<h3>Job Description</h3>
Job DescriptionSummary Our client is a leading IT Solutions Company in the Nashvillearea (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties &amp; Responsibilities 
<ul>
<li>Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.</li>
<li>Provisioning and system setup for new hires.</li>
<li>Prioritize incidents and service requests according to defined processes to meet defined SLAs.</li>
<li>Use remote tools and diagnostic utilities to aid in resolving support requests.</li>
<li>Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec)</li>
<li>Monitor and manage Microsoft Windows 7/8/10 Operating Systems.</li>
<li>Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010.</li>
<li>Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches.</li>
<li>Server administration via Active Directory, File &amp; Print services, DNS, DHCP.</li>
<li>Install antivirus software and ensure virus definitions are up to date.</li>
<li>Optimizing and maintaining network software and hardware</li>
<li>Building and deploying file servers and cloud computing solutions</li>
<li>Configuring and deploying VOIP solutions</li>
<li>Manage Microsoft Exchange Server</li>
<li>Monitors alert systems and take appropriate action as per guidelines.</li>
<li>Ability to use various messages in an event log to affect repairs.</li>
<li>Receive escalated service requests requiring an enhanced response.</li>
</ul>
Qualifications &amp; Requirements
<ul>
<li>Having worked in an MSP environment is a PLUS!</li>
<li>Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory </li>
<li>2-3 years of experience in a client-facing environment such as sales engineering</li>
<li>Kaseya RMM and Autotask PSA Experience a plus</li>
<li>Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology </li>
<li>Possesses strong organizational and time-management skills </li>
<li>Experience writing proposals for and implementation of technical solutions to fulfill business needs </li>
<li>Results-oriented, self-motivated, energetic, professional, reliable, and a team player</li>
<li>Strong understanding of technology and business productivity systems </li>
<li>Experience with RMM (remote monitoring and management) tool a plus</li>
<li>Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills </li>
<li>Sales training experience is a plus </li>
<li>Having worked in an MSP environment is a major plus.</li>
</ul>
Ideal Qualifications (not required)
<ul>
<li>CompTIA Net+ and/or CompTIA Security+ </li>
<li>MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) </li>
<li>CCNA or CCIE-Cisco certifications a real plus </li>
</ul>
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Brentwood

Helpdesk Support Level II

<h3>Job Description</h3>
Job Description
HarmonyTech Inc. is seeking an experienced Network Engineer to design, configure, and optimize high-performance network infrastructures supporting critical business operations. In this role, the Network Engineer will be responsible for architecting secure, resilient, and scalable network solutions across complex multi-vendor environments, ensuring optimal performance, reliability, and security.
The ideal candidate will bring deep technical expertise in network design, SD-WAN, SD-Branch, and troubleshooting, a strong understanding of industry best practices, and a proactive approach to mitigating potential risks. This role demands excellence in managing dynamic network ecosystems, implementing innovative solutions, and collaborating closely with cross-functional teams. Position is in Washington D.C. and requires U.S. Citizenship or Green Card. Responsibilities:
<ul>
<li>Design, configure, and support LAN, WAN, SD-WAN, and SD-Branch networks.</li>
<li>Deploy, manage, and troubleshoot network infrastructure involving:
<ul>
<li>Cisco Routers and Switches</li>
<li>Netgear Switches</li>
<li>Palo Alto 820 Firewalls</li>
<li>Cisco Meraki MR36 Access Points</li>
</ul>
</li>
<li>Troubleshoot and resolve network performance and connectivity issues across multi-vendor environments.</li>
<li>Implement robust network security measures and conduct regular vulnerability assessments.</li>
<li>Support network automation, monitoring, and integration efforts with cloud platforms.</li>
</ul>
Required Qualifications:
<ul>
<li>5+ years of experience as a Network Engineer in senior-level, enterprise environments.</li>
<li>Proven experience with SD-WAN and SD-Branch technologies.</li>
<li>Hands-on experience managing and configuring:
<ul>
<li>Cisco Routers and Switches</li>
<li>Netgear Switches</li>
<li>Palo Alto 820 Firewalls</li>
<li>Cisco Meraki MR36 Access Points</li>
</ul>
</li>
<li>In-depth knowledge of routing protocols, switching technologies, firewalls, VPNs, and wireless networking.</li>
<li>Strong troubleshooting and network performance optimization&nbsp;tuning skills.</li>
</ul>
Preferred Qualifications:
<ul>
<li>CCNP certification or equivalent.</li>
</ul>
Education:
<ul>
<li>
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
</li>
</ul>
If you are interested and feel that you would excel in the position, we invite you to apply. During this phase of our recruiting effort, we will not be able to accept telephone calls. Only those candidates meeting the requirements will be contacted. No recruiters please.
About HarmonyTech
We have been delivering information technology services and solutions across the Federal government and commercial clients for over a decade. Our employees are the most important assets of our company because they delivery value and care for our clients. We are a company of passionate technologist constantly evolving in our understanding and application of technology to best fulfill our client’s mission needs. We operate under a flat and efficient organizational structure to ensure our hand-picked consultants have the flexibility to take risks and be innovative. We typically work in small, agile teams as we design and develop solutions to address our client’s business challenges. Our success is measured with every satisfied customer and employee.
Why you want to join us
<ul>
<li>You have a passion for solving our customers complex business problems</li>
<li>Awesome learning and professional development opportunities</li>
<li>A culture built on teamwork and excellence</li>
</ul>
Benefits
HarmonyTech offers a highly competitive salary and benefits package including:
<ul>
<li>Medical/Dental/Vision Insurance (company contributes 80% of the entire premium)</li>
<li>Short/Long Term Disability Coverage</li>
<li>Life and AD&amp;D Insurance</li>
<li>401(k) Retirement Plan with Company Match</li>
<li>Tuition Reimbursement</li>
<li>Employee Referral Bonus</li>
<li>Paid Federal Holidays</li>
<li>Accrued Paid Time Off</li>
<li>Click the benefits package link above to check out the benefits we offer</li>
</ul>
Legal
HarmonyTech believes in a policy of equal employment and opportunity for all people based on merit. We are an Equal Opportunity Employer (EEO) and Drug Free Workplace Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin or any other category protected by applicable federal, state or local laws.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. Additionally, they do not establish a contract for employment and are subject to change at the discretion of HarmonyTech.
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ryISLs7WUL

Network Engineer

<h3>Job Description</h3>
Job Description
Position Overview&nbsp;
As a member of the Thrive Network Deployment team, you will be responsible for the deployment of network infrastructure and services to Thrive’s new and existing customers.&nbsp; You will be expected to utilize Thrive’s primary networking solutions of Fortinet and Palo Alto firewalls, Cisco, Meraki and Extreme switching and Meraki and Ruckus wireless to optimize and secure customer environments. Work will entail product evaluations, upgrade implementations, network expansion, network monitoring and documentation. Additionally, you will be expected to follow established standards while also contributing to both new and established process improvement.&nbsp;
Responsibilities&nbsp;
<ul>
<li>
Ability to handle diverse networking environments in a wide cross-section of business clients&nbsp;
</li>
</ul>
<ul>
<li>
Analyze and document an unfamiliar network environment&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Coordinate with relevant teams in all aspects related to equipment installation, service testing and problem resolution&nbsp;
</li>
</ul>
<ul>
<li>
Deploy and activate network solutions and internet circuits&nbsp;
</li>
</ul>
<ul>
<li>
Troubleshoot networking level incidents and provide relevant information to escalation resources&nbsp;
</li>
</ul>
<ul>
<li>
Work through the project process to drive deployments to a successful outcome.&nbsp;
</li>
</ul>
<ul>
<li>
Complete deployment activities work during scheduled maintenance windows.&nbsp;
</li>
</ul>
<ul>
<li>
Transition deployed service offerings to support team with all relevant documentation required for long term maintenance.&nbsp;
</li>
</ul>
<ul>
<li>
Escalate when necessary to senior engineer for further review/troubleshooting.&nbsp;
</li>
</ul>
<ul>
<li>
Communicate directly with customers regarding project plans, potential impact and testing procedures.&nbsp;
</li>
</ul>
<ul>
<li>
Demonstrate excellent time management skills to accomplish large projects.&nbsp;
</li>
</ul>
Qualifications&nbsp;
Minimum&nbsp;
<ul>
<li>
Enthusiastic and self-motivated individual with a team-first attitude&nbsp;
</li>
</ul>
<ul>
<li>
1-3 years Networking and Firewall experience&nbsp;
</li>
</ul>
<ul>
<li>
Proficient with IPV4 protocols, VPN, TCP/IP and Next Generation Firewalls&nbsp;
</li>
</ul>
<ul>
<li>
Knowledge and experience with Fortinet/Palo Alto/Meraki/Cisco/Ruckus/Extreme products&nbsp;
</li>
</ul>
<ul>
<li>
Experience with Visio required&nbsp;
</li>
</ul>
<ul>
<li>
Knowledge of monitoring tools (NAble, Solarwinds) preferred&nbsp;
</li>
</ul>
<ul>
<li>
Excellent problem solver; able to prioritize and coordinate between multiple projects&nbsp;
</li>
</ul>
<ul>
<li>
Experience troubleshooting network configuration and hardware issues&nbsp;
</li>
</ul>
<ul>
<li>
Excellent written and oral communication skills&nbsp;
</li>
</ul>
Education Requirement&nbsp;
<ul>
<li>
Bachelor’s Degree, Technical Degree or equivalent work experience&nbsp;
</li>
</ul>
<ul>
<li>
Fortinet NSE4 or higher certification preferred&nbsp;
</li>
</ul>
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HQeWSkPmKU

Engineer, Network Deployment

<h3>Job Description</h3>
Job Description
Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021! &nbsp;
Belay Technologies is seeking a Mid-Level Software Engineer (SWE) to join our intel team. The SWE develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely large data sets, real-time systems, and business management information systems) based upon documented requirements. Works individually or as part of a team. Reviews and tests software components for adherence to the design requirements and documents test results. Resolves software problem reports. Utilizes software development and software design methodologies appropriate to the development environment. Provides specific input to the software components of system design to include hardware/software trade-offs, software reuse, use of Commercial Off-the-shelf (COTS)/Government Off-the-shelf (GOTS) in place of new development, and requirements analysis and synthesis from system level to individual software components
Candidates should have the following qualifications: &nbsp;
<ul>
<li>TS/SCI with polygraph</li>
<li>Fourteen (14) years of experience as a SE in programs and contracts of similar scope, type, and complexity is required. </li>
<li>Bachelor’s degree in Computer Science or related discipline from an accredited college or university is required.&nbsp;</li>
<li>Four (4) years of additional SWE experience on projects with similar software processes may be substituted for a bachelor’s degree.</li>
<li>Fourteen (14) years of experience as a Systems Engineer in programs and contract of similar scope, type, and complexity is required</li>
<li>Exceeds 14 years of experience with BS or 19 years without BS </li>
<li>SPLUNK: ​​​​​​Two (2) years of experience in architecting, deploying and general administration of Splunk to include infrastructure planning, data collection and comprehension, development and integration, configuring data inputs and forwarders, data management, creating/managing user accounts, and general troubleshooting and monitoring</li>
</ul>
Candidates are required to have the following skills:
<ul>
<li>Knowledge in use of the following databases: Microsoft SQL Server, MariaDB, Postgres</li>
<li>Create/Maintain bash scripts to dump and load databases as well as perform various maintenance tasks:(Rebuild Indexes, Update Statistics). Also perform basic database dump and load, transaction logging, and performance tuning</li>
<li>Able to run SQL agent jobs for MSSQL, familiar with installing software on Linux platforms.</li>
<li>RedHat Ansible</li>
<li>Identify management via Active Directory and Centify</li>
<li>Use Salt to deploy config files to end nodes and do various interrogations (Ping, DNS)</li>
<li>NxLog, SALTSstack, Wazuh, NIFI for reading end node logs, HAproxy load balancer</li>
<li>Ability to Request, Renew, and Install/Update PKI certs. Convert from pkcs12 to various formats</li>
<li>Basic familiarization with nLyte, NEO datacenter inventory management application</li>
<li>NIFI - ability to automate dataflows between software systems</li>
<li>Ranger/Docker - the ability to configure containerized applications. Primarily for distributed applications</li>
<li>Kubernetes - the ability to configure open-source platforms for container orchestration. Container management includes app packing/scheduling, load balancing, storage orchestration, adv logging/monitoring/debugging</li>
<li>Experience with Wazuh, Nxlog, Saltstack - deploy config files to end nodes and various interrogations, GIT and HAProxy load balancer</li>
<li>Experience with Vcenter/Vsphere - Building VMs</li>
</ul>
Perks and Benefits:&nbsp;
<ul>
<li>8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program&nbsp;</li>
<li>10% matching in 401(k) contributions vested on day one&nbsp;</li>
<li>$5,000 annual training/tuition&nbsp;</li>
<li>Student Loan Repayment Program&nbsp;</li>
<li>100% company funded HSA&nbsp;</li>
<li>Rich medical coverage (100% coinsurance)&nbsp;</li>
<li>Dental coverage including orthodontia&nbsp;</li>
<li>Up to $420,000 in life insurance, premiums 100% company funded&nbsp;</li>
<li>Amazon Prime, gym reimbursement, monthly lunches, games and prizes&nbsp;</li>
<li>Pet adoption program, generous referral bonus program, fun events, and more!&nbsp;</li>
</ul>
 At Belay, we are committed to creating an environment where you can thrive both professionally and personally.&nbsp; We believe in transparency and fairness in compensation. Several factors influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, education, specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks, a flexible work-life balance, and career development. Salary Range: $70,000 to $190,000
Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Key words: Full Clearance, Fort Meade, SDVOSB, Service-Disabled Veteran-Owned Small Business, DoD, full scope
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uGBa494h5x

Mid Software Engineer

<h3>Job Description</h3>
Job Description
Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. Amphenol Corporation is one of the world’s largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, mobile, RF, networking, industrial, business equipment, and automotive.
Position: Signal Integrity Test Technician
Location: Valley Green, PA
Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. We have design, sales, and manufacturing locations globally and are currently seeking a highly motivated Signal Integrity Test Technician to join our team located in Etters, PA. This role will focus on the high-frequency characterization of cable and backplane interconnect products using advanced test equipment such as Vector Network Analyzers (VNAs). The ideal candidate will have strong technical aptitude, hands-on test experience, and a passion for working with next-generation high-speed interconnect technologies.
RESPONSIBILITIES: 
<ul>
<li>Perform S-parameter characterization of cable assemblies, backplane connectors, and related high-speed interconnect products using Vector Network Analyzers (up to 70 GHz+).</li>
<li>Set up, calibrate, and maintain precision RF test equipment including VNAs, probes, fixtures, and time-domain accessories.</li>
<li>Execute standard and custom test procedures to validate insertion loss, return loss, NEXT/FEXT, impedance, and crosstalk performance.</li>
<li>Assist engineering teams by providing accurate and repeatable measurement data for new product development, validation, and customer reports.</li>
<li>Prepare technical documentation including test logs, summary reports, and data files for internal teams and customer delivery.</li>
<li>Troubleshoot test setups, cables, fixtures, and connections to ensure data integrity.</li>
<li>Support process improvement initiatives to streamline measurement workflows, reduce variation, and improve throughput.</li>
<li>Collaborate with Signal Integrity Engineers on root-cause investigations, test methodology development, and correlation studies between simulation and measurement.</li>
<li>Maintain a safe and organized lab environment, ensuring compliance with company standards.</li>
</ul>
QUALIFICATIONS: 
<ul>
<li>Associate’s or Bachelor’s degree in Electrical Engineering, Electronics Technology, or related field; or equivalent hands-on experience.</li>
<li>Hands-on experience operating VNAs (Keysight, Rohde &amp; Schwarz, or equivalent).</li>
<li>Familiarity with RF calibration methods (SOLT, TRL, ECal, fixture de-embedding).</li>
<li>Strong understanding of transmission line theory, impedance control, and high-frequency signal behavior.</li>
<li>Proficiency with data handling tools (Excel, MATLAB, or similar).</li>
<li>Excellent attention to detail and ability to follow structured test processes.</li>
<li>Prior experience in high-speed interconnect or cable/backplane testing preferred</li>
<li>Knowledge of differential signaling, PAM4, and compliance test methodologies preferred</li>
<li>Familiarity with TDR (Time Domain Reflectometry) and other signal integrity test methods preferred</li>
<li>Ability to read and interpret engineering drawings, schematics, and test plans.</li>
<li>Technical curiosity and eagerness to learn advanced test methods.</li>
<li>Strong problem-solving and troubleshooting skills.</li>
<li>Team-oriented mindset with ability to work independently.</li>
<li>Commitment to delivering accurate, repeatable, and timely test results.</li>
</ul>
Amphenol Corporation is proud of our reputation as an excellent employer. Our main focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business.
Amphenol is an “Equal Opportunity Employer” - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin
For additional company information please visit our website at <a href="https://www.amphenol-cs.com/" target="_blank">https://www.amphenol-cs.com/</a>

Signal Integrity Test Technician

<h3>Job Description</h3>
Job Description
Information Management Technology Division (IMTD) provides software development, operations and maintenance of a variety of systems and initiatives supporting IMS business areas. IMTD focuses on streamlining operations, automating processes, and aligning IM Solutions to IMS' s overarching digital architecture. IMTD's mission is to promote state-of-the-art IT solutions for IMS business systems. In doing so, IMTD collaborates with IT mission partners to not only share technology and lessons learned, but also ensure records management processes and requirements are included in the early design stages of IT solutions across the Sponsor and IC. Additionally, IMTD works in concert with the IMS Tech Director to ensure future plans for technology in the division are in line with the plans for the overall IMS architecture. IMTD' s specific responsibilities are performed via seven (7) teams plus IMTD Front Office support. Teams consist of: B2i, Data Migration Team (DMT), Electronic Document OCR and exploitation (eDox), GitSMART, Electronic Records Analysis Team (ERAT), and Integration Center (Ctr).
Qualifications
<ul>
<li>Must have a TS/SCI with Poly</li>
<li>BS/BA in Software Engineering, Science, Mathematics, or similar OR equivalent combination of education and experience</li>
<li>Team leadership ability with people skills</li>
<li>Proficient in Java</li>
<li>Experience with JavaScript / Typescript</li>
<li>Must know to use an IDE to code (ex – IntelliJ, Eclipse, NetBeans)</li>
<li>Hands on experience with cloud technology (AWS / C2S)</li>
<li>Experience with web services (REST) and service oriented architecture (SOA) – Spring Boot, Tomcat</li>
<li>Experience with relational databases (ex - Oracle / MySql)</li>
<li>Experience with interacting in a Linux environment (ex - Bash scripting, VI)</li>
<li>Ability to work well with others as well as independently</li>
<li>Ability to work well in a constantly evolving work environment</li>
</ul>
Desired
<ul>
<li>Experience with front end development (ex - Angular 2+, React, HTML, CSS, JQuery)</li>
<li>Experience with Microservices</li>
<li>Familiarity with Source code management and integration (ex - GitHub/GitLab, Jenkins)</li>
<li>Experience in an Agile environment</li>
<li>Experience with testing frameworks (ex – Junit, Mockito, Swagger, Postman)</li>
</ul>

About AEVEX Aerospace
AEVEX Aerospace, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia.

AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits.
Equal Employment Opportunity:
AEVEX Aerospace is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Applications Developer

<h3>Job Description</h3>
Job Description
ABcom is a national low voltage commercial structured cabling contractor, and we are recruiting our next Estimator to join our growing team.
Purpose of this position: The Project Engineer/ Estimator supports sales activities in commercial, data center, and other critical markets. Assists the sales team with site visits, design, sales engineering, takeoffs, bills of material, estimates, and proposal formation. Coordinates proposal activities, scheduling, and communications; procures equipment and places product orders; assists fellow engineers with technical knowledge, including Accubid estimating software; delivers high quality results that differentiate us from other competitors.
 Scope of the position: Reports to the VP of Operations.
Responsibilities: 
<ul>
<li>Knows and remains current on competition, market conditions, building codes, and industry standards</li>
<li>Presents professional ABcom image with vendors, manufacturers, distribution, and customers.</li>
<li>Cultivates good customer relationships and communications to build repeat businesses and gain referrals.</li>
<li>Works with sales team and project management groups to engineer and provide accurate bills of materials and cost estimates for upcoming jobs—new construction and retrofit.</li>
<li>Develops and successfully presents proposals that withstand critical examination, brings value to customers, meets ABcom minimum standard gross profit requirements, and helps close the sales.</li>
<li>Provides company standard handoffs to Operations for closed sales work.</li>
<li>Coordinates with project managers to ensure on-time, high-quality delivery.</li>
<li>Coordinates with Operations on forecasted product, equipment, and manpower needs</li>
<li>Helps resolve job-related issues</li>
<li>Adheres to and enforces all policies from ABcom Employee Handbook</li>
</ul>
<ul>
<li>Other duties as assigned by VP of Operations.</li>
</ul>
 
Matrixed ABcom relationships: Project Engineer will work in conjunction with all other engineers. Converses with Account Executives and Project Managers to determine bid and project requirements. Maintains a professional relationship with all customers. Works closely with Sales Team to develop project proposals and develop new business.
Additional Information:
<ul>
<li>ABcom Environment: </li>
<li>Working conditions: Work in a variety of settings, including office and customer sites. Employee is required to travel and/or work some evenings and nights. Must have reliable auto transportation and must maintain an insurable driving record.</li>
</ul>
- Fast-paced - Team Spirit - Family values 
- Innovative - Open Communication - Approachable Leadership - Dynamic - Appropriate Work/Life Balance 
- Physical and mental requirements: Perform physical labor such as lifting, bending, and pulling on occasion.
Requirements
Knowledge and Skills (Minimum requirements): 
<ul>
<li>Education, credentials, licenses: Bachelor’s Degree in technology-related field or equivalent combination of education and experience. Valid driver’s license with vehicle in good repair. Industry recognized certifications, such as RCDD, are preferred.</li>
<li>Specialized knowledge: BICSI installation and safety standards, understanding of information transport systems technologies. Competency and proficiency in MS Office, AutoCAD, and Accubid software, or equivalent.</li>
<li>Experience: Two years’ experience in low-voltage structured cabling for end-users, developers, and general contractors.</li>
<li>Skills: </li>
</ul>
- Team player - Resourceful - Flexible 
- Accountable - High-energy -Dependable 
- Problem-solving - Strong Work Ethic - Leader 
- Can-do attitude - Clear and Effective Communication 
 - Organized and Detail Oriented 
Benefits
Compensation: ABcom offers a competitive compensation package, including medical and dental insurance, 401(k) plan, and vacation package. Salary to be determined, based on experience and education.

Project Engineer/ Estimator/CAD/BIM

<h3>Job Description</h3>
Job DescriptionCompany Description 
Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.
Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.
Job Description 
Job Overview
In the role of Restaurant Technology Project Coordinator, effectively ensure that people and resources for the Restaurant Technology team are used appropriately to accomplish team goals and projects. Manage technology rollout processes, communications and provide rollout updates internally to leadership. Maintain tracking of technology rollouts and escalation of delays with franchisees and vendors. Monitor support tickets for escalated situations for the Restaurant Tech team. Ensure that support tickets and project/task requests are efficiently allocated to teammates who are best suited to complete. Establish role as point of contact for&nbsp;Restaurant Tech team.
Primary Accountabilities:&nbsp;
<ul>
<li>Team Project Coordination: Monitor team resources and provide regular updates to Manager on roadblocks or needs.&nbsp; Maintain and update project tasks for Restaurant Technology teams, based business needs.&nbsp; Attend meetings to track and gather information from vendors and internal staff on initiatives impacting the Restaurant Tech team.&nbsp; Establish and maintain relationships with internal teams to get needed information for Restaurant Tech initiatives.</li>
<li>Technology Rollout Project Coordination:&nbsp;Manage coordination of technology rollout project (registers, tablets, etc.).&nbsp; Collaborate with internal teams and vendors on successful rollouts.&nbsp; Provide escalations to appropriate teams to ensure parties are completing tasks in an appropriate timeline.</li>
<li>Continuous Refinement:&nbsp;Continuously review and update processes for improving project-related work, such as support, ticket and project request distribution, franchisee and vendor communication, SLA standards, and similar elements that will improve the overall franchisee customer service experience and corporate team efficiency measures over time.</li>
<li>Communication:&nbsp;Communicate with franchisees and vendors as needed to ensure that support tickets and project goals are being addressed in a timely manner. Communicate with corporate team members to effectively coordinate project resources and information.</li>
<li>Vendor Engagement:&nbsp;Participate in vendor conference calls to maintain ongoing project awareness and share insights and perspective as needed. Recap information and vendor calls and distribute information to project stakeholders as requested. Assist with communications between vendors.</li>
</ul>
Qualifications 
Education and Qualifications:
<ul>
<li>B.A. or B.S. Degree in IS, IT, or related field, or equivalent combination of education and work experience.</li>
<li>1-3 years of Restaurant Technology, Project Coordinator, POS Administrator, or equivalent experience</li>
<li>Proven ability to communicate SLA standards and response expectations to customers (DQ franchisees)&nbsp;</li>
<li>Excellent attention to detail and organizational skills in a fast-paced environment</li>
<li>Excellent problem-solving and customer service skills in a matrix-structured setting</li>
<li>Excellent time management, communication, and follow-through skills</li>
<li>Very strong experience with&nbsp; Microsoft Office products: Teams, Excel, Word, PowerPoint, Visio</li>
</ul>
The US national hourly range for this non-exempt position is $27.65 - $32.49.&nbsp; The base hourly range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location, and relevant education or experience
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
Benefits
Our benefit package supports the well-being of our employees and their families.&nbsp; Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more!&nbsp; To learn more about our great benefit offerings,&nbsp;Click Here.
Work Environment
Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 2 collaboration days a week.&nbsp; Additional in office time may be required to support team/project needs.&nbsp; Positions will be identified as “remote eligible” when consideration will be given to candidates outside of drivable distance to our Bloomington office.
Inclusion &amp; Belonging
We are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome.
IDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship.

Project Coordinator, Retail Technology

<h3>Job Description</h3>
Job Description
CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day.
The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community.
We are seeking to hire an EN/VR QA &amp; Training Specialist to our team!
Join Us in Empowering Lives Through SSA's Employment Support Initiatives
Are you passionate about making a meaningful difference in people's lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you'll play a vital role in supporting this impactful mission—helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day.
The EN/VR QA &amp; Training Specialist leads advanced quality assurance and training activities for the EN/VR Help Desk. This position performs in-depth performance analysis, conducts comprehensive call monitoring, and delivers individualized coaching and feedback to Help Desk staff to drive ongoing quality improvement and compliance. The Specialist develops and updates training programs, oversees onboarding and continuing education initiatives, and works closely with management to identify trends and recommend process enhancements. Responsibilities include detailed documentation of findings, analysis of key performance metrics, and facilitating workshops or group training sessions. 
 Duties and Responsibilities:
 • Lead advanced call monitoring and quality assurance for EN/VR Help Desk operations. • Analyze performance data and key metrics to identify trends, risks, and opportunities for improvement. • Provide detailed coaching and actionable feedback to individual staff and teams. • Develop, deliver, and update training programs, materials, and job aids. • Facilitate onboarding for new Help Desk staff and ongoing development for existing team members. • Document and report on quality assurance findings, compliance issues, and training effectiveness. • Collaborate with management to implement process improvements and best practices.
Requirements:
• Bachelor's degree with 2–4 years of relevant experience, or high school diploma/GED with 8–10 years related experience. • In-depth experience conducting quality assurance, performance analysis, and staff coaching in customer service or help desk environments. • Strong analytical skills and proficiency with call monitoring and reporting tools. • Demonstrated ability to develop training content and deliver effective training sessions. • Excellent written and verbal communication and interpersonal skills. • Leadership ability and proven track record of driving quality improvements. • Thorough understanding of program compliance and service standards.
Must be able to obtain and maintain a SSA Public Trust Clearance
If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including:
<ul>
<li>
Paid vacation &amp; Sick leave
</li>
<li>
Health insurance coverage
</li>
<li>
Career training
</li>
<li>
Performance bonus programs
</li>
<li>
401K contribution &amp; Employer Match
</li>
<li>11 Federal Holidays</li>
</ul>

EN/VR QA & Training Specialist

<h3>Job Description</h3>
Job Description
Developer Role and Responsibilities
Your specific duties will be based on your experience as Solutions Architect (UiPath), and you will be an extended part of the client’s technical team, ensuring automation solutions are running effectively. In this role, you will be responsible for designing and delivering UiPath solutions in accordance with WonderBotz standards and best practices. You will work closely with our enthusiastic business and technical specialists team. You will be part of a fast-growing and successful team that helps our clients get the maximum benefit.
Expected Activities:
<ul>
<li>Conduct Architectural Evaluation, Design and Analysis of Client Enterprise-wide systems.</li>
<li>Ensure RPA Implementation Team delivers robust system solution to Client Operations.</li>
<li>Develop, Enhance and Maintain established service design procedure and process to assure apt and robust Solution.</li>
<li>Work closely with Client Enterprise Architect within Architecture Services team to assure</li>
<li>Constant compliance of Client’s strategic blueprints and architecture.</li>
<li>Head responsibility for ongoing suggestions and best practices for UiPath Client Implementations,</li>
<li>Custom Solutions, Product Support, and above all the UiPath Enterprise Platform itself</li>
<li>Collaborate with IT development team to assure architectural solution could be suitably translated into effectual and robust implementation.</li>
<li>Identify customer requirements, analyse alternatives, and conduct solution recommendations related to software, platform, and network configurations.</li>
<li>Assist Sales and Pre-Sales team in their client conversations in order ensure maximum conversions and high-quality dialogue.</li>
<li>Plan, design, and execute complex UiPath Internal and Client Solution Configurations</li>
<li>Ensure testing assistance and guidance to Implementation Team.</li>
<li>Prepare and present test plan, Solution Design, technical presentations, analyst briefings plus white papers to respond to different Custom Solution deliverables.</li>
</ul>
Qualifications and Skills
<ul>
<li>6 - 8 years of work Experience in IT Industry.</li>
<li>Secret or Top Secret Security Clearance Required.</li>
<li>3+ Years of UiPath experience as an Architect.</li>
<li>2-4 years of experience in .NET Suite (C# or VB.net) is must.</li>
<li>UiPath RPA Solution Architect Certification and Advanced Developer Certification is a plus.</li>
<li>Develop workflows and custom activities using C#.</li>
<li>Prior Work experience/POCs on Studio Pro, Document Understanding, AI Centre, Action Centre, and/or Computer vision is a big plus.</li>
<li>Understanding of Enterprise Architecture and IT systems, Process minded, Good Presentation and communication skills are essential.</li>
<li>Previous experience in application or implementation support domain is necessary.</li>
<li>Basic Knowledge on UiPath Deployment Architecture and Cloud platforms Azure/AWS</li>
<li>Previous work experience in 3rd Party Integrations with UiPath like Abby, Salesforce, Service Now and/or SharePoint a plus</li>
<li>Prior Experience on RFPs, RFQs, estimations and other similar Technical Documentation is a plus.</li>
</ul>
Desired characteristics in candidates
<ul>
<li>Effective communication skills for&nbsp;technical and non-technical audiences</li>
<li>Analytical and proven problem-solving skills</li>
<li>High Emotional IQ</li>
<li>Embraces challenges</li>
<li>Team-orientation rather than an individual contributor</li>
</ul>
Compensation and start dates
<ul>
<li>Hiring now for immediate start</li>
<li>Salary: Competitive base and bonus determined by level and experience</li>
</ul>
WonderBotz is an Equal Employment Opportunity employer.
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