<h3>Job Description</h3>
Job Description
NorthStar Auto is seeking a highly motivated Warranty Administrator to join our accounting and finance team in Moon Twp Chevrolet. As a Warranty Administrator, you will play a vital role in ensuring the smooth operation of our warranty processes and procedures. This is a full-time position with a base salary and commission structure, providing an exciting opportunity for growth within the auto industry.&nbsp;
We offer excellent benefits and a compensation plan commensurate to your level of experience, certification and training.&nbsp;&nbsp;&nbsp;
Includes:
<ul>
<li>Medical, Dental and Vision Insurance with low deductibles</li>
<li>Paid Vacation, Holidays &amp; Uniforms</li>
<li>Paid $10,000 Life Insurance Policy</li>
<li>401k Program includes up to 6.0% Company participation</li>
<li>Family Owned and Operated</li>
<li>Free Lunch provided every Friday and Saturday</li>
</ul>
 Responsibilities:
<ul>
<li>&nbsp;Process warranty claims and ensure they are accurate and compliant with manufacturer and dealership guidelines.</li>
<li>Communicate with customers and manufacturers to resolve any claim discrepancies or issues.</li>
<li>Maintain accurate records of all warranty claims, payments, and related documentation.</li>
<li>Review and audit warranty claims to identify any potential fraudulent activities.</li>
<li>Collaborate with service and parts departments to ensure warranty repairs are completed in a timely and efficient manner.</li>
<li>Monitor and report on warranty claims performance metrics, identifying areas for improvement and implementing solutions.</li>
<li>Assist in training and educating staff on warranty processes and procedures.</li>
<li>Stay current on manufacturer and dealership warranty policies and procedures.</li>
</ul>
 Requirements:
<ul>
<li>&nbsp;High school diploma or equivalent; Bachelor's degree in accounting or finance preferred.</li>
<li>At least 2 years of experience in a warranty administration role within the auto industry.</li>
<li>Knowledge of manufacturer and dealership warranty policies and procedures.</li>
<li>Strong attention to detail and analytical skills.</li>
<li>Excellent communication and customer service skills.</li>
<li>Proficient in Microsoft Office and other relevant software.</li>
<li>Ability to work independently and in a team environment.</li>
<li>Must be able to pass a background check and drug screening. &nbsp;</li>
</ul>
Please forward your Resume to:&nbsp; &nbsp;<a href="mailto:dstewart@northstarmotors.com" target="_blank">dstewart@northstarmotors.com</a>
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Warranty Administrator

<h3>Job Description</h3>
Job Description
Job Summary
As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!
In this role, you can expect to:
· Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
· Have extensive knowledge of the products we sell and the services we provide
· Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
· Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
· Source parts from outside vendors and coordinate delivery
· Prepare end of shift drop and shift report; Understand various payment types
· Maintain the safety of both our customers and team members
What we’d like to see:
· A dedicated individual who works well with others and is excited to be part of our team!
· High School Diploma or GED
· Good verbal and written communication skills
· Previous cashier and customer service experience; experience in repair or parts shop preferred
· Strong suggestive selling skills
· Basic computer skills
· Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
· A valid driver’s license
Typical Physical Demands
In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
Work Environment
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

Truck Service Advisor

<h3>Job Description</h3>
Job Description
BMW of the Main Line is looking for a skilled Automotive Warranty Administrator.&nbsp; Our Warranty department assists with all aspects of dealership warranty responsibilities.&nbsp; The Warranty Administrator will assist the &nbsp;dealerships to improve performance and service quality. The Warranty Administrator assists in warranty submission, provides dealerships with warranty best practices to expand their knowledge of services and focuses on improving performance and processes in an effort to better support dealership operations.
Warranty Administrator Responsibilities:
<ul>
<li>Process warranty claims for payment in accordance with all manufacturer policies and procedures.&nbsp; The administrator will review all repair orders for manufacturer compliance and correct any issues with dealership before submitting to manufacturer.</li>
<li>Ensure all returned claims are addressed proactively with dealership and corrected with manufacturer as quickly as possible.</li>
<li>Review open warranty Repair Orders as requested.&nbsp; Provide the appropriate labor operations and compliance guidance to dealership and ensure guidelines are being followed at all times.&nbsp; Respond promptly and directly with appropriate dealership staff with any updates to corrections needed to the repair orders.&nbsp;</li>
<li>Warranty Administrator is responsive to reconcile the Warranty Receivables schedule for all outstanding amounts.&nbsp; Warranty Administrator is responsible to identify issues, correct issues with appropriate dealership parties and submit correct documentation to the manufacturer.&nbsp; This is an on-going expectation and to be maintained weekly.</li>
</ul>
Warranty Administrator&nbsp;Requirements:
<ul>
<li>BMW and MINI Brand experience minimum of 1 year</li>
<li>CDK DMS Experience minimum of 1 year</li>
<li>High School Diploma or equivalent.</li>
<li>Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.</li>
<li>Decisiveness and attention to detail.</li>
<li>Proficiency with necessary technology, including computers, Microsoft Office, etc.</li>
<li>Polite, professional and strong attention to detail</li>
<li>Ability to work well with others and maintain appropriate communications with multiple dealerships</li>
</ul>
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.&nbsp;

Experienced Automotive Warranty Administrator

<h3>Job Description</h3>
Job Description
Service Advisor – Automotive
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
<ul>
<li>Greet service department customers promptly and courteously—attitude is everything!</li>
<li>Listen to customers and clearly translate repair needs to techs</li>
<li>Upsell additional services using low pressure, high integrity methods</li>
<li>Provide accurate repair/maintenance estimates</li>
<li>Adhere to policies on vehicle care and operation</li>
<li>Follow up on each repair and keep customers informed of progress</li>
<li>Sell and manage extended warranties</li>
<li>Inspect repair quality and ensure all work is complete</li>
<li>Notify customers when vehicles are ready for pick up</li>
<li>Review and explain repairs and associated costs with customers</li>
<li>Handle minor customer concerns and complaints</li>
<li>Keep Service Manager informed of all problems and potential problems</li>
<li>Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards</li>
</ul>
Benefits Offered
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>401(k)</li>
<li>Basic Life Insurance</li>
<li>Accident &amp; Critical Illness Insurance</li>
<li>Paid Training</li>
<li>Short Term Disability</li>
<li>Employee Discount Program</li>
</ul>
About Us
Family Car Group is a reputable, well-established, family-owned, and operated auto dealership group with a strong presence in our community. Our dealerships are dedicated to providing an amazing car-buying experience and provide a large selection of high-quality vehicles. Our goal is to dramatically enhance the car buying and servicing experience for our customers by building relationships based on mutual respect and complete transparency.
Family Car Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence. 
Apply today!

Service Advisor

<h3>Job Description</h3>
Job Description
We are seeking an enthusiastic individual that excels in customer service. &nbsp;Job duties would include:
 
<ul>
<li>Greeting clients at the service department write up area.</li>
<li>Checking in clients at the service department write up area</li>
<li>Answering phones in the service department at peak call times</li>
<li>Portering cars around the service department</li>
</ul>
 
Additional duties could include:
 
<ul>
<li>Writing customer repair orders</li>
<li>Performing service and parts follow up calls</li>
<li>Scheduling service department appointments</li>
</ul>
 
Our dealership is open Monday through Saturday. &nbsp;Wages and schedule are flexible. &nbsp;We are primarily seeking to fill a part time position; however, full time could be discussed based on applicants desire and ability.

AUTOMOTIVE CUSTOMER SERVICE SPECIALIST/SERVICE ADVISOR IN BILLINGS MT; COMPETITIVE WAGE; DEALER HAS

<h3>Job Description</h3>
Job DescriptionJob Description: Automotive Service Advisor&nbsp; If you believe Customer Service &nbsp;is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! As a&nbsp;Service Advisor&nbsp;you will be responsible to meet and greet service customers promptly in a professional and courteous manner. Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs. Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.&nbsp; Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers. Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services. Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines. Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up. Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer. Meet requirements of the state and federal law for automobile repair and consumer protection. Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors. Job Requirement:Two or more years of previous experience as a service advisor. High school diploma or equivalent. Valid driver license in the state that you will work and a good driving record. Great attitude with high-energy personality. Excellent customer service skills. Professional appearance and work ethic. Ability to work well in a process driven environment. Outstanding communication skills in both verbal and written. Benefits&nbsp;include a lucrative compensation plan, paid time off, medical,&nbsp;and employee vehicle purchase program. &nbsp; Its Time To Make The Most Important Move Of Your Career! When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an&nbsp;Equal Opportunity Employer and a drug free workplace. We Would Really Like To Hear From You! Apply By Clicking The 'Apply Now' Button

<h3>Job Description</h3>
Job DescriptionDescription:
About Us:
At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge.
Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values.
Job Purpose:
Under the direction of the Warranty Manager, the Warranty Analyst works with suppliers and manufacturers to file warranty claims, honoring our commitments by ensuring timely and accurate claim processing. The Warranty Analyst creates positive experiences by maintaining clear and effective communication with suppliers and manufacturers. They foster lifelong learning by staying updated on warranty policies and best practices. Exhibiting a pioneering spirit, the Warranty Analyst seeks innovative ways to streamline the claim filing process. Demonstrating good stewardship, they manage warranty claims efficiently to protect the company's financial interests.
Essential Duties and Responsibilities:
Honoring Commitments:
<ul>
<li>Process warranty claims for multiple locations, ensuring each claim is handled promptly and accurately to meet our obligations to customers and suppliers.</li>
<li>Reconcile warranty financial schedules, maintaining accurate records to fulfill our financial responsibilities.</li>
</ul>
Creating Positive Experiences:
<ul>
<li>Answer warranty-related questions, providing clear and helpful information to customers and staff, thereby enhancing their overall experience.</li>
<li>Coordinate the processing of dealer-sponsored warranty claims for assigned fleets, ensuring a smooth and efficient process that meets customer expectations.</li>
</ul>
Fostering Lifelong Learning:
<ul>
<li>Stay informed about warranty policies and best practices, continuously improving knowledge and skills to better serve our locations and customers.</li>
</ul>
Exhibiting a Pioneering Spirit:
<ul>
<li>Seek innovative solutions to streamline the processing of warranty claims, enhancing efficiency and effectiveness across multiple locations.</li>
</ul>
Demonstrating Good Stewardship:
<ul>
<li>Travel to locations as needed, managing resources responsibly to provide necessary support and ensure the consistent application of warranty processes and policies.</li>
</ul>
The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Competencies:
<ul>
<li>Priority Setting</li>
<li>Customer Service</li>
<li>Technical Knowledge</li>
<li>Strong Analytical Skills</li>
<li>Strong Written and Verbal Communication Skills</li>
</ul>
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent and two years of related work experience required.</li>
<li>Intermediate computer skills, including Google Apps.</li>
<li>Demonstrated organizational skills, attention to detail, and ability to work independently are required.</li>
<li>Knowledge of the transportation industry.</li>
<li>Valid driver's license required.</li>
</ul>
Employee Benefits:
Insurance:
<ul>
<li>Medical - PPO and HDHP options</li>
<li>Flexible Spending Account (FSA)</li>
<li>Health Savings Account (HSA) with company match</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Accident &amp; Critical Illness Insurance</li>
<li>Group Term Life Insurance (company paid)</li>
<li>Short and Long-Term Disability (company paid)</li>
</ul>
Paid Time Off:
<ul>
<li>Paid Time Off (PTO)</li>
<li>Paid Holidays</li>
<li>Volunteer Time-Off</li>
<li>Paid Maternity/Paternity Leave</li>
<li>Bereavement/Funeral</li>
</ul>
Compensation:
<ul>
<li>401(k) Retirement Plan with company match</li>
<li>Incentive Programs</li>
<li>Shift Differential Program</li>
<li>Tool Rewards Program</li>
<li>Safety shoe and glasses program</li>
</ul>
Other:
<ul>
<li>Employee Assistance Program (EAP)</li>
<li>Wellness incentives</li>
<li>Company paid and provided uniforms</li>
<li>Training: In-House, Instructor-Led, and Online</li>
</ul>
JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Requirements:

Warranty Analyst

<h3>Job Description</h3>
Job Description
Express Service Advisor Tuesday-Saturday
$42-$70k/year (Commission-Based)&nbsp;
As an Express Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
Responsibilities
<ul>
<li>Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.</li>
<li>Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.</li>
<li>Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled</li>
<li>Ensures that the daily inventory of technicians' time is consistently sold to service customers.</li>
<li>Distribute work between technicians efficiently</li>
</ul>
Qualifications
<ul>
<li>Organized and friendly personality</li>
<li>Demonstrated ability to manage others</li>
<li>Time management skills</li>
<li>Fantastic communication skills with your customers</li>
<li>Professional, well-groomed personal appearance.</li>
<li>Clean driving record</li>
<li>Willing to submit to a pre-employment background check&nbsp;</li>
</ul>
What We Offer:
<ul>
<li>Medical, Dental &amp; Vision</li>
<li>Short-Term &amp; Long-Term Disability</li>
<li>401k with Match</li>
<li>HSA/Flexible Spending</li>
<li>Life Insurance</li>
<li>Paid Vacation</li>
<li>Employee Discounted Pricing</li>
<li>Growth Opportunities</li>
<li>Paid Training</li>
</ul>
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.

Express Service Advisor

<h3>Job Description</h3>
Job Description
Haldeman Lexus of Princeton – Vehicle Technology Specialists CAREER OPPORTUNITY – Haldeman Lexus of Princeton is currently looking to fill a Full-time position at our dealership. &nbsp;We are looking for customer-focused, enthusiastic individuals with exceptional communications skills, and a professional appearance. This is a great opportunity for qualified individuals to start a career with a Local Family owned Dealership with advancement opportunities. TECHNOLOGY SPECIALIST - This position ensures that every owner receives a proper delivery of the vehicle features and controls, with special emphasis on properly educating the customer about the technology in the vehicle. &nbsp;Applicants must have great people skills and be a problem solver and great listener. This individual must also be available to work on Saturday.&nbsp; You will also be required to assist with off-site deliveries, moving inventory and other Dealership tasks required by the Managers. REQUIREMENTS - All applicants must have exceptional communication skills. &nbsp;Previous Automotive experience is a PLUS, but NOT REQUIRED, will train the right candidate. Must be flexible to work Saturday and must achieve performance goals. Employment will be contingent on a satisfactory employment history, background investigation and drug screen. Applicant must have a clean Driving Record and possess a valid drivers license.&nbsp;
• Present Lexus products in an effective manner that ensures customer understanding 
• Maintain a high degree of product and technical knowledge. Conduct continuous research and maintain a collection of Lexus product and technical information. 
• Resolve customer inquiries for vehicle technology issues.
• Troubleshoot Vehicle Technology features. 
• Master product knowledge on all vehicles. 
• Develop and practice presentations for all Lexus vehicles and their features. 
• Maintain and utilize a collection of technology information and resources to assist in explanations. 
• Assist customers in the delivery of their vehicles and personalize those deliveries to their needs. 
• Demonstrate vehicles features, technical and dynamic systems, and controls. 
• Introduce and explain quick guides and online resources for more in-depth information. 
• Maintain a log of all customer deliveries.
• Follow up on delivered vehicles within a specified amount of time to ensure customer satisfaction and understanding of featured technology 
• Train Sales Staff and other dealership personnel on new technology
• Pro-actively engage with customers who visit the dealership to answer questions and respond to concerns. 
• Pro-actively collaborate with the Sales department to assist customers with their technology concerns by appointment. 
• Oversee deliveries for the sales team ensuring proper information is explained.
• Any other related responsibilities as assigned by manager.

Lexus Vehicle Delivery/Technology Specialist

<h3>Job Description</h3>
Job DescriptionJob Description: Automotive Service Advisor Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers’ wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Job Description The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. They make sure the customer knows what repairs are needed and what repairs and maintenance are recommended. The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. They must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when car can’t be ready at the promised time, and obtains authorization from customers when repair estimates are revised Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations Ensures that all completed repairs have gone through quality control and/or a road test Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB) Ensures all service level targets are met or exceeded Ensures that required documentation is complete and is in compliance with regulations and standards Complies with and enforces all safety policies and procedures Attends all staff meetings, training, and educational classes as required Performs other duties as assigned Job Requirement:Requirements High school diploma or GED One year of dealer-level or large facility experience preferred Valid and unrestricted driver's license and clean driving record Professional and dependable Safety and customer service oriented Basic computer and internet skills Outstanding communication skills Professional appearance and work ethic Ability to read and comprehend instructions Able to bend, kneel, squat, stand, and lift heavy objects as needed Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It’s time to make the most important move of your career! Apply Now!

4,107 Automotive Jobs in Arapahoe County