Job Description
Job Description
Location: Capital Vista; In-person
Status: Full-Time; Exempt
Shift: Mon – Friday, 40 hours/week
Position Type: Onsite Essential- This is an essential or critical position that requires reporting to a physical work location as defined by the business needs of N Street Village.
About Us:
N Street Village is a community of empowerment and recovery for women experiencing homelessness in Washington, D.C. We provide a range of services, housing, and advocacy in an atmosphere of dignity and respect. Join our dedicated team of professionals committed to making a tangible difference in the lives of women in need.
Position Overview:
We are seeking a compassionate and experienced Case Manager to support clients in achieving self-sufficiency. Working as part of an interdisciplinary team, the Case Manager will develop individualized case plans, provide critical support, and connect clients to resources that address housing, mental health, recovery, and employment needs.
Key Responsibilities:
- Foster a safe and supportive environment for clients.
- Collaborate with the Lead Case Manager to address client challenges related to housing, finances, employment, and mental health.
- Co-facilitate client groups alongside the Lead Case Manager when appropriate.
- Conduct bi-weekly face-to-face case management meetings, with one meeting in-house, ensuring compliance with organizational standards.
- Communicate regularly with the Lead Case Manager or Program Manager regarding client progress, successes, and challenges.
- Partner with external agencies and professionals to coordinate services and preferred treatment methods.
- Participate in organization-wide meetings, team training, and departmental events.
- Present clients’ psychosocial needs and strengths during interdisciplinary and care coordination meetings.
- Maintain thorough and accurate case documentation, including assessments, referrals, legal documentation, and service updates.
- Report serious incidents or grievances immediately to the Program Manager and complete incident reports as required.
Qualifications:
- High school diploma required; Bachelor’s degree in a Human Services discipline (e.g., Psychology, Social Work, Criminal Justice) strongly preferred.
- At least 5 years of relevant experience with a focus on mental health, addiction, aging, trauma, or related areas.
- Bachelor’s degree in Social Work must include LSWA-level licensure.
- Strong knowledge of D.C. social service resources and compliance requirements.
Skills and Competencies:
- Demonstrated cultural competence with the ability to effectively communicate and build relationships with a diverse population.
- Strong interpersonal skills, including conflict resolution, problem-solving, and professional boundary management.
- Excellent organizational skills and the ability to multi-task in a fast-paced environment.
- Proficiency in Microsoft Word and Excel, with a willingness to learn new database systems (knowledge of HMIS is a plus).
- Self-motivated and capable of working independently.
- Friendly, professional demeanor with a commitment to maintaining confidentiality.
Why Join N Street Village?
At N Street Village, you’ll find a supportive team environment where your work directly impacts the lives of women in need. We are committed to fostering personal and professional growth for our staff while championing the mission of empowerment and recovery for our community.
If you’re ready to use your expertise to make a meaningful difference, we’d love to hear from you!
The Village Benefit Offerings:
Health/Wellness:
- Medical, Dental, Vision
- Accident, Hospital, and Critical Illness Plans
- Employee Assistance Program
- Short-Term and Long-Term Disability
Financial:
- 403(b) Retirement Savings Plan
- Flexible Spending Accounts
- SmarTrip Pre-Tax Commuter Benefits
Insurance:
- Life Insurance
Time Off:
- Annual Leave
- Sick Days
- Floating Holidays