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<h3>Job Description</h3>
Job DescriptionSalary: $2,000 - $2,250 
Descripcion: 
Supervisa, mantiene y optimiza la infraestructura tecnolgica de la organizacin, incluyendo servidores, redes, equipos y sistemas de informacin. Es responsable de garantizar la continuidad operativa mediante soporte tcnico oportuno, actualizaciones de software y mantenimiento preventivo. Adems, lidera las iniciativas de ciberseguridad, implementando medidas de proteccin de datos y protocolos de acceso seguro, asegurando as la integridad y confidencialidad de la informacin institucional.
 
Requisitos: 
EDUCACIN
Grado de Bachillerato en Sistemas de Informacin, Ingeniera en Computadoras, Tecnologa de la Informacin o en un campo relacionado, otorgado por una institucin universitaria acreditada.
EXPERIENCIA
Mnimo de tres (3) aos de experiencia laboral en funciones relacionadas con soporte tcnico, administracin de infraestructura tecnolgica o gestin de sistemas de informacin, preferiblemente en entornos organizacionales complejos o del tercer sector.

Especialista de Sistemas de Informacion (IT)

<h3>Job Description</h3>
Job Description
We are looking for a Data Architect to build, optimize and maintain conceptual and logical database models.
 
For this role, you should know how to analyze system requirements and implement migration methods for existing data. Hands-on experience with SQL and Oracle is also required. Ideally, you are familiar with predictive analysis and data visualization techniques using relevant tools (e.g. Tableau, D3.js and R.)
 
Ultimately, you will develop database solutions to ensure company information is stored effectively and securely.
 
Responsibilities
 
<ul>
<li>Develop database solutions to store and retrieve company information</li>
<li>Install and configure information systems to ensure functionality</li>
<li>Analyze structural requirements for new software and applications</li>
<li>Migrate data from legacy systems to new solutions</li>
<li>Design conceptual and logical data models and flowcharts</li>
<li>Improve system performance by conducting tests, troubleshooting and integrating new elements</li>
<li>Optimize new and current database systems</li>
<li>Define security and backup procedures</li>
<li>Coordinate with the Data Science department to identify future needs and requirements</li>
<li>Provide operational support for Management Information Systems (MIS)</li>
</ul>
 
Requirements
 
<ul>
<li>Proven work experience as a Data Architect, Data Scientist, Data Analyst or similar role</li>
<li>In-depth understanding of database structure principles</li>
<li>Experience gathering and analyzing system requirements</li>
<li>Knowledge of data mining and segmentation techniques</li>
<li>Expertise in SQL and Oracle</li>
<li>Proficiency in MS Excel</li>
<li>Familiarity with data visualization tools (e.g. Tableau, D3.js and R)</li>
<li>Proven analytical skills</li>
<li>Problem-solving attitude</li>
<li>BSc in Computer Science or relevant field</li>
</ul>

Data Architect - United States

<h3>Job Description</h3>
Job Description
9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at <a href="https://9thwayinsignia.com/" target="_blank">https://9thwayinsignia.com/</a>.
Team (Project) Introduction
This project supports the Department of Veterans Affairs' Enterprise Data Warehouse (EDW) environment. The team is composed of experienced Oracle database administrators, developers, and business intelligence professionals. Working closely with Oracle Commercial Professional Services, the team analyzes the current environment, provides access to logs and metrics, and implements performance tuning recommendations. The team follows agile principles, provides frequent updates, and aims to improve the EDW environment in preparation for cloud migration.
Professional Level Information
The Senior Database Architect position aligns as an Engineer 3 at 9th Way Insignia. An Engineer 3 typically plans and directs research or development work on complex projects, provides technical leadership, and collaborates with teams in designing and implementing advanced systems. This individual has strong technical skills, deep subject matter expertise, and leads resolution of complex challenges.
Responsibilities
- Serve as the senior Oracle technical expert for the EDW optimization and cloud migration readiness task.
- Provide guidance and direction to junior resources, including Database Administrators, Developers, and Senior Developers.
- Coordinate directly with Oracle Commercial Professional Services to ensure access to system data, logs, ETL pipelines, and performance metrics.
- Review, validate, and quality-assure deliverables in partnership with the Project Manager.
- Oversee schema analysis, partitioning strategies, indexing, and tuning recommendations.
- Lead the integration of Oracle GoldenGate configurations and data replication enhancements.
- Ensure deliverables align with 9th Way Insignia standards and meet customer expectations.
- Provide technical expertise in performance diagnostics, storage optimization, and query tuning.
- Support the creation of migration readiness assessments, optimization plans, and implementation roadmaps.
- Other duties as assigned.
Requirements
- Master's degree in Computer Science, Electronics Engineering, or other engineering or technical discipline is required.
- An additional 10 years of relevant experience may be substituted in lieu of the degree.
- A minimum of 5 years of experience in the field.
- Direct experience supporting a large, complex data warehouse in the federal IT environment.
- Extensive experience in Oracle database architecture, including schema design, indexing, materialized views, and performance tuning.
- Strong understanding of ETL workflows and business intelligence tools.
- Experience working with Oracle GoldenGate and data replication in hybrid environments.
- Demonstrated leadership in technical projects and mentoring of junior engineering staff.
- Must be able to obtain a Public Trust Tier 2/Moderate clearance. Existing clearances are preferred.
- Must be available to work onsite 8 hours a day, Monday through Friday at 1800 G Street NW, Washington, DC.
Preferred/Desired
- Oracle certifications related to database administration or architecture.
Location
This position is onsite at 1800 G Street NW, Washington, DC. Must be onsite Monday through Friday for 8 hours per day.
Salary Range$120,518—$152,600 USD
9th Way Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Clearance/Background Investigation Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Benefits Eligible employees will have access to our comprehensive benefits package which includes Medical, Dental, Vision, Voluntary Life Insurance, 401(k), Basic Life A&amp;D, STD, LTD, PTO, Telehealth, paid holidays, FSA, HSA. Additional resources include our Employee Assistance Program (EAP) and Traveling Assistance.
Legal We're an equal employment opportunity employer that empowers our people to fearlessly drive change – no matter their race, color, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, age, marital status, sexual orientation, gender identity, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, or local law.

Senior Database Architect

<h3>Job Description</h3>
Job DescriptionENTRY LEVEL PROJECT CONFIGURATION SPECIALISTPosition Location: Berea, OH (by airport)Position Type: (Contract with potential to hire)Position Hours: 8:30am-5:00pm – Monday - FridaySalary: $15.50/hour-$17.00 (Depending on experience)Position Overview: The Configuration Technician is responsible for performing the pre-configuration of equipment prior to shipment to customers. The pre-configuration is to be performed in a quality and consistent manner in accordance with documented instructions. Equipment pre-configuration shall also be validated to ensure the proper functioning of the equipment prior to shipment. Key Tasks and Responsibilities:
<ul>
<li>Follow specific written work instructions to efficiently provision and configure IT devices and otherwise prepare for device deployment based on customer requirements.</li>
<li>Basic kitting of equipment based on customer requirements.</li>
<li>Unbox, re-box and process equipment for shipping.</li>
<li>Clean, test, and inspect IT devices. </li>
<li>Escalate technical or other issues to your immediate supervisor.</li>
<li>Participate in internal departmental and project meetings.</li>
<li>Offer suggestions on improving processes and efficiencies.</li>
<li>Other duties as assigned.</li>
</ul>
Key Outcomes of the Position:
<ul>
<li>The Configuration Center Technician Associate will consistently follow documented processes to maintain a high degree of quality in work product and customer satisfaction. All assigned work must be completed in a timely and cost efficient manner.</li>
</ul>
Skills and Attributes Required:
<ul>
<li>Excellent interpersonal, organizational, and communication skills.</li>
<li>Demonstrated ability to manage multiple priorities of low complexity.</li>
<li>Ability to work independently and to sustain positive relationships with team members, management and customers.</li>
<li>Team oriented resource that approaches problems collaboratively.</li>
<li>Aptitude to learn various IT disciplines at a basic level.</li>
<li>Attention to detail and a strong work ethic required. </li>
</ul>
Qualifications:This is a hands-on entry-level position that will provide our client a dedicated individual to support team workload. While existing technical certifications are preferred, they are not required. The individual will be expected to pursue the appropriate certifications as detailed by immediate supervisor within the first year of employment.Experience and Educational Requirement:
<ul>
<li>A High School Diploma or GED, with a minimum of 1 year of experience (preferred) or relevant training that is directly related to the duties and responsibilities specified.</li>
<li>Valid Driver's License (less than 6 points on license to adhere to insurance requirements).</li>
</ul>
Physical Requirements:The Configuration Center Technician Associate position involves lifting (up to 60 lbs.), carrying, standing, bending, transporting IT equipment 50% of the time. The position also involves the occasional use of basic tools (screwdriver), cleaning solutions, tear down and rebuild of IT components. Finally, the ability to type, work from a computer monitor, communication (written and verbal) and read basic work instructions are a requirements.BENEFITS:If hired on after the temporary working period, benefits include:
<ul>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
 #IES1

Entry Level IT Technician

<h3>Job Description</h3>
Job Description
The Quality Assurance Inspector in Plastic Injection Molding is responsible for performing basic quality inspections and tests on raw materials, in-process products, and finished goods to ensure they meet the required standards and specifications. This entry-level role involves working closely with the production team to identify and report any deviations from quality standards.
Key Responsibilities:
<ol>
<li>Inspection and Testing:</li>
</ol>
<ul>
<li>Conduct visual and dimensional inspections of plastic injection molded parts according to established procedures.</li>
<li>Use measurement tools and equipment (e.g., calipers, micrometers, gauges) to verify product dimensions and specifications.</li>
<li>Perform basic functional tests to ensure product performance and quality.</li>
</ul>
<ol>
<li>Documentation:</li>
</ol>
<ul>
<li>Accurately record inspection results and findings in quality control logs and databases.</li>
<li>Prepare and maintain inspection reports and documentation for review by supervisors and management.</li>
</ul>
<ol>
<li>Non-Conformance Reporting:</li>
</ol>
<ul>
<li>Identify and report any non-conforming products or materials to the Quality Supervisor.</li>
<li>Assist in segregating and labeling non-conforming products to prevent their use in production.</li>
</ul>
<ol>
<li>Process Monitoring:</li>
</ol>
<ul>
<li>Monitor production processes to ensure they are operating within established quality standards.</li>
<li>Alert production and quality management of any deviations or potential issues.</li>
</ul>
<ol>
<li>Communication:</li>
</ol>
<ul>
<li>Communicate effectively with production operators, supervisors, and quality team members regarding quality issues and findings.</li>
<li>Participate in team meetings to discuss quality concerns and improvements.</li>
</ul>
<ol>
<li>Continuous Improvement:</li>
</ol>
<ul>
<li>Provide feedback on potential areas for process improvement to enhance product quality and efficiency.</li>
<li>Participate in quality training sessions and continuous improvement initiatives.</li>
</ul>
<ol>
<li>Compliance:</li>
</ol>
<ul>
<li>Ensure compliance with company quality standards, customer requirements, and regulatory guidelines.</li>
<li>Follow all safety protocols and procedures to maintain a safe working environment.</li>
</ul>
Qualifications:
<ul>
<li>Education: High school diploma or equivalent; additional technical training or certification in quality assurance or a related field is a plus.</li>
<li>Experience: Entry-level position; previous experience in a quality inspection role within a manufacturing environment, particularly in plastic injection molding, is advantageous but not required.</li>
<li>Knowledge:
<ul>
<li>Basic understanding of quality assurance principles and practices.</li>
<li>Familiarity with plastic injection molding processes and terminology is beneficial.</li>
</ul>
</li>
<li>Skills:
<ul>
<li>Attention to detail and strong observational skills.</li>
<li>Basic proficiency in using measurement tools and inspection equipment.</li>
<li>Good communication and interpersonal skills.</li>
<li>Ability to follow written and verbal instructions accurately.</li>
</ul>
</li>
<li>Certifications: Certification in quality inspection (e.g., Certified Quality Inspector from ASQ) is a plus but not required.</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to stand or walk for extended periods.</li>
<li>Manual dexterity to handle small parts and measurement tools.</li>
<li>Occasionally lift and move objects up to 25 pounds.</li>
<li>Work in a manufacturing environment with exposure to noise, heat, and other elements.</li>
</ul>
Work Environment:
<ul>
<li>Manufacturing floor environment.</li>
<li>Fast-paced and deadline-driven setting.</li>
</ul>
Additional Information:
<ul>
<li>Must be able to work flexible hours, including weekends or evenings, as needed.</li>
<li>Opportunities for career advancement and further training in quality assurance.</li>
</ul>

3rd Shift Quality Assurance Inspector

<h3>Job Description</h3>
Job Description
Phasecraft is the quantum algorithms company. We are building the mathematical foundations for quantum computing applications that solve real-world problems. Founded in 2019 by Toby Cubitt, Ashley Montanaro and John Morton, we are based in London and Bristol in the UK and opened an office in Washington DC in 2024, led by Steve Flammia. In 2023 we completed a $17m Series A funding round led by leading Silicon Valley deep tech VC, Playground Global.
Phasecraft’s unprecedented access to today’s best quantum computers – through partnerships with Google, IBM, Quantinuum and QuEra – provides us with unique opportunities to develop foundational IP, inform the development of next-generation quantum hardware, and accelerate commercialization of high-value breakthroughs.
 We are looking to hire a Quantum Algorithms Scientist to join our team. The ideal candidate will have experience in the theory and/or implementation of optimization algorithms for gate-model quantum computers, or in classical optimization or constraint satisfaction algorithms; or otherwise strong evidence of potential to contribute to these areas. Their work will initially focus on these topics, though they will have the opportunity to grow a portfolio of research activity across the breadth of Phasecraft’s interests. A background in quantum computing is not necessarily required, though in this case a successful candidate will have evidence of the ability to design and implement advanced algorithms for optimization and/or constraint satisfaction.
Job Description
<ul>
<li>Undertake theoretical and/or applied research and/or software development for near-term quantum computing applications, with an initial focus on quantum algorithms and software for combinatorial optimization and/or constraint satisfaction problems.</li>
<li>Help to author publications, presentations, patent applications and similar resulting from the research.</li>
<li>Work collaboratively in a small team made up of full-time staff and affiliated PhD students.</li>
<li>Work with stakeholders on collaborations applying quantum computing to optimization problems.</li>
<li>Other activities as required to support the growth and success of Phasecraft.</li>
</ul>
Requirements
Essential criteria:
<ul>
<li>Expertise in one or more of: o quantum information and/or computation theory o theory and implementation of classical algorithms for optimization or constraint satisfaction o quantum algorithm design and implementation o mathematical analysis of algorithms</li>
</ul>
<ul>
<li>Proven track record of working independently on research projects.</li>
</ul>
<ul>
<li>Deep expertise and an excellent publication track-record in relevant discipline.</li>
<li>Excellent written and verbal communication skills and the ability to disseminate research results to technical and non-technical audiences.</li>
<li>Flexibility to work across different aspects of quantum algorithms, and to work on other tasks required to support the growth and success of the company.</li>
<li>An interest in near-term quantum computing</li>
</ul>
Desirable criteria:
<ul>
<li>PhD (or soon to receive one) in quantum information, quantum computation theory, theoretical computer science, or closely related field.</li>
<li>Coding in quantum software development environments (e.g. Cirq, QuEST, Qiskit).</li>
<li>Experience of implementing algorithms on quantum hardware.</li>
<li>Strong publication track-record in relevant discipline.</li>
<li>Software development skills.</li>
<li>Enthusiasm for learning and novel research.</li>
</ul>
The closing date for applications is 14 June 2025.
Benefits
<ul>
<li>The annual compensation range for this role is $120,000 - $175,000, depending on experience.</li>
<li>Health, Vision, Dental, Life Insurance.</li>
<li>401(k) Plan with company matching.</li>
<li>Unlimited annual leave.</li>
</ul>

Quantum Algorithms Scientist - Optimization

<h3>Job Description</h3>
Job Description
Description:
Good knowledge of RIS/PACS/DICOM/HL7 standards. Ability to guide and handle a team of technical consultants. Familiar with Ticketing tools and Incident management. Good communication skills. Familiar connect with radiologist Skill : RIS , VNA, Enterprise Imaging, HL7, DICOM , PACS Dictation/Speech Recognition software, Image Exchange software, Intelerad PACS , Fuji EIS &amp; Powerscribe360

PACS RIS Sitecore Co-ordinator

<h3>Job Description</h3>
Job Description
The Quality Assurance Inspector in Plastic Injection Molding is responsible for performing basic quality inspections and tests on raw materials, in-process products, and finished goods to ensure they meet the required standards and specifications. This entry-level role involves working closely with the production team to identify and report any deviations from quality standards.
Key Responsibilities:
Inspection and Testing:
Conduct visual and dimensional inspections of plastic injection molded parts according to established procedures.
Use measurement tools and equipment (e.g., calipers, micrometers, gauges) to verify product dimensions and specifications.
Perform basic functional tests to ensure product performance and quality.
 
Documentation:
Accurately record inspection results and findings in quality control logs and databases.
Prepare and maintain inspection reports and documentation for review by supervisors and management
Non-Conformance Reporting:
Identify and report any non-conforming products or materials to the Quality Supervisor.
Assist in segregating and labeling non-conforming products to prevent their use in production.
Process Monitoring:
Monitor production processes to ensure they are operating within established quality standards.
Alert production and quality management of any deviations or potential issues.
Communication:
Communicate effectively with production operators, supervisors, and quality team members regarding quality issues and findings.
Participate in team meetings to discuss quality concerns and improvements.
Continuous Improvement:
Provide feedback on potential areas for process improvement to enhance product quality and efficiency.
Participate in quality training sessions and continuous improvement initiatives.
Compliance:
Ensure compliance with company quality standards, customer requirements, and regulatory guidelines.
Follow all safety protocols and procedures to maintain a safe working environment.
Qualifications:
Education: High school diploma or equivalent; additional technical training or certification in quality assurance or a related field is a plus.
Experience: Entry-level position; previous experience in a quality inspection role within a manufacturing environment, particularly in plastic injection molding, is advantageous but not required.
Knowledge:
Basic understanding of quality assurance principles and practices.
Familiarity with plastic injection molding processes and terminology is beneficial.
Skills:
Attention to detail and strong observational skills.
Basic proficiency in using measurement tools and inspection equipment.
Good communication and interpersonal skills.
Ability to follow written and verbal instructions accurately.
 
Certifications: Certification in quality inspection (e.g., Certified Quality Inspector from ASQ) is a plus but not required.
Physical Requirements:
Ability to stand or walk for extended periods.
Manual dexterity to handle small parts and measurement tools.
Occasionally lift and move objects up to 25 pounds.
Work in a manufacturing environment with exposure to noise, heat, and other elements.
Work Environment:
Manufacturing floor environment.
Fast-paced and deadline-driven setting.
Additional Information:
Must be able to work flexible hours, including weekends or evenings, as needed.
Opportunities for career advancement and further training in quality assurance.

2nd Shift Quality Assurance Inspector

<h3>Job Description</h3>
Job DescriptionCOMPANY OVERVIEW Holcim is planning to spin-off its North American Business to unleash its full potential, capitalizing on North America's oversized growth in construction led by the modernization of infrastructure, a surge in advanced manufacturing and AI operation and the growth of resilient cities. Holcim plans to list the new company on the NYSE by the end of the first half of 2025 and establish its operations headquarters in the US to be fully dedicated to serving the North American market and pursue a growth strategy across the region. The newly listed company will become North America's leading building solutions company, with industry-leading market position to meet its customers' greatest ambitions with the most advanced building solutions from foundation to rooftop. Description: ABOUT THE ROLE The Reliability Engineer will work closely with equipment suppliers, plant staff and Process Area Teams to ensure successful operation of the plant. WHAT YOU'LL ACCOMPLISH
<ul>
<li>Responsible for monitoring reliability based systems including preventative maintenance systems, vibration analysis and condition monitoring.</li>
<li>Participate in the creation of preventative maintenance routines (PMRs) and bill of materials (BOMs) for plant equipment.</li>
<li>Management of the preventative/predictive maintenance programs (Inspection, Vibration, Oil Analysis, NDT, thermography, etc.) to ensure optimum equipment availability.</li>
<li>Responsible for the preventative maintenance work order system with coordinated execution of the area operations and central maintenance teams.</li>
<li>Provide leadership, guidance, and direction for reliability team and plant area teams in a manner consistent with our values.</li>
<li>Accountable for providing leadership, development and coaching on individual performance to direct reports to achieve business results.</li>
<li>Analysis and elimination of repetitive problems though root cause analysis, Pareto analysis, statistical review, FMEA and similar techniques.</li>
<li>Responsible for the facilitation of continuous improvement processes around equipment availability and reliability.</li>
<li>Support and guide sustainable improvements in MTBF of major equipment.</li>
<li>Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.</li>
<li>Other duties as assigned</li>
</ul>
WHAT WE'RE LOOKING FOR Education: Bachelor's degree Additional Education Preferred: Master's degree Field of Study Preferred: Mechanical Engineering Required Work Experience: 5-7 Years. Experience in heavy manufacturing environment is heavily preferred. Required Computer and Software Skills: SAP, Autocad, Project, Microsoft Office (Word, Excel, PowerPoint, etc.) Travel Requirements: 0 - 10% Additional Requirements: 
<ul>
<li>Experience in FFT analysis of vibration spectra on a range of heavy industrial plant</li>
<li>Experience in practical application of FMEA, NDT inspection techniques preferred</li>
<li>Working knowledge of instrumentation, process controls, motors, starts, VFD's preferred</li>
<li>Successful candidates must adhere to all safety protocols and proper use of Holcim approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.</li>
</ul>
WHAT WE OFFER
<ul>
<li>Competitive salary</li>
<li>Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings</li>
<li>Medical, Dental, Disability and Life Insurance</li>
<li>Holistic Health &amp; Well-being programs</li>
<li>Health Savings Accounts (HSAs) &amp; Flexible Spending Accounts (FSAs) for health and dependent care</li>
<li>Vision and other Voluntary benefits and discounts</li>
<li>Paid time off &amp; paid holidays</li>
<li>Paid Parental Leave (maternity &amp; paternity)</li>
<li>Educational Assistance Program</li>
<li>Dress for your day</li>
</ul>
YOUR HOLCIM EXPERIENCE At Holcim, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. With us you'll have the chance to embrace the passion we share for our planet. You'll be encouraged to seek out diverse perspectives, share your ideas and build the skills and connections you need to perform at your best. Because it's only when we work together in a culture where everyone thrives, that we can build the world we all want to live in. Click to view Company Benefits Overview In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please call (773) 355-4557 or email <a href="mailto:recruiting-accommodations@holcim.com" target="_blank">recruiting-accommodations@holcim.com</a> . This email address and phone number should only be used for accommodations and not general inquiries or resume submittals. Driven by our purpose to build sustainable solutions for people and our planet, Holcim US encourages interested candidates who meet many, even if not all of the job requirements to apply for a position. We provide a safe working environment for all and strive for diversity in our teams and inclusivity in our work. We take pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Our goal is to drive excellence and to ensure we create an environment where every individual has the opportunity to succeed. Holcim (US) Inc., Holcim - ACM Management, Inc., and their affiliates and subsidiaries are an Equal Opportunity Employer, deciding all employment on the basis of qualification, merit and business need. While we sincerely appreciate all applications, only candidates selected for an interview will be contacted. ]]&gt;

Reliability Engineer II

<h3>Job Description</h3>
Job Description
Reports to: National Technical Service Manager
Location: Remote USA anywhere within 30 minutes from a major airport 
Travel Required: up to 75% travel 
Headquartered in Roanoke, TX, Samsung Lennox HVAC North America is a leader in innovative heating and cooling solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. 
Role Overview: 
This critical role provides specialized, senior technical and training support for customers, staff and external users of Samsung Lennox HVAC products. Support may be delivered by telephone, via email and/or onsite (or remote using appropriate technologies) and would consist of diagnostic and troubleshooting of product and system issues, assisted start-ups and technical and product training (delivery and content development).
Summary of duties include:
<ul>
<li>Provide remote and/or onsite diagnostic and troubleshooting support to customers on all Samsung Products</li>
<li>Provide remote and/or onsite assisted start-up and commissioning support for all Samsung Products</li>
<li>Perform an analysis of customer training needs in a specific region and work with other team members to determine gaps and implement appropriate actions to improve</li>
<li>Deliver technical/product training (in person or via webinar) in an accurate, compelling and professional manner</li>
<li>Develop training curriculum, training aids (to include videos) and manuals to improve our ability to support our products from a technical perspective</li>
<li>Will be a subject matter expert to develop technical content that can be submitted to our Curriculum Development Department for creation/publishing of existing and/or future technical training</li>
<li>Create site visit reports (after each visit) to ensure that findings get communicated in a timely and professional manner</li>
</ul>

Qualification Requirements:
<ul>
<li>Bachelor’s degree or equivalent with a certificate in Heating, Ventilation, and Air Conditioning or an equivalent combination of education and experience required</li>
<li>HVAC License &amp; Certifications preferred</li>
<li>A minimum of 7+ years as a Field Service Technician in the HVAC industry required </li>
<li>Experience researching information and preparing communications</li>
<li>2 years of VRF and mini split experience preferred but not required </li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</li>
<li>Demonstrated ability to develop, implement and execute business processes</li>
<li>Strong personnel management skills and experience</li>
<li>Ability to review requirements documents, system prototypes, etc., to determine appropriate training content and materials for a system that is currently under development</li>
<li>Advanced project management and time management skills to plan, organize, and prioritize multiple assignments and projects</li>
<li>Experience with a variety of training delivery methods and training development</li>
<li>Strong communication skills to collaborate with internal and external audiences </li>
<li>Lift, move, or adjust general office equipment, boxes, or materials weighing up to 50 pounds using proper materials handling equipment and procedures</li>
<li>Occasionally work additional hours beyond normal schedule</li>
<li>A valid driver's license in good standing </li>
<li>Regular travel requirements with occasional overnight travel up to 75% required</li>
</ul>

At Samsung Lennox HVAC North America, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
Samsung Lennox HVAC North America, LLC. Is committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

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