<h3>Job Description</h3>
Job Description
Descripción General:
El Gerente de Almacén es responsable de liderar las operaciones diarias del almacén, garantizando la eficiencia, precisión y puntualidad en el manejo de inventarios, recepción, almacenamiento, procesamiento y despacho de pedidos. Este rol clave asegura el cumplimiento de estándares de seguridad, calidad y servicio, al tiempo que impulsa la mejora continua, la eficiencia operacional y un ambiente de trabajo seguro y colaborativo.
Responsabilidades Clave:
<ol>
<li>Supervisión Operacional</li>
</ol>
<ul>
<li>Coordinar y supervisar todas las operaciones del almacén: recepción, almacenamiento, inventario, surtido y despacho.</li>
<li>Asegurar el cumplimiento de los tiempos y exactitud en el procesamiento de pedidos.</li>
<li>Analizar y reportar indicadores clave de desempeño (KPIs) para medir la eficiencia operativa.</li>
<li>Desarrollar estrategias para maximizar el uso del espacio, el flujo de trabajo y la productividad general.</li>
</ul>
2. Liderazgo y Administración del Equipo:
<ul>
<li>Dirigir y motivar al equipo de supervisores y asociados del almacén.</li>
<li>Establecer cronogramas de trabajo efectivos para cubrir todos los turnos operativos.</li>
<li>Realizar evaluaciones de desempeño, coaching y planes de desarrollo individual.</li>
<li>Promover un ambiente de respeto, colaboración y mejora continua.</li>
</ul>
3. Cumplimiento y Seguridad:
<ul>
<li>Asegurar el cumplimiento de políticas internas, estándares de la industria y regulaciones aplicables.</li>
<li>Apoyar y promover una Cultura de Seguridad Alimentaria en cumplimiento con políticas y programas relacionados con la Seguridad Alimentaria.</li>
<li>Coordinar inspecciones y auditorías internas, así como planes correctivos.</li>
<li>Capacitar al personal en prácticas seguras de trabajo.</li>
</ul>
4. Mejora Continua:
<ul>
<li>Identificar oportunidades para mejoras en los procesos e iniciativas de ahorro de costos dentro del almacén.</li>
<li>Implementar las mejores prácticas en administración de almacenes, cumplimiento de pedidos y logística para aumentar la eficiencia y reducir los costos operacionales.</li>
<li>Utilizar tecnología y automatización para agilizar las operaciones y mejorar la productividad.</li>
</ul>
<ul>
<li>Colaborar con los diferentes departamentos para alinear las actividades del almacén con los objetivos generales de la empresa.</li>
</ul>
5. Gestión de Inventarios y Recursos
<ul>
<li>Supervisar los niveles de inventario, asegurando su exactitud y rotación adecuada.</li>
<li>Coordinar con los equipos de compras, tráfico y logística para garantizar la disponibilidad de productos.</li>
<li>Supervisar el uso y mantenimiento de maquinaria y equipos.</li>
<li>Administrar el presupuesto del área, incluyendo personal, suministros y equipo.</li>
</ul>

6. Servicio al Cliente y Coordinación
<ul>
<li>Asegurar un alto nivel de cumplimiento en la entrega de pedidos a clientes internos y externos.</li>
<li>Resolver de forma ágil y eficaz cualquier situación que impacte la experiencia del cliente.</li>
<li>Mantener comunicación constante con equipos internos, proveedores y otros actores clave.</li>
</ul>
Requisitos del Puesto:
Educación:
<ul>
<li>Grado universitario en Administración de Empresas, Logística, Ingeniería Industrial o campo relacionado.</li>
<li>Certificaciones en logística, cadena de suministro o mejora de procesos (APICS, Six Sigma, PMP), preferible pero no obligatorio.</li>
<li>Licencia de conducir vigente emitida en Puerto Rico.</li>
</ul>
Experiencia:
<ul>
<li>Mínimo 5 a 7 años en operaciones de almacén o distribución, incluyendo al menos 3 años en posiciones de liderazgo.</li>
<li>Experiencia comprobada liderando equipos y ejecutando estrategias de eficiencia operativa.</li>
</ul>
Habilidades y Competencias:
<ul>
<li>Destrezas de liderazgo sólidas, enfoque en resultados y pensamiento estratégico.</li>
<li>Capacidad analítica, manejo de KPIs y toma de decisiones basada en datos.</li>
<li>Conocimiento avanzado de sistemas WMS y herramientas tecnológicas de logística.</li>
<li>Excelentes habilidades de comunicación, influencia y gestión de conflictos.</li>
<li>Compromiso con la seguridad, la calidad y la excelencia en el servicio.</li>
</ul>
Condiciones de Trabajo:
<ul>
<li>Este puesto requiere trabajar en un entorno de almacén, lo que puede implicar exposición a temperaturas variables, niveles de ruido y actividad física.</li>
<li>El rol puede requerir trabajo ocasional en las tardes o fines de semana para cumplir con las demandas operaticionales.</li>
<li>Capacidad física para supervisar las operaciones del almacén, incluyendo caminar, estar de pie y levantar objetos.</li>
</ul>

GERENTE DE ALMACEN

<h3>Job Description</h3>
The Knitwear Technical Designer will support the Product team throughout the fit process, be part of a creative environment collaborating with a dynamic product team and cross-functional partners in the business. Participate in the development of St. John Knitwear collections within set timeframes and deadlines. Assist and manage special projects supporting Product department as assigned.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
 
<ul>
<li>Tech Pack Creation: Develop detailed technical packages that include garment specifications, measurements, construction details, and fit notes in PLM/Backbone for all knitwear styles.</li>
<li>Pattern Manipulation &amp; Grading: Work with production specs to ensure accurate sizing and work with inhouse grader for final production graded specs.</li>
<li>Construction Knowledge: Possess a strong understanding of knitwear construction techniques, including stitch types, fabrics, and machinery.</li>
<li>Fit Analysis: Evaluate all knitwear garment fit during sample stages, identify and address fit issues, and make necessary adjustments.</li>
<li>Quality Control: Ensure that the finished product meets quality standards and specifications.</li>
</ul>
 
Collaboration &amp; Communication:
 
<ul>
<li>Design Team Liaison: Work closely with knitwear designers to understand their vision and translate it into a technically feasible garment.</li>
<li>Pattern Maker &amp; Sample Maker Collaboration: Collaborate with pattern makers and sample makers to ensure accurate pattern creation and sample production.</li>
<li>Factory Communication: Communicate with factories (domestic and overseas) to address production issues, ensure quality, and manage timelines.</li>
</ul>
 
ADDITIONAL RESPONSIBILITIES:
 
<ul>
<li>Problem-Solving: Identify and resolve technical issues that arise during the production process.</li>
</ul>
 
MINIMUM QUALIFICATIONS:
 
<ul>
<li>3 year’s knitwear technical experience.</li>
<li>A college level degree in Design; BFA strongly preferred.</li>
<li>Experience with a luxury women’s brand.</li>
<li>Apparel technical, garment construction background.</li>
<li>Efficient computer skills in Microsoft Office, Photo Shop and Illustrator.</li>
<li>Current PLM program we use is Backbone/Bamboo Rose, experience preferred but not necessary.</li>
</ul>

Knitwear Technical Designer

<h3>Job Description</h3>
Description
This position will support the DISA GSM-O II Task Number 07 (TN07) Joint Force Headquarters DODIN.&nbsp; GSM-O II provides network operations and cyber defense support to the Defense Information Systems Agency (DISA) in support of the DoD and COCOMs.&nbsp; The selected candidate shall, in accordance with mission requirements, provide holistic enterprise defensive strategies for enterprise cyber security capabilities implemented within the infrastructure of the DODIN to include but not limited to Cloud, network boundaries, cross domains, and varying endpoint technologies.
Primary Responsibilities
<ul>
<li>Provide analysis of architectures, technologies, DOD policy &amp; information and critical data</li>
<li>Develop cybersecurity and risk assessment methodologies and procedures to support prevention, detection, and mitigation of anomalous activity, vulnerabilities and inefficiencies.</li>
<li>Prepare and perform briefings appropriate for senior leadership (i.e., general officer or flag officer)</li>
<li>Conduct analysis of enterprise cybersecurity defensive strategies in order to enable operational effectives, defense, and command and control.</li>
<li>Analyze network infrastructure in order to recommend methods and strategies that reduce and/or manage adverse impacts.</li>
<li>Develop standards, metrics and measures to support assessments, process improvements and operational efficiencies across the DODIN.</li>
<li>Expert understanding of various technologies and cybersecurity areas of interest including but not limited to:&nbsp;&nbsp;
<ul>
<li>Boundary Security: Identify, discover, and maintain cognizance of the DODIN boundary, inclusive of IAPs, peering points, and other major points of ingress/egress to the DODIN; Document and maintain boundary architectures, understand employed defensive capabilities and available sensor data.</li>
<li>Endpoint Security: Perform analysis, to include planning, assessing, and/or providing enterprise strategies for compliance and integration strategies with mid-tier, and boundary capabilities.</li>
<li>Cloud Security: Develop strategies to monitor, detect, and prevent unauthorized manipulation and access of cloud services.</li>
</ul>
</li>
</ul>
Basic Qualifications
<ul>
<li>Bachelor's degree in a related discipline with 8+ years of applicable combined education and experience; additional related years of experience is accepted in lieu of a degree.</li>
<li>Active DoD TS/SCI clearance and eligible for C/I Polygraph</li>
<li>IAT/IAM Level II OR III (Security +, CySA+, CND, CISSP, CASP+, GCIA, GCIH, GCFA, CEH)</li>
<li>Familiarity with all related aspects of cybersecurity operations and security architecture</li>
<li>In-depth knowledge of (1) network and application protocols, (2) cyber vulnerabilities and exploitation techniques and (3) cyber threat/adversary methodologies (TTPs).</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience with DISA and DoD Networks.</li>
<li>Experience with technical and/or military writing</li>
<li>Experience with configuring and operating cybersecurity and networking devices (i.e. routers, firewalls, IDPS)</li>
<li>Experience with mitigation development against malicious cyber activity</li>
<li>Understanding and implementation of Zero Trust concepts and solutions</li>
</ul>
Come break things (in a good way). Then build them smarter.
We're the tech company everyone calls when things get weird. We don’t wear capes (they’re a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for “how it’s always been done.”
Original Posting:August 19, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:Pay Range $126,100.00 - $227,950.00
The Leidos pay range for this job level is a general guideline only&nbsp;and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Senior Cybersecurity Analyst

<h3>Job Description</h3>
Job Description
**Applicants must have an Active Top Secret Clearance**
The Cybersecurity SME serves as a cybersecurity and RMF expert within the technical domain and acts as a senior advisor to government cybersecurity and program leadership.
Avint LLC is seeking a motivated, career and customer-oriented Cybersecurity SME to join our team to provide unparalleled support to our customer and to begin an exciting and rewarding career with Avint.
Position Responsibilities:
<ul>
<li>Maintain the overall security posture of the systems within their area of responsibility.</li>
<li>Assist in the development and streamlining of the organization’s cybersecurity program including cybersecurity architecture, requirements, objectives and policies, and cybersecurity processes and procedures.</li>
<li>Support implementation of the Risk Management Framework (RMF) to ensure compliance with cybersecurity policies.</li>
<li>Support the system/application authorization and accreditation (A&amp;A) effort, to include assessing and guiding the quality and completeness of A&amp;A activities, tasks, and resulting artifacts mandated by governing DoD and Air Force policies (i.e., RMF).</li>
<li>Assist in the development and enhancement of a common controls program to provide inheritability evidence to systems hosted in the environment.</li>
<li>Maintain and report technology systems assessment and authorization status and issues in accordance with DoD Component guidance.</li>
<li>Provide direction and oversight to lower-level cybersecurity staff to ensure they are following established cybersecurity policies and procedures.</li>
<li>Coordinate with the organization's security manager to ensure issues affecting the organization's overall security are addressed appropriately.</li>
<li>Ensure that Information Owners (IOs) and stewards associated with DoD information received, processed, stored, displayed, or transmitted on each DoD IS system are identified in order to establish accountability, access approvals, and special handling requirements.</li>
<li>Maintain a repository for all organizational or system-level cybersecurity-related documentation.</li>
<li>Monitor compliance with cybersecurity policy, as appropriate, and review the results of such monitoring.</li>
<li>Ensure that cybersecurity inspections, tests, and reviews are synchronized and coordinated with affected parties and organizations.</li>
<li>Ensure implementation of IS security measures and procedures including reporting incidents to the AO and appropriate reporting chains and coordinating system-level responses to unauthorized disclosures.</li>
<li>Prepare and record system security information into appropriate cybersecurity repository as required by authorizing official and program office (eMASS, etc.).</li>
<li>Author, review, certify, and/or maintain information awareness (IA) and security management plans to include RMF Implementation Plans, System Security Management Plans, Information Support Plans, Program Protection Plans (PPPs), Security Risk Analyses, Security Vulnerability and Countermeasure Analyses.</li>
</ul>
Requirements
Qualifications:
<ul>
<li>Master’s degree in a related field</li>
<li>DoD 8570 compliant IAM level III certification</li>
<li>15 years of experience, of which 5 must be in the DoD</li>
<li>Expert knowledge of NIST Risk Management Framework (RMF) and NIST Cybersecurity Framework (CSF) and supporting industry publications and standards</li>
<li>Expert knowledge of cybersecurity products, tools, and applications</li>
<li>Exceptional communication skills with an ability to present complex ideas in succinct yet effective ways both verbally and in writing</li>
<li>Ability to organize work, build project plans, resource plans, and schedules</li>
<li>Demonstrated ability to build trusted relationships with clients, peers, and staff</li>
<li>Serves as Career Manager responsible for performance management and professional development of lower levels</li>
<li>Proactively leads teams in the execution of complex tasks with minimal direction and produces high quality results -- free of errors</li>
<li>Leads working sessions to solicit ideas and develop innovative solutions</li>
<li>Promotes collaboration across functional teams</li>
<li>Develops and presents highly professional presentations, complex ideas, solutions and innovations to clients and Avint Leadership</li>
<li>Serves as an Avint brand ambassador</li>
<li>Always embodies Avint's core values</li>
<li>Significantly contributes to growth initiatives</li>
</ul>
Benefits
Joining Avint is a win-win proposition! You will feel the personal touch of a small business and receive BIG business benefits. From competitive salaries, full health, and generous Open Time off and Federal Holidays. Additionally, we encourage every Avint employee to further their professional development. To assist you in achieving your goals, we offer reimbursement for courses, exams, and tuition. Interested in a class, conference, program, or degree? Avint will invest in YOU and your professional development! Salary $175,000-$180,000
Avint is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Cybersecurity SME

<h3>Job Description</h3>
Job Description
COHO Technology Solutions is looking for a senior MCS Java Developer to design and develop Java applications and maintain applications. The Java Developer will also provide technical guidance and follow the Agile software development. Initially 100% remote; then 1-2 days per week as advised.
This position reports to the onsite Project Manager and is in US Census Bureau.
Responsibilities (include but are not limited to):
<ul>
<li>Perform systems analysis, design, and development</li>
<li>Possess and maintain knowledge of web-based technologies and architecture</li>
<li>Design and implement secure code for software applications</li>
<li>Perform testing and maintain large software applications</li>
<li>Follow Software Configuration Management techniques and practices</li>
<li>Perform iterative code development</li>
<li>Perform troubleshooting and supporting production applications</li>
<li>Assist other developers with technical solutions</li>
<li>Evaluate, identify, and present alternatives for software</li>
</ul>
Essential Job Requirements: 
<ul>
<li>Education:
<ul>
<li>Bachelor's degree in Computer Science, Computer Information Systems, Information Systems Technology or a related field of study</li>
</ul>
</li>
<li>Required Knowledge/Experience:
<ul>
<li>Hands on experience in Web Development (HTML, JavaScript, JQuery), Bootstrap Spring MVC, Hibernate and Oracle Database</li>
<li>Strong experience with the following technologies:
<ul>
<li>Perform systems analysis, design, and development</li>
<li>Possess and maintain knowledge of web-based technologies and architecture</li>
<li>Design and implement secure code for software applications</li>
<li>Perform testing and maintain large software applications</li>
<li>Follow Software Configuration Management techniques and practices</li>
<li>Perform iterative code development</li>
<li>Perform troubleshooting and supporting production applications</li>
<li>Assist other developers with technical solutions</li>
<li>Evaluate, identify, and present alternatives for software</li>
</ul>
</li>
<li>Strong experience with the following Application Architecture Systems:
<ul>
<li>Perform systems analysis, design, and development</li>
<li>Possess and maintain knowledge of web-based technologies and architecture</li>
<li>Design and implement secure code for software applications</li>
<li>Perform testing and maintain large software applications</li>
<li>Follow Software Configuration Management techniques and practices</li>
<li>Perform iterative code development</li>
<li>Perform troubleshooting and supporting production applications</li>
<li>Assist other developers with technical solutions</li>
<li>Evaluate, identify, and present alternatives for software</li>
</ul>
</li>
<li>Ability to obtain Public Trust from Census Investigative Services (CIS) prior to commencement of Census Bureau work</li>
</ul>
</li>
<li>Preferred Knowledge/Experience:
<ul>
<li>Prior U.S. Census Bureau and/or federal agency consultant experience</li>
<li>Bachelor's Degree in Computer Science with 5-10 years of relevant professional experience</li>
</ul>
</li>
</ul>
About Copper River &amp; The Native Village of Eyak:
Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration's (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE's ability to facilitate economic advancement.
The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.
Copper River's Culture
The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver.
Benefits
<ul>
<li>Comprehensive medical, dental, and vision coverage</li>
<li>Flexible Spending Account - healthcare and dependent care</li>
<li>Health Savings Account - high deductible medical plan</li>
<li>Retirement 401(k) with employer match</li>
<li>Open leave policy and paid holidays</li>
<li>Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more! </li>
</ul>
Note: These benefits are only applicable to full time, regular associates at Copper River.
Disclaimer:
The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

MCS Java Developer

<h3>Job Description</h3>
Job Description
We are seeking a Senior Data Analyst to support a federal customer in enhancing its data analytics capabilities. This role offers the opportunity to work on mission-driven projects that leverage advanced cloud-based and on-premise solutions to deliver actionable insights and innovative analytics for federal stakeholders.
Key Responsibilities
<ul>
<li>
Enhance&nbsp;data analytics capabilities across cloud-based and on-premise platforms.
</li>
<li>
Support full data lifecycle activities including:
<ul>
<li>
Data Discovery &amp; Collection
</li>
<li>
Data Storage &amp; Transformation
</li>
<li>
Data Analysis &amp; Visualization
</li>
<li>
Reporting &amp; Documentation
</li>
<li>
Data Security &amp; Compliance
</li>
<li>
SAS Deployment &amp; Administration
</li>
</ul>
</li>
<li>
Deliver consultative support and training to DOJ users.
</li>
<li>
Ensure adherence to data governance, management best practices, and security standards.
</li>
</ul>
Technical Skills &amp; Tools
<ul>
<li>
SAS: SAS Desktop, SAS Viya on AWS
</li>
<li>
Cloud Platforms: AWS (KMS, IAM, S3, RDS, AWS Backup)
</li>
<li>
Programming &amp; Databases: Python, SQL, SQL Server on AWS
</li>
<li>
Data Practices: Data modeling, data pipelines, scalable data frameworks, and automation
</li>
<li>
Additional Skills: Human-centered design, product development, Agile methodologies
</li>
</ul>
Required Qualifications
<ul>
<li>
Bachelor’s degree in Data Science, Computer Science, Statistics, or related field (or equivalent).
</li>
<li>
Minimum 10 years of experience in data analysis, including data collection, transformation, and visualization.
</li>
<li>
Experience supporting federal government organizations within the past 3 years.
</li>
<li>
Demonstrated expertise in AWS data processing and serverless technologies.
</li>
<li>
Proven ability to work independently on complex data engineering and automation projects.
</li>
<li>
Experience developing scalable data models for business intelligence (BI) and machine learning (ML) applications.
</li>
<li>
Fluency with open-source tools to support advanced analytics and pipeline development.
</li>
<li>
Strong knowledge of data management best practices.
</li>
<li>
Ability to obtain and maintain required&nbsp;security clearance.
</li>
</ul>
Preferred Qualifications
<ul>
<li>
Experience with federal shared services and diverse data models.
</li>
<li>
Background in Agile program delivery and cross-functional collaboration.
</li>
<li>
Familiarity with federal data compliance frameworks.
</li>
</ul>
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FF7dc8EljW

Senior Data Analyst

<h3>Job Description</h3>
Job Description
Senior Full Stack Developer Washington, DC (Hybrid – 1 to 2 days onsite per week) Direct Hire / Full-Time We are seeking a Senior Full Stack Developer with strong backend expertise to join our team in Washington, DC. This hybrid role requires onsite presence 1 to 2 days per week and is focused on API development that directly interfaces with complex SQL environments. The ideal candidate is highly skilled in .NET 6+, Angular (v15+), SQL, and TypeScript, and has experience working with microservices, Entity Framework, IAS, and Visual Studio. In this position, you will be responsible for building and maintaining robust APIs and web services that interact with large, structured SQL databases. Rather than focusing on front-end applications, this role emphasizes backend data access, processing, and API connectivity. You will collaborate closely with data and integration teams to ensure seamless, secure, and high-performance data transactions. Key Responsibilities:
<ul>
<li>Design and develop APIs and web services using .NET 6+ and modern frameworks</li>
<li>Write efficient SQL code, including complex joins, common table expressions, views, indexes, and stored procedures</li>
<li>Work with Entity Framework for data mapping and management</li>
<li>Ensure secure integration with databases and backend services using IAS</li>
<li>Build and support microservices for scalable and modular data access</li>
<li>Optimize database interactions and API performance</li>
<li>Use Visual Studio and other development tools for code development and debugging</li>
<li>Collaborate with cross-functional teams on data access strategy, integration, and API design</li>
<li>Participate in code reviews and contribute to best practices for backend development</li>
</ul>
Required Skills and Experience:
<ul>
<li>6+ years of experience in backend or full stack development</li>
<li>Proficiency in .NET 6 or newer and Angular 15 or higher</li>
<li>Strong expertise in SQL, including performance tuning and advanced query design</li>
<li>Experience with TypeScript, Entity Framework, and RESTful API development</li>
<li>Familiarity with microservices architecture and secure authentication methods (IAS)</li>
<li>Proficient in Visual Studio and modern development environments</li>
<li>Strong analytical and debugging skills</li>
<li>Excellent communication and collaboration abilities</li>
</ul>
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Software Engineer

<h3>Job Description</h3>
Job Description
Akira Technologies is seeking an experienced IT Help Desk Manager to lead our technical support team and ensure the delivery of high-quality, efficient, and customer-focused IT services. The IT Help Desk Manager will be responsible for overseeing daily operations, managing a team of help desk technicians, ensuring adherence to service level agreements (SLAs), and driving continuous improvements in IT support processes. This role requires a balance of technical expertise, leadership, and strong communication skills to support end-users and organizational goals.
Work will be Washington, DC, therefore US Citizens with Public Trust and local to the Washington Metro Area are ideal.
Key Responsibilities
<ul>
<li>Manage day-to-day operations of the IT help desk, including ticket assignment, escalation, and resolution.</li>
<li>Supervise, mentor, and evaluate help desk technicians; oversee hiring, onboarding, and training programs.</li>
<li>Ensure efficient workflow, team productivity, and adherence to established SLAs.</li>
<li>Provide hands-on support for technical issues, escalating to higher-level support as necessary.</li>
<li>Maintain accurate documentation of incidents, requests, and resolutions; prepare reports on help desk performance metrics.</li>
<li>Continuously review and improve help desk procedures, implementing best practices for incident management and resolution.</li>
<li>Collaborate with vendors and external partners to address hardware, software, or system-related issues.</li>
<li>Monitor service quality, gather user feedback, and implement improvements to enhance customer experience.</li>
<li>Ensure compliance with IT security protocols, responding to and documenting security-related incidents.</li>
<li>Manage scheduling to ensure 24/7 coverage and availability for after-hours emergencies.</li>
<li>Serve as a key liaison between IT support staff, end-users, and other IT functions.</li>
</ul>
Job Qualifications
<ul>
<li>Bachelor’s degree in computer science, information technology, business administration, or a related field.</li>
<li>5–8 years of IT support or help desk experience, including at least 2–3 years in a supervisory/management role.</li>
<li>Strong technical background with knowledge of IT systems, networks, and software.</li>
<li>Hands-on experience with help desk ticketing systems and IT support tools.</li>
<li>Certifications such as ITIL, CompTIA A+, or Certified Help Desk Manager (CHDM) preferred.</li>
<li>Excellent leadership, communication, and customer service skills.</li>
<li>Proven ability to analyze problems, implement solutions, and manage escalations effectively.</li>
<li>Experience coordinating with vendors and managing service relationships.</li>
<li>Ability to thrive in a fast-paced environment with a focus on continuous improvement.</li>
<li>Prior experience in the government contracting space.</li>
<li>Minimum Public Trust clearance.</li>
</ul>
 
Salary Range: $85,000 to $120,000
Akira’s pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
General Description of Benefits
Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement.
Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees.
 
About Akira Technologies
Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers.
Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

IT Help Desk Manager

<h3>Job Description</h3>
Job DescriptionAbout Company:
Papigen is a fast-growing global technology services company, delivering innovative digital solutions through deep industry experience and cutting-edge expertise. We specialize in technology transformation, enterprise modernization, and dynamic areas like Cloud, Big Data, Java, React, DevOps, and more. Our client-centric approach combines consulting, engineering, and data science to help businesses evolve and scale efficiently.
About the Role:
Scope of WorkAbout the Role:
We’re seeking to engage an&amp; AI/ML Platform Engineer who can support the design, development, and secure deployment of AI/ML applications on cloud platforms.
This role bridges the gap between application development teams and cloud platform teams, ensuring solutions are scalable, secure, and compliant with World Bank policies.
Scope of Work
Architecture Security (50%)
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Collaborate with stakeholders to gather requirements for AI/ML applications.
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Design scalable, secure, and cost-effective cloud architectures.
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Develop architecture diagrams and security documentation.
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Conduct security assessments to ensure compliance with best practices and World Bank policies.
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Platform Engineering (50%)
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Act as the primary liaison between app teams and platform teams.
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Drive smooth integration, deployment, and operations of AI/ML solutions.
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Provide technical guidance, training, and support for cloud-based AI/ML platforms.
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Contribute to process improvements and knowledge sharing.
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Skills Experience
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Proven experience as a Cloud Solution Architect / Platform Engineer with focus on AI/ML applications.
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Strong hands-on knowledge of Azure and Google Cloud.
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Experience with AI/ML frameworks: TensorFlow, PyTorch, LangChain, LangGraph.
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Excellent communication and documentation skills.
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Relevant certifications are a plus (e.g., Azure Solutions Architect Expert, Google Cloud Architect).
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</ul>

AI/ML Platform Engineer

<h3>Job Description</h3>
Job DescriptionAbout LILT
AI is changing how the world communicates — and LILT is leading that transformation.
We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality.
 At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI.
The Production Team at LILT:
LILT’s Production Team is a global workforce, operating across four continents. We are passionate about localization and making information accessible to all. The Team spans project management, program management, quality, and talent management, working with some of the world’s largest organizations.
Working in LILT’s Production Team you will have access to leading tools, collaborative teammates, and opportunities to make a real impact.
What You’ll Do:
The Project Manager, Production ensures successful production execution across a portfolio of Life Science accounts. This role is a fundamental component of the production life cycle, ensuring projects are delivered on-time, on budget and to accepted quality standards. The Project Manager, Production will have customer facing production duties as well as internal responsibility to delegate project coordination and administrative work to teams of Production Coordinators.
Key Responsibilities:
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Able to complete project management tasks autonomously
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Responsible for maintaining resources, core teams and pipeline to support project management work
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Responsiveness to internal and external comms within pre-defined SLAs
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Risk analysis to identify risks, potential issues, plan to and mitigate them
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Able to define and delegate admin work to PCs Interns
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Able to take responsibility for end to end project deliverables in accordance with SLAs
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Effectively balances and manages priorities across a variety of task types and customers
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Establishes deadlines /ensures deadlines are feasible and completes tasks by said deadlines
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Escalates issues or problems to manager in an effective manner, along with proposed solutions
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Asks pertinent questions to ensure full comprehension of the task in hand; Strictly follows Production SOPs and best practices. Responsible for CM, Quality and OTD KPIs.
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Manage the end to end project management workflow
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Ensure all projects are delivered on time as per customer SLA
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Manage quality at project level - including Review, Verification, QA, LQE
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Responds quickly and efficiently to internal and external stakeholders
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Ensure all system admin, including data entry, is accurate
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Process and approves invoicing and payments
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Perform file analysis and engages with Solutions team for support on file types
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Creates and monitors linguistic assets (TM, Style Guides, reference material)
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Demonstrates a deep understanding of all production workflows and processes related to their accounts
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Utilize systems and tools released by Production Enablement
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Train supporting resources on key production processes and methodology
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Develop and maintain process documentation related to their task load and the tasks delegated to other resources.
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Consistently follow correct protocols for tasks and accounts.
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Monitor and enforce adherence to correct production procedures
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Provides insight to Strategist into revenue forecasts based on production volume
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Manage quality complaints and feedback received from stakeholders
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Raise Customer Support tickets for 100% of production blockers (Jira)
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Identifies resource requirements for production work
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Performs self-sourcing in our existing vendor database and enters sourcing requests when new vendors are needed
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Completes ongoing risk assessment and mitigation for all production areas.
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Manage linguist communication for all projects
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Skills and Experience:
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A Bachelor’s degree, or equivalent; Master’s degree preferred
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2+ years of proven project management experience in clinical trials localization preferred
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Excellent client-facing and internal communication skills
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Solid organizational skills including meticulous attention to detail and multitasking skills
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Able to meet deadlines and work under pressure
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Our Story
Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born.
LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI.
With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning.
 
Our Tech
What sets our platform apart:
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Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent
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Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing
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100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation
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Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review
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 LILT in the News
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Featured in The Software Report’s Top 100 Software Companies!
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LILT makes it onto the Inc. 5000 List.
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LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry.
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Check out all our news on our website.
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Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at <a href="https://lilt.com/legal/privacy" target="_blank">https://lilt.com/legal/privacy</a>.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at <a href="mailto:recruiting@lilt.com" target="_blank">recruiting@lilt.com</a>.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Compensation Range: $64K - $85K

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