<h3>Job Description</h3>
Job Description
 
FPI Security Services was founded in 1981 and is proud to be a comprehensive security solution. What does this mean? It means that we not only provide security officer services, but that we also provide surveillance systems, remote video monitoring, and patrol services. We are constantly looking for ways to better serve our clients. We take pride in having a great looking fleet of vehicles and having state of the art technology. We are always looking for driven individuals to join our team. We have opportunities in a variety of industries including: healthcare, education, manufacturing, hospitality, government, and much more. Our goal is to provide our clients the highest standards of security. This means having a team that is professional, courteous, and well-trained. Does this sound like you? What do we look for? We look for individuals that that enjoy being part of a team. Communication is essential. We look for individuals that are looking to serve our clients. Customer service is important. We are looking for individuals that want to grow with our company. Your growth ensures our growth. We are looking for you! 
We are looking for a Security Officers to undertake the surveillance and monitoring of our client's property. You will be responsible for detecting any suspicious behavior and preventing vandalism, thefts or other criminal behavior. 
Depending on your assignment, you will be tasked with the following duties:
<ul>
<li>Patrol premises regularly to maintain order and establish presence</li>
<li>Monitor and authorize entrance of vehicles or people in the property</li>
<li>Remove wrongdoers or trespassers from the area</li>
<li>Secure all exits, doors and windows after end of operations</li>
<li>Check surveillance cameras periodically to identify disruptions or unlawful acts</li>
<li>Investigate people for suspicious activity or possessions</li>
<li>Respond to alarms by investigating and assessing the situation</li>
<li>Provide assistance to people in need</li>
<li>Submit reports of daily surveillance activity and important occurrences</li>
</ul>
 
Security Officer licensed by the State of Florida. D + G License required.

Armed Security Officer

<h3>Job Description</h3>
Job Description
The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest.
Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service.
We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA — whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality — we want to hear from you.
Job Summary:
The Ventanita Attendant is responsible for operating La Ventanita which is responsible for greeting customers, preparing and serving food and nonalcoholic beverages. 
Duties and Responsibilities:
<ul>
<li>Communicate with customers regarding orders, comments, and / or complaints.</li>
<li>Accept payment from customers and make change as needed.</li>
<li>Request and record customer orders and compute bills using our point-of-sales system.</li>
<li>Serve prepared food items such as gelato, soft serve ice cream, and sorbetto along with non-alcoholic beverages. </li>
<li>Notify leadership team of shortages and / or special orders.</li>
<li>Reports all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures immediately.</li>
<li>Possess a positive attitude and has the ability to work with a variety of people and in cooperation with co-workers efficiently and effectively.</li>
<li>Operates and maintains all department equipment and reports malfunctions.</li>
<li>Maintains cleanliness and organization in all work areas.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Ensure compliance with food hygiene and Health and Safety standards.</li>
<li>Personifies the best values of The Betsy brand, demonstrating exceptional work ethic and service delivery for all employees on property.</li>
<li>Perform other tasks as requested by management.</li>
</ul>
Technology Skills:
<ul>
<li>Google Suite</li>
<li>HRIS and Payroll - ADP TotalSource</li>
<li>Guest Service Management System - HotSOS </li>
<li>POS – Micros</li>
</ul>
Qualifications: 
<ul>
<li>High school diploma or equivalent is required. </li>
<li>Previous customer service experience required, preferably within a luxury hotel or fine dining restaurant environment.</li>
<li>Must be able to speak, write and understand English. Ability to communicate in Spanish and / or Haitian Creole desirable.</li>
<li>Must be able to multitask in a fast paced, high quality environment.</li>
<li>Must be proficient in the use of computers and management software.</li>
</ul>
Competencies:
<ul>
<li>Customer Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</li>
<li>Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.</li>
<li>Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.</li>
<li>Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.</li>
<li>Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.</li>
<li>Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. </li>
</ul>
Physical Demands and Work Environment:
<ul>
<li>Continually required to stand</li>
<li>Continually required to walk</li>
<li>Occasionally required to sit</li>
<li>Continually required to utilize hand and finger dexterity</li>
<li>Continually required to climb, balance, bend, stoop, kneel or crawl</li>
<li>Continually required to talk or hear</li>
<li>Continually work near moving mechanical parts </li>
<li>Occasionally exposure to extreme heat or cold </li>
<li>While performing the duties of this job, the noise level in the work environment is usually moderate </li>
<li>The employee must occasionally lift and /or move more than 50 pounds / continually lift and / or move up to 20 pounds</li>
<li>Specific vision abilities required by this job include: Close vision; Distance vision; Depth perception and ability to adjust focus</li>
</ul>
 
The Betsy – South Beach is an equal opportunity employer, harassment-free and a drug-free workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Ventanita Attendant (PT)

<h3>Job Description</h3>
Job Description
Join Our Security Team as an Unarmed Security Guard! – South Florida Auto Auction | Lauderdale Lakes, FL 
Who We Are (And Why You'll Love It Here!)
Welcome to South Florida Auto Auction, where safety meets fast-paced excitement in sunny South Florida! We're a premier dealer-only auto auction serving the greater Fort Lauderdale area and beyond, and honestly, we’re pretty proud of what we’ve built. Located at 3500 21st Street in Lauderdale Lakes, we feature hundreds of vehicles running through our lanes every Wednesday, creating a dynamic environment that requires top-notch security!
We're not just about cars, we're about creating a safe and secure workplace where employees, dealers, and customers feel protected every day. Our motto captures it perfectly: "Service Is What We Do Best!"
What Makes This Role Special
Join a team that keeps everything moving and secure! As a Security Guard, you'll be the friendly face at the gate, checking in visitors, verifying passes, and keeping a watchful eye on the property. From monitoring security systems to patrolling the lot, your role is essential to protecting vehicles, equipment, and people. This is more than just a security position, it's about teamwork, attention to detail, and making a real impact every day. If you're dependable, alert, and ready to be part of a high-performing team, this is your moment to stand guard and stand out! 
Your Day-to-Day Responsibilities
<ul>
<li>Verify IDs and authorization passes for transporters, customers, and guests</li>
<li>Maintain a professional demeanor and deliver excellent customer service</li>
<li>Monitor and control access at building entrances and vehicle gates</li>
<li>Maintain accurate logs and records that keep our operation running smoothly</li>
<li>Add incoming vehicles to our inventory system using modern technology</li>
<li>Moving vehicles as needed in the auction lot and facility </li>
<li>Respond to and investigate situations with confidence and professionalism</li>
<li>Conduct regular patrols to ensure facility security and safety</li>
</ul>
What We're Looking For (The Must-Haves)
<ul>
<li>High School Diploma or General Education Degree (GED)</li>
<li>Must possess a valid, unrestricted driver's license</li>
<li>Prior security and/or auto auction experience required</li>
<li>Ability to stand, walk, and patrol for extended periods</li>
<li>Ability to work in outdoor weather conditions and moderate noise levels</li>
<li>Strong communication skills and ability to work effectively with team members</li>
<li>Integrity, professionalism, and sound judgment</li>
</ul>
The Good Stuff (AKA Your Compensation &amp; Perks!)
<ul>
<li>Competitive salary based on experience and qualifications</li>
</ul>
Benefits That Actually Matter:
<ul>
<li>401(k) retirement plan with company matching (because future you will thank us!)</li>
<li>Health, dental, and vision insurance (we've got you covered)</li>
<li>Health Savings Account (HSA) for those unexpected moments</li>
<li>Life and disability insurance for peace of mind</li>
<li>Employee assistance program (we're here for you beyond work too)</li>
<li>Paid time off (because everyone needs a break!)</li>
<li>Real opportunities to grow and advance your career within our auction group</li>
</ul>
The Details
<ul>
<li>Schedule: Flexible shifts available - day, evening, and weekend coverage </li>
<li>Location: South Florida Auto Auction facility</li>
<li>Environment: Indoor/outdoor work in a busy auction facility</li>
<li>Style: Full-time, permanent position where you can really build something</li>
<li>Requirements: Must be able to work auction days and adapt to varying schedules</li>
</ul>
Ready to Protect and Serve?
We can't wait to meet you and show you why our security team takes pride in keeping our facility safe while maintaining a welcoming atmosphere. Apply today and let's get this conversation started!

Security Guard (Unarmed)

<h3>Job Description</h3>
Job Description
Customer Service Representatives typically liaise between customers and cross-functional internal teams in a fast-paced global work environment to ensure the timely processing of customer RFQ’s; spot quote follow up; purchase order review; and order entry activities for the successful delivery of products and services according to customer needs. CRMs are responsible to follow up on outstanding quote activity, analyzing wins and losses for opportunities to gain future business. They collaborate closely with Quotation and post-order Customer Service Specialists and other Sales staff and often liaise with internal teams such as Product Management, Quality, and Materials Management regarding issues such as pricing, delivery, and terms to ensure the accuracy of quotes and to address customer inquiries and facilitate the timely and effective resolution of customer concerns and disputes. They build and maintain strong, long-lasting customer relationships with a portfolio of assigned customers; develop a trusted advisor relationship with key customer stakeholders and decision-makers; and listen to understand the customer’s environment, influences, and challenges in the interest of building customer loyalty and creating exceptional customer experiences.
This role is specifically for the team that works with Latin American accounts. Spanish and/or Portuguese language fluency is required.
 
See attachment for more details
 
Experience &amp; Education 
✓ High School Diploma 
✓ 2-5 Years of Related Work Experience or 2 years College
 
Job-Related Knowledge 
✓ B2B Customer Service Fundamentals 
✓ Proficient with ERP Software and Salesforce or Similar CRM Application 
✓ Advanced Data Entry
✓ Portuguese and/or Spanish fluency
 
Who We Are
Proponent is the world’s largest independent, employee-owned distributor of aircraft parts, serving customers worldwide. With more than 600 employees across 14 global locations, we take pride in helping keep thousands of aircraft flying safely and efficiently every day. For over 50 years, we’ve built the systems, relationships, and expertise that aviation relies on, from responsive quoting and on-time shipments to data-driven improvements that reduce turnaround time and cost. As a 100% employee-owned company, everyone at Proponent is an owner, which means we share responsibility for our success, look out for one another, and bring dedication and creativity to aviation logistics. Guided by our core values, empathy, intelligence, agility and integrity, we work as a trusted partner to keep aircraft in service and customers moving forward. At Proponent, you’ll join a global team committed to doing things right and supporting each other, helping keep aircraft flying and the world connected.
 
What We Offer 
• Employee Stock Ownership Plan 
• Medical, Dental, Vision 
• 8 paid holidays 
• Dedication to work/life balance 
• Engaging and active work environment

Customer Service Representative- Latin America

<h3>Job Description</h3>
Job Description
POSITION: HubSpot CRM Director
DEPARTMENT: Marketing
REPORTS TO: VP Marketing, 1/ST
DATES EFFECTIVE: Current
LOCATION: Hallandale Beach, FL (Miami Area) at the 1/ST Corporate Office in Gulfstream Park. THIS IS NOT A REMOTE POSITION.

ABOUT THE COMPANY:
1/ST is a world-class racing and gaming operator, entertainment curator and real estate
development company. As the largest racing and wagering company in North America, we
process over $13B in annual wagers, connect with 5M customers and host some of the largest
racing events in the world.

1/ST EXPERIENCE, the consumer facing branch of 1/ST, blends the worlds of sports,
entertainment and hospitality through innovative content development, elevated national and
local venue management and hospitality, strategic partnerships, sponsorships, and procurement
development. 1/ST EXPERIENCE focuses on guest experience, venue management, venue operations and asset development to elevate the customer experience at and beyond 1/ST’s Thoroughbred racetrack venues in California and Florida while supporting the company’s 1/ST
RACING, 1/ST CONTENT, 1/ST TECHNOLOGY and 1/ST PROPERTIES businesses. 1/ST
EXPERIENCE creates year-round, vibrant entertainment experiences for 1/ST venues and
signature platforms including, the Pegasus World Cup at Gulfstream Park in South Florida and
the legendary Preakness Stakes and InfieldFest in Baltimore, Maryland.

POSITION SUMMARY:
We are seeking an Enterprise CRM Director with strong operational expertise in Hubspot who can help translate business insights into revenue-driving opportunities across marketing, ticket sales, sponsorships, lead generation and customer management. This position straddles the sales team and marketing, offering support to venue/event operations teams with strategic customer journey mapping, sales trends and customer data, as well as insights to continually evolve our database growth, segmentation, and sales funnels.

MAJOR RESPONSIBILITY AREAS:
<ul>
<li>CRM Operational Management: Oversees the successful operational management of our CRM system (Hubspot) taking full accountability of our customer data, management, segmentation and importation of data into our data warehouse.
<ul>
<li>Sales Cloud Management: Oversight of sales process and the distribution and management of inbound sales leads to help sales team members with outreach efforts, conversions, and communication</li>
<li>Analytics: Demonstrated ability to translate key analytics into actionable strategies to drive revenue across ticketing, pricing models, customer management, marketing, sales, and lead generation and prospecting.</li>
<li>Customer Journey Mapping: Develops automated customer journeys based on specific business objectives across marketing and sales with the ability to craft marketing/sales copy points to effectively drive CTAs.</li>
<li>Wagering Integrations: Align with the 1/ST Technology and Wagering teams to integrate systems and attribute wagering revenue back to user activity in the CRM, as well as develop customer journeys that focus on driving handle. </li>
<li>CRM Automation &amp; Omnichannel Marketing: Create process builders and workflows to enhance customer journey navigation and optimize customer engagement and retention.</li>
<li>Enterprise Advocate: Takes full ownership of the 1/ST CRM and omni-channel operation, implementation, and growth across all business units</li>
<li>Sales Data Hygiene: Identify data discrepancies by reviewing CRM and ticketing system for incomplete or incorrect data. Merge CRM duplicates and perform bulk importing of data sets as necessary, as well as developing data input automation with third-party platforms in conjunction with the 1/ST Technology team.</li>
<li>Ticket &amp; Sponsorship Sales Analysis: Offer support on analytics and data warehouse projects related to pipeline management, lead scoring, and retention modeling.</li>
<li>Customer Segmentation: Collaborate with digital marketing to ensure that customer segmentation is clean, accurate, and up to date for marketing usage. This role will also act as a liaison to align sales and marketing initiatives.</li>
<li>Sales Campaigns &amp; Campaign Reporting: Manage daily sales activities, create and manage sales campaigns, and build reports and dashboards to monitor campaigns, sales/renewal pipelines, and user activity.</li>
</ul>
</li>
</ul>

QUALIFICATION REQUIREMENTS:
<ul>
<li>Software Requirements: This position requires the employee to have in-depth knowledge of Hubspot and its respective tools and integrations.</li>
<li>Additional Software Requirements: The employee must also be proficient in Microsoft Office products, such as Excel, PowerPoint, Word.</li>
<li>An interest in emerging platforms and technologies is necessary for success in this position.</li>
</ul>

EDUCATION and/or EXPERIENCE:
<ul>
<li>Bachelor’s degree from a four-year college or university with a focus on business, marketing, analytics, data or any related field</li>
<li>5+ years of professional marketing or database experience and/or a combination of graduate level education (i.e., MBA) and experience.</li>
<li>Strong written/verbal communication skills required. Spanish a plus.</li>
<li>Other requirements include knowledge of Hubspot CRM (5+ years) or similar applications, experience with data-driven software programs and a familiarity with business analytics.</li>
</ul>

PROBLEM SOLVING REQUIREMENTS:
<ul>
<li>Read, analyze, and interpret instructions and reports.</li>
<li>Write reports and correspondence with extremely high accuracy and attention to detail.</li>
<li>Effectively present information and respond to questions from all levels of the organization.</li>
<li>Communicate and sell ideas to peers and executives.</li>
<li>Create and deliver presentations to all levels of employees and upper management.</li>
<li>Must be very well organized and highly self-motivated.</li>
</ul>

OTHER INFORMATION:
Licenses, Certifications, Registration: Requires a General Occupational (Slot) License (Located at
Casino, mandatory for all employees)
Location: Gulfstream Park, 901 S. Federal Highway, Hallandale Beach, FL
Hours: Monday to Friday / 9-6pm generally. Hours may be flexible. Occasionally, some
weekends and events may be required that fall out of this typical work week to meet business
Needs

HubSpot CRM Director

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Free uniforms</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul>
 Florida Doctors Group is seeking an energetic and organized Outreach Coordinator to support our providers and strengthen our presence within the community. This role focuses on community engagement, event coordination, and provider support, working closely with health plans and medical practices to create meaningful outreach opportunities. The ideal candidate is personable, proactive, detail-oriented, and enjoys being out in the community while representing a professional healthcare organization. RESPONSIBILITIES 
<ul>
<li>Coordinate and support community outreach events for providers and Florida Doctors Group </li>
<li>Assist providers with planning, organizing, and executing community and marketing events </li>
<li>Collaborate with health plans to coordinate approved outreach activities and events </li>
<li>Identify new opportunities for provider and company branding within the community </li>
<li>Ensure providers are satisfied with the outreach and support services being delivered </li>
<li>Represent Florida Doctors Group professionally at community events and activities </li>
<li>Track outreach activities, event outcomes, and follow-up actions </li>
<li>Maintain communication with providers to support ongoing engagement and visibility </li>
<li>Assist with marketing materials, event logistics, and scheduling </li>
</ul>
REQUIREMENTS 
<ul>
<li>Strong interpersonal and communication skills </li>
<li>Professional, friendly, and community-focused demeanor </li>
<li>Ability to coordinate multiple events and priorities simultaneously </li>
<li>Strong organizational skills and attention to detail </li>
<li>Comfortable working independently and in a fast-paced environment </li>
<li>Willingness to attend community events, provider offices, and health plan meetings </li>
<li>Proficiency in basic computer applications (Excel, Word, email, calendars) </li>
<li>Ability to represent the organization in a polished and professional manner </li>
</ul>
PREFERRED QUALIFICATIONS 
<ul>
<li>Experience in community outreach, marketing, healthcare, or provider relations </li>
<li>Familiarity with healthcare organizations, MSOs, IPAs, or health plans </li>
<li>Experience coordinating events or community initiatives </li>
<li>Bilingual (English/Spanish) is a plus </li>
</ul>
This role offers the opportunity to be highly visible in the community, support providers directly, and play a key role in growing both provider and company engagement.

OUTREACH COORDINATOR

<h3>Job Description</h3>
Job Description
About Us:
At Grant Cardone Enterprises, our mission is to reach and positively impact all 8 billion people on the planet by improving their businesses, careers, finances, and relationships. With a bold purpose and a global audience, we are seeking high-performing, motivated individuals ready to take massive action and help us achieve our vision.
 
Expectations of the Sales Representative:
In this role you will close high-ticket B2B sales, transforming these leads into success stories. If you’re looking for an unparalleled income potential, personal growth, and a dynamic work environment, this is the opportunity for you!
 
On-Target Earnings (OTE):
$150,000 - $200,000: 0-1 Year Experience
$250,000 - $300,000: 1-2 Years Experience
$300,000 - $500,000: 2-3 Years Experience
$600,000 - $800,000+: 4+ Years Experience
 
Work Schedule:
Hours are a standard 5 day work week from 8:20am-6pm with occasional weekend availability for company events.
 
Key Responsibilities of the Sales Rep:
<ul>
<li>Manage and close inbound warm leads to meet and exceed sales targets.</li>
<li>Engage with prospects through calls, meetings, and follow-ups to build rapport and</li>
<li>demonstrate value.</li>
<li>Conduct product presentations and provide detailed information on services and events.</li>
<li>Negotiate and close high-ticket deals with both individuals and businesses.</li>
<li>Maintain accurate records of all interactions and sales progress within the CRM system.</li>
<li>Participate in ongoing sales training and professional development to enhance skills and performance.</li>
<li>Contribute to a high-energy, goal-oriented team environment focused on growth and</li>
<li>success</li>
</ul>
 
Qualifications of the Sales Rep:
<ul>
<li>Minimum of 2 years of proven sales experience, preferably in a high-ticket environment.</li>
<li>Strong interpersonal and communication skills, with the ability to build and maintain</li>
<li>relationships.</li>
<li>Demonstrated ability to meet or exceed sales goals and quotas.</li>
<li>Self-motivated, driven, and hungry for success with a “10x” mindset.</li>
<li>Ability to work onsite in Aventura, FL from Monday to Friday, with weekend availability as needed.</li>
<li>Valid Drivers License and reliable transportation.</li>
<li>Ability to pass a background check and drug screening as part of the pre-employment</li>
<li>process.</li>
</ul>
 
In accordance with the Company’s established pre-employment processes and Drug-Free Workplace program, your employment is contingent upon a negative drug screen and satisfactory background check.
Cardone Enterprises is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Sales Development Representative , Inside Sales, Outside Sales, Business Development Representative, Ticket Sales

Business Development Representative

<h3>Job Description</h3>
Job Description
About the Role:
As a Customer Service Representative at Larkin Community Hospital (LCH), you will play a vital role in ensuring patients and their families receive exceptional support and assistance throughout their healthcare experience. This position requires managing a high volume of inquiries efficiently while maintaining a compassionate and professional demeanor. You will be responsible for addressing patient questions, resolving concerns, and facilitating smooth communication between patients and hospital departments. Your efforts will directly contribute to patient satisfaction and the overall reputation of LCH as a trusted healthcare provider. Ultimately, your role is to create a positive and reassuring environment that supports the hospital’s commitment to quality care and service excellence.
Minimum Qualifications:
<ul>
<li>Proven experience in telephone customer service or a related role, preferably in a fast-paced environment.</li>
<li>Strong verbal and written communication skills.</li>
<li>Ability to handle multiple tasks efficiently while maintaining a positive attitude.</li>
<li>Basic computer proficiency and experience with customer account management.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience working in the healthcare services industry.</li>
<li>Familiarity with medical terminology and healthcare regulations.</li>
<li>Additional training or certification in customer service or patient relations.</li>
<li>Bilingual abilities to support diverse patient populations.</li>
<li>Proficiency with hospital information systems or electronic health records (EHR).</li>
</ul>
Responsibilities:
<ul>
<li>Respond promptly and courteously to patient and customer inquiries via telephone and other communication channels.</li>
<li>Assist patients with scheduling appointments, processing orders, and managing customer accounts accurately.</li>
<li>Resolve patient concerns and complaints by identifying issues, providing solutions, and escalating when necessary.</li>
<li>Maintain detailed and accurate records of customer interactions and transactions in compliance with hospital policies.</li>
<li>Collaborate with healthcare staff and departments to ensure seamless service delivery and patient satisfaction.</li>
</ul>
Skills:
The required skills are essential for managing the dynamic and often urgent nature of healthcare customer service. Working in a fast-paced environment demands quick thinking and adaptability to handle multiple patient inquiries simultaneously. Verbal communication and telephone customer service skills enable clear, empathetic, and effective interactions with patients and their families. Problem resolution skills are critical for addressing concerns promptly and ensuring patient satisfaction. Additionally, strong oral and written communication skills support accurate documentation and collaboration with healthcare teams, while a positive attitude fosters a welcoming and supportive atmosphere for all patients.

Customer Service Representative - PT

<h3>Job Description</h3>
Job DescriptionThe Director of Instruction for K-2 (South or North Florida) is for someone who is able to visit the BridgePrep Academy campuses in Florida. Student Achievement Metrics
<ul>
<li>90% of Pre-K-2nd students are on/above grade level in reading, language, and math. </li>
<li>85% of 1st-2nd students are on/above grade level in reading and language. </li>
<li>80% of students achieve Level 3, 50% achieve Level 4, and 20% at Level 5 on FAST exams. </li>
</ul>
Responsibilities
<ul>
<li>Design and implement core academic program model for grade levels K-2 across the organization, so that leaders can articulate program rationale and strategically plan for student success </li>
<li>Write and communicate content-specific academic and instructional policies for Florida </li>
<li>Lead the district-wide implementation of K-2 content </li>
<li>Lead a high-performing curriculum team to select, design, create and distribute high quality curriculum products each school year. </li>
<li>Monitor progress toward goals with check-ins, strategy and quarterly meetings so that course leaders meet at least 80% of their individual goals </li>
<li>Create and execute individualized professional development plans and budgets for course leaders </li>
<li>Manage team to design and deliver curriculum materials, including comprehensive lesson plans, unit plans, and a full suite of assessments so that the team collectively meets or exceeds 0% of their individual goals.</li>
<li>Create, edit and refine assessments so that unit, Semester, and Mock exams are completed with less than 8 combined errors. </li>
<li>Evaluate the quality of the curriculum materials using a research-based evaluation tool </li>
<li>Increase student achievement results to achieve an A-Rated district </li>
<li>Lead a high performing curriculum team to design, support and evaluate teacher-facing professional development and support services that is highly rated by 90% of participants, including curriculum collaboration sessions, content webinars, and curriculum development sessions. </li>
<li>Work with the Chief of Academics to create a robust teacher onboarding program during beginning of the year teacher training to increase new teacher effectiveness in executing the district curriculum years so that 85% of new teachers return the following school year. </li>
<li>Analyze student achievement results, identify trends and communicate course corrections to support improvement to meet student achievement goals </li>
<li>Lead the team to analyze student achievement data </li>
<li>Facilitate quarterly data analysis/data sharing with various stakeholders to highlight student achievement, professional development participation and feedback and teacher observation data </li>
<li>Conduct regular campus observations with team members and school leaders to provide explicit feedback and next steps on curriculum implementation so that the district achieves the District A Rating. </li>
<li>Lead, attend and actively participate in weekly team meetings and monthly strategy meetings </li>
<li>Conduct weekly campus observations within the region- travel is expected 50-75% of the time</li>
</ul>
Values
<ul>
<li>Value the voices of all staff, families, and students   </li>
<li>Work in collaboration to meet the needs of all stakeholders   </li>
<li>Seek and respond well to feedback and collaborate to find solutions   </li>
</ul>
Qualifications and Experience 
<ul>
<li>An earned bachelor’s degree or higher from an accredited institution </li>
<li>Master’s degree in educational field preferred </li>
<li>At least 3 years of managerial/supervisory experience with record of results </li>
<li>Experience designing system-wide assessments and curriculum products in the relevant content area </li>
<li>A strong record of results as a curriculum writer or system-wide administrator </li>
</ul>
Knowledge and Skills: 
<ul>
<li>Strong organizational, communication, and interpersonal skills  </li>
<li>Ability to communicate effectively in both oral and written forms </li>
<li>Knowledge of the state assessments </li>
<li>Knowledge of the state standards </li>
<li>Knowledge of the research on content-area best practices </li>
<li>Knowledge of the elements and process of curriculum design and development </li>
<li>Exceptional organization and communication skills </li>
<li>Knowledge in curriculum development and implementation </li>
<li>Knowledge in creating, implementing and analyzing assessment data </li>
<li>Ability to manage a budget and staff </li>
<li>Ability to develop and implement policies and procedures </li>
<li>Ability to stay up-to-date on education trends and best practices </li>
</ul>
Physical Requirements: Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move Compensation: BridgePrep Academy offers a competitive salary and benefits commensurate with Experience. BridgePrep Academy is an equal-opportunity employer and an organization that values diversity.  Disclaimer: This job description describes the general nature and level of work being performed by individuals hired into this job. This is not intended to be an exhaustive list of all responsibilities and duties required. BridgePrep Academy reserves the right to change any or all content of this job description based on business needs. The incumbent, if applicable, will be consulted and notified of any changes before they become effective.

25-26 Director of Instruction- K-2 (South or North Florida)

<h3>Job Description</h3>
Job DescriptionABOUT BCI Bci provides financial services to individuals and corporations. We focus on being a global leader in innovations and personalized client experience and, with more than 10,500 employees, Bci is recognized as one of the best companies in which to work and develop a career. It is the third largest privately owned bank in Chile and it has more than 300 branch offices throughout Chile and representative offices in other countries.
 
Bci is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law.
JOB SUMMARY
 
The Registered Client Service Associate will be supporting Bankers/Financial Advisors within a segment-specific client base while expanding new and existing affluent customers.
The Registered Client Service Associate will assist Bankers/Financial Advisors and clients with administrative and operational support as core activities. However, the Registered Client Service Associate will also perform sales activities utilizing banking, investments and credit products, primarily to contribute to the team's goals.
DUTIES OF THE POSITION
 
The duties of the position include, but are not limited to, the following: 
 
Investments Side: 
 
<ul>
<li>
Back up to the Bankers/Financial Advisors, ability to process their trades and prepare their investment proposals.
</li>
<li>
Know how to explain investment proposals and assist in the rebalancing of portfolio controlling the suitability aspects of each client
</li>
<li>
Knowledge of ACATS in the transfer of assets between Broker Dealers
</li>
<li>
Gather and process new account opening and KYC documentation as well as maintain existing client information (Account Opening must be from beginning to end)
</li>
<li>
Maintain Salesforce Pipeline report updated and ready to deliver detailed information in weekly or ad hoc team meetings (Ex.: logging emails, tasks, cases, events, etc.). 
</li>
<li>
Assist Bankers/ Financial Advisors updating and creating other Salesforce reports.
</li>
<li>
Work with KYC/AML Team to assist with the creation and maintenance of the Client Risk Framework using information provided by Bankers/ Financial Advisors from client visits
</li>
<li>
Prepare client correspondence for Bankers/ Financial Advisors’ following firm guidelines
</li>
<li>
Support customers with inquires on their investment accounts.
</li>
<li>
Assist customers with registration and inquires on the use of Netx.
</li>
<li>
Oversee all Items for attention on investment accounts (Margin calls, Tender offers, etc)
</li>
<li>
Prepare reports for internal or external clients as needed (Balance report, Bond maturity schedule, Trade blotter, etc)
</li>
</ul>
Bank Side: 
 
<ul>
<li>
Communicate regularly with clients and provide full customer service, both proactively and on demand. Prepare information for customers and resolve customer inquiries, claims and requisitions regarding operational issues with team
</li>
<li>
Process account onboarding of customers in Bci Miami from beginning to end, including help with processing thru Compliance
</li>
<li>
Commercial onboarding of new clients: debit card and checkbook requests and OB registration, and follow up / management of Welcome Email sent
</li>
<li>
Open cases for Online Banking Registration for new accounts and follow up until concluded and maintain log up to date
</li>
<li>
Answer customers or Bankers/ Financial Advisors inquiries on status of OB registration: search on system and if customer is not registered then open a case for registration.
</li>
<li>
BSA Radar management and completion for new account opening and client onboarding and maintenance of existing clients
</li>
<li>
Complete Maintenance Requests from beginning to end, e.g.: Follow up on changes in customers contact and mailing information, ensure proper follow up and updated on system (maintenance), complete necessary forms, follow up on AS400.
</li>
<li>
Manage any request from Documentation dept and Client Services Team, and complete any requests with the help of the banker
</li>
<li>
Manage W8 annual projects and finalize it by November of each year with 100% completion. Project includes obtaining list, and actively working on getting W8’s signed and filled out by customers
</li>
<li>
Wire transfers, process call back wire transfer instructions, transfer funds, and maintain wire transfer logs
</li>
<li>
Renewal and issue CD’s, follow- up maturity dates renewals, open and close
</li>
<li>
Places check book orders, re-orders to be processed and follow up on status
</li>
<li>
Answer phone calls and email inquiries (internal and external customer)
</li>
<li>
Deposit checks received by mail
</li>
<li>
Inactive account activations
</li>
<li>
Monitor new accounts and funding, inform respective Banker/Financial Advisor
</li>
<li>
Provide full support to clients on Debit card and Credit card products. Follow up when required on disputes and requests.
</li>
<li>
Support customers with credit card inquiries or making / participating in conference calls of customers with AMEX
</li>
<li>
Process Collateral Requests from Home office
</li>
<li>
Support Bankers/ Financial Advisors with loan processing requests.
</li>
<li>
Follow up and maintenance on customer inquiries and complaints.
</li>
<li>
Maintain complaint and error logs updated 
</li>
<li>
Complete CDD’s contacting customers when needed to obtain required information.
</li>
<li>
Return Mail handling and updating address with client, and closing case with Reception/ Documentation
</li>
<li>
Attend to Walk in Customers
</li>
</ul>
 
General Requirements 
<ul>
<li>
Ensure compliance with all legal and regulatory requirements
</li>
<li>
Excellent communication skills, critical, customer service and problem-solving skills
</li>
<li>
Strong interpersonal and team-building skills
</li>
<li>
Detailed oriented and able to manage multiple tasks effectively
</li>
<li>
Ability to work independently and in a fast-paced environment
</li>
<li>
Ability to understand, speak, read and write English and Spanish
</li>
<li>
Ability to prepare presentations, team reports and manage excel
</li>
<li>
Effectively speaking before groups of customers or employees
</li>
<li>
Assume evolving duties and responsibilities of position
</li>
<li>
Work all hours required to fulfill job duties and responsibilities (including, weekends, evenings and holidays as needed)
</li>
<li>
Travel as required 
</li>
<li>
Provide coverage for other positions as requested
</li>
<li>
Ability to carry and lift boxes and objects that may weigh between 10 and 25 pounds 
</li>
<li>
Perform additional duties and responsibilities as assigned by management
</li>
</ul>
 
 COMPLIANCE RESPONSIBILITIES
 
In the performance of their duties, all Bci - Miami Branch staff members are required to comply all state and federal regulatory and legal requirements, including the Bank Secrecy Act, the Federal Election Campaign Act of 1979, the Foreign Corrupt Practices Act, and the Bank Bribery Amendments Act. Additionally, all staff members must comply with in the Bci’s Personnel Manual and Code of Ethics and other policies of Bci which are either currently in place or which may become effective during the staff member’s employment. 
 
PRE-HIRE REQUIREMENTS FOR THIS POSITION:
 
COMPUTER:
Ability to operate IBM compatible personal computers; Intermediate - expert fluency with Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Bloomberg Screen access and other banking applications.
 
EDUCATION: 
Bachelor’s degree in a related field or equivalent combination of coursework and work experience.
 
CERTIFICATIONS/LICENSES:
Series 7 &amp; 66 (or 63/65) preferred, maintain licenses current and in good standing.
 
EXPERIENCE:
At least 10 years of investment experience in International Wealth Management and knowledge in Investments and Bank Products.

80,717 Jobs in Pembroke Pines, FL, USA