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<h3>Job Description</h3>
Job Description
Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent &amp; Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.
Like working at the heart of an operation where you're "in the flow and in the know" and central to keeping things running and growing? Appian is seeking an Project Coordinator, reporting to the Executive Vice President of Engineering, who will be the information and activity hub for keeping the engineering team functioning. This includes helping us adapt to our growth by designing new processes and systems that keep friction out of the engineering department. 
Succeeding in this position requires you to be a self-starter with great problem-solving skills, excellent written and verbal communication skills, a commitment to keeping deadlines, and an ability to multitask. If you want a work environment where your ideas are welcome and contributions are recognized, this is the place for you! 
This role is based at our ​h​eadquarters in ​McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. 
In this role, you will:
<ul>
<li>
Provide executive support to the Executive Vice President of Engineering, the Engineering Department and other engineering leaders while maintaining confidentiality
</li>
<li>
Summarizing and synthesizing key decisions in writing and communicating them out to relevant stakeholders
</li>
<li>
Take the lead in organizing and running key departmental meetings and major events including rooms, calendar events, meeting agenda, AV coordination, etc
</li>
<li>
Support processes and tools for the Engineering department, and consistently look for opportunities to improve and streamline
</li>
<li>
Maintain key documents, calendars and systems that keep the engineering department running smoothly
</li>
</ul>
Basic Qualifications:
<ul>
<li>
Bachelor's degree from a four-year college or university
</li>
<li>
2-5 years of related experience
</li>
<li>
Proficiency in computer skills (i.e., Microsoft Word, Excel, and PowerPoint; Google Docs, Sheets; Google Hangout and Meet)
</li>
<li>
Strong organization skills 
</li>
<li>
Experience as an Executive Assistant or Operations Specialist preferred
</li>
</ul>
Tools and Resources 
<ul>
<li>Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. </li>
<li>Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.</li>
<li>Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.</li>
</ul>
About Appian
Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian:Twitter, LinkedIn.
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. 
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at <a href="mailto:ReasonableAccommodations@appian.com" target="_blank">ReasonableAccommodations@appian.com</a>. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Appian's Applicant &amp; Candidate Privacy Notice

Engineering Project Coordinator

<h3>Job Description</h3>
Job DescriptionSalary: $2,000 - $2,250 
Descripcion: 
Supervisa, mantiene y optimiza la infraestructura tecnolgica de la organizacin, incluyendo servidores, redes, equipos y sistemas de informacin. Es responsable de garantizar la continuidad operativa mediante soporte tcnico oportuno, actualizaciones de software y mantenimiento preventivo. Adems, lidera las iniciativas de ciberseguridad, implementando medidas de proteccin de datos y protocolos de acceso seguro, asegurando as la integridad y confidencialidad de la informacin institucional.
 
Requisitos: 
EDUCACIN
Grado de Bachillerato en Sistemas de Informacin, Ingeniera en Computadoras, Tecnologa de la Informacin o en un campo relacionado, otorgado por una institucin universitaria acreditada.
EXPERIENCIA
Mnimo de tres (3) aos de experiencia laboral en funciones relacionadas con soporte tcnico, administracin de infraestructura tecnolgica o gestin de sistemas de informacin, preferiblemente en entornos organizacionales complejos o del tercer sector.

Especialista de Sistemas de Informacion (IT)

<h3>Job Description</h3>
Job Description
 ­­­­Quiénes somos:
GeneraPR para proporcionar a los puertorriqueños acceso a energía confiable y accesible. Sabemos que la isla ha pasado por tiempos difíciles, especialmente con el aumento del costo de vida, mientras que los ingresos familiares siguen siendo los mismos. También ha hecho imposible que las empresas en Puerto Rico mantengan sus puertas abiertas. 
Creemos que al proporcionar soluciones energéticas más confiables y accesible, podemos ayudar a crear oportunidades y desarrollo económico que serán beneficiosos para todos en la isla. Juntos, podemos ayudar a Puerto Rico a alcanzar esta meta y lograr mucho más. 
El Rol:
El Gerente de Proyectos es responsable de establecer y liderar proyectos de IT estratégicos multifuncionales y de toda la empresa de Genera PR. El puesto proporciona liderazgo para proyectos empresariales y gestionados de IT/OT con componentes tecnológicos. Esta posición impulsa la mejora continua de los procesos y resultados comerciales e IT/OT.
El Gerente de Proyectos se basa en el impacto estratégico de los proyectos de IT/OT asignados, el alcance de la implementación y la complejidad del despliegue. Algunas de las funciones de supervisión del rol pasan a la organización de soporte al final de la implementación (por ejemplo, mesa de ayuda, gestión del conocimiento, consultoría empresarial y capacitación). Esto incluye garantizar que los resultados del proyecto sean del más alto calibre, con un alcance claramente articulado y una realización de valor/beneficio comercial cuantificable. Este rol también es responsable de garantizar que se lleve a cabo la capacitación y la gestión del cambio, gestionar y motivar al equipo del proyecto, así como resolver los conflictos del equipo
Lo que harás:
<ul>
<li>Gestiona cuestiones comerciales altamente complejas que surgen de la implementación de nuevas tecnologías, procesos y/o funciones.</li>
<li>Mantiene y controla el presupuesto, cronograma y recursos del proyecto.</li>
<li>Responsable de todas las facetas de nuestros proyectos de IT/OT, incluida la planificación de proyectos, la asignación de recursos y la gestión de la estructura organizativa del equipo.</li>
<li>Responsable de las comunicaciones del proyecto, en conjunto con el patrocinador empresarial.</li>
<li>Gestiona el alcance del proyecto, el riesgo y la resolución de problemas.</li>
<li>Responsable de la calidad de los entregables del proyecto.</li>
<li>Gestiona la integración de soluciones en la arquitectura técnica empresarial y el entorno empresarial.</li>
<li>Responsable de garantizar que el proyecto pueda ofrecer los beneficios descritos en el caso de negocio y que cumpla con las expectativas razonables de los usuarios finales.</li>
<li>Mantiene total autonomía para la gestión del proyecto para satisfacer las necesidades del negocio, como se describe en el caso de negocio.</li>
<li>Aportan su experiencia y contribuyen a la agenda general.</li>
<li>Gestiona el alcance, los objetivos y los entregables del proyecto que respaldan los objetivos comerciales en colaboración con la alta dirección y las partes interesadas.</li>
<li>Comunica eficazmente las expectativas del proyecto a los miembros del equipo y a las partes interesadas de manera oportuna y clara.</li>
<li>Entiende los beneficios comerciales de un proyecto al comprender los indicadores de desempeño comercial y mapearlos con los objetivos de los proyectos de IT/OT.</li>
<li>Se adhiere a estándares, políticas y procedimientos internos.</li>
<li>Realizar trabajos importantes de restauración de tormentas y simulacros asociados según lo asignado.</li>
<li>Se requiere trabajar horas adicionales según sea necesario.</li>
<li>Realiza otras tareas que se le asignen.</li>
<li>Fomenta un ambiente positivo de trabajo que motive a las personas y grupos a alcanzar sus metas en la organización.</li>
<li>Otras tareas a fines con el puesto, que se puedan requerir por necesidad operacional.</li>
</ul>

Requisitos:
<ul>
<li>Bachillerato en Ciencias de la Computación o Sistemas de Información, o en un campo relacionado de una institución universitaria debidamente acreditada en Estados Unidos o Puerto Rico.</li>
<li>Experiencia en ejecución y capacidad de proyectos, incluidos todos los aspectos del desarrollo y ejecución de procesos.</li>
<li>Cinco (5) años de experiencia en la industria de IT/OT y responsabilidad de liderazgo en la gestión a nivel de proyectos, equipos medianos a grandes e influenciando a la gerencia de alto nivel y a las partes interesadas clave.</li>
<li>Preferiblemente Certificaciones Agile y Scrum Master.</li>
<li>Certificación PMP.</li>
<li>Hábil y disponible para la obtención de la certificación de credenciales en transportación (TWIC). </li>
<li>Conocimiento en Microsoft Office.</li>
<li>Dominio del idioma inglés, obligatorio.</li>
<li>Licencia de conducir vigente en P.R. </li>
<li>Colaboración en equipo y destrezas interpersonales para asegurar la realización eficiente de las tareas.</li>
<li>Pensamiento crítico para analizar los procesos de trabajo e implementar mejoras en el día a día.</li>
<li>Optimización del tiempo para garantizar la planificación y la priorización de las tareas y proyectos.</li>
<li>Adaptabilidad y flexibilidad ante los cambios de la necesidad operacional.</li>
<li>Habilidad para mantener confidencialidad de la información y documentos, trabajar bajo presión, cumplir con metas y fechas límites.</li>
<li>Habilidad para trabajar en equipo, destrezas interpersonales, liderazgo, supervisión y orientado a ofrecer un servicio al cliente excepcional.</li>
</ul>
Demandas Físicas:
Las demandas físicas descritas aquí son representativas de aquellas que debe cumplir un empleado para desempeñar con éxito las funciones esenciales de este trabajo. Se pueden hacer adaptaciones razonables para permitir que las personas con discapacidades realicen las funciones esenciales.
<ul>
<li>Permanecer en una posición estacionaria la mayoría del tiempo.</li>
<li>Frecuentemente pararse, caminar, hablar y escuchar. </li>
<li>Doblarse, levantar y cargar hasta un aproximado de 25 libras.</li>
<li>Visión clara, cercana y de color.</li>
<li>Utilizar las manos para agarrar o sentir y alcanzar objetos, el empleado </li>
<li>Utilizar equipos de oficina como computadoras, teléfonos, fotocopiadoras y otros.</li>
</ul>
Ambiente de Trabajo:
Las características del ambiente de trabajo descritas aquí son representativas de aquellas que un empleado encuentra mientras realiza las funciones esenciales de este trabajo. Se pueden hacer adaptaciones razonables para permitir que las personas con discapacidades realicen las funciones esenciales.
<ul>
<li>Ambiente de trabajo la mayor parte del tiempo en aire acondicionado.</li>
<li>Nivel de ruido generalmente leve.</li>
</ul>
Lo que ofrecemos: 
Genera PR ofrece un salario competitivo y un paquete de beneficios, así como la oportunidad de ser parte de un equipo comprometido a proporcionar a Puerto Rico energía confiable y asequible.
Nuestro compromiso con la diversidad y la inclusión
Genera PR es un empleador que ofrece igualdad de oportunidades y promueve un lugar de trabajo diverso e inclusivo. Genera considera a todos los solicitantes sin distinción de raza, color, religión, credo, origen nacional, edad, sexo, estado civil, ascendencia, discapacidad, estado de veterano, identidad de género, información genética u orientación sexual o cualquier otro estado protegido por la ley aplicable.

Gerente de Proyectos IT/OT

<h3>Job Description</h3>
Job Description
Descripción:
Se solicitan profesores(as) para impartir cursos en el área de Grado Asociado en Ciencias en Enfermería.
Requisitos:
<ul>
<li>Maestría o Doctorado en Enfermería, con el Rol de Educación, otorgado por una institución de educación superior reconocida y acreditada.</li>
<li>Tres años o más de experiencia en docencia, a nivel postsecundario.</li>
<li>Tres años o más de experiencia como enfermera(o) en escenarios clínicos. </li>
<li>Licencia profesional de enfermera (o) generalista y de especialista en un área de especialidad. Debe presentar su registro al día. </li>
<li>Colegiación vigente.</li>
</ul>
“Patrono con Igualdad de Oportunidades en el Empleo y Acción Afirmativa para Mujeres, Veteranos y trabajadores/as con Discapacidad”

Instructor(a) GA en Ciencias de Enfermería

<h3>Job Description</h3>
Job Description
Application Architect (.NET / React / Blazor / Azure / Power BI Integration)
Work type: Fully remote
Start Date: May 19, 2025
End Date: Aug 1, 2025 with possible extension
Experience level: Senior - Lead&nbsp;
<ul>
<li>
Looking for an experienced Application Architect to lead the design and architecture of cloud-based portals built on Microsoft Azure
</li>
<li>
Strong background in application architecture and full-stack development (.NET Core, React, or Blazor)
</li>
<li>
Architect authentication and authorization flows using Azure Entra ID (Azure Active Directory) following industry best practices
</li>
<li>
Ensure a scalable, secure, and high-performance solution integrating Power BI reports using the Power BI Embed API and implementing Azure Entra ID authentication
</li>
<li>
Design integration strategies for embedding Power BI reports securely using the Power BI Embed API
</li>
<li>
Define back-end (.NET Core/Framework) and front-end (React/Blazor) architecture, enforcing design and coding standards.
</li>
<li>
Collaborate with developers to ensure implementation aligns with architectural designs
</li>
<li>
Lead the selection of Azure services for hosting, scaling, securing, and monitoring the portals.
</li>
<li>
Define security models, including role-based access control (RBAC) and multi-tenant strategies (if applicable).
</li>
<li>
Create detailed architecture documents, API contracts, and integration specifications.
</li>
<li>
Guide DevOps and CI/CD strategies for continuous deployment to Azure.
</li>
<li>
Experience architecting solutions that embed Power BI assets for external and internal users (asset)
</li>
<li>
Previous experience with multi-tenant SaaS application architecture (asset)
</li>
</ul>

Software Application Architect

<h3>Job Description</h3>
Job DescriptionSummary: The Cybersecurity Analyst ensures the Air Force units cybersecurity and operational readiness by conducting Cyber Operational Readiness Assessments (CORA), implementing Security Technical Implementation Guides (STIGs), monitoring cyber threats, and supporting software compliance efforts. This role secures the organizations global IT enterprise, supports cloud transitions, and contributes to compliance reporting, aligning with Department of Defense (DoD) standards. Responsibilities: 
<ul>
<li>Test and analyze STIGs for IT systems.</li>
<li>Schedule and implement STIGs across systems.</li>
<li>Monitor and execute quarterly STIG revalidation schedules.</li>
<li>Track emerging STIG changes.</li>
<li>Provide technical input for cybersecurity meetings and briefings.</li>
<li>Monitor cybersecurity risks and threats using tools like ACAS.</li>
<li>Assist in developing cloud transition cybersecurity plans.</li>
<li>Support artifact development and baseline assessments for STIG compliance.</li>
<li>Contribute to technical reports and deliverables.</li>
<li>For expansion tasks: Perform additional STIG testing, monitoring, or compliance support as directed.</li>
</ul>
Qualifications: 
<ul>
<li>Minimum 5 years of demonstrated experience in Air Force or industry cybersecurity standards, or equivalent with NIST security standards.</li>
<li>Expertise in Endpoint Security , Assured Compliance Assessment Solution (ACAS), Threat Hunting and Risk Analysis, Intrusion Detection Systems, and DISA STIGs</li>
<li>Additional expertise: Familiarity with secure software development and DISA Application Security STIGs.</li>
<li>U.S. citizenship and minimum Secret security clearance.</li>
<li>Completion of annual training: Cyber Awareness, Security Administration, Derivative, Unauthorized Disclosure, Anti-terrorist, OPSEC, safety.</li>
</ul>
Desired Skills: 
<ul>
<li>Certifications: CISSP, CEH, CompTIA Security+.</li>
<li>Experience with DoD cloud security frameworks (e.g., DoD Cloud SRG).</li>
<li>Proficiency in threat intelligence and incident response.</li>
<li>Basic knowledge of software security tools (e.g., Fortify, CodeSonar).</li>
</ul>

Cybersecurity Analyst

<h3>Job Description</h3>
Job DescriptionCompany Overview
ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. To learn more, visit <a href="https://network.id.me/" target="_blank">https://network.id.me/</a>.
Role Overview
We're looking for a Staff Data Governance Architect to join our team and help scale and mature our data governance function. As part of a growing team led by our Data Governance Lead, you'll play a key role in designing and operationalizing the policies, frameworks, and infrastructure that ensure our data is secure, trustworthy, and aligned with both business and regulatory needs. 
In this role, you'll work across teams to shape how data is modeled, managed, and governed—supporting product development, analytics, compliance, and decision-making. You'll contribute to building scalable data governance policies &amp; processes, implement access control strategies, and partner with stakeholders across Engineering, Product, Operations, and Risk and Compliance.
This role is both strategic and hands-on, giving you the chance to drive meaningful impact across teams as we scale—and play a key part in building a data-first culture from the ground up.
This is an onsite position in one of our hub locations (Mountain View CA or McLean VA)
Responsibilities
<ul>
<li>Analyze existing data structures and flows to identify inefficiencies, and provide feedback on the design of new databases that support product development and business goals.</li>
<li>Advise on best practices for reference data management, database normalization, modeling, and scalable data architecture.</li>
<li>Research, design, and implement policies, processes, and best practices in data governance and data management</li>
<li>Design and implement access control models for data warehouses, ensuring secure and compliant data access.</li>
<li>Collaborate with business and IT stakeholders to understand and capture data requirements, ensuring critical data meets user and system needs.</li>
<li>Manage relationships with data governance solution vendors and key internal stakeholders.</li>
<li>Partner with Risk and Compliance teams to ensure governance activities align with regulatory requirements.</li>
<li>Advocate for the value of strong data practices and lead change management initiatives that support governance adoption.</li>
<li>Regularly assess the data governance processes, tools, and policies and recommend improvements.</li>
</ul>
Basic Qualifications
<ul>
<li>5+ years of experience in data governance, data architecture, or data management roles, preferably in a high-growth or startup environment.</li>
<li>5+ years of hands-on experience with SQL and working knowledge of scripting languages (e.g., Python).</li>
<li>3+ years of experience with modern data stack tools, including dbt, Airbyte, Airflow, and visualization platforms like Tableau or Looker.</li>
<li>3+ years experience with data warehousing technologies (Snowflake, BigQuery, Redshift) including a focus on access control, data lineage, and governance.</li>
<li>3+ years of experience with complex data modeling and designing relational and graph database structures.</li>
<li>2+ years experience with Data Governance tools, including Data Catalog technologies and Data Quality tools.</li>
<li>2+ years experience in ingesting, processing, and visualizing various data types – structured/relational and unstructured.</li>
</ul>
Preferred Qualifications 
<ul>
<li>Prior experience with advanced implementations of Postgres</li>
<li>Familiar with or directly experienced in Google Cloud Platform (GCP) </li>
<li>Hands-on experience developing and implementing data governance frameworks, including data quality, metadata management, and data cataloging</li>
<li>Experience integrating data governance into CI/CD pipelines and data workflows is a plus.</li>
<li>Familiar with access control, data security, and compliance requirements (e.g., GDPR, CCPA, other state and country specific data privacy laws)</li>
<li>Ability to work independently as well as collaboratively in a team environment.</li>
<li>Superb time management, prioritization of tasks, and ability to meet deadlines with little supervision.</li>
</ul>
Ideal candidate will thrive in the following culture:
<ul>
<li>Passion for building high-quality products and strong attention to detail in data management.</li>
<li>Ability to adapt to changing priorities and environments.</li>
<li>Strong oral and written communication skills.</li>
<li>Team player with a strong, self-managing work ethic.</li>
<li>Self-starter with a passion for data governance, data management, learning, and continuous improvement.</li>
</ul>
#LI-JS1
The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. 
ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.
The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.
U.S. Pay Range$164,046—$203,008 USDMountain View, CA Pay Range$194,490—$226,892 USD
ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.
Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.
ID.me participates in E-Verify.

Staff Data Governance Architect

<h3>Job Description</h3>
Job Description
Reports to: National Technical Service Manager
Location: Remote USA anywhere within 30 minutes from a major airport 
Travel Required: up to 75% travel 
Headquartered in Roanoke, TX, Samsung Lennox HVAC North America is a leader in innovative heating and cooling solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. 
Role Overview: 
This critical role provides specialized, senior technical and training support for customers, staff and external users of Samsung Lennox HVAC products. Support may be delivered by telephone, via email and/or onsite (or remote using appropriate technologies) and would consist of diagnostic and troubleshooting of product and system issues, assisted start-ups and technical and product training (delivery and content development).
Summary of duties include:
<ul>
<li>Provide remote and/or onsite diagnostic and troubleshooting support to customers on all Samsung Products</li>
<li>Provide remote and/or onsite assisted start-up and commissioning support for all Samsung Products</li>
<li>Perform an analysis of customer training needs in a specific region and work with other team members to determine gaps and implement appropriate actions to improve</li>
<li>Deliver technical/product training (in person or via webinar) in an accurate, compelling and professional manner</li>
<li>Develop training curriculum, training aids (to include videos) and manuals to improve our ability to support our products from a technical perspective</li>
<li>Will be a subject matter expert to develop technical content that can be submitted to our Curriculum Development Department for creation/publishing of existing and/or future technical training</li>
<li>Create site visit reports (after each visit) to ensure that findings get communicated in a timely and professional manner</li>
</ul>

Qualification Requirements:
<ul>
<li>Bachelor’s degree or equivalent with a certificate in Heating, Ventilation, and Air Conditioning or an equivalent combination of education and experience required</li>
<li>HVAC License &amp; Certifications preferred</li>
<li>A minimum of 7+ years as a Field Service Technician in the HVAC industry required </li>
<li>Experience researching information and preparing communications</li>
<li>2 years of VRF and mini split experience preferred but not required </li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</li>
<li>Demonstrated ability to develop, implement and execute business processes</li>
<li>Strong personnel management skills and experience</li>
<li>Ability to review requirements documents, system prototypes, etc., to determine appropriate training content and materials for a system that is currently under development</li>
<li>Advanced project management and time management skills to plan, organize, and prioritize multiple assignments and projects</li>
<li>Experience with a variety of training delivery methods and training development</li>
<li>Strong communication skills to collaborate with internal and external audiences </li>
<li>Lift, move, or adjust general office equipment, boxes, or materials weighing up to 50 pounds using proper materials handling equipment and procedures</li>
<li>Occasionally work additional hours beyond normal schedule</li>
<li>A valid driver's license in good standing </li>
<li>Regular travel requirements with occasional overnight travel up to 75% required</li>
</ul>

At Samsung Lennox HVAC North America, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
Samsung Lennox HVAC North America, LLC. Is committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Manager, Regional Technical Services

<h3>Job Description</h3>
Job Description
Title: Software Engineer - Java, SQL and Javascript
Location: Denver Tech Center
Salary: $120-147K + Bonus + Equity
No sponsorship
 
In this role you will be collaborating with a driven team to build robust, tested components for production-grade backend Java services. 
 
You will bring a collaborative, adaptable, and team-oriented approach, ready to take on a broad spectrum of technical responsibilities. You should possess a strong technical intuition, be eager and quick to learn, and have a passion for thinking outside the box to elegantly solve technical challenges — often with new technologies and tools. A self-motivated individual with a strong work ethic and a proactive, results-driven mindset is essential.
 
Knowledge and Skills:
<ul>
<li>Java and JUnit JavaScript</li>
<li>TypeScript, Python, Kotlin, Golang, Rust, C++, and other modern languages that show versatile application of computer science fundamentals</li>
<li>Databases and SQL (Postgres preferred) </li>
<li>Caching (Redis, etc.)</li>
<li>HTTP Interfaces (e.g., REST, WebSockets)</li>
<li>Object-oriented Design Patterns </li>
<li>Microservices </li>
<li>Distributed and Multi-threaded Systems </li>
<li>API Implementation and Consumption (JSON, XML, REST, HTTP, WebSockets, etc.) </li>
<li>Application and System Security (JWT, OAuth, PKI, etc.) </li>
<li>Cloud Services (AWS, etc.) </li>
</ul>
<ul>
<li>Bachelor’s degree in Computer Science, advanced degree desired, or a combination of education and equivalent experience</li>
<li>1 – 3 years' programming experience, ideally with object-oriented languages, such as Java</li>
<li>Professional experience building software for stakeholders</li>
<li>Understanding of the Software Development Lifecycle (SDLC)</li>
<li>Understanding and practice with Agile software development in a team environment</li>
</ul>

Software Engineer - Java, SQL and Javascript

<h3>Job Description</h3>
Job Description
Position Description: DIGIT is looking for a Data Center Engineer to support our customer at the GSA Stennis Data Center in Hancock County, MS. This position is onsite and will require hands-on support. The role requires problem solving skills and flexibility in a dynamic work environment. The candidate will interact closely with internal Infrastructure teams across multiple workstreams while also consulting with multiple vendors and Government stakeholders. The candidate will analyze, troubleshoot and resolve complex problems with Data Center services (business applications, networking and hardware) and prioritize tasks based on service level criteria. 
Responsibilities:
The Data Center Engineer shall perform the following (to include but not limited
to) activities:
<ul>
<li> Inventory validation of data center compute, storage, networking, and environmental support equipment.</li>
<li>Collaborating with various IT teams to facilitate change management, logistics and coordination.</li>
<li>Facilitating the packaging and shipping of equipment to alternate data centers.</li>
<li>Coordinating with Data Center Operations on the install at destination data centers.</li>
<li>Develop and execute Data Center technical drawings (ex. rack elevations, floor layouts).</li>
<li>Capacity Expansion of servers, storage and network devices.</li>
<li>Be intensely involved in design, build, migration and capacity expansion; work on the problems and contribute to the solution development.</li>
<li>Will also play an integral role in the design, build, migration and capacity expansion and deployment of the overall solution to optimize, improve and future proof the customer’s strategy.</li>
<li>Responsible for coordinating new hardware deployment and decommissioning of existing hardware.</li>
<li>Responsible for hands-on Equipment Troubleshooting, Parts replacement and Vendor escorting.</li>
</ul>
Requirements
Required Skills:
<ul>
<li>Public Trust Clearance by start date.</li>
<li>ITILv4 Foundation Training and ITILv4 Foundation Certification, may be obtained within 120 days after hire.</li>
<li>Possesses and applies a comprehensive knowledge across key tasks and high impact assignments.</li>
<li>Plans and leads major technology assignments.</li>
<li>Evaluates performance results and recommends major changes affecting short-term project growth and success.</li>
<li>Functions as a SME Data Center Engineer with minimum of 5 years of related work.</li>
<li>On-call 24x7 with onsite requirements</li>
<li>Travel, less than 10%</li>
</ul>
Preferred Skills:
<ul>
<li>Applies fundamental concepts, processes, practices, and procedures on technical assignments.</li>
<li>Experience supporting industry standard software products.</li>
<li>Experience with Sunbird DCIM.</li>
<li>Direct experience with Data Center design and operations.</li>
<li>Direct experience using ServiceNow or other ticketing tools for ticket management and inventory management.</li>
<li>Self-motivated, detail oriented, positive in approach, professional persona.</li>
<li>General knowledge of server/network equipment and software support configurations.</li>
<li>Strong aptitude for an independent working environment and high productivity rate.</li>
<li>Excellent communication and customer relationship skills. Being able to accurately communicate the issue by using the right context and industry terms. </li>
<li>Server, OS, Network, BICSI or data center certification is a plus.</li>
<li>Proficient with Microsoft Office (Word, Excel) and Visio.</li>
<li>Direct experience with Data Center design and optimization initiatives.</li>
<li>Must be a hands-on Engineer that is willing to "roll up their sleeves".</li>
</ul>
Education and Experience:
● Bachelor's degree (or equivalent) and 4-9 years of related experience.
● Minimum of 5 years relevant experience with a focus on Physical Data Center Projects.
● Experience as a remote worker demonstrating time management and self discipline.
Physical Requirements:
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:
<ul>
<li>Personnel are expected to appear on camera for meetings with co-workers and government partners via video chat.</li>
<li>Personnel are expected to ensure the protection of proprietary company and customer information accessible.</li>
<li>Communicate verbally and respond to verbal communications in person, over the phone or by video chat.</li>
<li>Communicate clearly and succinctly in writing, primarily utilizing a keyboard.</li>
<li>Sitting for long periods.</li>
<li>Standing for long periods.</li>
<li>Viewing computer screens for long periods of time.</li>
<li>Travel minimally, 10% of the time.</li>
<li>Ambulate throughout an office and/or between several buildings.</li>
<li>Must be able to work at heights, off of a ladder, lift up to 50 pounds, use pallet jack and server lift.</li>
<li>Place of duty is located at 9323 Cypress Loop Road, Stennis Space Center, MS 39529</li>
</ul>
Benefits
SES provides a competitive salary and the following benefits:
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>AD&amp;D</li>
<li>STD</li>
<li>LTD</li>
<li>Company paid Life Insurance</li>
<li>401k with employer contribution</li>
<li>Paid Time Off</li>
<li>Pet Insurance</li>
</ul>

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