Coordinator - One-Stop (Workforce Development Services)
Job Description
Job Description
The Coordinator – One-Stop is responsible for coordinating daily operations and partner activities within the East Central Illinois WorkNet/American Job Center and its affiliate sites. The position ensures smooth delivery of customer services, partner collaboration, and compliance with Workforce Innovation and Opportunity Act (WIOA) requirements.
The Coordinator – One-Stop serves as the on-site liaison between partner agencies, staff, and management; oversees the reception and resource room areas; supports the referral and customer-tracking systems; and assists in coordinating staff training, events, and facility usage. The position promotes a seamless, integrated, and customer-focused experience for job seekers, employers, and community partners.
Requirements
- Bachelor’s degree in Human Services, Public Administration, Workforce Development, or related field, or equivalent combination of education and experience.
- Knowledge of public programs, systems, technology, and partner collaboration models.
- Experience in customer service, coordination, or public program operations.
- Strong organizational skills and ability to balance multiple priorities.
- Effective oral and written communication skills.
- Proficiency with databases and data reporting systems
- Please submit at least three professional reference letters with your job application. The references should be from current or prior employers.
Summary
Schedule: 8:30 a.m. – 5:00 p.m., M-F
Worksite: RPC Workforce Development Services – Champaign, Illinois
Status: Full-Time/37.5 hours per hour
Starting Wage: $24.00 - $26.00
Company DescriptionWho We Are
Champaign County Regional Planning Commission logoThe Champaign County Regional Planning Commission is an intergovernmental membership organization that provides a variety of programming in the areas of regional, environmental and transportation planning; economic, community, and workforce development; social services; early childhood education; and technical assistance in East Central Illinois. As a multi-faceted government agency, the Commission administers over 140 federal and state grants and contracts with an annual operating budget of $80 million and a staff of over 340 professionals housed in 20 locations serving over 30,000 clients annually.
In 2016, the Champaign County Regional Planning Commission reached a 50-year milestone in promoting, planning, and facilitating improvements to the health, safety, welfare, education, economic conditions, environment, and development within our region. We are proud of our many achievements over the past 50 years and look forward to continuing to devel
Company Description
Who We Are\r\n\r\nChampaign County Regional Planning Commission logoThe Champaign County Regional Planning Commission is an intergovernmental membership organization that provides a variety of programming in the areas of regional, environmental and transportation planning; economic, community, and workforce development; social services; early childhood education; and technical assistance in East Central Illinois. As a multi-faceted government agency, the Commission administers over 140 federal and state grants and contracts with an annual operating budget of $80 million and a staff of over 340 professionals housed in 20 locations serving over 30,000 clients annually.\r\n\r\nIn 2016, the Champaign County Regional Planning Commission reached a 50-year milestone in promoting, planning, and facilitating improvements to the health, safety, welfare, education, economic conditions, environment, and development within our region. We are proud of our many achievements over the past 50 years and look forward to continuing to devel