Discrepancy Resolution Specialist - Dillsburg, Pennsylvania
R F Fager Supply
Dillsburg, PA 17019, USA
6/14/2022
Full Time
Job Description
Job Description
Position Summary The Discrepancy Resolution Specialist is responsible for identifying, researching, and resolving inventory, receiving, and invoicing discrepancies. This role serves as a key liaison between Purchasing, Receiving, Accounts Payable (AP), and Sales to ensure inventory accuracy, proper documentation, and timely resolution of issues impacting operations and customer satisfaction
Core Responsibilities
- Investigate and resolve discrepancies related to:
- Vendor invoices vs. purchase orders
- Pricing, quantity, and billing differences
- Receiving and shipment variances
- Serve as a liaison between:
- Vendors for billing or shipment issues
- Purchasing for order accuracy and corrections
- Accounts Payable (A/P) for invoice processing and adjustment
- Review and validate supporting documentation including:
- Purchase orders
- Vendor invoices
- Receiving/warehouse documentation
- Communicate directly with vendors to:
- Clarify discrepancies
- Request corrections, credits, or rebills
- Work with internal teams to:
- Correct errors in system records
- Ensure proper coding and processing of invoices
- Monitor open discrepancies and:
- Track status until resolution
- Follow up to ensure timely closure
- Support resolution of issues that impact:
- Vendor payments
- Inventory accuracy
- Financial reporting
- Other duties as assigned