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<h3>Job Description</h3>
Job Description
We are looking for an experienced E-Commerce Specialist to join our team. In this role, you will manage and enhance our online presence across various platforms, ensuring a seamless and engaging customer experience. This position offers the opportunity to contribute to a mission-driven brand while working in a dynamic and collaborative environment.
 
Responsibilities:
• Analyze audience segments and campaign performance to improve email open rates and click-through rates.
• Manage and optimize product listings on Shopify, including uploading new products, updating imagery, and refining product descriptions.
• Develop and edit compelling product descriptions and category copy that align with our brand voice.
• Maintain promotional calendars across multiple e-commerce platforms, including Shopify, Amazon, Faire, and wholesale portals.
• Monitor orders on Shopify to ensure timely processing and exceptional customer service.
• Collaborate on marketing strategies for new product launches, including messaging and online merchandising.
• Coordinate marketing initiatives for seasonal campaigns and special promotions.
• Track key performance indicators (KPIs) for marketing efforts and compile detailed reports on campaign outcomes.
•Experience in marketing, e-commerce, or a related field.
• Familiarity with e-commerce platforms.
• Proven ability to work effectively in fast-paced and entrepreneurial environments.
• Passion for sustainability and working with mission-driven brands.
• Experience with content management systems and online marketplace tools.
• Knowledge of digital marketing metrics and campaign performance tracking.

E-Commerce Specialist

<h3>Job Description</h3>
Job DescriptionOverview
 Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. 
Job Description 
 As a Security Officer - Armed Transportation Site Patrol - Full Time in San Jose, CA, you will serve and safeguard clients in a range of industries such as Transportation, and more. 
 As a Patrol Armed Security Officer with Allied Universal, you will play a key role in helping to deter security-related incidents and promoting a secure environment within a transportation-focused location. Your responsibilities will include conducting routine patrols, maintaining a visible presence, and providing outstanding customer service and communication. This is an armed and driving post, where your professionalism and commitment to Allied Universal's values of agility, reliability, and integrity will shine as you work collaboratively to support a caring and innovative team. 
Position Type: Full Time
 Pay Rate: $25.34 / Hour 
Job Schedule:
DayTimeMon08:00 AM - 04:00 PMTue08:00 AM - 04:00 PMFri08:00 AM - 04:00 PMSat08:00 AM - 04:00 PMSun08:00 AM - 04:00 PM
What You'll Do:
<ul>
<li>Use our proprietary scheduling platform to claim open shifts at client sites</li>
<li>Support operations across a range of environments including commercial real estate, healthcare, and education</li>
<li>Receive site-specific training and guidance from experienced teams</li>
<li>Deliver consistent, professional security presence and customer service</li>
<li>Be ready to fill in at short notice when urgent needs arise</li>
</ul>
Responsibilities:
<ul>
<li>Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.</li>
<li>Respond to incidents and critical situations in a calm, problem-solving manner.</li>
<li>Conduct regular and random armed patrols around the transportation location and its perimeter to help to deter unauthorized activity.</li>
<li>Monitor entrances, exits, and other access points to help to deter unauthorized entry and/or suspicious behavior.</li>
<li>Maintain detailed and accurate records of activities, incidents, and observations during patrols.</li>
<li>Communicate promptly with Allied Universal management and/or local law enforcement as required for escalated incidents.</li>
<li>Assist passengers, employees, and visitors with inquiries and provide directions as needed.</li>
<li>Remain alert and aware of surroundings to help to deter potential security-related threats in the transportation environment.</li>
</ul>
What We're Looking For:
<ul>
<li>Availability across various days and shifts</li>
<li>Reliability and ability to adapt to different post assignments</li>
<li>A desire to gain broad experience and grow within the company</li>
<li>Interest in transitioning into full-time roles when available</li>
</ul>
Minimum Requirements:
<ul>
<li>Must be at least 21 years of age.</li>
<li>Must have at least one year of experience in armed security, law enforcement, and/or military roles.</li>
<li>Must possess a valid armed guard card or license as required by applicable laws and regulations.</li>
<li>A valid driver's license is required in accordance with Allied Universal driver policy requirements.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Participate in industry-specific security training programs.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li>
</ul>
Why Join Us:
<ul>
<li>Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.</li>
<li>Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.</li>
<li>Smart Tools: Access exclusive technology for real-time shift visibility and claiming.</li>
<li>Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.</li>
<li>Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.</li>
</ul>
 Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>. 
 If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1449571

Security Officer - Armed Transportation Site Patrol - Full Time

<h3>Job Description</h3>
Job Description
We are looking for a detail-oriented Data Entry Clerk to join our team on a contract basis in San Francisco, California. This position involves managing data entry tasks, maintaining accurate records, and supporting operational workflows. The role is ideal for tech-savvy individuals with a keen eye for precision and an interest in contributing to project-based work.
 
This role will be Part-time - 16 hours per week
Tuesdays and Thursdays 9AM-5PM
 
Start 10/15/2025
End: 12/19/2025
 
Responsibilities:
• Configure and track devices, ensuring proper setup and functionality.
• Input Apple IDs and related data into Google Sheets and internal tracking systems.
• Maintain accurate and confidential records in compliance with privacy standards.
• Collaborate with project managers and team members to ensure smooth operations.
• Perform light administrative tasks alongside regular data entry duties.
• Troubleshoot basic iOS device issues, such as restarting or charging devices.
• Assist in the management and organization of project-related documentation.
• Support the research operations team by completing assigned tasks promptly and efficiently.
• Ensure adherence to business-smart dress code while working onsite.
• Familiarity with basic IT processes, including handling Apple devices. • Proficiency in using Google Sheets and strong computer literacy. • Ability to troubleshoot basic iOS problems, such as device resets and charging. • High attention to detail, especially when handling sensitive or confidential information. • Excellent communication skills and a focus on detail and professionalism. • Willingness to learn new systems and adapt to evolving processes. • Recent graduates with relevant experience are encouraged to apply. • Reliable work ethic and ability to follow established protocols.

Data Entry Clerk

<h3>Job Description</h3>
Job Description
We are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism.
In this role, you will work one-on-one with children, implementing individualized behavior intervention plans under the guidance of a Board Certified Behavior Analyst (BCBA). You will use evidence-based techniques to teach communication, social, and daily living skills while reducing interfering behaviors.
We are looking for candidates who are passionate about helping children with autism reach their full potential. You will need to be patient, compassionate, and able to work well in a team environment. We will provide comprehensive training so that you are equipped and empowered to help each child, even if you don’t currently have experience. Children can be unpredictable and potentially confrontational, so this role is not for the weak of spirit, mind, or body. Part of the joy of working with kids is exercise! Our clients move, so you need to be comfortable standing, walking, sitting, grasping, reaching, bending, kneeling, crouching, squatting, lifting, and at times carrying children or objects that weigh up to 50 pounds.
At the end of each day, you will go home knowing that you have made a meaningful impact on the life of a child and their family. Join us and become a part of a dedicated team that is changing lives for the better. Apply now to start your journey as a Behavior Technician with us!
Pay Range: $20-23&nbsp;
Requirements:
<ul>
<li>Passionate about helping children with autism</li>
<li>Patient, compassionate, and able to work well in a team</li>
<li>18+ years of age</li>
<li>&nbsp;High school diploma or GED</li>
<li>&nbsp;Ability to obtain a CPR, First Aid Certification and Tuberculosis test (if you haven’t had one in the last year)</li>
<li>&nbsp;Ability to pass a pre employment background check</li>
<li>Ability to move in various positions (sit, squat, bend, etc.)</li>
<li>Ability to lift and carry up to 50 pounds</li>
</ul>
Perks of Working at Centria:
<ul>
<li>Structured career path in the field of Behavioral Analysis</li>
<li>Discounts to hundreds of retail partners via our Benefit Hub</li>
<li>Access to Centria’s Employee Assistance Plan with benefits around mental health and counseling</li>
<li>Early wage access to employees through Rain - Work today, get paid tomorrow!</li>
<li>Unlimited opportunities to make an impact in the life of a special needs child</li>
</ul>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. This pay scale range is the full range of potential wages Centria Autism reasonably expects to pay for employees with this job title and this pay scale range varies dependent on job qualifications, performance, experience, and/or seniority. This range should not be interrupted to mean that Centria Autism currently employs any employees with this job title at the bottom or top of the pay scale range. Centria reserves the right to amend this job description at any time, with or without written notice.

Registered Behavior Technician - Entry Level

<h3>Job Description</h3>
Job Description

Reimagine Your Career in Home Health
As a medical professional, you know that what you do impacts you as much as your clients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it’s really special to be a part of our client’s health journey and create incredible memories while providing world-class client care. 
 
Responsibilities
As a Caregiver with AccentCare, you will provide non-medical support, including personal home care and homemaking services. enabling clients to remain in the comfort of their own homes. Responsibilities include:
<ul>
<li>Personal care assistance</li>
<li>Meal preparation</li>
<li>Light housekeeping</li>
<li>Medication reminders</li>
<li>Companionship</li>
<li>Making a positive difference in the lives of our seniors</li>
</ul>
Our Investment in You
We are committed to offering comprehensive benefits and rewards, including:
<ul>
<li>Competitive pay $20 - $23 hourly</li>
<li>Daily Pay! Get your pay when you want it! Ask for more info!</li>
<li>Referral Bonuses</li>
<li>Opportunity to enroll in company sponsored Medical, Dental and Vision benefits after meeting eligibility criteria</li>
<li>Optional 401(k)</li>
<li>Training and career development</li>
<li>Flexible schedules</li>
</ul>
 
Qualifications
Be the Best Caregiver You Can Be
If you meet these qualifications, we want to meet you!
<ul>
<li>Experience as a caregiver is a plus </li>
<li>Must want to have FUN while being the BEST!!</li>
<li>AccentCare will consider qualified applicants with criminal history in accordance with local ordinances</li>
<li>As of April 3, 2023, the State of California and AccentCare will no longer require the COVID-19 vaccination for Care Partners.</li>
</ul>
Required Certifications and Licensures:
<ul>
<li>CA Caregiver Registration (HCA)
<ul>
<li>If not already obtained, AccentCare can help!!</li>
</ul>
</li>
</ul>
Come As You Are
At AccentCare, our care is most compassionate when we empathize and engage with everyone, and we are at our best when we value diverse perspectives, foster open dialogue, and enact change. And we are stronger when each of us is empowered to grow, be our unique selves, and feel a sense of inclusion and belonging.
AccentCare is proud of how we are building a culture and inclusive infrastructure to help elevate the voice of all our employees with a special focus on the underrepresented and marginalized. We offer equal employment opportunities regardless of a person’s race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental disability, physical disability, or any other protected classification.
CAPCS

Experienced Caregiver

<h3>Job Description</h3>
Job DescriptionJob Title: Entry Level Production Worker
Shift: M-F 6am-230pm
Pay: $18.27
Job Description
Join our team as a Production Worker, where you will be responsible for producing and packaging products according to specifications. You will follow recipes and written instructions while maintaining a clean and sanitary work area. Safety and efficiency in operating equipment are paramount, as is the ability to work in a team environment under GMP, Safety, and Company guidelines. You'll also identify potential defects in products and bring attention to any issues.
Responsibilities
<ul>
<li>Produce and/or pack products to specification.</li>
<li>Understand and follow recipes and written instructions.</li>
<li>Maintain work area in a clean and sanitary condition.</li>
<li>Operate equipment safely and efficiently as needed for each job.</li>
<li>Work in a team environment under GMP, Safety, and Company guidelines.</li>
<li>Identify potential defects in products and report them.</li>
<li>Perform other related tasks and duties as assigned.</li>
</ul>
Essential Skills
<ul>
<li>Experience in production, packaging, and general labor.</li>
<li>Ability to work in a fast-paced environment within a food manufacturing facility.</li>
<li>Capability to lift up to 50 lbs.</li>
<li>Knowledge of inspection and packing processes.</li>
</ul>
Additional Skills &amp; Qualifications
<ul>
<li>Knowledge of Good Manufacturing Practices and safe food handling.</li>
<li>Ability to work effectively in a team environment.</li>
<li>Flexibility to work in various departments and change roles as needed.</li>
</ul>
Why Work Here?
We offer a competitive benefits package to eligible full-time employees, including medical, dental, and vision plans, 401(k) with employer matching contributions, life insurance, paid time off, tuition reimbursement, and more. Paid sick leave is provided in accordance with applicable law.
Work Environment
You will work in a big warehouse that is not too cold or too hot. The environment smells fruity due to the gummies being produced. It can be loud depending on the area, but it is a very clean environment.
Job Type &amp; Location
This is a Contract to Hire position based out of Santa Cruz, California.
Pay and Benefits
The pay range for this position is $18.77 - $18.77/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Santa Cruz,CA.
Application Deadline
This position is anticipated to close on Oct 25, 2025.
About Aerotek:
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental &amp; vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Company DescriptionWe know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow. 
<h3>Company Description</h3>
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

General Production - Day Shift

<h3>Job Description</h3>
Job DescriptionAt Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: 
<ul>
<li>Deliver exceptional customer service while listening and consulting customers</li>
<li>Following up with customers, services requested, estimated completion times etc.</li>
<li>Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts</li>
<li>Deliver and discuss pricing estimates with customers as well as promoting shop service specials</li>
<li>Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed</li>
<li>Supervise up to ten employees</li>
<li>Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks</li>
<li>Maintain inventory counts</li>
<li>Overall cleanliness and organization of the facility</li>
<li>Other duties as assigned</li>
</ul>
Qualifications 
<ul>
<li>A minimum of 2 years of store or service manager experience</li>
<li>General automotive knowledge</li>
<li>Excellent customer service disposition</li>
<li>Good communication skills</li>
<li>Leadership ability</li>
<li>Team building skills</li>
<li>Ability to work a flexible retail schedule including weekends, evenings and holidays</li>
<li>Valid drivers license</li>
</ul>
 Benefits include Profit sharing and 401k plan

Automotive Service Manager

<h3>Job Description</h3>
Job Description
Who we are
At SonicJobs we're building the next generation of autonomous web agents based on computer-use technologies. Our agents operate on job application flows, like candidates do. If you've ever dreamed of building AI that actually uses a website, this is your moment. We're a small, tight-knit team with big ambitions, leveraging bleeding-edge tools to build agents that understand and control web environments end-to-end. We move fast, avoid unnecessary hierarchy, and aim high. We're not automating job applications - we're redefining how job applications work in order to allow candidates find the job opportunity they deserve. We are backed by top VC firms and serve more than one hundred corporate clients including several Fortune 500 companies.
 
About the role
We're looking for an AI master to own the architecture, training, and evolution of our AI agent stack. As Senior Staff AI Engineer, you'll be responsible for fine-tuning LLMs that will support web-native agents capable of learning, adapting, and thriving in complex job application flows.
This is a demanding, high-impact role. You'll be shipping code, training models, designing experiments, and setting our strategy at the same time. You'll be reporting to the CTO. If you're excited by the idea of coding, reviewing training runs, and designing new RL environments - you'll thrive here. You'll also be mentoring and growing colleagues to bring their agentic skills to a level of excellence.
 
What you'll do
<ul>
<li>Build, train, and deploy LLM-driven agents that control the web via real browser interfaces.</li>
<li>Fine-tune foundation models for computer-use using techniques like LoRA, PEFT, DPO, RLHF and similar depending on your judgment.</li>
<li>Design and run reinforcement learning systems to improve agent reasoning and performance.</li>
<li>Own the full agent stack: from policy models to interface planning and simulation frameworks.</li>
<li>Prototype quickly, test aggressively, and constantly push the limits of what agents can do.</li>
<li>Collaborate directly with the founding team on product direction and research priorities.</li>
<li>Help grow a team of scrappy, mission-driven engineers and researchers.</li>
<li>Create multi-agent flows with clear trajectories, role assignment, and long/short memory.</li>
</ul>
 
What you'll bring
<ul>
<li>Strong ML background - PhD or equivalent experience in AI, ML, Computer Science or a strong industry experience. </li>
<li>Real experience fine-tuning LLMs.</li>
<li>Deep understanding of Reinforcement Learning (especially applied, not just theoretical).</li>
<li>Experience building agents in real-world environments (bonus for browser-based or robotic agents).</li>
<li>You're hands-on: you like writing code, running experiments, and seeing real results.</li>
<li>You're driven by ownership, not job titles. You're here to build, not manage for the sake of it.</li>
<li>Experience in managing and growing teams.</li>
</ul>
 
Bonus points for
<ul>
<li>Track record of high-impact research published on meaningful or open-source contributions.</li>
<li>Comfort working in fast-paced, exciting startup environments.</li>
</ul>
 
What we offer
<ul>
<li>Salary depends on experience.</li>
<li>Onsite work with a deeply focused, no-BS te</li>
<li>Real ownership and the chance to shape a frontier space.</li>
<li>No corporate nonsense - just smart people building ambitious tech.</li>
</ul>
 
Sounds like you?
Let's talk. This isn't just a job - it's a chance to lead the future of how job platform technology looks like.
PandoLogic. , Location: San Francisco, CA - 94151 , PL: 599867305

Senior Staff AI Engineer

<h3>Job Description</h3>
Job Description
About Karbon
Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 18.5 hours per week, per employee.
We have customers in 34 countries and have grown into a globally distributed team, with our people based throughout the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, have a fantastic team culture built on our values, are growing rapidly, and making a global impact.
We are seeking a seasoned Enterprise Customer Success Manager (CSM) to lead Karbon's most complex, global customer relationships. This role has ownership of renewals and expansion across a portfolio of top-tier enterprise accounts. The Enterprise CSM will act as a trusted advisor to C-level executives, orchestrating multi-stakeholder engagement, navigating complex politics, and ensuring customers achieve measurable business outcomes with Karbon.
Executive Relationship &amp; Account Ownership
<ul>
<li>Serve as the primary executive-level partner for a portfolio of Karbon's largest customers and partners.</li>
<li>Build deep, trusted relationships with senior stakeholders across multiple functions, regions, and business units.</li>
<li>Act as the voice of the customer within Karbon, influencing product direction, strategy, and innovation.</li>
</ul>
Renewal &amp; Expansion
<ul>
<li>Own renewals and expansion opportunities, negotiating contracts that drive mutual value.</li>
<li>Develop and execute multi-year account strategies, aligned with customer business goals and Karbon's growth targets.</li>
<li>Proactively identify whitespace opportunities to drive multi-product adoption and revenue expansion.</li>
</ul>
Strategic Planning &amp; Executive Engagement
<ul>
<li>Lead Business Reviews and executive workshops, driving alignment on business outcomes, ROI, and long-term partnership value.</li>
<li>Anticipate market and customer trends, positioning Karbon as a strategic partner in transformation.</li>
<li>Create tailored Enterprise Success Plans, ensuring outcomes are measurable, visible, and tied to business impact.</li>
<li>Work cross-functionally with Sales, Implementation, Product, Education, and Support to orchestrate seamless enterprise delivery.</li>
</ul>
Customer Advocacy &amp; Innovation
<ul>
<li>Partner with Product and Leadership to influence roadmap decisions that reflect enterprise needs.</li>
<li>Identify and elevate customer innovation opportunities, helping customers leverage Karbon in creative and transformative ways.</li>
<li>Foster customer advocacy through references, case studies, and participation in Karbon events.</li>
</ul>
Requirements
<ul>
<li>7+ years of experience in B2B SaaS Customer Success, Account Management, or Enterprise Sales.</li>
<li>Proven success managing multi-million-dollar portfolios with responsibility for renewals and expansion.</li>
<li>Demonstrated ability to navigate complex enterprise organizations, aligning across C-level, operations, and IT stakeholders.</li>
<li>Exceptional negotiation skills with a track record of securing strategic renewals and expansions while maintaining trusted relationships.</li>
<li>Deep understanding of market trends, competitive strategies, and enterprise buyer behavior.</li>
<li>Excellent executive presence, communication, and presentation skills.</li>
<li>Strong problem-solving, creativity, and ability to manage ambiguity and paradox.</li>
<li>Comfortable working in a fast-paced, high-growth environment.</li>
<li>Ability and willingness to travel for customer meetings and industry events.</li>
</ul>
Core Competencies
<ul>
<li>Strategic Agility: Anticipates future consequences and trends; applies broad perspective to customer and market strategy.</li>
<li>Negotiation: Wins concessions without damaging relationships; resolves differences effectively.</li>
<li>Market Knowledge: Deep understanding of market and competitor strategies.</li>
<li>Integrity &amp; Trust: Builds credibility through honesty, transparency, and follow-through.</li>
<li>Creativity &amp; Innovation: Generates new ideas, brings creative solutions to market, and fosters customer innovation.</li>
<li>Political Savvy: Navigates complex organizational dynamics with diplomacy.</li>
<li>Sizing Up People: Accurately assesses stakeholders and adapts strategies accordingly.</li>
<li>Dealing with Ambiguity &amp; Paradox: Comfortably manages uncertainty and conflicting priorities. </li>
</ul>
Bonus Points
<ul>
<li>Previous experience in Workflow, Accounting, or Project Management software.</li>
<li>Familiarity with Karbon and deep understanding of accounting firm workflows.</li>
<li>Background in startup or high-growth SaaS environments.</li>
</ul>
Why work at Karbon?
<ul>
<li>Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines</li>
<li>Excellent benefits package including:</li>
<ul>
<li>Paid Flexible Time Off with an encouraged 3 weeks use per year</li>
<li>Company paid medical for you and eligible spouse/partner and dependents</li>
<li>Company paid dental and vision and eligible spouse/partner and dependents</li>
<li>Fully company funded short and long term disability</li>
<li>Fully company paid life insurance</li>
<li>401(k) with company matching</li>
<li>Flexible Spending Account</li>
<li>Up to 8 weeks paid parental leave</li>
<li>Work-from-home stipend</li>
</ul>
<li>Work with (and learn from) an experienced, high-performing team</li>
<li>A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback</li>
<li>Be part of a fast-growing company that firmly believes in promoting high performers from within</li>
</ul>
As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.
The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs.
It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are!
The estimated base salary range for this role is: $60,000—$75,000 USD
Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role!
We recruit and reward people based on capability and performance. We don't discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.
Generally, if you are a good person, we want to talk to you. 😛
If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at <a href="mailto:people.support@karbonhq.com" target="_blank">people.support@karbonhq.com</a> for a confidential discussion.
At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

Enterprise Customer Success Manager

<h3>Job Description</h3>
Job Description
Why Work For Us?
<ul>
<li>Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li>
<li>401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period</li>
<li>Benefits – Medical, Dental, Vision, wellness program and more!</li>
<li>Paid Holidays</li>
<li>Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li>
<li>Collaborative Environment – AAA will value your contribution to providing exceptional service to our members</li>
<li>Free AAA Classic Membership</li>
<li>AAA Product Discounts</li>
<li>Tuition Reimbursement Program</li>
</ul>
Additional Details: Competitive hourly base + commissions
.
Summary
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
 The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service and meeting needs and expectations to those that visit or call our branches. Member Experience Associates must have strong customer service orientation, possess active listening skills to identify unmet Member needs and have the ability to become an expert on multiple product lines, services and learn how to use custom software applications.
This is a full-time, 5 day a week, onsite position @ AAA San Jose Almaden and includes working EVERY Saturday. A bilingual Spanish speaking professional is required!
 Essential Functions
<ul>
<li>Performs fundamental customer interactions that include member services and product sales; Must be knowledgeable and proficient with AAA products and services, and adhere to branch operations in accordance to standard operating procedures and compliance including, but not limited to:
<ul>
<li>Member Experience</li>
<li>Member Services</li>
<li>Concierge</li>
<li>DMV</li>
<li>Auto Travel</li>
<li>Unlicensed Insurance Services</li>
<li>Smart Home Security</li>
<li>Responsibilities may include all seven fundamental skills as well as growth skills, dependent on branch need.</li>
</ul>
</li>
</ul>
<ul>
<li>Promote AAA products and services to Members to achieve individual and branch goals and reinforce the value of AAA Membership. Understand and anticipate Member needs, identify and recommend relevant solutions from AAA to satisfy unmet needs.</li>
</ul>
 Knowledge/Skills/Abilities
<ul>
<li>Customer Service: Demonstrates professional and friendly attitude, provides problem solving resolution; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction.</li>
<li>Sales: Active listener, critical and adaptable thinker, strong communicator, insightful emotional intelligence</li>
<li>Technical: Must be proficient with multiple computer systems and applications. Strong knowledge of all AAA products, services, and operations and must demonstrate fiduciary accountability.</li>
<li>Operational Excellence: Ability and aptitude to ensure process implementation and standard operating procedures, implementation of efficiencies to ensure end to end flow meet objectives; engage in daily activities to meet larger purpose and goals.</li>
</ul>
 Education &amp; Experience / Licenses &amp; Certification
<ul>
<li>Minimum Qualifications
<ul>
<li>High School Diploma/GED</li>
<li>1-3 years of work experience, with at least 1 year in a sales or customer service-focused role to include work in sales, hospitality, insurance, retail, service industries or call centers.</li>
<li>Drive for Results - Focuses on desired end results; takes steps necessary to meet deliverables in on time; Continues to move forward toward goal achievement</li>
<li>Communicate Effectively - Clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message.</li>
<li>Teamwork - Develop quality relationships with peers, leaders and internal partners; while supporting communal focus and collaboration of Members First</li>
</ul>
</li>
<li>Preferred Qualifications
<ul>
<li>Experience working with sales and service standards and goals or thresholds</li>
<li>A bilingual Spanish speaking professional is required!</li>
</ul>
</li>
</ul>
 Work Environment/Physical Requirements
<ul>
<li>This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds). Approximately 98% of time is spend using a video display terminal. Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extending periods of time may be required. Approximately 50-80 percent of time spent on the job involves of a personal computer.</li>
<li>May travel by car, plane or other form of transportation to attend business meetings or conferences.</li>
<li>May be required to work in one or more locations in a defined service area.</li>
<li>Must be flexible with work shifts. Must be able to work Saturdays.</li>
</ul>
#MEA
#MEL
#LI-ML1
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Starting rates vary by region. Ranges start from $23.00 up to $26.95 hourly. This role is subject to an incentive plan that includes commissions. We expect most employees to earn between $270 - $3,500 in incentives annually, contingent on performance.

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