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<h3>Job Description</h3>
Job Description
Aquinas Consulting is currently looking to fill a Firmware Engineer job for our direct client in Newington, NH. In this role, you will design, develop, and test firmware for advanced network elements, contributing to both application-level and low-level driver development for embedded systems. You will be a critical member of a fast-paced development team, collaborating across engineering groups to ensure top-quality performance and reliability of embedded solutions. This is a great opportunity for a senior firmware developer with expertise in embedded C/C++, real-time systems, and network communication protocols.
Firmware Engineer Job responsibilities:
<ul>
<li>Design and develop firmware architecture for embedded systems in network elements</li>
<li>Write embedded software in C/C++ and occasionally other programming languages</li>
<li>Develop and debug device drivers and application firmware for microcontrollers and SoCs</li>
<li>Use lab instrumentation and embedded debugging tools to troubleshoot hardware/software issues</li>
<li>Create design documentation and test plans; run static code analysis and address findings</li>
<li>Participate in peer code reviews and collaborate with cross-functional teams</li>
<li>Support legacy products and evaluate new platforms and components</li>
<li>Stay current on firmware trends and technologies in embedded systems development</li>
<li>Occasionally travel to New Jersey as needed</li>
</ul>
Qualifications:
<ul>
<li>Bachelor’s degree in Computer or Electrical Engineering (Master’s preferred)</li>
<li>At least 8 years of hands-on firmware development experience for embedded systems</li>
<li>Proficient in embedded C/C++, with working knowledge of assembly</li>
<li>Expertise in ARM-based microcontroller/SoC platforms</li>
<li>Experience with RTOS, embedded Linux, and bare-metal environments</li>
<li>Familiarity with interfaces like SPI, I2C, USB, UART, and Ethernet</li>
<li>Solid understanding of TCP/IP protocols and networking concepts</li>
<li>Ability to read schematics, board layouts, datasheets, and protocol specs</li>
<li>Basic FPGA knowledge and experience with telecom or network elements a plus</li>
<li>Skilled with oscilloscopes, logic analyzers, and other debugging tools</li>
<li>Experience using Git and CI/CD practices</li>
<li>Strong problem-solving, documentation, and teamwork skills</li>
</ul>
If you are interested in this Firmware Engineer job in Newington, NH, please apply now to be connected with a member of our team.
Please note: Applying to this role is an agreement to have your information entered into our database and acknowledgement that a recruiter will reach out to you either by phone, email, and/or text message regarding this and similar job opportunities.
Aquinas Consulting is a woman and minority owned company headquartered in Milford, CT that provides Engineering, Information Technology (IT), and Manufacturing staffing solutions throughout the US. We take pride in 20 years of service to our clients, our hiring managers, our consultants, and our local community. Aquinas is an affirmative action, equal opportunity employer and committed to considering all qualified applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. <a href="http://www.aquinasconsulting.com" target="_blank">www.aquinasconsulting.com</a>

Firmware Engineer

<h3>Job Description</h3>
Job DescriptionCompany Description 
Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
Job Description 
Your Career
The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.&nbsp; As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey.&nbsp; You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.&nbsp; You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice.
Your Impact
<ul>
<li>Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:</li>
<li>Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions</li>
<li>Understands Key customer business requirements and has the ability to position, demonstrate and create high level designs across the entire PANW portfolio solutions creating business value for customers</li>
<li>Ability to drive customer adoption of Palo Alto Networks Platform. Building customer relationships by helping customers achieve increased productivity, operational efficiency, security efficacy, and greater flexibility to innovate</li>
<li>Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers</li>
<li>Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions</li>
<li>Demonstrating strong communication skills, influencing through effective presentations and customer-specific demos, and conducts technical engagements and workshops that are clear and impactful, simplifying complex ideas for various audiences</li>
<li>Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities</li>
<li>Demonstrates Cross functional leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy</li>
<li>Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner</li>
<li>Understanding the competitive landscape and effectively differentiating PANW's leadership in the cybersecurity space&nbsp;&nbsp;</li>
<li>Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events</li>
<li>Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap</li>
</ul>
Qualifications 
Your Experience&nbsp;
<ul>
<li>6+ years experience in pre-sales/sales engineering</li>
<li>Understanding of data networking and/or modern application design and cloud architectures</li>
<li>Experience in delivering cybersecurity solutions that solve technical challenges and influence new business initiatives is preferred</li>
<li>Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal</li>
<li>Creating and delivering technical presentations, workshops, or technical validation engagements&nbsp;</li>
<li>Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies</li>
<li>Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions</li>
<li>Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred</li>
<li>This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position</li>
<li>Proficient in English</li>
</ul>
 Additional Information 
The Team
Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to transform their security architectures.&nbsp;
You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks who isn’t committed to your success, with everyone pitching in to assist when it comes to solutions, selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198,000/YR - $273,000/YR The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found&nbsp;here.
Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at&nbsp;&nbsp;<a href="mailto:accommodations@paloaltonetworks.com" target="_blank">accommodations@paloaltonetworks.com</a>.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No.&nbsp;Please note that we will not sponsor applicants for work visas for this position.

Solution Consultant 2 - Federal Civilian

<h3>Job Description</h3>
Job Description
Job Title: Digital Animation Teacher (Part Time)
General Responsibilities: Under the supervision of the Director of Educational Development, plans and facilitates collaborative and interactive digital animation instructional sessions.
Major Duties:
<ul>
<li>Meets regularly with the Director of Educational Development</li>
<li>Plans and facilitates learning sessions</li>
<li>Assists students in the development of a variety of digital animation skills</li>
<li>Maintains consistent communication the Director of Educational Development</li>
<li>Models appropriate academic and social behaviors</li>
<li>Performs other duties as assigned</li>
</ul>
Required Knowledge, Skills, and Abilities:
<ul>
<li>Ability to work with students of diverse ethnic backgrounds, academic profiles, and skill levels.</li>
<li>Possess good interpersonal and organizational skills.</li>
<li>Must demonstrate responsibility, a desire to help others, discretion, and flexibility.</li>
<li>Knowledge and ability to demonstrate skill in digital arts.</li>
<li>Must develop unit and lesson plans specifically referencing content curriculum standards.</li>
<li>Ability to collect and analyze data to drive future instruction.</li>
<li>Ability to work independently applying critical thinking skills and problem solving to various situations.</li>
<li>Must be able to instruct students of varying skill and experience levels in multiple programs based on interest and ability.</li>
</ul>
Qualifications: Must possess a bachelor's degree, teaching and/or tutoring experience, and have extensive digital animation experience.

Digital Animation Teacher (Part Time, In Person)

<h3>Job Description</h3>
Job Description
Akkodis is seeking a Deskside Technician for a Contract job with a client in Maple Grove, MN. Responsibilities include installing and troubleshooting PCs and network equipment, and providing end-user support for hardware, software, and phone systems.
Rate Range: $25/hour to $30/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Deskside Technician job responsibilities include:
<ul>
<li>
Provide on-site technical support for desktops, laptops, printers, and mobile devices.
</li>
<li>
Install, configure, and troubleshoot hardware and software issues for end users.
</li>
<li>
Respond to and resolve service tickets and incidents in a timely manner, often using a help desk system.
</li>
<li>
Support network connectivity issues, including LAN, Wi-Fi, and VPN troubleshooting.
</li>
<li>
Assist with hardware upgrades, imaging, and deployments of new systems.
</li>
<li>
Maintain accurate documentation of issues, solutions, and asset inventory.
</li>
</ul>
Desired Qualifications:
<ul>
<li>
Associate degree in Information Technology, Computer Science, or a related field; relevant certifications (e.g., CompTIA A+, Microsoft) are a plus.
</li>
<li>
Minimum of 2–3 years of experience in deskside or technical support roles.
</li>
<li>
Strong troubleshooting skills for hardware, software, and network issues in a high-volume support environment.
</li>
<li>
Excellent communication skills and ability to confidently support end users across various departments.
</li>
</ul>
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Sunny.Kumar1@akkodisgroup.com
 Pay Details: $25.00 to $30.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.akkodis.com/en/us/candidate-privacy-policy" target="_blank">https://www.akkodis.com/en/us/candidate-privacy-policy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>
 Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&amp;D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today. 
<h3>Company Description</h3>
Global Footprint, Local Impact: As part of the world's second-largest ER&amp;D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Deskside Technician

<h3>Job Description</h3>
Job Description
A reputable Network Services Company is seeking skilled and unskilled Cabling Installation Technicians to join our team. If you’re looking to build or advance your career in a dynamic environment, this could be the role for you!
Key Responsibilities
· Installation of Category and Fiberoptic cabling.
· Setup and integration of Audio/Visual systems.
· Sound masking system installation.
· Work efficiently and safely at heights using ladders.
Requirements
· Valid driver’s license (mandatory).
· Availability to travel out of state (preferred but not required).
· Basic hand tools are required.
Why Join Us?
· Competitive pay rate based on experience.
· Opportunities for travel and skill development.
· Be part of a professional team in a growing industry.
Company DescriptionOPA Network Services is a branch of Office Products Alliance. We are located in the heart of Kansas City in the Crossroads Arts District downtown. OPANS was started in January 2017. We started as a cabling contractor but have expanded our services to support "turnkey" solutions for our customers. In 2021, we added an IT division providing on-site and remote network support. 
<h3>Company Description</h3>
OPA Network Services is a branch of Office Products Alliance. We are located in the heart of Kansas City in the Crossroads Arts District downtown. OPANS was started in January 2017. We started as a cabling contractor but have expanded our services to support "turnkey" solutions for our customers. In 2021, we added an IT division providing on-site and remote network support.

Cabling Installation Technician

<h3>Job Description</h3>
Job Description
Senior Network Engineer CCIE 
Active Top Secret/ SCI Required
Bolling AFB- Washington DC (ONSITE)
Direct Hire with/ Full benefits $240k
Candidates must possess a current TS/SCI security clearance and meet eligibility for Presidential Support Duty Current Cisco Certified Internetwork Expert (CCIE) or CCNP certification Required
<ul>
<li>Translate stakeholder and Government requirements into network solutions, modifications, and support upgrades (network reconfiguration, hardware and software acquisitions, installation, and testing).</li>
<li>Provide executive level government agency support related to the designing, deploying and efficient and optimal operation of business-critical enterprise and network environments.</li>
<li>Strive to understand the application of current and emerging network software and hardware technology and protocols to provide innovative and new ideas to solve complex engineering challenges.</li>
<li>Work directly with the client to explore, investigate, analyze and assess new technologies to modernize and improve upon existing Networking solutions.</li>
<li>Candidates must be highly motivated self-starters with the ability for independent action initiative within established guidelines with excellent communication skills.</li>
<li>Selectee will provide all facets of Network engineering expertise to support current and future requirements within requisite Enterprise and Tactical Networks.</li>
<li>Provide Tier 3 and Tier 4 engineering support for all Networks, including hardware and process management, architecture, design, configuration.</li>
<li>Responsible for the design and development of voice, video, radio-frequency, and/or data communications networks.</li>
<li>Provides expert level analysis of voice, video, radio-frequency, and/or data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites and configuring communication media with concentrators, bridges, and other devices.</li>
<li>Plans network layouts and configures systems to user environments.</li>
<li>Analyzes network topologies and traffic and capacity requirements.</li>
<li>Supports the acquisition of hardware and software as well as subcontractor services as needed.</li>
<li>Provides guidance and work leadership to less-experienced network personnel.</li>
<li>Serves as technical team or task leader.</li>
<li>Maintains current knowledge of relevant technology as assigned.</li>
<li>Participates in special projects as required</li>
</ul>

Sr Network Engineer (TS/SCI) Clearance Upgrade

<h3>Job Description</h3>
Job Description
Position: Admin Support Impact Windows
Required Skills: • Project Administration with Experience with Windows and Doors
Experience: • 3-5 years of Project Administration Experience for Windows and Doors
Essential Duties and Responsibilities: • Provide Admin Support for Directors • During the approval process the Project Admin will communicate with all internal departments to make sure projects are going smoothly
Position Offers: • Competitive Compensation • Career Growth • Team Environment
To Apply: Please submit an updated resume along with your contact phone number.
 #hc190096

Admin Support Impact Windows

<h3>Job Description</h3>
Job Description
We are looking for a skilled Software Developer to join our team in Washington, District of Columbia, on a long-term contract basis. In this role, you will contribute to the design, development, and optimization of IT systems and enterprise platforms that support critical business processes. This position offers the opportunity to lead projects, collaborate with stakeholders, and ensure the security and efficiency of technical infrastructure.
 
Location:&nbsp;Washington, DC (On-site, 5 days a week)
 
Position Overview
We are seeking an experienced&nbsp;Enterprise Architect – DevOps&nbsp;to lead the design and implementation of scalable, secure, and automated DevOps solutions. This role will drive the DevOps strategy, architecture, and best practices to enhance software delivery, operational efficiency, and system reliability across cloud and hybrid environments.
 
Key Responsibilities
DevOps Strategy &amp; Architecture
<ul>
<li>Define and implement DevOps architecture aligned with business goals.</li>
<li>Develop architecture blueprints incorporating automation and DevOps best practices.</li>
<li>Architect cloud-based and hybrid solutions using AWS, Azure, and Google Cloud.</li>
</ul>
CI/CD &amp; Automation
<ul>
<li>Lead the design and implementation of CI/CD pipelines.</li>
<li>Integrate tools such as Jenkins, GitLab CI, CircleCI, and Azure DevOps.</li>
<li>Promote Infrastructure as Code (IaC) using Terraform, Ansible, Chef, or Puppet.</li>
</ul>
Cloud &amp; Infrastructure Management
<ul>
<li>Automate cloud resource provisioning and configuration.</li>
<li>Ensure seamless deployment across on-premise, cloud, and hybrid environments.</li>
<li>Implement containerization and orchestration using Docker and Kubernetes.</li>
</ul>
Monitoring &amp; Optimization
<ul>
<li>Deploy monitoring and logging tools (e.g., Prometheus, Grafana, Splunk, ELK Stack).</li>
<li>Continuously assess and optimize infrastructure and deployment pipelines.</li>
<li>Define and track KPIs to drive continuous improvement.</li>
</ul>
Collaboration &amp; Documentation
<ul>
<li>Provide technical leadership and mentorship to cross-functional teams.</li>
<li>Develop and maintain comprehensive documentation for DevOps processes and tools.</li>
<li>Communicate complex technical concepts to non-technical stakeholders.</li>
</ul>
Qualifications
Education &amp; Experience
<ul>
<li>Bachelor’s or Master’s degree in Computer Science, IT, Engineering, or related field.</li>
<li>7+ years in IT architecture or engineering, with 3–5 years in DevOps roles.</li>
</ul>
Technical Skills
<ul>
<li>Strong understanding of DevOps principles and SDLC automation.</li>
<li>Expertise in CI/CD tools (e.g., Jenkins, GitLab, Azure DevOps).</li>
<li>Proficiency in IaC tools (Terraform, Ansible, Chef, Puppet).</li>
<li>Experience with cloud platforms (AWS, Azure, GCP).</li>
<li>Skilled in scripting languages (Python, Bash, Ruby, Go).</li>
<li>Familiarity with monitoring/logging tools (Prometheus, Grafana, Splunk, ELK).</li>
<li>Knowledge of DevSecOps and security best practices.</li>
</ul>
Soft Skills
<ul>
<li>Strong leadership and mentoring capabilities.</li>
<li>Excellent communication and problem-solving skills.</li>
<li>Ability to work collaboratively in a cross-functional environment.</li>
</ul>
Desirable Skills
<ul>
<li>Experience with microservices and serverless architectures.</li>
<li>Knowledge of cloud-native application design.</li>
<li>Familiarity with Agile/Scrum methodologies.</li>
<li>Exposure to AI/ML integration in DevOps pipelines.</li>
<li>Relevant certifications (e.g., CKA, AWS DevOps Engineer, Azure DevOps Expert).</li>
</ul>

Enterprise Architect - DevOps

<h3>Job Description</h3>
Job Description
Job Overview:
This position is in Washington, DC at the Department of Transportation (DOT) Headquarters Building and is assigned to provide the below described services in support of the Desktop Engineering team. The Tier II Support position provides frontline support and technical assistance to our customers' IT staff. You will provide professional customer service, using best practices in troubleshooting, communication and problem resolution. You will ensure that any reported problems as well as issues that you anticipate are resolved in an efficient and effective manner.
Duties and Responsibilities:
Provide technical support to customers via phone, online, chat, and email
Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers
Ability to actively listen, and ask relevant questions
Communicate responsibility for each assigned incident from initial report through resolution, even when others are engaged to achieve resolution
Provide timely, articulate, effective and substantive updates via our incident management system, ensuring that all details of work are captured into notes for each incident.
Reach agreement with the customer on the severity and priority of each issue, ensuring that it is properly set in the case throughout the resolution process
Provide root cause correction, not just symptom relief. Ensure that all facets of the problem are evaluated to eliminate recurrence of the issue
Effectively listen to all communications, identifying all issues and are resolved, including those that are regarding process, general concerns, chronic or systemic in nature
Identify, document, and report issues with software, design, reliability, and maintenance issues to the proper teams, ensuring that they are aware of and are addressing customer expectations
Develop and maintain consistent performance on all key performance indicators
Avoid escalation through proper communication and by engaging proper resources before the customer becomes frustrated and asks for escalation
Use tools to pull and effectively analyze logs, traces, packet captures, etc. to determine root cause of issues
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
Required Qualification:
4+ years' work experience in a technical support capacity supporting Internet Service Providers, networks, and/or Business Software
Strong technical, analytical and problem-solving skills for diverse issues in high-pressure, complex, multi-platform/system/vendor environments 3+ years of experience in a helpdesk environment specifically Tier II Support
Excellent professional, written and verbal communication skills
Familiar with contact center management concepts such as scheduling, performance measures and management, reporting, quality assurance methods, analytics, etc.
Experience with government work is highly desirable.
Some project manager experience is a plus.
Benefits:&nbsp;Full benefits package Included with a W2 salary.&nbsp;
Must be able to obtain a Public Trust.
Company DescriptionGoldman Edwards is a leader in the application of systems engineering across a wide array of large-scale system development and mission critical programs used by government and industry. We provide world-class talent, proven management, and technical processes to manage the most complex projects—from concept through deployment. 
<h3>Company Description</h3>
Goldman Edwards is a leader in the application of systems engineering across a wide array of large-scale system development and mission critical programs used by government and industry. We provide world-class talent, proven management, and technical processes to manage the most complex projects—from concept through deployment.

Tier II IT Support

<h3>Job Description</h3>
Job Description
Are you a dedicated cybersecurity professional with a decade of progressive experience protecting critical infrastructure?&nbsp;Dahl Consulting is currently partnering with a not-for-profit wholesale electric power cooperative. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Cybersecurity Program Manager for a permanent position. Interested? Get more details below!
<ul>
<li>Worksite Location:&nbsp;Maple Grove, MN (hybrid schedule eligible for 80% remote)</li>
<li>Compensation:&nbsp;$139,000-$191,000 annually</li>
</ul>
What you’ll do as the Cybersecurity Program Manager:
<ul>
<li>Provide planning, design, and prioritization of security operations and security services based on GRE business need to enhance cybersecurity posture leveraging MITRE ATT&amp;CK framework and other best practices</li>
<li>Develop and mentor others in the development of security incident response, vulnerability management, and proactive threat analysis practices including standardized playbooks for new and evolving attacker tactics and techniques</li>
<li>Oversee detailed technical analysis and security operations response to alerts, vulnerabilities, and external security threats synthesizing analyses from various subject matter experts from multiple departments to ensure thorough examination and effective resolution of all issues</li>
<li>Lead the team in threat intel, research, and collaborate with internal and external partners through threat-intel sharing forums to share, receive, and act on actionable threat intelligence leveraging internal tools and processes</li>
<li>Create visuals, presentations, and detailed reports used to explain incidents, vulnerabilities, breach events, and response to both technical and non-technical audiences of all levels</li>
<li>Assess the organization’s current operational security posture and conduct technical security assessments to identify vulnerabilities, weaknesses, and potential risks and recommend appropriate actions</li>
<li>Stay current with and mentor others on the team on new and evolving attacker tactics and techniques to identify malicious or unexpected activity</li>
</ul>
What you’ll bring to the Cybersecurity Program Manager role:
<ul>
<li>Bachelor’s degree in technology or cybersecurity related field</li>
<li>10+ years of progressive experience working in a security operations center (SOC)/cybersecurity roles OR 2+ years of post-high school education in a technology/security related field and 12+ years of progressive experience working in a security operations center (SOC)/cybersecurity role</li>
<li>Expert knowledge with SIEM platforms, end point detections and response tools, vulnerability scanning, and intrusion detection systems</li>
</ul>
 As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you! This company’s robust Total Rewards package includes exceptional benefits and retirement, a focus on continuous engagement, recognition, personal and professional development, and an emphasis on work-life effectiveness.&nbsp;
Company DescriptionOur promise is simple. DAHL has proven year after year that we are flexible, consistent and easy to work with, which is why our clients and consultants have stayed with us, and we've continued to grow throughout the years. Our clients know they can depend on our efforts, as we hold their priorities in high regard. We genuinely care about each and every relationship and promise to work with the utmost of respect, integrity and high energy, as we continually strive to build long-term relationships. 
<h3>Company Description</h3>
Our promise is simple. DAHL has proven year after year that we are flexible, consistent and easy to work with, which is why our clients and consultants have stayed with us, and we've continued to grow throughout the years.\r\n \r\nOur clients know they can depend on our efforts, as we hold their priorities in high regard. We genuinely care about each and every relationship and promise to work with the utmost of respect, integrity and high energy, as we continually strive to build long-term relationships.

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