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<h3>Job Description</h3>
Job Description
Medical Assistant / EMT's welcome! $20-23
<ul>
<li>·Full time – Mon-Friday along with flexible schedules</li>
<li>· Robust Benefits package and almost 3 weeks PTO</li>
<li>· 401 k</li>
<li>· Competitive compensation</li>
<li>· Multiple locations for a short commute time</li>
<li>· Professional, family friendly environment</li>
<li>· Excellent training-</li>
<li>MA or EMT,</li>
</ul>
With 30 years of experience, well recognized health organizations and clinics offer exciting opportunities to learn all specialties and wealth of knowledge to advance your career. We take pride in serving underserved communities and providing the highest level of patient care.
We are seeking new Medical Assistants grads or experienced Medical Assistants to become a part of our team! You will perform routine administrative and clinical assignments in order to provide exceptional patient care. We are a professional, yet family friendly environment who values their patients and employees. We provide excellent benefits, compensation and 401k. We do encourage PHLEBOTOMIST, CNA's, EMT's, Pre-Nursing and Pre-Med Students to apply!
Responsibilities include some of the following: 
<ul>
<li>Welcoming and room patients</li>
<li>Overseeing patients’ medical records</li>
<li>Inputting and supervising patients’ insurance information</li>
<li>Organizing necessary information, such as hospital admissions and laboratory services</li>
<li>Scheduling patient exams and diagnostic testing</li>
<li>Handling patient correspondence</li>
<li>Phone triage</li>
</ul>
<ul>
<li>Preparing patients for medical examinations</li>
<li>Document medical histories</li>
<li>Measuring vital signs, like blood pressure</li>
<li>Drawing blood for testing</li>
<li>Removing sutures and changing dressings</li>
<li>Participate in minor procedures</li>
<li>Performing basic laboratory exams</li>
<li>Helping physicians with medical examinations</li>
<li>Administering injections or giving medications per physician’s instructions and as regulated by state law</li>
<li>Instructing patients about medications and special diets they may need</li>
</ul>
We encourage NEW GRADS, PHLEBOTOMIST, CNA's and EMT's and Medical Students! APPLY with resume. 
Company DescriptionApex Recruiting Professionals is specific to Healthcare Recruitment in Medical Office Support Staff, MA’s, RN’s, Administrative and Clinical support positions. Our positions are not temporary or contract, they are direct hire with full benefits. Our purpose is people over profit. Our focus on the human experience has helped us build meaningful, lasting, successful relationships with our clients and candidates. 
<h3>Company Description</h3>
Apex Recruiting Professionals is specific to Healthcare Recruitment in Medical Office Support Staff, MA’s, RN’s, Administrative and Clinical support positions. Our positions are not temporary or contract, they are direct hire with full benefits. Our purpose is people over profit. Our focus on the human experience has helped us build meaningful, lasting, successful relationships with our clients and candidates.

Medical Assistant or EMT $20-$23.00/HR

<h3>Job Description</h3>
Job Description
ISG - Plant Controls Engineer Opportunities near McElhattan, PA!
An international company with a facility in the McElhattan, PA area is currently seeking several Plant Controls Engineers for Direct Hire opportunities with their growing team. These are exciting opportunities for Plant Controls Engineers looking for a company that offers excellent growth opportunities and competitive rates.
Plant Controls Engineers rates are anticipated to be $80,000 to $120,000 based on each candidates experience and education. All well qualified candidates will be considered regardless of pay rate. We offer excellent benefits including great medical, dental, and vision, performance-based bonuses, and quarterly incentive plans.
Local candidates are preferred, but relocation assistance is available for well qualified candidates.
Qualified Plant Controls Engineers will have most, if not all, of the following skills and experience:
· Bachelors of Electrical Engineering or closely related degree.
· 3+ years of recent/relevant experience with industrial controls for machining/manufacturing lines.
· Proficiency with PLC programming with Allen Bradley.
· Robotics experience is preferred.
· Experience with MES software is required.
· Proficiency with programming robots or creating the marriage between Fanuc or Schneider robots and assembly lines is preferred, but not required.
· Must be able to work in the United States (no H-1 sponsorship or student visas considered).
· Must be able to complete standard pre-hire checks including background, drug screen, references, etc.

Plant Controls Engineer

<h3>Job Description</h3>
Job DescriptionDescriptionAlcanza is a growing multi-site, multi-phase clinical research company with a network of locations in MA, NH, MI, VA, SC, FL, GA, AL, MO, TX and Puerto Rico. We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. Join us as we continue to grow. We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. Join us as we continue to grow, the Clinical Research Coordinator under the direction of the Site Manager/Director and the Principal/Sub Investigators conducts the following according to the study protocol, company processes &amp; procedures, and in compliance with FDA, GCP, and ICH regulations and guidelines. The Clinical Research Coordinator (CRC) works to ensure the execution of assigned studies in compliance with GCP, ICH, HIPAA, FDA Regulations, and SOPs. &nbsp; Key ResponsibilitiesIn collaboration with other members of the clinical research site team works to ensure the execution of assigned studies. Responsibilities may include but are not limited to: Under the direction of the Site Manager/Director and the Principal/Sub Investigators, conducts the following according to study protocol, company processes &amp; procedures, and in compliance with FDA, GCP, ICH regulations and guidelines:&nbsp;
<ul>
<li>Screening of patients for study enrollment;</li>
<li>Patient consents;</li>
<li>Patient follow-up visits;</li>
<li>Documenting in source clinic charts;</li>
<li>Entering data in EDC and answers queries;</li>
<li>Obtaining vital signs and ECGs;</li>
<li>May perform basic lab procedures per protocol, such as:&nbsp; blood specimen collection, centrifuge operation, storing and shipping of lab specimens, accountability of specimens and notification of courier for specimen pick-up;&nbsp;</li>
<li>Requesting and tracking medical record requests;</li>
<li>Updating and maintaining logs, chart filings;&nbsp;</li>
<li>Maintaining &amp; ordering study specific supplies;</li>
<li>Scheduling subjects for study visits and conducts appointment reminders;</li>
<li>Building/updating source as needed;</li>
<li>Conducting monitoring visits and resolves issues as needed in a timely manner;</li>
<li>Ensuring study related reports and patient results are reviewed by investigator in a timely manner;</li>
</ul>
o&nbsp; &nbsp; Filing SAE/Deviation reports to Sponsor and IRB as needed;o&nbsp; &nbsp; Documenting and reporting adverse events;o&nbsp; &nbsp; Reporting non-compliance to appropriate staff in timely manner;o&nbsp; &nbsp; Maintaining positive and effective communication with clients and team&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;members;o&nbsp; &nbsp; Always practicing ALCOAC principles with all documentation;
<ul>
<li>Complete all needed activities for study start-up, including completing required training, uploading / printing certificates to file in ISF, etc.;</li>
<li>Prepare and attend site initiation visits (SIV’s) and Investigator Meetings (IMs), as needed;</li>
<li>Handles all IRB functions for assigned studies independently, and/or with assigned regulatory team member, as needed;</li>
<li>Assist with training of new research assistants and coordinators;</li>
<li>Assist with scheduling and planning for visit capacity for assigned studies;</li>
<li>May set up, train and maintain all technology needed for studies;</li>
<li>May assist with study recruitment, patient enrollment, and tracking as needed;</li>
<li>May handle more complex study assignments and volumes;</li>
<li>May participate in community outreach / education events;</li>
<li>Maintaining confidentiality of patients, customers and company information,&nbsp; &nbsp; &nbsp; &nbsp;and;</li>
<li>Performing all other duties as requested or assigned.</li>
</ul>
 Skills, Knowledge and ExpertiseMinimum Qualifications:&nbsp; A Medical Assistant diploma, LPN/LVN, EMT credential AND 2+ years of clinical research coordination experience, OR an equivalent combination of education and experience, is required.&nbsp; Proficiency with performing basic clinical procedures such as (blood pressure, vitals, EKGs, phlebotomy, etc.) is highly preferred.&nbsp; CCRC or CCRP credential and BLS certification preferred. Bi-lingual (English / Spanish) proficiency is required. &nbsp; &nbsp;Required Skills:&nbsp;
<ul>
<li>Proficiency with computer applications such as Microsoft applications, email, electronic health records, web applications, and the ability to type proficiently (40+ wpm);</li>
<li>Performing basic clinical procedures such as blood pressure, vitals, EKGs, phlebotomy, etc</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Well-developed written and verbal communication skills.&nbsp;</li>
<li>Well-developed interpersonal and listening skills and the ability to work well independently as well as with co-workers, subjects, managers and external customers.</li>
<li>Ability to effectively handle multiple tasks, and adapt to changes in workloads and priorities.</li>
<li>Must be professional, respectful of others, self-motivated, and have a strong work ethic.</li>
<li>Must possess a high degree of integrity and dependability.</li>
<li>Ability to work under minimal supervision, identify problems and implement solutions.</li>
<li>Ability to handle highly sensitive information in a confidential and professional manner, and in compliance with HIPAA guidelines.&nbsp;</li>
</ul>

PRN Clinical Research Coordinator - 30 hours per week (Must be bilingual - English/Spanish)

<h3>Job Description</h3>
Job Description
IT’S NOT TOO LATE TO JOIN OUR TEAM!
NO SIGNUP FEES • FREE TRAINING • FREE SOFTWARE • BE YOUR OWN BOSS • WORK FROM HOME
Are you ready to take control of your income and your schedule?
We’re one of the fastest-growing Income Tax Organizations in the Nation, and we’re looking for motivated Tax Preparers to join our team for the 2025–2026 tax season and beyond.
No prior experience required, we’ll train you to succeed.
What We Offer
<ul>
<li>
NO SIGNUP FEES — get started with zero upfront costs
</li>
<li>
FREE TRAINING — learn how to build a successful tax business from the ground up
</li>
<li>
FREE SOFTWARE — professional-grade, included at no cost
</li>
<li>
WORK FROM HOME — or on the go, or from your office, you choose
</li>
<li>
BE YOUR OWN BOSS — set your schedule and control your growth
</li>
<li>
Revenue Share — competitive percentages per tax return prepared
</li>
<li>
EFIN &amp; Service Bureau Options available
</li>
<li>
Daily earning potential: $200 – $1,500+
</li>
</ul>
What We’re Looking For
<ul>
<li>
Self-motivated go-getters who aren’t afraid to market and grow their client base
</li>
<li>
Team builders and leaders who can collaborate and drive results
</li>
<li>
Tech-savvy individuals who can work remotely (must have a phone and computer)
</li>
<li>
Candidates able to obtain a PTIN (Preparer Tax Identification Number — required by the IRS, FREE to get)
</li>
</ul>
No tax prep experience? No problem. We provide the training, tools, and mentorship to help you thrive.
Qualifications
<ul>
<li>
Sales or client-facing experience (preferred but not required)
</li>
<li>
Must be authorized to work in the U.S.
</li>
<li>
Must be able to obtain a PTIN before signing up (FREE via IRS)
</li>
</ul>
Culture &amp; Perks
<ul>
<li>
Detail-Oriented — quality and precision focused
</li>
<li>
Aggressive &amp; Growth-Oriented — competitive, driven team
</li>
<li>
Outcome-Oriented — results matter, performance is rewarded
</li>
<li>
People-Oriented — supportive and fairness-focused
</li>
<li>
Team-Oriented — collaboration over competition
</li>
<li>
Innovative — creative and bold problem-solvers
</li>
</ul>
We proudly welcome:
Work from your cellphone!
 ✅ Military veterans ✅ Candidates with employment gaps ✅ Older workers &amp; career changers ✅ Applicants without a college degree or high school diploma ✅ Individuals with disabilities
Apply Today
Ready to take control of your future and earn what you’re worth? Join our team and turn tax season into your wealth season.
Apply now at: <a href="http://www.mtaxconsultants.com" target="_blank">www.mtaxconsultants.com</a> (Must obtain your FREE PTIN before signing up.)
Job Type: Commission-based (with bonus opportunities) Salary Potential: $200 – $1,500/day potential Work Location: Fully remote (open nationwide)
 “Stop punching the clock for someone else’s dream, come write your own paycheck with Millionaires Tax Consultants.”
Company DescriptionAt Millionaires Tax Consultants (MTC), we do more than prepare taxes, we empower businesses to grow with confidence. We provide comprehensive accounting, tax consulting, and tax preparation services that ensure firms stay compliant, audit-ready, and financially strong. With deep expertise in strategic administration and back-office support, MTC helps companies meet every layer of contract compliance while freeing leaders to focus on growth. What sets us apart is our commitment to communication and accessibility. We make sure business owners aren’t just compliant with tax laws, they’re confident in their financial future. By combining precision with proactive support, MTC doesn’t just manage numbers, we help build sustainable financial success. At MTC, we don’t just balance the books, we build the blueprint for financial freedom. 
<h3>Company Description</h3>
Millionaires Tax Consultants (MTC) provides comprehensive accounting, tax consulting and tax preparation services to help businesses meet their financial needs. MTC has extensive experience in strategic administrative and back office support to meet all components of contract compliance.\r\n\r\nOur focus on communication and accessibility sets MTC apart from our competitors. Our services allow business owners to manage their finances and be secure in their compliance with tax laws and audit procedures. We support business’ financial growth by helping firms meet all compliance requirements.

Remote-Virtual Tax Consultant (Servicing All 50 states)

<h3>Job Description</h3>
Job Description
Company: Premier Home Improvements a family owned and operated provider of hurricane impact windows, doors, and roofing products to Homeowners.
Property Inspector $50K-$75K - No Selling!- Schedule FREE window and door estimates for homeowner.
PAID TRAINING FULL SUPPORT AMAZING HOURS ADVANCEMENT OPPORTINITIES 
Responsibilities: • Canvass neighborhoods to find old original windows and damage roofing • Schedule FREE estimate appointments for windows doors and roofing • Work outdoors and engage directly with homeowners
Requirements: • Outgoing personality with strong communication skills • Motivated to earn and hit goals
Offer: • Competitive earnings: Hourly plus commission per year • 5-day schedule, field-based work • Great opportunities for career advancement
To Apply: All applicants must submit their updated resume along with their contact phone number. Once qualified, selected candidates will be contacted for a phone interview.
Company DescriptionPremier Home Improvements a family owned and operated provider of hurricane impact windows, doors and roofing products to Homeowners. 
<h3>Company Description</h3>
Premier Home Improvements a family owned and operated provider of hurricane impact windows, doors and roofing products to Homeowners.

Property Inspector $50K-$75K

<h3>Job Description</h3>
Job Description
Aux Home Services has been serving the Greater Birmingham area since 1987! At Aux, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort, and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry.
As a dispatcher, you will work as part of a dynamic and passionate team to ensure desired sales metrics. You will match the right technician to every job, helping achieve the company's financial goals.
Dispatch Responsibilities
Schedule and coordinate all booked calls. Monitor calls in unassigned.
Evaluate booked calls and assign the best technician to each service appointment. 
Maximize revenue by maintaining complete control over scheduling service and maintenance calls with customers and monitor technicians' performances.
Meet daily revenue goals by prioritizing the most urgent and profitable calls. 
Relay accurate information to technicians, ensuring proficient, quality customer experiences; including any special instructions.
Update customers throughout the day on the technician's progress.
Hold morning briefing on D-board with Service Manager and update throughout the day.

Service Dispatcher

<h3>Job Description</h3>
Job DescriptionSalary: 
Arcetyp LLC is a growing small business that provides a broad range of consulting services to US Federal Government, US Military, and Commercial clients. Services include Management &amp; IT Consulting, Program &amp; Project Management, and Professional &amp; Admin Services. For a client engagement we have need to fill a long-term client-site position for an Wounded Warrior Program Manager for the USAF. This is to support USAF wounded warrior recovery care. The program manager will oversee a large team of recovery care coordinators supporting USAF wounded warrior programs and family members.
 
CANDIDATE EXPERIENCE. Applicants should have this experience and certifications to qualify:
<ul>
<li>Experience in the Wounded Warrior Program.</li>
<li>Specific experience in program management.</li>
<li>Experience in recovery care coordination is helpful.</li>
</ul>
 
POSITION DUTIES. The Program Manager (PM) is responsible for the performance of the work in support of the client. The PM is responsible for the overall management of contractor personnel and all contractual issues, and is the primary interface between the Government and the contractor team. The PM has full authority to act for the contractor team on all contract matters relating to daily operation of the contract. The PM meetswith the government Contracting Officer Representative (COR) to discuss program and/orcontractissues. The PM attends scheduled operations related meetings, as requested by the COR or others. The PM is responsible for the overall management of contractor employees and all contractual issues. PM have ongoing knowledge of daily activities within each work section. The PM, along with the Government, establishes workload requirements to align contractor employees to fulfill the task assignments. The PM provides after-hours and weekend contact info for emergency recall purposes.
 
Arcetyp is an Equal Opportunity Employer and we highly value diversity of our workforce. We accept resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. In submitting an application for this position via our site you are confirming that Arcetyp can submit your resume to our client(s) for review.

USAF Wounded Warrior Program Manager Onsite at JBSA

<h3>Job Description</h3>
Job Description
SUMMARY
The Council of Governments' (COG) Department of Transportation Planning seeks a Transportation Engineer for the Planning Data and Research Team to support the department’s travel monitoring activities, with a specific focus on the department’s Congestion Management Process (CMP). The successful candidate for this position will play a key role in the collection, processing, analysis, and visualization of data from COG’s mobility analytics program, with special consideration towards congestion-focused metrics. These data include but are not limited to travel reliability, volume trends, delay, transportation infrastructure data used in regional policy studies, and performance-based planning and programming.
Duties will include:
Collecting, cleaning, analyzing, and visualizing geospatial (GIS) and non-geospatial data from a variety of sources including big data repositories (e.g. StreetLight, RITIS, Replica)
Applying effective quality assurance and quality control (QA/QC) measures to data, including checking for inconsistencies and errors, and developing solutions to address data-related issues
Self-starting and identifying opportunities for potential enhancement in and across programs
Applying critical thinking, strategic communication, technical writing, and data collection, analysis and visualization in support of both the enhanced Congestion Management Process and the Mobility Analytics Program
Analyzing transportation and transportation-adjacent data for inconsistencies and errors, and developing solutions to address data-related issues
Evaluating and interpreting data derived from collection and analysis phases, and communicating key messages and findings of data analysis to internal and external stakeholders
Preparing memoranda and technical reports
Conducting analyses of transportation data, as requested, to assist in various departmental studies
Responding to transportation data inquiries and questions from COG/TPB staff, federal, state and local partners, universities, and consultants
Participating in applicable conferences and webinars as well as COG/TPB committees, subcommittees, and user group meetings and workshops
SUPERVISORY RESPONSIBILITIES
No direct staff supervisory responsibilities but may be involved in recruitment, supervising interns, and/or oversight of consultants performing field data collection operations. Such responsibilities may include interviewing, hiring, and training interns; planning, assigning, and directing work; appraising performance; rewarding and disciplining; addressing complaints and resolving problems.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
The ideal candidate will possess excellent communication skills and demonstrated skills in critical thinking, judgment, and data analysis. The candidate will possess a strong understanding of transportation data and data formats; experience or familiarity with the application of GIS concepts, including experience with ArcGIS software; experience using statistical and data management software; experience or familiarity with using big data platforms such as StreetLight, Replica, and/or INRIX/RITIS; and experience with the Microsoft Office suite (Word, Excel, PowerPoint, etc.). The ideal candidate will be highly motivated to deliver excellent products in support of COG’s metropolitan transportation planning mission and will be a proven self-starter. The ideal candidate will be able to work effectively both independently as well as in a team and be an excellent team player.
EDUCATION AND EXPERIENCE
To be considered for the Engineer II position, candidates must possess a bachelor’s degree in civil engineering with a focus in transportation or traffic engineering or an appropriately related field, and 2-3 years of directly applicable work experience.
To be considered for the Engineer III position, candidates must possess a bachelor’s degree in civil engineering with a focus in transportation or traffic engineering or an appropriately related field, and 3-6 years of directly applicable work experience.
Any equivalent combination of experience and training that provides the required knowledge, analytical and writing skills and abilities will be considered.
COMPUTER KNOWLEDGE AND SKILLS
Experience with Microsoft Office programs (Word, Excel, PowerPoint), statistical software (SAS, MATLAB, SPSS, R), ArcGIS, programming languages such as Python, and other data management software.
COMMUNICATION SKILLS
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from members, regulatory agencies, community leaders and citizens. Ability to effectively present information to top management, public groups, and/or boards of directors. Ability to communicate within and across teams of individuals.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply formulas, compute percentages, rates, and ratios and to draw and interpret numeric charts and graphs.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions furnished in written, oral, diagram, or schedule form and deal with a variety of abstract and concrete variables in situations where only limited standardization may exist.
CERTIFICATES, LICENSES, REGISTRATIONS
No Requirements, though PE, EIT/EI (or equivalent) licensure is considered a plus in this position.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; sit; and use hands to finger, handle, or feel. The employee is occasionally required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee at times may be required to travel within the region to a data collection location or to attend meetings held at partner agency offices.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
TO APPLY
Please send a cover letter, resume and salary requirement highlighting the skills and relevant experience you would bring to this position. Please combine your cover letter and resume into a single file for upload.

Engineer III

<h3>Job Description</h3>
Job Description
Meat processing company located in Vernon is hiring for order selectors.
<ul>
<li>Sunday - Thursday</li>
<li>6pm start time</li>
<li>Must be available to work overtime &amp; weekends as needed</li>
</ul>
Responsibilities:
<ul>
<li>Order pulling</li>
<li>Palletizing</li>
<li>Labeling</li>
<li>Staging orders</li>
<li>Keeping work area clean</li>
</ul>
Requirements:
<ul>
<li>Must have warehouse experience (Food a Plus)</li>
<li>Must be able to lift up to 50Lbs.</li>
<li>Must be open to work in Cold environment 35 degrees / Freezer</li>
<li>Must be able to Stand for up to 10-12 hrs.</li>
<li>Must be able to work Overtime.</li>
<li>Must be able to work around raw meat.</li>
</ul>

Order Selector - 3rd shift

<h3>Job Description</h3>
Job DescriptionOverview
The Graff Automotive Group is launching a new centralized BDC to serve our Ford, Chevrolet, Kia, Toyota, and Chevrolet GMC dealerships in Northwest Indiana. The BDC Service Representative is the first point of contact for service customers, responsible for delivering the “Graff Difference” through proactive communication, appointment setting, and customer care. This role ensures that every guest’s service experience is simple, convenient, and memorable, contributing to customer satisfaction and long-term retention.
Key Responsibilities
<ul>
<li>
Handle inbound service calls, emails, and online inquiries with professionalism and urgency.
</li>
<li>
Outbound call campaigns for service reminders, declined work follow-up, recalls, and retention initiatives.
</li>
<li>
Schedule service appointments efficiently across all Graff service departments.
</li>
<li>
Confirm appointments and provide guests with necessary pre-visit information (hours, transportation, specials, etc.).
</li>
<li>
Maintain accurate records in the CRM, documenting all customer interactions.
</li>
<li>
Work closely with Service Advisors and Managers to ensure smooth handoff and excellent guest experiences.
</li>
<li>
Monitor and follow up on missed appointments, no-shows, and overdue maintenance.
</li>
<li>
Assist in achieving CSI, retention, and appointment-setting goals set by the centralized BDC.
</li>
<li>
Support group-wide initiatives such as loyalty programs, seasonal campaigns, and community-focused service drives.
</li>
</ul>
Qualifications
<ul>
<li>
Previous BDC, call center, or customer service experience preferred (automotive industry experience a plus).
</li>
<li>
Strong phone, written, and interpersonal communication skills.
</li>
<li>
Ability to multitask, prioritize, and work in a fast-paced environment.
</li>
<li>
Comfortable using CRM/DMS systems and standard office software.
</li>
<li>
Positive, team-oriented attitude with a commitment to delivering excellent customer service.
</li>
</ul>
Core Competencies
<ul>
<li>
Customer Focus: Demonstrates empathy, patience, and problem-solving with every guest interaction.
</li>
<li>
Process Driven: Follows structured appointment-setting and follow-up processes to ensure consistency.
</li>
<li>
Adaptability: Comfortable working across multiple brands and service departments.
</li>
<li>
Team Player: Collaborates with BDC colleagues, service advisors, and managers to meet goals.
</li>
</ul>
Benefits
<ul>
<li>
Competitive pay plan with performance incentives.
</li>
<li>
Medical, dental, and vision insurance.
</li>
<li>
401(k) with company match.
</li>
<li>
Paid time off and holidays.
</li>
<li>
Career growth opportunities across the Graff Automotive Group.
</li>
</ul>

105,380 Jobs in Illinois