibilities:
<ul>
<li> Direct all day-to-day operations of the Rooms Division, including Front Desk and Housekeeping </li>
<li> Lead departmental teams with a focus on service excellence, cost control, and team morale </li>
<li> Conduct operational audits and implement efficient scheduling, payroll, and labor practices </li>
<li> Work closely with hotel ownership on strategic KPIs and ongoing improvement plans </li>
<li> Standardize operating procedures, guest service recovery, and staff development initiatives </li>
<li> Monitor and control financial systems including purchasing, inventory, and petty cash </li>
</ul>
Preferred Experience and Skills:
<ul>
<li> 3+ years in hotel Rooms Division management </li>
<li> Caribbean experience or ease of relocation to remote/island setting </li>
<li> Strong financial acumen; able to manage and report on key cost centers </li>
<li> Familiarity with Roomkey PMS, Amadeus TravelClick/iHotelier, OTAs, and Sage Intacct </li>
</ul>
Compensation:
<ul>
<li> Base salary $65,000 with bonus potential </li>
<li> Compensation flexibility for high-impact candidates </li>
<li> Full relocation support and furnished apartment provided</li>
</ul>

Hotel Operations Manager (Full-Time - Rooms Division) St. Thomas

<h3>Job Description</h3>
Job DescriptionDescription:
SUMMIT HOSPITALITY GROUP: GUEST SERVICES MANAGER JOB DESCRIPTION
 
SUMMARY: The Guest Services Manager for the Hotel Division of Summit Hospitality Group has leadership responsibility for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Guest Services Manager will possess strong communication and people skills and a sense of urgency for resolving guest problems and issues with a friendly manner and ensure that appropriate action(s) are taken to guarantee guest satisfaction. This is a very visible position for which adherence to corporate policies and procedures as well as Franchise Brand standards is paramount.
PREREQUISITES/QUALIFICATIONS:
· A minimum of 2-5 years of experience with name Brand hotel/restaurant companies
· 2-5 years of progressive management experience preferred
· Service oriented style with professional presentation and interpersonal skills
· Hotel/Hospitality degree an asset
· Clear concise written and verbal communication skills (English)
· Proficient in Microsoft &amp; Excel
· High energy, entrepreneurial spirit, motivational leader.
· Interest in career progression in hotel/hospitality management roles
DUTIES &amp; RESPONSIBILITIES:
· The expectations of this position require a 50 hour work week which includes weekends/evenings (Saturday and/or Sunday). Hours beyond 50 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt
· Responsible for short and long term planning and management of the hotel’s Front Office operations
· Develop and recommend the budget, labor costs plans in collaboration with the AGM &amp; GM of the hotel
· Strict adherence to approved budget for the hotel operations
· Ensure proper staffing levels for customer service goals
· Maintain guest room inventory
· Coach and counsel employees to reflect Corporate and Brand Service Standards and Procedures
· Perform all tasks of a Front Office staff as needed to facilitate service
· GSM tasks include: Coding invoices, daily deposits, accounts receivables, scheduling, processing/protecting petty cash, room inspections
· Maintain excellent communications with Housekeeping Department
· Maintain information on prices, rates, special packages, programs, etc.
· Investigate, analyze, resolve and report guest complaints in a timely fashion
· Create expectations, lead people, manage processes, and hold people accountable for the agreed upon tasks and responsibilities
· Cover open shifts due to call offs and/or low business levels
· Must be able to work all shift including weekends and evenings
· Capable of developing and training subordinates
· Inspect public areas and ensure proper cleanliness
· Duties are subject to change and additional responsibilities/tasks may be assigned as needed
WORK ENVIRONMENT:
· Flexible work schedule
· Able to lift 25 lbs.
· Valid Driver’s License
· Sitting, standing, moving for extended periods of time
Benefits:Fulltime Employees
<ul>
<li>Personal time</li>
<li>Insurance benefits</li>
<li>Vacation time</li>
<li>Hotel Discounts</li>
</ul>
Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.
Requirements:

Guest Services Manager at Fairfield Inn Winston Salem

<h3>Job Description</h3>
Job DescriptionDescription:
 
JOB DESCRIPTION
JOB TITLE: NIGHT AUDITOR
DEPARTMENT: GUEST SERVICES
REPORTS TO: GUEST SERVICES MANAGER/OPERATIONS MANAGER
JOB TYPE: PART-TIME POSITIONS AVAILABLE
Summary: The Hotel Night Auditor for Summit Hospitality Group is responsible for posting and balancing room, restaurant, and bar guest folio charges. Maintaining files and resetting systems for the next day’s operation. Greets and assists with late guest arrivals and early departures by handling guest check-ins and check-outs while providing prompt and courteous service, including receiving telephone calls, guest requests, guest reservations, faxes and ensuring complete satisfaction during PM shift. Submits paperwork through established communication channels to Corporate Office-designated Accounting Manager.
Qualifications:
<ul>
<li>Two (2) years previous experience as a Night Auditor for a name brand hotel chain; preference for Marriott, Hilton, Hyatt.</li>
<li>Strong leadership skills</li>
<li>Excellent oral and written communication skills</li>
<li>Demonstrates planning and organizational ability</li>
<li>Able to prioritize and quickly change direction as needs arise</li>
<li>Working knowledge of FOSSE, OPERA, HILTON ONQ depending on brand, Microsoft programs, and Micros Restaurant Management System, preferable</li>
<li>Able to diagnose and repair simple computer problems</li>
<li>Exceptional knowledge in accounting operations to include all aspects of A/R, A/P, etc.</li>
<li>Skilled in math and able to operate a 10 key by touch</li>
</ul>
Responsibilities:
<ul>
<li>Run audit reports/journals from Front Office Systems</li>
<li>Prepare daily revenue reports by auditing system accounts and journals to breakdown revenue for food and beverage operations</li>
<li>Makes corrections and adjustments and handles all computer problems that might occur throughout shift</li>
<li>Input all revenue, expenses, and allowances to generate the daily reports such as Guest Ledger Summary and any Daily Food and Beverage Operations Summaries</li>
<li>Balances all revenue and settlement accounts nightly, maintain files and reset system for the next day operations</li>
<li>Ensures all reports and back-up vouchers are complete and filed promptly and properly</li>
<li>Ensures that all necessary copies of documents/back-up and reports of daily work are sent to the Accounting Manager designated to process A/R, A/P, Payroll</li>
<li>Reviews and corrects discrepancies in the Front Desk System</li>
<li>Ensures complete guest satisfaction</li>
<li>Checks-in/Checks-out Guests</li>
<li>Completes Guest registration process</li>
<li>Must be familiar with computer systems for Guest reservation information processing</li>
<li>Must verify and imprint Guest credit cards for authorization</li>
<li>Must be well versed in cash handling and accurately balance house bank</li>
<li>Assigns guests rooms based upon preferences and availability</li>
<li>Drives the Revenue Management process</li>
<li>Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution</li>
<li>Answers questions regarding hotel facilities and services</li>
<li>Answers the telephone and books reservations</li>
<li>Answers Guest inquiries for local directions/events</li>
<li>Recommends local area restaurants, points of interest, or needs for transportation</li>
<li>Maintains cleanliness of front desk, lobby, and back office</li>
<li>Follows up promptly with Guest check-ins, complaints, and other requests</li>
<li>Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests</li>
<li>Understands all Emergency procedures for incidents, accidents, fire, safety, or criminal activity</li>
<li>Participates in Hotel Safety Committee</li>
<li>Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People</li>
<li>Complete brand required training</li>
<li>Duties are subject to change and additional duties may be assigned as needed</li>
</ul>
Work Environment:
<ul>
<li>Must have reliable source of transportation</li>
<li>Flexible work schedule including weekends; position is referred to as third or late shift</li>
<li>Sitting, standing, reaching, bending for extended periods of time</li>
<li>Duties are subject to change and additional duties may be assigned as needed</li>
</ul>
Benefits:
<ul>
<li>Hotel Discounts</li>
</ul>
Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.
Requirements:

Night Auditor (Part Time) at Fairfield Inn & Suites Winston Salem

<h3>Job Description</h3>
Job Description
ABOUT OUR CLIENT:
Our client provides comprehensive and innovative eye care so their patients can live better lives. They have served the Atlanta community since 1971. 
WHO YOU ARE:
Responsible for greeting customers, answering the phones, scheduling appointments, completing administrative processing and recordkeeping. Responsible for billing and managing patient accounts, timely filling of insurance claims and managing account receivables. Will be able to answer questions regarding advertising promotions, screen customers to determine what services will meet their needs, and demonstrate excellent customer service. The position supports the mission of the practice by demonstrating excellent customer care and incorporating customer retention calls and account management as needed.
Responsibilities:
<ul>
<li>Opens the office and ensures the front office is in order.</li>
<li>Maintains an attractive and welcoming office environment.</li>
<li>Promptly and professionally answers telephone calls. Routes calls appropriately and guides customers to the appropriate service.</li>
<li>Greets visitors and assists them as appropriate.</li>
<li>Retrieves phone messages and prioritizes return phone calls, providing appropriate clinical triage.</li>
<li>Assists walk in and phone patients with basic product information as needed relating to hearing aids, hearing aid services, and retails products available over the counter.</li>
<li>Explains financial requirements to the patients or responsible parties and collects copays as required.</li>
<li>Distributes and obtains appropriate forms, including new patent information, insurance information and HIPAA information for all customers.</li>
<li>Schedules all appointments.</li>
<li>Prepares client charts on a daily basis.</li>
<li>Manages filing of all charts electronically.</li>
<li>Manages patient referrals as needed.</li>
<li>Confirms hearing aids and earmolds are ready prior to client appointment.</li>
<li>Confirms next day appointments.</li>
<li>Tracks referral source for all customers.</li>
<li>Completes all patient check in procedures, including paperwork, scanning insurance information, obtaining primary care physician information and collecting any balance on account prior to patient's appointment.</li>
<li>Completes check out procedures including collecting any payments and scheduling follow up appointment.</li>
<li>Manages physician referrals and file documents with confirmation of receipt.</li>
<li>Perform insurance verifications to verify insurance coverage prior to patient appointment.</li>
<li>Promptly file insurance claims after appointments as need.</li>
<li>Manages outstanding insurance claims and payments. </li>
<li>Prepares statements for patients, collect and records payments.</li>
<li>Post charges in the accounting system and balances daily payments.</li>
<li>Document all interactions with patients appropriately in BluePrint solutions.</li>
<li>Assist with routine recalls and marketing tasks as assigned.</li>
<li>Other duties as assigned.</li>
<li>Demonstrated understanding of hearing impaired communication needs, including talking slowly, clearly and at elevated levels as needed for the patient to hear. </li>
<li>Ethics and compliance: Performs to ethical standards by following practice policies and procedures. Exhibits integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.</li>
<li>Operate equipment including BluePrint Office Management System, Insurance Clearinghouses, and standard office equipment including computers, fax machines, copiers, printers, scanners, telephones, etc.</li>
</ul>
Required Qualifications:
<ul>
<li>Required Qualifications: High school diploma required. </li>
<li>Preferred Qualifications: Associate's degree in administrative, accounting, sales or customer oriented field, or equivalent work experience preferred.</li>
<li>Excellent interpersonal skills that allow effective working relationships with a diverse customer, colleague, and vendor population. This includes listening, sales and problem solving skills.</li>
<li>Ability to work independently as well as in a team environment.</li>
</ul>

Medical Front Desk Representative

<h3>Job Description</h3>
Job Description TITLE: Front Desk Receptionist LOCATION: Washington DC /Hybrid MINIMUM EDUCATION: Bachelors degree in IT or related field or equivalent experience. REQUIRED EXPERIENCE: 3 years INTERVIEWS: Either Webcam or In Person Job Description: The client seeks for the Front Desk Receptionist. Complete Description: The Administrative Assistant will provide essential support to the executive team and ensure the efficient operations of the office. This role involves managing schedules, coordinating meetings, handling correspondence, and performing various administrative tasks to facilitate smooth business operations. Duties: Schedule and coordinate appointments, meetings, and events for executives and team members. Handle conflicts and reschedule as necessary. Serve as the primary point of contact for internal and external communications. Maintain an organized and efficient office environment. Manage office supplies, equipment, and ensure that common areas are tidy and functional. Prepare, file, and retrieve corporate documents, records, and reports. Handle confidential information with discretion Provide administrative support to management, including preparing reports, presentations, and spreadsheets. Assist with special projects and company events as needed. Greet visitors and clients, handle inquiries, and ensure a professional and welcoming office atmosphere. Other duties as assigned Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). Required Strong organizational and multitasking abilities. Required Excellent written and verbal communication skills. Required Ability to handle sensitive information with confidentiality. Required

Front Desk Receptionist - Long-Term Contract (Government) Position

<h3>Job Description</h3>
Job DescriptionDescription:
SUMMIT HOSPITALITY GROUP: OPERATIONS MANAGER JOB DESCRIPTION
SUMMARY: The Operations Manager for the Hotel Division of Summit Hospitality Group has leadership responsibility for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Operations Manager will possess strong communication and people skills and a sense of urgency for resolving guest problems and issues with a friendly manner and ensure that appropriate action(s) are taken to guarantee guest satisfaction. This is a very visible position for which adherence to corporate policies and procedures as well as Franchise Brand standards, is paramount.
PREREQUISITES/QUALIFICATIONS:
· A minimum of 2-5 years of experience with name-brand hotel/restaurant companies
· 2-5 years of progressive management experience preferred
· Service-oriented style with professional presentation and interpersonal skills
· Hotel/Hospitality degree is an asset
· Clear concise, written and verbal communication skills (English)
· Proficient in Microsoft &amp; Excel
· High energy, entrepreneurial spirit, motivational leader.
· Interest in career progression in hotel/hospitality management roles
WORK ENVIRONMENT:
· Flexible work schedule
· Able to lift 25 lbs.
· Valid Driver’s License
· Sitting, standing, and moving for extended periods of time
 
Benefits:Fulltime Employees
<ul>
<li>Personal time</li>
<li>Insurance benefits</li>
<li>Vacation time</li>
<li>Hotel Discounts</li>
</ul>
Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.
Requirements:
DUTIES &amp; RESPONSIBILITIES:
· The expectations of this position require a 50 hour work week, which includes weekends/evenings (Saturday and/or Sunday). Hours beyond 50 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt
· Responsible for short and long term planning and management of the hotel’s Front Office operations
· Develop and recommend the budget, labor costs plans in collaboration with the AGM &amp; GM of the hotel
· Strict adherence to the approved budget for the hotel operations
· Ensure proper staffing levels for customer service goals
· Maintain guest room inventory
· Coach and counsel employees to reflect Corporate and Brand Service Standards and Procedures
· Perform all tasks of a Front Office staff as needed to facilitate service
· Ops Manager tasks include: Coding invoices, daily deposits, accounts receivables, scheduling, processing/protecting petty cash, and room inspections
· Maintain excellent communications with Housekeeping Department
· Maintain information on prices, rates, special packages, programs, etc.
· Investigate, analyze, resolve and report guest complaints in a timely fashion
· Create expectations, lead people, manage processes, and hold people accountable for the agreed upon tasks and responsibilities
· Cover open shifts due to call offs and/or low business levels
· Must be able to work all shift including weekends and evenings
· Capable of developing and training subordinates 
· Inspect public areas and ensure proper cleanliness
· Duties are subject to change and additional responsibilities/tasks may be assigned as needed

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