Dental Office Front Desk
Job Description
Job DescriptionAre you a motivated and creative self-starter? Do you seek a challenging and rewarding opportunity where you can excel personally and professionally? Do you thrive in interacting with people? If you said YES, this could be the opportunity for you! New Hope Solebury Dental Associates, located in the beautiful, small river town of New Hope, Pennsylvania, is searching for a Dental Patient Coordinator to join our team of dedicated professionals. We are a multispecialty practice that has been serving the New Hope community for over 20 years and is now owned by our very own Dr. Meghan Sullivan Walsh and her husband. Our team is focused on providing high quality, patient centered dentistry where our patients are listened to and valued. The vision of our office is to provide a unique patient experience through compassionate care and a personal relationship. Our state of the art office serves the community and provides a comfortable and unique dental visit. We invite you to visit our website to find out why our community continues to choose us for their dental care! https://newhopesoleburydental.com/ We seek an eager to learn and team focused Office manager who excels in:
- Having a service-minded, 5-star approach to patient care
- Outstanding verbal and written communication skills
- Creating positive relationships with patients and team members
- Ability to manage schedules for optimal productivity and efficiency
- A proactive and solution-oriented mindset with the ability to navigate challenges effectively
- 3+ years of Dental Office experience (Preferred)
- Experience with Open Dental and/or Dentrix is a big plus!
Job description:We are looking for a highly motivated and experienced front desk associate to join our team. Located in beautiful New Hope, we serve a diverse and friendly community, and need your help in offering quality patient care and excellent customer service. The ideal candidate will have a strong understanding of the dental industry and be able to handle all aspects of a small, community practice, including daily operations, billing, and fostering a positive and productive work environment.
Responsibilities will include, but not limited to:
- Operational Management:
- Oversee daily operations of the dental practice, including scheduling, patient flow, and facility maintenance.
- Ensure compliance with health and safety regulations and practice policies.
- Assist with inventory, equipment, and supplies, ensuring adequate stock levels and timely procurement.
- Employee Engagement:
- Lead, mentor, and support the practice staff, including providers, dental hygienists, dental assistants, and administrative personnel.
- Foster a positive work environment
- Patient Experience:
- Ensure exceptional patient service and satisfaction by addressing patient inquiries, concerns, and feedback.
- Oversee patient scheduling, appointment reminders, and follow-up communications.
- Present and explain treatment plans to patients, including insurance coverage and patient responsibility.
Qualifications
- Dental industry experience preferred
- Strong leadership and interpersonal skills
- Excellent organizational and time management skills
- Ability to work as part of a team
- Willing to train the right candidate!
The schedule is full-time. No late nights or weekends make for a wonderful work/life balance!
- Mondays through Thursdays 8:00 am - 5:00 pm, Friday 8-3pm
We are offering a competitive hourly rate ($21-$23 per hour) (based on experience), along with the following benefits:
- Health Insurance
- Dental Benefits
- Paid Time Off
- Paid Holidays
- Retirement - 401(k) matching
If you want to make a difference in the lives of patients in your community, then submit your resume today! Qualified candidates will be contacted by our hiring specialist.