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Manager, Operations professional opening available at Wal-Mart in Hoboken, NJ. Master's or equiv in Bus. Admin., Eng'g (any), Operations, or rel. fld; OR Bachelor's or equiv in Bus. Admin., Eng'g (any), Operations, or rel. fld &amp; 2 yrs of exp in operations, proj mgmt, or rel. area. Walmart will accept any amount of exp w/ req'd skills. Salary Range: $111,966/yr to $186,000/yr. Add'l compensation incls ann/qrtly. perf. incentives. May incl: Regional Pay Zone (based on loc.) &amp; Stock equity incentives. Med., vision &amp; dent. coverage, 401(k), stock purch. &amp; co.-paid life insurance. PTO (incl sick leave), parent/fam care leave, bereavement, jury duty &amp; voting. Short &amp; long-term disab., educ assist. w/ 100% comp. paid college deg., comp discounts, mil serv pay, adopt. exp. reimb. Eligibility req. apply to some benefits &amp; depend on job class &amp; length of emp. Benefits are subject to change &amp; may be subject to a specific plan or program terms. For info. about benefits &amp; eligibility, see One.Walmart.com. For specific job duties, skills req'mts, &amp; to apply, visit <a href="https://careers.walmart.com/" target="_blank">https://careers.walmart.com/</a> Select "Search Jobs" &amp; type the following job #: R-2250644. EOE, AAE.

Manager, Operations

Senior Analyst, Seller Planning professional opening available at Wal-Mart in Hoboken, NJ. Bachelor's or equiv in Bus., Fin., Info. Systs, Data Sci, or rel. fld &amp; 2 yrs of exp in data analytics, mgmt consulting, or rel. fld. Walmart will accept any amount of exp w/ req'd skills. Salary Range: $82,763/yr to $132,000/yr. Add'l compensation incls ann/qrtly. perf. incentives. May incl: Regional Pay Zone (based on loc.) &amp; Stock equity incentives. Med., vision &amp; dent. coverage, 401(k), stock purch. &amp; co.-paid life insurance. PTO (incl sick leave), parent/fam care leave, bereavement, jury duty &amp; voting. Short &amp; long-term disab., educ assist. w/ 100% comp. paid college deg., comp discounts, mil serv pay, adopt. exp. reimb. Eligibility req. apply to some benefits &amp; depend on job class &amp; length of emp. Benefits are subject to change &amp; may be subject to a specific plan or program terms. For info. about benefits &amp; eligibility, see One.Walmart.com. For specific job duties, skills req'mts, &amp; to apply, visit <a href="https://careers.walmart.com/" target="_blank">https://careers.walmart.com/</a> Select "Search Jobs" &amp; type the following job #: R-2249642. EOE, AAE.&nbsp; &nbsp;

Senior Analyst, Seller Planning

City of London Corporation Managing Director, US&nbsp; Location: Washington, D.C. &nbsp;
The City of London Corporation, representing the UK as a global financial centre, is establishing a permanent presence in the United States and seeking a dynamic, high caliber Managing Director, US, to lead this effort. This is a rare opportunity to help shape the future of the UK-US relationship in financial and professional services (FPS), a sector at the heart of global innovation, economic growth, and the transition to net zero. As the Corporation’s most senior representative in the US, you’ll play a central role in advancing cross-border regulatory, policy, and commercial engagement between the world’s two most connected financial markets.
Based in Washington, D.C., you’ll be responsible for delivering the City of London’s annual US business plan, building strategic relationships, and representing UK FPS interests at the highest levels. This includes driving initiatives such as the British American Financial Alliance (BAFA), positioning it as a go-to forum for US-UK FPS collaboration. You’ll work across regulation, trade, and promotion—enhancing market access, attracting investment into the UK (especially across the digital economy and sustainable finance), and supporting UK firms entering the US. Promoting the UK as an innovative, globally competitive FPS hub will be a core part of your mission.
This is a high-impact, outward-facing leadership role requiring a mix of policy insight, commercial instinct, and diplomatic skill. You’ll bring extensive senior-level experience from the FPS sector, a strong grasp of both US and UK regulatory environments, and credibility across business and government. You’ll be self-determined with a collaborative style and a desire to make an impact in public service. You’ll thrive in a fast-paced, outcomes-driven culture and bring clarity, agility, and purpose to your work. The role offers significant autonomy, but with strong backing from colleagues in London and globally.
Qualifications include:
<ul>
<li>Senior Leadership Experience: Proven track record in a high-level role within business, government, or a regulatory authority in the US, ideally with UK exposure. Experience driving growth, building reputation, and managing complex initiatives.</li>
<li>Deep Policy and Regulatory Knowledge: Strong understanding of the US financial services regulatory landscape and trade policy, with working knowledge of the UK FPS ecosystem and cross-border business models.</li>
<li>Commercial and Strategic Acumen: Demonstrated ability to develop and execute business plans, identify new opportunities, and deliver measurable impact across regulatory and commercial priorities.</li>
<li>Exceptional Relationship and Communication Skills: Influential and diplomatic communicator, capable of building trust with senior stakeholders across industry and government and representing the organization in high-profile forums.</li>
<li>Personal Attributes: Self-determined with high integrity, and a collaborative mindset. Adaptable and outcomes-driven, with the ability to thrive in a fast-paced, multi-stakeholder environment.</li>
<li>Additional Requirements: Strong written communication skills, proficiency in Microsoft Office tools, willingness to travel, and the right to work in the US.</li>
<li>Education: Educated to a degree or equivalent in a relevant subject, or possess an equivalent level of skills, knowledge and experience.</li>
</ul>
If you’re ready to help shape the UK’s voice in the world’s largest financial market and lead a first-of-its-kind platform for international engagement, this role offers the chance to make a lasting impact at the intersection of global finance, policy, and diplomacy.
How to Apply To express interest in this opportunity, please submit a CV and a cover letter through Korn Ferry’s website <a href="https://kfopportunities.loop.jobs/job/Korn-Ferry-Executive-Search-Washington-DC-District-of-Columbia/244073324" target="_blank">https://kfopportunities.loop.jobs/job/Korn-Ferry-Executive-Search-Washington-DC-District-of-Columbia/244073324</a>
Applications will be reviewed on a rolling basis.

Managing Director, US

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Advocacy Advisor-Intermediate, you will within defined guidelines and framework, provide timely, accurate and compliant responses for complaints identified and addressed to USAA's Executive Management Group, Chairman and Board of Directors, general consumers, and/or regulatory agencies. Considers the unique situation and provides an appropriate resolution that balances the need of the company and the individual.&nbsp;&nbsp;
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springsor Tampa, FL. Relocation assistance is not available for this position.&nbsp;
Work Schedule: Monday-Friday 8:30 am-6 pm (Time zone based on your location)
What you'll do:&nbsp;
<ul>
<li>
Acquires and applies industry knowledge of products, services, and processes to serve as the primary point of contact in the resolution of complainant concerns, submitted to Advocacy for escalated handling.&nbsp;
</li>
</ul>
<ul>
<li>
In accordance with business guidance and leadership oversight, examines the work performed by team members and vendor partners for any process or service failures identified within moderately sophisticated complaints that could encompass member harm concerns and/or failures.&nbsp;
</li>
</ul>
<ul>
<li>
Completes the end-to-end lifecycle to resolve logged consumer complaints and delivers outcomes verbally or written to complainants, leadership, and, on occasion, to regulators defined by Bank Advocacy procedures, to include detailed documentation requirements.&nbsp;
</li>
</ul>
<ul>
<li>
In collaboration with partners applies knowledge of Bank products, services, and processes to serve as a resource and advocate in the resolution of complaints of a routine nature.&nbsp;
</li>
</ul>
<ul>
<li>
Identifies business process opportunities and develops summaries to mitigate risks and call out process gaps through proper internal channels for resolution.&nbsp;
</li>
</ul>
<ul>
<li>
Communicates effectively in multiple platforms with complainants, executives, legal, other internal and external customers, and handles all interactions with professionalism and care.&nbsp;
</li>
</ul>
<ul>
<li>
Maintains knowledge of applicable Enterprise and Bank policies, procedures, and regulatory guidelines.&nbsp;
</li>
</ul>
<ul>
<li>
Optimally handles and prioritizes workload to consistently meet individual service level objectives.&nbsp;
</li>
</ul>
<ul>
<li>
Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.&nbsp;
</li>
</ul>
What you have:&nbsp;
<ul>
<li>
Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.&nbsp;
</li>
</ul>
<ul>
<li>
2 years of relevant customer service experience in a financial services, fraud, or insurance industry.&nbsp;
</li>
</ul>
<ul>
<li>
2 years of demonstrated experience in conflict resolution and documentation to include researching and resolving complainant issues and member customer concerns in financial services.&nbsp;
</li>
</ul>
<ul>
<li>
Active CoSA specific licenses and state registrations as the need arises.&nbsp;
</li>
</ul>
<ul>
<li>
Demonstrated experience in difficult verbal communications and developing written communications through open discussion and proactive business partner engagement.&nbsp;
</li>
</ul>
<ul>
<li>
Experience multi-tasking and prioritizing in a fast-paced working environment ranging in complexity, while maintaining attention to detail&nbsp;
</li>
</ul>
What sets you apart:&nbsp;
<ul>
<li>
Experience in complaint handling background with a large Bank. &nbsp;
</li>
</ul>
<ul>
<li>
USAA banking experience (within the last 2-3 years). &nbsp;
</li>
</ul>
<ul>
<li>
Experience with regulatory and consumer high risk complaint handling through verbal and written channels. &nbsp;
</li>
</ul>
<ul>
<li>
Risk and Root cause analysis background (efficient and effective research capabilities-de-escalation background beyond live phone calls, i.e. outbound campaigns, remediation efforts, etc.). &nbsp;
</li>
</ul>
<ul>
<li>
Technical writing skills and/or professional writing background with exposure, i.e. media, news. &nbsp;
</li>
</ul>
<ul>
<li>
De-escalation skillset and ability in resolving complaints timely. &nbsp;
</li>
</ul>
Salary: The salary range for this position is: $51,370 - $92,060.&nbsp;&nbsp;
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. 
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
PandoLogic. Keywords: Chairman, Location: Phoenix, AZ - 85013

Advocacy Advisor-Intermediate

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Advocacy Advisor-Intermediate, you will within defined guidelines and framework, provide timely, accurate and compliant responses for complaints identified and addressed to USAA's Executive Management Group, Chairman and Board of Directors, general consumers, and/or regulatory agencies. Considers the unique situation and provides an appropriate resolution that balances the need of the company and the individual.&nbsp;&nbsp;
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springsor Tampa, FL. Relocation assistance is not available for this position.&nbsp;
Work Schedule: Monday-Friday 8:30 am-6 pm (Time zone based on your location)
What you'll do:&nbsp;
<ul>
<li>
Acquires and applies industry knowledge of products, services, and processes to serve as the primary point of contact in the resolution of complainant concerns, submitted to Advocacy for escalated handling.&nbsp;
</li>
</ul>
<ul>
<li>
In accordance with business guidance and leadership oversight, examines the work performed by team members and vendor partners for any process or service failures identified within moderately sophisticated complaints that could encompass member harm concerns and/or failures.&nbsp;
</li>
</ul>
<ul>
<li>
Completes the end-to-end lifecycle to resolve logged consumer complaints and delivers outcomes verbally or written to complainants, leadership, and, on occasion, to regulators defined by Bank Advocacy procedures, to include detailed documentation requirements.&nbsp;
</li>
</ul>
<ul>
<li>
In collaboration with partners applies knowledge of Bank products, services, and processes to serve as a resource and advocate in the resolution of complaints of a routine nature.&nbsp;
</li>
</ul>
<ul>
<li>
Identifies business process opportunities and develops summaries to mitigate risks and call out process gaps through proper internal channels for resolution.&nbsp;
</li>
</ul>
<ul>
<li>
Communicates effectively in multiple platforms with complainants, executives, legal, other internal and external customers, and handles all interactions with professionalism and care.&nbsp;
</li>
</ul>
<ul>
<li>
Maintains knowledge of applicable Enterprise and Bank policies, procedures, and regulatory guidelines.&nbsp;
</li>
</ul>
<ul>
<li>
Optimally handles and prioritizes workload to consistently meet individual service level objectives.&nbsp;
</li>
</ul>
<ul>
<li>
Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.&nbsp;
</li>
</ul>
What you have:&nbsp;
<ul>
<li>
Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.&nbsp;
</li>
</ul>
<ul>
<li>
2 years of relevant customer service experience in a financial services, fraud, or insurance industry.&nbsp;
</li>
</ul>
<ul>
<li>
2 years of demonstrated experience in conflict resolution and documentation to include researching and resolving complainant issues and member customer concerns in financial services.&nbsp;
</li>
</ul>
<ul>
<li>
Active CoSA specific licenses and state registrations as the need arises.&nbsp;
</li>
</ul>
<ul>
<li>
Demonstrated experience in difficult verbal communications and developing written communications through open discussion and proactive business partner engagement.&nbsp;
</li>
</ul>
<ul>
<li>
Experience multi-tasking and prioritizing in a fast-paced working environment ranging in complexity, while maintaining attention to detail&nbsp;
</li>
</ul>
What sets you apart:&nbsp;
<ul>
<li>
Experience in complaint handling background with a large Bank. &nbsp;
</li>
</ul>
<ul>
<li>
USAA banking experience (within the last 2-3 years). &nbsp;
</li>
</ul>
<ul>
<li>
Experience with regulatory and consumer high risk complaint handling through verbal and written channels. &nbsp;
</li>
</ul>
<ul>
<li>
Risk and Root cause analysis background (efficient and effective research capabilities-de-escalation background beyond live phone calls, i.e. outbound campaigns, remediation efforts, etc.). &nbsp;
</li>
</ul>
<ul>
<li>
Technical writing skills and/or professional writing background with exposure, i.e. media, news. &nbsp;
</li>
</ul>
<ul>
<li>
De-escalation skillset and ability in resolving complaints timely. &nbsp;
</li>
</ul>
Salary: The salary range for this position is: $51,370 - $92,060.&nbsp;&nbsp;
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. 
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
PandoLogic. Keywords: Chairman, Location: Colorado Springs, CO - 80909

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Advocacy Advisor-Intermediate, you will within defined guidelines and framework, provide timely, accurate and compliant responses for complaints identified and addressed to USAA's Executive Management Group, Chairman and Board of Directors, general consumers, and/or regulatory agencies. Considers the unique situation and provides an appropriate resolution that balances the need of the company and the individual.&nbsp;&nbsp;
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springsor Tampa, FL. Relocation assistance is not available for this position.&nbsp;
Work Schedule: Monday-Friday 8:30 am-6 pm (Time zone based on your location)
What you'll do:&nbsp;
<ul>
<li>
Acquires and applies industry knowledge of products, services, and processes to serve as the primary point of contact in the resolution of complainant concerns, submitted to Advocacy for escalated handling.&nbsp;
</li>
</ul>
<ul>
<li>
In accordance with business guidance and leadership oversight, examines the work performed by team members and vendor partners for any process or service failures identified within moderately sophisticated complaints that could encompass member harm concerns and/or failures.&nbsp;
</li>
</ul>
<ul>
<li>
Completes the end-to-end lifecycle to resolve logged consumer complaints and delivers outcomes verbally or written to complainants, leadership, and, on occasion, to regulators defined by Bank Advocacy procedures, to include detailed documentation requirements.&nbsp;
</li>
</ul>
<ul>
<li>
In collaboration with partners applies knowledge of Bank products, services, and processes to serve as a resource and advocate in the resolution of complaints of a routine nature.&nbsp;
</li>
</ul>
<ul>
<li>
Identifies business process opportunities and develops summaries to mitigate risks and call out process gaps through proper internal channels for resolution.&nbsp;
</li>
</ul>
<ul>
<li>
Communicates effectively in multiple platforms with complainants, executives, legal, other internal and external customers, and handles all interactions with professionalism and care.&nbsp;
</li>
</ul>
<ul>
<li>
Maintains knowledge of applicable Enterprise and Bank policies, procedures, and regulatory guidelines.&nbsp;
</li>
</ul>
<ul>
<li>
Optimally handles and prioritizes workload to consistently meet individual service level objectives.&nbsp;
</li>
</ul>
<ul>
<li>
Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.&nbsp;
</li>
</ul>
What you have:&nbsp;
<ul>
<li>
Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.&nbsp;
</li>
</ul>
<ul>
<li>
2 years of relevant customer service experience in a financial services, fraud, or insurance industry.&nbsp;
</li>
</ul>
<ul>
<li>
2 years of demonstrated experience in conflict resolution and documentation to include researching and resolving complainant issues and member customer concerns in financial services.&nbsp;
</li>
</ul>
<ul>
<li>
Active CoSA specific licenses and state registrations as the need arises.&nbsp;
</li>
</ul>
<ul>
<li>
Demonstrated experience in difficult verbal communications and developing written communications through open discussion and proactive business partner engagement.&nbsp;
</li>
</ul>
<ul>
<li>
Experience multi-tasking and prioritizing in a fast-paced working environment ranging in complexity, while maintaining attention to detail&nbsp;
</li>
</ul>
What sets you apart:&nbsp;
<ul>
<li>
Experience in complaint handling background with a large Bank. &nbsp;
</li>
</ul>
<ul>
<li>
USAA banking experience (within the last 2-3 years). &nbsp;
</li>
</ul>
<ul>
<li>
Experience with regulatory and consumer high risk complaint handling through verbal and written channels. &nbsp;
</li>
</ul>
<ul>
<li>
Risk and Root cause analysis background (efficient and effective research capabilities-de-escalation background beyond live phone calls, i.e. outbound campaigns, remediation efforts, etc.). &nbsp;
</li>
</ul>
<ul>
<li>
Technical writing skills and/or professional writing background with exposure, i.e. media, news. &nbsp;
</li>
</ul>
<ul>
<li>
De-escalation skillset and ability in resolving complaints timely. &nbsp;
</li>
</ul>
Salary: The salary range for this position is: $51,370 - $92,060.&nbsp;&nbsp;
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. 
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
PandoLogic. Keywords: Chairman, Location: San Antonio, TX - 78212

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Advocacy Advisor-Intermediate, you will within defined guidelines and framework, provide timely, accurate and compliant responses for complaints identified and addressed to USAA's Executive Management Group, Chairman and Board of Directors, general consumers, and/or regulatory agencies. Considers the unique situation and provides an appropriate resolution that balances the need of the company and the individual.&nbsp;&nbsp;
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springsor Tampa, FL. Relocation assistance is not available for this position.&nbsp;
Work Schedule: Monday-Friday 8:30 am-6 pm (Time zone based on your location)
What you'll do:&nbsp;
<ul>
<li>
Acquires and applies industry knowledge of products, services, and processes to serve as the primary point of contact in the resolution of complainant concerns, submitted to Advocacy for escalated handling.&nbsp;
</li>
</ul>
<ul>
<li>
In accordance with business guidance and leadership oversight, examines the work performed by team members and vendor partners for any process or service failures identified within moderately sophisticated complaints that could encompass member harm concerns and/or failures.&nbsp;
</li>
</ul>
<ul>
<li>
Completes the end-to-end lifecycle to resolve logged consumer complaints and delivers outcomes verbally or written to complainants, leadership, and, on occasion, to regulators defined by Bank Advocacy procedures, to include detailed documentation requirements.&nbsp;
</li>
</ul>
<ul>
<li>
In collaboration with partners applies knowledge of Bank products, services, and processes to serve as a resource and advocate in the resolution of complaints of a routine nature.&nbsp;
</li>
</ul>
<ul>
<li>
Identifies business process opportunities and develops summaries to mitigate risks and call out process gaps through proper internal channels for resolution.&nbsp;
</li>
</ul>
<ul>
<li>
Communicates effectively in multiple platforms with complainants, executives, legal, other internal and external customers, and handles all interactions with professionalism and care.&nbsp;
</li>
</ul>
<ul>
<li>
Maintains knowledge of applicable Enterprise and Bank policies, procedures, and regulatory guidelines.&nbsp;
</li>
</ul>
<ul>
<li>
Optimally handles and prioritizes workload to consistently meet individual service level objectives.&nbsp;
</li>
</ul>
<ul>
<li>
Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.&nbsp;
</li>
</ul>
What you have:&nbsp;
<ul>
<li>
Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.&nbsp;
</li>
</ul>
<ul>
<li>
2 years of relevant customer service experience in a financial services, fraud, or insurance industry.&nbsp;
</li>
</ul>
<ul>
<li>
2 years of demonstrated experience in conflict resolution and documentation to include researching and resolving complainant issues and member customer concerns in financial services.&nbsp;
</li>
</ul>
<ul>
<li>
Active CoSA specific licenses and state registrations as the need arises.&nbsp;
</li>
</ul>
<ul>
<li>
Demonstrated experience in difficult verbal communications and developing written communications through open discussion and proactive business partner engagement.&nbsp;
</li>
</ul>
<ul>
<li>
Experience multi-tasking and prioritizing in a fast-paced working environment ranging in complexity, while maintaining attention to detail&nbsp;
</li>
</ul>
What sets you apart:&nbsp;
<ul>
<li>
Experience in complaint handling background with a large Bank. &nbsp;
</li>
</ul>
<ul>
<li>
USAA banking experience (within the last 2-3 years). &nbsp;
</li>
</ul>
<ul>
<li>
Experience with regulatory and consumer high risk complaint handling through verbal and written channels. &nbsp;
</li>
</ul>
<ul>
<li>
Risk and Root cause analysis background (efficient and effective research capabilities-de-escalation background beyond live phone calls, i.e. outbound campaigns, remediation efforts, etc.). &nbsp;
</li>
</ul>
<ul>
<li>
Technical writing skills and/or professional writing background with exposure, i.e. media, news. &nbsp;
</li>
</ul>
<ul>
<li>
De-escalation skillset and ability in resolving complaints timely. &nbsp;
</li>
</ul>
Salary: The salary range for this position is: $51,370 - $92,060.&nbsp;&nbsp;
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. 
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
PandoLogic. Keywords: Chairman, Location: Tampa, FL - 33603

Mid-State Metals LLC provides custom fabrication of miscellaneous and architectural metals. Serving the commercial and industrial construction industry, Mid-State Metals has built a solid reputation for managing and completing an array of projects through our commitment to safety and customer service. Mid-State Metals is a true turn-key miscellaneous metals contractor. From estimating, detailing and design, to Erection and close out, our projects are handled in-house allowing us to adapt quickly to your project needs. Our certified welders and craftsman have the ability to weld and fabricate steel, stainless steel and aluminum. Mid-State Metals LLC is centrally located in Orlando, Florida. We have the ability to ship our custom products throughout the United States. We also erect our products on job sites throughout the Southeastern US.
 
The Project Manager is responsible for planning, managing and leading all activities associated with miscellaneous steel projects from beginning to end while remaining within budget and keeping to project deadlines. This may also include managing the activities of Project Coordinators and other Project Managers.
<ul>
<li>Monitor all costs associated with project and meet with General Manager if costs exceed budget.</li>
<li>Work closely with other management teams including Shop, Field and Detailing departments.</li>
<li>Handle all dealings with key personnel including clients, engineers, architects, detailers and construction teams to identify potential problems and develop resolutions.</li>
<li>Ensure that all terms of contract and obligations are properly maintained.</li>
<li>Ensure complete follow-up of project requirements to ensure customer service.</li>
<li>Prepare reports for management and meet with key personnel to make certain project is on schedule.</li>
<li>Review plans and proposals to determine proper procedures for accomplishing department and company goals.</li>
<li>Assure proper accounting for project change orders. This may include estimating budgets for change orders.</li>
<li>Ensure all details of project are completely documented.</li>
<li>Visit job sites as required.</li>
</ul>
 
HS Diploma and a minimum of 3 years previous experience managing miscellaneous steel projects. Thorough knowledge of the construction industry. Knowledge and understanding of AWS codes. Ability to ready construction blueprints. Strong interpersonal and communication skills with a customer-oriented approach. Ability to withstand pressure and adapt to change. Proficient with MS Office applications.
 
All your information will be kept confidential according to EEO guidelines.
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Flexible spending account</li>
<li>Health insurance</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Referral program</li>
<li>Vision insurance</li>
</ul>
Schedule:
<ul>
<li>Monday to Friday</li>
</ul>
Supplemental Pay:
<ul>
<li>Bonus pay</li>
</ul>
PandoLogic. Keywords: Project Manager, Location: Orlando, FL - 32812

Project Manager

The City of Louisiana seeks a full‑time City Administrator to serve as Chief Administrative Officer and Assistant to the Mayor. Must be at least 21 years old. Prefer degree in public/municipal administration or equivalent (min. 1 year) in finance, administration or public relations. Key duties: - Coordinate and supervise all city departments (except Police) and attend City Council meetings. - Purchasing agent; prepare bid specs and oversee procurements per city policy. - Develop annual and mid‑year budgets; produce monthly financial reports. - Serve as personnel officer: recommend classification/pay plans, approve staff actions within policy, and recommend department head appointments/removals. - Apply for state/federal aid, prepare press releases, maintain city records and property inventories. - Authority to investigate departments and overrule department heads when needed (subject to Mayor and Council). Compensation: Competitive, commensurate with experience. To apply: Send resume, cover letter and three references to C/O City Clerk, City of Louisiana 202 South 3rd St. Louisiana, MO 63353 Deadline: September 15th, 2025 Questions: email - <a href="mailto:cityclerk@louisianamo.gov" target="_blank">cityclerk@louisianamo.gov</a> or call 573-754-4132 The City of Louisiana is an Equal Opportunity Employer.
JobiqoTJN. Keywords: Chief Administrative Officer (CAO), Location: Louisiana, MO - 63353

31 Executive / Management Jobs