Accounts Receivable Specialist
Job Description
Job Description
Position Overview:
We are seeking an Accounts Receivable Specialist to join our Corporate Finance & Accounting team. This role supports the day-to-day management of receivables across our growing service business and partners closely with Operations, Service, and Account Management to keep communication and processes running smoothly.
If you enjoy problem solving, like seeing how all the pieces of the billing and collections puzzle fit together, and get real satisfaction from a clean aging report, you’ll fit right in. This is a hands-on role where you will have a clear line of sight between the work you do and Encore’s financial health. When cash comes in on time and balances stay under control, you will know you had a direct hand in it. You will be in the mix every day, helping keep cash flowing, customers informed, and internal teams aligned. If you are already the person friends or family ask to help figure out a bill or organize a mess, you’ll be in good company.
Key Responsibilities:
- Manage a portfolio of customer accounts and maintain accurate aging reports through proactive follow-up.
- Partner with Operations, Account Management, and Service teams to resolve billing issues quickly and accurately.
- Identify and escalate uncollectable balances, prepare recommendations for demand letters, agency submissions, or write offs.
- Analyze payment trends to support collections strategy and help reduce Days Sales Outstanding.
- Support process improvements, including automation and reporting enhancements, to make AR operations more efficient.
- Handle accounting inquiries and assist with special projects that support the team’s success.
- Approach challenges with curiosity, collaboration, and solution-first mindset.
Qualifications:
- Your work centers on turning service work and project activity into clean invoices and even cleaner aging reports. You are the kind of person who would rather catch a messy balance early than chase it months later, and you do your best work when customers, coworkers, and numbers are all on the same page. To do that well here, you will bring:
- One to three years of experience in Accounts Receivable, Collections, or a related accounting role. (Recent graduates with relevant coursework, internships, or transferable experience are encouraged to apply.)
- Understanding of accounting principles and strong analytical skills to interpret and validate financial data.
- Excellent communication and relationship building skills, with the ability to collaborate effectively across teams.
- Proficiency in Microsoft Excel and comfort working within multiple systems.
- Highly organized, detail-oriented, and able to manage competing priorities.
- A proactive mindset and curiosity to learn new processes, tools, and approaches.
- A team-first attitude and desire to grow within a company that values innovation, accountability, and purpose.