Energy Savings Program Representative - Entry Level
Job Description
Job Description
We are hiring Energy Savings Program Representatives to work inside retail locations and connect customers with programs designed to help reduce their monthly electric expenses.
In this customer-facing role, you will engage with shoppers, educate them about available energy savings and assistance programs, answer questions, and help eligible customers complete the enrollment process. This is a great opportunity for individuals with experience in customer service, retail, sales, hospitality, or community outreach who enjoy making a positive impact.
Responsibilities
- Welcome and engage customers in a retail store environment
- Educate customers about available energy savings programs and utility assistance options
- Identify customer needs and ask qualifying questions to determine eligibility
- Assist customers with program applications and enrollment paperwork
- Provide friendly, professional, and informative customer support
- Clearly communicate program benefits and answer customer questions
- Track daily customer interactions and meet outreach goals
- Maintain a professional, organized, and welcoming workspace
Qualifications
- Excellent communication and interpersonal skills
- Comfortable starting conversations and engaging with customers
- Previous experience in retail, sales, customer service, hospitality, or outreach is a plus
- Ability to explain information clearly and build trust with customers
- Positive attitude with a willingness to learn
- Dependable, self-motivated, and able to work independently
- Basic computer skills for customer enrollment and data entry
Who We’re Looking For
The ideal candidate enjoys working with people and takes pride in helping customers access resources that can make a difference in their everyday lives. If you are outgoing, goal-oriented, and enjoy a fast-paced retail environment, this position may be a great fit.
Schedule & Compensation
- Full-time positions available
- Work performed inside a retail store location
- Competitive hourly pay
- Performance-based incentives available
- Opportunities for growth and advancement