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*Please note that the position is based in Sofia, Bulgaria, and our client will assist you to relocate.
Are you ready to take the next step in your career?&nbsp;
If your answer is&nbsp;YES&nbsp;- join the leader of the Customer Experience sector!
As a&nbsp;Customer Support Analyst in a Fintech Account with Swedish and English&nbsp;you will be a part of a great team and all together will:
<ul>
<li>Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units</li>
<li>Provide timely reply and accurate information on the client's request</li>
<li>Assist customers through multiple channels, including phone, email, and chat</li>
<li>Identify and assess customers’ needs to achieve satisfaction</li>
</ul>
Requirements
As a candidate, you do not need to have experience in a similar role but you should be fluent in&nbsp;Swedish and English - C1/B2-equivalent.
Benefits
Our Client Offers:
<ul>
<li>Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)</li>
<li>Fully paid training</li>
<li>Stable job and career development opportunities</li>
<li>Attractive salary</li>
<li>Additional health insurance</li>
<li>50+ benefits and services to choose from</li>
<li>Positive international working environment</li>
<li>Support and learning</li>
<li>Assistance with relocation for candidates residing outside Bulgaria</li>
</ul>
Our client cares about the well–being of their employees, invest in their future growth, and encourage fun and team-building projects!
Does it sound like the perfect job for you?&nbsp;Apply now!

Swedish-speaking Customer Support Agent for Finance in Sofia Bulgaria

Join Our Client’s Search Engine Customer Support Team in Athens!
Are you tech-savvy and passionate about everything online? We are currently hiring on behalf of our client, a global leader in digital customer support, for their Search Engine Customer Experts team based in Athens, Greece.
We’re looking for Swedish-speaking candidates with strong English skills who are ready to relocate to Athens and become part of a dynamic, international team in a state-of-the-art work environment.
About the Role
In this position, you’ll become a digital expert across a wide range of Google tools. After completing a comprehensive training program, you’ll be responsible for:
<ul>
<li>Supporting businesses in improving their online presence on the world’s most used search engine</li>
<li>Advising entrepreneurs on how to manage their reputation and be found more easily by their customers</li>
<li>Troubleshooting and resolving technical issues or escalating complex cases as needed</li>
<li>Promoting relevant products and services when appropriate</li>
</ul>
Requirements
What We’re Looking For
To be successful in this role, you should bring:
<ul>
<li>Fluency in Swedish and good command of English</li>
<li>A strong customer service mindset and excellent communication skills</li>
<li>Confidence in using computer systems, the internet, and MS Office</li>
<li>Familiarity with Google tools such as Google Maps, Docs, Sheets, Slides, etc.</li>
<li>Basic understanding of Chrome OS and Android operating systems</li>
</ul>
Benefits
What Our Client Offers
<ul>
<li>A full relocation package, including flight, hotel accommodation, and assistance finding permanent housing – all free of charge</li>
<li>A competitive monthly salary + two extra salaries per year</li>
<li>Private health insurance and access to numerous discounts</li>
<li>Paid training with certified instructors</li>
<li>Great opportunities for career development and growth</li>
<li>Fun company events, social initiatives, and community involvement</li>
<li>Free online Greek language courses</li>
<li>A modern office with comfortable break areas and a multicultural atmosphere</li>
<li>A diverse and inclusive environment – certified as a Great Place to Work</li>
</ul>
This is an excellent opportunity to build an international career, represent a globally recognized brand, and gain valuable digital skills – all while enjoying life in sunny Greece.
<h3>Ready to take the leap? Apply today and let us support you every step of the way!</h3>

Swedish-speaking Customer Service Agent - Athens

Join our client's Swedish-speaking Customer Support Team in Crete!
We are currently hiring on behalf of our client, a leading global fintech company, and looking for Swedish-speaking customer support experts to join their Nordic team in Chania, Crete – one of the world’s most beautiful and sun-filled destinations.
Do you want your workplace to be just steps away from crystal-clear beaches? Would you love to live in a place where sunshine, delicious Greek food, and a vibrant culture are part of everyday life? This is your opportunity to gain valuable international experience while working with one of the most innovative digital payment companies in the world.
About the role:
As part of the Swedish-speaking customer support team, you will assist customers with a wide range of inquiries regarding online transactions, account questions, and payment troubleshooting. You'll be trained by certified instructors and supported every step of the way to ensure you can deliver exceptional service.
Requirements
What you'll do:
<ul>
<li>Handle customer inquiries via phone, email, chat, and video</li>
<li>Assist with issues related to online payments, bank transfers, and purchases</li>
<li>Provide a positive customer experience with empathy and professionalism</li>
<li>Work with sensitive financial information securely and responsibly</li>
<li>Share knowledge and support your colleagues in a collaborative team environment</li>
</ul>
What you'll bring:
<ul>
<li>Fluency in Swedish and good command of English</li>
<li>Great communication and interpersonal skills</li>
<li>Previous experience in customer support is a plus</li>
<li>A problem-solving mindset and strong attention to detail</li>
<li>Basic tech savviness and the ability to multitask</li>
<li>A team player with a positive and proactive attitude</li>
</ul>
Benefits
What’s offered:
<ul>
<li>Full relocation support (free flight to Crete and airport pick-up)</li>
<li>Free accommodation or housing allowance during your entire employment</li>
<li>Competitive monthly salary + 2 extra salaries per year</li>
<li>Attractive performance bonuses</li>
<li>Paid training with certified instructors</li>
<li>Private health insurance and discounts on services and products</li>
<li>Access to an on-site gym and recreational areas</li>
<li>Fun events and community-building activities</li>
<li>Free online Greek language courses</li>
<li>Career development opportunities within an international company</li>
<li>A welcoming, diverse, and inclusive work environment</li>
</ul>
This is more than just a job – it’s a chance to grow your career, experience life in Greece, and work for a global company known for innovation, inclusion, and excellence. Apply today and start your journey!

Swedish-speaking Customer Service Agent - Crete

Join a leading tech support team in Greece – Swedish-speaking Customer Support Expert (Work from home in Greece)
Start date: 24th of July 2025
Are you passionate about the latest technology and fluent in Swedish? We're currently hiring on behalf of one of the world’s top tech companies for their growing customer support team based in Greece.
Our client is a major player in the global technology industry, and this is a fantastic opportunity to join a well-established team that provides customer support for innovative mobile and desktop devices.
Your role:
<ul>
<li>Communicate with customers via phone, chat, and email</li>
<li>Troubleshoot technical issues related to mobile devices (phones, tablets, etc.)</li>
<li>Assist with account security and password-related queries</li>
<li>Guide customers through repair set-ups for hardware issues</li>
<li>Escalate unresolved issues to second-level support when needed</li>
<li>Ensure high levels of customer satisfaction and professionalism</li>
</ul>
Requirements
Your profile:
<ul>
<li>Fluent in Swedish and confident in English (spoken and written)</li>
<li>Comfortable with iOS/macOS or similar technology</li>
<li>Strong communication and problem-solving skills</li>
<li>Previous customer service experience is a plus</li>
</ul>
Benefits
What’s offered:
<ul>
<li>Full relocation support (including flight and hotel, plus housing assistance)</li>
<li>Competitive monthly salary + 2 extra salaries per year</li>
<li>Health benefits, discounts, and wellness programs</li>
<li>Paid training with certified instructors</li>
<li>Opportunities for professional development and career growth</li>
<li>Modern, multicultural office environment</li>
<li>Free online Greek language courses</li>
<li>A chance to work for a certified “Great Place to Work”</li>
</ul>
This is a great opportunity to build your international career, represent a globally recognized tech brand, and enjoy life in sunny Greece!

Swedish-speaking Customer Support Agent (work from home in Greece)

Founded in 2008, our client is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, our client is running a wide range of exciting brands across multiple markets.&nbsp;Managing a multi-brand portfolio on its proprietary platform, offering a secure, innovative, and entertainment-driven player experience in both casino and sports. Or client is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.
Location:&nbsp;St. Julian’s, Malta (Hybrid)
Our client doesn’t settle for ‘OK’. They strive to offer the best possible customer experience to their entire base of loyal customers. That means having best in class customer experience to be able to solve queries, enhance and exceed all expectations their players have. This isn’t your typical CS role, you will be taking things to the next level!
They are looking for passionate, people-centric individuals with great communication skills, to join their friendly, fun and creative team. Sounds like you? Read on...
You will become an expert on our clients sportsbook and casino brands and service. Directing your positive energy to all calls, chats and emails, assisting our clients customers with any queries they might have, daily. No day is the same in this role and that's what makes this role exciting.
Don’t you hate it when it’s tough to get a straight answer? So does our client! And that's the reason why you as their Customer Service Star, will be a one stop shop for all service, account and payments related needs of their players.
Sharing your ideas to keep improving our clients system, and making sure they stay on top of the game is important to them, so providing valuable feedback to Team Leaders and Country Managers and keeping the Knowledge base fresh is a significant part of your role. Responsibilities:
<ul>
<li>Resolve customer queries via calls, live chat and email</li>
<li>Take ownership of customer cases that cannot be resolved at the point of contact and see through to full resolution</li>
<li>Communicate directly with other teams and providers to solve customer problems in the most efficient way</li>
<li>Approve customer withdrawals upon request from the player</li>
<li>Process KYC and documentation, conduct any enhanced due diligence required</li>
<li>Run daily security checks including reports on new customer accounts and payment transactions to protect the business from technical issues and abuse</li>
<li>Contribute to team effort by achieving personal KPIs to support departmental SLAs</li>
<li>Provide insight into current customer feedback and help shape our clients systems, processes and self-service outlets, such as their&nbsp;FAQs and Knowledgebase, both within CS&nbsp;and the wider Country Management</li>
<li>Ad hoc tasks as required by the CS Management such as analysing customer contact trends and patterns, and providing context around these</li>
</ul>
Requirements
About You:
<ul>
<li>Fluent knowledge of Dutch- both written and spoken</li>
<li>A keen interest in sports and casino</li>
<li>Analytical and problem-solving skills</li>
<li>Able to adapt to shift work</li>
<li>Customer service experience is considered a plus</li>
<li>Able to multitask</li>
</ul>
Benefits
Development &amp; Growth:
With our client, they are committed to your continuous growth. With the internal Academy Programme, you will have the opportunity to expand your knowledge in key areas such as escalations, fraud, compliance, commercial, and product. This programme is designed to foster your career development, providing you with the tools and insights needed to grow into a more versatile, well-rounded professional. Our client prioritises investing in your potential, helping you thrive in your current role while opening doors to more opportunities within their company.
So what can you expect from our client as a place of work?
<ul>
<li>A competitive relocation package including a company bonus scheme!&nbsp;</li>
<li>Fantastic quarterly team events and weekly company events.</li>
<li>A one-time bonus to help you set up a comfortable workstation at home (our client is truly Hybrid!)</li>
<li>On top of our clients Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere.</li>
<li>Wellbeing allowance.</li>
<li>A comprehensive, International Private Health Insurance.</li>
<li>Breakfast at the office on Tuesdays.</li>
<li>Lunch at the office on Mondays and Wednesdays.</li>
</ul>

Dutch-speaking Customer Support Agent for iGaming client in Malta

Are you ready to take the next step in your career? If your answer is&nbsp;YES&nbsp;- Customer Experience sector!
As a&nbsp;Customer Support Analyst in a Fintech Account with Danish and English&nbsp;you will be a part of a great team and all together will:
<ul>
<li>Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units</li>
<li>Provide timely reply and accurate information on the client's request</li>
<li>Assist customers through multiple channels, including phone, email, and chat</li>
<li>Identify and assess customers’ needs to achieve satisfaction</li>
</ul>
Requirements
As a candidate, you do not need to have experience in a similar role but you should be fluent in&nbsp;Danish and English - C1/B2-equivalent.
Benefits
Our client Offers:
<ul>
<li>Fully paid training</li>
<li>Stable job and career development opportunities</li>
<li>Attractive salary</li>
<li>Additional health insurance</li>
<li>50+ benefits and services to choose from</li>
<li>Positive international working environment</li>
<li>Support and learning</li>
<li>Assistance with relocation for candidates residing outside Bulgaria</li>
</ul>

Danish-speaking Customer Support Agent to Sofia, Bulgaria

Are you passionate about creating a safer online environment where scams, fraud and cyber grooming are prevented?
Our client has exciting opportunities for Full-Time German-Speaking Customer Support Agents/Moderators in sunny Malta!
As a Customer Support Agent, you’ll play a crucial role in responding to customer questions and complaints via email (no phone calls) and reviewing content across marketplaces, ensuring compliance with company guidelines and country-specific laws. By doing so, you’ll contribute to a secure online space for users to interact with each other.&nbsp;&nbsp;
Responsibilities:
<ul>
<li>View and review user generated content</li>
<li>Respond to customer inquiries on all topics by maintaining a positive, empathetic and professional attitude towards the customers</li>
<li>Follow communication procedures and processes</li>
<li>Evaluate and make decisions in accordance with defined policies and guidelines</li>
</ul>
Requirements
Previous experience is not required. What our client values most is your enthusiasm and commitment to create a positive impact in the digital sphere.&nbsp;If you have strong German reading and writing abilities, along with basic to conversational English skills, excellent computer proficiency, decision-making skills, attention to detail,&nbsp;proactive mindset, our client wants you as part of their amazing team!
Their team collaboratively covers rotational morning and late shifts until midnight, with the added flexibility of working from the comfort of your home in Malta! Moreover, they offer great relocation packages for international candidates.
Benefits
What distinguishes our client from others
﻿Job&nbsp;Satisfaction:&nbsp;Our client takes pride in working as teams that protect millions of users from scammers.&nbsp;Their work makes the internet a safer place to be!
Career Opportunities and Rewards:&nbsp;Our client encourages personal and professional growth, thanks to their performance-based level progress system. In addition, they also have team performance bonuses to reward the efforts of their teams.
Caring Culture:&nbsp;Our client’s managers and employees care and actively support each other.&nbsp;Join them in Malta and they will become your support network.&nbsp;
Flexible Shifts:&nbsp;No night shifts! Work with managers who understand your personal challenges and will do their best to accommodate your commitments or emergencies.&nbsp;They offer flexible shifts to ensure work-life balance.
Remote Working:&nbsp;Embrace the freedom of working from the comfort of your own home in Malta. They also offer the option to work remotely from abroad for a few weeks within the EU per year.
Health Insurance:&nbsp;Your well-being is a priority. Our client provides comprehensive health coverage and professional well-being support.

German-speaking Content Moderator to work from home in Malta

Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes 💛
What you will do:
<ul>
<li>Provide exceptional customer support via emails, calls and chats</li>
<li>Troubleshoot technical issues and provide step-by-step guidance to customers </li>
<li>Collaborate with other departments to resolve customer inquiries</li>
<li>Escalate complex issues to the appropriate team for resolution</li>
<li>Document customer interactions </li>
<li>Improve customer support processes and procedures</li>
<li>Maintain high level of product knowledge </li>
<li>Stay up to date with the product updates and changes</li>
</ul>
What you need to succeed in this role:
<ul>
<li> Excellent German and English is a must (both spoken and written) </li>
<li>At least 1–2 years of experience in customer support in fast-paced environment</li>
<li>Strong problem-solving and troubleshooting skills </li>
<li>Attention to details</li>
<li>Familiarity with CRM systems and basic technical support</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)</li>
</ul>
Benefits and Perks:
<ul>
<li>Fixed schedule: Monday to Friday, 9 AM–6 PM, Poland time</li>
<li>Opportunity to work fully remotely</li>
<li>Inclusive international environment</li>
<li>Compensation in EUR</li>
<li>Good bonuses for referring friends</li>
<li>Paid intensive training and probation</li>
<li>Work-life balance</li>
<li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
</ul>
Who we are:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: <a href="http://www.supportyourapp.com/" target="_blank">www.supportyourapp.com</a>
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

(German & English) Technical Support Consultant (Poland, remote)

Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes 💛
What you will do:
<ul>
<li>Provide exceptional customer support via emails, calls and chats</li>
<li>Troubleshoot technical issues and provide step-by-step guidance to customers </li>
<li>Collaborate with other departments to resolve customer inquiries</li>
<li>Escalate complex issues to the appropriate team for resolution</li>
<li>Document customer interactions </li>
<li>Improve customer support processes and procedures</li>
<li>Maintain high level of product knowledge </li>
<li>Stay up to date with the product updates and changes</li>
</ul>
What you need to succeed in this role:
<ul>
<li> Excellent German and English is a must (both spoken and written) </li>
<li>At least 1–2 years of experience in customer support in fast-paced environment</li>
<li>Strong problem-solving and troubleshooting skills </li>
<li>Attention to details</li>
<li>Familiarity with CRM systems and basic technical support</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)</li>
</ul>
Benefits and Perks:
<ul>
<li>Fixed schedule: Monday to Friday, 7 AM–4 PM, Portugal time</li>
<li>Opportunity to work fully remotely</li>
<li>Inclusive international environment</li>
<li>Compensation in EUR</li>
<li>Good bonuses for referring friends</li>
<li>Paid intensive training and probation</li>
<li>Work-life balance</li>
<li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
</ul>
Who we are:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: <a href="http://www.supportyourapp.com/" target="_blank">www.supportyourapp.com</a>
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

(German & English) Technical Support Consultant (Portugal, remote)

Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes 💛
What you will do:
<ul>
<li>Provide exceptional customer support via emails, calls and chats</li>
<li>Troubleshoot technical issues and provide step-by-step guidance to customers </li>
<li>Collaborate with other departments to resolve customer inquiries</li>
<li>Escalate complex issues to the appropriate team for resolution</li>
<li>Document customer interactions </li>
<li>Improve customer support processes and procedures</li>
<li>Maintain high level of product knowledge </li>
<li>Stay up to date with the product updates and changes</li>
</ul>
What you need to succeed in this role:
<ul>
<li> Excellent German and English is a must (both spoken and written) </li>
<li>At least 1–2 years of experience in customer support in fast-paced environment</li>
<li>Strong problem-solving and troubleshooting skills </li>
<li>Attention to details</li>
<li>Familiarity with CRM systems and basic technical support</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)</li>
</ul>
Benefits and Perks:
<ul>
<li>Fixed schedule: Monday to Friday, 8 AM–5 PM, Italy time</li>
<li>Opportunity to work fully remotely</li>
<li>Inclusive international environment</li>
<li>Compensation in EUR</li>
<li>Good bonuses for referring friends</li>
<li>Paid intensive training and probation</li>
<li>Work-life balance</li>
<li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
</ul>
Who we are:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: <a href="http://www.supportyourapp.com/" target="_blank">www.supportyourapp.com</a>
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

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