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<h3>Job Description</h3>
Job DescriptionDescription:
Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!
 
Opportunity:
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop &amp; Depot Support in Burnsville, Minnesota. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in both Desktop and Deport Support.
 
Responsibilities - Desktop Support
<ul>
<li>Provide Workstation Software Break Fix support</li>
<li>IMAC – PC Install, Moves, Adds and Changes</li>
<li>Image Loads</li>
<li>Asset Recovery</li>
<li>Asset tagging</li>
<li>Printer Support</li>
<li>Client Center (Tech Bar) Support</li>
<li>IT Service Management Updates</li>
<li>Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned</li>
</ul>
Responsibilities - Depot Support
<ul>
<li>Manage orderly storage of equipment within client build center (depot)</li>
<li>Perform necessary tasks related to request fulfillment and device refreshes based on provided processes and tooling, including: a) picking inventory from stock, b) image load, c) asset tagging, d) picking/packing of accessories, e) over-box, if necessary, f) coordinating for shipment carrier pickup, g) updating asset tracking information within the asset management system, and h) updating ticket status in the ITSM system</li>
<li>Receive returned equipment from end users and process as appropriate including: a) determine if device is to be reused or disposed based on decision criteria provided by our client, b) If able to be reused, perform basic refurbishment activities (e.g., test for functionality, clean device, wipe hard drive) and place into stock, c) If device is going to be disposed, wipe hard drive following defined processes and prepare for pickup by disposal third-party, d) Update asset tracking information within the asset management system.</li>
</ul>
Qualifications:
<ul>
<li>Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires</li>
<li>Knowledge of PC Imaging</li>
<li>Experience with change management and incident management</li>
<li>Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wiperol</li>
</ul>
Preferred Qualifications:
<ul>
<li>Certified Dell Technician</li>
<li>Expertise in Inventory Control</li>
</ul>
Requirements:
<ul>
<li>Must be within driving distance of Burnsville, Minnesota and willing to work onsite</li>
<li>Please note that pursuant to a government contract, this specific position requires U.S. citizenship status</li>
<li>Must be able to lift up to 40 lbs</li>
<li>Must be able to stand or walk for extended periods of time</li>
<li>Must be able to walk up and down stairs or ramps</li>
<li>Must be able to kneel and work under desks or in confined spaces</li>
</ul>
What is Important to Us:
<ul>
<li>You are an excellent communicator in writing and speaking.</li>
<li>You have the ability to work independently but also value teamwork.</li>
<li>Your problem-solving skills are excellent.</li>
<li>You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.</li>
<li>You seek a community of virtue-centered co-workers and clients.</li>
</ul>
What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
 
More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at <a href="https://vso-inc.com/careers" target="_blank">https://vso-inc.com/careers</a>

Desktop & Depot Support in Burnsville, Minnesota

<h3>Job Description</h3>
Job Description
Job Title: AI Engineer
Job Description:
Trystar is at the forefront of advancing power solutions, charged and driven by a committed, dynamic team, tackling complex challenges, and creating innovative solutions. Safety and integrity aren’t just buzzwords. They are the north star guiding us as we aspire to wow our customers every day. We’ve created power solutions that are not only durable and unique but are also the result of serious teamwork from every corner of our organization. Individually and collectively, every team member at Trystar plays for each other and strives to deliver unmatched value and 100% accuracy to our customers every single day.
As a big name and pioneer in power solutions, we’re not just part of the power conversation – we’re shaping its future, and we’re doing so across diverse industry sectors including healthcare, data centers, entertainment, education, government, and commercial construction – just to name a few! We’re committed to growing and evolving our product lineup to stay on top of the game and that includes leaning into sustainable, resilient, and renewable energy solutions.
Our cutting-edge headquarters in Faribault, MN, is partially solar- and wind-powered by our own microgrid! You will find that we’re also pushing boundaries across the country at our additional facilities in Troy, MI; Houston, TX; Merrimack, NH; Burnsville, MN; Murfreesboro, TN; Waukesha, WI; and in Montreal, Quebec, Canada. Together, we are Trystar, where we power the future and nurture innovation for a brighter tomorrow.
Trystar’s team members are our most important asset, and we are in search of an AI Engineer to join our IT team. As an AI Engineer, you will play a crucial role in designing, developing, and maintaining our AI solutions including machine learning and Generative AI. Your responsibilities will include machine learning leveraging AI algorithms that support Trystar’s various business needs. Additionally, you will collaborate with cross-functional teams to understand AI requirements, train AI models, and generate actionable insights. Your expertise will be instrumental in driving Trystar’s AI strategy and supporting our commitment to innovation and operational excellence.
This role requires a dynamic individual with a passion for technology, a commitment to delivering exceptional user experiences, and cross-functional collaboration. This is an opportunity to play a pivotal role in driving Trystar’s commitment to innovation, customer focus, and operational excellence.
We are looking for people who believe in our guiding principles and values of:
<ul>
<li>Safety – We believe everyone should leave Trystar facilities in the same or better condition than when they arrived.</li>
<li>Integrity – We’re honest, transparent, and committed to doing what’s right.</li>
<li>Customer focus – We have relentless focus on our customers and their success.</li>
<li>Right with speed – We use good judgement, make thoughtful decisions quickly, and execute them with purpose and intensity.</li>
<li>Play for each other – We’re a team. We show up for each other and we know that through teamwork we achieve greatness.</li>
<li>Champion change – We know adaptation and improvement are requirements to survive and to thrive.</li>
<li>Enjoy the journey – We create an environment where our team feels appreciated and has fun along the way.</li>
</ul>
In this role you will get to: 
<ul>
<li>Contribute to the development and implementation of AI models and algorithms to support various business functions.</li>
<li>Collaborate with cross-functional teams to identify opportunities for AI integration and enhancement in business processes.</li>
<li>Optimize machine learning models for deployment and performance, ensuring they meet operational goals.</li>
<li>Conduct thorough testing and validation of AI models to ensure accuracy and reliability.</li>
<li>Document AI processes and model specifications, providing clear guidelines for future development and maintenance.</li>
<li>Mentor junior AI engineers, fostering a culture of continuous learning and improvement.</li>
<li>Engage with stakeholders to gather requirements and feedback on AI initiatives, ensuring alignment with business objectives.</li>
<li>Stay updated with the latest advancements in AI technology and incorporate relevant innovations into the company's AI strategy.</li>
<li>Participate in data and AI governance efforts, advocating for ethical and responsible AI use.</li>
</ul>
Job Requirements:
BASIC QUALIFICATIONS
<ul>
<li>Education: Bachelor’s degree in computer science, Data Science, Engineering, or a related field.</li>
<li>Experience: Minimum of 5 years of experience in AI development, with a focus on building and deploying machine learning models.</li>
<li>Technical Skills: Proficiency in programming languages such as Python. Experience with Azure AI Foundry, Microsoft CoPilot Studio, various machine learning frameworks, foundational models and RAG.</li>
<li>Strong understanding of data preprocessing, feature engineering, and model selection.</li>
<li>Proven ability to optimize and fine-tune models for performance and scalability.</li>
<li>Excellent analytical and problem-solving skills, with a strategic approach to AI integration and innovation.</li>
<li>Strong communication skills, capable of translating complex technical concepts into business-friendly language.</li>
<li>Experience in conducting thorough testing and validation of AI models to ensure accuracy and reliability.</li>
<li>Knowledge of AI governance principles and best practices, with a commitment to ethical and responsible AI use.</li>
</ul>
ADDITIONAL QUALIFICATIONS
<ul>
<li>Familiarity with cloud platforms such as AWS, Azure, or Google Cloud for AI deployment and scaling.</li>
<li>Ability to mentor junior AI engineers, fostering a culture of continuous learning and improvement.</li>
<li>Strong communication skills, with the ability to explain technical concepts in clear, business-friendly language.</li>
<li>Passion for learning and incorporating the latest advancements in AI technology.</li>
<li>Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks effectively.</li>
<li>Strong interpersonal skills and highly resourceful in both team environments and building business relationships.</li>
<li>Strategic mindset with a hands-on approach to AI problem-solving.</li>
<li>Willingness and ability to travel occasionally for conferences, training, or collaboration.</li>
</ul>

AI Engineer

<h3>Job Description</h3>
Job DescriptionSalary: $77,000.000-$82,000.00 
About the Role:
Are you a rising construction professional ready to deepen your impact? Bauer Design Build is looking for a Senior Project Engineer whos ready to elevate their career by taking ownership of key project functions and supporting the successful delivery of complex construction projects. This role is perfect for someone who thrives in a fast-paced, team-driven environment and is eager to grow in project management and field execution.
 
As a Sr. PE, you'll be responsible for ensuring technical execution, tracking budgets, supporting scheduling and procurement, and managing communication between office and field teams. Youll work alongside seasoned professionals while contributing to an environment where collaboration and accountability are the normnot the exception.
 
Why Join Bauer Design Build?
Were not just building projectswere building a culture of excellence, respect, and support. At Bauer, people matter. We take pride in developing our team through hands-on mentorship, continuous learning, and a culture of transparency. Our tight-knit teams celebrate wins, solve problems together, and have each others backs. We dont just talk about culturewe live it, and its a big reason why weve been recognized as one of the Best Places to Work multiple years in a row.
 
Key Responsibilities:
Contract Management
<ul>
<li>Assist with change orders and contract documentation.</li>
<li>Ensure compliance with contract terms under the guidance of the Project Manager.</li>
</ul>
Financial Development
<ul>
<li>Help track budgets and forecast costs.</li>
<li>Support subcontractor buyout and financial management efforts.</li>
</ul>
Governmental / Regulatory Compliance
<ul>
<li>Track and support regulatory approvals.</li>
<li>Communicate with Authorities Having Jurisdiction (AHJs) to maintain compliance.</li>
</ul>
Estimating / Cost Management
<ul>
<li>Assist in maintaining evolving estimates and evaluating subcontractor bids.</li>
</ul>
Scheduling
<ul>
<li>Review and monitor project schedules.</li>
<li>Coordinate with field teams to ensure alignment with milestones.</li>
</ul>
Procurement
<ul>
<li>Help prepare subcontract agreements and procurement documentation.</li>
<li>Ensure strategies align with project scope and deadlines.</li>
</ul>
Construction &amp; Quality Assurance
<ul>
<li>Lead the submittal process and coordinate drawing/specification reviews.</li>
<li>Track bulletins, manage work authorizations, and support Owner/Architect/Contractor (OAC) meetings.</li>
<li>Assist with closeout documents, punch list tracking, and final walkthroughs.</li>
</ul>
 
Education &amp; Experience:
Preferred Education:
<ul>
<li>Bachelors degree in Construction Management, Civil Engineering, or a related field.</li>
</ul>
Required Experience:
<ul>
<li>12+ years as a Project Engineer with a general contractor.</li>
<li>Hands-on experience with contracts, budgeting, scheduling, and technical document management.</li>
<li>Exposure to project estimating, subcontractor negotiation, and field coordination.</li>
</ul>
Technical &amp; Professional Competencies:
<ul>
<li>Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Project)</li>
<li>Experience with Procore and Bluebeam</li>
<li>Strong organizational and technical coordination skills</li>
<li>Growing leadership and decision-making confidence</li>
</ul>
 
Benefits &amp; Compensation:
We offer a comprehensive benefits package designed to support the well-being of our team and their families:
<ul>
<li>Medical, dental, and vision insurance</li>
<li>Company-paid life and disability insurance</li>
<li>401(k) with company match</li>
<li>Paid time off, paid holidays, and sick leave</li>
<li>Employee Assistance Program (EAP)</li>
<li>Professional development opportunities</li>
<li>Company-paid or reimbursed cell phone (position-specific)</li>
<li>Company vehicle, auto allowance, or mileage reimbursement (position-specific)</li>
<li>Additional voluntary benefits available</li>
</ul>
Pay Transparency: The salary range for this position is $77,000$82,000 annually, depending on experience and qualifications, in accordance with applicable state pay transparency laws.
 
Equal Opportunity &amp; ADA Compliance:
Bauer Design Build is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need. If you require a reasonable accommodation during the hiring process due to a disability, please contact uswere happy to support you.

Sr Project Engineer

<h3>Job Description</h3>
Job Description
***Please no outside agencies or recruiters*** 
METAL CRAFT, located in Elk River, MN is a precision machining company, and our company mission is to provide custom precision manufacturing and innovative services to medical, aviation, space, defense, and emerging high-tech industries.
We are seeking a QUALITY TECHNICIAN to join our team! An ideal candidate is an individual that is passionate about their work and committed to quality, service, excellence, and innovation.
Our Culture is best in class! 
“BUILT RIGHT. EVERY TIME” is not just a slogan, we build things that make a difference in people’s lives. A career at METAL CRAFT is rewarding for far more reasons than you might imagine. Your experience and expertise are highly valued, your contributions are recognized, and your professional goals are supported. We understand there are lots of choices out there, that is why for over 40 years we have been providing stability, a safe and clean environment, challenging work and are invested in the growth of our people to take them as far as they want to go. 
In this role, the QUALITY TECHNICIAN will ensure materials and finished goods conform to all company and customer standards. Perform inspections on incoming materials and in-process and final product to ensure quality levels are met. Perform first piece set-up and First Article Inspections in accordance with established inspection plans. Assist Quality Engineers in the execution of engineering studies.
QUALITY TECHNICIAN DUTIES AND RESPONSIBILITIES include but not limited to:
Conduct receiving, in-process, final inspections, and first piece set-up utilizing the appropriate measuring tools and equipment to verify dimensional and functional requirements.
Conduct visual examination of product in accordance with customer specifications and company workmanship standards.
Perform formal documented First Article Inspection (FAI) reports for internal and external customers.
Prepare, maintain, and review inspection reports.
Assist Quality Engineers in the creation of inspection plans.
Perform containment activities preventing potential or additional quality defects.
Develop in-process control charts for monitoring / improving performance as requested.
Perform as auditee in respect to inspection processes for internal and external audit support as requested.
Assist engineering in the execution of engineering studies such as measurement system analysis, capability analysis, etc. as requested.
Perform problem solving activities for both product and manufacturing processes.
Effectively communicate with cross-functional areas: supply chain, manufacturing, engineering, quality engineering, customer service, production planning.
Train and Mentor Quality Technicians I and II.
Participate in lean activities as required.
Other miscellaneous duties as assigned.
Responsible to conduct yourself and ensure your subordinates (if applicable) conduct themselves in a manner consistent with company mission, values, code of ethics, policies, and other standards of conduct.
EDUCATION/EXPERIENCE
Associates degree or equivalent combination of education and experience.
Minimum 5+ years of quality assurance experience required.
KNOWLEDGE/SKILLS/ABILITIES
Skilled in use of standard inspection equipment and basic hand tools, such as: calipers, micrometers, steel rules, pin gages, go-no-go gages, CMM and Vision equipment.
Understanding of Geometrical Dimensioning and Tolerancing (GD&amp;T), engineering drawings and specifications, sampling techniques, and safety information.
Working knowledge of ISO 13485, AS 9100, FDA Quality System Regulations, and Good Manufacturing Practices (GMP).
Problem solving and decision-making skills and the ability to think independently.
Ability to demonstrate a record of excellent performance in meeting high standards of quality, quantity and dependability (attendance and punctuality).
Strong listening, verbal, and written communication skills.
Ability to collaborate and work well with others.
Advanced knowledge of Microsoft Office including Word, Excel and Outlook.
Must be detail oriented to keep accurate records and files.
Show initiative in work by being a self-starter, suggesting new ideas for completing a job, giving input as to how to improve the efficiency of a job, and organizing work time in order to complete jobs in a timely matter.
CORE VALUES
People – We can do it
Innovation – We work together
Service – We honor our word
Quality – We do what’s right
Monday – Friday 7AM – 3:30PM plus overtime as needed
Non-exempt (hourly) 
Benefits Eligible position (Health, Dental, Vision, 401K, profit sharing, holiday pay, PTO) Metal Craft and Riverside are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Experienced Quality Technician

<h3>Job Description</h3>
Job DescriptionSalary: 90,000-110,000 
Salary: 90,000-110,000 per year
We cannot consider any candidates who are not US citizens or green card holders/DACA recipients
 
Summary/Objective: As a Cloud Infrastructure and Security Engineer, you will design, implement, and optimize our Azure-based solutions. As a key member of our Tech team, you play a pivotal role in ensuring the scalability, security, and performance of our Azure cloud infrastructure.
Responsibilities:
<ul>
<li>Maintenance of Azure cloud-based infrastructure components (e.g., Linux and/or Windows servers based on virtual machine instances, EntraID, Azure Monitor, Azure SQL, Azure Virtual Desktop, Application Gateway + WAF, PowerShell (Runbooks), Bicep),</li>
</ul>
<ul>
<li>Management of M365 Online services Sharepoint, Exchange, Onedrive, Intune, Autopilot, Windows365,</li>
</ul>
<ul>
<li>Improving the performance of operating system components and networks,</li>
</ul>
<ul>
<li>Hardening of Windows and Linux servers,</li>
</ul>
<ul>
<li>Assisting out Azure architect in projects and architectural design of IT systems,</li>
</ul>
<ul>
<li>Contributing to building IT standards (Hardware, Software, Networks),</li>
</ul>
<ul>
<li>Contributing to overall IT strategy of the company,</li>
</ul>
<ul>
<li>Resolving ongoing problems and incidents according to best practices.</li>
</ul>
<ul></ul>
Network Security:
<ul>
<li>Ensuring the security of IT networks in Companies by implementing effective security strategies, system updates, and NSG, Firewall, WAF policies.</li>
</ul>
<ul>
<li>Monitoring threats and responding to incidents.</li>
</ul>
<ul>
<li>Conducting log analysis and managing patches to ensure high system integrity and security.</li>
</ul>
Performance Optimization:
<ul>
<li>Overseeing the monitoring and optimization of cloud solution performance to ensure optimal operation, resource access, cost efficiency and high availability.</li>
</ul>
Technical Support:
<ul>
<li>Providing technical support for other engineers and business owners regarding issues related to M365, cloud infrastructure and Azure services including work after business hours for scheduled tasks.</li>
</ul>
<ul>
<li>Developing proactive failure handling procedures.</li>
</ul>
<ul>
<li>Creating, updating, and implementing procedures related to system support, e.g., granting access, handling Azure service access issues, reporting problems, finding proactive resolutions.</li>
</ul>
Technological Development:
<ul>
<li>Tracking new trends and technologies in the Azure cloud domain, as well as evaluating whether new solutions can be effectively implemented in the organization.</li>
</ul>
Availability Control:
<ul>
<li>Ensuring business continuity by contributing and participating in the planning and implementation of strategies related to risk and failure management.</li>
</ul>
<ul>
<li>Planning and implementing disaster recovery and failover tests.</li>
</ul>
<ul>
<li>Lowering risk exposure of IT systems in a pragmatic fashion.</li>
</ul>
Monitoring:
<ul>
<li>Monitoring systems for threats, performance issues, and anomalies.</li>
</ul>
<ul>
<li>Preparing and executing proactive incident resolution procedures and executing them.</li>
</ul>
<ul>
<li>Writing scripts to automate common incidents and changes.</li>
</ul>
Technical Requirements:
<ul>
<li>Fluent in all Azure environments,</li>
</ul>
<ul>
<li>Experienced in managing Azure networks and security,</li>
</ul>
<ul>
<li>Experienced in cybersecurity topics,</li>
</ul>
<ul>
<li>Familiar with ITSM/ITIL concepts (Change/Incident/Problem management),</li>
</ul>
<ul>
<li>Operating systems administration: Windows Server, Linux (Centos, Ubuntu),</li>
</ul>
<ul>
<li>Understanding of networking concepts (VNETs, NSGs, VPNs, etc.), identity services (Microsoft Entra, RBAC), and security best practices.</li>
</ul>
The Successful Applicant
Qualifications and experience:
<ul>
<li>At least 4-5 years of experience in an Azure Engineer or similar role,</li>
</ul>
<ul>
<li>Strong analytical, troubleshooting, and problem-solving skills,</li>
</ul>
<ul>
<li>Excellent communication and teamwork capabilities,</li>
</ul>
Nice to have:
<ul>
<li>Microsoft Azure Certifications on at least Associate level,</li>
</ul>
<ul>
<li>Experience in working in international environments,</li>
</ul>
<ul>
<li>ESXi or other hypervisor experience,</li>
</ul>
<ul>
<li>Understanding concepts of deploying, managing, and optimizing applications using Azure Container Apps, with an understanding of microservices architecture and the ability to leverage Azure's serverless containers efficiently,</li>
</ul>
<ul>
<li>Skilled in scripting languages such as PowerShell, Bash, or Python,</li>
</ul>
 
 remote work

Cloud Infrastructure and Security Engineer

<h3>Job Description</h3>
Job DescriptionDo you love Minnesota lakes? Do you want to work near the lake all summer and get paid while doing it? Would you enjoy playing a critical role in ensuring clients are being delivered the highest quality lake weed removal service? Well, we have the job for you! Join our growing team of dive team members that jump in and clean out those annoying lake weeds. You'll play a crucial role in our company, ensuring that the lake weed removal services are not only up to the standards of Waterfront Restoration, but also to that of our many loyal customers who expect us to provide them with a worry-free lake shore experience. Hiring NOW for our Summer 2025 Quality Assurance Diver positions! The Quality Assurance Diver role can be full-time or part-time, however there will be opportunities for you to work with our SCUBA Dive lake weed removal crews throughout the summer also. Key Responsibilities: 
<ul>
<li>Performing a thorough Weed Growth Analysis to evaluate and provide information to our sales team for the customer's lake weed removal package </li>
<li>Creating legible and easy to follow reporting for the lake weed removal needs of new and prospective customers </li>
<li>Performing pre-planned quality inspections for customers who want to ensure that the results they receive are of the highest quality </li>
<li>Conducting random inspections of job sites where our SCUBA Dive crews have recently performed our by-the-root lake weed removal service </li>
<li>Cleaning up and touching up the properties we have recently visited to ensure the client is satisfied and is eager to continue their business with Waterfront Restoration </li>
<li>Responsible for motivating and holding our Dive Crew's accountable for their completed work at our client properties </li>
<li>Daily form completion and reporting </li>
<li>Daily communication with the Operations Manager, Sales Reps, and Dive Crew Leaders </li>
<li>Customer service responsibility </li>
<li>Driving Waterfront Restoration company vehicle (i.e. 1/4 ton pickup) </li>
<li>Representing our company to the highest standard - at times, you will be the face of the company! </li>
<li>Able to perform laborious removal of lake weeds and carrying large bags of vegetation up to 80lbs </li>
<li>Occasional interaction with clients </li>
</ul>
 Working Conditions:
<ul>
<li>Love of working outdoors is essential and the willingness to work in bad weather conditions (i.e. rain, high humidity, heat)</li>
<li>Flexible scheduling - volunteer work on an occasional weekend or overtime, as needed </li>
</ul>

Quality Assurance Diver

<h3>Job Description</h3>
Job Description
 
Client Services – Technical Support Agent
<ul>
<li>Remote Technical Support Role – Shift Differential - 2nd Shifts Available </li>
<li>Afterhours/Overnight/Weekend shifts Available </li>
</ul>
Job Summary:
This Support Agent Role serves as a liaison between our company and our clients by handling technical support-related customer service calls. This role also handles any and all customer service requests and service tickets. This position is also responsible for triaging technical issues with our clients, working quickly to identify the issue, and providing viable resolutions that meet the needs of our clients with an emphasis on world class service. Another key aspect of this role is handling afterhours any chat messages or service requests via the chat message board software platform.
What You will Find at Talus Payment
<ul>
<li>Competitive pay with quarterly bonus opportunities (based on performance) </li>
<li>Outstanding health, wellness, and insurance benefits</li>
<li>Genuine opportunities for growth and career advancement</li>
<li>Paid time off and holidays</li>
<li>A culture committed to inclusion and diversity</li>
</ul>
Successful Candidates-We are Seeking
<ul>
<li>You have a minimum of 2+ years of professional work experience interacting with clients.</li>
<li>You are passionate about working for a company that ensures a high standard of service.</li>
<li>Previous Support roles in customer service/technical support roles within a call center</li>
<li>Inbound/outbound call center experience</li>
<li>Bi-Lingual (Spanish) highly desirable</li>
<li>Previous Payment Support/Merchant experience a plus</li>
<li>Outstanding verbal and written communication skills</li>
<li>Ability to prioritize and multitask in a fast-paced environment.</li>
</ul>
The Skills to Succeed
<ul>
<li>Strong &amp; professional communication skills in all types and channels of support</li>
<li>You enjoy delighting customers by providing exceptional world-class service.</li>
<li>You possess strong listening skills and strive to exceed daily performance expectations.</li>
<li>Able to multiple task time sensitive interactions to ensure satisfaction.</li>
<li>Enjoy working in a collaborative team-oriented environment.</li>
<li>Previous working knowledge of software platforms and soft phone systems</li>
<li>Open to improvement and change to ensure we provide exceptional service. </li>
<li>Able to maintain the highest level of professionalism, personal accountability and follow through to ensure client satisfaction. </li>
</ul>
Key Responsibilities
<ul>
<li>The Technical Support Agent is frontline support for clients requesting technical assistance.</li>
<li>They are responsible for handling questions, requests and troubleshooting all inbound calls/ticket types.</li>
<li>Professionally handle volume of incoming requests via various support channels from clients</li>
<li>Verify client’s information, access their account, triage, and assist clients with time sensitive requests to ensure one call resolution.</li>
<li>During defined time frames the support agents will access, respond, and address any messages via the Chat message board and software application.</li>
<li>Handle any customer service inbound calls, emails messages and service tickets that are sent during core hours via the Omni channel telephony platform and CRM software platform</li>
<li>Utilize software systems to analyze and trouble shoot the customer’s situation to ensure client satisfaction. </li>
<li>Handle client requests or service calls on a timely basis with an emphasis on overall quality.</li>
<li>Assume responsibility for customer satisfaction as part of a collaborative, dedicated customer centric processes which pro-actively resolves all customer issues.</li>
<li>Ensure all open cases/tickets are updated, assigned, and closed before the end of shift.</li>
<li>Understand and adhere to company and departmental policies and procedures. </li>
<li>Adherence to key performance metrics and quality assurance standards</li>
<li>Maintain a working knowledge of company related product information.</li>
<li>Maintain regular and punctual attendance and consistent schedule adherence.</li>
<li>Ensure complete accurate proper documentation on all interactions to ensure compliance.</li>
<li>Impeccable phone etiquette when interacting with both internal and external clients.</li>
<li>Must have proven track record of successful team participation as well as ability to work independently and be self-starter/self-sufficient at various time frames.</li>
<li>Ability to thoroughly research, identify issues, address &amp; rectify any obstacles</li>
<li>Provide successful customer centric support and timely solutions during all interactions with an emphasis on one call/interaction resolution.</li>
</ul>
Benefits: 
• Full suite of Health Benefits 
• 401k with Company Match 
• Casual dress environment 
Company Description:
Talus is a technology-driven payment processing company that puts client success above all else. While Talus stays ahead of the technology curve by providing products and services that help merchants run their business more profitably, it's the support and education our clients receive from Talus that separates Talus from the average payment processor. Recently injected with a substantial amount of investment capital, Talus is looking to go head-to-head with some of the top payment processors in the United States in areas of technology, brand recognition, and marketing. We're looking for the top 1% to help us get there.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk and hear. The employee is frequently required to sit for extended periods of time and tolerate unpredictable work hours. The employee is frequently required to walk; use hands and fingers to feel, handle, or operate objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to focus. In addition, the job requires employees to have the ability to hear and communication to customers and co-workers throughout the day for extended periods. 
Mental Requirements:
The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job; work and deadlines may impose pressure on a routine and frequent basis, substantive contacts with people in stressful situations, delicacy and unpredictability of contacts routinely may create significant/constant stress. 
Talus is an EO Employer – Veterans/Disabled and other protected categories
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
This description reflects managements’ assignment of essential functions. It does not proscribe or restrict the tasks that may be assigned.

CS - TSR I

<h3>Job Description</h3>
Job DescriptionCompany Description 
Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Job Description 
Your Career
The District Systems Engineer, Commercial, is a vital part of our sales team, serving as a trusted technical advisor to customers and helping them secure their businesses with Palo Alto Networks solutions. You will provide pre-sales technical support to our commercial sales teams, aligning security solutions with customer needs and ensuring successful deployments that drive adoption and business value.
As a District Systems Engineer, you will work with customers to understand their security challenges, architect solutions that address those challenges, and demonstrate the value of Palo Alto Networks' comprehensive cybersecurity platform. You will be responsible for driving technical wins and ensuring the continued satisfaction of our customers in the commercial sector.
Your Impact
Curiosity and problem-solving drive the District Systems Engineer role, and you thrive on helping customers secure their environments with innovative solutions. You define your impact by:
<ul>
<li>Partnering with sales teams to meet and exceed sales quotas by building and implementing strategic technical account plans</li>
<li>Positioning, demonstrating, and designing security architectures across the Palo Alto Networks portfolio based on customer business needs and architecting complex environments, including network security, security operations, and cloud security.&nbsp;</li>
<li>Driving customer adoption of the Palo Alto Networks security platform by helping customers achieve enhanced security, operational efficiency, and business flexibility</li>
<li>Conducting technical discovery to understand customer requirements and aligning solutions to their specific needs</li>
<li>Leading proof-of-concept (PoC) engagements, technical workshops, and product demonstrations to showcase the capabilities of our security platform</li>
<li>Collaborating with Professional Services, Customer Success, and Specialist teams to ensure seamless implementation and adoption of solutions</li>
<li>Effectively communicating complex security concepts to a variety of stakeholders, from technical practitioners to executive leadership</li>
<li>Orchestrating supporting resources (Specialists, Channel Partners, Customer Support) to drive a unified strategy for customer success</li>
<li>Promoting end-to-end security solutions, including Palo Alto Networks and partner professional services, to maximize customer security posture and business value</li>
<li>Staying ahead of industry trends, competitive landscapes, and emerging security threats to position Palo Alto Networks as the cybersecurity leader</li>
<li>Continuously investing in personal development to enhance technical expertise and professional skills while actively contributing to the District Systems Engineer community and industry events</li>
<li>Demonstrating diversity in technical knowledge across SOC, Cloud, Networking, and NetSec, with an emphasis on SOC and Cloud, to drive cross-training and develop platform expertise across the team</li>
<li>Becoming a technical leader with the desire to grow into a Palo Alto Networks portfolio architect, gaining expertise from NGFW to SASE, SOC, Cloud, and Unit 42 consulting services</li>
<li>Balancing technical acumen with strategic thinking—acting as one part technical architect and one part CTO</li>
<li>Building and maintaining strong relationships while demonstrating strong consulting skills</li>
<li>Understanding the competitive landscape deeply, at least in your area of specialty</li>
<li>Designing and architecting large, complex environments, leveraging expertise in your technical domain</li>
<li>Developing strong business acumen with near-term potential to grow into CTO/CIO/CISO-level leadership</li>
<li>Willingness to travel up to 50% within the assigned district</li>
<li>Serving as a role model and mentor for inside Systems Engineers</li>
</ul>
Qualifications 
Your Experience
<ul>
<li>6+ years of experience in pre-sales, sales engineering, or a similar technical role</li>
<li>Strong understanding of data networking, security architectures, and modern cloud computing environments</li>
<li>Experience delivering cybersecurity solutions that solve complex technical challenges and align with customer business initiatives</li>
<li>Ability to influence and gain buy-in from key stakeholders, whether in customer-facing or internal engagements</li>
<li>Strong technical presentation, workshop, and proof-of-concept delivery skills</li>
<li>Expertise in designing, implementing, or managing one or more of the following security solutions: Network Security, SASE, SaaS, CNAPP, or SOC Transformation Technologies</li>
<li>Experience collaborating with Customer Support teams to ensure successful implementation and adoption of security solutions</li>
<li>Background in complex sales cycles involving multiple decision-makers and multi-product solutions is preferred</li>
<li>Field sales position requiring travel for in-person customer engagements (please discuss specifics with the recruiter)</li>
</ul>
 Additional Information 
The Team
Our District Systems Engineers work closely with customers across the commercial sector to secure their digital environments. We educate, inspire, and empower organizations to transform their security architectures and adopt the most advanced cybersecurity solutions available today.
You will be supported by industry-leading tools, systems, and a team dedicated to your success. At Palo Alto Networks, collaboration is at the heart of what we do. Everyone is committed to helping each other succeed, whether in solutions selling, learning, or professional development. Our District Systems Engineering community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary + commission target (for sales/commissioned roles) is expected to be between $198000/YR - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found&nbsp;here.
Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at&nbsp;&nbsp;<a href="mailto:accommodations@paloaltonetworks.com" target="_blank">accommodations@paloaltonetworks.com</a>.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.

Systems Engineer

<h3>Job Description</h3>
Job DescriptionDescription:
Software Engineer - Mid Level
No sponsorships available
 
About Us:
At KorTerra, we’re on a mission to prevent damage and save lives through innovative technology solutions for the energy and utilities industries. Our collaborative and customer-focused environment empowers us to deliver impactful products that truly make a difference.
 
About You:
We are looking for a Mid-Level Back-End Software Engineer to develop and maintain scalable, secure, and high-performance server-side applications. You will be responsible for designing APIs, optimizing databases, and implementing cloud-based solutions to support our web and mobile applications.
This role is ideal for engineers with a strong foundation in back-end development, cloud computing, and microservices architectures who thrive in a collaborative Agile development environment
 
What You’ll Get to Do:
<ul>
<li>Design, develop, and maintain RESTful APIs and microservices to support front-end applications.</li>
<li>Build scalable, secure, and high-performance server-side applications using C#/.NET.</li>
<li>Work with SQL and NoSQL databases to manage data efficiently.</li>
<li>Implement and optimize cloud-based solutions on Azure.</li>
<li>Ensure code quality, reliability, and security through unit testing and automated deployments.</li>
<li>Optimize application performance, scalability, and reliability.</li>
<li>Collaborate with front-end engineers, DevOps teams, product managers, and stakeholders.</li>
<li>Participate in code reviews and technical discussions.</li>
<li>Work with CI/CD pipelines, containerization (Docker, Kubernetes), and DevOps best practices.</li>
<li>Troubleshoot and resolve back-end performance and scalability issues.</li>
</ul>
Requirements:
<ul>
<li>3+ years of professional experience in back-end software development.</li>
<li>Strong proficiency in C#/.NET, Node.js.</li>
<li>Experience building RESTful APIs and microservices architectures.</li>
<li>Strong knowledge of SQL and NoSQL databases.</li>
<li>Familiarity with containerization (Docker, Kubernetes) and cloud services (Azure).</li>
<li>Experience with CI/CD pipelines and automated deployments.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent communication and teamwork abilities.</li>
<li>Experience working in an Agile/Scrum environment.</li>
</ul>
Benefits
<ul>
<li>Medical, Dental and Vision</li>
<li>Flexible PTO Program</li>
<li>Paid Sick and Safe Leave</li>
<li>401k with company match</li>
<li>Life Insurance, LTD, and AD&amp;D Insurance</li>
<li>Flexible Spending Accounts</li>
<li>Monthly company events</li>
<li>Hybrid and flexible work schedule</li>
<li>Professional development stipend</li>
<li>and much more!</li>
</ul>
KorTerra is proud to be an equal opportunity employer of all qualified individuals and prohibits discrimination and harassment of any kind. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We encourage all qualified individuals to apply.
Job Type: Full-time

Software Engineer - Mid Level

<h3>Job Description</h3>
Job DescriptionJob Type : Full TimeLocation : Plymouth, MinnesotaPay : Competitive Pay &amp; Benefits!Job Description Job Summary: We are seeking a versatile and creative Web Developer/Graphic Designer with hands-on experience in platforms like WordPress, Webflow, and Magento, strong backend development knowledge, and a passion for clean UI/UX design. The ideal candidate has a strong grasp of front-end development, API integrations, debugging practices, and graphic design tools. You’ll play a key role in building and optimizing websites while ensuring high performance, security, and user engagement. Responsibilities:
<ul>
<li>Design and develop engaging, responsive websites using Webflow, Magento, WordPress, and other CMS platforms.</li>
<li>Customize and optimize HTML, CSS, and JavaScript to enhance performance and maintainability.</li>
<li>Implement SEO best practices and responsive design principles to improve website loading speed and accessibility.</li>
<li>Integrate third-party tools and APIs for expanding platform functionalities and ensuring interoperability.</li>
<li>Collaborate with teams to design and build backend components, including databases and server-side logic.</li>
<li>Conduct thorough website testing, validation, and debugging using tools like Chrome DevTools, Lighthouse, and other debugging utilities.</li>
<li>Ensure cross-browser compatibility, security standards, and data privacy compliance.</li>
<li>Create visually appealing and brand-consistent digital assets including banners, landing pages, social media graphics, and UI components.</li>
<li>Troubleshoot and resolve complex technical issues or bugs and provide documentation on fixes and improvements.</li>
<li>Work closely with stakeholders to analyze website analytics and optimize user flows and conversions.</li>
</ul>
 Requirements:
<ul>
<li>3+ years of proven experience in web development and graphic design.</li>
<li>Proficient in Webflow, Magento and some WordPress.</li>
<li>Experience with HTML5, CSS3, JavaScript, and responsive design frameworks.</li>
<li>Experience working with APIs and integrating third-party services.</li>
<li>Familiarity with backend technologies such as PHP, Node.js, MySQL, or similar.</li>
<li>Strong understanding of validation, web security standards, and performance optimization techniques.</li>
<li>Proficient with graphic design tools such as Adobe Creative Suite (Photoshop, Illustrator, XD, Figma).</li>
<li>Experience debugging websites using browser dev tools, performance monitors, and code validators.</li>
<li>Ability to handle complex bugs and troubleshoot effectively in a fast-paced environment.</li>
<li>Clear communicator with the ability to explain technical issues to non-technical teams.</li>
</ul>
Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days #INDEH123

520 Technology Jobs in Minneapolis, MN, USA