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Job Description

Job Description

Intro:

Are you looking for a career where you can contribute to safety and make a meaningful difference every day? At General Security Services Corporation (GSSC), security is more than a service – it’s a responsibility built on trust, professionalism, and integrity.

Since 1946, GSSC (DBA Midwest Patrol) has proudly protected the communities we serve through physical and electronic security solutions. Whether you’re an experienced security professional or just starting your career, we offer paid training and a supportive team to help you succeed. If you’re ready to join a team where protecting people and property is a shared mission, we encourage you to apply.

This individual will be trained to work at multiple locations and will provide flexible coverage as needed. The Special Operations Officer will be assigned shifts based on operational needs and may work at various client sites.

Benefits:

• Competitive compensation & PTO
• Progressive pay increases
• Medical, Dental, Vision
• 401(k) with Company Match
• Paid training
• Promotional and advancement opportunities available
• Employee Referral & Retention Bonus Program

Hours:

Hours will vary based on operational needs and may include day, evening, overnight, and weekend shifts. Special Operations Officers must be available to work a variety of schedules to provide coverage when needed.

Summary:

Reporting to the Operations Manager, the Security Officer – Special Operations is a vital team member that fills in for Officers during shortages, assists with start-ups at new accounts until permanent Security Officers can be hired, trains new Security Officers, and occasionally provides safe and secure transportation of individuals. These Officers will gain a broad and specialized knowledge of various high-profile posts. Ideally, these Officers will develop career paths to further grow within the company and will be evaluated for leadership and further growth potential.

Job Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the job responsibilities.

• Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel.
• Patrols assigned site on foot or in a vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, mechanical problems, and unauthorized persons.
• Enforces required security regulations and procedures pursuant to Post Orders and or the Facility Security Plan pertaining to personnel, visitors, and premises.
• Assist in start-ups at new accounts until permanent Security Officers can be hired to include working the site, writing post orders, and training newly assigned permanent Security Officers.
• Fill in for Officers during shortages due to vacations, call-offs, no shows, suspensions, holidays, etc.
• Responds to client inquiries in an expeditious manner.
• Monitors CCTV and alarm systems and provides appropriate response where applicable
• Ensures all CCTV and alarm systems are functional where applicable.
• Reacts appropriately, promptly and in accordance with Post Orders in emergency situations.
• Generates clear and concise written reports of shift activities.
• May occasionally provide safe and secure transportation of individuals to and from treatment, state agencies and private facilities.
• Maintains safe driving practices and vehicle care procedures as required.
• Creates a positive working environment and strong teamwork.
• Ensures compliance with all GSSC policies and procedures, federal regulations, state statutes, and specifications per client contracts.
• Interacts professionally and engages with client personnel, vendors, contractors, and members of the public.
• Provides excellent customer service.
• Expect to work on weekends and holidays with limited notice, and work during “high need” periods.
• Specific duties or tasks may vary and be documented separately. The employee may not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
  

Minimum qualifications include the following:

• Must have a High school diploma or equivalent
• Valid driver’s license and clear driving record
• Must be able to read, write and speak English
• A US Citizen or Alien lawfully authorized to work in the United States
• Must pass State & Federal background checks and drug screen
• Must have a valid driver’s license, pass Motor Vehicle Record Check, and maintain appropriate driving record.
• Must successfully complete GSSC Basic Training
• Ability to meet and maintain applicable state, county, and municipal licensing requirements
• Excellent communication (verbal and written), administrative, customer service and organizational skills
• Must successfully complete GSSC Basic Training
• Basic computer skills
• Ability to demonstrate critical thinking
• Ability to project a professional and positive attitude while maintaining confidentiality

Preferred qualifications include the following:

• 1 or more years of experience in the security, law enforcement, or military industries
• Military, Veteran, Law Enforcement, Corrections or Security related experience

Physical, Mental and Environmental Requirements:

With or without reasonable accommodation, the physical and mental requirements of the job may include the following:

• Seeing, hearing, speaking, and writing clearly.
• Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
• Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
• Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
• Must be able to push, pull or drag and adult to safety from hazardous situations.
• Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.
• Ability to safely operate a motor vehicle for extended periods of time, while frequently safely entering and exiting the motor vehicle.
• Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers.

Expectations

• Schedule flexibility.
• Positive, supportive, collaborative, and team player mindset.
• Ensure compliance with GSSC policies and procedures.
• Ensure operational compliance with federal regulations and state statutes.
• Following GSSC core values.

We are an EOE/AA/DISABILITY/VETERANS/GENDER NEUTRAL employer. Historically underrepresented candidates are strongly encouraged to apply.