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<h3>Job Description</h3>
Job Description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
The HR Operations Lead holds a critical responsibility for ensuring a positive employee experience throughout the entire employee lifecycle. This will be achieved through the oversight and strategic application of employee data spanning onboarding to offboarding.
Responsibilities:
<ul>
<li>Employee Life Cycle Management:</li>
<ul>
<li>Oversee data related to the employee life cycle, including onboarding, role and compensation changes, performance reviews, and offboarding</li>
<li>Develop and implement processes to ensure a seamless and positive employee experience throughout the employee tenure at Xometry</li>
<li>Manage employee records and data privacy compliance</li>
</ul>
<li>HR Help Desk:</li>
<ul>
<li>Oversee the HR Help Desk, providing timely and accurate support to employees on a variety of HR-related matters</li>
<li>Provide reporting around important Help Desk metrics, including SLAs, first response resolution, etc</li>
</ul>
<li>HR Systems and Technology:</li>
<ul>
<li>Manage and optimize HR systems and technology, including HRIS, ATS, and performance management tools</li>
<li>Identify opportunities for process improvement and automation to increase efficiency and reduce administrative burden</li>
</ul>
<li>Data Analysis and Reporting:</li>
<ul>
<li>Analyze HR data to identify trends and insights that can be used to improve HR practices and policies</li>
<li>Develop and maintain key HR metrics and reports</li>
</ul>
<li>Compliance:</li>
<ul>
<li>Ensure compliance with all applicable employment laws and regulations</li>
<li>Stay up-to-date on changes in employment law and regulations and implement necessary updates to HR policies and procedures</li>
</ul>
</ul>
Qualifications:
<ul>
<li>Bachelor's degree in Human Resources, Business Administration, or a related field</li>
<li>5+ years of experience in HR Operations</li>
<li>Strong knowledge of employment law and regulations</li>
<li>Experience with HRIS systems and technology (experience with ADP Workforce Now is a preferred)</li>
<li>Excellent organizational and time management skills with the ability to work independently and as part of a team</li>
</ul>
<ul>
<li>Experience in a high-growth technology company</li>
<li>Certification in Human Resources Management (SHRM-CP, PHR).</li>
<li>Experience with data analytics and reporting tools</li>
</ul>
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Human Resources Operations Lead

<h3>Job Description</h3>
Job Description
 
PURPOSE: To provide quality service and products to our customers in a timely and professional manner. 
JOB SUMMARY: Operate company truck to pick up and deliver hospital linen at multiple medical facilities. Load and unload laundry carts. Establish professional relationship with customers and provide quality customer service. Represent the company professionally in appearance, conduct, and performance while at customer locations. Safe operation of company vehicles, including pre and post route inspections. Maintain DOT compliance and follow hours of service rules. Follow standard vehicle operating procedures.
ESSENTIAL DUTIES: 
<ul>
<li>Have excellent attendance</li>
<li>Meet established route schedules</li>
<li>Have good communication and customer service skills</li>
<li>Follow all company safety rules </li>
<li>Be able to work well with a diverse workforce</li>
<li>Be able to follow directions given by their supervisor or manager</li>
<li>Follow all company policies and procedures </li>
<li>Possess and maintain a positive attitude</li>
<li>Maintain a safe, clean and organized work area in line with company policies</li>
<li>Deliver the product to our customers in a timely manner</li>
<li>Be able to work past the schedule, as production/delivery issues may arise</li>
<li>Ability to properly maintain required daily and weekly paperwork</li>
<li>Perform a daily visual inspection of the equipment</li>
<li>Perform any other duties as supervisor/manager sees fit</li>
</ul>
ADDITIONAL RESPONSIBILITIES: 
<ul>
<li>Cross-train on other routes per department needs </li>
<li>Perform equipment moves to service provider for repairs and service as needed</li>
</ul>
MINIMUM REQUIREMENTS: 
<ul>
<li>Be able to sit in a vehicle for several hours per day</li>
<li>Be able to push/pull soil/clean carts weighing up to 800 lbs. (on wheels)</li>
<li>Must be able to consistently meet physical requirements such as bending, twisting, lifting, and pulling</li>
<li>Valid Class A driver’s license</li>
<li>Must have clean driving record per company policy</li>
<li>Have six months to one-year experience</li>
<li>Be available to drive nights and weekends</li>
<li>Ability to speak and read the English language</li>
<li>Ability to lift 25 pounds overhead</li>
<li>Ability to stand, walk and climb stairs up to 10 hours per day</li>
<li>Be able to use repetitive arm motions</li>
</ul>

Route Driver CDL

<h3>Job Description</h3>
Job Description
<ul>
$50k to $65k annually includes Base Pay/Tips/Bonusses
If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you! As the General Manager, you'll enjoy the following work-related perks:, uniforms provided, paid vacation days, meal discounts, and advancement opportunities..
POSITION SUMMARY: The perfect General Manager is a confident decision-maker who has a proven track record and experience in guest / customer service, employee management, business and financial management, and people motivation. He or she is an excellent communicator—both in writing and verbally. As the General Manager, your responsibilities will be:
<ul>
<li>
Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality
</li>
<li>
Maximize store sales goals versus budget, including participation in marketing programs
</li>
<li>
Oversee and partner on increasing catering sales
</li>
<li>
Train, monitor, and reinforce food safety procedures
</li>
<li>
Work with the leadership team to meet sales goals
</li>
<li>
Manage food and labor costs
</li>
<li>
Execute company policies and procedures
</li>
<li>
Monitor food inventory levels and order product when necessary
</li>
<li>
Manage and maintain safe working conditions
</li>
<li>
Manage crew member employees in a manner that encourages them to grow with the company and reduce turnover
</li>
<li>
Interview and hire team members
</li>
<li>
Provide proper training for team members
</li>
<li>
Anticipate and identify problems and initiate appropriate corrective action
</li>
<li>
Ensure continual improvement of Quality, Service, and Cleanliness
</li>
</ul>
<li>
The General Manager will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.
</li>
<li>
At Qdoba, we bring flavor to peoples’ lives. This means we highly value the diversity, and flavor, our employees bring to the table.
</li>
<li>
REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
</li>
</ul>

Operating Manager

<h3>Job Description</h3>
Job Description
Experienced Project Manager needed for general construction on various large heavy civil projects near Palm Springs, FL. 90% of all projects will be within Palm Beach County, FL and all projects will be Public Works at the city and county level. Starting annual salary of $100k depending on level of experience. &nbsp;Health insurance coverage provided to all employees and matching 401K option. 7 days PTO after 1 year and 14 days PTO after 2 years of employment. Potential for Career Development with learning &amp; training programs that may include tuition &amp; certification reimbursement programs and internal advancement opportunities. Focus on Work/Life Balance to maintain a 40-hour work week consisting of five 8 hour workdays (Mon-Fri) and no weekends unless it’s an emergency. You may be required to pass a pre-employment drug test and background check upon arrival.
Salary starting at $100k
Please call Grus Construction Personnel for an immediate interview or reply with resume!
Phone: 888-230-9908 Fax: 888-230-9909 Email: <a href="mailto:registration@gruspersonnel.com" target="_blank">registration@gruspersonnel.com</a> &nbsp;
Company DescriptionWe believe our mission is two-fold: to staff our client’s projects with the highest quality of skilled tradesmen available and to foster an environment in which the quality of our workers continues to increase. We are dedicated to delivering quality and efficiency in one package. Grus offers our workforce the opportunity for permanent employment and a diversified work experience through our many and varied clients. We believe the service Grus provides offers benefits to both the general contractor and the skilled worker. These dual-benefits include: • Higher pay and more benefits for our construction personnel. • Full-time employment. Grus is constantly planning and scheduling to ensure full-time employment for the worker. • Multiple construction projects offering diversified experience opportunities. • Skill advancement due to high quality and quantity of our clients—which results in increased pay. • Job security and tons of diversified experience. • Database filled with tens of thousands of skilled tradesmen eager and qualified for placement. • Control over methods, performance standards and schedule. 
<h3>Company Description</h3>
We believe our mission is two-fold: to staff our client’s projects with the highest quality of skilled tradesmen available and to foster an environment in which the quality of our workers continues to increase. We are dedicated to delivering quality and efficiency in one package. Grus offers our workforce the opportunity for permanent employment and a diversified work experience through our many and varied clients. We believe the service Grus provides offers benefits to both the general contractor and the skilled worker. These dual-benefits include:\r\n\r\n • Higher pay and more benefits for our construction personnel.\r\n • Full-time employment. Grus is constantly planning and scheduling to ensure full-time employment for the worker.\r\n • Multiple construction projects offering diversified experience opportunities.\r\n • Skill advancement due to high quality and quantity of our clients—which results in increased pay.\r\n • Job security and tons of diversified experience.\r\n • Database filled with tens of thousands of skilled tradesmen eager and qualified for placement.\r\n • Control over methods, performance standards and schedule.

Project Manager Needed

<h3>Job Description</h3>
Job Description
Assistant Kitchen Manager Full-Service Restaurant
 
Location: Midland, Texas
 
Job Overview
Elevate your culinary career with a dynamic opportunity as an Assistant Kitchen Manager in a bustling, full-service restaurant. We are seeking an experienced and ambitious professional to oversee kitchen operations and contribute to delivering exceptional dining experiences. With opportunities for growth, performance bonuses, and a vibrant team culture, this role is ideal for a driven culinary leader ready to make an impact.
 
Key Responsibilities
<ul>
<li>Oversee Kitchen Operations: Assist in managing food preparation, menu execution, and daily kitchen activities to ensure efficiency and excellence.</li>
<li>Maintain Quality Standards: Uphold high standards for food quality, presentation, and consistency to exceed guest expectations.</li>
<li>Lead the Team: Supervise, train, and mentor kitchen staff while building a collaborative and productive work environment.</li>
<li>Manage Costs and Inventory: Monitor inventory, food orders, and waste control to enhance efficiency and profitability.</li>
<li>Ensure Compliance: Maintain adherence to food safety and health regulations along with company policies, creating a safe and effective workspace.</li>
<li>Support Leadership: Collaborate with the Kitchen Manager to streamline operations, address challenges, and implement improvements as needed.</li>
</ul>
 
Qualifications
We are looking for a motivated culinary professional who thrives in a fast-paced environment and is eager to grow. Key qualifications include:
<ul>
<li>Experience: 24 years in kitchen management or supervisory roles in a high-volume, full-service restaurant.</li>
<li>Skills: Strong knowledge of food preparation, team leadership, food cost controls, and inventory management.</li>
<li>Leadership Abilities: Proven track record of motivating and guiding teams under pressure.</li>
<li>Organizational Skills: Ability to multitask and maintain attention to detail with a results-driven mindset.</li>
<li>Flexibility: Willingness to work evenings, weekends, and holidays as needed.</li>
<li>Certification: ServSafe or equivalent food safety certification required.</li>
</ul>
 
Why Work With Us
We offer more than just a jobwe provide a supportive environment where you can thrive and grow. Heres what you can look forward to:
<ul>
<li>Career Development: Comprehensive training, mentoring, and a structured career path within our growing organization.</li>
<li>Performance Rewards: Quarterly bonuses recognize your contributions and drive for success.</li>
<li>Team Culture: Be part of a passionate, innovative team where your expertise is valued, and your ideas are heard.</li>
<li>Employee Benefits: Competitive benefits package, paid training program, and retirement plan with company contributions.</li>
</ul>
 
Why This Role is Unique
This is not just a role focused on kitchen operations; its a pathway to a rewarding career in restaurant management. Whether your aspirations include excelling in back-of-house leadership or advancing into senior roles, we provide the tools and support to help you succeed.
If youre passionate about culinary excellence, team leadership, and exceeding guest expectations, wed love to hear from you! Take the next step in your career and apply today for the Assistant Kitchen Manager position in Midland, Texas.

Assistant Kitchen Manager

<h3>Job Description</h3>
Job Description
Job Title:&nbsp;Team Member
Pay:&nbsp;$17.50 per hour + Mystery Shopper Bonus + Tips 
Referral Bonus:&nbsp;$100.00 
Job Summary: At Pret, Team Members contribute to the kitchen or front of house operations in our shops. They cultivate a safe, inviting atmosphere, dazzle our customers, and produce exceptional quality food. We are on the lookout for enthusiastic, collaborative team players to join our outstanding shops! If this description resonates with you, we eagerly await the chance to connect. 
Qualifications:
<ul>
<li>
Passion for creating a welcoming and safe environment for both customers and team members.
</li>
<li>
Desire to engage customers and deliver exceptional service.
</li>
<li>
Dedication to producing high-quality food and beverages.
</li>
<li>
Ability to thrive in a fast-paced, team-oriented environment.
</li>
<li>
Strong communication and interpersonal skills.
</li>
<li>
Flexibility to work varied shifts, including weekends and holidays
</li>
</ul>
Benefits:
- Health, Dental and Vision Benefits - Weekly Mystery Shopper bonus plan - 401K retirement plan - Generous Paid Time Off - Company sponsored Life Insurance + STD and LTD offerings - Child Bonding Leave - The Pret Academy, which supports the training and development for our wonderful people - Quarterly nationwide team events - Free breakfast and lunch when working – including generous discounts when you’re not - Transit program, FSA and HSAs available - A friendly, fun, and fast paced environment with passionate teams to work with
About Us:
Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organization called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70+ Pret A Manger shops across the US and UK and is expanding rapidly; 50+ Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City. 
We are an Equal Opportunity Employer:
We stand unwavering in our commitment to equal employment opportunity, fostering an environment free from bias based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We take pride in being an equal opportunity workplace.
 We use eVerify to confirm U.S. Employment eligibility.

Full-Time Team Member

<h3>Job Description</h3>
Job Description
Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? If yes, then this position is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Requirements/Responsibilities
Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels &amp; Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, &amp; background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity.
Special Instructions
Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
 ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

CUSTOMER SERVICE / SALES REPRESENTATIVE

<h3>Job Description</h3>
Job Description
Our company has been committed to helping our valued clients and supporting our team's personal and professional development. As we expand our sales team into new local markets, we're looking for individuals who value taking control of their income, maintaining a healthy work/life balance, and having continuous opportunities to grow. Our top priority is finding someone who aligns with our mission and core values of Ownership, Growth, and Service.
Position Description:
As a newly hired sales professional, you will attend our all-encompassing sales training program that merges online classroom learning with hands-on field training and sales mentorship within your assigned territory. Your dedicated field trainer will teach you the fundamental business sales cycle as well as the more nuanced and advanced sales techniques that we utilize. Prior sales experience is preferred but is not required; we will always train the right person.
You will be responsible for your own local territory, where you will engage with small and medium-sized businesses across various industries. Your role involves in-person meetings with business owners and decision-makers, introducing them to industry-leading supplemental insurance solutions that can be tailored to fit their team's needs. You will be working with employees on an individual basis as well as conduct presentations for employee groups ranging from 5 to 50+.
Core Responsibilities:
<ul>
<li>
Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities
</li>
<li>
Respond to client inquiries via phone, email, or text as needed
</li>
<li>
Schedule meetings with potential and existing clients to understand their insurance needs
</li>
<li>
Attend scheduled calls and meetings with your sales manager and team
</li>
<li>
Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients
</li>
<li>
Build and nurture your own client portfolio
</li>
<li>
Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself
</li>
<li>
Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week
</li>
<li>
Record daily work stats and sales activity updates at the end of each work day
</li>
</ul>
QUALIFICATIONS &amp; DESIRED SOFT SKILLS:
<ul>
<li>
Strong interpersonal skills with the ability to build genuine connections quickly. 
</li>
<li>
A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. 
</li>
<li>
Clearly-defined personal goals, a positive attitude, and optimistic outlook. 
</li>
<li>
Quick-thinking with exceptional situational awareness and critical thinking skills.
</li>
<li>
Hunger for learning and growth, strong time management abilities, and the capability to work independently.
</li>
<li>
Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers
</li>
</ul>
ADDITIONAL QUALIFICATIONS:
<ul>
<li>
Pass a high-level pre-employment background check
</li>
<li>
Active Drivers License and reliable transportation
</li>
<li>
Active Health &amp; Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available)
</li>
<li>
Bachelor's degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered)
</li>
</ul>
COMPENSATION &amp; BENEFITS:
<ul>
<li>
Comprehensive classroom and field training program
</li>
<li>
Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions
</li>
<li>
Health, dental and vision benefits offered after 60-days of employment
</li>
<li>
Performance-based promotions
</li>
<li>
Control of your schedule based on results achieved rather than time worked
</li>
<li>
Continuing professional development classes, advanced sales trainings, and leadership development classes
</li>
<li>
Culture of camaraderie, friendly competition, and success mindset
</li>
</ul>
Apply now to be part of a team that embraces challenges and rewards effort!
<a href="http://www.alvtn.com" target="_blank">www.alvtn.com</a>

Direct Sales Representative

<h3>Job Description</h3>
Job DescriptionDescription:
About Richard Sandoval Hospitality Management:
Richard Sandoval Hospitality (RSH) is a hospitality group with global impact. Our innovative approach to food and beverage has built some of the most successful Latin restaurant concepts across the globe. Our founder, Chef Richard Sandoval, is internationally acclaimed for his approach in combining Latin ingredients with modern culinary techniques to create award-winning flavors that span 60 locations and 4 continents. 
We are seeking an Assistant General Manager to join our dynamic team and contribute to the success of dLeña
The Assistant General Manager will play a key role in overseeing the daily operations, ensuring guest satisfaction, and supervising the floor staff. This position offers an exciting opportunity to help shape the evolution of our service, market positioning, and commitment to excellence.
**Responsibilities**
Staff Management:
<ul>
<li>Interview, hire, evaluate, reward, and discipline front-of-house (FOH) personnel, and assist the Executive Chef with back-of-house (BOH) employees.</li>
<li>Orientate, motivate, train, and educate all FOH personnel in restaurant policies, procedures, and rules.</li>
<li>Effectively schedule for the restaurant in the absence of the Restaurant General Manager.</li>
</ul>
Service Excellence:
<ul>
<li>Supervise floor staff to ensure professional service and maximize guest satisfaction during operating hours.</li>
<li>Cultivate product knowledge and long-term service expertise among FOH personnel.</li>
<li>Build strong rapport with restaurant guests to create an organic, enjoyable, and memorable dining experience.</li>
</ul>
Operational Duties:
<ul>
<li>Oversee all FOH supplies and hard goods orders to ensure the restaurant is appropriately stocked for each season and advise the Level II Manager on any ordering needs.</li>
<li>Educate FOH personnel in product knowledge and service best practices.</li>
<li>Ensure that all restaurant signage is accurate and aligns with the restaurant's theme.</li>
<li>Conduct end-of-week inventories accurately and in a timely manner for the beverage program.</li>
<li>Accurately report payroll daily and handle the end-of-night closeout and cash drop.</li>
<li>Maintain the Aloha database with accurate items and prices.</li>
<li>Keep employee files up to date.</li>
<li>Perform all daily tasks as indicated on opening and closing checklists.</li>
</ul>
Facility and Maintenance:
<ul>
<li>Take ultimate responsibility for the cleanliness and repair of the restaurant and office.</li>
<li>Attend and actively participate in weekly manager meetings to stay informed and aligned with the management team.</li>
<li>Foster open lines of communication between FOH and BOH staff for effective collaboration.</li>
</ul>
Community Engagement:
<ul>
<li>Act as a spokesperson for the restaurant within the community and with guests, enhancing the restaurant's reputation.</li>
<li>Embrace an entrepreneurial mindset to increase sales and elevate guest satisfaction.</li>
<li>Stay informed about local competition and industry trends to remain competitive.</li>
</ul>
Requirements:
**Qualifications**
<ul>
<li>At least a high school diploma or GED.</li>
<li>Previous food and beverage (F&amp;B) experience is required, with at least 2 years of Assistant Manager experience or above.</li>
<li>Ability to work well under pressure and be self-motivated.</li>
<li>Strong organizational, time management, and sales skills.</li>
<li>Effective communication skills, both written and verbal.</li>
</ul>
**Benefits**
<ul>
<li>Competitive salary range.</li>
<li>Health, dental, and vision insurance options including disability, life, and more.</li>
<li>Opportunities for professional growth and development.</li>
<li>Employee discounted dining at the Richard Sandoval Hospitality Restaurants across the countryPaid sick leave, paid birthday, and 5 days of Parental Leave.</li>
<li>A supportive and inclusive work environment.</li>
</ul>

Assistant General Manager

<h3>Job Description</h3>
Job Description
Jewelry Consultant - Washington, D.C.
Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day- in- the- life? Check out a day in the life of a Jewelry Consultant Here!
The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at&nbsp;our Washington, D.C.&nbsp;showroom location. The targeted budget for this position is $23/hour. This compensation budget range may be adjusted at any time at the discretion of the company.
What you’ll do:
Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer.
<ul>
<li>Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product</li>
<li>Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience.</li>
<li>Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.</li>
<li>Call customers to confirm showroom appointments and answer any pre-appointment questions.</li>
<li>Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance.</li>
<li>Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security.</li>
<li>Open and/or close the showroom and waiting area.</li>
<li>Use our ERP system to manage your tasks and communicate cross-functionally.</li>
<li>Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.</li>
</ul>
What You Have:
<ul>
<li>A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door.</li>
<li>A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets.</li>
<li>It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment.</li>
<li>Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise.</li>
<li>Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together!</li>
</ul>
What We Offer
At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for&nbsp;career&nbsp;growth! In addition, we offer competitive compensation and&nbsp;a robust&nbsp;benefits package, including:&nbsp;&nbsp;
<ul>
<li>Career Growth.&nbsp;We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!&nbsp;</li>
<li>Set Schedule.&nbsp;We offer consistent weekly hours, and 2 consecutive days off.&nbsp;</li>
<li>Diverse, mission-minded team.&nbsp;We were founded to cultivate a more transparent, sustainable, compassionate, &amp; inclusive jewelry industry. Learn more about our impact and team diversity&nbsp;Here!&nbsp;</li>
<li>Lifestyle Spending Account.&nbsp;At Brilliant Earth, we're committed to your well-being. Enjoy&nbsp;company reimbursements for eligible wellness expenses, such as gym memberships,&nbsp;massage, counseling, and more!&nbsp;</li>
<li>Continued Education.&nbsp;Company-sponsored learning in leadership, professional&nbsp;skills, diversity &amp; inclusion, and access to tuition reimbursement for role-specific trainings.&nbsp;&nbsp;</li>
<li>Employee Discounts.&nbsp;As an employee at Brilliant Earth, you’ll receive a generous&nbsp;discount on our jewelry.&nbsp;&nbsp;</li>
<li>Sales Incentive Programs.&nbsp;Quarterly bonuses for achieving sales targets, plus&nbsp;additional bonuses for exceeding goals and monthly bonuses for top sales reps.&nbsp;&nbsp;</li>
<li>Mental Wellness Perks.&nbsp;We offer access to mental health resources, such as self-care apps&nbsp;and seminars. Our Employee Assistance program offers 24/7 access to counseling!&nbsp;</li>
<li>Giving Back and Volunteer Opportunities.&nbsp;In addition to our giving back programs,&nbsp;our teams support local initiatives and spend time together by volunteering.&nbsp;&nbsp;</li>
<li>Medical, Dental, and Vision.&nbsp;We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd&nbsp;month!&nbsp;</li>
<li>401k match.&nbsp;We know that saving for the future is important. That's why we offer a&nbsp;generous 401k match.&nbsp;&nbsp;</li>
<li>Paid Time Off.&nbsp;We know it’s important to recharge and relax - you’ll accrue 3 weeks&nbsp;of PTO in your first year.&nbsp;&nbsp;</li>
<li>Parental Leave.&nbsp;We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.&nbsp;&nbsp;</li>
<li>Disability and Life insurance.&nbsp;100% employer-paid.&nbsp;&nbsp;</li>
<li>Pre-Tax Commuter Benefits.&nbsp;&nbsp;</li>
</ul>
How to Apply &amp; What to Expect:
Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.&nbsp;
You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND111 More About Us
At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, &amp; inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.
Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.
If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at <a href="mailto:accommodations@brilliantearth.com" target="_blank">accommodations@brilliantearth.com</a>.
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