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<h3>Job Description</h3>
Job Description
B.L. Harbert International is looking for a Director of Quality Control to work with the International Group. The Director of Quality Control will develop, implement and direct the corporate quality control program. Candidate will act as a resource for project managers, site quality control managers and quality control field personnel. Candidate will be required to visit job sites regularly for the purpose of quality control audits.
Responsibilities:
· Coordinate with the Project Engineer and the Construction Superintendent in all matters related to the field
· Represent BLHI in all matters pertaining to Quality Control with the client
· Manage the review and evaluation of technical requirements and documents for specified quality criteria
· Develop and manage QC inspection and test procedures and instructions for all trades
· Monitor on-site and off-site QC facilities and activities assuring compliance with test procedure requirements
· Oversee and manage the QC staff to ensure that all contract requirements are being met
· Manage Quality Control inspections for all trades including closures and punch-lists
· Manage project close-out and commissioning activities
· Update and maintain the QC Plan, to include all documentation relevant to the implementation of the QC Program on and off site
· Consolidate and issue daily QC reporting for all trades for the project record
Requirements:
· US citizen
· Ability to obtain and maintain a security clearance through the US Government
· Ability to travel internationally to support the project sites
· Undergraduate Degree in an Engineering, Architecture, Construction Management, or related
· 10+ years’ experience in the field of Construction Quality Control
· Experience in high-end, high-rise, commercial construction projects
Preferences:
· Experience in highly technical Department of Defense or Department of State projects
· Experience as QC Manager on a successful DOD or DOS project overseas
· Experience with the USACE QMS program
· Proficiency in Microsoft Office Suite
· ACI Certification
Physical Demands:
To perform the duties of this job, the employee must:
· Have the ability to repetitively use hands to grasp, reach above and below with arms, and work overhead
· Have the ability to stoop, bend, walk, kneel, crouch and crawl
· Have the ability to lift, carry and/or move up to 25 lbs. of weight in the form of paper, boxes, files, etc.
· Have the ability to sit for extended periods with occasional standing required
· Possess the manual dexterity to operate office equipment, filing, and perform specialized skills
· Possess a high degree of concentration necessary in a busy office environment
Work Environment: 
To perform the duties of this job, the employee
· Must be able to work in an office environment
· Must have flexibility with hours in order to better accommodate business needs
B.L. Harbert International, LLC is an EOE/Veterans/Disabilities

Director of Quality Control

<h3>Job Description</h3>
Job Description
Position Summary: Electrical Test Engineer
Location: Valley Green, PA
Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. Our global headquarters are located in Nashua, NH and we have design, sales and manufacturing locations globally. We are currently seeking a Test Engineer to join our Cable Backplane Systems business. Cable Backplane Systems (CBS) develops and manufactures passive copper cable solutions using our twin-ax cable and backplane interconnect technologies. The cable assemblies replace traditional printed circuit boards and are used in AI compute servers racks, director switches and other datacenter applications. CBS is our fastest growing High Speed business.
The Electrical Test Engineer will have a hands-on approach to designing and developing test processes, plans, and methodologies. This is an opportunity to join a rapidly expanding and highly talented technical team working for an industry-leading interconnect company. This team of product and process development engineers is working on leading edge custom high-speed cable systems and assemblies. This development team has a key responsibility for helping to drive the growth of the business through the development of innovative products and efficient processes which effectively address the needs of information technology, communications, and commercial products markets.
RESPONSIBILITIES: 
<ul>
<li>Global ownership of high-speed test, including, bit error rate test (BERT), optical test, electrical and optical eye diagram, jitter characterization, TDR, VNA, etc.</li>
<li>Work closely with Amphenol development engineering, worldwide factories, and customers to develop, deploy, and control cable assembly high speed testing</li>
<li>Responsible for engineering verification test (EVT) and design verification test (DVT) planning; generate and execute EVT and DVT plans; generate and publish EVT and DVT reports</li>
<li>Work closely with hardware engineer and firmware engineer on product performance and firmware validation</li>
<li>High Speed test system development develop next generation testing solutions that support our product roadmap requirements</li>
<li>Requires 'voice of the customer' work to understand the test requirements from a product design and customer application point of view</li>
<li>The scope of work would include test equipment selection, close involvement with software development, system integration and documentation; software and GUI may or may not be developed in house</li>
<li>Provide mentorship and guidance to test technician(s) and peers</li>
<li>Site support Amphenol has factories in North America and Asia that require support; travel to these factories to support installation, training, and troubleshooting is a job requirement</li>
<li>Support customer reporting requirements: develop standard reports and meet to review the information with customers</li>
<li>Work closely with internal product design/development and process/manufacturing engineering teams to convey customer's requirements and to insure DFT and DFMA during design/development process</li>
<li>Lead process, design, and supplier improvement efforts to optimize SI performance for cable assemblies</li>
<li>Diagnose failures; perform failure analysis and corrective actions of internal and customer test failures - including correlation analysis of customer findings to internal test data, it also includes working with mechanical and signal integrity test labs to facilitate failure analysis</li>
</ul>
QUALIFICATIONS: 
<ul>
<li>Engineering degree required; BS in Electrical Engineering preferred</li>
<li>3 years of experience working in Electrical Engineering or related field (e.g. RF / Antenna test)</li>
<li>Experience with various high speed testing equipment (e.g. TDR, VNA/ENA)</li>
<li>In-depth understanding of signal integrity a plus</li>
<li>Experience working closely with product design and process development teams in a collaborative effort to design and deploy test programs a plus</li>
<li>Strong customerfacing and relationship building skills; track record of successfully collaborating with customers and suppliers</li>
<li>Working knowledge of various test software platforms a plus</li>
</ul>
ADDITIONAL:
<ul>
<li>Effective communication skills across geographically dispersed and culturally diverse groups, both internal and external: USA, Canada, Mexico, China</li>
<li>Self-initiated test engineer with an entrepreneurial attitude</li>
<li>Hands-on, "roll up your shirt sleeves" approach to test engineering</li>
<li>Comfortable working in an environment that fosters accountability and flexibility</li>
<li>Ability to prioritize projects and workflow</li>
<li>Ability to work with a high degree of accuracy, under pressure and with frequent interruptions and changes in priorities</li>
<li>Strong customer-facing and relationship-building skills; patience and flexibility in interacting with cultural diversity</li>
<li>Ability and willingness to travel to manufacturing locations and customer sites in the US, Mexico, and China</li>
</ul>
Amphenol Corporation is proud of our reputation as an excellent employer. Our main focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business.
Amphenol is an "Equal Opportunity Employer" - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin
For additional company information please visit our website at <a href="https://www.amphenol-cs.com/" target="_blank">https://www.amphenol-cs.com/</a>

Electrical Test Engineer

<h3>Job Description</h3>
Job Description
About the Company
Uhl Company Inc is a privately held, multi-divisional construction company with a strong reputation for delivering high quality work in building automation, mechanical Systems and building security sectors, founded in 1917. We offer expertise in all areas of Building Systems.Mechanical, Electrical, Fire and Life Safety are what we do best. Known for quality, reliability and innovation, our company is poised for continued growth across multiple markets.We offer careers ranging from HVAC, Industrial Building Engineering and Maintenance, Building Automation, Information Technology, Electronics Technology and Administrative Support.With offices in Maple Grove, Duluth and Calumet MI, Uhl Company continues to grow and offer top quality sales and service.
Our success is a reflection on the team we employ.We believe that in order to create an environment of teamwork, accountability must be at the forefront of our plan.We encourage our team to be the best that our industry and community has to offer.We believe in creating an environment of teamwork and accountability, providing our staff with the tools, training and mentoring they need to be successful.We are a team, not just a company.
Please visit us at <a href="http://www.uhlcompany.com" target="_blank">www.uhlcompany.com</a> for more details and current career listings.
We are currently seeking an experienced HVAC Controls Design Engineer to join our team!
Job Title: HVAC Controls Design Engineer
Position Overview:
As an HVAC Controls Design Engineer, you will design building automation controls projects in collaboration with customers and sales teams. Your key responsibilities include:
<ul>
<li>Working with Sales and Account Managers to meet customer expectations.</li>
<li>Communicating with building owners, contractors, and field support staff.</li>
<li>Reviewing sales scopes and understanding mechanical drawings.</li>
<li>Participating in turnover meetings to assess sales estimates and project layouts.</li>
<li>Selecting cost-effective products and installation methods.</li>
<li>Preparing design documents, including system layouts and electrical drawings.</li>
<li>Providing technical support to installation teams.</li>
<li>Designing network architecture for operator workstations and controllers.</li>
<li>Developing HVAC equipment operation sequences.</li>
<li>Managing the ordering of products and equipment.</li>
<li>Collaborating with Project Managers to ensure proper system installation.</li>
</ul>
Position Requirements: Include but not limited to the following. Other duties may be assigned as needed.
<ul>
<li>Minimum 2 years of technical education and relevant field experience.</li>
<li>Preferred experience with Building Automation Systems and familiarity with LON and BACnet protocols.</li>
<li>Strong computer skills and electrical troubleshooting experience are required.</li>
<li>Solid understanding of HVAC and IT systems.</li>
<li>Excellent communication, customer service, and relationship-building skills.</li>
<li>Candidates must pass a background check and have a valid driver’s license.</li>
<li>Strong organizational and multitasking abilities; flexibility to adapt to change.</li>
<li>Ability to collaborate effectively, especially in stressful situations.</li>
<li>Proficiency in MS Office 365.</li>
<li>Knowledge of the industry is a plus.</li>
<li>Capable of working independently with minimal supervision.</li>
<li>Responsibilities include creating operations and maintenance (O&amp;M) manuals.</li>
<li>Effective communication in visual, oral, and written formats.</li>
<li>Ability to manage stress and maintain a cooperative demeanor with customers.</li>
<li>Primarily office-based with occasional site visits.</li>
</ul>
Working Condition / Physical Requirements:
Office environment: Frequent sitting, standing, walking, bending and stooping
Compensation Package:
· Competitive Salary.
· Health, Dental, Life and Vision Insurance.
· Paid Time Off (PTO).
· Paid Holidays.
· 401(k) Plan with a company match.
· Profit Sharing Plan.
· Annual Discretionary Bonuses.
Salary Range: $60,000 to $100,000 per year Depending on Qualifications
Uhl Company is an equal opportunity and affirmative action employer.

HVAC Controls Design Engineer

<h3>Job Description</h3>
Job Description
Position Summary:
The Painter will be responsible for filling, smoothing, and repairing each product's surface, mixing the coating liquids, and spraying each layer according to specifications. The Painter may also be required to paint decorative designs using stencils and coat hard-to-reach areas using appropriate equipment/tools.
Job Duties: 
<ul>
<li>Remove rust and other loose materials using power wire disk</li>
<li>Sand and smooth surfaces that need to be sprayed</li>
<li>Apply masking tape and coverings over areas that are not being sprayed</li>
<li>Select and attach the correct spray nozzle to create the desired spray pattern</li>
<li>Set and adjust spray equipment to obtain optimal coating finish</li>
<li>Spray cranes, BTH products, and specialty items using industry techniques</li>
<li>Spray designs using stencils, if required</li>
<li>Clean spray cans, nozzles, and other spraying equipment after each spray job</li>
<li>Inspect and assess spray coatings after the paint has dried</li>
<li>Maintain work area, equipment, and tools in a clean and organized manner; follow all Safety Guidelines</li>
<li>Other duties as assigned</li>
</ul>
Education:
<ul>
<li>High school diploma or GED.</li>
</ul>
Experience &amp; Skills: 
<ul>
<li>Must successfully complete a criminal background check, drug screen and E-verify</li>
<li>Experience working as a spray painter</li>
<li>Excellent hand-eye coordination</li>
<li>Ability to see subtle color differences</li>
<li>Experience with breathing masks and protective clothing</li>
<li>Ability to work with chemicals and paints</li>
<li>Ability to stand for long periods</li>
</ul>
Company DescriptionMazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more. 
<h3>Company Description</h3>
Mazzella Service is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. We provide world-class overhead crane solutions ranging from light-duty, economical cranes up to large capacity, high-duty cycle cranes. We also have a highly trained service staff that specializes in solving complex problems. Mazzella Service supplies and installs engineered fall protection systems in the U.S. We also are a distributor of soft goods like harnesses, lanyards, self-retracting lifelines, scaffolding, and netting. Additionally, our Warehouse Solutions team provides conveyor systems, storage racks, warehouse products, ASRS, vertical lifts, and more.

Industrial Painter

<h3>Job Description</h3>
Job Description
AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.
Position Overview
We are seeking a Mechanical Engineer to join our Mechanical Engineering team and serve as the on-site lead for one of the primary satellite subsystems at our high-volume final assembly line in Midland, TX. This role offers a unique hands-on perspective and direct involvement in the full lifecycle of flight hardware and Mechanical Ground Support Equipment (MGSE) - from design trades and prototyping to testing, production implementation, and quality assurance. The ideal candidate will be a proactive contributor, driving solutions to non-conformances, establishing robust processes, and supporting continuous improvement. Success in this role requires creativity, reliability, strong organizational skills, and the confidence to challenge existing norms in pursuit of excellence.
Key Responsibilities
<ul>
<li>Perform design, prototyping, and testing for thermomechanical solutions related to flight hardware and MGSE.</li>
<li>Develop mechanical designs, CAD models, and manufacturing drawings.</li>
<li>Collaborate with Manufacturing Engineers, Production teams, and technicians to ensure product requirements are met and non-conformances are resolved.</li>
<li>Lead resolution of product non-conformances and support standardization of engineering dispositions.</li>
<li>Support change management and deployment of new designs into production.</li>
<li>Participate in environmental test campaigns and support project milestones (PDR, CDR, MRR) and quality reviews (MRB, FRB).</li>
<li>Assist in hardware procurement and engage suppliers for engineering definition when needed.</li>
</ul>
Qualifications
Education
Bachelor's degree in mechanical engineering or a related technical field.
Experience
A minimum of 2 years in mechanical design or manufacturing, preferably in aerospace or automotive industries.
Preferred Qualifications
<ul>
<li>Experience in assembly and integration of mechanical/electromechanical components.</li>
<li>Familiarity with production and quality processes.</li>
<li>Knowledge of manufacturing processes and strong design-for-manufacturing skills</li>
<li>Demonstrated ability to rapidly iterate and troubleshoot prototype builds, with hands-on workshop experience and independent development of quick-turn solutions using in-house tools such as 3D printers, CNC machines, hand tools, and soldering equipment, as well as external fabrication resources.</li>
<li>Basic experience with FEM tools for static and modal analysis.</li>
<li>Spanish language skills are a plus.</li>
</ul>
Soft Skills
<ul>
<li>Strong interpersonal and communication skills.</li>
<li>Proven ability to collaborate effectively within cross-functional teams.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Meticulous attention to detail to ensure accuracy in documentation and deliverables.</li>
<li>Flexibility and adaptability in a fast-paced, dynamic environment.</li>
<li>Practical, hands-on mindset with a strong interest in hardware and shop floor engagement.</li>
</ul>
Technology Stack
<ul>
<li>CAD software: Autodesk Inventor (preferred), Vault</li>
<li>Workshop tools: 3D printing, CNC, hand tools, soldering</li>
<li>Basic FEM tools for mechanical analysis</li>
<li>Tracking and documentation tools for project and schedule management</li>
</ul>
Physical Requirements
<ul>
<li>Ability to work in a standard office and workshop environment.</li>
<li>Ability to use a computer for extended periods.</li>
<li>Willingness to work hands-on with hardware and equipment on the production floor</li>
</ul>
This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands.
AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Mechanical Engineer

<h3>Job Description</h3>
Job Description
We’re looking for a qualified Machinist who will play a critical role in meeting the production needs of the company. Precision with machinery and efficiency with time is of utmost importance. The ability to stand for long periods of time as well as lift heavy objects is a must.
Job Responsibilities:
<ul>
<li>Machine Operation: Operating machine tools such as lathes, milling machines, grinders, and CNC machines to produce precision metal parts.</li>
<li>Material Handling: Applying knowledge of the properties of various materials to the calibration of the machine.</li>
<li>Reading Blueprints: Accurate interpretation of blueprint specifications to understand the machining requirements of materials</li>
<li>Tool Setup: Setting up tools, fixtures, and workpieces on the machine in accordance with instructions and specifications.</li>
<li>Measurement and Inspection: Understand mathematical principles needed for precise usage of measurement tools (e.g., micrometers, calipers, gauges).</li>
<li>Troubleshooting: Identifying and resolving issues with machinery, tools, or parts during the machining process.</li>
<li>Quality Assurance: Inspecting finished products to ensure they meet quality standards and documenting pertinent data.</li>
<li>Safety Compliance: Adhering to safety protocols and procedures to ensure a safe working environment.</li>
</ul>
Qualifications: 
<ul>
<li>Machine Operation and Machinery skills</li>
<li>Machining and Milling and turning expertise</li>
<li>Experience in Quality Control techniques</li>
<li>Knowledge of CNC programming and tooling</li>
<li>Ability to read and interpret technical drawings</li>
<li>Strong attention to detail and precision</li>
<li>Familiarity with CAD/CAM software a plus</li>
<li>Previous experience with aerospace or medical machining is a plus</li>
<li>High school diploma or equivalent</li>
</ul>
Multiple shifts available 
Company DescriptionStreamed Hire is an exceptional staffing provider in the Piedmont Triad of North Carolina! We are passionate about finding the right people for the right positions while growing meaningful relationships that are fruitful and have depth. 
<h3>Company Description</h3>
Streamed Hire is an exceptional staffing provider in the Piedmont Triad of North Carolina! We are passionate about finding the right people for the right positions while growing meaningful relationships that are fruitful and have depth.

CNC Machinist

<h3>Job Description</h3>
Job Description
About the Role
We’re hiring a QA Supervisor to lead day-to-day quality activities in a regulated manufacturing environment (OTC, cosmetics, pharmaceuticals). You’ll supervise a small QA team, ensure release-ready batches, drive deviations/CAPA and change control, elevate technical writing quality, and project-manage cross-functional quality initiatives—while modeling excellent time management so priorities stay on track.
What You’ll Do
<ul>
<li>Lead QA Operations: Oversee review of batch/packaging records for accuracy, completeness, data integrity, and compliance; support disposition readiness.</li>
<li>Investigations &amp; CAPA: Run investigations (5-Why/Ishikawa); write clear, defensible reports; implement and verify effective CAPAs on time.</li>
<li>Change Control: Coordinate change requests (materials, process, equipment, documents) with complete impact assessments and timely closure.</li>
<li>Document Control &amp; Training: Own the lifecycle of SOPs, forms, work instructions, and quality manuals in the EDMS; assign/track role-based training.</li>
<li>Technical Writing: Author/edit SOPs, investigations, risk assessments, validation docs, and training materials using plain language, consistent templates, and controlled vocabulary; maintain style guides and numbering/versioning.</li>
<li>Compliance Support: Help prepare for regulatory/customer visits and internal audits; reinforce ALCOA+ data-integrity behaviors.</li>
<li>Supplier/Materials Quality (as applicable): Support incoming material release, specs/CoAs, and SCARs.</li>
<li>Continuous Improvement: Track QA KPIs (RFT, deviation/CAPA cycle time, training on-time, audit findings) and lead improvements.</li>
<li>People Leadership: Schedule, coach, and develop QA Specialists/Doc Control staff; foster a safety-first, right-first-time culture.</li>
<li>Project Management: Build and drive project plans for quality initiatives (e.g., QMS upgrades, SOP harmonization, new customer onboarding, remediation plans). Create timelines, RACI, and status reports; run stand-ups; manage risks, actions, issues, and decisions (RAID); keep stakeholders aligned; deliver on scope, schedule, and quality.</li>
<li>Time Management &amp; Prioritization: Balance multiple releases, investigations, and audits by triaging work, setting SLAs, sequencing tasks, and escalating early to protect critical path timelines.</li>
</ul>
What You Bring
<ul>
<li>Associate’s (two-year) or Bachelor’s degree in a scientific/technical field (or equivalent experience).</li>
<li>5+ years GMP quality experience (OTC, cosmetics/ISO 22716, pharma, or related), including 2+ years supervising or leading systems/people.</li>
<li>Strong knowledge of 21 CFR 210/211 (familiarity with MoCRA/ISO 22716 a plus).</li>
</ul>
<ul>
<li>Experience supporting FDA/customer audits.</li>
</ul>
<ul>
<li>Hands-on with investigations, CAPA, change control, batch record review, document control, and training.</li>
<li>Advanced technical writing/editing (plain language, redlining, traceability, version control).</li>
<li>Proven project management skills: building plans/trackers, coordinating cross-functional teams, risk management, meeting facilitation, and delivering to deadlines (experience with Asana, Jira, Smartsheet, or MS Project is a plus).</li>
<li>Exceptional time management: ability to prioritize, meet SLAs, and manage multiple concurrent deliverables without sacrificing quality.</li>
<li>Organized, detail-driven, and a clear communicator/coach.</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>Salary range:&nbsp;Based on Experience</li>
<li>Benefits: [Medical, dental, vision, PTO, holidays, etc.]</li>
</ul>
Company DescriptionInSpec Solutions, LLC is a market leading contract manufacture of topical OTC and Cosmetic Products. We are experiencing rapid growth and can offer boundless opportunities for growth. 
<h3>Company Description</h3>
InSpec Solutions, LLC is a market leading contract manufacture of topical OTC and Cosmetic Products. We are experiencing rapid growth and can offer boundless opportunities for growth.

Quality Supervisor

<h3>Job Description</h3>
Job DescriptionCompany Overview
ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. To learn more, visit <a href="https://network.id.me/" target="_blank">https://network.id.me/</a>.
Role Overview
The Conversational AI Specialist is responsible for designing, managing, and advancing ID.me's chatbot ecosystem within the Support function. This role blends technical execution, conversational design, and applied AI expertise to deliver seamless, scalable member support experiences. The Specialist will lead chatbot flow development and optimization, own performance metrics, and prototype new use cases to expand automation across the business.
The ideal candidate will be detail-oriented, motivated, flexible, and adaptable, with a strong drive to learn and expand their skillset. They will thrive in a fast-paced environment, take ownership of results, and collaborate effectively across teams to deliver meaningful improvements to member experience.
This is a fully onsite position based at ID.me's headquarters in McLean, Virginia, Tampa, Florida, or Mountain View, California.
Responsibilities:
<ul>
<li>Manage chatbot initiatives end-to-end, including flow design, testing, and iteration.</li>
<li>Enhance chatbot performance by improving resolution rates, streamlining escalations, and adapting to evolving member needs.</li>
<li>Track, analyze, and report on chatbot KPIs (e.g., containment rate, resolution rate, escalation volume, satisfaction) and use insights to drive continuous improvements.</li>
<li>Prototype and evaluate new use cases to expand chatbot automation, ensuring scalability and alignment with organizational goals.</li>
<li>Collaborate cross-functionally with Support, Product, and Engineering teams to align chatbot initiatives with broader strategy.</li>
</ul>
Required Education &amp; Experience:
<ul>
<li>Bachelor's degree in Business, Communications, Computer Science, or related field.</li>
<li>1+ years of professional experience with chatbot platforms, conversational AI, or automation workflows, with a strong motivation to expand expertise and quickly adopt new tools.</li>
<li>1+ years of experience utilizing analytical skill sets to track KPIs and using data insight to drive improvements.</li>
<li>1+ years utilizing a Mac or PC operating system.</li>
<li>1+ years of experience using Google Suite and/or Microsoft Office Suite.</li>
</ul>
Preferred Experience:
The qualifications below are ideal, but not all are required. We encourage candidates to apply if they satisfy some, but not all of the qualifications.
<ul>
<li>Experience developing chatbot flows or owning conversational AI initiatives.</li>
<li>Experience with large language model (LLM) prompt engineering and retrieval-augmented generation (RAG).</li>
<li>Experience with entry-level coding via JavaScript language</li>
<li>Experience with conversational AI Chatbot platforms – preferred platform Verint</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Ability and willingness to work in-office five days per week.</li>
<li>Strong project management skills, with the ability to manage multiple initiatives simultaneously.</li>
<li>Excellent analytical skills to interpret performance data and translate insights into actionable improvements.</li>
<li>Strong written and verbal communication skills and comfort engaging with senior leadership</li>
<li>Results-oriented mindset with an intense focus on achieving both short and long-term goals</li>
<li>Ability to thrive in a fast-paced environment when there are changing priorities </li>
<li>Ability to be a team player with a strong, self-managing work ethic</li>
</ul>
Physical Requirements:
<ul>
<li>Prolonged periods sitting at a desk and working on a computer.</li>
</ul>
ID.me applicants must be able to pass a background check including: criminal background and a review of credit reports (not credit scores).
ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.
Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.
ID.me participates in E-Verify.

Conversational AI Specialist

<h3>Job Description</h3>
Job Description
Job description:
Job Title: Mechanical Assembler Pay:&nbsp;$20.00 - $25.00 Shift:&nbsp;1st Shift
Job Summary:
We are seeking a skilled&nbsp;Mechanical Assembler&nbsp;to join our team. This role involves assembling mechanical and electrical component. The ideal candidate will have experience reading blueprints and working in a hands-on, physically demanding environment.
Key Responsibilities:
<ul>
<li>Read and interpret&nbsp;mechanical diagrams&nbsp;to assemble components accurately.</li>
<li>Perform&nbsp;wire labeling, crimping, and routing&nbsp;to ensure proper connections and organization.</li>
<li>Conduct&nbsp;quality checks&nbsp;to verify alignment with specifications.</li>
<li>Route multi-conductor cables while standing, bending, kneeling, and working above the shoulders.</li>
<li>Safely use&nbsp;ladders&nbsp;throughout the shift to complete mechanical and electrical installations.</li>
</ul>
Qualifications:
<ul>
<li>Experience in&nbsp;mechanical assembly, wiring, and component installation.</li>
<li>Ability to&nbsp;read and interpret mechanical</li>
<li>Comfortable performing&nbsp;physically demanding tasks, including lifting and working at heights.</li>
<li>Strong attention to&nbsp;detail and quality control&nbsp;in mechanical assembly.</li>
</ul>
Job Type: Full-time
Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Company DescriptionDeLong Staffing Specialists has been a leading provider of temp-to-hire, direct-hire and contract employment services to Greater Cleveland employers since 1983. We specialize in placements at all skill levels in the following areas: Manufacturing - Fabrication, industrial electricians, machine repair, machining, quality control, warehousing, and welding. Office/Professional - Administrative, accounting/finance, customer service/call center, information technology, medical billing, and office/clerical. We boast having the most experienced and longest tenured staff of any staffing firm in Northeast Ohio. Our staff of recruiters averages over 12 years of experience with DeLong Staffing Specialists, combining for over 125 years of staffing experience in this market. As a hiring manager or job seeker, you will recognize how our experience enables us to offer you the highest level of service in the industry. 
<h3>Company Description</h3>
DeLong Staffing Specialists has been a leading provider of temp-to-hire, direct-hire and contract employment services to Greater Cleveland employers since 1983. \r\n\r\nWe specialize in placements at all skill levels in the following areas:\r\n\r\nManufacturing - Fabrication, industrial electricians, machine repair, machining, quality control, warehousing, and welding.\r\n\r\nOffice/Professional - Administrative, accounting/finance, customer service/call center, information technology, medical billing, and office/clerical.\r\n\r\nWe boast having the most experienced and longest tenured staff of any staffing firm in Northeast Ohio. Our staff of recruiters averages over 12 years of experience with DeLong Staffing Specialists, combining for over 125 years of staffing experience in this market. As a hiring manager or job seeker, you will recognize how our experience enables us to offer you the highest level of service in the industry.

Mechanical Assembly Technician

<h3>Job Description</h3>
Job Description
SECOND SHIFT OPPORTUNITY.
Position Summary:
The CNC Lathe Operator will be responsible for ensuring our company produces quality parts and tools specific to engineering drawings and client standards.
Position Responsibilities:
<ul>
<li>Set-up and manage CNC machines to perform different jobs including drilling, grinding, lathe, and milling.</li>
<li>Translate engineering drawings and requirements into dimensions for production.</li>
<li>Ensure the CNC machine operates in accordance with the guidelines of the company.</li>
<li>Oversee the machines while they execute the tasks and make the necessary changes to produce improved results and production efficiency.</li>
<li>Check machinery daily to guarantee functionality.</li>
<li>Provide timelines to Production Manager</li>
<li>Communicate logistics issues that arise in the process of creating a part.</li>
</ul>
Position Requirements:
<ul>
<li>high school diploma or GED is required; some college experience preferred.</li>
</ul>
<ul>
<li>Certificate or diploma in engineering is a plusExperience as a CNC machine operator.</li>
<li>Ability to translate mechanical documents and engineering drawings.</li>
<li>Great attention to detail with a goal-driven attitude</li>
<li>Strong comprehension and analytical skills</li>
<li>Good computer and mathematical skills</li>
<li>Must successfully complete a criminal background check, physical, drug screen and E-verify.</li>
</ul>
The Mazzella Way
Mazzella is a family owned company that puts people first. With over 800 employees and 30 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.
Why Team Members join Mazzella:
<ul>
<li>Team-oriented environment</li>
<li>A real Work life/ Home life balance</li>
<li>Growth and Development Opportunities including a Lifelong Learning Career Path</li>
<li>Humble, Hungry, Smart Culture</li>
<li>Market Competitive Salaries</li>
<li>Benefits and Health Insurance</li>
<li>Technician Service Vehicle provided</li>
<li>PPE and power tools provided</li>
<li>Free Virtual Doctor visits with $0 copay (Teledoc).</li>
<li>Tuition Reimbursement</li>
</ul>
Mazzella Core Values:
Safe-personal commitment to all stakeholder’s well-being; purposeful control of risk
Lifelong Learner – routinely acquire new skills and capabilities that bring value.
Humble – lack excessive ego or concerns about status; emphasize the Team over self.
Hungry – always looking for more, self-motivated, and diligent; do more than to just get by, committed.
Smart – common sense about people, good judgement, and intuition around their impact on group dynamic
EOE/Drug Free Workplace
Company DescriptionMazzella Companies is one of the largest independently-owned companies in the overhead lifting and rigging industries and is a manufacturer and distributor of a wide range of lifting products for industrial, commercial, and specialty applications. In addition, Mazzella Companies is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. Our diverse portfolio also includes Sheffield Metals, a manufacturer and distributor of coated bare metal products for engineered metal roof and wall systems, and New Tech Machinery, a manufacturer of portable roof panel, wall panel, and gutter machines. Some of the major markets we serve are: Steel, Construction, Automotive, Energy, Durable Goods, Ship Building / Repair, and Mining. 
<h3>Company Description</h3>
Mazzella Companies is one of the largest independently-owned companies in the overhead lifting and rigging industries and is a manufacturer and distributor of a wide range of lifting products for industrial, commercial, and specialty applications. In addition, Mazzella Companies is a leader in providing overhead cranes, overhead crane services, material handling, specialty machinery, fall protection, and warehousing solutions. Our diverse portfolio also includes Sheffield Metals, a manufacturer and distributor of coated bare metal products for engineered metal roof and wall systems, and New Tech Machinery, a manufacturer of portable roof panel, wall panel, and gutter machines.\r\n \r\nSome of the major markets we serve are: Steel, Construction, Automotive, Energy, Durable Goods, Ship Building / Repair, and Mining.

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