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Platform Product Manager

Success Matcher Recruitment
locationNew York, NY, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Position: Product Manager, Platform
Location: New York, NY
Salary: $185K - $230K + equity share
Work Arrangement: On-site, 30% travel to client healthcare facilities
Visa: H1B transfer can be considered

About the Opportunity

A rapidly growing AI-native healthcare technology company is seeking a highly technical, builder-oriented Product Manager to own and scale the platform capabilities powering agentic workflows across dozens of healthcare organizations nationwide.

This is not a traditional roadmap or stakeholder management role.

We're looking for a product builder who is comfortable working directly with code, experimenting with AI tools, and shipping products alongside engineers in days rather than quarters. You will play a foundational role in transforming successful customer deployments into reusable, scalable platform capabilities adopted across a rapidly expanding customer base.

If you've built agentic AI systems, internal developer tooling, workflow orchestration platforms, or AI-native products and want to apply those skills to solving meaningful healthcare problems, we'd love to speak with you.

What You'll Do

  • Own and evolve the core platform that converts successful customer implementations into scalable, reusable multi-tenant capabilities.

  • Partner closely with engineers, deployment teams, operators, and healthcare providers to identify common patterns and opportunities for productization.

  • Design and manage the entire agentic product lifecycle: Build → Test → Deploy → Monitor → Evaluate → Improve → Scale.

  • Drive architecture decisions, platform contracts, rollout strategies, and long-term maintainability across multiple customer environments.

  • Run rapid experiments and validation cycles to identify high-value solutions and eliminate low-value initiatives quickly.

  • Build self-learning and self-healing AI workflows with observability and evaluation built directly into the platform.

  • Enable implementation teams to deliver customer outcomes faster without requiring linear headcount growth.

  • Establish market-leading standards for AI automation quality, workflow reliability, and patient experience.


What We're Looking For

Required Experience

  • 4-9 years of experience as a Product Manager, Founder, Builder, or Technical Product Lead.

  • Demonstrated experience shipping agentic AI products end-to-end.

  • Experience owning products beyond individual AI features or wrappers, ideally reusable platforms, infrastructure, developer tooling, or internal systems.

  • Ability to work directly with engineers and participate in technical discussions involving APIs, architecture, workflows, orchestration, and evaluation systems.

  • Experience building with AI-native development tools and workflows.

  • Comfortable operating in ambiguity and running independent discovery and experimentation.

Preferred Experience

  • Healthcare technology experience.

  • Workflow automation or operations technology experience.

  • Multi-tenant platform architecture experience.

  • Experience supporting technical users, developers, operators, or implementation teams.

  • Early-stage startup or founding product experience.

Technical Environment: You will regularly work with technologies including:

  • Agentic AI systems

  • Large Language Models (LLMs)

  • Prompt Engineering

  • Voice AI

  • APIs and Integrations

  • Workflow Orchestration

  • Multi-Tenant Platform Architecture

  • Evaluation Frameworks

  • Observability Platforms

  • CI/CD Pipelines

  • AI Development Tools such as Claude Code and Cursor

  • Healthcare and EHR Integrations

What Success Looks Like

  • Customer-specific solutions become scalable platform capabilities.

  • Automation quality continuously improves across deployments.

  • Internal teams deliver customer outcomes faster and more efficiently.

  • Platform adoption grows across all customers and implementation teams.

  • AI workflows become increasingly autonomous, reliable, and self-improving.

Why Join

  • Founding platform ownership with significant autonomy and influence.

  • Opportunity to define how agentic AI is deployed in healthcare environments.

  • Work directly with senior product and company leadership.

  • Build products that have measurable impact on providers and patients.

  • Join an AI-native culture focused on experimentation, speed, and execution.

  • Meaningful opportunity for career growth and ownership within a high-growth organization.